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3.9

Based on 4.421 opinions finded in 4 websites

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Nº 856 in 1366 in Kensington and Chelsea

Nº 107 of 159 Italian in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..cheesesalmoncarbonarapatesmustsaladpastaspaghetticalzonegarlicpizzarisottolasagnaraviolichickenbeautiful

comment_iconOpinions

£ 63 per 5 pizze margherite da asporto…le pizze erano piccole, ma più che altro davvero pessime, quelle surgelate del supermercato sono migliori! Il prezzo davvero incommentabile!

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simona m . 2024-12-01

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Food came out at different times so one of us had almost finished by the the rest arrived. Pizza was great but mushroom risotto very bland, hardly any mushrooms

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Hollie Paz . 2024-11-30

MORE AT Google

Such a cute place! The food was delicious and the service was outstanding. Special thanks to Lindsay for her warm welcome and local recommendations.

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A Phillips . 2024-11-29

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Gracias Lindsay! Your service was great and thank you for all those pointers you gave us about what to do in London! You’re awesome, thank you ! 🙂

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Joe Hernandez . 2024-11-29

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Amazing food Friendly staff Good vibe

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MAX BEAUSANG . 2024-11-28

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Good pizza Friendly and helpful staff Advised

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Maura Calvetto . 2024-11-25

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Very positive environment with friendly waiters and amazing food. Definitely would recommend trying.

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Mira Tang . 2024-11-24

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Yummy food. Fun atmosphere. The desserts are over the top! 🤤

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Alex Tang . 2024-11-24

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We had the brownie and lemon meringue cookie and they were amazing!

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Mary Tang . 2024-11-24

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Excellent pizza also Gluten free! Don’t miss their hot chocolate brownie 😋

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Laura Podratz . 2024-11-24

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Very welcoming restaurant, recommended for spending an excellent evening. Excellent food reminiscent of Italian cuisine

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Mattia Leuci . 2024-11-23

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excellent service, beautiful and comfortable environment but the food not excellent (opinion given by a true Italian).

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Manuel Stratta . 2024-11-22

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Very friendly staff, menu adapted to gluten-free. The pizzas are delicious. Fast service. Simple and effective!

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justine mathon . 2024-11-22

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Tasty pasta Very friendly staff

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Tom De Zutter . 2024-11-22

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Nice restaurant, good food! Very friendly staff!

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Aubrey Cool . 2024-11-22

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friendly and fast service. The food was tasty, just a bit too small portions. And it could have been a little warmer in the room

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eline michiels . 2024-11-22

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Good pasta...just small portions

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Jo Mestdagh . 2024-11-22

MORE AT Google

Fantastic food, with great service!

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Taylor Ellard . 2024-11-21

MORE AT Google

Terrible customer service. We booked tables online one week prior and received our CONFIRMATION email. This was for lunch during a gap we have on a wedding day! Then ONE day before the booking they phone us to say they need a deposit and all meals ordered in advance - this was never mentioned before. I explained the situation that I had booked in advance, received my confirmation, the woman on the phone said she would call back and never did. Instead I get an email less than 24 hours before my booking cancelling despite receiving confirmation before. They made up policies about deposit and pre ordering. We were tables of less than 10 so that isn't necessary at any Zizzi! Terrible customer service and honestly we only booked because Zizzi has such basic food that it would be easy. I highly recommend you avoid. I'm sure we won't even receive an apology for them cancelling on us less than one day before the wedding day lunch. Review update - I reached out to their customer service seeing as they said to do that below, the manager responded, but then ignored 2 emails to try arrange a call. I have no interest speaking to them anymore. I just think everyone should avoid this location, and honestly there are a million better restaurants to go to

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M Dos . 2024-11-20

MORE AT Google

I recommend this restaurant! The dishes were very, very good and the servers were super nice to the customers!

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Giuganti Alyssa . 2024-11-19

MORE AT Google

The food is amazing and the service is perfect

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Julia Sanglard Mafra Gomes . 2024-11-19

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Food was tasty, very quick we didn’t have to wait long, friendly staff and music was on point , would dine again

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tyler . 2024-11-19

MORE AT Google

The restaurant and the food is very good Thanks !

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Marin Estelle . 2024-11-19

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Very good time in this restaurant around the corner from our hotel, very friendly, meal inexpensive but very good and plentiful. I highly recommend, the staff is great

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emma groh . 2024-11-19

MORE AT Google

Very friendly staff, delicious food and allergy conscious! Would recommend, hit the spot perfectly

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Rachel “Rach” . 2024-11-17

MORE AT Google

Excellent place to eat, delicious food, atmosphere and service. Nice place to eat, tasty food. I recommend it

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María Isabel Fabra Arrieta (maria.fabraa) . 2024-11-17

MORE AT Google

Great food, fast service, very nice

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Luce . 2024-11-17

MORE AT Google

We were told to visit here by the hotel we stayed at.....what an awful experience! Food had been reheated, obviously been microwaved. And the potatoes were burnt beyond all recognition! Certainly, we will not be going back....ever!

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nygel Locke . 2024-11-17

MORE AT Google

Location super beautiful and lovely. The staff is lovely and very kind Highly recommend for romantic dinners and not 🥰

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Elia Edoardo Fumagalli . 2024-11-15

MORE AT Google

delicious pasta as always. So simple yet so nice. Really atmosphere!

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eliza irving . 2024-11-15

MORE AT Google

YUMMY! Highly recommended by Italians. Priginal very good italian food <3

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Gas Oil . 2024-11-15

MORE AT Google

Had a delicious pizza and a fabulous evening!

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izzy vir . 2024-11-15

MORE AT Google

My visit to this restaurant was very disappointing, the food was so bad , we don’t like the pizza and pasta , the only thing that I ate was burrata salad

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Mona Alrawajeh . 2024-11-14

MORE AT Google

Food was really tasty. The staff was friendly and brilliant service. Would definetly recommend it.

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Asvany Silva . 2024-11-10

MORE AT Google

The food is good and the service is pleasant.

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Iker Ion Baquero . 2024-11-10

MORE AT Google

I love this place 🫶💖 delicious food and service good

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Marcela Alzate . 2024-11-08

MORE AT Google

Good restaurant with a varied menu and excellent food, possible gluten-free and vegan dishes. we will definitely be back!

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Eddy Martano . 2024-11-07

MORE AT Google

Buen restaurante con un menú variado y excelente comida, posible gluten - platos gratis y veganos. sin duda volveremos!

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Eddy . 2024-11-07

MORE AT TripAdvisor

Great restaurant, we have been there twice this week. Variation in pizzas, both standard and more original dishes. QR code did not work properly but the staff was very helpful and we received excellent help. Nice meal!

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Linda Kuipers . 2024-11-01

MORE AT Google

I recently came back, last time perfect service perfect food, this time I decided to come with a few friends, waited at the door for about 10 minutes until no one decided to come not even the manager to let us know if we can sit down until we get told no as they didn’t want us, very unwelcoming and not the same service as my last visit, do something about it please should not be normal to not be able to sit down at a restaurant when tables are free!!!

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S2K zDEDDD . 2024-11-01

MORE AT Google

La pizza incomible y pese a que el servicio intentó justificar la supuesta calidad del producto por su modo de elaboración, en un restaurante que dice servir comida italiana ello es inaceptable. No vuelvo más!

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Maria L . 2024-10-29

MORE AT TripAdvisor

Staff were very warm and welcoming. Family friendly. Wife said the lasagne was lovely. Food was served hot and very tasty. Had a great evening with my family. This venue also accepts Tesco vouchers which made it beter value for money (some franchises don't accept Tesco vouchers). Thankyou Zizzi at Earl's Court.

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Nigel . 2024-10-29

MORE AT Google

Agonisingly slow service. 30 min wait to even come to the table to take your order. Another 20min just to bring bill. Food was fine but go only if you have no where else to be.

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Ashwika Kapur . 2024-10-27

MORE AT Google

Food was okay, starter was lovely, arancini; can never go wrong! The salad was somewhat naff, wouldn't order it again. Was a lot of lettuce for £15! There were about 4 peas and 2 pieces of green beans! Pudding was good!

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Charlotte Paice . 2024-10-23

MORE AT Google

Mycket bra service men dålig mat utan smak. Vinet tunt och smakade vatten. Utspätt? Kommer inte att rekommendera tyvärr.

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Liselott S . 2024-10-22

MORE AT TripAdvisor

This is the best pizzeria to ever exist I’m not even kidding when me and my family come to the Uk, we NEED to check if there’s a Zizzi pizzeria somewhere in that city.

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ira . 2024-10-22

MORE AT Google

The food was delicious and everyone was very nice to us.

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Paulo Tucci . 2024-10-21

MORE AT Google

Honestly one of my worse experiences getting pizza anywhere. The waitress took ages to even greet us. We waited for her to take our order she didnt come without us calling her. Had to stop people anytime we wanted anything. Pizzas took absolute ages so we ordered fries while waiting. When the pizza finally came it was cold. Noone asked how we found our meal. Had to stop people to get water. When the bill came, it had the tip added automatically. I was not happy to pay it and then it took an extra 5 minutes for them to figure it out. Honestly really poor customer service, and while the pizzas were decent, they were not hot and therefore cold after a couple minutes. So glad I had a deal I was using that day or that would've been a waste of both time and money.

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Toska Sadiku . 2024-10-19

MORE AT Google

A restaurant that tastes a bit like Italy!! Great food and super friendly staff. Affordable prices.

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Marco Prasciolu . 2024-10-19

MORE AT Google

Excellent, we really liked the food and the service

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Maria de Lourdes García Giffard . 2024-10-19

MORE AT Google

Excellent place. Fair price. Good food. Standard service.

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Rodrigo Albuquerque . 2024-10-18

MORE AT Google

Amazing experience, the food and the service of Christian was excellent. Many thanks

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Mike Krch . 2024-10-18

MORE AT Google

Everything was amazing. Thanks Christian

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Fotios karax . 2024-10-18

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One of our favorite eats during our vacation! The carbonara, ragu, and rustica sticky pig pizza is a must.

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Megan Allison . 2024-10-17

MORE AT Google

spent almost every dinner there on my London Trip, really nice staff and the food is really great

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Rebecca Dreher . 2024-10-15

MORE AT Google

I recently visited with my friends, sister, nieces & nephew. Christian particularly was so helpful, kind, patient and had excellent customer service. Christian helped us with every big and small request from the start through to the end of our visit. The food and atmosphere were very enjoyable. I would definitely recommend and return. Thank you Christian!

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Jerusalem Benyam . 2024-10-15

MORE AT Google

Great service and really tasty pizza! Thank you Tanisha ✨🫶🏼

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Pia Weber . 2024-10-14

MORE AT Google

We was served by the lovely Chris he was amazing thank you. Also had very tasty lamb and chicken pizza made by the lovely viktor and adnit

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Betiel Sereke . 2024-10-13

MORE AT Google

The food was quite nice but we felt that this restaurant doesn’t welcome Asians! My family and I (total 4 ppl) arrived at Zizzi (Earl’s Court) at around 6:45pm last Wednesday. The waiter at the entrance immediately told us the restaurant was full (when there were actually still many available tables, more than 50% of tables available). I showed him my booking details and then he went inside to talk to another waitress and that waitress asked him to allocate us to the table which is the closest to the door (when there were other tables for four available at the inner part of the restaurant ). Ironically, as our seats were close to the entrance, we then noticed that when other diners came into the restaurant, the waiter/waitress greeted them and let them walk-in WITHOUT BOOKINGS required! Besides that, the staff even let other diners choose the table. We were extremely disappointed by such a big difference on the attitude towards us (Asians)! Felt like your company doesn’t welcome Asians to dine in. If we didn’t book the table, obviously we were not allowed to be seated.

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Sesame L . 2024-10-13

MORE AT Google

Staff were incredible! So attentive and helpful, had a wonderful time and the food never disappoints, will definitely come again! Shoutout to Lindsay, she was so nice.

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Moree Zee . 2024-10-13

MORE AT Google

for starters, as soon as i walked in, the staff were amazing especially the two waitresses, i think her name was lindsay, i don’t know bout the other guy. they were so nice and the atmosphere was lovely too.

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Heidi Rushdi . 2024-10-13

MORE AT Google

La comida era bastante agradable, pero sentimos que este restaurante no da la bienvenida a los asiáticos! Mi familia y yo (total 4 plp) llegamos a Zizzi (Earl’s Court) alrededor de las 6 : 45 pm el miércoles pasado. El camarero en la entrada inmediatamente nos dijo que el restaurante estaba lleno (cuando en realidad había más del 50 % de mesas disponibles). Le mostré mis datos de reserva y luego entró a hablar con otra camarera y esa camarera le pidió que nos asignara a la mesa que estaba más cerca de la puerta (cuando había otras mesas para cuatro disponibles en la parte interior del restaurante). Irónicamente, como nuestros asientos estaban cerca de la entrada, nos dimos cuenta de que cuando otros comensales (que no eran asiáticos) entraban en el restaurante, el camarero / camarera los saludaba y los dejaba caminar - ¡y no se requerían reservas! ¡No les dijeron a ninguno que el restaurante estaba lleno! Además, el personal incluso dejó que otros comensales eligieran la mesa. ¡Nos sentimos muy decepcionados por una gran diferencia en la actitud hacia nosotros (los asiáticos)! Realmente sentí que este restaurante no da la bienvenida a los asiáticos. Y tristemente, esta no era la primera vez que nos encontramos con una actitud así aquí, pero la última vez nos sentimos raros que el camarero insistió en que el restaurante estaba lleno cuando había mesas disponibles. Si no reservamos la mesa, obviamente no se nos permitió cenar en este momento!

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Dreamer55052205484 . 2024-10-13

MORE AT TripAdvisor

Christian was lovely and very polite with great customer service

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Samantha Creed . 2024-10-12

MORE AT Google

Good food and fantastic atmosphere

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Jose Ville Gonzalez . 2024-10-12

MORE AT Google

We were able to get seated fast and the food was great. We had the pizza, garlic bombe, and a pizza. It was all very tasty. Our only complaint is that they were out of many of the drinks. We tried to order a cocktail, sparking water and a coke but they were out of all of it which was a little disappointing.

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Kelly Plorin . 2024-10-10

MORE AT Google

He had a lovely meal, the staff were very polite and helpful. Brilliant location, very close to Earls Court station. Would definitely recommend it.

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Nivea Sorensen . 2024-10-09

MORE AT Google

Food is super tasty, amazing options for vegan cheeses and staff is amazing.

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Petra Tomasa . 2024-10-09

MORE AT Google

Great service At a busy time by Shakir, very accommodating and polite and quick as we were with hangry kids!

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munish gadhri . 2024-10-08

MORE AT Google

We decided to book here on Sunday Evening 18:00, 06 October for 5 people. We had seen numerous positive and negative reviews and just felt we would try it for ourselves. When we arrived we received a very warm welcome and the really efficient, friendly and knowledgeable Lindsey showed us to our table. I had to change our party from 4 to 5 late afternoon, and when phoning the restaurant I could get no reply, so just left a message. Lindsey kindly rang us back within minutes to confirm that all was ok, and the booking was amended which was reassuring. The food on offer/menu looked amazing and very good value. We scanned our napkin as directed and we received some free garlic bread. Our choice of food was quite varied but myself I opted for the amazing King Prawn Spiedini and for main the excellent Lasagne Al Forno. Everyone enjoyed the food they had requested and we cannot really find fault in anything which is good. Obviously we can only write a review on our own experience. The majority of people who eat here will never ever write a review. Having said that I felt it important to try and level up the playing field on the reviews that have been written, and say we all had an excellent evening and would eat here again, without any concerns or worries. The nearest tube station is Earls Court and when leaving just head for the Earls Court Road exit. Zizzi is just a one minute walk from the exit. Thank you for a wonderful experience, we will be back again.

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Travellerclass . 2024-10-07

MORE AT TripAdvisor

first of all, the salted caramel brownie is delicious! the pasta was wonderful and the pizza was too. it wasn’t greasy or sickening. the staff were lovely, being so polite and welcoming. a great place to go!

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sarah-rose . 2024-10-06

MORE AT TripAdvisor

Despite being bust and understaffed ,staff were friendly and polite

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Ian Stapleton . 2024-10-06

MORE AT Google

The food was tasty, the service was very rude and uncooperative, I wouldn't recommend the restaurant and wouldn't go there again

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Karolina Zackiewicz . 2024-10-05

MORE AT Google

Two days ago I was in this restaurant. The food was great and the service excellent! Lindsay was very kind and her customer service is amazing!!

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valerio curiello . 2024-10-04

MORE AT Google

THE FIRST AND LAST TIME!! FRIES NOT SEASONED, KETCHUP AVAILABLE ON DEMAND, NOT GIVEN! AND NOTHING DESPITE YOU HAD TO PUT YOUR FOOD TOGETHER TO PAY. THE WORST THING OF ALL WAS THEY CALCULATED THE TIP THEMSELVES AND SAID IT WASN'T EVERYTHING PAID!!! OUTRAGEOUS!

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Anita Osdarty . 2024-10-04

MORE AT Google

Cold food. Very bad staff! Nope again. And be careful, tip yourself!! criminal

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Martin Fischer . 2024-10-03

MORE AT Google

Very cold. Some of the food was cold. But taste good. Wanted to pay separately which was basically no problem. However, we had to calculate our own bill. We only noticed the 'Optional Tip' when paying. We were charged without asking. When asked, the service was very rude and rude. We didn't say anything that we didn't want to pay this. First and last time.

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Anna . 2024-10-03

MORE AT Google

Good quality food and fresh produce but in insufficient quantity: 4 bacon bits in carbonaras…. The waitress brings us the bill and rushes us to pay, after payment we discover an “optional” tip of £4.20 discovered too late.. Very poor value for money

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Emily-Jane Kerrello . 2024-10-02

MORE AT Google

Ristorante/pizzeria a pochi passi dalla stazione metro di earl's court. Servizio ok ma il cibo da rivedere. Pizza mediocre. Presente un menù per bambini.

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Stefano B . 2024-10-02

MORE AT TripAdvisor

Two lovely girls were providing amazing guests service, food was delicious!

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Roxana Ploscar . 2024-10-02

MORE AT Google

We were in the mood for some good Italian food and decided to try Zizzi. Our first impression was positive, with a friendly and attentive waitress. I ordered the roasted mushroom risotto, while my significant other chose the Chicken Milanese. Unfortunately, the risotto was average at best, and the chicken dish was inedible—dry and stringy. Thankfully, the waitress was understanding and took the chicken dish off our bill. While the service was great, we were disappointed with the quality of the two dishes we tried.

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Donald Mohler . 2024-10-01

MORE AT Google

I arrived to Zizi in Earls Court with my friend who uses a wheelchair. There is a step to enter the restaurant so we stood outside contemplating what to do. A waiter saw us, asked if we wanted to go in, said he could set the ramp for us to use. He was great, not only did he put out the ramp but he wheeled my friend in to help me then wheeled her out when we were leaving. He was excellent - so thoughtful and very kind. Thank you!

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Maria Michael . 2024-09-29

MORE AT Google

Terrible customer service. We booked tables online one week prior and received our CONFIRMATION email. This was for lunch during a gap we have on a wedding day! Then ONE day before the booking they phone us to say they need a deposit and all meals ordered in advance - this was never mentioned before. I explained the situation that I had booked in advance, received my confirmation, the woman on the phone said she would call back and never did. Instead I get an email less than 24 hours before my booking cancelling despite receiving confirmation before. They made up policies about deposit and pre ordering. We were tables of less than 10 so that isn't necessary at any Zizzi! Terrible customer service and honestly we only booked because Zizzi has such basic food that it would be easy. I highly recommend you avoid. I'm sure we won't even receive an apology for them cancelling on us less than one day before the wedding day lunch

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Dos123456 . 2024-09-27

MORE AT TripAdvisor

Fantastic pizza and garlic bread and lovely atmosphere… Perfect service… Highly recommended

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Anamika Shukla . 2024-09-27

MORE AT Google

The service was very helpful and the staff was extremely friendly!

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Vadim Opanassenko . 2024-09-22

MORE AT Google

Amazing service by tanisha,Sam and Christian which were amazing and made my experience so much better.

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Billy Lyne . 2024-09-22

MORE AT Google

Great service, staff were very professional and the food was amazing

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Jay Campbell . 2024-09-22

MORE AT Google

I had gf Margherita pizza. It was delicious! So grateful they had lemonade too.

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Jelena Vojvodic . 2024-09-17

MORE AT Google

Pizza is delicious, a must order

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QQ很饿 . 2024-09-15

MORE AT Google

Everything was brillant….. service, atmosphere and the great food. Thanks a lot

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Sweeper Keeper . 2024-09-11

MORE AT Google

It's a Zizzi. Good food, but not brilliant. Excellent service. They charge 10% extra as a tip, but you can ask for that to be removed (most people won't, so that is a bit of a scam)

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José Santos . 2024-09-11

MORE AT Google

I ordered food for lunch but I got it for dinner.Cold food

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Edris Gharibi . 2024-09-07

MORE AT Google

Great service and food. Christian was lovely and attentive.

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Joanne Stockton . 2024-09-06

MORE AT Google

Food was just amazing. Wish the service were a bit more like in Tower Hill, positive and happy to meet new guests, but instead we got a bit cold response from the workers as if they didn't want either have us there or be themselves there. Anyhow, good vibe and worth the money.

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Miska Saarikko . 2024-08-31

MORE AT Google

Friendly staff and good food. We were short of time trying to get to a concert, and the staff were super considerate and propt, and we actually got the convert early.

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Zara B . 2024-08-27

MORE AT Google

Great food, great service, loved the atmosphere!

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James Wood . 2024-08-18

MORE AT Google

Everything about the place was good: the food, service and the interior aesthetic of the restaurant

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Tchuany Mbana . 2024-08-17

MORE AT Google

Excellent Service from Shakir - really nice when service exceeds expectation. He is a credit to Zizi

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Ricci Balboa . 2024-08-15

MORE AT Google

Staff was the absolute opposite of welcoming nor were they quick/involved at all. Had a reservation but still had to wait outside in line for half an hour bevause there were no available tables, ordering + getting the food took another 80 minutes. Food was good but would not recommend whatsoever

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Naomi van der Waa . 2024-08-15

MORE AT Google

Good Italian food next to the hotel

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Paul Chiu (Asia on My hands) . 2024-08-13

MORE AT Google

Absolutely fantastic I would recommend a visit

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Derek Britton . 2024-08-11

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