Zizzi (the strand) in City of London, Westminster

popped in for a quick meal around 5pm monday. the manager served us i believe. the food was amazing and came very quick. my friend had a gluten allergy but that was no issue. we ordered desserts, but by no fault but ours, we didn’t realise our show started at 7pm instead of 7:30pm. the waitress even apologised when it was our fault. wish we were given the option to tip as we would have. definitely started to get busy around 6pm so would recommend coming earlier if you like a quieter atmosphere

absolutely loved my experience with server Kata she was amazing, very attentive !!

we had a great experience here — food was lovely and so was the service!!! our server was Kata and she was amazing! will definitely be coming back 🥰

The service was great and our waitress made sure we scan my club card to get points. Food was nice and came out very quickly despite so packed in the restaurant . I love the open kitchen view. The only thing I didn’t like that all customers were crammed at the back and the front had empty tables. The place is maximised for seating and feels we all sit together with other customers like one big family 😆

We have dined here on several occasions. We were really pleased with the table we were allocated. The servers were just brilliant and so helpful. The food was delicious and served very quickly. Lovely atmosphere and great music. Everyone looked happy. Great experience We will be back very soon. Thank you to everyone at Zizzis, The Strand.

Fanciest Italian basement I’ve personally ever been in. Service was speed, food was fantastic and the overall atmosphere of going downstairs to it all being underground but having some of the roof opened up was amazing.

Really busy spot before the theatres open. But, with no fuss a table was found. The food is always nice at Zizzi's. We were looked after by Onmi who was excellent, friendly and helpful.

No Tesco vouchers accepted. I'm sorry Zizzi, as a company, either you do or you don't. Spoiled what was a pretty average meal, small pasta portions and strange salmon salad. Service good though.

Katalin was the loveliest waitress!

Katalin was lovely! Very polite and welcoming and the food was fabulous

Lovely service by Katalin! Gave great drink recommendations too. Food was delicious and portion size was good

loved katalin loved her energy loved her vibe thank you so much

Katalin was lovely and helpful, great service.

Aline was fabulous!!! Food and service was excellent!!

Kitchen smell everywhere, portions too little for their price, chicken overcooked, service not great either.

Amazing food and service. Staff work extremely hard.

A very nice place to enjoy food with nice service.

Waitress Marie made us feel very welcome. Good food with lots of veggie and gluten-free options.

We came for lunch before the theatre, food was great, really good and friendly service from Marie.

I’m not really sure but the vibes were so weird or just something was so off but took some nice photos and the food was alright. Desserts are amazing 🤩

Karalin was a great waitress and the food was lovely. Thank you!

GLUTEN FREE / GLUTEN FREE Close and familiar treatment. Menu that offers a wide variety of gluten FREE products. There is the possibility of a menu for children. Correct price.

Very good, I recommend it Quality price, we thought it was good Very friendly staff

katalin was excellent, her service was very good, she was smiling!

Katalin was really friendly and the food she recommended tasted amazing!

Lovely food and great service from the staff, very happy

We eat here quite regularly and the food is always lovely but today, Zizzi, you lost our clientele because you insisted on seating us squashed up with a load of other noisy people, although there were about 15 free tables on the other side of the room. You should give people the choice.

Katalin who was looking after us tonight was absolutely amazing. We came in to quickly have something to eat as we were rushing for a train. Katalin was really understanding. She has served us drinks, food and bill in really good pace. We have managed to be home on time.Katalin was extremely professional, kind, polite and friendly. Food was brilliant!!! 👌Thank you Zizzi !!!🤗

Very tasty, good waiting time, nice server

Very pleasant place, nice staff.

Thank you Marie you made our Dining experience fantastic what a wonderful happy bubbly person you are. Food was amazing too! What a fantastic time we all had.

Our waitress was especially lovely.

Early dinner so was quiet. Total time in restaurant 20 mins!! Only had drinks and mains but food so quick no way was it fresh and dangerously hot as reheated. First time in a Zizzi and won’t be back. £49 for 2 mains and 2 soft drinks. Optional tip added and charged me without question. Was expensive for the time we there and very rushed

Muy pobre. La persona original que nos conoció fue muy servicial, pero eso fue el final de los positivos. Teníamos a nuestra nieta con nosotros y pedimos del menú bambino para ella. Pedimos el zumo de manzana en el menú infantil, y una pizza. El menú venía con palitos de pepino que son sus favoritos, así que eso fue bueno. Llegaron las bebidas y las patatas fritas gratis, y luego nuestra red y su pizza. Tuvimos que perseguir el arranque, que llegó unos 10 minutos después. Pedí la pizza rústica, pepperoni, y fue como comer cartón. Apenas había queso en la pizza, y una porción escasa de pepperoni. Si eso fue triple, me alegro de no haber pedido el sencillo. Luego pedimos la factura, ya que no había señales del desierto de los niños. El servidor dijo que la factura era de 65 libras, y pedimos verla, y ella estaba muy agotada. Cuando vimos la factura, incluía un jugo de manzana para adultos a £ 4. 25 por un vaso pequeño. Preguntamos qué era esto, ya que asumimos que era el jugo de manzana del menú para niños, ya que apuntamos específicamente a eso, pero no nos habían dado una bebida para adultos. Además, hay una oferta de comida para niños gratis con un adulto, así que preguntamos por qué nos habían cobrado por ello. Dijo que teníamos que pedir que fuera gratis. Ella quitó a regañadientes la comida de los niños, pero no la bebida. Luego pagamos con £ 40 de vales que teníamos, y la factura era ahora de £ 56 incluyendo una propina de £ 5. Esto no es Estados Unidos, no debería haber una propina automática para una mesa de 2 adultos y un niño. Pedí pagar el resto de £ 11 después de haber deducido la propina con dinero en efectivo y me dijeron que no podía obtener cambio. Como solo tenía 20 libras, podía pagar eso solo. Dijo que era política de la compañía no tomar dinero en efectivo ni dar cambio. Como resultado pagué £ 11 en mi tarjeta y me fui, todavía no hay niños desertar por cierto. Mientras estábamos en la parte superior de las escaleras poniendo a nuestra nieta en su cochecito, pude ver a la camarera señalándonos, lo que no fue agradable. En general, nuestra primera visita a zizzi en cualquier parte del país y que será la última.

Very good place in the center of London, it has its special vibe, we waited a little while to be served and the Italian girl Manuela who served us was lovely, we have not had the same experience in other restaurants where, not being from here, they treat us with more coldness and little empathy.

Fantastic service, extremely prompt from Marie, and delicious food!

Great atmosphere, service, and good food but incredibly pricey.

Whole staff were incredible from start to finish

Nice place to eat before a show. Vegetarian ravioli was delicious.

Excellent service from Katalin, who was friendly, helpful and clearly very hardworking during a busy evening shift.

Very cozy and nice place, with warm and welcoming stuff. Katalin helped us in choosing the dishes we want and at the end we were very pleased!

The layout of the restaurant is nice with an open kitchen. The food was amazing between the starters and the main dishes we were so full as the plates sizes are very generous. The waitress Marie was amazing! Very nice, funny and welcoming. We had a great time but unfortunately no room for desert🤗

Very warm welcome. Katalin is very pleasant and listens to customers! We had a great time as a family!

We were served by Kataliu, and we had a great time thank you!

Had lovely and quick service from Kataliu

The food was great. The service was quality and the staff was helpful and friendly (Katalin). We recommend the place.

Just had a fantastic lunch and Katalin was our server. As someone who has a GF menu I was impressed with the service and knowledge. The GF pizza I had was also delicious!

Katalin was a wonderful waitress! So attentive and a pleasure! Food was super tasty too

Hemos estado aquí varias veces siempre bien y no decepcionó esta vez. Estaba tranquilo cuando llegó al final de la tarde, que es raro, pero estaba empezando a llenarse cuando se fue. Katriana nuestra camarera era encantador y atento. Probamos el nuevo pan bomba de ajo con miel caliente que era increíble, uno de nuestros zizzi favoritos y volveremos cuando vuelva a Londres.

Katalin served us today! She was amazing and the food was super quick and yummy - will defo be back soon!

Was a lovely meal after a theatre trip to back to the future at Adelphi. Katalin was really friendly and really made the dining experience.

I took my mother out for a pre theatre lunch at your strand branch for her 81st birthday a lovely lady by the name of Katalin looked after us she was very attentive ,kind and very patient I would thoroughly recommended your restuarant and we will be returning soon Thankyou Katalin xx

Katalin was an excellent server

Great food and very good service. Thank you Katalia! ❤️

Fantastic experience last night. Food was delicious, especially the new vegetarian pizza with veg meatball, service was brilliant. Our waitress Katalin was fantastic as was another lady with shoulder length dark hair. Thank you

We had a fabulous lunch at Zizzi today - risotto with salmon .... delicious. And great service. Thank you very much - table booked by adel darwish

Had a great time at this Zizzi. The food was lovely. Special thanks to the amazing Manuela who served us!

Just finished a pleasant late lunch here. What a nice experience with truly exceptional staff. 5 stars!

Welcoming, clean and well-maintained environment. Friendly staff and very attentive to customers. Very varied and tasty food. I had a very good time with my family. Thank you

Thank you, Aline, for your suggestions of the food. I enjoyed the food very much, and the big smile on your face made me feel very welcomed to the restaurant. I will visit again again and shall recommend to friends and family.

As a visitor around Christmas, although it was very crowded, the service was quite fast, the garlic bread delicious and the pizza very good with many combinations of tastes and aromas. Friendly staff, we felt excellent and it was an inspired way to end our visit in a friendly atmosphere. I recommend.

Good pizza Love the dough But prices are too high

The staff is very attentive to food issues. The meal was really very good.

Mi esposa y yo estábamos buscando la cena antes de ir a un espectáculo de comedia cerca. No habíamos reservado nada - luchando para decidir sobre lo que queríamos - y Zizzis parecía cálido y acogedor en una noche bastante fría! Tuvimos mucha suerte - no había una cola enorme cuando llegamos, y nos sentamos muy pronto. ¡Veinte minutos después, la cola subía las escaleras! El menú fue muy tentador, por lo que fue una lucha para elegir, pero terminamos teniendo un calzone para mí y la lasaña arcoíris para mi esposa. Ambas comidas estaban sabrosas y bien preparadas - aunque soy un carnívoro confirmado, me habría comido felizmente la lasaña vegana, que se veía tan bien como sabía. Mi único comentario es que la calzone podría haber sido un poco más grande. El pedido de patatas fritas que compartimos también fue muy bien recibido! El pastel de queso de frambuesa de postre era un excelente sabor y textura, pero de nuevo, podría haber sido un poco más grande. El tiramisú era una porción mucho más grande, que mi esposa luchó por terminar, pero dijo que era excelente! Esta fue nuestra primera visita a un Zizzi, pero nos fuimos con un excelente sabor de boca, tanto literal como metafóricamente!

Lovely food, staff were great. Katalin shone like a star with excellence service.

Really great food! And our waitress Katalin was amazing and very welcoming.

We were a family of four, with one kid. No kids menus were offered so had to go up and ask. Our order was incorrect and then when we went to pay, I wanted to pay part cash but was told they were cashless. THEN the table next to me pays with cash. Terrible service! Won’t be back.

Zizzi offers good food in a pleasant atmosphere. The dishes were fresh and tasty, the pizza was particularly impressive.

Gran ubicación central es para nuestro almuerzo. Buena comida, personal estupendo. Mi única queja fue que mi tarjeta de Luz Azul no fue respetada durante el período de Navidad. Sin embargo, tuvimos una comida encantadora.

Our waitress Katalina was very accommodating, and our food was to a very high standard. Would recommend.

Lomond was fantastic and I had to write a review consisting of 5 stars all round due to his fantastic personality and the great food to back it up x

Lovely food, served by Katalin who was very attentive and kind

We had a great time today, excellent food and even better service by Katalin - we will definitely be back! The bruschetta was delicious and the pizza was great too. Thank you for a great evening.

Men’s toilets are disgusting - both urinals don’t work neither does the flush in the one toilet cubicle so it’s piling up!

Top-notch service from Katalin, friendly, patient and attentive. Thanks a lot. Great meal out with the family as a Christmas treat. Yummy food and great vibes.

Le restaurant est assez grand et a un beau cadre,. Les pâtes étaient très bonnes. La serveuse était sympathique et patiente.

The restaurant is quite large and has a beautiful setting. The pasta was very good. The waitress was very friendly and patient.

Highly recommended place. The staff's attention is exceptional

We ate here on Christmas Eve years ago it was really delicious. The food was very good, the quantities huge and the price very reasonable for London. A big thank you to the waiter who was really pleasant and natural! Thank you to them for working on December 24 with so much joy ☺️ Merry Christmas 🎄

Nice meal, great service by Katalina 👍🏻

Great location, good food and service, fair prices.

Rusticana pizzas are massive, too big for me. Taste good. Chips ok. Meatball starter is quite spicy. I don't recommend the mocktails especially the peach and raspberry one , tastes bad and too strong. Cherry one was ok. They didn't have any mayo. Restaurant service is very good and the restaurant looks beautiful and not too busy . It looks smaller on the outside but you have to go downstairs and there's plenty of space. Mens toilets are quite disgusting however.

The food is passable and the price is OK for a restaurant in central London. However, I found it strange when I wanted to have one of their desserts, the waiter advised me against the dessert in question. In any case, don't expect great gastronomy.

What an amazing place! Thanks to my lovely server Kaitlyn (I hope I spelled it right), for making my dining experience fun and incredible. Such a humble and down to earth person, she made sure that I got everything on time. Well done Kaitlyn, will see you again soon!

Desde el camarero que nos sentó, lejos del bullicio para adaptarse a un usuario de audífonos, a la mesera que nos dio tiempo para hablar, el servicio fue excelente. El menú de Navidad era muy extenso, un montón de elección. Inusual para un restaurante de cadena. Usaré esta rama de nuevo.

A very beautiful and stylish place in the center of London. We ordered pizza, we got it with cheese and steak, it was very delicious. There are also many types of beverages.

Great service,lovely food Klaudia was our waiter very welcomed and professional

Excellent waitress service by Jessica!! 😊

I highly recommend Zizzi restaurant at Charing Cross station. Klaudia who served us was very polite and patient. Good was delicious. We will sefinitelly come back again.

We had our work Christmas lunch at Zizzi's and after being initially sceptical, had a really good time! The food was better than I expected, and Katalin, our main server, was super on it, catering to every need and being really attentive without being overbearing which had a really positive impact on the whole experience

Expensive and poor quality food

The pizza was absolutely average for the price (almost below average, as an italian person i have quite high expectations). The tomato sauce way too sweet. Asked for oregano, and apparently, in an italian pizzeria they didn't have any oregano?! Asked to remove the service charge and the waitress seemed annoyed, she asked if was all good with the service (which was ok but nothing special). The ladies next to us started staring and commenting "disgraceful, shame on them"... if the service charge is discretionary, please the next time don't try to make your guests feel like it is an obligation. It felt very uncomfortable, won't be back.

Love this Zizzi’s, Krisztina our waitress was really nice! Highly recommend..!

Very nice food, pleasant atmosphere, good service

Katalin was very patient with us as a huge group with lots of coeliac’s (gluten-free). The food came quickly and we really enjoyed it. She was very helpful and made sure everyone had what they’d ordered and checking in with us regularly. Our only suggestion is ordering would be easier if starters and puddings were marked as gluten free on the menu. It’s tricky to check the allergen lists online.

We had lunch on a Sunday as a family of four. Katalin and Manuela made everything possible to make lunch easy and enjoyable with our two sons. Thank you again!

I’d say it the best place to dine in this area! Super delicious food, fantastic selection of drinks,very tasty desserts. Big and spacious. Very friendly staff. We are super satisfied and will return on any future occasion!

Jessica was an excellent waitress and went over and above to help to make our engagement meal a very special occasion. Thank you so much for an amazing meal x

Jessica was very hospitable and very welcoming.

Food was good and the customer service given by Jessica was great