Cibo Hale in Trafford

It was my first time to experience food as this restaurant . My friend and I didn’t book a table but the staff kindly offered a table after 10 minutes waiting by the window which was nice place to sit. The staff were very friendly . The food was good but not as good as you expected in that price . They brought the food without any side design and or any nice garnishes it was a small piece of steak with 2 slices of Tomato . The serving was completely disappointed . We should pay for chips and stake sauce as well . We had one bottle of Rose . It wasn’t a good experience for having nice steak in a nice restaurant in a good price . I am not recommending this restaurant as we could have same steak in a better quality with nice design and chips and sauce with cheaper prices.£120 for 2 people for nothing special.

Cibo is one of the best restaurants in south Manchester, the meals are always excellent, service is superb and atmosphere is vibrant. It’s not a cheap night out but always memorable.

I experienced a troubling incident that highlights the issue of racial profiling. My pregnant wife and I arrived at our favorite garlic bread spot at 10:00 PM, only to be told by the manager that they were closed (Closing time 11pm). When I inquired about the possibility of placing a takeout order, I was informed that there was no one available to cook. Disappointed, we left, but I decided to call from our car to check again. To my surprise, they were willing to take our order over the phone. As regular customers from Bowdon, this experience was disheartening, and I doubt we will return.

As always delicious food with great service and surroundings

My wife, son and I had a fabulous time at Cibo. The staff were very accommodating to us and my son’s picky appetite on the day.

Very, very noisy. If you want to have a chat while having a meal, forget this place.

My family and I had an unforgettable dining experience at Cibo. From the moment we arrived, everything was perfect. I ordered a delightful white pasta dish with chicken and mushrooms, absolutely delicious! My wife enjoyed a mouth-watering pistachio-crusted steak, covered in the most beautiful sauce, and our daughter loved her thin, authentic Italian Margherita pizza, which was bursting with flavour. To make our evening even more special, the staff surprised us with a chocolate fondant cake, complete with a candle, to celebrate my wife’s birthday. It was such a thoughtful touch and truly made the night unforgettable. The food, the impeccable customer service, the cosy atmosphere, and even the parking, it was all spot on! From start to finish, our dining experience was memorable, and I’m so glad we chose Cibo to celebrate. We will definitely be returning. Thank you for making this evening one to remember

My recent visit to Cibo was nothing short of disappointing. From the moment we walked in, the experience was tainted by rude and inattentive service. We were initially seated near the window, but since it was quite cold, I politely asked if we could move upstairs. The waiter’s response was shockingly abrupt: “Once you go up, we can’t go back down again.” The tone felt unnecessary and rude, as if asking for a simple accommodation was a hassle. Things only got worse once we sat down. The same waiter immediately came over and, without any prompt, took the glasses of wine off the table, saying, “I assume you won’t be drinking so I’ll take these away.” It was such a presumptuous and dismissive move, and it set the tone for the rest of the night. There was no care or attentiveness from the staff, and it felt like they couldn’t be bothered to offer decent service. To top it off, after the mediocre meal, we had to wait ages just to get the bill. Despite trying to get their attention multiple times, the waiters seemed uninterested, as though they’d already checked out for the night. Overall, the experience at Cibo was ruined by poor service and rude staff who clearly didn’t care about customer comfort or satisfaction. I assume the waiter who made those rude comments was the manager as he was wearing a suite. I wouldn’t recommend it and won’t be returning.

Nice vibrant place, with lots going on. Food very nice. One problem, if you don't smoke but sit near the windows, the people outside smoke and their smoke wafts in through the restaurant, which is not great. But the cocktails make up for the cigarette smoke 🤯

Came for a family meal. Food was delicious as always but the service lacked this evening from one waiter in particular. The level of smarm was not needed. No matter our class, we are paying customers. We booked a window terrace seat upstairs and didn’t get one. When one became free we asked if we could possibly move to one, before we ordered. We were told no not only because we were a party of four and the tables are for parties of 6 but they were too busy. This was not correct. Two of the said tables were occupied by parties of 4.. and so was the third one. The same waiter even spoke to my mother like she was stupid over her meal. She ordered a medium steak which wasn’t medium and was actually given a fillet of boot leather it was that tough. He offered her a steak knife instead of taking it away. After much persistence on our end he informed the manager who was actually lovely and accommodating. Usually excellent but was let down by that waiter.

Excellent food and service, we had a great evening

A delightful kerb side restaurant, fairly modern but with an Italian atmosphere. Good food and excellent service.

I wouldn’t try again!!! We celebrated our 10th anniversary at Cibo mainly to experience the atmosphere which was really nice but unfortunately I can’t say the same for the food. The drinks were OK but not WOW. We were so disappointed. Also be aware that you will be paying 12.5% service charge on your bill.

The restaurant is very large and is spread over three floors. This, combined with the rather surly and snooty staff leads to a rather impersonal and uncomfortable experience. Open arrival, our party of 6 was shown to a table for 5 but the waiter did not stick around long enough to realise the error, leaving us standing in the restaurant trying to attract the attention of another member of staff to ask for a table for 6. The food was of average quality and the waiter missed a main course order from one of our party, a drink order from another and the water we ordered for the table. At the end of the rather disappointing evening, it took around 30 minutes from asking for the bill to being able to pay. To add insult to injury, a 12.5% service charge was added to the bill.

Excellent meal and service as normal

Lovely buzzy atmosphere great service, and friendly helpful staff. Food was very good and we had a delightful Sunday lunch. I liked the fact that all the front windows opened as it was a beautiful sunny day, it was lovely and cool inside. We will definitely return.

The ambience in this restaurant is always lovely! Our meal was ok.. I ordered the ribeye steak medium rare, the first one that arrived on my plate was well-done ( no pink) , the second was blue ( raw) , third time lucky was really tasty but by that time my other two companions had nearly finished their dinner. Service was good , wine was expensive tho for the quality. No adjustment made to the bill for the steak issue which I felt they should have done.

I recently dined at Cibo in Altrincham and had a fantastic experience. The steak was exceptional—perfectly cooked and deliciously tender, and it's great to know that it's halal. The manager was particularly impressive, always pleasant and welcoming, which added a personal touch to the evening. Highly recommend this spot for both the quality of food and excellent service.

We have visited the wilmslow and Manchester Cibo and they both top Hale a million times over, the staff are rude the food was average and they got our order wrong won’t be returning

No words! Superb experience 👌🏼👌🏼👌🏼

Cibo is a beautiful designed restaurant. Lots of attention to detail. However, they do not write any orders down, so lots of errors for drinks and food. I had pate to start which was £15. It was OK. Everyone else's was apparently fantastic, but again a little expensive. Unfortunately, I orders the fillet steak at £33, and they cooked it wrongly, twice, so everyone else had eaten their meal, and I still hadn't eaten anything. I just couldn't risk and 3rd time, and be the only one eating. Everyone else said their dishes were lovely. In their defence, once we managed to speak to the manager, he made it right. Not sure I'd go back. The numerous, silly mistakes, should not have happened.

Saturday evening- we loved the service we received tonight from staff! Me and my partner ordered bruschetta and deep fried squid which were both basic starters but still lovely! For mains I got the lobster ravioli which was delicious and my partner got rib-eye steak which was cooked to perfection! The service is what makes the experience even better. We spoke to quite a few staff and they were all lovely especially the lady on the door with dark hair and the bartender was our favourite (not sure of his name but had dreadlocks I believe. He was super friendly and described all the gins (my fave) to us. He also gave us a complimentary shot at the end of our meal which we hugely appreciated:) Only downside I guess is the service charge which was £13. We do like to tip but prefer to do it ourselves. And parking is a nightmare, but we loved our date night here tonight.

We frequently visit this restaurant as its one of the few places where you get what you pay for. Service and food are consistently good. The food is absolutely delicious and the cocktails are superb.

My daughter loved Cibo Hale restaurant when she went with her friends.

Most amazing T bone steak, cooked to perfection, love the decor and the serving staff are attentive and really friendly, thanks for a lovely evening 😀

Beautiful food, Beautiful atmosphere & great service throughout, Shoutout to erika who made us feel Special from start to finish.

I went to lunch with my son and we weren't disappointed, everything was to perfection, the service was great, the waitress went through the menu with and made some recommendations. The food was delicious.

The food was absolutely amazing and tasted wonderful. The table next to us was quite lively (group of golfers), however there language did not suit the restaurant, the staff never said anything to them...... we felt the staff were not happy in their jobs and were much, much too pompous throughout our visit, for this day and age. Such a shame

Fabulous place and lovely food.. staff not happy and very stuck up. Service was miserable and no effort from staff, to see if you were OK and DID NOT deserve the service charge that day.... so sad as food was amazing

As a local, Cibo is my favourite restaurant I usually brings my friends here …. Great atmosphere, beautiful decor ( I still not yet to sit on their beautiful terrace) and amazing food. My most recent visit they got new squid ink pasta with lobster and seafood. The taste is so good I would not hesitate to recommend it to everyone.

Roof terrace, sunshine, great food excellent service. Cibo does it so well!

Staff were superb and more than accommodating - Food was spot on

We celebrated my wife’s birthday at Cibo, and it was amazing. The food was delicious and the atmosphere was perfect, can’t wait to go back.

It's alright. The sort of place where customers are a mix of chavs and classy people. Food is absolutely average. Very well decorated. The 2 italians walking up and down the stairs in blazers (making me assume that they are some sort of managers) were swearing all the time, assuming that no one would understand them (unlucky hey). Thankfully we were served by a young woman that was very polite. The bruschetta was totally burnt but regardless of that, it wasn't replaced or removed from the bill. With so many restaurants around, the only reason to visit this one would be the decoration, and if you are lucky to have a table with a view, the cars passing by.

Incredible restaurant, food was amazing the waiter and service was outstanding. The restaurant has a lovely atmosphere. Will definately go back.

Great first visit. Only thing we sat at a table where there was lots of movement and my head got hit twice by the waiters

Nice food, but won’t be going back. The service is poor if you are not prepared to spend a lot of money. We booked a table and arrived on time, but we were sent to the bar first. My wife told them we would order drinks at our table rather than at the bar. We decided not to order any wine, and went straight to the main courses without a starter as there was a lot of us but did order a cocktail and soft drinks! Unfortunately we found staff were frosty throughout, barely looking at us once we said we didn’t want wine or starters, and removing wine glasses in a bad tempered way. We didn’t want a dessert, and the waitress virtually threw the bill onto the table when I asked for it. They obviously expected a huge tip from a table of 7 people, but unfortunately for them we didn’t spend as much as they wanted us to!

Very busy but service and food was still great!

Food was poor ,meat was tough. Premium price for larger and it was flat . The only saving grace was the service was good . Raised with staff was offered a Lemoncello as a sorry instead of knocking off the price of the poor quality food and flat beer off the bill. Have had better food elsewhere.

Really good food and service was excellent

The food was not to a standard we have had before at other restaurants and it’s heavily over priced for what you get. I would not go for dinner again, maybe for a coffee n cake!

First time visiting and it definitely won’t be the last. Food was delicious, the service was great and our waiter was so lovely. Highly recommend for a special occasion.

The best thing about CIBO is the unique setting, especially the terrace. Food is descent and desserts are to die for. Expected a little more from staff, but that was just one occasion so maybe only that evening. We’ve been so many time and everyone came back with great memories. It’s mainly Italian food but has steak and salads too. Kids can easily eat there especially if they like pasta.

Booked online at 815pm for a 9pn table. The booking was accepted. Arrived round to hear they did not receive the booking and that the kitchen was closed.

Disgusting toilets . Flooded and then to add insult to injury on Mothering Sunday or any Sunday no toilet roll. Never ever

Great food can't wait for the summer to be upstairs.

Quick review: A high end restaurant with unique Italian dishes and even more unique setting. Though service charge and slower service during busy times can be off putting the food, quality and views are worth a visit. Pros: amazing location with massive glass conservatory on both ground and 1st floors. Uniquely designed dishes and authentic flavours. We recommend the Sea Bass Linguine and Honey Semi-alfredo desert, as they were delicious but not heavy. TIP: Be careful with pasta dishes with butter sauce as the melted nature of them, can get on your clothes if not forked delicately. Cons: 1. if sat in the conservatory areas, the outdoor heaters might be turned off by the staff, at the request of other guests, so just be aware if you don't like to be cold. 2. We were not asked how our food was, which is usual at most restaurants, nor was timing good when asking for the bill, as it took a long time to get staff attention. Tip: come during a weekday for a nice quite experience and more attention by the staff. Overall I would recommend this restaurant for the food, setting and views.

Average at best Service was not good had to ask 3 times for water for the table staff seemed totally uninterested Would not return

We were a large table of around 25 but this did not affect the quality of service or the quality of the food which was excellent. We will definitely be visiting again.

Food was pretty good, albeit the liver was overcooked imho. Service, though was excellent.

Was really looking forward to our visit having heard good things, unfortunately, it was average at best! We all agreed, it was noisy, probably due to a design issue to be fair, and there was an open window near our table which affected the comfort of two members of the party. We should have mentioned it but didn't in fairness. Service was okay, but nothing special, asked for a spoon which took 5 minutes to arrive. We put this down to us not being regular customers and not members of the Hale clique. Quality of the food was average, nothing blew us away. The portions were small and didn't represent good value for money. We had a couple of gins, a couple of pints and two 0% beers, 4 starters , 4 mains and 4 coffees. with cheeky 12.5% service charge the bill was £210. Had we come away saying the meal was fantastic we wouldn't be moaning now, but it wasn't. We certainly won't return, there are two other quality Italian restaurants to pick from in Hale.

Beautiful evening from start to finish...Dominica is an amazing hostess. Greeting was lovely & warm. Delicious food. Everyone whom we came into contact with was delightful.

An absolutely lovely Restaurant, great Ambiance, excellent Service, helpful staff and above all, Delicious Authentic Fresh Food. The Place is popular with A-Class Footballers seen regularly. During my visit, Eric Ten Hag, Robin Van Persie and Ruud Van Nistelrooy were also sat at the restaurant.

We had a great meal and great service from Felix and Krishna . All very reasonable prices . All freshly made . Would certainly recommend. Park in Aldi car park.

This was our first visit to Cibo. We had decided we wanted to eat Italian and had noticed the restaurant on our last few visits to Hale village. The restaurant is stunning, the service excellent and the food outstanding! The scallop starter was divine and my wife’s chicken liver starter was rich and delicious. We were going to choose the lobster ravioli I but our waitress Sara suggested the special dish which was half a lobster and linguine. It was absolutely amazing! So delicious! Unfortunately we didn’t have room for dessert but we will definitely be back. All the staff were friendly, attentive and very accommodating.Excellent customer service that you don’t always get in restaurants these days. A special shout out to our waitress Sara who was helpful and lovely!

Beautifully seated and served 18 guests for a birthday lunch on the roof terrace. Service was excellent, quality of food and flavours were delicious, attention to detail was without fault. During booking and planning phase, dealt with Lorenzo and Francesca - both extremely friendly, welcoming and professional... all staff wonderful...

Great food Amazing decor and staff However Arrogance woman and young child sat behind us watching films Full volume No headphones So we all got to listen to the kids movie and couldn’t hear each other Arrogant and very pretentious woman Ruined the night

Arrived on time for our booking. Shown to a garden table in the conservatory despite the restaurant being empty. Sat for 15 minutes, no menus and no drinks. We left shortly after. Would rather spend our money where it is appreciated.

Absolutely Awful experience!! Lobster Ravioli came out raw !! sent it back was nuked in the microwave!! was old not fresh!! one of the managers after we sent the food back said ' Are they done yet or what'! service charge was added , asked to remove it and was angrily asked was the service not good so all other diners could hear .. unacceptable response will not recommend or be back every again saving grace was the lady who took payment couldn't apologise enough as all the other suits had disappeared

We booked here for a birthday celebration. It was a fine dinning restaurant. Pasta, risotto and dessert - chocolate fondant and tiramisu were tasty. The male staffs provided good service except the 2 females who should have been sacked. We made a reservation and stated clearly that it was table for 4. To ease the access issue, we mentioned a pushchair with us. Upon arrival, the lady who stood at the entrance were weird and so apathetic to give us a table. In fact she did not reserve a table for us and oddly kept asking if we were 5 with another baby. Then she just randomly gave us a table by the entrance while the restaurant was completely empty. The waitress was also miserable - no smiling, not paying any attention. When my partner videoed the kids singing the bday song, the waitress kept passing another dessert to him and asked him to take it so she could finish her task. It was extremely awkward. Couldn't she wait for a moment or just leave the dessert elsewhere on the table??? We would rather visit the other one in Wilmslow next time. Expecting a better service in this kind of restaurant.

Welcome back to my series of serious and well documented reviews. Today I will be reviewing this ‘Italian’ restaurant, I’m not sure why we ended up here, we were supposed to still be in London, oh well…. Let’s get down to brass tacks. I ordered the Caesar salad, and the chicken was deeeceeeeent, an everyday I’m shuffling level of nourishment. However, I also ordered half a garlic bread with cheese. I was given a cheese cheesewhich instead. Not sure what happened here, manager was clueless. The main course was diavolo pizza. For some reason the pepperoni tasted of liquorice, as opposed to well, pepperoni. Good job I’m not allergic to liquorice, otherwise that would’ve been a honky bog scenario. 4 yums out of 10, not yum yum. I was not at all interested in desert, as when the aforementioned clueless manager came over, he just gave excuses about the food. However, his beard was a 20/10, but beards are not edible, so pretty useless to be honest To crevice, I would not rush back to this establishment, unless I needed beard advice. I am however a dog with below average IQ, so that will not be necessary. DONUT COME HERE, unless u want to be very upset inside?

Came as a party of 30 for an annual works night out. Flawless experience from start to finish. The restaurant decor is stunning, food was gorgeous with generous portion sizes, and the service was absolutely fantastic. Everything you’d expect from a top restaurant which this certainly is. Our company is also in the restaurant and bar industry so we would know, and it was even better for us knowing what goes into delivering that excellent experience. Big thanks to Dominique our server and the manager too I didn’t catch his name (Sunday 7th January evening time.) Have already recommended to family and friends I will be back soon. Thank you again!! PS Tiramisu is to die for!

Reminds me of when San Carlo in Manchester was good - great setting, food really good and typical top class service from an Italian run restaurant

A fantastic place, great atmosphere and always excellent service. The food is amazing and exquisitely presented. Every visit is a delight.

Really poor experience. My wife and father were deciding between a white wine and a Rose. The waiter suggested a particular Rose which they said ok to. All be it being naive to accept the suggestion. The waiters suggestion turned out to be £12 per glass of which they had four. Obviously when the bill came it felt a bit like they’d be played. I’m sure a lot of people reading this review may think otherwise. Left a really bad taste in our mouths having been supportive of the chain up in the High Peak and in Hale. Will be taking our business elsewhere in the future.

Lovely food. Great atmosphere. Perfect for Christmas Eve with the family. Thank you.

Great atmosphere here with a real vibrant buzz. We were a large table of 13 who had booked for a birthday early at 6pm. The service was not up to the standard of cibo in wilmslow. Waiting for drinks orders and I had finished my main before my wife's arrived to the table. Will stay at wilmslow next time. Service is what makes the difference between your cibo/san carlo/piccolino's. It wasn't the best this time.

We booked Christmas Day lunch at Cibo this year at 12pm for 8 people. On arrival we were seated to our table which was nice, we had a great table upstairs. When we got given the menus we noticed the children’s menu was different to the one which had been emailed to me when we had booked. The menu for the children was missing the turkey dinner. When our waitress returned to get our food order and drinks order at the same time, I asked where the children’s turkey dinner was? We were told this was now the menu and turkey wasn’t on it for the children. The options were pasta or pizza for their main course!!! I asked if we could order the turkey from the adult main and was told yes, but the children then couldn’t have the starter or dessert of the children’s menus and they had to stick to an adult menu. We then had to pay more for the adults menu for them. All for them not to eat their starter from it! After only being seated for five minutes, the waitress who was miserable and unhelpful told us we had to order our starter, mains and desserts now as well as drinks as we were under the 2 hour time slot. I was aware of the time slot but didn’t appreciate being reminded of it after only being seated for 5 minutes with still not drinks order taken! At the end of our meal we asked for the bill which took 20 minutes to arrive ( so much for rushing us at the start) We did pay the 12.5 percent service charge, as I do respect people who are working on Christmas Day. However did the waitress, staff deserve the service charge…. Definitely not! We are local to Hale Villiage and have been to the restaurant many times. Unfortunately we shall not be returning on Christmas Day or any other for that matter. Very disappointing.

Great food, atmosphere and service

Lovely place with absolutely delicious food!

Lovely meal for 5 on Tuesday this week. Decided to avoid Manchester city centre and picked Cibo in Hale and was so glad we did. Food was delicious, service was good, drinks a bit slow but it was easy to grab someones attention. Will definitely be returning as a preference to schleping into Manchester and paying over the odds for average food in "insta" worthy environments that are too busy (am I getting old :)). Have already shared my good reviews with friends who will be checking them out soon too, thank you for a lovely night.

Food was tasty. Service is excellent

Really poor meal. Steak was chewy. Chips arrived cold and late. Service was miserable.

What a wonderful experience eating in Cibo . Perhaps not my ideal cuisine but I was very pleasantly surprised with what I had . Decent food , a spectacular setting and brilliant service from the impressive Lorenzo . Start to finish was excellent . Thank you Cibo .

Lovely Italian restaurant with extensive wine and food menu. Delicious food.

Lovely restaurant, cocktails were superb! 🍻

Good portion size. Good service

Great ambience however very delayed service. Food is ok

Wow..veal chop fit for an Emperress...it was sensational from the quality of the meat to the perfect cooking. The first floor terrace is a Christmas wonderland of foliage and baubles...all beautifully lit. Best food, ambience and service by a wide margin anywhere...and the terrace is as warm as toast with its winter sides and heaters

Amazing!! Went there for my 8 year old son’s birthday, it was a Monday so it was very quiet inside. However on weekends it can get very busy. They had amazing Christmas decorations!! We brought our own candles, but the staff already knew because he had a badge on!!! We sat upstairs, outside, which was the best of cibo. The view of Alty was amazing, we counted how many carriages there were! (Some had about 30!!!) I would definitely recommend for birthdays!! Weekdays are very quiet, which is the BEST experience of cibo. Of course weekends are also very good.

I have visited previously numerous times, as usual the food is delicious and the portions quite generous. Today the restaurant was freezing cold, I complained and our group of 7 was moved and squeezed in a table for 6, and to be honest the room was still freezing so that some of us dined with their coat on! Unacceptable.

Unfortunately, won’t be going back any time soon. The quality of the produce has seriously gone downhill. The burrata was actually mozzarella. The pizza base looked like something from Iceland. The melt in the middle chocolate pudding came out in under five minuets therefore was clearly a bought microwaved pudding. Always appreciated cibo for its high quality standards but the meal has left us not wanting to return.

Absolutely outstanding service and food Highly recommend the ribs. We will be back very soon.

Nice restaurant table was a bit tight but really enjoyed what I ordered and would definitely visit again

Thank you to Angelo and the team at Cibo for delivering the most attentive service I have experienced in a long time. It is clearly something you work hard to deliver, thank you. Thursday night and busy with a gorgeous inclusive atmosphere. The décor is stunning and the food of great quality. This is now my new favourite restaurant and Iwill be back.

It’s hit & miss if I’m honest. Been there few times. Food is okish but it definitely lacks in customer service area. Managers walk around like they’re on a set for God Father movie 🤦‍♂️ They are more interested in checking themselves out in the mirror than paying attention to actual paying guests………. Poor waiters always running around like headless chickens. We only go there for sun ☀️ Riva cross the road is awesome though ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The food was incredible service was amazing a must go to in manchester! BOSH

Very good food in a very nice environment

Lovely dining experience. Place is beautiful and the service was great. Food was lovely and fresh. Huge portions which I couldn't finish but couldn't fault it at all. Would highly recommend.

Been here many times and to the Wilmslow Restaurant. Food as always was amazing but the experience this time was not good at all!! When I booked this I told them that it was for my wife's 40th Birthday and requested the best table possible. When we were greeted there was no acknowledgment of my wife's birthday, this was by front desk staff and a gentleman in a suit. So I presume he was management. When we sat down he approached us and asked our names for the second time, and we still to this day can't make this out, he asked about a bottle of wine being ordered by a different name to ourselves. We politely said that is not us! He repeated himself because someone had rang up, so we did think for a second could one of our family members have rang up as a surprise for my wife's birthday. He did mention their birthday but we couldn't make out weather it was a wine billed owed or a gift from them. I did say it is my wife's birthday today but that is not us who ordered any wine. He didn't even wish happy birthday and just walked off and we heard him say to the staff it is her birthday but its not them. He come across as rude and very unprofessional to be honest. As a lot of the staff did that evening. It didn't have a warm and friendly atmosphere nor were they interactive with our children. Even when we were eating, the table was right next to the front door, definitely not the best seat in the house for an empty restaurant but just the staff in groups around the table practically waiting for you to finish. We left after mains and went somewhere else local for a coffee and cake. Again the food was great just not a pleasant experience for a special birthday. Just hope this isn't becoming one of them places where your face has to fit.

Really nice place, great atmosphere, staff are friendly. Food was great and came quickly after ordering. Highly recommended.

Food and service was excellent. I would fully recommend.

For a start, we were barely greeted at the door despite having a booking. Our server took our order swiftly which was good but never introduced himself and then we barely saw him again. After both our starters and mains were cleared, no one checked in on us about the food, which is surely the most basic in steps of service? We had to ask for more drinks and the dessert menu. As it was my birthday meal, it did leave a bit of a sour note on my night and I probably won’t be returning to this branch. The food was delicious as always hence the 2 stars and not 3, but the service on this evening was particularly poor and not worth the 12.5% service charge added automatically. Another red flag is that the manager did not ask if anything was particularly wrong when I asked for the service charge to be taken off - shows how much they care about their customers’ experiences. We visited on a busy Saturday evening so I can understand the staff may have been rushed but we felt as if they were trying to serve as many people as possible without a care or attention to service, which you expect when paying good money for a meal out.

Clearly the place to be seen in Hale, but sadly only for the social media clout and not for the food. Portions generally on the small side (especially my lasagna), food was OK but nothing more and prices on the high side - plus a 12.50% service charge!

Went to have a long lunch with friends. Decor was lovely, service excellent, menu fantastic and the food did not disappoint. Really great meal and everyone in our group of 6 was really happy. Not cheap but it was worth it and probably quite normal for Hale. Recommended. They were also good with my little girl I took with me.

Nice atmosphere and great staff but But I can't say the same for the food. The seafood plate we ordered for a starter was very nice and tasty. But the main course portions and presentations were not professional at all. Duck meat, for example, was floating in a sauce that was too sweet. There was no balance on the plate. Next to meat with such a sweet sauce should not be a side dish of sweet potatoes. There should be a more sour and salty alternative. Our second main meal was T-bone. it was very nicely cooked and delicious. But there should still be no carbohydrates next to such a large amount of meat. It was served with fries on the side and also had a very bad oil smell in the potatoes. There should be a lighter by-product next to such a meat. Such as vegetables, salads. If I have to talk about dessert; I can say that we had the shock of eating fake tiramisu in an Italian restaurant. A tiramisu that you never get the taste of espresso. A cream made only with double cream and sugar without the use of any egg yolks in the cream. It was so bad, the cream stuck to my palate. I am sorry.

Great authentic food, reasonably priced and friendly staff.

Located super close to shale train station - in fact it’s a cross the road. Parking is tricky so be patient and you will find one. The entrance is wide and inviting with a compact bar straight in front of you with seating areas up or downstairs 4 of us ate a starter and main for £40 per head. We paid for drinks at the bar separately See photos for our meal: Starters: garlic bread with cheese & chips with truffle oil Mains: steak with broccoli, spinach and new potatoes on the side Roast duck with sweet potato Lobster ravioli Everything was fabulous and served hot The only thing that let down the atmosphere was a large birthday party of 14 year old girls, which was a one off!

Such a beautiful restaurant. Eleven of us had a meal yesterday to celebrate a birthday. The food was superb and the staff were just amazing! So attentive and kind. They really couldn’t do enough. Thank you for having such high standards and making sure everyone thoroughly enjoyed their time at your wonderful restaurant.

Amazing Italian food and the venue is sparkling with great service. I will like to go again.