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3.8

Based on 4.021 opinions finded in 9 websites

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Nº 4547 in 7028 in City of London, Westminster

Nº 392 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..cookedfishchocolatecheesegarlicpastarisottopizzacreamcalzonechickensaladcarbonaraspaghettipaymozzarella

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Danny was a brilliant! Service with a smile 😊

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Jenna Lewis . 2024-12-18

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Great meal and experience. Danny was excellent...

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John De Coteau . 2024-12-18

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Dalibor was fantastic. Very nice and friendly service.

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Zlatka Genova . 2024-12-18

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Danny was absolutely amazing.Very good service,amazing food!

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Gergana STOIMENOVA . 2024-12-18

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What a wonderful place! Food was great, presentation was wonderful, and we had an impeccable server!

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Shawn McRoberts . 2024-12-17

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Danny was really helpful, great service!

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Katie Norton . 2024-12-17

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We recently visited Zizzi Tower Hill, we have always enjoyed meals out at Zizzi and this was our first visit to the Tower Hill branch. We ordered starters which were delicious and then had ordered their new vegan meatball pizza and looked forward to trying it (along with another vegan pizza and a risotto) when the pizza was brought over by the waitress I noticed the pizza that was brought over had a burrata on the top, I spoke with the waitress and said the order was incorrect and I had in fact ordered a vegan pizza (mistakes happen and its nothing that couldn't have been easily rectified).....her response was oh well i'll just get the cheese taken off and you can eat it!!!! I think not!!!! To say I was shocked by her comment was an understatement!! Would similar statements be made to others with dietary requirements i wonder?? Such as oh ill just pick the pork or beef off of it and then it'll be fine???!! Oh you hsvevsn allergy? Let me just take the allergen off and it'll be OK??!! Luckily this was noted by the manager Tristan, and he quickly approached our table apologising for the mistake and ensured a new pizza would be made. Tristan brought the pizza over himself and was very apologetic and ensured the rest of our visit we felt totally looked after and welcomed. There was a family sitting two tables from us, we hadn't noticed them previously, what caught our attention was the waiter shouting at them 'what do you want me to do about it then?' This obviously caught the attention of close by diners, no idea what had happened but the family seemed calm so everyone was wondering the need for the outburst from the waiter! This waiter then clearly irritated proceeded to stomp Around the restaurant red in the face slamming napkins and cuttlery on empty tables, this made everyone feel really uncomfortable. Tristan was once again over to that family to save the day! We noticed he made them feel just as special as we felt, Tristan seems to be like a great manager just what a shame he doesn't have such good staff and he's having to continually make amends with customers for what is quite frankly poor service from the other staff. If Tristan wouldn't have been there that evening i think we would have had to really complain to Zizzi about the poor service. On the plus side food was really delicious, thankyou to the chefs! And thankyou once again to Tristan the manager for making us feel so looked after.

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Michelle Baranyi . 2024-12-17

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Danny was excellent! Food was great!

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Howard Conoly . 2024-12-17

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UnCozt and we was not happy. Good thing he took the flower cheese of the tab. Cold and we got placed in the worse table even if there was 40 open tables and cozy places.

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Jon Kol . 2024-12-17

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Stumbled upon this restaurant while searching for dinner. Awesome food, the calzones was great, not heavy like American calzones. Wish there a Zizzi in America.

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David Kaplan . 2024-12-16

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Danny was the best!!!! Made our entire day better. Give him a raise, he deserves it!

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Dorrenda Thomas . 2024-12-14

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Waiter Danny very kind and accommodating, food delicious

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Jessica . 2024-12-13

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The food and service was awesome as always. The service personal (Danny) was very kind and telling us funny stories. Nice guy

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Thomas Kremschnitt . 2024-12-13

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I was one of a group of ten friends who ended up having to look for somewhere, very last minute to enjoy pre-Christmas celebrations. We were made to feel so welcome by our host Danny and the rest of the team. Food was great, atmosphere relaxed, the team couldn’t do enough for us. Thank you for a lovely evening 😊

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Ruhsen Beat . 2024-12-12

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Excellent service from Danny, great food and ambience

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MOOSA RIASAT . 2024-12-12

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Great food, great experience, great value. Danny was brilliant with us. We were at Zizzi’s for our Christmas lunch and he made it a very pleasurable time.

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Flamur 99 . 2024-12-12

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Danny was a pleasure and so helpful to the whole team. A great spirit of Christmas cheer!

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Ellen Chard . 2024-12-12

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The most exceptional service I have recieved in a restaurant in a long time. Visited Tower Hill branch, Danny was amazing, so attentive, fast service and made our visit memorable.

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ANOUSKA GEORGIA . 2024-12-12

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Great place for our team festive lunch. The Christmas menu was extensive, food was lovely, the portions were huge and we had 3 courses from the set menu for under £30.00. Danny, our waiter couldn’t have been nicer or more helpful and attentive. Thanks Danny.

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Jane Elliott . 2024-12-12

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Very tasty food including great service from Danny

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Dagmar D. . 2024-12-11

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Danny was the best waiter ever. Verry happy

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Pat Shooter . 2024-12-11

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Thank you Danny for the amazing service, food was really nice :)

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NITIKA RAHEJA . 2024-12-11

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Excellent service by Danny during an extremely busy period. Very attentive and bubbly! Thank you!

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Dimple Chavda . 2024-12-11

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Brilliant service from Danny. Thank you.

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Kayla Woods . 2024-12-11

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Spectacular Italian food. Good place to go with the family and good location, next to Tower Bridge. An average of £35 per adult and children's menus of £8.50.

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Javier Garcia . 2024-12-08

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Nice food. Crowded and loud but not offensively so.

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Tony Scarfone . 2024-12-07

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good food and lovely atmosphere, served by danny who was very bubbly and really made the experience better.

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Katie Williams . 2024-12-04

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Cold day on our London trip. Had the lasagna. Best lasagna since Spain. Great service from our waiter Danny. Highly recommend this place.

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Mark Fuller . 2024-12-02

MORE AT Google

Zizzi Italian Restaurant is a must-visit! The food here is incredibly fresh and absolutely delicious. We started with the calamari, garlic bread, and king prawns—all were cooked to perfection. A special tip: try the red sauce with the calamari and prawns. It’s so much more flavorful than the white or tartar sauce and takes the dishes to another level. For our mains, we had the Margherita pizza and the sea bass, and both were outstanding. Pro tip: save a little calamari and put it on top of the pizza—it’s a game-changer! Sprinkle some of the olive oil provided on the table, and you’re in for an unforgettable flavor combination. To wrap up the meal, we went for the choco-banana brownie sundae, and it was easily the most appealing dessert on the menu. Make sure to leave room for it—it’s worth every bite! The staff were fantastic—friendly, attentive, and went above and beyond to make sure our experience was perfect. Zizzi is a place I’d recommend to anyone looking for great Italian food with exceptional service. We’ll definitely be back!

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Khaled Alkulaib . 2024-12-02

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Very nice restaurant!! Pretty good food, and very good quality. I ordered rabioli and they were delicious And also a gluten-free pizza for my pepperoni partner and it was delicious.

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Ivantxu Gracia . 2024-11-30

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Came in at the end of a trip. Staff got us our last minute cocktails fast and before we were late for our bus

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Priscilla s . 2024-11-30

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Lovely service and the food was very tasty too. Would definetley come back

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Arlind Corleone . 2024-11-28

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Food was amazing and our waiter Danny was first class with his service :)

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Wesley Davies . 2024-11-28

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Danny was one of the best waiters I’ve had. Food was lovely.

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Football World . 2024-11-28

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Lovely staff & great experience

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Shubham Sharma . 2024-11-27

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Danny was a fabulous waiter and served excellent food

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Ell B . 2024-11-23

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Wonderful place to enjoy your evening! Food is amazing, atmosphere is great and service was extremely good and welcome !! Waiter Danny was very friendly and made us very welcome on board! Definitely 5*****!

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milda lapkovskyte . 2024-11-23

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Danny is a legend and a complete pleasure

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Luke Rodger . 2024-11-23

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The atmosphere is the best!!! Food and drinks amazing!!! The waiter Danny is very awesome and very polite!! Loved it!!

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Monika Duseikaitė . 2024-11-23

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Danny was an absolute please! Will come back soon

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Will Allen . 2024-11-23

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Everything was very great, staff was very friendly, Danny is a great waiter, and the food was tasty

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Sandra Vidikaite . 2024-11-23

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Great choice of menu, great food. But sadly the hot chocolate was not hot, just Luke warm. Ask for it to be made hotter and it still came back not hot enough.

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Martin Dale . 2024-11-20

MORE AT Google

Amazing food, and amazing service. Danny our waiter made our experience at Zizzi 10 out of 10. He was super helpful and informative about the menu and very upbeat and friendly. If you have the pleasure of being served by Danny you’ll experience great service and have a wonderful meal. Thank you Danny, we will be returning to Zizzi again soon.

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Kayleigh Sullivan . 2024-11-10

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Tristan and the team were lovely

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Scout Pendlebury . 2024-11-09

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Tristan is my favourite team member!

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Michal Nowak . 2024-11-04

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Danny was a great and attentive server.

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Todd Ledwith . 2024-11-01

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Great experience and Danny our server was super friendly and helpful

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Abbie Hardwidge . 2024-11-01

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So delicious and tasty. Service was so smooth and quick and our waiter Danny was really friendly and made sure everything was perfect for us

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Ellen O’Connell . 2024-10-31

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Absolutely delicious 😋 A special shoutout to our waiter, Danny, whose kindness and smile made our visit even more enjoyable. Highly recommend!

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Kate O'Connell . 2024-10-31

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Danny was amazing. Would definitely go again. Thank you

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Reney N . 2024-10-31

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Excellent food. Dalibor was an excellent waiter. Would visit again and would recommend

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Scarlett Deeprose . 2024-10-29

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Dalibor was a great waiter, great customer service and went above and beyond to give us a great Anniversary meal!!!!!

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Stephen Lilley . 2024-10-29

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The food was amazing, the customer service is remarkable, absolutely lovely staff would definitely come back again, highly recommend to visit this restaraunt, you feel welcomed as soon as you walk through the doors

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Andrius Zapolskis . 2024-10-27

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Very good food but charged an extra £13 for a service tip (meant to be optional) hidden at the bottom of the bill. CHECK YOUR BILLS

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Adam Thomas . 2024-10-26

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Really nice food and super nice service

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Lova Förlin . 2024-10-25

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Danny is that guy! The Mediterranean seabass was fantastic and we had a great personalized experience. Thank you!

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Ricky . 2024-10-25

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The service was really amazing. The staff here are welcoming and fast. The food was served well, service time was speedy. Amazing experience. Amazing atmosphere. There's windows to see outside so you can enjoy the food as well as the view.

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Sherin Sara Samuel . 2024-10-25

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Great service from Danny, very high energy and a joy to have as our server <3. Food was also fantastic for a decent price. Would recommended dining here definitely ask for Danny if possible!

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Ctuck15 . 2024-10-25

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arancini was amazing so was the meatballs and Danny was amazing :)

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Andre Anthony . 2024-10-25

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Super nice place and wonderful food! really recommend! Danny our waitress was so nice and social! wow

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Evelina Hansson . 2024-10-25

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food was very good, And the service even better!

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Oozy Bitew . 2024-10-24

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Danny is amazing love him so much!!! Really outstanding from all the services I met

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Xuyang Zou . 2024-10-23

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I have to say the service we received was first class (better than some 5* restaurants). Tristan and his team looked after our table superbly. Many thanks 👍🏼

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Anil Tailor . 2024-10-21

MORE AT Google

Probably the best pizza in the area. Super quick and fantastic service. Gluten free options are great and staff are very attentive to allergies. Good wine and drinks choices. Restaurant is very nice snd clean plus you can see the pizza oven from your table. Special mention to manageress Marina. This place is outstanding, friendly and a a restaurant to head for if you are in the area.

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AJ The Player . 2024-10-19

MORE AT TripAdvisor

It was a wonderful experience and I highly recommend you pampering yourself with a wonderful dining and customer service moment.

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Darrell Rhyne . 2024-10-19

MORE AT Google

Had a great din here. Danny and Jack were absolutely lovely and made the experience 5 star. Thanks guys x

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Shayna Wilson . 2024-10-15

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Hats off to the chefs, the pizza here was phenomenal! We ate at 50 KALÒ in the centre and this little pizza place was superior by far!! Thank you, highly recommend 🫡

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Dan James . 2024-10-14

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Excellent location and meal size was above average for areas in London. Staff were courteous.

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Dax Man . 2024-10-08

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Danny was an excellent server! Lasagna is a must try!

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Dana Falkenhagen . 2024-10-07

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Average meal. Appreciate it’s a budget friendly chain but service wasn’t great and the atmosphere a little uninspiring. Had to ask for forgotten drinks and a dessert menu on what looked like a quiet night. 3 items also not available as they had run out.

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Tommy . 2024-10-06

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I ordered the Rustic Rustica Pinoli and Loaded Bolognese Chips, which was absolutely delicious, such wonderful expression of flavour. The lady who served me the take away servicw was also wonderful so very helpful and accomodating. Fully recommend. Thank you.

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Wanderer64110373986 . 2024-10-04

MORE AT TripAdvisor

They accomodate so well for dietary requirements. I had delicious gluten and dairy free pizza and pasta. Highly recommend.

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Sasha Bula . 2024-10-01

MORE AT Google

My mom and I went two times today because the food and service were just that good! Thanks to Danny for being so attentive and kind to us!

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Allie Knight . 2024-10-01

MORE AT Google

Zizzi was such a pleasant surprise! The food was spectacular. The espresso martini was to die for. Outside of the amazing food and drink, we would go back just for the exceptional service. Danny was far and away the best part of our experience. In fact, he provided the best service we have had in London thus far. Don’t pass this place up!!!

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Nicole Ronquillo . 2024-10-01

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Complained about the food as what was serves wasn't what was displayed on the website. Also the manager's attitude was very poor he was brief and his tone of voice was curt when it was pointed out to him.

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Wanderer66136109132 . 2024-09-29

MORE AT TripAdvisor

Not their finest hour , lousy service where a number of different dishes and drinks we had not ordered kept coming to the table . The dish that did arrive I had ordered was burnt beyond recognition so was sent back . Eventually our correct order and a replacement arrived and was edible.

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patncolin . 2024-09-28

MORE AT TripAdvisor

Food was lovely, service was even better from Danny. No waiting, fresh taste of Italy

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amelia stephanides . 2024-09-27

MORE AT Google

During a really short visit in London, I had the time to eat out in this great restaurant. I had a Margherita pizza which was really good! 🍕😊 Can recommend this place :)

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Benjamin Wohlert . 2024-09-27

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Danny - very friendly and helpful :)

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Olivia Henty . 2024-09-27

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Very good and fresh food. I recommend :)

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Tomasz Krawczyk . 2024-09-25

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Haven’t been in Zizzi’s in a while and it was good to see some new items on the menu. I definitely recommend the truffle pizza. Great attentive service also. Can’t wait to be back to try the other dishes

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Hummings Café & Bar . 2024-09-23

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Great place with great food and atmosphere. We were served by Marina - she looked after us and made our experience even more special!

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Стася Зубкова . 2024-09-23

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We visited Zizzi - Tower Hill yesterday for a family meal and had a really enjoyable experience. Since it was a Sunday, we made use of our Taste Card, which made the meal even better value. The food was good overall, and although the portion sizes were on the smaller side, it wasn't a problem because we were able to enjoy three courses comfortably. The pizza had a lovely smoky taste, and the rest of the dishes were cooked well. The restaurant was quiet, which made for a nice, relaxed atmosphere. The service was also on point—friendly and attentive without being intrusive. One thing I appreciated was that the disabled/baby change toilet was clean and didn't have any bad smells, although it could use some updating to match the rest of the restaurant's standards. The only slight downside was the kids' starters, which were of poor quality, but the rest of their meals were fine, so it didn’t spoil the experience. Overall, it was a pleasant dining experience, and we would 100% go back again.

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Garrett Fletcher . 2024-09-23

MORE AT TripAdvisor

Ended up here by chance for lunch. There were few 'real' lunch dishes, so we opted for pumpkin salad. It was very tasty.

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Lisanne K . 2024-09-22

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We had a lovely meal, food was fresh and delicious! We were looked after very well by Tristan. Definetly worth visiting this branch

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sj sj . 2024-09-19

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We had a lovely meal, food was fresh and delicious! We were looked after very well by Tristan. Definetly worth visiting this branch

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sj sj . 2024-09-19

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We visited this restaurant on a Wednesday in August and the experience was positive. The atmosphere was pleasant and the waiters were very friendly, which made the visit even more comfortable. We opted for the pizza, which was very good. Although I don't consider the place to be extremely expensive, it does have a slightly higher price than other pizzerias in the area, although I understand that it is because its location is very good.

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Lorena Perez . 2024-09-14

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We visited this restaurant on a Wednesday in August and the experience was positive. The atmosphere was pleasant and the waiters were very friendly, which made the visit even more comfortable. We opted for the pizza, which was very good. Although I don't consider the place to be extremely expensive, it does have a slightly higher price than other pizzerias in the area, although I understand that it is because its location is very good.

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Lorena Perez . 2024-09-14

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Despite a reservation, we couldn't get a seat even though several tables were free

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Stefan Huber . 2024-09-13

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Delicious pizza !! You can ask for gluten-free pizza ! :-) Amazing service.

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Libor Šenkýř . 2024-09-11

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The food Is delicious and Danny has been very attentive and kind at all times. Excellent italian cuisine in London.

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Claudia Montefusco . 2024-09-09

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Lovely food! Incredible service! Very happy to come back to Zizzi after so long. Has kept its same delicious vibe! Don’t miss out!

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Shanna Wilson-Joseph . 2024-09-05

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Thank you to Tristan for the wonderful service as ! You make it a pleasure to visit zizzi

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Helena Murphy . 2024-09-05

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A truly delightful dining experience that I can't wait to repeat!

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Taha Paracha . 2024-09-04

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They were nice to us even though we came with a million kids. Good 'za

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David Cramer . 2024-09-01

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Conditioned place, quality Italian food, ideal for groups or families, correct prices, close to the Tower of London.

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Christine Hasse . 2024-08-19

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The heart of Bohemia will dance when it has a good schnitzel here😁

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Petr Pavyza . 2024-08-18

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The pizza was delicious! Drinks are so good and the service is great too. We will sure come back again!

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Aneta Pavyzova . 2024-08-18

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Was a good experience and very friendly team. Felt like neighborhood restaurant.

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Marwan Shams . 2024-08-17

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The restaurant is priced and located in a central area near the bridge. Very good service, attentive and helpful The food was good but sparse, the portions were very, very fair

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Mònica . 2024-08-15

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