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Outdoor
The best restaurants in South Holland East Midlands
199 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
4 Opinions in 1 websites
I booked a table on the 26th January for the 12th of February. I had confirmation email by the 28th of January for my booking. Friday 11th February I had a reminder email about my booking it also says they are looking forward to meeting us. Today I get an email saying they are cancelling my booking and they have been tried to contact me. Rubbish no other emails and no phone calls. I spoke to two mangers both very unprofessional one kept calling me darling the other didn't care that they had ruin my weekend with friends that were travelling 3 hours to join us for what we hoped was a lovely meal. I was told the booking shouldn't of been taken as they have a private event. When I questioned them about still advertising valentines weekend I was told it was just for Sunday and Monday. But on there website and menu it clearly states Friday to Monday valentines special. I wouldn't go here now if they paid me and judging by other reviews we have had a lucky escape. I now have a table booked at a different restaurant The Crystal Inn I have eaten there before staff management and food 5 star.
0 Opinions in 1 websites