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4.2

Based on 2.593 opinions finded in 6 websites

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Nº 140 in 339 in Worcester

Nº 4 of 7 Italian in Worcester

CUSTOMERS TALK ABOUT DISHES WITH..cookedchocolatemustrisottomozzarellabeautifulpuddingpastatomatocalzonesaladpaycheesechickenpizzagarlicoldprawn

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Food was well below average , lnfact inedible, however atmosphere and service by Billy in Worcester was second to none. Thanks Billy, a credit to the company despite awful food.

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Sarah Larkins . 2024-12-14

MORE AT Google

The pizza was very disappointing. There was no tomatoes sauce on my margarita. This is the most simple of pizza's you could ask for. My sons cappuccino expresso had chocolate in top that looked as if it had been thrown on from the other side of the kitchen. Shame it was our first visit... and our last.

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Sara Lewis . 2024-12-02

MORE AT Google

Been here tonight with a big group, service has been excellent and food was superb! Thanks guys👏👍

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Pellegrino Acinelli . 2024-11-27

MORE AT Google

Food is great, staff members are polite and friendly.

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Mariana Santos . 2024-11-26

MORE AT Google

My wife and I dined at Zizzi yesterday to celebrate our wedding anniversary. Unfortunately, my wife's meal was both unappetizing in appearance and flavourless. Given our long history of positive experiences at Zizzi, we were quite disappointed. When we expressed our concerns to the staff, their response was underwhelming, limited to a simple apology. Sadly, this experience has dampened our enthusiasm for future visits to Zizzi.

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MARK GRIFFITHS . 2024-11-26

MORE AT Google

The whole experience was fantastic. Due to being unable to find a parking space, we arrived a little late. This was not a problem as everyone was arriving a little late. My son and I had a sharing platter. Superb value for money. The food was really good and the four of us thoroughly enjoyed our evening. I even had a sweet...most unusual for me. I am so pleased that I am able to give this glowing report after the bad experience I had many years ago. That is now long forgotten. Oh, btw, we are having our work's Christmas meal with you.

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Janine Middleton . 2024-11-24

MORE AT Google

my favourite zizzi to visit with the friendliest and most hard working staff and always great food & drinks

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lily . 2024-11-24

MORE AT Google

Absolutely lovely service and the food was great.

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Varsha Rahul Nair . 2024-11-24

MORE AT Google

In the past we've be disappointed by the service here and this was many years ago. Visited today and was really happy. Everything was lovely, staff were great and place was clean. The only slight niggle was that one of wanted a decaf English breakfast tea but you don't have any.

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Chris . 2024-11-17

MORE AT Google

Great atmosphere,very busy evening but I received my order very quickly and it was the best pasta I ever had. Many thanks to Pasta Chef Dawid . Dawid made our night very special. Thank you

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Anna Zawistowska . 2024-11-16

MORE AT Google

Haven't been here for some time, bit disappointed last time when it was very busy. Much better now - well-designed dishes, great tastes, spot-on service and good atmosphere.

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Steve Kennewell . 2024-11-15

MORE AT Google

Grace our waitress was amazing so lovely. Asked about the rest of our evening and Probably the best waitress to serve for a very long time.

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Joanne Hankins . 2024-11-15

MORE AT Google

Slow, got my order wrong, food was nice

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Elizabeth Sherburn . 2024-11-11

MORE AT Google

Great food... lovely atmosphere Drinks are far too expensive, though

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gibbo1971lfc . 2024-11-10

MORE AT Google

The staff were very helpful and polite and the service was very quick and it was an enjoyable time.

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Kate Juliet . 2024-11-04

MORE AT Google

Used to love Zizzi’s but feel like it’s definitely gone down hill. Everything is so oily. We had a sharing board to start, and it seemed like the courgette and arancini were put straight into the little pots after coming out of the fryer, instead of allowing the oil to drip away, meaning they were just sat in oil, which wasn’t very appetising. The main I had was also extremely oily, the chicken was sat in a little pool of oil, and so was the kale and green beans which had been overcooked and were chewy. The potato’s I had also looked as though they had been deep fried, but not cooked well as the middle of the potato’s were hard. The pasta dish was nice enough, but definitely not worth the price charged. We also found the open kitchen odd for this type of restaurant. Sitting next to the kitchen is loud, with constant banging and the chefs shouting service very loudly every few minutes. It also doesn’t feel appropriate when the manager is telling the chefs off in front of customers, it’s embarrassing for them, and awkward for customers. Food being sent back and then being inspected by managers for customers to see was bizarre. And then openly saying, well she said it’s still frozen and it’s not, accompanied by eye rolling was unprofessional. I hope the customer who returned the food didn’t see or hear this, because if it was me it would have made me feel extremely uncomfortable. Food hygiene by the waiting staff was questionable. There was a guy who seemed to have a bit of cough, who without washing his hands placed someone’s leftover pizza into a box and then gave it back to them, he was also seen leaning over the food whilst it was waiting to go out. All in all the food is below average for the price, it is also a cashless restaurant. I think they really need to up their game considering the amount of other restaurants in this area. I wish we had eaten elsewhere and I can’t see us returning anytime soon.

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Megan S . 2024-11-03

MORE AT TripAdvisor

Small portion of food (bolognese-had more onions and tomato bits then meat). Gluten free pasta was dry and was not very hot when served. Had to wait long time for the waiters. No on the house snack was brought to our table. Wine was served warm.

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Edina Cseterki . 2024-11-03

MORE AT Google

The main course was lovely but the starters were cold in the middle when they should have been hot, this is not the first time this has happened when we have eaten there.

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Philip Cale . 2024-11-01

MORE AT Google

Great staff great pizza’s and for my wife who is a coeliac she absolutely loves coming to Zizzi for their GF pizzas!! It’s a real treat knowing she’ll be free from bad reactions. I had the sticky pig and really enjoyed for the first time. Highly recommend

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Karl Corley . 2024-10-30

MORE AT Google

Food is fantastic I had salmon Rissoto and was very nice it gets busy on weekends so booking is recommended service is fast and servers are very polite and worth every penny 100% recommend

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Daniel Turner . 2024-10-24

MORE AT Google

Good food. Good atmosphere. Friendly welcome.

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Elizabeth Izod . 2024-10-24

MORE AT Google

The staff made us feel very welcome. The atmosphere was friendly and cosy. The food was delicious. Getting one meal free as my birthday treat was a great bonus. Bringing a salad without dressing for my friend but supplying balsamic vinegar as an alternative dressing was very helpful.

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smp110 . 2024-10-23

MORE AT TripAdvisor

Food good but venue was freezing cold with air con on despite being a cold day. Had to keep jumper and coat on.

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Greg Watts . 2024-10-21

MORE AT Google

The food was lovely however service was shocking, we were stood waiting to be seated for 8 minutes with 5 members of staff saying two seconds. Finally seated weren’t served for over 15 minutes and then once finished main course nobody came over to clear our food for 20 minutes. staff service was very slow and didn’t seem to know what was going on, finally someone came to clear the table and ask if we’d like pudding in which we responded yes please she walked away to clear the plates and didn’t come back for 17 minutes. Other tables were being seen to and cleared before we even ordered a pudding. Z

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Chelsea Roberts . 2024-10-13

MORE AT Google

What a truly wonderful experience! The food was amazing as always, fresh, Hot and ample portion sizes. We just had water at the table, and that was refilled throughout the meal. We had the summer set menu, and it is just incredible value for money! 3 courses for only £26, and the variety available is just great, you definitely feel very full by the end! The absolute shining star of our visit was definitely Grace! She was our server, and she just brightened up the visit so much, she was happy, friendly, and also so willing to do anything to help. A true asset to the team! We had: Chicken Spiedini, Wild Garlic and Cheese Bombe, Rolled Pork Belly, Beef Ragu, Crispy Prosciutto Carbonara, Gelato, Honeycomb Cheesecake, Baked Lemon and Blueberry Cheesecake. All 5 stars!

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Kel E-J . 2024-10-09

MORE AT Google

Ate here in mid September and the food and service were fantastic! Only small gripe is that they only serve bottled beer and it was warm.

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jph 727 . 2024-10-07

MORE AT Google

Went to Zizzi’s for lunch, everything was great. Delicious food and friendly service!

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Jodie Brookes-Kavanagh . 2024-09-29

MORE AT Google

Went here to celebrate my wife's graduation and the food with amazing, service was brilliant.

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D Ds Creative collection . 2024-09-28

MORE AT Google

Visited on a busy Saturday lunch time and was surprised to get a table for 5. Let by James who was friendly and welcoming. Waitress was good and friendly and came back with our drinks quickly. Ordered our food which came out so quickly - it was hot, delicious and good portion size. Very good good visit.

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Ian Gaskell . 2024-09-28

MORE AT Google

One of the staff members was obviously short of child care so had their daughter sat in the restaurant by her self playing games on a tablet which so loud and obnoxious noises it ruined our meal as we couldn’t talk !

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Eifion Lamerton . 2024-09-28

MORE AT Google

Visited at 4pm on a Saturday. Pre-booked. Service was ok although a few people had to wait a while 'to be seated' on what was not a particularly busy session. Food is a little tired from lying around a while. Needs a bit of zizzing up in our opinion.

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SisterBluebird . 2024-09-23

MORE AT TripAdvisor

Nice place. Good price for the quality and amount of food. Friendly staff and in a nice area.

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M . 2024-09-13

MORE AT Google

I like the restaurant, I just increasingly think it’s a bit of a con that you can never combine discounts, so I can’t use my free starter if anyone has a set menu etc or Tesco. This is putting me off going anymore . A perk should be able to be used in addition otherwise it’s not a perk at all.

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Sonia Windsor . 2024-09-10

MORE AT Google

We had a lovely evening meal courteous staff and would recommend it to anyone who is thinking of going for a meal out even though it was busy not long waiting between courses and we chose the three courses for 26.95

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Arthur L . 2024-09-08

MORE AT TripAdvisor

We love Zizzi, food and service is always great.

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kim payton . 2024-09-05

MORE AT Google

Super staff and food, but the stairs and stair carpet up to the WCs look like a dangerous trip hazard.

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Joy Ardy . 2024-09-04

MORE AT Google

The restaurant needs a complete refurbishment, the paint was chipped all over the place, the carpet up the stairs was thread bear and what was there is so sticky and parts of it was stapled together and the wall paper in the ladies toilet was peeling off. The service was very slow and the food was ok.

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Global01106707778 . 2024-08-29

MORE AT TripAdvisor

Unfortunately the first thing you notice is the walls and carpet. The paint has been chipped all over the place and the wallpaper in the toilets is hanging off. The carpet on the stairs is stapled together in places. It gives a really bad first impression. The food is good although the menu did have quite a few dishes that were spicy and the ones that we ordered that weren’t were a little bit on the peppery side. The staff were very slow. We had to ask for a children’s menu. 5 of the 6 meals came but then we had to wait a bit (not too long but enough of wait to wonder if they had been forgotten about). Then once the main meal was cleared away no one offered us the dessert menu so we had to ask for that. So overall a bit of work needs doing to all.

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weeding fairy . 2024-08-29

MORE AT TripAdvisor

Food was excellent and the set menu was great value. All staff were working really hard but kitchen seemed under staffed so there was a wait for food. However, our waitress, Katie, was amazing and attentive which we appreciated. Overall good atmosphere and a great spot for dinner.

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Sophie . 2024-08-28

MORE AT Google

Our waitress was very friendly and helpful, information on dietary requirements was provided straightaway and the food was lovely.

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Rosemary820 . 2024-08-25

MORE AT TripAdvisor

Always a good place to have a meal. Staff are very friendly, the service is quick and efficient, and the food very nice. Visited on a Friday night, so very busy bt with same usual good level of service.

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NigelandDot . 2024-08-25

MORE AT TripAdvisor

This visit to Zizzi’s in Worcester was slightly different from previous ones. One of the starters was a bit overcooked—edible and served quickly, but definitely overdone. For the other starter, we weren’t asked about the flavour; it was partly our oversight for not specifying, but it would have been nice to be asked. The main courses also fell short of expectations and were lacking in toppings. Additionally, the drink we ordered when the mains arrived never got delivered. Fortunately, we used Tesco vouchers to help ease our disappointment. The staff were friendly, and while I would consider returning, I’m hesitant to pay full price.

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Vicky Jackson-Tait . 2024-08-20

MORE AT Google

Food now tastes like it’s all from the freezer and the staff were rude, telling us to wait 45 minutes to sit down even though we had booked online. Will not be returning.

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Jack Bonzo . 2024-08-19

MORE AT Google

A really great meal in pleasant surroundings, with good service.

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Anthony Henn . 2024-08-16

MORE AT Google

Great meal today at Zizzi. Both pizzas were Cooked superbly and the service by everyone was really nice, a special mention for Rae whom made sure everything was fine during our meal and it was. A real nice experience and at a reasonable price. Thank you to Rae and everyone at Zizzi

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Dennis Llewelltn . 2024-08-13

MORE AT Google

Had a very rude male waiter who refused to allow separate bills at the table... Who then proceeded to get very awkward and sent a different waitress to deal with the food service. My friend then felt so upset with the way she was spoken to. Lost her appetite and then didn't eat. Food was average and the chips are fries. Not chips. All this happened after they tried to seat us in a dungeon style area of a beautiful sunny day.

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Jennie Moseley . 2024-08-12

MORE AT Google

Iga is a lovely server and I would definitely come again

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Mya Chadwick . 2024-08-11

MORE AT Google

New additions to menu, mac and cheese and loaded fries were lovely. Everything down to my daughters children's meal was good quality and really tasty. Will definitely be back!

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Laura Pinion . 2024-08-10

MORE AT Google

The food (vegan lasagne) was great, as was the service by Rhia.

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James Craig . 2024-08-09

MORE AT Google

Been here plenty of times and it’s always a good experience. Food is always great and the service from our waitress Rhia was amazing!

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Nathan Kassy . 2024-08-08

MORE AT Google

Edited for our recent visit on 3/8/24 , which was a hell of a lot better than previous visits....... Rae our server this time was fantastic, very friendly and efficient. Drinks and food came out quickly and very tasty. Rae made this visit much more of a pleasureable dining experience than past visits which had put us off returning for ages. Only card payments received, but part paid in Tesco coupons. Hoping we get the same good service on future visits...... Booked a table , shown to it when we arrived , given menus and that's as far as we got. Waited and waited for our drinks and food order to be taken , but completely ignored for 20 minutes so walked out and dined elsewhere. Used this restaurant many times in the past , but as the time before was also very slow service doubt we will be using much again.

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Julie Pearce . 2024-08-04

MORE AT Google

Lovely friendly staff Great food fresh and yummy Drinks were so refreshing

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Kirsty Asad . 2024-07-23

MORE AT Google

Like ASK (owned by same company in fact), but a bit more informal and a bit more simple menu, but I prefer it!

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Andy Brown . 2024-07-22

MORE AT Google

Been here multiple times and always had a great experience here at Zizzi Worcester. Good food and service, even on weekends the food comes out very promptly. Would definitely recommend.

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Sam C . 2024-07-21

MORE AT Google

Delicious food and fantastic service 👌

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Aly Attya . 2024-07-21

MORE AT Google

Good food and good times were had by all.

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Simon L . 2024-07-20

MORE AT Google

Delicious food and drink, friendly attentive waitress

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Geraldine Halama . 2024-07-18

MORE AT Google

Amazing service and great food. Thanks

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Tom Skeffington . 2024-07-18

MORE AT Google

By the Grace of God! Great food and service, thanks Grace.

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James . 2024-07-18

MORE AT Google

Sadly the advertised salmon dish was unavailable. But plan B was the king prawns tagliatelle and that was most excellent!

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Serge . 2024-07-17

MORE AT Google

I ordered a pizza called "Sticky Pig". Think pulled pork, very crisp bacon and other goodies, with a bite. Delicious. In effect, two pizzas in one. Arrive hungry or ask for a takeaway box for the leftovers. The service was efficient and friendly, too.

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Alan Duggan . 2024-07-06

MORE AT Google

Amazing food, amazing staff, the only thing that lets it down is that there is a vase of wheat on the table. Being coeliac and having proper pizza is incredible but you still run the risk of cross contamination from the decoration

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Tracy Taylor . 2024-07-04

MORE AT Google

Food was great, service was excellent. Friendly staffs. Staff Michal was really helpful to give us the best advice how to use the vouchers! Will definitely visit again.

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Blaire Maertens . 2024-07-03

MORE AT Google

The food was poor quality for the price. Pizzas very basic and pasta cold. Mock tails were tasteless which my kids were very disappointed about. We also told the waitress when we arrived that it was my daughters birthday in the hope that like other restaurants this may be recognised with a sparkler in her pudding or something nice but nothing. Staff could be friendlier and more helpful. All in all very dissappointing especially as it was my daughters birthday. We will stick with Ask Italian next time as we’ve always had a good experience there.

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Katherine Smith . 2024-07-02

MORE AT Google

We had a surprise party upstairs for over 20 guests and it was perfect! Molly and Jake were so helpful during the organisation and all staff went above and beyond on the night to ensure we had a fantastic time. Thank you, thank you, thank you!

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Sarah Hayes . 2024-07-02

MORE AT Google

Fantastic food , there was two in our party one of which was in a mobility scooter food was delicious and the staff were great. Easy access via a lift. Will be dining there again for sure

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OP Price . 2024-07-02

MORE AT Google

A very good meal with even better service from Seb and Josh. Attentive but not over bearing and a lovely manner.

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James Phipps . 2024-06-30

MORE AT Google

Seb was great! Really attentive

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Marina Barsotti . 2024-06-30

MORE AT Google

All the items I had were lovely. The only thing was the gooey cookie was so undercooked that it was not edible

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Leanne . 2024-06-30

MORE AT Just Eat

Seb was friendly and the service was fast and helpful. We had a lovely time.

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Kitty Jenkinson . 2024-06-30

MORE AT Google

Had a few sharing plates and starters which were really lovely, service was great and was an overall enjoyable experience!!

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Abbie Evans . 2024-06-29

MORE AT Google

Fantastic food and even better service. I love Italian food and zizzis do it right, every time. The chefs are artists in the kitchen and really make the best food with amazing presentation. We were served mostly by Jake, I think he is one of the managers, he was incredibly attentive, bubbly and overall a really nice person, we were made to feel so welcome. Thank you Zizzi Worcester team.

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YaBoyRy . 2024-06-29

MORE AT TripAdvisor

Well done! Easy to park, great service and good menu with delicious food!

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Chris Farnath . 2024-06-28

MORE AT Google

Codie was very good and helped us all evening

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Ann Watson . 2024-06-28

MORE AT Google

Fast friendly and efficient service, food was very good. Would definitely recommend to family and friends.

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Pat Griffin . 2024-06-28

MORE AT Google

Very pleasant and efficient, great job done. Attentive and great attention to detail

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Alison Dixon . 2024-06-28

MORE AT Google

Kodie was lovely. Very attentive and polite.

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Helen Buck . 2024-06-28

MORE AT Google

beth and becca, our servers for the night, was super attentive and made sure we were all welcome! thank you for a lovely night :)

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Rachel Hanson . 2024-06-28

MORE AT Google

Great service and great food Kodie was kind

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William Apps . 2024-06-28

MORE AT Google

Had a great meal at zizzi worcester. Kodi and the team made us all feel so welcome, the food was incredible, as usual, and waited on hand and foot. We can’t wait to see you all again! Adam. X

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adam raggatt . 2024-06-28

MORE AT Google

Excellent food and service, but please get a new stair carpet!!!!

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Alan Everard . 2024-06-27

MORE AT Google

Excellent food and service. They also take Tesco vouchers which is a big plus. Seating is a bit cramped. Decor is done sread is looking tired. Nevertheless, a 5 star experience.

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Peter Coggins . 2024-06-26

MORE AT Google

all the servers were really friendly and inviting, food was amazing and very fast service. molly, becca and mike were quick to help

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sebb . 2024-06-25

MORE AT Google

very lovely meal. Nice servers. Over all great

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Katie styles . 2024-06-25

MORE AT Google

We’ve been coming here for about 3 years and never disappointed. The staff are friendly and helpful.

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48Gloria1975 . 2024-06-24

MORE AT TripAdvisor

becca was amazing as per usual, thank you for serving me and my friend today :)

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rae . 2024-06-23

MORE AT Google

Becca was lovely, fantastic food and fantastic service, thank you :)

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Erin Tolley . 2024-06-23

MORE AT Google

Food was very good, all cooked to order fresh, service was excellent also, will definitely be returning

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Stu . 2024-06-22

MORE AT Google

- mains arrived before starter finished. - waiting staff awkward and unhelpful, with no customer service skill. - expensive for mediocre food. - online ordering does not work at the restaurant. - seated in a dark area with such excessive AC that the food went cold quickly . - main meals mixed up by waitress (2 types of carbonara) which resulted in one dish starting to be eaten. - card payment mechanism presumes a tip, which then I couldn’t seem to get past on the card machine, so just ended up tipping. Very annoying as I didn’t want to tip. Have been to this restaurant multiple times and if you are looking for a consistent and good meal, where you are treated nicely, I suggest you pick somewhere else.

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Coracaney78 . 2024-06-22

MORE AT TripAdvisor

Some of the food was lovely. Rice had no flavour and some portions were small

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Dawn Hetherington . 2024-06-22

MORE AT Google

Two micro meals brought in a homeless box that wouldn't fill up a child of 10. For £25 with discount. Garlic bread was nice just in all disappointed. still hungry. Wrip of in price for what you get. Won't be ordering again.

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Matthew . 2024-06-21

MORE AT Just Eat

Stunning food, friendly service. Definitely will be back!

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Phil Boyd . 2024-06-19

MORE AT Google

Greeted by an excellent charismatic young man, who tended to all needs, I believe his name was Josh, the food was astonishing, with beautiful flavours, the atmosphere was wonderful as well, again hats of to Josh for making me and my friend feel very welcome.

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Mohammed Yusaf . 2024-06-18

MORE AT Google

Great food and service , recommend!

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Marlena Jozwiak . 2024-06-16

MORE AT Google

Very welcoming host, excellent food and ambiance and good value for money.

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Keith Bailey . 2024-06-15

MORE AT Google

First time visiting for myself and boyfriend, food was amazing, nice and hot, wonderful and fast service, served by Rae who was very welcoming and attentive. Very happy with the overall experience, would come again and would recommend to friends and family

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Kimberley Kimbo Kings . 2024-06-14

MORE AT Google

Wonderful food with wonderful service, the manager on duty Molly served us with a smile and made our time at the restaurant great , we will definitely come again

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Tom Forrester . 2024-06-12

MORE AT Google

Had to wait ages for food, then ages for the bill but when they brought the bill over they left us for 20 minutes before coming over with the machine to pay (we’re still waiting for them to come over with the machine)

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connie mcgrath . 2024-06-11

MORE AT Google

Zizzi, as ever a great place to eat. Whether for a quiet lunch or a family get together it's always good.

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Darius Jackson . 2024-06-11

MORE AT Google

Had booked a table to celebrate my birthday with three other friends. Our drinks order was taken by a friendly member of the staff. Then our food order was taken. The food arrived promptly. My three friends enjoyed their food but unfortunately halfway through my food I found a hair. It does put you off. I was offered a replacement (as explained - my meal would be free of charge because of the hair!) but I chose to have a smaller meal of a starter instead as everyone else had already finished eating. The plates were then cleared away and we then waited for someone to see if we wanted coffee. No staff came so we decided to get the bill and get coffee elsewhere. This is the second time I’ve been disappointed. The last but one time I ate here, my vegetables were cold and the meal had to be redone.i guess I’m just unlucky. Today I was celebrating my birthday but it didn’t feel particularly special.

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Susan S . 2024-06-08

MORE AT TripAdvisor

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