Based on 3.171 opinions finded in 6 websites
Based on 3.171 opinions finded in 6 websites
Nº 4219 in 7028 in City of London, Westminster
Nº 365 of 567 Italian in City of London, Westminster
Opinions
What an amazing place! Thanks to my lovely server Kaitlyn (I hope I spelled it right), for making my dining experience fun and incredible. Such a humble and down to earth person, she made sure that I got everything on time. Well done Kaitlyn, will see you again soon!
Vishh N U . 2024-12-18
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A very beautiful and stylish place in the center of London. We ordered pizza, we got it with cheese and steak, it was very delicious. There are also many types of beverages.
Ömer Şıvgın . 2024-12-14
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Great service,lovely food Klaudia was our waiter very welcomed and professional
kacper mroz . 2024-12-14
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Excellent waitress service by Jessica!! 😊
Andree Selner . 2024-12-14
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I highly recommend Zizzi restaurant at Charing Cross station. Klaudia who served us was very polite and patient. Good was delicious. We will sefinitelly come back again.
justyna gasiorowska . 2024-12-13
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Expensive and poor quality food
D Hume . 2024-12-12
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The pizza was absolutely average for the price (almost below average, as an italian person i have quite high expectations). The tomato sauce way too sweet. Asked for oregano, and apparently, in an italian pizzeria they didn't have any oregano?! Asked to remove the service charge and the waitress seemed annoyed, she asked if was all good with the service (which was ok but nothing special). The ladies next to us started staring and commenting "disgraceful, shame on them"... if the service charge is discretionary, please the next time don't try to make your guests feel like it is an obligation. It felt very uncomfortable, won't be back.
Alessia Ramella . 2024-12-12
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We had our work Christmas lunch at Zizzi's and after being initially sceptical, had a really good time! The food was better than I expected, and Katalin, our main server, was super on it, catering to every need and being really attentive without being overbearing which had a really positive impact on the whole experience
Tiffany Burrows . 2024-12-12
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Love this Zizzi’s, Krisztina our waitress was really nice! Highly recommend..!
Emma Parnell . 2024-12-12
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We had lunch on a Sunday as a family of four. Katalin and Manuela made everything possible to make lunch easy and enjoyable with our two sons. Thank you again!
Andrea Simon . 2024-12-09
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Katalin was very patient with us as a huge group with lots of coeliac’s (gluten-free). The food came quickly and we really enjoyed it. She was very helpful and made sure everyone had what they’d ordered and checking in with us regularly. Our only suggestion is ordering would be easier if starters and puddings were marked as gluten free on the menu. It’s tricky to check the allergen lists online.
Jade Staiano . 2024-12-09
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Very nice food, pleasant atmosphere, good service
TRUDI rosie . 2024-12-09
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Lovely food, fantastic service, would definitely recommend
B Rawding . 2024-12-07
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I’d say it the best place to dine in this area! Super delicious food, fantastic selection of drinks,very tasty desserts. Big and spacious. Very friendly staff. We are super satisfied and will return on any future occasion!
Andrii Romaniak . 2024-12-07
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Jessica was an excellent waitress and went over and above to help to make our engagement meal a very special occasion. Thank you so much for an amazing meal x
Lara Rawding . 2024-12-07
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Food was good and the customer service given by Jessica was great
Amin Belhadj . 2024-12-07
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Jessica was very hospitable and very welcoming.
Lucy Rawding . 2024-12-07
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As a visitor from the States. I came across Zizzi, which the food seemed very promising. And I was right. The food was great and the service that Lily provided. Lily was very great and making sure I was being taken care of. For all travelers, I would recommend visiting Zizzi's!
Mario Delgado . 2024-12-07
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Good food, perfekt Service, thank you Katalin, you are Perfect for This Restaurant. See u 🥰
Julia Schwarz . 2024-12-06
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We’ve had a lovely meal tonight, spot on service with lovely staff. Especially Jessica, she was very lovely, attentive and had a good sense of humour. Thank you!
Amy Sawyer . 2024-12-03
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I had a truly delightful dining experience today at Zizzi’s on the Strand! The meal was a feast for the senses, overflowing with vibrant flavors that left us wanting more. The portion sizes were generous to the point that we happily packed some delicious leftovers to savour later. It was a little too cool as the air conditioning needed to be turned down. Also no step free access it’s down in the basement What truly made our visit exceptional was our wonderful waitress, Katalin. Her attentiveness and warmth added a personal touch to our meal, making us feel welcomed and valued throughout our time there. With her friendly demeanor and impeccable service, Katalin ensured that every aspect of our dining experience was nothing short of perfect. We will definitely be returning, not only for the amazing food but also to enjoy the fantastic service provided by Katalin!
Brownie . 2024-12-02
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Good food and service, although it can be noisy
Steve Melhuish . 2024-11-30
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Jessica very nice service. professionally and very politely
Concept CAZ . 2024-11-30
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A massive thank you to Jessica for delivering the most incredible service I've ever experienced! I can't recommend her enough—make sure to ask for Jessica when you dine here for an unforgettable experience!
Gym It . 2024-11-29
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Food was decent but loved our server Katalin. Really sweet and was fast with service!
Anshul Choudhary . 2024-11-27
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The piccante rustic pizza was excellent - cooke just right. The organic primitvo wine was very tasty. The service was friendly and professional.
Michael John . 2024-11-23
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Jessica was very helpful and friendly
Laura Dawn . 2024-11-22
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Popped in for lunch, easy to find, the restaurant is located 1 level below street, and a rss is via stairs. We were greeted, seated and served by Rob, wonderful service, order was spot on even with changes, and food and service were 10/10, you could happily spend more and get lower quality food and service. It was reasonably busy but still quiet, and a nice place to escape the madness of nearby Covent Garden and the Strand. Comes highly recommended for location service and food. Thank you Rob.
CSB . 2024-11-20
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The food is fantastic followed by a friendly and professional staff, could definitely recommend! I’ll surely be back:)
gabriela mordarska . 2024-11-19
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Great food, friendly staff, prompt service.
Mark Allinson . 2024-11-19
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Good menu with a lot of options to choose also the staff was friendly and attentive, offering great recommendations from the menu definitely will come back again 🫶
Krystian Piwko (Da Koala) . 2024-11-19
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I always loved Zizzi, but what makes it special, is the service you receive, and this time was very very welcoming. Lily looked after us this time and we felt like home. 💯 happy 😊
Andreea Bostina . 2024-11-18
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Horrible, Don't go there, as a true Italian this is a tourist trap, 4 of us all ordered different pizzas and all of them were sweet, dry and lacking in authenticity
Beutifull Fede . 2024-11-18
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Fabulous food this evening, very accommodating, friendly staff, and a large menu to choose from. Will definitely be back, highly recommend.
Sarah Ford . 2024-11-17
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Classic cuisine, expensive like everywhere in London, I don't understand this constraint of paying a % of the bill for service charges?!! Tips.
Ijawane N'Tayri . 2024-11-16
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Cozy and quiet place! The food is delicious and looks beautiful. Caters to demanding palates! The drinks are also wonderful and full-bodied! And stunning delicious desserts…
Emilio Otani . 2024-11-16
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Jessica was very attentive and the food was great. Thank you!
F A . 2024-11-15
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Great atmosphere and food, especially with Tastecard!
Yi Han Wong . 2024-11-13
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Delicious pizzas, katalyn attend us. She is very nice and kind woman. My favorite was the primavera pizza 🫶
Paulina . 2024-11-12
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surprisingly good restaurant. at first it seemed average, but the food was really versatile and excellent. price and quality excellent.
Henri Järvinen . 2024-11-12
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Lovely evening, food was great! Lots of choice on the menu (I have already chosen what to try on my next visit) Our waitress Katalin was Fab, great atmosphere and although very busy she checked in with us throughout the evening.
Kerry Harris . 2024-11-10
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Jessica delivery superb service and very friendly
Daniel Lidstone . 2024-11-01
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It's a cosy restaurant with good food and lots of options! The staff are also very friendly. Accessibility is limited, you have to go down some stairs to get to the restaurant.
Diana Freire . 2024-10-30
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The food here is nice but the service well there isn’t really any service. We placed our order and then waited for drinks, they came…we ordered just one starter which was put down, no check to see if it was ok. My daughter wanted to keep the fondue bowl for her main and quickly had to say she wanted to keep it because it was just about to be whipped away with NO words spoken to her to see if she was finished or was happy with it. Our main meals arrived which was 3 pizzas…they all looked great and we asked the server for 2 pots of aioli to which he said yes he would get some, we waited 5 mins to start eating before realising that none was coming so began eating, again NO table check to see if everything was ok with the food, did we require anymore drinks, did we have everything?! Had this been don’t perhaps we would have got the aioli! 10 minutes after finishing our food someone came to clear the plates so I mentioned that we never got the dips (same server) he said he put them through! He then walked away, another 10 minutes passed before another person came with dessert menus to see if we wanted to order anything…at which point we had decided we just wanted to leave! We finally got the bill and had still been changed for the aioli that we didn’t get even after telling someone!! There is no continuity, no service but then they charge you a service charge for the privilege! My advice to anyone in central London wanting to eat at Zizzi, choose another one! This is the worst experience we have ever in a Zizzi and a London restaurant!
Joanna C . 2024-10-28
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I came to Zizi with my friend and thanks to Jessica and Rob we had one of the greatest dinner ever. Love the place, love the food, love the stuff!
Stanislaw Ciurej . 2024-10-27
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I heard that the Zizi have very good food and have really nice and positive service so I decided to eat dinner there and I was positively impressed. I was surprised with the food, it was really good and portions were big. I was the most surprised by all the waiters, they were hard working because restaurant was full of people and they still were so nice and positive. Jessica and Marie won the award for the best waitress, both of them were busy but when they were passing by or taking our order we had a little chat which made my evening. Thanks to whole Zizi team so much for this wonderful meal!
Sashka Pająk . 2024-10-27
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Very busy restaurant, nice open kitchen. Food was delicious as usual!
Liza Andree . 2024-10-26
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I've just been treated to a fantastic meal at Zizzi's The Strand, London. This was a surprise 40th birthday present from my mum after going to see Lion King. Although we arrived at a busy time, the service and friendliness we received from Marie P was excellent. She took time out of her busy service ro make us feel welcome and recommend various dishes. This all added to a very enjoyable experience. Would definitely recommend this place and can't wait to return in the future!
Susan Covell . 2024-10-26
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Came here for dinner with my girlfriend, the portions were big and we certainly left full. The food was very good as well, chicken was juicy, veggies nicely grilled and gelato not too sweet but very tasty. Although the food was amazing the highlight of our night was certainly our lovely waiter Jessica. She made very good recommendations showing her knowledge of the menu, allowing us to have the best night possible. Thank you so much Jessica and we will be returning certainly.
Alexo18 . 2024-10-23
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Very good address, which does gluten free in London, practical and reasonable in terms of price. Thank you very much to Marie for this good Franco-Italian moment on British soil.
Alexandre DOUM . 2024-10-23
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Brill lunch, Lily our server was lovely and very attentive, she’s an asset to the team and I would definitely come again!
Emily Rayner . 2024-10-22
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A lovely meal and great customer service as always particularly from the young lady serving us at table 3 between 5-7pm on 19/10/24. Very professional and she was confident to ask for help when needed, an asset to the team! Food was delicious, hot and fresh as always. The quick turn around time always gives us confidence to use this branch in between/before theatre shows. Always a great experience here. Thank you.
Rach13H . 2024-10-20
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Good pasta, generous pizzas, very nice and comfortable place. Special mention to Marie : careful, lovely and very professional. I’ll go back for sure !
Yannou G . 2024-10-19
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Another lovely meal here. Great restaurant good food and friendly staff especially our waitress Jessica 😊
LeighBS . 2024-10-17
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Lily was lovely. Great service!
Annabelle Durward . 2024-10-16
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Quickest zizzis i’ve ever been too - Lily our waitress was amazing x
Stevie-Louise Williams . 2024-10-16
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Delicious food, great atmosphere, great restaurant and high-class service
paulina wegrzyn . 2024-10-16
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Great food & excellent service from Jessica😃🥰
Erin Sharp . 2024-10-14
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First time in a ZIZZI. This one really impressed us. We liked the design and layout and really enjoyed our meal. Most importantly, for us, Roberto and Lily, who served us our meal, were very warm, charming, helpful and friendly. We will return.
Perry . 2024-10-13
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Roberto & Marie were great. Really looked after us. Incredibly helpful and generous with their time. Thank you
s p . 2024-10-12
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Delicious food, service and atmosphere in the restaurant are amazing! I will definitely come back here again. I heartily recommend it!
Natalia Gniecka . 2024-10-11
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Everything fits here! The food is very tasty, the staff are very friendly and the atmosphere is very pleasant. If it were possible I would give it 6 out of 5 stars
Daniel Luszczyk . 2024-10-10
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Delicious food and professional service. The pasta tasted great and the beer was fresh and delicious!
Kacper San . 2024-10-10
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Delicious food, very pleasant atmosphere, and very friendly staff at the restaurant !
Daniela Pater . 2024-10-10
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Lovely restaurant serving a menu of Mediterranean food. Tried a veg pizza and it was outstanding. Cosy basement atmosphere.
Mohan Fernando . 2024-10-09
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Excellent meal we had the set menu which was fantastic value the food was really good too Manuela was a fabulous server
Alexis Haines . 2024-10-06
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Went with a large party and they were very accommodating with fast service and good food
Ellen Page . 2024-10-06
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As always good choices on the menu for vegetarians. Point to note is this is a basement restaurant with no lift. Excellent value if using the TasteCard. Recommended for quick pre theater show.
R J . 2024-10-05
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Klaudia was so amazing we came in with a massive party she made us all feel so welcome and catered to all of us she is beyond incredible thank you Klaudia for managing all of us with grace
Olivia Wills . 2024-10-03
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Good food, good service, hand for theatres
william flaherty . 2024-10-01
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I really enjoyed my sea bass grill, we ordered Strawberry mojito it was nice and refreshing. Service was good. Cheesy garlic bread was delicious. Comfort seating. Good vibes.
Abdul Wahid (DinewithusWaheed) . 2024-10-01
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Nice food and great service.Thank You Manuela who was our waitress,she deserve a payrise!
Paw Grom . 2024-09-30
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It delivered exactly what you expect ...no surprises straight foward food.one surprise I wanted pay by cash and I was told she is new and can only do card !? That was the only surprise but she was pleasant and nice ..
Julie Palos . 2024-09-29
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We had the most wonderful person serving us Onni. She was a breath of fresh air. My Ravioli was beyond delicious. It’s one of my favourite pastas but this one at Zizi’s was the best. Great venue reasonable price.
Elizabeth Wood . 2024-09-25
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I've been there a few times, great food and customer service. big thanks to the super nice waiters and the guy from Italy (sorry I don't remember your name) anyway you go there and you know you and your family will be happy. thumbs up
T K . 2024-09-22
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Best place ever, I recommend it to anyone who likes good Italian pizza. I come here from few years and the staff is always happy, helpful and give amazing service. Well done to manager Roberto who keep the staff always well trained
Daniel Dan . 2024-09-22
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The service was not great and i personally was not happy with how they presented themselves
Lois Barnsley . 2024-09-22
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Nice corner, friendly service (Jessica), non-intrusive. Highly recommended!
Paul Ramsey . 2024-09-17
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Nice corner, friendly service (Jessica), non-intrusive. Highly recommended!
Paul Ramsey . 2024-09-17
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Jessica was lovely and attentive. She was in a good mood and delivered excellent service.
Melvyn Gayde . 2024-09-15
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Jessica was lovely and attentive. She was in a good mood and delivered excellent service.
Melvyn Gayde . 2024-09-15
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Very satisfied with the service provided by Zizzi The Strand. Always feel welcomed there, staff very friendly and attentive, almost feels like one big family working together
Grzegorz Starostecki . 2024-09-14
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Another hit dinner, their rewards Programme is amazing I must say! Great service this time too, same quality food, had a wonderful time! Had no idea the place is so big underground! Thank you
dumid . 2024-09-13
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More than happy! One of us has Gluten intolerance and could eat more than 70% of the menu, both salads and exquisite pasta and pizza, even almost all the desserts were gluten-free! (And also excellent too) Great treatment from the staff, and it should be noted that the service is quite fast, our expectations increased and it has become a trustworthy and safe restaurant for us to eat Gluten Free, Vegetarian and Vegan. Give it a chance! You will love it.
Pol Blesa Gallego . 2024-09-12
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The food was lovely and the service was really good, all the staff were friendly and attentive.
Hayley Slough . 2024-09-11
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Jessica was our waitress and was wonderful. Food excellent.
Tom Grain . 2024-09-09
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Lilly was amazing, very friendly. Gluten free pizza was lovely too
Helen Francis . 2024-09-05
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I visited Zizzi The Strand with my family for lunch. I must say we have been stunned with the service provided by staff working there. Everyone has been so charming, very engaging with my kids too and so they absolutely loved it! Cherry on the cake was obviously the delicious food made by the chefs 😊❤️
Iwona Krawczyk . 2024-09-05
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A fantastic service from Lilly - she was very kind professional and friendly. She made our evening very special
Shirley Hogg . 2024-09-05
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Came for pre show dinner and Lilly was amazing. Food was fantastic but ordered too much lol 😂
Wings Studios . 2024-09-05
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Thanks Lilly for a great evening!
Stephanie Firth . 2024-09-05
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The food and service were fine as usual, and as you may expect from a Zizzi restaurant! But the very annoying thing was the noise in the restaurant, it's so loud and the restaurant wasn't even fully booked, we could hardly hear ourselves, very annoying after a long day out visiting London! We meant to have desert to celebrate our daughter's B-Day, but even she asked to leave...
SnEm74 . 2024-09-01
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Great options for gluten-free and Vegan, we were served by Jessica who was so lovely, she absolutely made our night!! Would come back just to be served by her again 😊
Tegan Campbell . 2024-08-20
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Delicious food!Momika is soooooo pretty and kind !
一帆 . 2024-08-18
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From the time we walked in to the restaurant, Jessica greeted us with a lovely smile and welcome. Attentive without intrusion throughout our stay.
anne fox . 2024-08-15
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Food was OK, Don't Take cash and wanted a £10 service charge. I would have left I tip in cash but they didn't accept it. Won't be going back!!!
Emma M . 2024-08-15
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Jessica is absolutely the best waiter in the world!
peter drabas . 2024-08-14
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The best food place for when you’re travelling to London, very high quality ingredients, everything’s fresh and overall delicious. Great pasta and desserts, I very recommend! Good atmosphere, the local is very aesthetically pleasing. Jessica was amazing host, beyond words helpful, kind and professional. Will definitely visit again!
Duska . 2024-08-14
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Jessica was such a kind, charismatic and helpful host, the food is delicious and fresh. I really recommend!
Hardarw A . 2024-08-14
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Jessica was incredibly helpful, funny but also very professional, we didn't have to wait for anything, she was there to help us all the time, she really made our time during Wednesday's lunch a lot more enjoyable
Kacper Konarski . 2024-08-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2032 Opinions
Excellent food and good service- but a bizarre experience tonight: we arrived 10 min. early for our 6pm reservation, on a night that the UK was hit by stormy weather : we were refused entry by the hostess, despite our pleas that we were only 10 min early and outside in the wind and rain (she told me us that a few other patrons had been admitted early and there was no space for us ! (half our party were inside!). extremely unhospitable, we won't go back.
1632 Opinions
A previous favourite of mine but no more following an undercooked cold lobster (first World problems!) which was complained about twice and no action taken by management. Last visit unfortunately.
1115 Opinions
Food was nice but the service wasn't great. All the tables were so crammed in that people were climbing over others to get to their table. The gent who served us seemed rushed, wasn't interested in service, just wanted to get our order in on the till. Food and drinks arrived in a reasonable time. They had either overbooked or understaffed, because it seemed way too busy, with everyone running around and forgetting things. We got offered oil which never came, had to wait to find someone for a little tap water... All in all I wouldn't rush back.