Zizzi's in Kensington and Chelsea

Having eaten at Zizzi for the first time at Manchester Piccadilly the previous week and being pleased with the food and service we decided to find another Zizzi on a trip to London. It was worth the walk from South Kensington to Earls Court. Food and service were great.

Great pasta!! Staff was super friendly. I would definitely come back!

Really lovely food & the service from Christian was brilliant,extremely friendly & very efficient

The food is delicious. The service is fast.

Everything very delicious, fast and pleasant staff!

We dinned in with our family. We had an excellent service and the food was on top. Highly recommended .

Food was DELICIOUS and the waitress was efficient. Great service, I'll come back!

An amazing meal superb staff one lady in particular I believe she was in charge on the evening 14th Dec 24 had to deal with an physically abusive customer and handled it amazingly I will definitely return on another visit to London. Food was absolutely spot on with fast service.

Great service and very friendly staff, Lindsey was delightful

Nice food, Nice prices and friendly Staff, I will return !

Enjoyable and tasty meal. The hostess had to deal with a rude customer but she and the other staff made sure that our meal and evening was enjoyable. Would go back!

Best carbonara ever Excellent service

Very nice food and a very cozy setting. Can really recommend !

Very authentic, delicious Italian food! Super nice staff and a great atmosphere in the restaurant. Would highly recommend if you are in Kensington!

Loved the place, Sam was really nice ! Food was decent too

The service was remarkable and the manager is so attentive that she know what she is doing. And the stuff is so friendly and the food is out standing chef are doing very good quality of food highly recommended this restaurant and we will do come back.

The service at zizi was amazing ! Thank you Sam for looking after us we had a lovely evening !

Everythink was great. We recommend Zizzi 100% 👌🤩

If you’re looking for authentic Italian flavors, this place is an absolute gem! Their mushroom risotto is a masterpiece—perfectly creamy with a rich, earthy flavor that’s simply unforgettable. As for their pasta, every dish is a winner! linguine, each bite takes you straight to Italy. Highly recommend for anyone craving a true Italian dining experience!

You must visit this place. I love the food and service.

Very good Italian restaurant, very qualitative and beautiful presentation of the plates, pleasant setting I recommend to eat a good dish of pasta or pizzas 🇫🇷👍

Good option if you are looking for a pizzeria. Very innovative pizzas, large, good and very crispy. It is pretty and well decorated. The service has served us well.

Had some delicious pasta dishes. Everything was as it should be. The service was average. Their desserts were nothing short of amazing. 6 stars for dessert.

Great food, great prices, really worth it

Lovely staff made a great dining experience!

£ 63 per 5 pizze margherite da asporto…le pizze erano piccole, ma più che altro davvero pessime, quelle surgelate del supermercato sono migliori! Il prezzo davvero incommentabile!

Food came out at different times so one of us had almost finished by the the rest arrived. Pizza was great but mushroom risotto very bland, hardly any mushrooms

Such a cute place! The food was delicious and the service was outstanding. Special thanks to Lindsay for her warm welcome and local recommendations.

Gracias Lindsay! Your service was great and thank you for all those pointers you gave us about what to do in London! You’re awesome, thank you ! 🙂

Amazing food Friendly staff Good vibe

Good pizza Friendly and helpful staff Advised

We had the brownie and lemon meringue cookie and they were amazing!

Excellent pizza also Gluten free! Don’t miss their hot chocolate brownie 😋

Very positive environment with friendly waiters and amazing food. Definitely would recommend trying.

Yummy food. Fun atmosphere. The desserts are over the top! 🤤

Very welcoming restaurant, recommended for spending an excellent evening. Excellent food reminiscent of Italian cuisine

Nice restaurant, good food! Very friendly staff!

Good pasta...just small portions

excellent service, beautiful and comfortable environment but the food not excellent (opinion given by a true Italian).

friendly and fast service. The food was tasty, just a bit too small portions. And it could have been a little warmer in the room

Very friendly staff, menu adapted to gluten-free. The pizzas are delicious. Fast service. Simple and effective!

Tasty pasta Very friendly staff

Fantastic food, with great service!

Terrible customer service. We booked tables online one week prior and received our CONFIRMATION email. This was for lunch during a gap we have on a wedding day! Then ONE day before the booking they phone us to say they need a deposit and all meals ordered in advance - this was never mentioned before. I explained the situation that I had booked in advance, received my confirmation, the woman on the phone said she would call back and never did. Instead I get an email less than 24 hours before my booking cancelling despite receiving confirmation before. They made up policies about deposit and pre ordering. We were tables of less than 10 so that isn't necessary at any Zizzi! Terrible customer service and honestly we only booked because Zizzi has such basic food that it would be easy. I highly recommend you avoid. I'm sure we won't even receive an apology for them cancelling on us less than one day before the wedding day lunch. Review update - I reached out to their customer service seeing as they said to do that below, the manager responded, but then ignored 2 emails to try arrange a call. I have no interest speaking to them anymore. I just think everyone should avoid this location, and honestly there are a million better restaurants to go to

The food is amazing and the service is perfect

Food was tasty, very quick we didn’t have to wait long, friendly staff and music was on point , would dine again

Very good time in this restaurant around the corner from our hotel, very friendly, meal inexpensive but very good and plentiful. I highly recommend, the staff is great

I recommend this restaurant! The dishes were very, very good and the servers were super nice to the customers!

The restaurant and the food is very good Thanks !

Excellent place to eat, delicious food, atmosphere and service. Nice place to eat, tasty food. I recommend it

Very friendly staff, delicious food and allergy conscious! Would recommend, hit the spot perfectly

Great food, fast service, very nice

We were told to visit here by the hotel we stayed at.....what an awful experience! Food had been reheated, obviously been microwaved. And the potatoes were burnt beyond all recognition! Certainly, we will not be going back....ever!

Location super beautiful and lovely. The staff is lovely and very kind Highly recommend for romantic dinners and not 🥰

Had a delicious pizza and a fabulous evening!

delicious pasta as always. So simple yet so nice. Really atmosphere!

YUMMY! Highly recommended by Italians. Priginal very good italian food <3

My visit to this restaurant was very disappointing, the food was so bad , we don’t like the pizza and pasta , the only thing that I ate was burrata salad

The food is good and the service is pleasant.

Food was really tasty. The staff was friendly and brilliant service. Would definetly recommend it.

I love this place 🫶💖 delicious food and service good

Good restaurant with a varied menu and excellent food, possible gluten-free and vegan dishes. we will definitely be back!

Buen restaurante con un menú variado y excelente comida, posible gluten - platos gratis y veganos. sin duda volveremos!

I recently came back, last time perfect service perfect food, this time I decided to come with a few friends, waited at the door for about 10 minutes until no one decided to come not even the manager to let us know if we can sit down until we get told no as they didn’t want us, very unwelcoming and not the same service as my last visit, do something about it please should not be normal to not be able to sit down at a restaurant when tables are free!!!

Great restaurant, we have been there twice this week. Variation in pizzas, both standard and more original dishes. QR code did not work properly but the staff was very helpful and we received excellent help. Nice meal!

Staff were very warm and welcoming. Family friendly. Wife said the lasagne was lovely. Food was served hot and very tasty. Had a great evening with my family. This venue also accepts Tesco vouchers which made it beter value for money (some franchises don't accept Tesco vouchers). Thankyou Zizzi at Earl's Court.

La pizza incomible y pese a que el servicio intentó justificar la supuesta calidad del producto por su modo de elaboración, en un restaurante que dice servir comida italiana ello es inaceptable. No vuelvo más!

Agonisingly slow service. 30 min wait to even come to the table to take your order. Another 20min just to bring bill. Food was fine but go only if you have no where else to be.

Food was okay, starter was lovely, arancini; can never go wrong! The salad was somewhat naff, wouldn't order it again. Was a lot of lettuce for £15! There were about 4 peas and 2 pieces of green beans! Pudding was good!

Mycket bra service men dålig mat utan smak. Vinet tunt och smakade vatten. Utspätt? Kommer inte att rekommendera tyvärr.

This is the best pizzeria to ever exist I’m not even kidding when me and my family come to the Uk, we NEED to check if there’s a Zizzi pizzeria somewhere in that city.

The food was delicious and everyone was very nice to us.

Honestly one of my worse experiences getting pizza anywhere. The waitress took ages to even greet us. We waited for her to take our order she didnt come without us calling her. Had to stop people anytime we wanted anything. Pizzas took absolute ages so we ordered fries while waiting. When the pizza finally came it was cold. Noone asked how we found our meal. Had to stop people to get water. When the bill came, it had the tip added automatically. I was not happy to pay it and then it took an extra 5 minutes for them to figure it out. Honestly really poor customer service, and while the pizzas were decent, they were not hot and therefore cold after a couple minutes. So glad I had a deal I was using that day or that would've been a waste of both time and money.

Excellent, we really liked the food and the service

A restaurant that tastes a bit like Italy!! Great food and super friendly staff. Affordable prices.

Everything was amazing. Thanks Christian

Amazing experience, the food and the service of Christian was excellent. Many thanks

Excellent place. Fair price. Good food. Standard service.

One of our favorite eats during our vacation! The carbonara, ragu, and rustica sticky pig pizza is a must.

spent almost every dinner there on my London Trip, really nice staff and the food is really great

I recently visited with my friends, sister, nieces & nephew. Christian particularly was so helpful, kind, patient and had excellent customer service. Christian helped us with every big and small request from the start through to the end of our visit. The food and atmosphere were very enjoyable. I would definitely recommend and return. Thank you Christian!

Great service and really tasty pizza! Thank you Tanisha ✨🫶🏼

La comida era bastante agradable, pero sentimos que este restaurante no da la bienvenida a los asiáticos! Mi familia y yo (total 4 plp) llegamos a Zizzi (Earl’s Court) alrededor de las 6 : 45 pm el miércoles pasado. El camarero en la entrada inmediatamente nos dijo que el restaurante estaba lleno (cuando en realidad había más del 50 % de mesas disponibles). Le mostré mis datos de reserva y luego entró a hablar con otra camarera y esa camarera le pidió que nos asignara a la mesa que estaba más cerca de la puerta (cuando había otras mesas para cuatro disponibles en la parte interior del restaurante). Irónicamente, como nuestros asientos estaban cerca de la entrada, nos dimos cuenta de que cuando otros comensales (que no eran asiáticos) entraban en el restaurante, el camarero / camarera los saludaba y los dejaba caminar - ¡y no se requerían reservas! ¡No les dijeron a ninguno que el restaurante estaba lleno! Además, el personal incluso dejó que otros comensales eligieran la mesa. ¡Nos sentimos muy decepcionados por una gran diferencia en la actitud hacia nosotros (los asiáticos)! Realmente sentí que este restaurante no da la bienvenida a los asiáticos. Y tristemente, esta no era la primera vez que nos encontramos con una actitud así aquí, pero la última vez nos sentimos raros que el camarero insistió en que el restaurante estaba lleno cuando había mesas disponibles. Si no reservamos la mesa, obviamente no se nos permitió cenar en este momento!

The food was quite nice but we felt that this restaurant doesn’t welcome Asians! My family and I (total 4 ppl) arrived at Zizzi (Earl’s Court) at around 6:45pm last Wednesday. The waiter at the entrance immediately told us the restaurant was full (when there were actually still many available tables, more than 50% of tables available). I showed him my booking details and then he went inside to talk to another waitress and that waitress asked him to allocate us to the table which is the closest to the door (when there were other tables for four available at the inner part of the restaurant ). Ironically, as our seats were close to the entrance, we then noticed that when other diners came into the restaurant, the waiter/waitress greeted them and let them walk-in WITHOUT BOOKINGS required! Besides that, the staff even let other diners choose the table. We were extremely disappointed by such a big difference on the attitude towards us (Asians)! Felt like your company doesn’t welcome Asians to dine in. If we didn’t book the table, obviously we were not allowed to be seated.

Staff were incredible! So attentive and helpful, had a wonderful time and the food never disappoints, will definitely come again! Shoutout to Lindsay, she was so nice.

for starters, as soon as i walked in, the staff were amazing especially the two waitresses, i think her name was lindsay, i don’t know bout the other guy. they were so nice and the atmosphere was lovely too.

We was served by the lovely Chris he was amazing thank you. Also had very tasty lamb and chicken pizza made by the lovely viktor and adnit

Christian was lovely and very polite with great customer service

Good food and fantastic atmosphere

We were able to get seated fast and the food was great. We had the pizza, garlic bombe, and a pizza. It was all very tasty. Our only complaint is that they were out of many of the drinks. We tried to order a cocktail, sparking water and a coke but they were out of all of it which was a little disappointing.

He had a lovely meal, the staff were very polite and helpful. Brilliant location, very close to Earls Court station. Would definitely recommend it.

Food is super tasty, amazing options for vegan cheeses and staff is amazing.

Great service At a busy time by Shakir, very accommodating and polite and quick as we were with hangry kids!

We decided to book here on Sunday Evening 18:00, 06 October for 5 people. We had seen numerous positive and negative reviews and just felt we would try it for ourselves. When we arrived we received a very warm welcome and the really efficient, friendly and knowledgeable Lindsey showed us to our table. I had to change our party from 4 to 5 late afternoon, and when phoning the restaurant I could get no reply, so just left a message. Lindsey kindly rang us back within minutes to confirm that all was ok, and the booking was amended which was reassuring. The food on offer/menu looked amazing and very good value. We scanned our napkin as directed and we received some free garlic bread. Our choice of food was quite varied but myself I opted for the amazing King Prawn Spiedini and for main the excellent Lasagne Al Forno. Everyone enjoyed the food they had requested and we cannot really find fault in anything which is good. Obviously we can only write a review on our own experience. The majority of people who eat here will never ever write a review. Having said that I felt it important to try and level up the playing field on the reviews that have been written, and say we all had an excellent evening and would eat here again, without any concerns or worries. The nearest tube station is Earls Court and when leaving just head for the Earls Court Road exit. Zizzi is just a one minute walk from the exit. Thank you for a wonderful experience, we will be back again.

first of all, the salted caramel brownie is delicious! the pasta was wonderful and the pizza was too. it wasn’t greasy or sickening. the staff were lovely, being so polite and welcoming. a great place to go!

Despite being bust and understaffed ,staff were friendly and polite

The food was tasty, the service was very rude and uncooperative, I wouldn't recommend the restaurant and wouldn't go there again

THE FIRST AND LAST TIME!! FRIES NOT SEASONED, KETCHUP AVAILABLE ON DEMAND, NOT GIVEN! AND NOTHING DESPITE YOU HAD TO PUT YOUR FOOD TOGETHER TO PAY. THE WORST THING OF ALL WAS THEY CALCULATED THE TIP THEMSELVES AND SAID IT WASN'T EVERYTHING PAID!!! OUTRAGEOUS!

Two days ago I was in this restaurant. The food was great and the service excellent! Lindsay was very kind and her customer service is amazing!!

Very cold. Some of the food was cold. But taste good. Wanted to pay separately which was basically no problem. However, we had to calculate our own bill. We only noticed the 'Optional Tip' when paying. We were charged without asking. When asked, the service was very rude and rude. We didn't say anything that we didn't want to pay this. First and last time.