The Herd & Herb Restaurant @ Eaglescliffe in Stockton-on-Tees

First of all I’d like to mention that food was actually lovely and well presented. However, unfortunately it’s not just the food that makes up a dining experience. And the experience at the eaglescliffe venue was odd. 1) it’s in the golf club lounge. This area has not been decorated and looks stuck in a time warp of the 1990s. 2) due to it being situated in the golf club you have to go and buy your drinks separately from the club bar. Strange for a restaurant experience. 3) when ordering, as my husband was at the bar, I ordered both of our starters and mains, and then a friend wanted the same food so we said to add another of the same. The waitress didn’t understand that our order was 3 starters and 3 mains and assumed that we were ordering 6 starters, with still another person to order their food. Never have I come across this before. 4) in the small room of tables the wait staff tried to take some food to us another another table before getting the correct table 5) a side of veg came about 5 minutes before the rest of our mains. 6) we asked for cutlery for our mains as our others had been taken away with the starter plates. The waiter brought us knives and we had to use our desert forks to eat our mains 7) the waitress apologised taking to long to come back for our dessert order as it was hectic, although I could see her standing and talking to the other waiter 8) we received 3 desserts before the final one eventually arrived Overall I would suggest to try this place because the food was actually lovely. But staff just didn’t quite seem fully up to speed and you don’t want to go out to feel like your sat in your nans dining room. So maybe don’t bother with the eaglescliffe venue and go to the main restaurant for a proper dining experience.