Zizzi - Trafford Centre in Trafford

Myself and my husband have just eaten at this restaurant for the 1st time and had an amazing experience. Firstly, Jonathan was absolutely amazing! Very welcoming and had a brilliant sense of humour. He is a great asset to your company. Credit to the chefs as I ordered the seabass and it tasted incredible. My husband had the pepperoni pizza which he thoroughly enjoyed. We absolutely would dine here again .10/10

Absolutely phenomenal service by Jonathan Top Lad

Lovely staff and the pizza my wife had and the calzone I had were to die for!

Me and my mum thought we'd try here as we've had a few great times at the Newcastle one and this was a big let down to say the least.after ordering our food told them about our allergies to get our salad cone with a dressing on we did t want because of allergies so had to go back and be redone.also staff told us halfway through eating our main that the disabled toilets was broken and had to go right over the other side of the restaurants to go to one so this lead to un leaving the rest of our meal and outing a downer on it why have a disabled toilet if your not going to make it accessible.pizza wasn't much up to standard and salad and chips wasn't as good as we've had at newcastle. generally really disappointed in this service as the only thing they did was to knock our starter of the menu 😞 poor service and don't think I'd go to this one again.

Best spaghetti.Needs more servers as there’s always a big wait for a table. edit: i came back recently and there twas a really nice server and we had nice chat. i forgot her name but i bumped up my review

Jonathan was so lovely and helpful. We thoroughly enjoyed our meal. What a great atmosphere. We love Zizzi and this particular branch is no exception.

Great food, topped up by a brilliant service provided by the staff. Highly recommended 👌🏼

Was lovely been before so went back again

I wish I could say what the food was like but we didn't stay to find out 😕. We were shown to our table myself and my daughter we were not asked if we would like a drink, we looked at the menu and decided what we'd have, we had been sat for a good 15 minutes and still no one had been over to ask if we wanted a drink even if we weren't quite ready to order food, so we waited and waited and it wasn't busy, the girl who showed us to our table was on the phone by a computer whilst a queue was forming at the entrance people waiting to be shown to tables and getting a little irritate as no one was there to greet them. We had waited long enough and decided to up and leave, get more staff or organise your service a bit better and we may be back!!

Food was nice, small toddler meal was amazing value and so nice to not have to order off the big kids menu! They even brought out a plastic child's cup so 10/10 for toddlers. My pizza was an odd shape and slightly burned. Service was incredibly slow.

food was lovely, first time visiting as a family and we all enjoyed it.. however service wasn’t great at all despite there being a lot of team about the same girl ignored us TWICE, once when sitting us down and then we tried to ask about the app and literally walked away from us! So so so rude.

The food was good and Ellie was an excellent host. Thanks again!

Lovely atmosphere very relaxed and comfortable.Service was quick and food was amazing. Staff were very kind and helpful overall great spot for some authentic food

Great staff delicious food fantastic meal out while shopping.

Great, friendly service. The staff were hard working. Food was fantastic and fast coming out to us. Minor detail was some staff chewing gum whilst talking to us but this did not really detract from what was a lovely meal. I maybe would've left a larger tip though. Would definitely recommend

Jody our waitress was fantastic. Excellent service and humour to make it a great experience

Naomi and the service was fab x

Naomi served us and was so attentive and lovely and made our experience memorable we will definitely be back!

Judy served us, very attentive and affable. A pleasant lunch.

Amazing food! Ellie was an amazing server, very kind. Amazing overall ☺️

I recently visited the Trafford Centre and had a fantastic experience! The size of the shopping centre is impressive, with a wide variety of stores and restaurants to choose from. It’s easy to spend a whole day exploring everything it has to offer. One highlight of my visit was the exceptional customer service provided by Naomi. She was incredibly helpful and friendly, making my shopping experience even more enjoyable. Her attention to detail and willingness to assist really stood out. Overall, I highly recommend visiting the Trafford Centre, especially if you encounter Naomi during your trip when having food in zizi

Great service from Ellie, helpful and attentive.

the portion of the large calamari was rather small, and the margarita pizza was rather mediocre. However, friendly service and the rest of the food that we ordered was pretty good, but will probably try a different restaurant when coming to the trafford centre again

Good food. Staff polite and friendly. Price a bit on the high side. I would recommend Zizzi improving their course deals. We had Ellie as our Waitress. Polite and friendly.

Ellie was excellent and optimized great service. Thanks Ellie for a great dining experience.

Great staff especially on this busy half term day!

Yet again good food good staff excellent value see u soon

My girlfriend and I went out today for a nice meal so we saw Zizi’s and decided to go there as it looked nice, we were greeted by a lovely waitress who was very helpful and kind, however when it came to ordering food we scanned the barcode to order through the online menu and it wouldn’t let us pay so we cancelled it and closed it all down, then we had spoken to a kind and helpful waiter who we explained the situation to and he had helped us to place our order correctly, then 5 minutes later the food came out which was far too quick for a pizza and calzone to be cooked from fresh. My partner had nothing but praise for the margarita pizza and fries however the calzone had meat balls which were mushy and quite frankly not very appealing. However towards the end of our meal a man in a blue checked shirt and strong Italian accent had come up to us with a second calzone to which we explained wasn’t ours after going back to the kitchen and coming back out he had told us it was our fault and we need to be more carful when ordering online , however firstly we ordered through a waiter but secondly even if there was an error with the online order we ordered 2 meals and 2 drinks and a side but only one meal came out, therefore we wont be coming back or recommending this place as respectful paying customers weren’t happy being accused for an error between staff and/or the online menu.

Not the best experience here unfortunately. Starters were good but went downhill after this. Mains lukewarm, pizza almost too thin and very chewy and missing some toppings. My partner's pasta was ok but did say it was lacking a bit of flavour and quite bland. Dessert was again missing some stuff and took a lifetime to come out. My partner's brownie for some reason had a piece of balsamic onion on the underside and completely put her off it so she couldn't manage to finish it off. Real shame as I enjoy Zizzi but won't be going to this one again.

Bella was fantastic, so lovely and accommodating, really made our evening even better🥰

Amazing food, friendly staff, good place

We had Jessiah as our server, he was extremely friendly, frequently checked on us, gave us sufficient service and overall was a good employee.

Booked Zizzi's for a family birthday treat. For a starter two of us ordered Bruscetta which was almost too hard to cut even with a steak knife! For mains most had pizza which was ok but I ordered the Chicken Melanese. The menu stated it came with kale and spinach but non came with the meal. It became obvious when trying to order from the menu that many items were unavailable which it appears was the case with the items missing from my meal although this was not explained either at point of order or when delivered to the table. In so far as the deserts were concerned it was more a case of what they did have rather than what they didn't so the requested deserts were not available when it came time to deliver them to the table. As some of us were dining from the 3 courses for £26 menu we had no alternative but to order something we didn't really want. Felt very sorry for the waitress who had to keep delivery the information which was not her fault in any way and who was extremely pleasant, polite and professional. Altogether an expensive disappointing birthday treat all round.

Jessiah is a great server and attentive. Pleasant and efficient! Food always good and great value lunch menu. Recommend becoming a member!

Ivan is such a great server! Radiated enthusiasm and joy, and seemed to really enjoy his job. Food was lovely, would recommend this restaurant.

Our server Jessiah was really friendly and we have a really quick service.

food was was unedible honestly vile service was rude drinks were putrid would not recommend at all worst £80 spent in my life would rather go to tony’s top kabab and that’s guaranteed diarrhoea wouldn’t recommend . I AM ANGRY AND REPULSED AT THIS SERVICE!!!!!!!!!!

Our waitress Caitlin was efficient, helpful and very friendly! She went out of her way to make our experience the best it could be

We were quickly seated without a reservation which was nice! It then took a good while for our order to be taken, and even longer for the drinks and starters to arrive. Starters were seved but the server then dashed without bringing cutlery so I had to go and find someone to get some. Then about 2 minutes after the starter had arrived, our mains were brought! Again, no offer of cheese, so had to go find someone. I mentioned that it was a bit strange that the mains were here when we barely started our starters and was told they were just busy. It was quite strange so we rushed our starters to eat the mains, which wasn't great, then no one came to check in or take plates for a good 20 minutes + after we finished. It was quite busy but there were no staff around. Eventually a lovely waiter caller Ivan was passing. He took our dessert order and plates and made sure that we were looked after for the rest of our visit. He apologised for the strange service even though it wasn't him that had provided it and pulled back what would have been otherwise quite a rubbish experience. Thank you Ivan, you made our visit 😊

We had lovely food and the best customer service ever we got served of Jonathan he was nice and was really great at recommending what food to get me and my husband go out all the time for food but this guy needs a pay rise he was fantastic by far

Me and my friend went for food here and were served by Jonathan. He was the friendliest most helpful and fun waiter I’ve ever had and made the whole experience 10/10. Quick and efficient service thankyou so much!

Really nice staff. Food good but small portions. Expensive. £47 for 2: 2 pasta dishes, 1 coffee, 1 soft drink + 1 dessert.

Years ago I saw a chef here sneeze into a bowl and carry on stirring and it put me off so much I never tried here. Though it was time to give it a chance and went for lunch. The pizza was mediocre and expensive, they only have coke in small bottles for nearly £4 , the worst thing was the cleanliness. The walls above the tables are caked in dust, the lights they have strung up are the same and the chairs in the booths are absolutely filthy. The floor was greasy were we were sat aswell . Would never go back! years worth of dust amd grime around you while you eat ! The greeter was very surly as well but the waiter was lovely.

Absolutely Shocking. Dined in on the 17th Feb, 2 hours for a main course and dessert. Dirty cutlery, staff seemed to be miles away, and a 45 min wait for the dessert, disgrace. Would not go back even if you paid me. Needs urgent improvement otherwise it'll be boarded up.

Everything we had was lovely hot and delicious and excellent friendly service would highly recommend

Very attentive waiting on staff. Decent food. Thank you.

Nice pizza and drinks. Sylwia very pleasant and attentive. Thank you

Zizzi Manchester - a mixed bag. Once seated You have to order what you want via the qr code on the menu, because we have allergies this was far from straight forward, it took around 10 mins just to navigate the menu on website and order, there was no confirmation that our order went through (we thought it had) after waiting 10-15 mins after ordering, we checked with a member of staff of our order went through, to our disappointment it had not gone through. So had to order via the very helpful staff member Jezziah who went over and above with getting our order through and on our table asap. The system of ordering yourself seems more like a self serve and less hospitality, which I don’t like but thanks to the excellent Jezziah the meal wasn’t a total disaster, the food was ok but waiting all that time but a dampener on the day.

I ordered the spaghetti pomodoro as I am vegetarian and around half way through it I discovered a pile of pepperoni in the sauce. I immediately took it to the waiting staff who were very apologetic and took it off my bill and offered a fresh one but I declined. They also removed the drinks from our bill. Unfortunately it has put me off going again. It is not a cheap place to eat and they shouldn't be getting the basics wrong in the kitchen.

Very delicious, the restaurant is in a very good location, convenient for dining with friends. The service attitude of the waiters in the restaurant is really good. I will be back and highly recommended.

Popped in today after work for a pizza was going to take away but was made very comfortable and i decided to stay service was excellent by Steve and Ivan I’m sure al be back very soon!!

Had a really nice lunch at Zizzi in Trafford Centre. Jody our waitress was friendly, attentive and helpful and the food was excellent. The waiting time between courses seemed about right and the food was hot and tasty. Would happily go back again.

Naomi was very kind and helpful

Service wasn't the best waited 12 minutes for water and cutlery so food had gone cold by time cutlery arrived, however Naomi was a very good waitress and helped out with our orders.

Waited 10 minutes to be seated despite having a booking. Once sat we spent 20 minutes without ANYONE asking if we wanted to order anything let alone just drinks. Gave up and ordered on our phones. Did the three for £26 deal. Dessert (just one of them, not sure where the other was) arrived while we were still eating our mains and the server just added it to the table. Food is good but the service cancels all of it out. Plenty of other options in Trafford centre, go elsewhere. This was absolutely my last time at this zizzis.

Fantastic experience and food today and Naomi was superb with my autistic daughter! Top marks!

Excellent. Seated quickly and lovely friendly helpful servers. Naomi was fantastic with the kids and steered us through the ordering. Food was delicious and came quickly. All staff were helpful. Colouring on the kids menu was great while the kids waited the short wait for their food. Blue light and kids eat free made it really kind on the wallet too. We didn’t know about the kids eat free and Naomi kindly made sure our bill was correct so really appreciated that!

Great food and atmosphere. Naomi was a great help and amazing waiter.

great food. really enjoyed it and a big thank you to naomi for the amazing service x

Excellent service by lovely Naomi at Zizi Trafford Centre! Very warming and polite :) Food was great 👍

Nicola was a very friendly waitress and we enjoyed our time at Zizzi.

Our server Naomi made it a very pleasant experience

Very well looked after, thanks Naomi

Not a clue what the food is like as we waited to be seated for over 5 minutes (note not a fully booked restaurant either), not even eye contact from any staff or a ‘I’ll be with you in a minute’ as this would have sufficed. When staff were addressed about this I was informed there was no selected front of house which is a standard restaurants tend to have to ensure customer satisfaction..do better

We ordered some bottled drinks and pizza for a quick evening dinner. The pizza felt like a dry thin cardboard! No traces of cheese or toasted pine nuts. I have had tried thin crust pizza’s in of some of the restaurants in Manchester, this is the worst. Had 2 slices and left the rest. The chicken skewers with a hint of lemon were good though. I feel like city centre zizzi is better.

Naomi was a great server!!! Thank you girl 😁😁

Not a pleasant meal. I am not able to eat garlic or chilli which I accept is difficult in an Italian restaurant but it is usually easy to overcome. However, I'm not certain that my requirements had been addressed as the ragu had been smothered in black pepper which I don't eat either. This is usually optional. No mention that this would be the case on the menu. It was so hot I could not eat the meal. I felt it may have been my fault so didn't complain. My husband chose the same meal and he also said his had been covered in pepper. As I couldn't eat mine I gave it to him to finish. Mine was hotter than his. It would be really helpful if all the ingredients were listed on the menu so an informed choice can be made. I have eaten at Zizzi in Manchester - had the same meal which was edible and didn't arrive covered in black pepper. We did try to attract the attention of the waiting on staff. This proved to be impossible. They didn't look around to see if any customers needed anything. They only focused on the floor and clearing deserted tables.

Had a great meal, the staff were polite and friendly with a good menu. I do love the pizza at Zizzi. Without a discount code I do feel it would be expensive but often can find discount codes/use tesco vouchers to make it cheaper and overall a good place to visit while at trafford centre.

Staff were friendly enough but the food is possibly the worst I’ve had dining out. Rock hard and brown avocado, which the staff didn’t do anything about other than “tell the chef for next time”. Not even worth half the £15 you pay for a salad.My kids grapes came with seeds in. Avoid.

Lovely food and really friendly waitress Naomi!

Went here today for the first time and the food was amazing. We had Naomi as our server and she was so lovely and had really great service too and this made our experience so lovely!

Great service from Naomi. Travelled all the way from Cornwall and would definitely come back!!

Been twice in the last month and both times they didn't give us a seat - both times there was clearly tables but the same guy hosting said it's only two staff members working. "Only taking bookings, you'll have to wait an hour for food." If that's the case, turn the lights off and save on electricity too.

Jessiah was a pleasure to deal with!

My first time at Zizzi’s and I really enjoyed it. The carbonara was really well made and the pasta had the perfect bite, although there could have been more pancetta. Servers were very friendly and helpful with menu options. All in all a standup Italian meal!

Naomi was great! Very helpful and patient with our little one!

Me and my girlfriend went on a double date here. Great service from our server Naomi. Wonderful experience. Would definitely recommend to family and friends

Great food and amazing service from Naomi

Marie was a magnifique waitress, with a smile on her face and great customer service,

Great food, with great gluten free choices, and food was labelled, which verified that allergens are taken seriously. We were well looked after by the staff and especially Naomi and one other, whose name I didn't note unfortunately. Service was efficient and friendly and the atmosphere was good. I would definitely recommend the restaurant and will definitely be back there again soon.

Thanks Fantastic Atomosphere, Naomi!!

Naomi was fantastic, quick service and dealt with our every need

We visited on Wednesday two weeks ago. Place very quiet. Waitress only informed us that calamari wasn’t available when we wanted to order and not when giving us the menus. Prawn spedini must been just sat next to harissa seasoning as it had no flavour to it and mediterranean sea bass was very bland and all i could taste through eating it was just sunflower oil. Chef needs re-training i think. at the end we asked for the bill and we paid cash, waitress took the money and said they are cashless and can’t give us the change back ( £9! ) so i said ok keep the change . The management needs to sort it because if you are cashless then your waitress shouldn’t be allowed to take the cash full stop but offer card payment only! Terrible experience and we will not be coming back or recommending it to anyone!!

Went to Zizzi restaurant after being to the Odeon Cinema at the Trafford Centre. We were shown to our table by a very pleasant young lady { Naomi), She also took our order . The service was excellent as was the food. All in all a very pleasant evening

Excellent experience, especially the service from Naomi who was extra friendly and attentive thank you Naomi

Great service from Naomi, will come again

Great service from Naomi and her colleague. Sure quick service and lovely relaxed atmosphere. The food was delicious- we’ll definitely come back.

Lovely meal. Naomi the server was an absolute joy. What a sweet young lady

Excellent service by Naomi. Lovely food as well

Great meal, food was hot and arrived quickly. Our server Naomi was very accommodating and pleasant to deal with.

Just came here & was amazing! Food was great and the service was excellent thank you so much Naomi for making us a great experience!!!

Amazing food and amazing service. Naomi was an incredible.

food was freezing cold and prok fries not the same as had last week looks uncooked

Lovely meal, very friendly and helpful staff. Very relaxed atmosphere. Steve was such a nice guy, really attentive and a pleasure to talk to. Nothing was too much trouble. Would recommend.

First time to Zizzi with a friend. Service was slow but friendly chap. Starter was tasty but small for the cost. Quite a wait for the mains which were lovely but had to go and find someone to ask for Parmesan cheese which you’d expect to be offered. Didn’t check that everything was ok. Sat waiting for quite a while to ask for the bill. Sadly wouldn’t go again

All fine except the bechemel sauce in the calzone was just like milk and poured out all over the platter, table and my trousers

We really enjoyed our visit to Zizzi. Fabiola was very attentive and friendly, service with a smile. The food was great, we especially enjoyed the mac and cheese and the brownie sundaes.

Had a lovely dining experience at the Trafford for the first time. Special thx to Ethan for providing a great service.

Ethan was a lovely young chap very pleasant and professional 👏 great meal as always

Absolutely delicious. We’ll definitely be visiting again. Fabulous service from Steve. Thanks.