Based on 865 opinions finded in 3 websites
Based on 865 opinions finded in 3 websites
Opinions
BEWARE! I have dined herr many times and taken advantage of the discount codes that are emailed. Enjoyed a lovely meal last night to then discover that although booked through their website from a promotional email the discount code doesn't work here. A real rip off!
Kathy Atkinson . 2024-03-26
MORE AT Google
Great vegetarian pizza and well stuffed calzone.
Mirela B. . 2024-03-24
MORE AT Google
Just a shame we had a short time frame to eat after visiting the Royal Albert Hall before our train. Well looked after and super food.
Julia Davies . 2024-03-17
MORE AT Google
It was a bit late in the evening, so I got dinner to go. The ladies who helped me were so nice and the food was also very good!!
Karlijn de Haer . 2024-03-14
MORE AT Google
Can't beat a Prezzo!!! Nothing to dislike. Great value. Delicious pizza. Thank you.
Muna . 2024-03-14
MORE AT Google
Good food at a reasonable price. Busy so glad we made reservations but table was too close to door. That said the food and service were excellent.
keith conway . 2024-03-09
MORE AT Google
Ankommen in London. Hunger ist immer vorhanden. Auch beim letzten Besuch haben wir gut gegessen. Die Spaghetti Carbonara und der Focaccio mit Hummus und Gemüse waren köstlich. Wir kommen gernr wieder.
Chris T . 2024-03-01
MORE AT TripAdvisor
Always good. The staff is friendly and the dishes taste very good.
Christos Tsougaras . 2024-03-01
MORE AT Google
Third time been to this prezzo and never disappointed staff always very helpful and friendly and the food is always very good ,lovely free bottle of Prosecco too with a welcome voucher amazing Thankyou prezzo
heardybirdy . 2024-02-16
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The location is really good. Very near from my hotel. I used to love going to this restaurant with my friends while I was in Kensington. We loved the ambiance there. There was a background music going on. Staffs were friendly. Quick to get orders and quick service as well. Tasty food as always and they also have gluten free option.
n_farheen . 2024-02-14
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Lovely pizza's and great service!
Paul S . 2024-02-01
MORE AT Google
A lovely cosy comforting place with the most amazing penne arabiatta
Ameeta Duggal . 2024-01-31
MORE AT Google
My family and I were in London over the weekend and we don't know places to eat in London and we eventuality found this restaurant on Saturday evening between 5-6pm and asked if we were able to book a table of 4 for a few hours later, within 5 minutes it was booked with no hassle. Later on we arrived the staff were so helpful and friendly, the food was incredible so warm and fresh, nothing was ever an issue for the staff, they went above and beyond for us. I couldn't recommend them enough.
katy k . 2024-01-31
MORE AT TripAdvisor
Wasn’t the best food and service was ok!! Would I go back not sure tbh
Tan K . 2024-01-20
MORE AT Google
Lunch here today was the most disappointing, in any place, for months. Saltimbocca consisted of a chicken that had been cooked not by roasting but by methodical dehydration, and a sweet heart cabbage that was soft and watery. The accompanying "slow roast" potato was more like a baked potato that had been out of the oven for some hours. A consequent order of french fries was acknowledged but yielded no result. The bill came with credit for a voucher presented at the start of the meal conveniently forgotten, and had to be redone.
davidcX7464FR . 2024-01-20
MORE AT TripAdvisor
Small chain restaurant. Service was quick and tasty. Optional service charge added to all bill regardless of group size.
Simon A . 2024-01-17
MORE AT Google
Italiaans restaurant . Druk en voor onze hollandse begrippen duur. Wel midden in de wijk Kensington.
Joost van Deursen . 2023-12-31
MORE AT Google
The restaurant staff is friendly and attentive. Perhaps a bit more eye contact would be appreciated, but I understand it was busy. A minor issue is that I informed the waitress that my son has a mild egg allergy to ensure nothing with egg, but when we ordered dessert, they forgot, and my son had a slight reaction. It's manageable, but please be careful, as this could be a significant issue for people with food allergies. The rest was fine, and the food was tasty.
JennySkyIsTheLimit . 2023-12-29
MORE AT Google
Pre RAH Christmas Carol meal. Really good food, great atmosphere - really packed - you did need to book a table. Service was great, busy - so food was a little slow, but not unreasonable. Desserts were lovely. Really happy we stopped here.
David000081 . 2023-12-23
MORE AT TripAdvisor
Lucky enough to book a table for Saturday evening. Needed gluten free and felt very confident that they knew what they were talking about. The food was delicious! Restaurant was lovely and clean and anything ordered was delivered quickly. Would definitely return.
Ribbonised . 2023-12-17
MORE AT TripAdvisor
Good food with excellent service🙂
Steven James . 2023-12-03
MORE AT Google
Pyszne jedzenie!!! Sympatyczna i bardzo pomocna obsługa. Polecam:)
Joanna Józefiak . 2023-12-02
MORE AT Google
Beautiful food and shared with bottle of prosecco and then free shots as it was my birthday! Delicious!
Terry Heap . 2023-12-02
MORE AT Google
Exelent polish staff !!! Thank you for your amazing service !!!
Karolina Onderska . 2023-11-25
MORE AT Google
Lovely calzone Very fast, kind and helpful service Well priced for the location and great quality
It's Just Cam . 2023-10-21
MORE AT Google
My daughter & I were going to an exhibition at Kensington Palace & had intended to eat at a nearby restaurant chain but the music was thumping so we left, we tried three other restaurants & they all had blaring music. It was such a relief to walk in to Prezzo which just had background music. We like to have a conversation when we're eating. My daughter had bruschetta & I had prawns & gnocchi. Both were delicious. It's the first time I've been to a Prezzo restaurant & I'll certainly go again
Coastal11088383755 . 2023-10-20
MORE AT TripAdvisor
I came here for dinner yesterday evening with my family and we all loved the pizza , it was really good. However, we ordered truffle fries for £6.00 and our high expectations were ultimately disappointed as it was a small portion and barely had cheese, tasting like regular fries which I could get elsewhere for cheaper tasting exactly the same; I would not order them again. Regarding service, we were unhappy because when we came, we weren't greeted in a nice manner and we were also served 'sauce glass cups' for our drinking water which the surrounding customers did not have. In addition, the atmosphere (along with the service) felt unpleasant as the waitress and, I believe the manager at the time, kept on glancing at us consecutively. Overall I would return for the pizza.
Julia . 2023-10-17
MORE AT Google
Pizzas were delicious. Had a lovely afternoon there. Good value for money. 👍🏻
Christina G. . 2023-10-02
MORE AT Google
Definitely the best place I’ve ever been in London, The food is amazing and even more the staff. The customer service is amazing and efficient every time that we come here to eat, they just make you feel at home. Definitely I suggest Prezzo to come to eat.
Sara KIND . 2023-09-05
MORE AT Google
Wandering around Kensington, we wanted somewhere we could reliably get good food - and Prezzo came up trumps! I had the best gnocchi that I had ever had - with king prawns (unfortunately the photo was a bit blurred so you will have to imagine it) - and my wife had orzo salad. Great location - and great food!
ShaunH290 . 2023-08-23
MORE AT TripAdvisor
Excellent lasagne Excellent and exceptionally friendly service Well worth visiting again
Frederik Faidhi . 2023-08-23
MORE AT Google
Visited after a lovely wander through Hyde Park with friends. This restaurant is disappointingly not accessible for wheelchairs inside but does have a few tables (a couple with 4 seats and a couple with 2 seats) outside (NB cobbled pedestrian walkway). Note this means no access to the toilets for those with accessible needs. Gluten free food was excellent - as usual at Prezzo restaurants - but sadly no gluten free pizza bases available on this occasion.
oyou5 . 2023-08-19
MORE AT TripAdvisor
Service and Chicken/Orzo/Cannellini Bean Soup were absolutely amazing…will definitely be back! Xx
Jill Woodward . 2023-08-13
MORE AT Google
Alışveriş yapılabilecek ana caddeye yakın köşede küçük italyan restoranı, füme somunlu soslu makarna lezzetliydi
Canan . 2023-08-12
MORE AT Google
We dined here twice during our trip to London. Very good service and really friendly staff. We ordered pizzas or pasta dishes, all very good. The GF opciones were realy tasty.
anaisabelg164 . 2023-08-04
MORE AT TripAdvisor
Went there on 29/07/2023 in the afternoon lovely Customer service
Paul Gordon . 2023-07-30
MORE AT Google
So incredibly disappointing. The food was genuinely so bland, terrible & expensive I’ve emailed head office with a complaint and asked for a refund. The staff are lovely and I cannot fault them. However, the food was so terrible and quite clearly dry packaged pasta and gnocchi. We’d have sent the food back and complained had we not had a concert to get to. Also - service charge?! When the food is already that extortionate and basic. Beggars belief.
T-A-2021Berks . 2023-07-25
MORE AT TripAdvisor
Great food and atmosphere. The service was good on the whole - a few little annoying moments, but this was all with the prebooking and no fault of the staff at work. Managed to deal well with a large booking.
Peter Brodey . 2023-07-25
MORE AT Google
Met my mother-in-law here as I was in London for the day. We had a truly lovely lunch and split a bottle of wine. Our meals came quickly and tasted nice and fresh. Our server was really understanding, the weather was very bad while we were there and somehow Mastercards server crashed and all of our cards were being declined. We luckily had a visa on us but our server laughed it off and was very kind and courteous. Will definitely be back my next time in London.
Sarah Hogg . 2023-07-18
MORE AT Google
I visited a few weeks ago with my girlfriend who was eating in Prezzo for the first time. She is vegan so was very excited to see a lot of vegan options on the menu. I ordered the meat calzone and she ordered the vegan Bolognese. My calzone was delicious, the dough was cooked to perfection and the meat, tomato and cheese filling was delicious. 10/10 no complaints at all. However my girlfriends vegan Bolognese sadly wasn't up to par. For the price it was very basic, lacking a lot of flavour. The service was very good. Our waiters and waitresses were very polite and attentive and made us feel very welcome. We ate on the terrace which had lovely views of a quaint little street in Kensington. We would return but hopefully Prezzo can do something about the vegan Bolognese just to make it taste a little better.
Sam Wansbury . 2023-07-13
MORE AT Google
Excellent atmosphere, however my particular dish was a bit bland. Although there is lots of variety on the menu.
Arin Gramopadhye . 2023-07-11
MORE AT Google
One of the best Prezzo branch in UK. Great food, great service
Bleona Gagnon . 2023-07-10
MORE AT Google
Very good service and food , the only Prezzo I have used where they made me a bespoke calzone meal. Definitely come back here.
Martin Godfrey . 2023-07-03
MORE AT Google
Very friendly staff and incredible food!!
Tamara Vázquez . 2023-06-29
MORE AT Google
Very disappointing. The next table (who arrived after us) sent a dish back because it was so bad and got an alternative before we were served our mains, one of which also got returned. Alternatives limited as the restaurant had run out of ingredients!?! Had to wait so long for an alternative we cancelled and left. This is just not up to standard for a London restaurant.
Inspiration498639 . 2023-06-18
MORE AT TripAdvisor
Service very quick, and loved my pasta dish. Together with a glass of wine great end to a fantastic day in Kensington.
Gillian Bartram . 2023-06-11
MORE AT Google
The staff there seem like they don’t want to work there. Took over 40min for food to arrive even though there was only 2 other people in the restaurant without food(water included) the manager was rude but the food was good.
Daniel . 2023-05-29
MORE AT Google
Very busy and crammed. Service was good
Dal mina . 2023-05-19
MORE AT Google
Eten was ronduit goed. Bediening is vlot en netjes. Wel erg veel tafeltjes in verhouding met het vloeroppervlakte.
Simon Warnaar . 2023-05-16
MORE AT Google
Had a voucher to use so went in while we were visiting London. Garlic bread and bruschetta to start. Pizza and sea bass for mains. Peroni and a water to drink with coffee after the meal. Staff efficient and polite. Quick service and both meals really nice. Never been before despite having one in my local town. Will be using this chain again due to my experience here.
13NeilB . 2023-05-08
MORE AT TripAdvisor
Good calzone. We waited for quite a while to pay our bill. Our waitress was not very attentive.
J . 2023-05-02
MORE AT Google
Waited for ages for a server to make eye contact but to no avail, finally got up and approached a waitress saying we were ready to order, her response was “ I’m busy and am not ready to take your order so you have to wait”. A bit taken aback by her abruptness, I decided to continue to wait another 10minutes before my wife said let’s leave upon which we exited the restaurant. As we left no apology was given. Absolutely disgusting service! As we fancied pasta we took a short walk to Spaghetti house where the food and service was exceptional
Imran Khan . 2023-05-02
MORE AT Google
Came here for dinner with friend and it was an experience. Our original server plonked the bottle of wine down without opening it and pouring it. We then ended up with a wrong order (it was fine, we just ate what we had and the lady brought out a plate of what we should have had on one of the pizzas we actually ordered). She offered us to wait for our actual order but we didn't have time to wait longer as we had an event to go to. It was a bit like Manuel in Fawlty Towers! But, the food was delicious so we laughed off the service.
H6902TIdawnw . 2023-04-22
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Very small cosy restaurant serving the staple itallian dish we love. Book a table because space is limited. Service was friendly, food came quick, but forgot to mix the burrata in the pasta.
Arun Danidharia . 2023-04-16
MORE AT Google
We (4 adults) ordered our starters and main course, 35 minutes later we had not received our starter (brucheta). When it did come the base was luke warm, and the tomato topping was cold as though it had been prepared sometime previously and had been kept in the fridge. No explanation given as to the very long wait, The.main course followed after a short time, lasagne was burnt around the edges, the chicken alfredo tagliatelle was more tagliatelle than chicken, and my spaghetti bolognaise wasn't the best, I left more than half of it! It goes without saying Prezzo Kensington will not be frequented again but us again!! Don't even bother going there..
Steve M . 2023-04-06
MORE AT Google
A handy small restaurant near Kensington Gardens, but just off the noisy main road. The soup and bread were just what we wanted and the Kent cider was particular nice. Service was speedy.
batman51 . 2023-04-02
MORE AT Google
Great food & service. Anjani ensured we were served exactly as requested.
Guru R . 2023-03-13
MORE AT Google
Platos deliciosos(berenjenas a la parmesa, burrata, macarrones...) servicio rápido y amable y ambiente relajado y tranquilo. Excelente relación calidad/precio. Muy recomendable!
Beatriz Molina Perez . 2023-03-03
MORE AT Google
Lovely quaint little restaurant. booking is a must but food was delicious
Hayley Cooper . 2023-02-25
MORE AT Google
Pizza y pasta sin gluten buenísima. El pan de ajo tmb esta brutal. Me encantó. Puedes reservar online (luego te envían ofertas por ejemplo regalo d botella de vino) y el pago con tarjeta en la mes dsd el móvil, muy cómodo.
Elisabeth Rodriguez . 2023-02-21
MORE AT Google
Excellent experience. Helpful male waiter.
MICHAEL THEOBALD . 2023-02-18
MORE AT Google
Absolutely amazing food and staff! Had the best vegan pizza and the vegan cheesecake is phenomenal! Definitely recommend for a nice easy going dinner.
laurenntripp . 2023-02-15
MORE AT TripAdvisor
Really enjoyed our visit! Huge portions and good value for Kensington. 5 star service! Would highly recommend
Katie Kilgannon . 2023-02-13
MORE AT Google
Well done prezzo for this smaller than normal restaurant. It has a really friendly feel. Excellent friendly service where nothing was too much trouble. Food was very good. High recommended.
Ian Mcniel . 2023-02-05
MORE AT Google
Great experience. Lovely restaurant albeit a bit bright for my liking, but that's just personal preference. My friend and I both enjoyed our food and wine. Service was great- restaurant wasn't bust st the time, but staff seemed very friendly and attentive. I had a vegetable soup that was extremely flavorful. I normally salt my soup to death, but this one didn't need anything. My friend and I shared the white bean hummus and olives. So so yummy. He had a spicy meat pizza (I'm vegan so didn't have). He really enjoyed it. Finished the whole thing!
Carrie TheTrollyDolly . 2023-01-15
MORE AT Google
Very nice and quiet Italian restaurant. Food was delicious and service great. Definitely will visit soon again.
Peter Hovorka . 2023-01-07
MORE AT Google
Very good food, but be very aware of the service charge added to the bill, we failed to notice it and we left a tip as well.
Simon Green . 2022-12-20
MORE AT Google
I attended a Christmas lunch at Prezzo. A glass of Prosecco is given with every meal and when I explained to the waitress that I do not drink alcohol (for religious reasons) and asked if there was any non-alcohol drink alternative, I was told that there wasn’t and the meal only gives a glass of Prosecco and so whilst my colleagues all received a complimentary drink with their meals, I did not. This is so disappointing from Prezzo. There are many reasons why individuals chose not to drink alcohol and to not offer an alternative is not a very inclusive policy. I would not recommend Prezzo as a option for Christmas lunches for companies that have a diverse workforce that may for whatever reason choose not to drink alcohol.
Anmole Sabir . 2022-12-14
MORE AT Google
This is such a great venue for tasty food and friendly, efficient service. It's the second time we have dined there as a party of 8 and we have been more than happy with the quality of the food and the service we have received....
SaraR321 . 2022-11-20
MORE AT TripAdvisor
A lot of times, it’s about the staff, not just the food. Rej made my experience at this Prezzo amazing. A warm, happy, professional person that looked after me really well. I couldn’t have asked for me. Superb. Thank you Rej.
David R . 2022-11-01
MORE AT Google
Euston Road. Der er hurtig og effektiv betjening. Varm og velsmagende mad. Rimelige priser. God stemning og venlige personaler
AnetteOHH . 2022-10-29
MORE AT TripAdvisor
We've been dining in this restaurant for years, we live in Holland Park and the location of the restaurant is outstanding you're surrounded with shops and park is just across the road. Food is delicious from starters to desserts. Staff is very very friendly, welcoming and clean environment. Marietta is one of the kindest girl we have ever met. The reason I put 4 stars is recently portions have decreased and prices have gone up which we don't mind increased price as long as you keep portion size decent like they used too be.
Heloina Morina . 2022-10-04
MORE AT Google
I have dinner with my friends. We would like to express our gratitude for such nice, cosy and friendly atmosphere . Staff was lovely friendly. We will be back for sure.
Марине Шония . 2022-09-17
MORE AT Google
Wir waren zweimal dort. Es gibt eine leckere italienische Auswahl an Speisen. Beim zweiten Mal hatten wir einen Tisch sehr nah am Tresen und ich habe von einem anderen Kunden den Ellenbogen gegen den Kopf bekommen, als er am Tresen bezahlt hat. Danach wollten wir uns umsetzen. Die Bedienung war dabei nicht sehr freundlich und wollte uns ungern einen anderen Tisch geben. Dennoch war das Essen sehr lecker und beim ersten Mal war die andere Bedienung sehr freundlich. Deshalb gibt es trotzdem 4 Sterne.
Maren Schmidt . 2022-09-12
MORE AT Google
We came here as a family of 7, 5 children and 2 adults. 2 of our children have autism and adhd so family meals can be very stressful however they made us feel so welcome! They catered for my sons food phobias and even delivered...
945sophiep . 2022-08-29
MORE AT TripAdvisor
Great restaurant. The nicest Prezzo I have been to. Food delicious and service excellent. A menu that has something for everyone even the vegan or gluten free member of your group.
Sara-Jane Rance . 2022-08-27
MORE AT Google
Good location. Helpful staff. Very good pizza
Ragip Dogan Oksum . 2022-08-24
MORE AT Google
Bon accueil. Salle propre et service soigné. Les salades sont bonnes et bien composées. Les morceaux de pizza servis en guise de pain sont délicieux. Le tiramisu est très très bon.
Jean-François “Jefdenice” . 2022-08-20
MORE AT Google
Abbiamo pranzato all’interno con l’aria condizionata molto forte che batteva sulla testa . Abbiamo chiesto di abbassarla un po’ e ci hanno detto che potevano solo accenderla o spegnerla …. E’ stata spenta x due minuti e poi senza dirci nulla hanno riacceso ..insomma abbiamo cenato al gelo . La cena è stata appena sufficiente. Il personale mi è sembrato poco cortese . Non lo consiglio
Lara Cassaghi . 2022-08-16
MORE AT Google
Nice calamari as per usual , however pizza was not as hot I wanted it to be. Manager sitting nearby talking on the phone loudly being disruptive whilst the floor looked like it was struggling. Waitress and barman were professional despite the chaos they were dealing with. Perhaps more staff on floor needed. No name tags made it difficult to identify the manger.
Garry Nelson . 2022-08-04
MORE AT Google
Lukewarm calzone, flat pint and uncut children's pizza.
Ben Pheloung . 2022-08-03
MORE AT Google
Meget god pizza. Anbefaler denne restauranten.
Lennart Solvi . 2022-07-31
MORE AT Google
Maten var mange hakk over servicen. Ingenting å utsette på maten, smakte godt og gode porsjoner. Servicen var så som...
Arne E . 2022-07-23
MORE AT TripAdvisor
This restaurant has a great buzz to it. The food is Italian and is delicious. We both had Chicken Alfredo. I had a dessert with chocolate ice cream and morello cherries while my husband had honeycomb cheese cake. We also had Cola with our meal...
LesleyDublin . 2022-07-13
MORE AT TripAdvisor
Уютно, доброжелательно и вкусно
Belka_ ya1 . 2022-07-07
MORE AT Google
Excellent dough! Best pizzas we've eaten in England! Ravioli delicious. In fact....can highly recommend. Agata served our meal with a cheerful smile and good recommendation.
SV . 2022-07-06
MORE AT Google
Great Italian restaurant lovely food. Perhaps I should kept this a secret.
Ferdinand Lahnstein . 2022-06-30
MORE AT Google
Very busy but the staff coped very well, we were seated promptly and served quickly, I would have given them five stars but was a little disappointed with my main a calzone the filling let it down.
Tony Taurozevicius . 2022-06-27
MORE AT Google
It is a nice Italian restaurant in a nice area with a lovely staff. Our waitress, Marietta, was the most conscientious waitress we've ever seen, she asked about our allergies first and gave a throughout summary. She recommended Avocado, bacon salad and Caesar salad which were great and also the desserts. One of the staff recognized my Hungarian question and answered it in Hungarian. It was a big surprise!
Andrea Szabo . 2022-06-13
MORE AT Google
This was a nice place. It had a lovely vibe and the surroundings, with the other nice shops and cafes really added to it. The staff were friendly. The pepperoni pizza was nice, and I appreciated that they made this with vegan cheese. The drinks were very good too. They also accepted Tesco club card vouchers which was amazing too. I’d come back here.
John . 2022-05-28
MORE AT Google
We had a really nice dinner there this evening. The pizza and pasta were delicious. There were some small hiccups with the service, but it was minor and not enough to not suggest eating there. In other words, it was good and I’d recommend it.
aaronp102 . 2022-05-22
MORE AT TripAdvisor
I ordered the sea bass, I could immediately tell when I saw it that it wasn’t going to be very good. Took ages for the staff to get our bill. Cocktails are a good price
EmberJoi . 2022-05-07
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We booked a table of 2 earlier in the afternoon for 8pm on a Saturday with the manager who was covering from another Prezzo outlet she was excellent, soon as we sat down a wine was recommended and was very good , we both had...
Mike D . 2022-05-04
MORE AT TripAdvisor
Great experience at this Prezzo, walked in on the off chance they found us a table, the guy who served us Amer was helpful and friendly, and the pizza's we had was super accompanied with a lovely bottle of wine, would definitely recommend this place
Paul Nelson . 2022-04-24
MORE AT Google
Have visited a few Prezzo's around the country and always more than happy with the quality and choice of food - but what stands out at this branch in Kensington High Street has to be the staff and the service. Was a quick visit on...
sjftraveller . 2022-04-24
MORE AT TripAdvisor
Tucked away restaurant. Pleasantly surprised that the buy a gift voucher had a great varied set menu . Delicious risotto ! Really friendly & attentive service .
Dushinka D . 2022-04-24
MORE AT TripAdvisor
Midweek night out with friends - way too much wine with delicious pizza and calamari. Our waiter Ed made the evening even more fun!
SimesHK . 2022-04-19
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The worst Prezzo I've ever been to, starters (Iceland freezer food standard) finished and mains arriving in 2 seconds (not much better). Average to low quality food, service was poor, shame as it's a nice location.
Neil . 2022-04-12
MORE AT Google
Great cozy restaurant with super friendly staff and very delicious food. They have plant based menu which was quite tasy for a vegan person like my husband. We loved it!
Jana . 2022-04-09
MORE AT Google
Great food and service. Need to book in advance as small and gets busy. Staff very friendly. We will definitely visit here again if staying in the area.
Carlos D . 2022-04-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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