La Famiglia in Kensington and Chelsea

Absolutely love this place, not often there but when I am........

Nothing to do with an Italian restaurant, food purely adapted to English customers! Low level kitchen staff (the pastas were completely untied) …….I will definitely not go back! The menu is truly old style! Get updated, go to Italy to see new dishes or hire experienced Italian chefs!

I was quite surprised by the number of positive reviews, mostly from people who aren't Italian. Perhaps that's the strength of this restaurant—it has managed to attract a clientele and flavors that, however, have little to do with authentic Italian cuisine. In fact, it feels like a typical restaurant catering to English tastes: very beautiful on the inside, but you don't eat with your eyes. I ordered a pasta with stracchino, which was rubbery despite asking for it al dente. In general, the truffle pasta was drenched in truffle oil, far too oily to enjoy. That said, the atmosphere is lovely, and the place seems to attract an upscale crowd. Unfortunately, the food doesn’t match the ambiance.

I find it baffling how this place has so many positive reviews, mostly from non-Italians. It seems that the real secret to this restaurant’s success is its ability to cater to people who care more about the look of the place than the quality of the food. It’s the perfect spot for those who want a ‘nice’ atmosphere but have no understanding of authentic Italian flavors. The interior is undeniably beautiful, but let's be honest—you don't eat with your eyes. I had a pasta with stracchino that was embarrassingly rubbery, even though I specifically asked for it al dente. And don’t even get me started on the truffle pasta—it was swimming in truffle oil, so drenched that it was impossible to taste anything but grease. It’s clear this place is designed for British looking for an 'Italian' experience that’s far removed from the real thing. Sure, the ambiance is lovely, and the crowd may be upscale, but it’s all surface. The food is, frankly, an insult to anyone who actually knows Italian cuisine.

It's a bit pricey, but worth the money, celebrating a birthday, lots of tables filled, book a table, great staff and lots to choose from..

Thank you, you have the best cooks, everything was delicious!

It's pointless reviewing this place. It's the BEST. Marietta and Fabio are the classiest of hosts, GREAT staff, consistently excellent food, full of locals and ( despite that ) It's fun ..covered terrace if you don't mind loud, indoors if you do. Go there and help them increase their vast wealth ( held in lire).

A Chelsea gem - lovely family run Italian

Nice atmosphere, but very average service and poor food (pasta dry / cold, beef tough, sauces poorly seasoned and split) - a real disappointment.

Perhaps the best Italian restaurant in Chelsea.

Great atmosphere. Lovely garden. Amazing service.

This restaurant never fails to deliver!! It is undoubtedly one of the finest Italian restaurants in London.

GO, ok, the family is hard at work to make your visit memorable. Don't forget your best Italian " Grazie" and you won't be disappointed...

Friendly family run restaurant with great food and good service

Very poor service Very bad test I’ll never go back to this restaurant They have a bad manager

Wonderful place for the "scene" but the food isn't really up to much. Perfectly pleasant, and you'll have a good time, but for the money you could get better food at other places nearby.

Lady Diana's favorite Italian restaurant. It's worth going even if you spend a lot. Really excellent. Highly recommended

La Famiglia a once respect household name in the local area has declined so much that they have lost their identity. Parking aside the food which for locals and regulars we know has been in decline for years, however, we still go despite this, in whole, due to the friendly staff and family feel, however, this reviewer can say this is no longer the case. My parents have been going to this venue for over 40 years and I can say with conviction I witnessed the most disgusting and uncomfortable display by the waiting staff and their manager who single-handedly destroyed my mother’s 80th birthday with their rude, vile, and disgusting attitudes, if one weren’t rational, I’d have believed this was a set up and or a hidden camera show for comedic effect. The waiter who sadly miss heard the order resulted in us receiving the wrong food, proceed to talk down to my elderly parents and for context, there is quite a big age difference, proceeded to tell in the most condescending way possible that this was our order, not ask and or offer up an apology for his mistake, personally, I wanted to get up and punch him. The final straw while leaving was my mother trying to explain to the on-duty manager what happened and trying to give him constructive feedback, again, a further argumentative reply in the most patronising way possible which led to him arguing with 80-year-old women, which at this point I wanted to throw a chair at him. It’s very clear that the team at La Famiglia are ageist and I shudder to think how they treat their own parents let alone their grandparents. Please save yourself the time, the King’s Road offers amble restaurants with polite staff that will not argue with you and or ruin a milestone.

La Famiglia a once respect household name in the local area has declined so much that they have lost their identity. Parking aside the food which for locals and regulars we know has been in decline for years, however, we still go despite this, in whole, due to the friendly staff and family feel, however, this reviewer can say this is no longer the case. My parents have been going to this venue for over 40 years and I can say with conviction I witnessed the most disgusting and uncomfortable display by the waiting staff and their manager who single-handedly destroyed my mother’s 80th birthday with their rude, vile, and disgusting attitudes, if one weren’t rational, I’d have believed this was a set up and or a hidden camera show for comedic effect. The waiter who sadly miss heard the order which resulted in us receiving the wrong food, proceed to talk down to my elderly parents and for context, there is quite a big age difference, proceeded to tell in the most condescending way possible that this was our order, not ask and or offer up an apology for his mistake, personally, I wanted to get up and punch him. The final straw while leaving was my mother trying to explain to the on-duty manager what happened and trying to give him constructive feedback, again, a further argumentative reply in the most patronising way possible which led to him arguing with 80-year-old women, which at this point I wanted to throw a chair at him. It’s very clear that the team at La Famiglia are ageist and I shudder to think how they treat their own parents let alone their grandparents. Please save yourself the time, the King’s Road offers amble restaurants with polite staff that will not argue with you and or ruin a milestone.

Food and service are always on point! Fantastic, well done. It’s not the most beautiful venue but the service and food are perfect

I have been coming here for over 20 years and it is always good, one the best Italian restaurant in london particularly in the summer

I have been to this place many many times with my partner, the food is always really really really good, one of the best Italian places in London Hands Down, from service to food the all experience. ; last night it was different. Waitresses all very nice , but you could clearly see that they were overbooked and that reflected, on service, food , everything. The food came very late we had to ask 2/3 times for update, and when it arrived it was average at most , pasta was super dry, undercooked; at at the end the way they tried to give a discount for they poor service, was not appreciated!! the waitresses who were serving us would not receive the tips instead of offering a discount on food or something else , That had got nothing to do with the poor waitresses , they were all very nice and attentive. To me this was all poor management ,

One of the best places in London for Italian food, hands down !!!!, I have been eaten here many times with my partner. But last night, very average with service and food!, poor experience unfortunately. The waitresses were very nice, however they were overbooked, and that reflected on our experience like a snow ball. the food took so long to come we had to ask for 2/3 times, when it arrived, we were no longer hungry, that we took most of it takeway. ( 4 dishes ), from. what we ate, the pasta was undercooked and super dry!!!!!. And to top it up the experience, when they offered discount, they suggested to have the service charged removed from the bill, which means the waitresses that were serving us would not receive their tips instead of offering to discount on food or even offering us a drink for free, nothing, very very disappointed !!! Really poor quality of management, shame !

Started great but the cold main courses took over an hour despite several attempts to get them served . Then except two pasta dishes they where cold . It turned a celebration very sour . After 40 years of great food and service it’s over . They seemed to have no way to solve their issues and certainly they are not sorry . Maybe because my party was of mixed ethnicity .

Shocking service over an hour between starters and mains and never met people less sorry for serving cold food . Ruined a celebration . After 40 good years I would never return

Lovely food. Quite ££ but worth it

A new lease of life and energy. Garden in the summer is wonderful , food great and staff fun and attentive

Great late lunch outside in the courtyard food and service were excellent

This restaurant is absolutely amazing. The food? I had an orgasm eating it. The wine? Refreshing, perfectly fitting the taste of the delicious pasta. The desert? 10/10. If you’re in Zadar and wonder where to eat to have good food, good wine with good prices, go there. Also the staff was very very polite. One waitress complimented my girlfriends make up <3 love that! „la famiglia“ is definitely my favourite restaurant in Zadar!

Such a nice restaurant with a great atmosphere. The service was excellent - the staff were very attentive and made us feel welcome. The food was also great. The only thing I’d question would be that it might be a a little overpriced. Other than this, I have no complaints

The waiting staff are amazing and food is excellent

Quality Italian cuisine in the Kensington neighborhood. Food and service good

This Restaurant 10 years ago was one of our favourites. Sadly they have crammed hundreds of tables into a small area. It is now incredibly noisy with conversation impossible. Also the staff are so busy that they have no time to be charming and friendly. The food is also not good, our liver was grossly overcooked despite asking for it to be pink. We will not be returning.

Pure Italian joy.. highly recommended, reservation needed

I was there 1 month ago with my girlfriend, i felt embarrassed because one of the stuff guys the (manager) i think, Portuguese speaker, stared at my girfriend and didn't move his eyes for a second like he never saw a girl in his life. I felt felt very uncomfortable. Despite this the food was amazing, delicious as in my regione.

This place sucks balls!! Over priced! Over hyped! And no flavor. Do yourself a favor and stay away!

Amazing food, an authentic italian restaurant! The decor keeps its roots but is also classy!! The agnolotti al plin was fantastic! So small and delicate!

Italian restaurant with many years of experience. The food was very good. We ordered some starters and enjoyed each and every one of them. For the main course I ordered some spaghetti carbonara and they were very delicious, although a little weak.

Such a classic, family-favourite restaurant. Waiters are always extremely attentive and friendly, and create the joyous atmosphere within the restaurant. Lively and loud restaurant, making it feel like the place to be. The food, of course, is spectacular: ordered the pici al pomodoro (which was so fresh), the tuna (which was beautifully cooked), and seafood spaghetti (which was a perfect blend of seafood and tomato flavours), spinach and broccoli. Homemade cannoli were the perfect end to the meal. 11/10

Best italian in London. Carbonara 🤌🤌🤌

Excellent, but then it always has been.

Great local italian, shades the others in the area for us. Always a warm welcome, great service & delicious pasta. A locall favourite

Very friendly staff and great food.

Lovely restaurant with top food and top service. Couldn’t fault it at all. Will be back.

Good food, very friendly staff, nice setting, good night out. Worth the wait, price and coming here. Will come back.

Great restaurant with great service & lovely very tasty food.we were family of 3 & we all enjoyed & will come back soon.

I was very happy we have finally booked the table in La Famiglia. I wanted to order everything from the menu, so many beautiful dishes, couldn’t decide. We chose bruschetta and sliced raw tuna as antipasti and for mains we got carbonara and tuna steak. Starters were very good, nicely served, rich in flavour. Both mains were a big disappointment. Carbonara was very watery. Tuna steak was cold and raw and I asked for medium. I sent it back. My partner finished by the time it was brought back done better. We didn’t feel like having desserts. The wine was lovely though, staff friendly and attentive. However, you can definitely dine better for £150.

I took my partner to this restaurant for his birthday. It was possibly the worst experience we had ever had dining out. The food was appalling and our waiter was arrogant and surly. We were so disappointed and swore that we will never eat in this restaurant again.

Unfortunately on this occasion I was really disappointed with the service, it was inattentive and at times rude. Food was mediocre having been previously blown away on multiple occasions years ago. A genuine shame.

Horrible customer service!!! Disgustingly rude!

Had such a fantastic night - food was incredible, service flawless and such a good vibe. Really good gluten free options and the servers really understood about intolerances. Can't wait to go back - massively recommend!

We love this venue and all my friends enjoyed. Nice garden with plenty of sun 🌞.

Maybe Tuscan food just isn’t for me but the supposedly house speciality brick cooked chicken lacked any kind of flavour and for the price, only serving it with two tomatoes seemed farcical. The starter was nothing more than two lumps of cold cheese and neither of these courses could be saved by a nice enough lemon sorbet. Ultimately the atmosphere of this restaurant is its saving grace a genuinely authentic Tuscan ambience and I imagine on a sunny day the retractable roof improves this further. Unfortunately this was let down further by inattentive service despite the hoards of staff and the mains taking around an hour 20 to arrive! A place with lots of potential and a pure Tuscan experience but not one I could recommend given the ludicrous prices and service speed

Be sure to check their hygien rating before deciding to eat in this cave. 2 out of 5 currently. The food was unbelievably bad. I’d say they wouldn’t be able to make it worse even if they tried. 🤢

Lovely eatery, really enjoyed eating there, it was like being somewhere in Italy! Lovely staff, good food although price is on the high side! A good experience nonetheless !

Good to dine with friends and family. Authentic Tuscany cuisine, nice ambience, good service, kids friendly (they have high chair, kids menu and tiny cutlery) Highly recommend this hidden gem place to everyone!

Best Italian in Chelsea! It’s my favorite place for cozy, authentic Italian. I absolutely love the food! Grazie Mille and can’t wait to come back soon!

It was our 3rd year wedding anniversary and we love coming to La Famiglia. Great food and service.

I was nervous that this place wouldn’t live up to its reputation but it more than exceeded it. Love, love, love. Very sweet restaurant, great atmosphere on a Saturday night. The most lovely servers and excellent service - though I would have appreciated more advice with dish recommendations. I had the clam pasta with gluten free spaghetti - thought it was okay but nothing special. However, the other two really enjoyed their dishes. Good wine selection. Will definitely be back!

La Famiglia is a classic and trusted family restaurant which we have been coming to for years to celebrate family birthdays. I would highly recommend is for ambiance, delicious food and the highest quality service.

We went for lunch at the weekend. The starters and main courses were very good. The desserts were poor, we would not order them again. The back area was very noisy as it filled up. Initially the service was good, however once the restaurant became busier the service level dropped considerably. The dessert plates had not been cleared when the bill arrived and they had the cheek to add 15%! service charge. If I'd been with just my wife I would have told them to take it off.

Very friendly atmosphere, nice garden terrace and.... fantastic food! Do not miss this place ..!

Great place for casual Italian food! Love the food and atmosphere! Great service

I just love this restaurant. When I was asked "where you want to go for your birthday?" - La famiglia. Service is spot on, and food is delicious.

Great place, great food, great service. I read the reviews before coming and loved the 1-star reviews, which were so petty that I thought it must be a good place and I wasn't disappointed! It is a busy place, so don't expect waiters will spend time talking to you about politics, mental health or family issues, but they were attentive enough and showed up when we need them. Food was just delicious. Bistecca alla fiorentina was a highlight for us, which, as expected, drove the bill up, but wild mushrooms in risotto and with pasta were great too. Prices are in line with other good and popular venues in London, so prepare for that. Tip: dessert cakes are massive - better to share.

Simply fantastic. Out favorite Italian restaurant in London. We come here a few times a year when we are in London.

Disappointing birthday dinner as a table of 8. Starters took 1 hour, one of the mains wasn’t served with the rest of the table and when served was sent back as the meat was so rare. Service was so slow and rude. That was the worse part about the evening. Massively disappointed for a celebration meal costing nearly £110pp.

Disappointed and Uncomfortable Experience at la famiglia, Chelsea. La Famiglia used to be one of our fave restaurants. However, my recent experience left me feeling disappointed and uncomfortable. The decline in both food quality and customer service was apparent, and my attempts to address my concerns via email were met with silence. The food was not as good as I had expected( food poison that night) The dishes lacked the same level of flavour that drew me to the restaurant in the first place. It was disheartening to see that the once exceptional food had taken a noticeable decline in quality. Additionally, I reached out tothrough email to express my concerns, but unfortunately, I never received a reply. The lack of response left me feeling unheard and unimportant as a customer. Prompt and courteous communication is essential in maintaining a positive relationship with customers, and the lack of acknowledgment was deeply disappointing. I used to recommend la famiglia to friends and family, but I can no longer do so with confidence. The decline in both the food quality and the responsiveness to customer concerns has made me reconsider my loyalty to the restaurant. It is truly disheartening to witness a once beloved establishment lose its charm. Also, at the beginning we experienced an uncomfortable situation with the waitstaff that left me feeling very upset . The repeated mention of prices.. showed us a lack of professionalism and respect, 3 of the waiters seemed overly focused on discussing the prices rather than making us feel welcome. We will never be back.

Took an Italian friend here for their Birthday and despite the mixed reviews I really can’t fault the place. It was everything I had hoped for. Attentive service but not over bearing, a great menu selection including plenty of options for my vegetarian friend. Reasonable waiting times, and the food was quality and delicious! Not somewhere I could afford regularly but for a special treat it was absolutely worth it.

Amazing place for a cozy dinner !!! One of the best Italians restaurants I have ever been to !!!

The manager top class Had a great dinner with family yesterday. Had a small incident with the heater. The way the manager handled it is pure class. Overall very cosy, good service and good food. Thank you

Loved everything about our lunch at La Famiglia. Waitors were super nice and attentive, food came quickly and lots of choices in the menu. The two pastas we ordered (wild boar ragu and the seafood pasta, specially this last one) had a lot of flavour and very tasty!! Will come back to try different dishes.

Can't fault it, for food, service or atmosphere. Veal was excellent

Best italian restaurant in London

Very noisy and my food was costly and poor

Comical how bad this place is for what you pay 😂😂…. £9 a pint! The meal cost £132 each for a starter, a main and 3 beers. Food is beyond average for that price tag..,Worst of all the food took 1hr 30 mins to arrive (mains) and then they had the cheek to ask us to leave because another table was arriving. The place must be a money making machine. So invest in them, sure. But don’t go there for lunch.

Great food, atmosphere and service

Fantastisk hyggelig sted med topp service av voksne italiensk kelnere som skaper en helt unik stemning. Trangt, små bord med hvite duker og mat som er veldig god og rustikk. Stort vinkart med mye godt.

Classic Italian joint w old school feel, food and service. You won't find foamy or nitro food but you will find favorites.

Darren is a star!! Made sure my friend made it home in one piece

Check your bill. Charged incorrectly for 2 bottles instead of 2 glasses of wine. Had to debate with the service staff for several minutes until they eventually accepted. Apology given begrudgingly. Consequently missed an Uber which I also had to pay for. Frankly disappointing since the food is quite good.

I have ordered the pasta with pesto and my partner the risotto with deer gravy. The pasta was hard, almost un-eatable, and the gravy from the risotto was not tasty at all. From a restaurant with an Italian background, we were expecting much more.

Amazing family-run Italian restaurant, super fresh seafood and pasta, great vibe, top notch service.

Favourite restaurant in Chelsea

Leckeres Essen, freundliche Bedienung

The best of Italian restaurants. Would not choose any other Italian cuisine in London other than this amazing family owned establishment. Amazing service with a smile and incredible cuisine

Wonderful restaurant. Tasty food, amazing service, warm atmosphere. We had baby in pram and all staff were very helpful. Will be coming again!

Friendly old-school Italian restaurant with a beautiful garden dining area at the back. The menu is of traditional Italian dishes very well executed, the wine list included many decent bottles that won’t break the bank, and some that might. I’ll be back next time I’m in the area

Bread on table looked like it had been left by previous customers. Five bites of tiny little pieces. Camparie and soda served with out the soda so had to ask for more and still the bottle was taken away. Constantly hovering waiter who grabbed everything. The worst thing was the noise. We left with out desert as we couldn't stand it anymore. Do not sit in the main room as you can't hear your self think. Sit in the back. Not the place for a quiet evening. Giving 2 * because of the noise as the food was good

Great authentic Italian food Service is outstanding

Nice little Italian restaurant. Food is good

Wonderful meal each time we visit. Service excellent and great ambiance. Highly recommend.

Lovely night as always. Pastas were fire and vibes immaculate

Atmosphere, ambience, service and especially the food was excellent. There is a warmness about this place that appeals to all demographics. From a date night to a family dinner to a business meeting its just a perfect place in an unassuming street where the only thing you have to worry about is your company and your conversation. Everything else is taken care of. Loved it!!

Fantastic restaurant, amazing food, will definitely be returning soon

Great place to eat top class food

Delicious food and friendly environment . Enjoyed the tiramisu 🥰

A lovely restaurant with great service.

A very pleasant Italian restaurant , located conveniently in a perfect peaceful location off Kings Road , food is great , in fact real genuine authentic Italian , like home made stuff . Perfect , the menu is great and the staff and the service is more than I expected , friendly and so accommodating . I certainly recommend it . 👏👏👍👍

Wonderful restaurant..and very kind staff..and not over expensive