Unit 16 Kimpton Trade & Business Centre Minden Road Kimpton Trade and Business Centre, England
I have used this quite a lot and had one terrible experience where the rider completely messed up and Deliveroo didn't even give a full refund! Most of the time it is ok though it is not nearly as good as it is in the restaurant for obvious reasons. The packaging is excellent though,
Absolutely disgusting customer service, after delivering the wrong and missing food I called the restaurant at Minden Road and was greeted with a very RUDE person who claimed she was the ‘manager’ her attitude was vile, the way she spoke was unacceptable and for someone who is suppose to be a manger, she needs to learn customer service skills. When asking for support I told her how dissatisfied I was she said ‘honey, honey, honey’, she REFUSED to give me her name and then put the phone down, I then called back and was greeted by another rude woman called Monica. The line was very crackly and I asked her to repeat what she was saying, her response was I’ve told you 3 times I won’t be telling you again. Vile customer service, will be taking this further.
With much regret to inform you this was my first order at Thai orchid and it was disgusting and spoilt our dinner. I ordered the following items as uploaded photos before it was put in the bin,
Awful don’t buy from there the ultimate lasagne pizza what a joke and the pepperoni passion just look at the pics..when complained they told us to send an email don’t ever order from there