McDonald's in South Holland

One to avoid! NO milkshakes available, NO napkins in dispenser, NO salt, "We've run out". Toilets messy, service slow (over 20 minutes wait), poor phone signal and NO Internet access on the WiFi.

New McDonald's same rubbish service if not slower, waited 20+min and food was cold had to send back and waited just as long. Avoid Avoid Avoid

This is a terrible McDonald’s. Waited 20 mins to get it delivered to our table. Ended up going to the counter to fetch it. It was all cold so must of been sitting about for ages. My wife’s caramel latte was half empty. Didn’t complain as we didn’t have much time to wait even longer. Terrible. Would definitely wouldn’t want it delivered as it must be stone cold

We used to use a Stamford McDonalds but became dissatisfied with their quality , ie food cold,wrong items and warm milkshakes. Spalding is on our Wednesday route and is brilliant, probably best in the country Update 4.12.24 , Oh dear what has happened , refurbishment appears to have caused que at all ordering points , less if them. dirty floor and tables and chairs that need wiping. Part of order missing and Luke warm burgers , chips were hot. Chairs are small and hard , milkshake warm and a group of not very polite men with grubby orange bags completely blocking the condiment Bar. Really disappointed.

Whenever we try this McDonald’s our order is always wrong or cold. Absolutely fed up of it - even after the revamp an order for two people was hard to get correct. After the most recent delivery being wrong, yet again, we drove here to deliver the order back to them and asked for a refund which we have not been able to get from McDonald’s themselves! We now have to ring the uber app in order to ask for it. What a waste of a Saturday morning due to incompetence. Don’t bother coming unless you want someone else’s order, an incomplete order or cold food and coffees. Waste of money.

CHECK YOUR ORDERS ❗️ As always, half of the order is missing, and there is no sauce. So easy job, and they can do it correctly ❗️ All is cold❗️ Coca cola tast like a shit❗️ Last time ❗️❗️❗️

Ordered in for takeaway, at home notice that some items are missing. They can't do simple tasks. NEVER EVER EATING THERE.

I ordered my food at 15 53 and expected it to be with me by 20 like it normally is but today was different I ordered my food and it arrived at 17 10 when I got it my food was cold and my mcflurry was melted I was close to cancelling my order

Absolute joke. Waited 20 mins at the second collection window (think they forgot us) Food arrived cold. No apologies for having to wait so long. Then to top it off got home and had food missing. Next time we'll drive to a different mc Donald's. It will be quicker!

Fantastic service, super quick as well. I didn't realise there was 2 lanes to the drive thru. Staff really friendly and polite, loads of parking around it.

Terrible slow service and after waiting for ages the food was unappealing

Food acceptable. As per usual, the restaurant was overwhelmed with rude and ignorant delivery drivers who refused to wait in the queue with everyone else and pushed past paying customers as their delivery's were more important. Time McDonald's got a grip of this as it is now a regular occurance.

Always don't give you all your order in drive thru

Cold food hard order food if you go in side drive through easy but food still only warm

Terrible, waiting too long for food.

For some reason the food always takes a very long time and is always cold ???, and this is when I am ordering in person in the restaurant. Last week my food was left on the counter for 15 minutes because the girl didn't pay attention and inform her colleague that it was table service. Very shoddy location.

Ordered some drinks, waited 20 minutes to be told they don't have any tea or any chocolate milkshakes, they then wanted me to change my order rather than refunding me! Got a refund in the end. Also couldn't get near the counter as there must have been 10 - 12 delivery collection drivers from all the known sites blocking the way for normal customers

Cheap eating. Can't knock it, fry it

They had fast service and located in quiet place on other side of the Springfield mall which is good. Lots of people who had come for shopping at the mall had their food over here

They had fast service and located in quiet place on other side of the Springfield mall which is good. Lots of people who had come for shopping at the mall had their food over here

Honestly not the best McDonald's. Food is often prepared poorly, you will likely have to wait a while. And food may be cold. The staff are nice for the most part. Also the carpark is very cramped.

Honestly not the best McDonald's. Food is often prepared poorly, you will likely have to wait a while. And food may be cold. The staff are nice for the most part. Also the carpark is very cramped.

If I could rate 0 I would. Simply ordered a coffee through the drive through. Paid fine then waited at the next window for 10 minutes until this ginger lady finally decided to make my coffee and stop faffing about. And then all I got was SUGAR? shouted at me. Awful staff member.

Its a good place but the floors aren't very clean but it's a great place

Does anyone read Macdonald's reviews, they are all identical. That's the point isn't it?

Travelling home from a long drive and decided to stop at McDonald's for a refreshment stop about 9pm well I wish we didn't bother. Asked for a hot chocolate and got told by a young member of staff they can't do them as their machine is broken- no apology, no compassion just a member of staff who quite frankly didn't give a hoot. Asked what other drinks they can do instead and all she said was a caramel frappe- well we all know this isint the only other drink they do. We decided to leave it and try another McDonald's down the road. Avoid avoid avoid. Rude and incompetent staff.

Totally useless. Pop in last night for a quick coffee after attending an incident at Springfields. There were around 8 people waiting to be served. The order panels were not working, and there was no staff at the front of house. I believe there was a technical issue with the system. These things happen. But not at any point did any staff member explain what was happening! Some other customers tried to get the attention of staff members but were totally ignored. Absolutely dreadful service. The manager finally came out after one of the customers actually phoned. No explanation for the total lack of customer service. I think all the staff there last night need to send off on a customer service course, and the manager getting rid of!

You can definitely eat here quickly, the question is, is it healthy? Clean and affordable.

Food is your standard McDonald's quality, not great, not bad - Typical McDonald's Typically order via McDonald's app, delivered by Uber eats however it is becoming increasingly common for items to be missing or the specifics of orders items to be incorrect Ringing them to advise of this will typically get you a code to get a replacement for any missing items when you next visit them "in person" however there should be more attention to detail in the first place to prevent the need to issue replacement food codes, these codes can also not be used on the app which is a bummer

Ordered a meal, standard McDonald's fare. After my meal I ordered a Mcflurry. I had my earphones in and might not have heard the call. 10 mins after the order, I noticed it was ready to collect. Despite it being listed on the screen as ready to collect, it was nowhere to be seen. I eventually got hold of one of the busy staff and they disappeared around a corner, they returned with the ice-cream but it looked half eaten! I got the impression that one of the staff thought it was going spare and was tucking in when someone took it off them. It really grossed me out. The staff were busy and I'd already wasted too much time. Binned it and left. Not happy.

They were busy so delays were expected. No food just a milkshake and caramel frappe. To be very truthful, they're not what they used to be. Both a bit lackluster in flavour but served a purpose on a hot day

Not bad, food took a bit long but no complaints from me

Excellent service excellent staff and very good food

I wasnt impressed by the way they switched our order number to "collect now" when it wasnt ready and left me standing there for another 5min. Obviously just trying to make they order time look good

Really busy, but good, fast service with nice people. Everything clean and tidy. Really well managed.

Can’t understand how u can go through the drive thru ask for sauces and get loads chucked in the bag. Pay extra for them on a delivery and get none. Also ordered the garlic cheese bites and no tomato sauce with those either!!! Food was cold, all had to go in the microwave!!

Paid for an order on uber eats,half of items is missing...and this is not first time.

Half the EV charging bays contain petrol powered cars, losing business forInstavolt who have paid handsomely to place their chargers there. Two petrol cars have been parked for the duration of my recharge and downing of a coffee - do these belong to McDonald's employees?

Order a latte. Waited 3-4 mins. Showed on the screen that it was ready to collect from counter. Went and stood at counter. No one approached. Waited a further 18 minutes still nothing. When they bought the latte out, no apology. Yet at least 6 just eat orders came out and we're collected. Not to mention the flies!

After having a problem with a previous order I contacted this McDonald's to tell them and was pleasantly surprised by the excellent customer service response by there assistant manager Matthew certainly excelled my expectations. Thanks Ray

Despite the fact that they were full to the brim we had our preorderd food brought to our table by an overbusy front of house worker who still managed a smile and a hello. The food arrived in the normal waiting time which was surprising with the amount of people waiting for orders. While there we made the most of the stop by using the instavolt EV rapid chargers, just plugged in and let the car recharge while we ate while the ICE customers there would still have to queue in the adjacent garage to refuel if needed, see that's how you arrange charging stops so an EV doesn't add journey time to charge them.

Absolutely the best MC Ds we ever use superb staff Very clean Hot food a great place for a snack well done to a great team

Always something wrong or missing from orders. You can have the 1 star for consistency.

Get ready to wait ages behind Deliveroo couriers etc for the simplest of orders. You’re best off going to Subway nearby for a quick meal or takeaway.

Second time I order by deliver and I don't get my food I sped for that £5 and I don't receive and when I try to sorted no answer. Never ever. Mc Donald said that is because uber deliver no that is Spalding MC Donald take for them self food but we are paid for that food

Genuinely the worst McDonald's restaurant in the UK, the food is always sub par and cold by the time it arrives, be that via delivery or by the time you've waited longer than it would have taken to order your food inside when sat in the drive thru. The staff aren't coordinated and stand around talking rather than serve, that's if they even get your order right in the first place. The general atmosphere is depressing and none of the staff serve with a smile. After years of constant negative experiences at this particular location I have decided it would be more beneficial to try and eat a frozen burger fresh from my freezer as the food poisoning and hell that my body would go through would be an infinitely more pleasurable experience than having to ever eat or make any kind of order at this location again in my life. I've pushed excrement out of my own rear end with more personality, life and edible material in it than this restaurant has ever produced out of its staff, service or what can only be described as barely edible products a lot more times than this sorry excuse for a McDonald's location can say it's ever had a positive impact on anyone's life in the local area.

Friendly staff, food is good. And in McDonalds tradition, it is dead cheap. Internally it's much better and feels bigger. Ordering through the app for delivery to table can take ages, and had loads of recent orders that have taken about 20 mins and come cold. Fries are hit & miss, hope you get hot ones!

I will NEVER order ANYTHING!!! They are always missing something..The last time they forgot all the dips that I paid and missing some items.They totally ruined my dinner and my day! I couldn't eat my food !!! SHAME ON YOU.This happened 3rd and last time. NOT RECOMMENDED.

It's fast burgers and coffee good coffee and ok food

We went and everything we wnlent to order was out of stock. Nothing unusual chicken burger and triple burger. Very bad for customers

Good for stop over when out a about good coffee clean toilet. All OK

Delivery was prompt. But unfortunately the food was diabolical. We ordered a wrap with no egg instead there was no bacon and no tomato sauce in both wraps. My husband's wrap was upside down and falling apart as soon as the open. Obviously there's no care given when making of this. The the flatbreads were the only thing that was considered okay. As of a employee from 14 years ago the quality of care has slowly deteriorated.

Good food and service was quick.

🚨🚨McPickle Review 🚨🚨 Everything as expected other than I only got two extra pickles on the McPickle this time 💔 come on guys, more pickles!!!

Th untrained staff do not know how to pack items to a bag, 3 missing item on the order. Maybe they are special need or whatever but the worse thing to do is to mess with person meal

Reasons for the low ratings: Over the years, "Mac Donalds" was great value for money. However, over the last 2-3 decades, there has been a gradual increase in price and a definite reduction in portion size as well as staffing levels, causing mistakes after mistakes, both financial and wrong orders. I've been on the receiving end of these mistakes. So, I'm not pleased. I therefore reciprocate "Mac Donalds" dis-service by staying away and would only visit "Mac Donalds"only when absolutely necessary (i.e., family pressure). But this will now change as explained below . It has also been brought to my attention that "Mac Donalds" are involved in the funding of Isreal. So, I urge the management to relinquish all ties with the rouge state of Isreal, I know I can't tell you who to do business with, but the chance of me revisiting "Mac Donalds" will now be NIL. I therefore will not explain the rest of this survey. Mr M Ali.

best service ever see in McDonald’s thanks Mat

Idk why, but the food is always cold. The fries are like soggy cardboard or really crunchy. The service is usually pretty good. Only eat in if you like being uncomfortable.

I absolutely love this McDonald's, it is quite simply the best I have been to. . The staff are friendly and efficient, with service being very quick. There is none of this " please go and wait in one of the bays for an hour while we prepare your food☺️" for the food to come out cold, with a melted milkshake and half a mcflurry.🤷 At this restaurant the food is always hot and you get a full mcflurry. The site that the McDonald's is situated on is very spacious, with plenty of room to manoeuvre your car, the parking is designed to go around the outside of the McDonald's building, in single bays which makes it a lot easier to park and access your car with or without your food if you decide to eat in. The restaurant is modern and clean with friendly happy staff. They are open till midnight 7 days a week. It is well worth the visit if you like a Maccie D's, and you are in the area☺️

I work all day and sometimes at night, so I rely on Spalding McDonald's... disappointment! every time I pay and they don't give me everything I ordered and paid for, something is always missing, stuff I ask for cutlery because I work in some places where I don't have a kitchen available and punctually no cutlery, it's frustrating. today I called before the delivery and asked for cutlery with the salad, I open and they gave me two knives! change jobs guys,the only good staff is the delivery

ordered food to be delivered i was really looking forward to my triple cheeseburger and the new mozzarella bites with the rich tomato dip. everything else came but i was particularly excited for those. my triple cheeseburger did not come and neither did the rich tomato dip. so i had to suffer with dry mozzarella bites and no triple cheeseburger. i am left very annoyed, ruined my night.

All the food was hot and the staff where very and helpful

it is time for a take away so i had a big mac and fries a very nice clean place car park and eat in or out disabled toilets and parking

The place was closed due to tills not working. Not accepting any payment in cash either. Food going in bin because people couldn't buy it. Lack of organising by management

Like any other MCDONALD'S, I found it pretty clean inside and out. The bathrooms were clean. I can't say that the food is very healthy, but when you get hungry it's ok. If I'm passing through that area again and I'm hungry😉 I'll definitely stop by again

Had a food delivery that was ordered of the mcdonals app. We've used this before and for the 4th or 5th time now half the order was missing. Ring up carnt even get the food that was paid for have to contact head office yet last time was able to go to the restaurant and collect it. Won't be ordering again

Good service today quick and efficient food tasted good today

Great , friendly , swift service

Slow service going through the drive through. Ordered a chicken Big Mac and saw two bits of long thin plastic like hot glue inside it when I picked it up. Have complained to McDonald’s but they haven’t responded. Won’t be going here again.

Fast service going through drivethrough takeout

Mcdonalds of Spalding is terrible. I never usually order food for delivery off the main menu for delivery because of the same issues previously im about to mention but due to health issues, i did, ordering from the Mcdonalds App. Missing items and poor quality of food. Yes, its fast food but seriously, you expect to get fries that are cooked and to get all the items you ordered and paid for! And when you call them, all they say is come and get the missing items.

No vegan options for breakfast and no vegan milk which is very disappointing. Service basic, nothing extraordinary, serving butter for a scone bun nothing to spread this with.

I order take away and the food came cold and as allways i want it a milkshake and came a coke....Theres a mistake every time i order

My wife and I had a lovely breakfast roll meal here this morning. Staff were friendly and helpful. If we are ever in this direction in the future, we will definitely be calling here again. I know parking is limited, but a few more disabled bays would be good.

Every time I come my order is never right, I just ordered a double cheese burger and made it clear for no onions or mustard to be added, staff are friendly and no problems with customer interaction but I’m not happy with my food, on top of that my coke tastes very watered down and I am displeased.

It's a McDonald's all the same cold food no matter what branch you go too atmosphere. Yeah get a good atmosphere with a drive though handing food though a window in a building dreadful places

Ordered chicken mayo meal with no mayo got home to find extra mayo and raw chips

Come on, most disappointing Maccy D's I've had in years! Evening drive through, milkshake machine out of order, Took takeout home (4mins away). Food 🥶. Had to chuck the chips, cold and dry. 😌. The dogs enjoyed the cheese burger. Need to do better, please...

I ordered hcross pie and i they didn’t put it and its not the first tike when they forget to put some ordered things

Been here a few times, I go to McDonald's for consistency and fast food while traveling for work to keep me going in-between proper meals. USUALLY I love these restaurants but unfortunately the last few times I have been here I have received cold burnt food (I don't know how this happens lol), wait times over 20mins even though drive through and restaurant was dead and served by unhygienic staff (dirty clothes and hands) generally underwhelming experience and will be avoiding this one in future.

Drive through waiting time is not acceptable No click and collect spaces. Delivery drivers park there. Missing ingredients, cutlery, sauces. Always same not changed

Food was bland, tasteless and cold. I won't be going back.

We waited 30 mins for one Big Mac

Great customer service when visiting the store tonight. I visit the store a lot but tonight there was a young member of staff at the window and they were so polite and friendly it was nice and refreshing! I think their name was Kayden and they was lovely and chatty. A real pleasure for the store to have!

Food and drinks were good and hot. Not a long wait and it was clean

Called here Saturday 24th Feb just for a drink. I went to the counter to order, it wasnt too busy, took 10 mins to take my order and 5 mins for it to be served which isnt good

Absolute joke, Payed £2.28 for the new Kit Kat ruby special McFlurry and they filled it less than half the tub!!!!! I then went to the manager to complain and add more ice cream but they did not add anymore ice cream they just close the lid of the tub to hide it. Really disappointed here and need for improvement is evident !!

Absolutely appalling with getting orders right and no only that it has missed four meals over 3 different orders from there and the only response to getting it delivered is that the delivery company is a 3rd party meaning you pay £4 for delivery yet the won’t re deliver your missing items terrible service and food is cold

How hard can it be to add bacon 🥓!

App doesn't work. Need to wait half an hour to get cold food

Busy but served quickly using table service

Long wait for food Besides this it was all hot and staff polite

I always regret giving into temptation and visiting McDonald's. It never fails to disappoint.

Relatively quick service, hot food and staff are okay

Only stopped to use the 🚻. Clean enough for mcDs

The food was delicious, but it was very crowded for a saturday

Very slow on the drive through 10 minutes

As you would expect for a McDonalds restaurant. Consistent standard of food and a clean and tidy environment.

Stopped in for meal on Saturday 27th Jan.Very busy. Lots of food orders for Deliveroo, Just Eat and other deliverys, drivers and bags all over the place. Glad I took my food away.

Inline with the McDonlds expectation, food and service good.