The best restaurants in Shenley Hertsmere East of England

Just had this at 12pm today. Its not 11pm and my wife and I both have food poisoning. Thanks a lot guys

The service was friendly but the breakfast rolls weren’t very tasty. The bread roll was slightly hard and tasteless, the sausage didn’t taste of meat (or of anything, really) and was slightly yellowish in colour. The egg was OK. The streaky bacon didn’t have much meat in it and was £6.95. Even the coffee was weak. I wish I’d gone to Pret, Starbucks or one of the other outlets instead.

Visited at 3pm on a Sunday and they only had 1 type of bread available. Order was also completely messed up and they had to refund hash browns as they were out of stock by the time we collected the order.

Is this even a Starbucks? Not a smile....Warmth interaction or even a Starbucks looking shop. Shop looks actually empty. Like an office seating area. 0 Starbucks feeling and atmosphere. Except for the merchandising wall. Staff: I swear I didn't see anyone smiling. Everyone bland or chattering away. Only one serving. I can see other people here have shared the same experience as me. I suppose the managers, took one of biggest high up tables and were doing their paperwork there, which I personally found not very pleasant whatsoever and unprofessional. She also looked at me with the weirdest rude face. This is a very busy area, with loads of take away and drive thru requests, I get it. However, if you want to call yourselves Starbucks, I advise you to have more training, more research and even go to a proper Starbucks to see how the customer service is. Complaint is going to the head office.