Zizzi - Worcester in Worcester

Excellent food and friendly service from all members of staff.

Billy was very friendly and the food was delicious!!

A beautiful restaurant in a fantastic location of Worcester. Lovely decor, spacious seating and all the staff were lovely and very helpful. The waitress was Grace who did everything to make the visit wonderful. The food arrived in good time and really was perfect. Not often I have desert, but the salted caramel cheesecake was excellent. I would highly recommend dining here.

Amazing and friendly service from Grace. Food was amazing. It was my first time at Zizzi's and I will definitely be returning.

We brought freinds in for dinner on a busy Saturday night. We were seated quickly and allergen checked before being offered drinks. Our server was Rae (who was amazing), what a fantastic experience we had, food was hot, well presented and had great flavour . Rae was attentive without being in our space, gave some brilliant insite to what the dishes were like and made recommendations based on our preferences. As we were eating our starters we were informed that later on there would be a table of 10 coming in alongside where we were seated. This was not going to be for at least another hour, but Rae wanted us to know in advance, so it was not a shock to us later, I felt this was a nice touch. We all had a brilliant evening and most of that was due to the attentiveness of Rae. If there were ten stars for service Rae would have gotten all ten.

Food was absolutely delicious and Jamie was a fabulous and friendly server. We had a brilliant time.

Great food and friendly service. We were a party of 30+ and it was all seamless. Thank you!

Billie was amazing - we were a big group and service was impeccable.

Billie was very good and provided great service to our large group 😊

Come on who doesn't like Italian food.

There’s nothing worse than going back to a restaurant you once loved, only to find it has completely lost its way. That’s exactly what happened to me recently. What used to be a go-to spot for great food and service turned into a frustrating and underwhelming experience. From the start, things felt off. The menu looked the same, but when our starter arrived, something was missing—a key component, no less. And did anyone bother to tell us? Of course not. No explanation, no apology, just a plate that was clearly incomplete. When we asked, the staff casually mentioned that they had run out. No offer of an alternative, no adjustment to the dish—just a take-it-or-leave-it attitude. And then, the final insult: a 12% service charge automatically tacked onto the bill. Are we in America now? Since when did restaurants here start assuming they’ve earned a tip before even delivering decent service? It’s one thing when service is exceptional, but when staff can’t even be bothered to communicate something as basic as missing ingredients, it feels like a joke. What used to be a reliable, enjoyable dining experience has turned into yet another place that’s given up on quality and customer care. Safe to say, I won’t be rushing back.

The truth is, for all those people who visit England, this place to eat with family, friends, I recommend it 100% Everything is great

Had a party of 12 booked for tonight, really good food, great offers on and amazing service. Waitress went above and beyond for us. ⭐️ ⭐️⭐️⭐️⭐️ see you again soon 😊

Billie and the team were amazing at Zizzi Worcester. 5 star. Will definitely be back very soon.

Great service but accommodating staff who were polite, attentive and made my children laugh!

Our server, Rae, was absolutely brilliant! They were so attentive, bubbly and kind. Really made our night! The food was perfect, and the restaurant was busy but service was fast. A great meal out!

Rae was an angel from start to finish. Professional but fun at the same time. Slay.

Our waitress Rae was amazing! She looked after us really well even though it was a busy Saturday night service. The food was lovely and the atmosphere was great. 😊

Very yummy food but didn't like how we was charged £2 for mayonnaise on our bill.

Jamie is the best!!! Lovely atmosphere

Jamie was fab 😊 lovely place, great food!

Jamie was great and is so friendly.

I can tell you that I moved in UK 7 Years ago, and I have been craving my favourite food (pizza) that is good since then. I missed the pizza home so much and I kept trying to find a really good one - I ate at all the popular places (papa johns, dominos, pizza hut) and sooo many italian ones either local that i dont know the name of or stuff like (bella italia, Vapiano, Ask italian etcetcetc…) and the Truffle Salamo that Zizzi has i swear its one of the most delicious if not the most pizza i ever had in my life. I cant recommend people to try it enough. Wish i was rich so i can have one every single day. I am now looking to try build an outside oven to try cook it myself😂😂😂

Food was great billy looked after us all

We had a great experience. The food was delicious and arrived piping hot. Highly recommend the garlic bombe and prawn spiedini starters. Calzone and meat Sofia pizza also great. Our server was very attentive and service was speedy and friendly.

Booked for Valentine’s Day. Are of the set menus. Food was lovey as always. Billy our server was delightful and attentive. He is a credit to the team.

Billy was very attentive and friendly and made our valentine experience great!

Lovely food, Billy gave great service and was very friendly.

It was very busy which meant the food was not up to its normal standard and the tables were squeezed in together. The waitress Beth was lovely and very welcoming

Great food, Great service by james, very welcoming

Food was very good and staff on the day were really nice. We left a book we purchased at the Cathedral. We contacted the staff who were more than happy to post to us. Really appreciated. And will return.

The food I had tasted off which I have had that particular food before and I liked it previously. The service was slow, not asking us if we wanted a second round of drinks. Overall it was not worth what i payed for the meal

Had a lovely meal every time we come here the service is excellent and the menu is always creative x

Waiter was lovely and food came quickly and delicious

Excellent food and excellent service. Thank you

Food & service acceptable but not outstanding. The Worcester branch is very tired and grubby. The premises are in desperate need of a makeover.

Food was gorgeous and service from Rae was brilliant. Thank you so much.

Great food, brilliant service. They made us laugh and were very accommodating.

Worcester Zizzi is our favourite.

We had a party of 9 and Rae was FANTASTIC! She sullied us with everything we needed and made sure we were well looked after. THANK YOU RAE

Not enough staff working tables. Disappointed for my birthday treat.

Lovely food and atmosphere. Seb served me and my partner, he was lovely and chatty but also always being sufficient during our meal.

Came in yesterday and my server (Seb) was incredibly helpful and made the experience so much better. He was charismatic and funny so all in all would recommend

Great food, reasonably priced, service excellent and really friendly staff. Never been before but will definitely return & highly recommend.

Service was a little slow but it was a busy Saturday evening. Half of our table (8 of us, 6 adults, 2 children) was served, then the waiters went and took orders from another table before finishing serving the rest of us. The food was nice and the atmosphere was good.

It was my birthday so i decided to go to zizzi's for a treat so there were 6 of us.On arrival staff very friendly and took us to our table. The service was good food was hot tasty and well cooked. I asked for pinot but told that there we none that had been put in the fridge. I did feel it was expensive though.

Lovely food and service, we were served by Rae who was very helpful and professional

Absolutely wonderful. The food was delicious and our servers Becky and Rae were brilliant.

I’m not vegan but my girlfriend is and we shared a vegan pizza which to my surprise was amazing and the sweet potato fries were on point. The restaurant was very clean and the staff were friendly and on point. Cracking all round and will be going again

Lovely settling for a nice, casual dinner

Nice food, friendly staff & prompt service.

Josh was very helpful, although not being our server he put our voucher through and fixed our bill. Very efficient. Food was very nice although the Mac and cheese was plain and dry

Great service and food but discount vouchers deceiving. 50% off mains was actually 50% off the cheapest main

A nice meal with family over the festive season, fully recommend

Bex and her team were absolutely fabulous, the waitress we had called Rebecca , was so attentive. 10/10 zizzis, well done, birthday meal was absolutely fabulous. Thank you!

Food was lovely. When we asked for a side order the waitress said she didnt know what it was and went away to find out - she never returned. When we ordered, we ordered it anyway - it never came. We asked the waiter for it and he said he would go and get it - he never. We asked again and thrid time lucky we got it. It was not busy at all so that cannot be used as an excuse. In summary the food was good but the service was poor

I've been in lots of Zizzi restaurants up and down the country. Generally, the food is consistently average to very good, which is why I use them. In this case, the food was nearer the 'average'. Serving a pizza with a visible small part that had been burnt isn't the end of the world, not great, though, and would have been better to acknowledge. Instead, coming back with the usual practice of asking if the food was OK seemed even more forced and insincere. The restaurant occupies an old building in a decent area of Worcester for food. Inside, it's not as well played set out as other Zizzis due to the old walls, etc. This means if you're lucky, you get a nice spot to eat. If not, you could find yourself sitting in a narrow area with staff passing you by frequently. It was the lead up to Christmas, and the staff were busy, but there were times I wondered if they had forgotten about me or if i had turned invisible. Finally, there's plenty of food places to choose from in Worcester centre with some good independent establishments that likely could be a better choice.

The restaurant was very busy, but despite that the staff were efficient, friendly and relaxed, the food and drinks came out promptly and it was delicious! The kitchen staff appeared very organised too! Well done to all!

Table for 2 for a 60th birthday lunch. Waited over an hour for our food. No communication about how long waiting time wouid be upon arrival or whilst sat waiting. Very disappointing experience.

Excellent food and service. Catered to my dairy allergy very well. Very friendly and accommodating staff. Food was delicious.

Lovely menu choice. Lovely pizzas Very good value and menu choice for kids menu. Staff were very friendly and attentive

We arrived to a lack lustre welcome. We were sat at a table which was opposite a door which went into the main entrance hall and so it was cold. We ordered drinks, the white wine I preferred was not available and so I had to choose a more expensive alternative. When ordering from the set Christmas menu my husband had to go with a 3rd choice from the main meal list as his 1st and 2nd choice were not available… We asked if we could move as it was cold and we were moved nearer the kitchen area. It was warmer there but unfortunately I was facing the kitchen area. I was able to see a chef opening a blue plastic bag of food and heating it up. Our starters were good and my main course was tasty, my husbands pizza was tasty but only luke warm. His Raspberry Collins cheesecake was fine, but my Salted Caramel Chocolate Brownie was meant to be topped with a sticky toasted meringue, Mm no meringue!

As usual lovely food great atmosphere and helpful staff

The welcome, the décor, the ambience all got us off to a great start - and then came the serving staff and the glorious food. We all had a wonderful time so THANK YOU to the staff, the chefs - we'll be back.

We came for our Work Christmas Meal- we had a great time! There was just under 30 of us- all served at the same time- food and drink were great. The pre-order system worked well- the staff were also brilliant! Thanks Again- We will definitely be back!

not there usual standard of service on this occasion which is why the marks are not 5 quaility of the food excellent it just we had 2 meals turn up cold or tepid

Meal for 11 on a Saturday night just before Xmas. No problem at all for Zizzi's. Staff were attentive and very friendly. Orders were spot-on, each dish was delicious and each course well-timed. No-one had to wait for food or drinks. Thanks to Grace and Josh for being amazing hosts. Thanks Zizzi for a fab Xmas meal.

A very pleasant Sunday lunch here today. The staff were plentiful & cheerful. I quite enjoyed sitting by the kitchen. Gives you some entertainment! We had 2x king prawn tagatelle & 2x margarita pizza. Both excellent. Well done Team Zizzi Worcester. 👏

Food was well below average , lnfact inedible, however atmosphere and service by Billy in Worcester was second to none. Thanks Billy, a credit to the company despite awful food.

We visited for a Christmas lunch for four people. The staff were great, Rachel especially. It was disappointing that two items on the menu were not available, hot chocolate (which we wanted to order) and another item that we didn’t mind choosing something else for instead. We were all pleased with our choices which included chorizo carbonara, calamari, beetroot gnocchi, garlic mushrooms, tiramisu, cheesecake & chocolate gilato. If a non-alcoholic wine had been available, we would have ordered it. Overall price for the fixed menu was reasonable, food and service were good. Just didn’t feel very festive.

The pizza was very disappointing. There was no tomatoes sauce on my margarita. This is the most simple of pizza's you could ask for. My sons cappuccino expresso had chocolate in top that looked as if it had been thrown on from the other side of the kitchen. Shame it was our first visit... and our last.

Fantastic, even though super busy due to the Christmas market fitted us in and the service was amazing, fast, friendly and super efficient highly recommended

Been here tonight with a big group, service has been excellent and food was superb! Thanks guys👏👍

Food is great, staff members are polite and friendly.

My wife and I dined at Zizzi yesterday to celebrate our wedding anniversary. Unfortunately, my wife's meal was both unappetizing in appearance and flavourless. Given our long history of positive experiences at Zizzi, we were quite disappointed. When we expressed our concerns to the staff, their response was underwhelming, limited to a simple apology. Sadly, this experience has dampened our enthusiasm for future visits to Zizzi.

Some decent vegetarian options. It took a while for our order to be taken, and annoyingly a couple who were seated after us had their orders taken & food delivered before us, which wasn’t right. Orange juice was very nice but pricey at nearly £4 a glass. I tried a new mushroom, truffle & burrata pasta. It tasted okay but I wasn’t keen on the burrata texture and the dish tasted of truffle, no hints of mushroom really and limited mushrooms in the sauce. A little disappointing for the high price point. I would recommend using the ‘perks’ rewards as you can build up points then exchange them for free food. I had a free garlic bread as part of this, however garlic breads ordered by other tables came out of the kitchen looking far better than mine - theirs were less well done and cheesier, whereas mine was too well done with not enough mozzarella! This shows there is no consistency with cooking time, presentation and wanting to ensure the same quality/standards for all customers. Lighting in the part of the restaurant we were seated in was very dim - they may say this is ‘atmospheric’ but I would disagree and describe it as dull. Toilets weren’t as clean as they could have been and were up two flights of stairs.

my favourite zizzi to visit with the friendliest and most hard working staff and always great food & drinks

The whole experience was fantastic. Due to being unable to find a parking space, we arrived a little late. This was not a problem as everyone was arriving a little late. My son and I had a sharing platter. Superb value for money. The food was really good and the four of us thoroughly enjoyed our evening. I even had a sweet...most unusual for me. I am so pleased that I am able to give this glowing report after the bad experience I had many years ago. That is now long forgotten. Oh, btw, we are having our work's Christmas meal with you.

Absolutely lovely service and the food was great.

In the past we've be disappointed by the service here and this was many years ago. Visited today and was really happy. Everything was lovely, staff were great and place was clean. The only slight niggle was that one of wanted a decaf English breakfast tea but you don't have any.

Great atmosphere,very busy evening but I received my order very quickly and it was the best pasta I ever had. Many thanks to Pasta Chef Dawid . Dawid made our night very special. Thank you

Grace our waitress was amazing so lovely. Asked about the rest of our evening and Probably the best waitress to serve for a very long time.

Haven't been here for some time, bit disappointed last time when it was very busy. Much better now - well-designed dishes, great tastes, spot-on service and good atmosphere.

Slow, got my order wrong, food was nice

Great food... lovely atmosphere Drinks are far too expensive, though

The staff were very helpful and polite and the service was very quick and it was an enjoyable time.

Used to love Zizzi’s but feel like it’s definitely gone down hill. Everything is so oily. We had a sharing board to start, and it seemed like the courgette and arancini were put straight into the little pots after coming out of the fryer, instead of allowing the oil to drip away, meaning they were just sat in oil, which wasn’t very appetising. The main I had was also extremely oily, the chicken was sat in a little pool of oil, and so was the kale and green beans which had been overcooked and were chewy. The potato’s I had also looked as though they had been deep fried, but not cooked well as the middle of the potato’s were hard. The pasta dish was nice enough, but definitely not worth the price charged. We also found the open kitchen odd for this type of restaurant. Sitting next to the kitchen is loud, with constant banging and the chefs shouting service very loudly every few minutes. It also doesn’t feel appropriate when the manager is telling the chefs off in front of customers, it’s embarrassing for them, and awkward for customers. Food being sent back and then being inspected by managers for customers to see was bizarre. And then openly saying, well she said it’s still frozen and it’s not, accompanied by eye rolling was unprofessional. I hope the customer who returned the food didn’t see or hear this, because if it was me it would have made me feel extremely uncomfortable. Food hygiene by the waiting staff was questionable. There was a guy who seemed to have a bit of cough, who without washing his hands placed someone’s leftover pizza into a box and then gave it back to them, he was also seen leaning over the food whilst it was waiting to go out. All in all the food is below average for the price, it is also a cashless restaurant. I think they really need to up their game considering the amount of other restaurants in this area. I wish we had eaten elsewhere and I can’t see us returning anytime soon.

Small portion of food (bolognese-had more onions and tomato bits then meat). Gluten free pasta was dry and was not very hot when served. Had to wait long time for the waiters. No on the house snack was brought to our table. Wine was served warm.

The main course was lovely but the starters were cold in the middle when they should have been hot, this is not the first time this has happened when we have eaten there.

Great staff great pizza’s and for my wife who is a coeliac she absolutely loves coming to Zizzi for their GF pizzas!! It’s a real treat knowing she’ll be free from bad reactions. I had the sticky pig and really enjoyed for the first time. Highly recommend

Food is fantastic I had salmon Rissoto and was very nice it gets busy on weekends so booking is recommended service is fast and servers are very polite and worth every penny 100% recommend

Good food. Good atmosphere. Friendly welcome.

The staff made us feel very welcome. The atmosphere was friendly and cosy. The food was delicious. Getting one meal free as my birthday treat was a great bonus. Bringing a salad without dressing for my friend but supplying balsamic vinegar as an alternative dressing was very helpful.

Food good but venue was freezing cold with air con on despite being a cold day. Had to keep jumper and coat on.

The food was lovely however service was shocking, we were stood waiting to be seated for 8 minutes with 5 members of staff saying two seconds. Finally seated weren’t served for over 15 minutes and then once finished main course nobody came over to clear our food for 20 minutes. staff service was very slow and didn’t seem to know what was going on, finally someone came to clear the table and ask if we’d like pudding in which we responded yes please she walked away to clear the plates and didn’t come back for 17 minutes. Other tables were being seen to and cleared before we even ordered a pudding. Z

What a truly wonderful experience! The food was amazing as always, fresh, Hot and ample portion sizes. We just had water at the table, and that was refilled throughout the meal. We had the summer set menu, and it is just incredible value for money! 3 courses for only £26, and the variety available is just great, you definitely feel very full by the end! The absolute shining star of our visit was definitely Grace! She was our server, and she just brightened up the visit so much, she was happy, friendly, and also so willing to do anything to help. A true asset to the team! We had: Chicken Spiedini, Wild Garlic and Cheese Bombe, Rolled Pork Belly, Beef Ragu, Crispy Prosciutto Carbonara, Gelato, Honeycomb Cheesecake, Baked Lemon and Blueberry Cheesecake. All 5 stars!

Ate here in mid September and the food and service were fantastic! Only small gripe is that they only serve bottled beer and it was warm.

Went to Zizzi’s for lunch, everything was great. Delicious food and friendly service!

Went here to celebrate my wife's graduation and the food with amazing, service was brilliant.

One of the staff members was obviously short of child care so had their daughter sat in the restaurant by her self playing games on a tablet which so loud and obnoxious noises it ruined our meal as we couldn’t talk !