Zizzi - Trafford Centre in Trafford

You rated your experience five out of five stars. Tell us more. Nice food with a pleasant service. I had the three course offer and my daughter had a starter and main

Ahhhrrrggghhh - so, so slow on service, 70 mins in and only had starter. They’re clearly cutting costs - staff - to make ends meet, but they’ve turned it into an experience we will never repeat, shake as used to be a regular place we’d come to as a family.

Perfect experience once again, we love coming to Zizi’s TC they always make us feel welcome and the food is on point every time. Special mention to Stevie J, his service is exceptional always smiling always happy to help and nothing is ever any trouble. Thanks for being our go to place ☺️

The food was incredible, Naomi served us perfectly:)

Visited this afternoon for lunch, portion sizes were great we had the mozzarella bombe for starters, I would really recommend trying this. I really wanted to mention how lovely and accommodating our server Alessio was he really went above and beyond for us.

Great place to eat, very friendly service, great thanks to Naomi who made us feel so welcome

Food was perfect, Naomi served us, she was lovely welcoming worker!!

Naomi is the best! 1000000/10 experience

One of our 'go to' restaurants due to their gluten free options - most disappointingly the gluten free garlic bread has been removed from the menu. It didn't appear too busy, yet 2 lots of customers waiting to be seated left before they were attended to. Gluten free Beef Ragu pasta was tasty & the Lasagne my wife enjoyed was excellent.

Nice food, love that there are so many vegan options. Our server Naomi was great!

Naomi and the team were great! The food lovely!

great meatball pasta and our waiter Naomi who is very friendly lights up our night.

Naomi was really friendly. Will def be back!

Wasn’t overly impressed, the service was very slow, but staff were polite and friendly. My gluten free pasta tasted lovely, but unfortunately wasn’t cooked, the pasta was hard and inedible. They apologised and changed it, but got it after the rest of my family had finished. Still wasn’t cooked well and undercooked. But was so hungry just ate it… taste was delicious, shame it wasn’t cooked. Family pizzas were overcooked and black on edges. We ordered vanilla ice cream off Kids menu, out of stock, menu said strawberries so we ordered that, they turned up with chocolate ice cream! So then asked again for strawberries, he said we don’t do them, it’s grapes. He said didn’t know why menu said strawberries! Shame

Naomi was outstanding! Great service in a busy restaurant!

Great friendly staff and really tasty food.

Naomi was excellent great service !!

Naomi served us today and was a gracious host very happy with our meal

Had a very lovely meal in Zizzi with my family. It was especially enjoyable with how fast and attentive the service was. Naomi was lovely and really took care of us this evening. The only 2 food options that I really wanted were sold out unfortunately but Naomi helped me choose a pasta dish that I loved based on her own taste.

We had a lovely meal. Naomi was great

Was turned away as they were “understaffed” in Manchesters busiest shopping centre 🙃

Watier top man been their years

I met family at the Trafford centre and decided to eat at zizzis as my family from Leeds eat at their local restaurant and recommended it. It did not disappoint! My mum has a severe nut allergy. The manager dealt with us directly, I'm a vegetarian. I felt like there was plenty of options to choose from. The staff were smiling and professional. Everywhere seemed clean. The toilets smelt really nice (I know weird to say but they did) the food was amazing. I had bruschetta and a mushroom dish and a side of chips. Full of flavour!! My family all went for the lasagna. They often have this when going to Zizzis and my son had it for the first time. They also had the garlic bread. There are different ones. Two of them had the onion chutney garlic bread, my son had the chilli garlic bread. We live near Liverpool and next time we go will be going to zizzis!!

Lunch out with my toddler. Although extremely busy, received a fabulous welcome from various members of the team. All highly knowledgeable about products( I'm a fussy eater). I had a great dining experience. Thanks

Kate was absolutely lovely! Thank you

We came here yesterday for a break from shopping as we saw the kids eat free deal. The food was just nice but expensive for what it was (rustica pizzas £17 each and almost £4 for a diet coke) so we were glad it was kids eat free. Service was all over the place, tension with staff as (leave it in the kitchen), a plate dropped and smashed, customers waiting for things. We received the bill after waiting 15 minutes and seen that they'd not taken the kids meals off, the waitress then came over with another receipt with the deal includes but then an 'optional tip' of £5.33 was added on. We were not impressed so we asked to get it taken off. Restaurants should never add a optional tip onto their bills!

Very fast and friendly service, all the food was delicious!! would recommend booking a table like we did before hand (5 of us) just to make sure you get one as it gets busy. Only took a picture of my lasagna which was amazing ❤️!

Booked a table for 5 of us (3 children). The service was very attentive and friendly , drinks and food came out not long after ordering either, Food was delicious!! Would highly recommend!

Food was so so so so bad, cold and raw pasta. Not a happy bunny

Was a very busy day but we managed to gat a table, which was great. Food delicious as always, we had the sharing platter for starters (Calamari delicious) and I had chorizo carbonara, hubby had wagyu pasta which he highly recommends. Always choose Zizzi when we fancy Italian 😋

Lovely restaurant, food came out timely and staff extremely friendly. Shout out to Ivan who looked after us and made us feel so welcome. What a credit to the business.

Fantastic food, staff are lovely and very attentive. We totally enjoyed our zizzi experience. Will be definitely coming back.

naomi was very nice and friendly, complimented me and my friend and gave great service

Nice food and amazing service from Georgia who also used to live in Northampton like me.

Naomi was super lovely and very kind and attentive

Great food great view great service, bravell

The restaurant was quiet when we arrived so the service was really good, but by the end of the meal it was quite busy and service became very slow. The waitress was lovely but had too much to do. I ordered the Zucca salad, which at almost £15 was very poor value for money, basically some salad leaves, a few pieces of butternut squash and a very small amount of mixed grains. My daughter had the penne pasta from the kid's menu, which was watery and very basic. The veggie sticks starter and grapes for dessert weren't worth bothering with.

Lovely experience the server Cait was excellent and so friendly

Marie was so attentive and helpful

Marie was amazing. Extremely helpful and pleasant. Will definitely be coming back!!

Had a lovely evening, my pepperoni fixation has peaked! Naomi was amazing and really looked after us x

Excellent service. Naomi was really nice and very helpful. Great food. Great atmosphere

Service was great and quick to arrive after ordering, we were served by Naomi who lovely

Great service by Naomi - very personable and professional Food was gorgeous as usual

Served by Naomi, very friendly :)

Would never go again. Ordered the beef rague, parts of it were stone cold. Asked for a new one came out 3 minutes later clearly microwave the one I sent back but the waiter denied it. Ended up vomiting the rest of the night and felt awful the following day. 0/5 food standards need investigating.

1 Star Review for Zizzi - Manchester Trafford Centre Visited on Monday, 22nd July 2024, and had an extremely disappointing experience. My wife and I were escorted to a cramped table at the back of the restaurant, even though the place was only 40% full. The waiter, a gentleman with red hair and glasses, rudely informed us that the more spacious and comfortable tables at the front were reserved for parties of four. However, it was frustrating to see several other couples seated at those very tables, making the situation feel discriminatory and unfair. The cramped table we were given was uncomfortable, and the atmosphere at the back of the restaurant was far from pleasant. We felt ignored and undervalued as customers. When we politely requested to be moved to a better table, the waiter's dismissive and condescending attitude added to our frustration. His lack of professionalism and courtesy was shocking, especially for a well-known chain like Zizzi. Feeling unwelcome and disappointed, we decided not to stay and went somewhere else to eat. This visit left us feeling deeply dissatisfied and unwelcome. We will never return to this location and advise others to avoid it if they value good service, a pleasant dining atmosphere, and respectful treatment. Zizzi - Manchester Trafford Centre has seriously let us down.

Our experience was really good, we were served by Naomi and she was very consistent and friendly

Food was average, not worth the price. However, our waitress Naomi was lovely 😊

Good food, but the service is too slow. I would like to thank the waiter (Jodi) for her hospitality 🫶🏻

Great food and great service from Naomi, really attentive

Lovely food, lovely service by Naomi and a lovely setting! Definitely coming back

Naomi was very nice and friendly, and i like her hair

Never thought I'd be complaining about too much food, but here I am. The favourite board sharer was advertised for two people but definitely more 3-4. My wife had to box up most of her pizza 🙈

Overall food was okay. It was warm and the chicken was lovely. The calzone had to be sent back due to it arriving with cheese when requested without. The service from Fabiola was excellent and she took care of the issue with a smile. Overall an enjoyable experience.

Service was very slow. When the food came my hubby's pizza looked like a 1.99 cheap supermarket pizza, no way worth £16. I asked for parmesan and black pepper, the waitress started taking food out, got parmesan 5 mins later, which was not proper parmesan, no black pepper. 🤷The table was cleaned at the side of us which they just wiped the food onto the floor, didn't pick it up for the next customers who sat there. We won't be returning.

Love zizzi always ourcrestaurant of choice for a good meal

we had a lovely meal here for my brothers birthday and we were served by Uddie:) we had a great experience and the service was phenomenal <3

Our service was amazing, especially our waiter Uddie, who made our experience even lovelier.

The food was awful, but the service given by Jessiah was amazing. There were so much on the menu that they didn’t have. Even though we had ordered the food. Disgraceful.

Uddie was utterly amazing. Fernominal company and a brilliant waitress. I would highly recommend.

The food was brilliant, Naomi was our waitress and she was great, so friendly! Had a lovely time :)

really nice meal, especially the service by naomi, she was really sweet and nice! A decent meal in general!!

Was great. Food amazing. Great service. Thank you Naomi for being such a great help

Food: We had starters, we shared the Bruschetta, which was nothing fancy, quite small, and the garlic dough ball off the specials menu, which was lovely, an amazing size. The food was okay, I had the Pasta, meatballs. It was okay, it just tasted like pasta and meatballs, nothing fancy. My partner had the Wagyu pizza, he said it wasn't that filling but was tasty. ⭐️⭐️⭐️ Service: I found our waitress a little blunt, but apart from that we were greeted by a lovely person who was very hospitable. The food came quickly, but not too quickly that you think the food is already ready. ⭐️⭐️⭐️ Atmosphere: good atmosphere, wasn't busy but we went on a Monday during school time.⭐️⭐️⭐️⭐️

Amazing pizza, rust sticky pig is a must have!

Naomi was really polite and helpful great customer service

Naomi was so wonderful and assisted us with ease! Thank you naomi!!

NAOMI WAS SENSATIONAL!!! GIVE HER A PAY RISE! HER CUSTOMER SERVICE WAS EXCEPTIONAL! THANK YOU NAOMI YOU’RE A STAR✨✨

Naomi was very friendly and attentive, excellent service and food was delicious.

My favourite Italian restaurant, the garlic bread and pizzas are especially amazing. Naomi was great waiting on us.

Very good job to Naomi was amazing

Terrible food barely any meat and the pasta was hard and no flavour. Won’t come again. Service from the staff was excellent however just bad food.

Food are nice and staffs are really friendly.

Very happy, nice food, friendly staff, Ellie was helpful

Elllie was friendly and very helpful

Ellie was lovely. Attentive, charming, polite. Interacted with the four of us like she cared about our day. She’s just want you want in an employee.

The Pinoli pizza was good and we had really good service from Eleanor C

had an amazing time eating here with my family. One of the girls, i think her name was Ellie, was superb, she regularly checked in with us and was quick to sort out anything that we needed, and just made the experience 10x better. Food was delicious and we’ll definitely be going again!

very good food and service from ellie.

Ellie our server was lovely and couldn’t have done more for us! Loved our meal

Last two visits to many things not available off the menu. Usually very good but I'm disappointed when they have no garlic bread in an Italian restaurant. Like a Chip shop running out of chips.

Jessiah McKen was a great host for the evening, and truly was exceptional when it came to the birthday surprise we had planned. The atmosphere was very pleasant and it wasn't too busy when we went. The drinks (mocktails) felt watered down, but weren't too bad. The food was absolutely gorgeous though, and made up for it.

Great meal and the service was spot on - well done Georgia.

Stevie was a fantastic server, really kind and offered good advice when we considered ordering 2 garlic breads! Food was amazing too

Great food and service as always at Zizi Trafford centre. Naomi was fantastic!

It was great service at Zizzi. The food came quickly and the customer service were polite. Naomi did a fantastic job providing us a service that was top standard. We couldn’t have asked for anyone better now Zizzi will see us very soon

Amazing experience! Naomi was very welcoming and provided brilliant service.

Found this awesome restaurant on line and found the food very nice as well as very polite staff and the host John welcomed our party with great charm and grace thank you for a grate meal hope to see you all soon x

Food was delicious, considering it was quite busy the food came out fast. To top it off the service was fantastic, Stevie J (Bearded gentleman) made us feel relaxed and was so polite and friendly. Nothing was too much trouble and he accommodated us really well. Thank you Stevie J for a great meal and for being our host. We will be back 🙂

Cait was Amazing!!!!!! Lovely and chatty, and recommended beautiful dishes. She's an asset 😊

food was amazing and Johnathan made our experience a lot better .. I’m glad he was working when we visited .. will be back again

Went for a meal today and received great service from Danny who was very friendly and helpful

Nice selection of summer specials to mix the menu up a bit and included on the 3 course set menu. Naomi was great, checking on whether we needed drinks and removing plates promptly. Made for a really nice midweek dinner.

The tomato based pasta sauces feels like it needs some further cooking and flavouring

I had an really nice birthday with my family.. amazing food.. great atmosphere.. host was nice and friendly and the staff attended to our every need.. will definitely be coming back soon

Our Server Danny was fantastic! Amazing service, improved the atmosphere of the meal. The food was fantastic.

naomi was amazing getting us drinks very welcoming so was danny

Naomi is the loveliest waitress! Always tended to us without having to get her attention. Danny is also very welcoming.

Brilliant service, very charismatic! Thanks Danny!