Kfc Spalding in South Holland

Yesterday I went in KFC to have a tea Someone served me so nice he had his smile on his face all the time. I went to him and I asked about his name, I think was Alecs

Yesterday I went and ate a brake fast my number was 7007 . I was served with respect and very nice he brought me some tissues dips. They guy was Alex Very clean was the restaurant I will be there again next week with my family

Ordered food on just eat, nothing arrived, even though the app was saying it was being prepared and that the driver was at the restaurant. Rang them, no answer. Had to drive in myself to discover nothing was 'being prepared'. All the manager could say was she can't give me a refund as I booked through just eat. Total shambles, never again...

had a collection for family tea of a 14 piece bargain bucket on Sunday 22nd September. when we got home the chicken was tasteless and 13 out of the 14 pieces were drumsticks. Terrible all round

This place is awful! Terrible food, non delivery with online ordering. Just call it a day and let another business who can actually service customer efficiently take over!!

Really good staff and a young member really helped me. Their name was jacky this staff member needs a pay rise was really nice and polite and was patient when helping by reading out the entire menu

I have visited this store for the last time now. Unfortunately this is my closest KFC but I’ll now be travelling further afield. I have submitted complaints after pretty much every visit to this store. Some of the staff are quite rude or ignorant and all appear to be children who know nothing about customer service. The place appears to be in a dead zone for mobile signal so if you want to use your KFC app you’ll need to screenshot your qr code onto your phone otherwise you just end up looking like a plonker going in and out of the store just to get signal. On frequent occasions the self serve tills are the only option as no one seems to have any interest in serving at the counter. Yesterday I couldn’t even get a receipt for my order and I looked at the screen for my order number and couldn’t see it as they hadn’t cleared all of the previous numbers. Yesterdays food was ok although I was missing some fries from a boxed meal which is a pretty great achievement and my burger literally had half of the filling just loose in the box, just looks like it was made by someone that couldn’t be bothered. The last 5 or so visits I have had wrong items or missing orders on at least 3 of them. Thank god that KFC as a company are quite good and if you are dissatisfied or your order is wrong etc if you contact them they do apologise and offer you some ‘KFC cash. I honestly would say this is the worst KFC in the country. I live in Bourne but I’m now prepared to drive double the distance to use one of the KFCs in Peterborough as I always get good service from there.

faultless drive thru order- way better than the last time I went last year. Staff member was efficient- straight round & food was brought out quickly. No complaints at all.

Worrying experience at this KFC. Bought the food and decided to pay with my card which got declined . My partner’s card got declined as well. The manager told us it was because we did not have money on in our accounts. Lucky we had cash i immediately got a message from Revolut who informed me the payment was declined as the location I was paying at and the restaurant was not the same place if I wanted the payment to go through I need to disable location services . Weird the food was okay but would recommend using cash only at this place .

At first glance, it's evident there's chaos and a group of amateurs who can't handle orders exceeding ten. I placed an order through the app, which included the original recipe rice box, among other items, and collected it via the drive-through. Upon opening the box, I discovered that they hadn't included the chicken fillets, so within 5 minutes, I returned. When I reported it to the staff, a supervisor came, blatantly stating that the chicken pieces were removed. Then, with great reluctance, they brought the correct rice box, without even offering an apology. Next time, I'd rather eat something else and avoid the hassle.

Waited 20 mins for drivethrough food and still waiting. Food was not same temperature. Was told a 2 minute wait. Atrocious customer service. Will not return.

Avoid at all cost! The manager (small women blonde ish hair, Polish) was so rude to us when we complained about the food being cold, and very very oily. She basically told us to shut up and get out. Will not be returning anytime soon. Very unprofessional.

1 hour wait for food in drive thru. Slow and careless staff. Lots of items missing from the bag. Pink chicken and a river of oil at the bottom of the bucket. This is the worst fast food establishment I have ever visited!!!

In a 10piece bargain bucket got 7 drumsticks!! Some people like drumsticks but 7 out of 10 is too many. Not the first time either so haven’t been back since

Had a delivery from this establishment, via a third party, but KFC missed a while meal, 2 sides and a dip. Guessing the staff can’t read as it’s in the receipt !!!!!! Ruined our evening !!!!

Don’t bother going here unless you expect not to get your food and get shouted at by a rude member of staff. Last time I went there was a 40 min wait told only 1 fryer working. Tonight I went, only 1 table waiting for food and 1 other family having been served. Staff member comes over, staff have walked out I have just been called in and I only have 1 member of staff, clearly not the case I saw 3 males and I could hear a further female in the kitchen. Member of staff offered refund to which the other family took. Family who had been served said to me if it makes a difference our order has been wrong 3 times and has now come out and is not great. I told member of staff I would wait but this was not the first time there were issues at this branch. Not 30 seconds later she returns we can give you “meat”?? We said no we would have a refund and I asked if I could have the complaints telephone number. Was taken to the till and served by a gentleman who had a badge trainee on, he was lovely very apologetic and I explained KFC really needed to understand what was going on. Staff member that had offered refund came out and I said so are you serving drive through her reply was who knows and then went outside. I waited a few minutes and she returned, she flatly ignored me and went round the back to the kitchen area, when she came back, she started sorting food and was instructing one of the members of staff, again I asked can I have the complaints number, she slammed the food down and went round the back to then return again with her back to me saying “I don’t know”, I replied you may not know but I would like the complaints number. She then turned round shouted at me, don’t shout at me you are being rude and I won’t tolerate it, I said I wanted the complaints number to which someone handed her the number through the serving hatch. Please note I had asked 3 times by this time for the telephone number and before her outburst did not have an issue with the member of staff I just wanted to let KFC know they needed to look at what the issues were. I said can I have your name, she told me no I am not giving you my name I asked again and she refused, I asked if she was a manager, she said there’s the manager pointing at something on the orders screen, who knows what that was. I asked another member of staff who came round and she told him not to give it to. I said that’s fine I will be reporting you tomorrow her reply was you do that. Absolutely disgusting service from this member of staff, who clearly thinks it’s Ok to shout at customers. Telephone number given was Spalding Number, so clearly don’t want anyone speaking to KFC Customer Service, no issue though I have there number and will be contacting tomorrow.

Terrible service over 1 hour wait for cold food avoid the KFC unless you have an hour to waste just to get your food. Lots of orders cancelled the day we visited!

Sat in KFC Spalding for 75 mins waiting for our meal !!!!! Avoid ti's slow food outlet at all cost . Terrible service. Even had to clean our own table as sticky

Today was our best visit in months. Nice hot food and very tasty. Whatever you done today is the way forward. Keep up the good work

Sat in drive thru at window for 10 mins- no acknowledgement or interaction during that time. Staff seemed confused and unsure of what they were doing. Had a free item on my rewards app but was told I couldn't have it as the staff didn't know how to process it on the till. When the food came it was greasy, dried out and cold

Ordered a 14 piece bargain bucket, specifically asked for a mixture of chicken pieces, as previously had a bucket full of drum sticks which my wife hates. Got home with the grandkids and started to serve, and found 11 drum sticks out of 14 pieces. It’s like they did it on purpose. Awfully long wait to be served, staff not invested in customer care or cleaning the place. Avoid like the plague. If it was possible to award 0 stars I would. This place makes Boston KFC look great.

Awful. Tonight I ordered a 3 piece meal, then waited 20 minutes in a queue of just three cars - so yes, over five minutes to serve each customer. When it was my turn, I was told they had run out of cooked chicken, and it would be another 10 minutes "but the manager says she will double your order and give you six pieces." I can't eat six pieces, so as that would have meant a half hour wait in total, I went to Macdonalds instead.

14 piece bargain bucket 11 drumsticks, think this was excessive. Feel like kfc were dumping drumsticks in my bucket.

Avoid. There is nothing good to say about this place. It needs a complete reset - shut the place, appoint new management, recruit, train, start all over again. Otherwise this place is doomed....or at least it should be.

This has to be one of the worst fast food venues I’ve ever had the misfortune to visit.Having been twice before,once through the drive thru,we wanted to give them the benefit of the doubt.Sadly We won’t be returning! For the 45 minutes we were there...

If you like greasy, this is the perfect place for you. The floor was greasy, the tables were greasy, the seats were greasy and the food was swimming in it. As fast food joints go, this was a truly awful experience. The food was so...

We ate in. The chicken was okay but the surroundings were awful. Tables were dirty and rubbish hadn't been cleared from previous diners. The bins were overflowing and spillages on the floor. Stayed for about 30 minutes to eat our food and no attempt was...

Having had a busy day, we decided to go for a "quick" KFC meal, to finish the day. Sadly the day turned into night as we waited for our food. We ordered on the touchscreen, but didn't receive a receipt, as the paper had clearly...

Went on a Thursday, placed order on the machine and sat down, behind the counter it seemed as if no one really knew what they were doing. Our order number wasn’t up on the screen so I went to the counter and said, luckily for...

Orderd on line, which we was unable to get as kfc at applegreen does not deliver. So we went to pick it up. My husband is a diebatic & had to wait a long time for his order. The whole thing from start to finish...

Purchased kfc from Spalding KFC. When we got home and opened it, it was so badly dripping in oil that the bottom of the container broke away and the sloppy, half uncooked, oily chicken was falling out the bottom of the container. I phoned them...

Went to KFC at Lincoln Gateway, Spalding, PE12 6AE to get bargain bucket and two chicken sides which took over 60mins to receive and then got home to find how it was full off grease which was leaking out of the bucket and through KFC...

I have never been to a more dysfunctional and filthy take away. Discarded bags and food on the floor and tables. Never again!

We were quite pleased to be the only people ordering food but a 20 minute wait for food was quite frustrating. When our order came out to us we didn’t think to check it (big mistake on our part!) pieces of chicken missing, sides missing,...

Just shocking how drive through experience. Order was missing a lot of bits, what was there was just thrown in the bag and all mixed together. I checked order before driving off and then went in and complained, they did the order again but I...

Absolutely the worst KFC I ever have been too. My Coke was just like rusty water and the food was cooked terribly. Empty restaurant yet had to wait ages. New store and the tables and floor were dirty and sticky. Waste of time, money and...

Went through the drive thru and oh my god.. I don’t know what it was that spoke to me but it sounded half dead and of it’s face! “Why dya want” told it what I wanted and I just got “what about a drink” no...

Tried this kfc as was fed up with our normal one getting our orders wrong, but these were worse. Under staffed, no service from the drive through ordering system, a notice would have been nice and would have saved many from waiting pointlessly. We bought...

After waiting at speaker for 10 minutes for no reply so went to window, once got to the window the staff were very unprofessional and under trained which is poor management not their fault. They told us that they were short staffed and not enough...

Absolutely awful. 2nd time we have been .1st time we thought, newly opened teething troubles but no it's shocking . Food luke warm.service terrible. Husband pre ordered on app and it took money gave no order number. He had to pay again when he drove...

Ordered 2 different meals plus some extras as a takeaway, checked it there and had to go back as 1 of the meals was left out and one of the extras. Got home and discovered that 6 packets of fries, 2 sides and chicken from...

1st and last time I will be going here, 10pm at night quiet and waited nearly 15mins, no drink from dispenser no gas, so lg bottle, service very very slow. Then got order wrong.

Visited today for the second time, first time disappointed too. Chicken was luke warm and not freshly cooked, returned and complained and given exactly the same. I gave the benefit of the doubt the first time as it was newly opened, but it’s been open...

Nearly half and hour sat in car in drive thru, finally got food and missing items, after such a mammoth task to get what is meant to be fast food, couldnt be bothered to go back round again

As a new, recently opened fast food takeaway we had high hopes for a positive experience but sadly not! It was very busy as you’d anticipate for a new, long awaited venue in the area. However, the wait time from ordering to receiving our food...

A new restaurant but 2 of the panels for ordering out of order. Ordered a fillet burger meal. When it arrived it was dry bun and chicken. The lettuce was wilted and the mayonnaise vanished. To make worse a plain fillet was a zinger. The...

Visited twice, hoping second time would be an improvement on our first visit but no. First visit: car in front never stopped at the ordering station (where you speak via screen and speaker to a worker to place order). Got to queue at payment &...