GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 3.171 opinions finded in 6 websites

site_photo4

Nº 4219 in 7028 in City of London, Westminster

Nº 365 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..garliccookedcarbonaraoldpotatoeschickenspaghettisaladmustpayrisottocalzonechocolatecreampizzacheesepasta

comment_iconOpinions

What an amazing place! Thanks to my lovely server Kaitlyn (I hope I spelled it right), for making my dining experience fun and incredible. Such a humble and down to earth person, she made sure that I got everything on time. Well done Kaitlyn, will see you again soon!

site_logo

Vishh N U . 2024-12-18

MORE AT Google

A very beautiful and stylish place in the center of London. We ordered pizza, we got it with cheese and steak, it was very delicious. There are also many types of beverages.

site_logo

Ömer Şıvgın . 2024-12-14

MORE AT Google

Great service,lovely food Klaudia was our waiter very welcomed and professional

site_logo

kacper mroz . 2024-12-14

MORE AT Google

Excellent waitress service by Jessica!! 😊

site_logo

Andree Selner . 2024-12-14

MORE AT Google

I highly recommend Zizzi restaurant at Charing Cross station. Klaudia who served us was very polite and patient. Good was delicious. We will sefinitelly come back again.

site_logo

justyna gasiorowska . 2024-12-13

MORE AT Google

Expensive and poor quality food

site_logo

D Hume . 2024-12-12

MORE AT Google

The pizza was absolutely average for the price (almost below average, as an italian person i have quite high expectations). The tomato sauce way too sweet. Asked for oregano, and apparently, in an italian pizzeria they didn't have any oregano?! Asked to remove the service charge and the waitress seemed annoyed, she asked if was all good with the service (which was ok but nothing special). The ladies next to us started staring and commenting "disgraceful, shame on them"... if the service charge is discretionary, please the next time don't try to make your guests feel like it is an obligation. It felt very uncomfortable, won't be back.

site_logo

Alessia Ramella . 2024-12-12

MORE AT Google

We had our work Christmas lunch at Zizzi's and after being initially sceptical, had a really good time! The food was better than I expected, and Katalin, our main server, was super on it, catering to every need and being really attentive without being overbearing which had a really positive impact on the whole experience

site_logo

Tiffany Burrows . 2024-12-12

MORE AT Google

Love this Zizzi’s, Krisztina our waitress was really nice! Highly recommend..!

site_logo

Emma Parnell . 2024-12-12

MORE AT Google

We had lunch on a Sunday as a family of four. Katalin and Manuela made everything possible to make lunch easy and enjoyable with our two sons. Thank you again!

site_logo

Andrea Simon . 2024-12-09

MORE AT Google

Katalin was very patient with us as a huge group with lots of coeliac’s (gluten-free). The food came quickly and we really enjoyed it. She was very helpful and made sure everyone had what they’d ordered and checking in with us regularly. Our only suggestion is ordering would be easier if starters and puddings were marked as gluten free on the menu. It’s tricky to check the allergen lists online.

site_logo

Jade Staiano . 2024-12-09

MORE AT Google

Very nice food, pleasant atmosphere, good service

site_logo

TRUDI rosie . 2024-12-09

MORE AT Google

Lovely food, fantastic service, would definitely recommend

site_logo

B Rawding . 2024-12-07

MORE AT Google

I’d say it the best place to dine in this area! Super delicious food, fantastic selection of drinks,very tasty desserts. Big and spacious. Very friendly staff. We are super satisfied and will return on any future occasion!

site_logo

Andrii Romaniak . 2024-12-07

MORE AT Google

Jessica was an excellent waitress and went over and above to help to make our engagement meal a very special occasion. Thank you so much for an amazing meal x

site_logo

Lara Rawding . 2024-12-07

MORE AT Google

Food was good and the customer service given by Jessica was great

site_logo

Amin Belhadj . 2024-12-07

MORE AT Google

Jessica was very hospitable and very welcoming.

site_logo

Lucy Rawding . 2024-12-07

MORE AT Google

As a visitor from the States. I came across Zizzi, which the food seemed very promising. And I was right. The food was great and the service that Lily provided. Lily was very great and making sure I was being taken care of. For all travelers, I would recommend visiting Zizzi's!

site_logo

Mario Delgado . 2024-12-07

MORE AT Google

Good food, perfekt Service, thank you Katalin, you are Perfect for This Restaurant. See u 🥰

site_logo

Julia Schwarz . 2024-12-06

MORE AT Google

We’ve had a lovely meal tonight, spot on service with lovely staff. Especially Jessica, she was very lovely, attentive and had a good sense of humour. Thank you!

site_logo

Amy Sawyer . 2024-12-03

MORE AT Google

I had a truly delightful dining experience today at Zizzi’s on the Strand! The meal was a feast for the senses, overflowing with vibrant flavors that left us wanting more. The portion sizes were generous to the point that we happily packed some delicious leftovers to savour later. It was a little too cool as the air conditioning needed to be turned down. Also no step free access it’s down in the basement What truly made our visit exceptional was our wonderful waitress, Katalin. Her attentiveness and warmth added a personal touch to our meal, making us feel welcomed and valued throughout our time there. With her friendly demeanor and impeccable service, Katalin ensured that every aspect of our dining experience was nothing short of perfect. We will definitely be returning, not only for the amazing food but also to enjoy the fantastic service provided by Katalin!

site_logo

Brownie . 2024-12-02

MORE AT Google

Good food and service, although it can be noisy

site_logo

Steve Melhuish . 2024-11-30

MORE AT Google

Jessica very nice service. professionally and very politely

site_logo

Concept CAZ . 2024-11-30

MORE AT Google

A massive thank you to Jessica for delivering the most incredible service I've ever experienced! I can't recommend her enough—make sure to ask for Jessica when you dine here for an unforgettable experience!

site_logo

Gym It . 2024-11-29

MORE AT Google

Food was decent but loved our server Katalin. Really sweet and was fast with service!

site_logo

Anshul Choudhary . 2024-11-27

MORE AT Google

The piccante rustic pizza was excellent - cooke just right. The organic primitvo wine was very tasty. The service was friendly and professional.

site_logo

Michael John . 2024-11-23

MORE AT Google

Jessica was very helpful and friendly

site_logo

Laura Dawn . 2024-11-22

MORE AT Google

Popped in for lunch, easy to find, the restaurant is located 1 level below street, and a rss is via stairs. We were greeted, seated and served by Rob, wonderful service, order was spot on even with changes, and food and service were 10/10, you could happily spend more and get lower quality food and service. It was reasonably busy but still quiet, and a nice place to escape the madness of nearby Covent Garden and the Strand. Comes highly recommended for location service and food. Thank you Rob.

site_logo

CSB . 2024-11-20

MORE AT Google

The food is fantastic followed by a friendly and professional staff, could definitely recommend! I’ll surely be back:)

site_logo

gabriela mordarska . 2024-11-19

MORE AT Google

Great food, friendly staff, prompt service.

site_logo

Mark Allinson . 2024-11-19

MORE AT Google

Good menu with a lot of options to choose also the staff was friendly and attentive, offering great recommendations from the menu definitely will come back again 🫶

site_logo

Krystian Piwko (Da Koala) . 2024-11-19

MORE AT Google

I always loved Zizzi, but what makes it special, is the service you receive, and this time was very very welcoming. Lily looked after us this time and we felt like home. 💯 happy 😊

site_logo

Andreea Bostina . 2024-11-18

MORE AT Google

Horrible, Don't go there, as a true Italian this is a tourist trap, 4 of us all ordered different pizzas and all of them were sweet, dry and lacking in authenticity

site_logo

Beutifull Fede . 2024-11-18

MORE AT Google

Fabulous food this evening, very accommodating, friendly staff, and a large menu to choose from. Will definitely be back, highly recommend.

site_logo

Sarah Ford . 2024-11-17

MORE AT Google

Classic cuisine, expensive like everywhere in London, I don't understand this constraint of paying a % of the bill for service charges?!! Tips.

site_logo

Ijawane N'Tayri . 2024-11-16

MORE AT Google

Cozy and quiet place! The food is delicious and looks beautiful. Caters to demanding palates! The drinks are also wonderful and full-bodied! And stunning delicious desserts…

site_logo

Emilio Otani . 2024-11-16

MORE AT Google

Jessica was very attentive and the food was great. Thank you!

site_logo

F A . 2024-11-15

MORE AT Google

Great atmosphere and food, especially with Tastecard!

site_logo

Yi Han Wong . 2024-11-13

MORE AT Google

Delicious pizzas, katalyn attend us. She is very nice and kind woman. My favorite was the primavera pizza 🫶

site_logo

Paulina . 2024-11-12

MORE AT Google

surprisingly good restaurant. at first it seemed average, but the food was really versatile and excellent. price and quality excellent.

site_logo

Henri Järvinen . 2024-11-12

MORE AT Google

Lovely evening, food was great! Lots of choice on the menu (I have already chosen what to try on my next visit) Our waitress Katalin was Fab, great atmosphere and although very busy she checked in with us throughout the evening.

site_logo

Kerry Harris . 2024-11-10

MORE AT Google

Jessica delivery superb service and very friendly

site_logo

Daniel Lidstone . 2024-11-01

MORE AT Google

It's a cosy restaurant with good food and lots of options! The staff are also very friendly. Accessibility is limited, you have to go down some stairs to get to the restaurant.

site_logo

Diana Freire . 2024-10-30

MORE AT Google

The food here is nice but the service well there isn’t really any service. We placed our order and then waited for drinks, they came…we ordered just one starter which was put down, no check to see if it was ok. My daughter wanted to keep the fondue bowl for her main and quickly had to say she wanted to keep it because it was just about to be whipped away with NO words spoken to her to see if she was finished or was happy with it. Our main meals arrived which was 3 pizzas…they all looked great and we asked the server for 2 pots of aioli to which he said yes he would get some, we waited 5 mins to start eating before realising that none was coming so began eating, again NO table check to see if everything was ok with the food, did we require anymore drinks, did we have everything?! Had this been don’t perhaps we would have got the aioli! 10 minutes after finishing our food someone came to clear the plates so I mentioned that we never got the dips (same server) he said he put them through! He then walked away, another 10 minutes passed before another person came with dessert menus to see if we wanted to order anything…at which point we had decided we just wanted to leave! We finally got the bill and had still been changed for the aioli that we didn’t get even after telling someone!! There is no continuity, no service but then they charge you a service charge for the privilege! My advice to anyone in central London wanting to eat at Zizzi, choose another one! This is the worst experience we have ever in a Zizzi and a London restaurant!

site_logo

Joanna C . 2024-10-28

MORE AT TripAdvisor

I came to Zizi with my friend and thanks to Jessica and Rob we had one of the greatest dinner ever. Love the place, love the food, love the stuff!

site_logo

Stanislaw Ciurej . 2024-10-27

MORE AT Google

I heard that the Zizi have very good food and have really nice and positive service so I decided to eat dinner there and I was positively impressed. I was surprised with the food, it was really good and portions were big. I was the most surprised by all the waiters, they were hard working because restaurant was full of people and they still were so nice and positive. Jessica and Marie won the award for the best waitress, both of them were busy but when they were passing by or taking our order we had a little chat which made my evening. Thanks to whole Zizi team so much for this wonderful meal!

site_logo

Sashka Pająk . 2024-10-27

MORE AT Google

Very busy restaurant, nice open kitchen. Food was delicious as usual!

site_logo

Liza Andree . 2024-10-26

MORE AT Google

I've just been treated to a fantastic meal at Zizzi's The Strand, London. This was a surprise 40th birthday present from my mum after going to see Lion King. Although we arrived at a busy time, the service and friendliness we received from Marie P was excellent. She took time out of her busy service ro make us feel welcome and recommend various dishes. This all added to a very enjoyable experience. Would definitely recommend this place and can't wait to return in the future!

site_logo

Susan Covell . 2024-10-26

MORE AT Google

Came here for dinner with my girlfriend, the portions were big and we certainly left full. The food was very good as well, chicken was juicy, veggies nicely grilled and gelato not too sweet but very tasty. Although the food was amazing the highlight of our night was certainly our lovely waiter Jessica. She made very good recommendations showing her knowledge of the menu, allowing us to have the best night possible. Thank you so much Jessica and we will be returning certainly.

site_logo

Alexo18 . 2024-10-23

MORE AT Google

Very good address, which does gluten free in London, practical and reasonable in terms of price. Thank you very much to Marie for this good Franco-Italian moment on British soil.

site_logo

Alexandre DOUM . 2024-10-23

MORE AT Google

Brill lunch, Lily our server was lovely and very attentive, she’s an asset to the team and I would definitely come again!

site_logo

Emily Rayner . 2024-10-22

MORE AT Google

A lovely meal and great customer service as always particularly from the young lady serving us at table 3 between 5-7pm on 19/10/24. Very professional and she was confident to ask for help when needed, an asset to the team! Food was delicious, hot and fresh as always. The quick turn around time always gives us confidence to use this branch in between/before theatre shows. Always a great experience here. Thank you.

site_logo

Rach13H . 2024-10-20

MORE AT TripAdvisor

Good pasta, generous pizzas, very nice and comfortable place. Special mention to Marie : careful, lovely and very professional. I’ll go back for sure !

site_logo

Yannou G . 2024-10-19

MORE AT TripAdvisor

Another lovely meal here. Great restaurant good food and friendly staff especially our waitress Jessica 😊

site_logo

LeighBS . 2024-10-17

MORE AT Google

Lily was lovely. Great service!

site_logo

Annabelle Durward . 2024-10-16

MORE AT Google

Quickest zizzis i’ve ever been too - Lily our waitress was amazing x

site_logo

Stevie-Louise Williams . 2024-10-16

MORE AT Google

Delicious food, great atmosphere, great restaurant and high-class service

site_logo

paulina wegrzyn . 2024-10-16

MORE AT Google

Great food & excellent service from Jessica😃🥰

site_logo

Erin Sharp . 2024-10-14

MORE AT Google

First time in a ZIZZI. This one really impressed us. We liked the design and layout and really enjoyed our meal. Most importantly, for us, Roberto and Lily, who served us our meal, were very warm, charming, helpful and friendly. We will return.

site_logo

Perry . 2024-10-13

MORE AT Google

Roberto & Marie were great. Really looked after us. Incredibly helpful and generous with their time. Thank you

site_logo

s p . 2024-10-12

MORE AT Google

Delicious food, service and atmosphere in the restaurant are amazing! I will definitely come back here again. I heartily recommend it!

site_logo

Natalia Gniecka . 2024-10-11

MORE AT Google

Everything fits here! The food is very tasty, the staff are very friendly and the atmosphere is very pleasant. If it were possible I would give it 6 out of 5 stars

site_logo

Daniel Luszczyk . 2024-10-10

MORE AT Google

Delicious food and professional service. The pasta tasted great and the beer was fresh and delicious!

site_logo

Kacper San . 2024-10-10

MORE AT Google

Delicious food, very pleasant atmosphere, and very friendly staff at the restaurant !

site_logo

Daniela Pater . 2024-10-10

MORE AT Google

Lovely restaurant serving a menu of Mediterranean food. Tried a veg pizza and it was outstanding. Cosy basement atmosphere.

site_logo

Mohan Fernando . 2024-10-09

MORE AT Google

Excellent meal we had the set menu which was fantastic value the food was really good too Manuela was a fabulous server

site_logo

Alexis Haines . 2024-10-06

MORE AT Google

Went with a large party and they were very accommodating with fast service and good food

site_logo

Ellen Page . 2024-10-06

MORE AT Google

As always good choices on the menu for vegetarians. Point to note is this is a basement restaurant with no lift. Excellent value if using the TasteCard. Recommended for quick pre theater show.

site_logo

R J . 2024-10-05

MORE AT Google

Klaudia was so amazing we came in with a massive party she made us all feel so welcome and catered to all of us she is beyond incredible thank you Klaudia for managing all of us with grace

site_logo

Olivia Wills . 2024-10-03

MORE AT Google

Good food, good service, hand for theatres

site_logo

william flaherty . 2024-10-01

MORE AT Google

I really enjoyed my sea bass grill, we ordered Strawberry mojito it was nice and refreshing. Service was good. Cheesy garlic bread was delicious. Comfort seating. Good vibes.

site_logo

Abdul Wahid (DinewithusWaheed) . 2024-10-01

MORE AT Google

Nice food and great service.Thank You Manuela who was our waitress,she deserve a payrise!

site_logo

Paw Grom . 2024-09-30

MORE AT Google

It delivered exactly what you expect ...no surprises straight foward food.one surprise I wanted pay by cash and I was told she is new and can only do card !? That was the only surprise but she was pleasant and nice ..

site_logo

Julie Palos . 2024-09-29

MORE AT Google

We had the most wonderful person serving us Onni. She was a breath of fresh air. My Ravioli was beyond delicious. It’s one of my favourite pastas but this one at Zizi’s was the best. Great venue reasonable price.

site_logo

Elizabeth Wood . 2024-09-25

MORE AT Google

I've been there a few times, great food and customer service. big thanks to the super nice waiters and the guy from Italy (sorry I don't remember your name) anyway you go there and you know you and your family will be happy. thumbs up

site_logo

T K . 2024-09-22

MORE AT Google

Best place ever, I recommend it to anyone who likes good Italian pizza. I come here from few years and the staff is always happy, helpful and give amazing service. Well done to manager Roberto who keep the staff always well trained

site_logo

Daniel Dan . 2024-09-22

MORE AT Google

The service was not great and i personally was not happy with how they presented themselves

site_logo

Lois Barnsley . 2024-09-22

MORE AT Google

Nice corner, friendly service (Jessica), non-intrusive. Highly recommended!

site_logo

Paul Ramsey . 2024-09-17

MORE AT Google

Nice corner, friendly service (Jessica), non-intrusive. Highly recommended!

site_logo

Paul Ramsey . 2024-09-17

MORE AT Google

Jessica was lovely and attentive. She was in a good mood and delivered excellent service.

site_logo

Melvyn Gayde . 2024-09-15

MORE AT Google

Jessica was lovely and attentive. She was in a good mood and delivered excellent service.

site_logo

Melvyn Gayde . 2024-09-15

MORE AT Google

Very satisfied with the service provided by Zizzi The Strand. Always feel welcomed there, staff very friendly and attentive, almost feels like one big family working together

site_logo

Grzegorz Starostecki . 2024-09-14

MORE AT Google

Another hit dinner, their rewards Programme is amazing I must say! Great service this time too, same quality food, had a wonderful time! Had no idea the place is so big underground! Thank you

site_logo

dumid . 2024-09-13

MORE AT TripAdvisor

More than happy! One of us has Gluten intolerance and could eat more than 70% of the menu, both salads and exquisite pasta and pizza, even almost all the desserts were gluten-free! (And also excellent too) Great treatment from the staff, and it should be noted that the service is quite fast, our expectations increased and it has become a trustworthy and safe restaurant for us to eat Gluten Free, Vegetarian and Vegan. Give it a chance! You will love it.

site_logo

Pol Blesa Gallego . 2024-09-12

MORE AT Google

The food was lovely and the service was really good, all the staff were friendly and attentive.

site_logo

Hayley Slough . 2024-09-11

MORE AT Google

Jessica was our waitress and was wonderful. Food excellent.

site_logo

Tom Grain . 2024-09-09

MORE AT Google

Lilly was amazing, very friendly. Gluten free pizza was lovely too

site_logo

Helen Francis . 2024-09-05

MORE AT Google

I visited Zizzi The Strand with my family for lunch. I must say we have been stunned with the service provided by staff working there. Everyone has been so charming, very engaging with my kids too and so they absolutely loved it! Cherry on the cake was obviously the delicious food made by the chefs 😊❤️

site_logo

Iwona Krawczyk . 2024-09-05

MORE AT Google

A fantastic service from Lilly - she was very kind professional and friendly. She made our evening very special

site_logo

Shirley Hogg . 2024-09-05

MORE AT Google

Came for pre show dinner and Lilly was amazing. Food was fantastic but ordered too much lol 😂

site_logo

Wings Studios . 2024-09-05

MORE AT Google

Thanks Lilly for a great evening!

site_logo

Stephanie Firth . 2024-09-05

MORE AT Google

The food and service were fine as usual, and as you may expect from a Zizzi restaurant! But the very annoying thing was the noise in the restaurant, it's so loud and the restaurant wasn't even fully booked, we could hardly hear ourselves, very annoying after a long day out visiting London! We meant to have desert to celebrate our daughter's B-Day, but even she asked to leave...

site_logo

SnEm74 . 2024-09-01

MORE AT TripAdvisor

Great options for gluten-free and Vegan, we were served by Jessica who was so lovely, she absolutely made our night!! Would come back just to be served by her again 😊

site_logo

Tegan Campbell . 2024-08-20

MORE AT Google

Delicious food!Momika is soooooo pretty and kind !

site_logo

一帆 . 2024-08-18

MORE AT Google

From the time we walked in to the restaurant, Jessica greeted us with a lovely smile and welcome. Attentive without intrusion throughout our stay.

site_logo

anne fox . 2024-08-15

MORE AT Google

Food was OK, Don't Take cash and wanted a £10 service charge. I would have left I tip in cash but they didn't accept it. Won't be going back!!!

site_logo

Emma M . 2024-08-15

MORE AT TripAdvisor

Jessica is absolutely the best waiter in the world!

site_logo

peter drabas . 2024-08-14

MORE AT Google

The best food place for when you’re travelling to London, very high quality ingredients, everything’s fresh and overall delicious. Great pasta and desserts, I very recommend! Good atmosphere, the local is very aesthetically pleasing. Jessica was amazing host, beyond words helpful, kind and professional. Will definitely visit again!

site_logo

Duska . 2024-08-14

MORE AT Google

Jessica was such a kind, charismatic and helpful host, the food is delicious and fresh. I really recommend!

site_logo

Hardarw A . 2024-08-14

MORE AT Google

Jessica was incredibly helpful, funny but also very professional, we didn't have to wait for anything, she was there to help us all the time, she really made our time during Wednesday's lunch a lot more enjoyable

site_logo

Kacper Konarski . 2024-08-14

MORE AT Google

Similary restaurants in London

restaurant_img
3.9

2032 Opinions

location-icon29 Ebury Street
Italian
outdoor_seating_71115takeaway_71115delivery_71115

Excellent food and good service- but a bizarre experience tonight: we arrived 10 min. early for our 6pm reservation, on a night that the UK was hit by stormy weather : we were refused entry by the hostess, despite our pleas that we were only 10 min early and outside in the wind and rain (she told me us that a few other patrons had been admitted early and there was no space for us ! (half our party were inside!). extremely unhospitable, we won't go back.

restaurant_img
3.9

2273 Opinions

location-icon121a Mount Street
Italian
outdoor_seating_86667takeaway_86667delivery_86667

The food 10/10 The service is exceptional (very hard to find such good service in London- manager fantastic!) Location and atmosphere- simply wonderful.. Highly recommend Delfino if your in Mayfair

restaurant_img
3.9

1632 Opinions

location-icon15 New Burlington Place
Italian
outdoor_seating_70567takeaway_70567delivery_70567

A previous favourite of mine but no more following an undercooked cold lobster (first World problems!) which was complained about twice and no action taken by management. Last visit unfortunately.

restaurant_img
4.0

1153 Opinions

location-icon14-15 Irving Street, Leicester Square,
Italian
outdoor_seating_72417takeaway_72417delivery_72417

We had a booking for 6:00, ordered at 6:20 and didn't receive our food until 7:15, despite only ordering two pizzas. The pizzas were big but nothing special, especially after an hour waiting.

restaurant_img
4.0

1115 Opinions

location-icon147 Strand
Italian
outdoor_seating_83425takeaway_83425delivery_83425

Food was nice but the service wasn't great. All the tables were so crammed in that people were climbing over others to get to their table. The gent who served us seemed rushed, wasn't interested in service, just wanted to get our order in on the till. Food and drinks arrived in a reasonable time. They had either overbooked or understaffed, because it seemed way too busy, with everyone running around and forgetting things. We got offered oil which never came, had to wait to find someone for a little tap water... All in all I wouldn't rush back.