Based on 529 opinions finded in 4 websites
Based on 529 opinions finded in 4 websites
Nº 244 in 477 in West Berkshire
Nº 13 of 18 Italian in West Berkshire
Opinions
The food was excellent. Our waiter couldn't do enough for us. I would highly recommend this establishment
Wendy Banister . 2024-10-21
MORE AT Google
Absolutely great service, we went for a birthday celebration for 10 and food came out very promptly, was delicious and it was generally a lovely night! - Thanks to Tom - our waiter!
Fleur Illingworth . 2024-10-18
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The server Tom was so lovely and helped to cater for all of our needs.
Jazmine Kenny . 2024-10-18
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We had great service and amazing food , with a lovely waiter
Mollie shay . 2024-10-18
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Tom is the best waiter, really good food!!
Katie Bradburne . 2024-10-18
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The server (Tom) was very attentive and food was high quality the price, would recommend to friends and return in the future.
Emily Brewer . 2024-10-18
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Our server Tom was amazing. Fabulous service and super fast considering our group size (10). He was so welcoming and really set the vibe for the meal.
rhian simm . 2024-10-18
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waiter tom was a brilliant waiter for us all and was very helpful and great food!
Maisy Turner . 2024-10-18
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The waiter Tom was very lovely lad and so helpful to our large group
Grace Clarke . 2024-10-18
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The waiter Tom was Very hospitable and lovely food!!! Great at helping big groups.
Katie Webb . 2024-10-18
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Amazing food, had the best service from Tom had a very nice birthday surprise for my friend, he made sure that our food was all ok!!!
Lottie Sutton . 2024-10-18
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The service was amazing and the food was so delicious!! Would come again!!
Tyler . 2024-10-18
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We had an amazing experience at Zizi, Newbury. The food was really yummy, amazing staff and very kind and welcoming Managers. They listed to our likings and made the cocktails to our choice. Definitely booking our Christmas dinner there soon.
rujuta kathe . 2024-10-16
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One of the best restaurants in Newbury , spot on service and delicious italian cuisine . Had a very nice time on Saturday evening,
Hitendra Ahirrao . 2024-10-16
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Surprised by how good this place is all round. Welcoming staff greeted us as we arrived. Clean and smart and yet very busy. Our booth provided some sound protection for a cosy feel. Quick service and flavoursome food. It was still noisy but then how can you help that on a busy Saturday in a popular restaurant. Would go again.
Neville Clark . 2024-10-15
MORE AT Google
Nice meal. Bit slow. Language barrier with waiter. Mixed sex toilets revolving. Price OK.
Kerry “Kezza70” Dowd . 2024-10-12
MORE AT Google
Really slow service even though the restaurant is very quiet which always makes it harder with small children. No checking up if everything was ok. Not a particularly positive inviting environment as it used to be. Our deserts were ordered wrong meaning my son eat seperately. Finally, kids apparently were supposed to eat free, although I was charged. Bill was amended, in then showed my zillionaire code, which put the kids meal back on - can’t use two codes at the same time apparently. Who knew, never had that issue before. Then you had system issues taking my payment meaning I had to wait around even though my bank showed it has been debited. All in all very disappointing and frustrating, we won’t be back in a hurry.
James Tilley . 2024-10-12
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Went there last night as live on boat nearby. Amazing service incredibly friendly and treated the four of us brilliantly made to feel very welcome and food was exceptional. They will certainly be seeing us again.
Nicola Longley . 2024-10-12
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Food was amazing! Our waitress Amanda was just perfect!
Adamecz Anita . 2024-10-12
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A good sizzling pig gluten free pizza. The children's meal was good. Reasonably priced, especially after using my blue light card. Great service.
Sonya . 2024-10-05
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Overall very good but the main course was prepared before the sharing starter was finished. So not as hot as it should have been. The staff are very pleasant and helpful. Would still return
Richard Conway . 2024-10-03
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A very nice and cozy restaurant and so friendly staff!
Анна Дусь . 2024-10-03
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Love the food. it’s was so good..
Mary Pun . 2024-10-01
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Couple of pounds overpriced on everything. Good but what you would expect from a chain so nothing special.
Alex Shaw . 2024-09-29
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Had a lovely meal. All staff very good, our waitress Namita was very attentive and lovely.
Matthew Stephen . 2024-09-27
MORE AT Google
It wasn’t delivered we had to collect an hour and a half after ordering and ended up picking up cold food
Donna . 2024-09-19
MORE AT Just Eat
Great food and fantastic friendly service.
Susan Reed . 2024-09-13
MORE AT Google
Delicious main course at a reasonable price!
Sophie Van de Woestijne . 2024-09-13
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Get the chicken calzone. Or don’t. The choice is yours. Grace was a great waiter.
Stefan Beer . 2024-09-12
MORE AT Google
Great food and atmosphere. Thanks Grace!
Jake B . 2024-09-12
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Loved my visit! Had a wonderful atmosphere with incredible service from our waitress, Grace, and the food was excellent! Will definitely be returning again l. Live, love, laugh!
Jules Beer . 2024-09-12
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The food was great! Service was excellent and I will 100% be returning again!
Amelia Crouch . 2024-09-12
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What a wonderful experience, excellent food, pizzas great annd our host Grace was amazing- we will be back !!!
stefan mason . 2024-09-12
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Overall a good experience, the food is always really good in here however the service could for sure see better days. I went on the Sunday 1st at 2.00ish for less food rush but found ourselves waiting to be served even drinks for over 45 Minutes and then another 30 Minutes for food. Zizi's was not very busy so unsure what the delay was. We always tip as four of us was £130+ but the tip was already added which we thought was cheeky to add prior to asking and a certain percentage. I think overall they just need more staff! The food however and cocktails are very good so no faults! The prawns are a great size and portions always great.
Lucie Chandler . 2024-09-09
MORE AT Google
Friendly service, excellent food.
Chris Doyle . 2024-09-08
MORE AT Google
Delivery was quick, food was piping hot when I got it and absolutely delicious. 10/10 would recommend.
Zoe . 2024-09-07
MORE AT Just Eat
Best food ever and best waiter chopay
Uptrend Store . 2024-09-05
MORE AT Google
Lovely food and Chopur was a lovely waiter !!
Sophie ford . 2024-09-05
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incredible service as always! Thanks so much boys!
Adam Willsher . 2024-09-05
MORE AT Google
Great atmosphere that matches quality food and service! Would recommend to all!
Jenna Leigh . 2024-09-05
MORE AT Google
Amazing service and very friendly staff
kp singh . 2024-08-31
MORE AT Google
Our experience with this place was a delight to both my palette and my senses. The food of which we ordered, a mozzarella salad, pasta and margarita pizza of which was made with both care and compassion and quite quickly. Even when it's super busy , they do not disappoint. Manager Vishal and waitress Grace was cheerful although it was a busy bank holiday afternoon.
Sachit Poonekar . 2024-08-28
MORE AT Google
I enjoyed my time at zizzi on Friday I was attended by waitress called Namita she was very friendly and helpful, would like to visit again
Blessing Omonoyan . 2024-08-27
MORE AT Google
What an experience it was - great food, eye catching ambience, excellent service and a friendly GM. I visited Zizzi at Newbury with my family and we ordered different dishes. Every dish we ordered was simply ‘wow’. Loved it to the core. You have added one more loyal customer to your list.
Rajdeep Arte . 2024-08-26
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Delicious food and excellent service.
neetu mandal . 2024-08-24
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This was our first visit to Newbury Zizzi's. Our meals were prepared and served quickly. They were hot and well presented. Our waiter was friendly and helpful. We thoroughly enjoyed the whole experience. Thank you.
Mike Sanford . 2024-08-22
MORE AT Google
We had a table of 10 and the food and was service was very good.
Rachel Martin . 2024-08-18
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Thankyou for accommodating us today. The food was perfect the service was excellent. Although we provided a few difficulties the waitress and Manager was quick to resolve them. We will be back.
Michaela Start . 2024-08-18
MORE AT Google
Really nice food, waitress pabi was really nice greetings. Definitely come back again.
Gracious Batholomew . 2024-08-17
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Dinner out with work colleagues. Booked a table outside as we had a dog with us. Worked out pretty well and staff were kind, bringing water for the dog. Meal was ok but a bit pricey in my opinion. Nice location in the marketplace and easy access from the wharf car park.
Martin Miles . 2024-08-17
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Never went to a Zizzi before but my goodness, there was so much choice on the menu and the food wasn't disappointing and quite nice! A bit expensive as it was almost £100 for 2 people but the quality of it made everything worthwhile! Definitely would come here again especially with the outside seating.
Jack . 2024-08-14
MORE AT Google
Food came fast and tasty pasta was perfect 👌
Mahesh Thapa . 2024-08-13
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Chef was knowledgeable he make our food and serve himself we are so surprised.
sunakali thapa . 2024-08-13
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Amazing service! especially our server Grace was great, will be going again!
jemima sugden . 2024-08-13
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The food was delicious, & the table service was first class
Dawn Hill . 2024-08-08
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Great Service, super quick. The food is great at well! Worth a visit!
Thomas Von Wenden . 2024-08-07
MORE AT Google
Absolutely wonderful guy who delivered my order, food was piping hot and absolutely incredible - could be more prawns but absolutely spot on!
Zoe . 2024-08-02
MORE AT Just Eat
Lovely atmosphere 👌 manager was very confident and helpful
N T . 2024-07-31
MORE AT Google
Very good very reasonably priced and excellent service
Ben Hill . 2024-07-28
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Great food, great service. Our server Alana was spectacular, she made my daughter’s 7th birthday so special!! Can’t wait to come back😁🍷🍝
Ella Muir . 2024-07-27
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amazing atmosphere, food was great, our server grace was excellent!!! will be returning🥂
Alana Irvine bull . 2024-07-27
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Very good food and service the only problem I personally had was waiter mixed orders up.
Steve wild . 2024-07-26
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Complete chaos! Starters delivered wrong twice and only on off our two mains cooked. Thanks Zizzi’s for spoiling my birthday. We have been before but will not be going again.
Deb Gos . 2024-07-26
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Second visit in 12 months as I live in Cape Town. Wow.... it is as good as ever.... the new Verdera pizza... lightweight tasty and just enough!! KEEP IT COMING... AND THE PERONI.... yoo hoo
Dennis Tucker . 2024-07-25
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Amy was as efficient and friendly as always and patiently showed me through the App to get my discount! despite the restaurant being really busy, well done Amy
John Grant . 2024-07-23
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Great tasting , hot, food. My only issue was the amount of ambient noise, which isn't anyones fault but the building design.
Resi Dent . 2024-07-21
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Love this Zizzi's, food good sized portions, very tasty, service excellent, very clean, no long waits, definitely recommend and will return.
Caroline S . 2024-07-20
MORE AT TripAdvisor
Visited this Zizzis Thursday night and asked for the spaghetti bolognaise with penne pasta - they used gluten free penne which is fine but I wasn't told - nor did I receive a check back during my meal otherwise I would have the opportunity to explain I didn't like it and that it was tasteless - spoke to the waitress who was apologetic and who in turn spoke to the manager - his attitude was awful - basically telling me that's how it is..... but I don't get a check back and could have had my meal changed - struggled his shoulders and walked off - not at professional and won't be returning
Scouse Tommy . 2024-07-19
MORE AT TripAdvisor
half missing and Zizzi unwilling to send missing items.
matt . 2024-07-19
MORE AT Just Eat
I love a Zizzi's and the one in Newbury is brilliant. Quality of food and service is really good - the Wagyu Meatball Arrabbiata is delicious as is the Calzone Carne Piccante and the Rustica pizzas are huge.
Coastal25065844273 . 2024-07-18
MORE AT TripAdvisor
The pasta was not spaghetti , there was a potato wedge in the chips which put me off eating it. Normally I am a very happy with the meal but this order is not at all good . I hope it changes
Joe . 2024-07-15
MORE AT Just Eat
Great experience! Really good service and lovely staff!
Tom Morgan . 2024-07-15
MORE AT Google
Lovely atmosphere with good food. You can expect the same quality each time you visit.
Ece Demirel-Downer (Ece) . 2024-07-15
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Great good and a cracking atmosphere. Lots of choice ahd the kids menu was brilliant. Service was pretty poor though - seemed to be a lot of new, inexperienced staff with little support. Quite a few errors with the order and inability to use the ordering the system was a little frustrating but when flagged up, a more senior team member sorted it out fairly quickly. Would definitely go back but would suggest a bit more hands on training and support for the new starters.
Andy Smith . 2024-07-14
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The food was amazing, the best takeaway i have had for a while.
Aaron . 2024-07-14
MORE AT Just Eat
Amazing food, friendly staff, reasonable price.
Mark Tuckfield . 2024-07-08
MORE AT Google
Excellent food and fantastic atmosphere! Pabitri made the experience awesome for us! Thank you Zizzi!
Pranav Singh . 2024-07-04
MORE AT Google
Best Italian food in town nice staff lovely atmosphere
Abhishek dahal 1 . 2024-07-04
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Great service and and great food. Love eating here as a couple or with a large group, servicehas always bee great.
Gary Young . 2024-07-04
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We came as a group of 6 without a reservation and the servers were very pleasant. The food was amazing and it was a great experience. Would recommend.
정영림 . 2024-06-29
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Very friendly staff, food amazing and we were chilling at the end of the meal and they just left us in peace.
Alan Meldrum . 2024-06-26
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Always a pleasure eating at Zizzi’s in Newbury!! You just know you are always going to get great food and great service!Highly recommend :)
Rebecca Larkin smith . 2024-06-25
MORE AT Google
Our server Grace was absolutely lovely, the food was brilliant. Highly recommend!
Alicia H . 2024-06-24
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Lovely place, great temperature when it’s hot outside
Chloe Grogan . 2024-06-24
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Amazing service amazing food will be back here atleast once a week. Thank you Zizzi
Amrita Gill . 2024-06-19
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Noisy and busy. The waitress was very pleasent and the cuttlery was good quality, with sharp knives. The dish of pork meatballs was one of the worst meals I have been served in a restaurant. A pasta in an almost dry tomato sauce, crunchy on the top. The middle was a disk of melted cheese of a rubbwry texture under which were the pork balls. These were dense and without juice much like a sausage cooked slow and long. The bruschetta was halved baby plum tonatoes with a generic balsamic dressing and a single basil leaf atop a chewy bread that was near impossible to cut. The nibbles arrived with the starter, one starter arrived with three of the mains, one main arriving as the others were fin8shing off. The pizza was the best they had to offer, being edible. My bottle of Peroni was good. This is bland stidge on a road to obesity, at its worst.
Simonowicz . 2024-06-17
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The driver couldn’t find my house, they were on the wrong street and then just confirmed the delivery!! I cannot believe this. I could see he was on the wrong street. Awful. Why didn’t he phone me!!?
Luke . 2024-06-15
MORE AT Just Eat
This was my 1st visit to Zizzi, we were on a hen do. The choice and quality of the food was very good. I was impressed with the size of the side dish (I opted to have instead of a main as I wasn't very hungry). lovely polite staff serving us. I just didn't realise they didn't take cash but not the end of the world.
Helen Buckley . 2024-06-09
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What a let down. Terrible service - so slow and not attentive in the slightest. Luke warm food. Really not good enough when we spent nearly £150.00. We won’t be returning.
Sally Davey . 2024-06-02
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Absolutely great place and and super service. Newbury’s top Italian for sure and will definitely return. Thank you Zizzi Newbury
Prafulla Bikram Shah . 2024-06-02
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Ladies loo needed to get a lock fixed, but otherwise really good 😊
Isa Alves . 2024-06-01
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Daria was a fantastic server, very helpful,smiley and topped up our water jug, happy to fulfill any requests and was an around great asset to Zizzi x Food was really delicious too.
Tara Jewell . 2024-05-30
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We visited Zizi Newbury a very busy day but I cannot complain. Everything was perfect. Our water Binam was so patient. We will recommend Zizi.
Melinda Horányi . 2024-05-28
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Binam was friendly and helpful waiter.
kirsty pope . 2024-05-25
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Excellent meal in Zizzis today, served by Binam who was an absolute pleasure, nothing was too much trouble!
Lisa Charlesworth . 2024-05-25
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Zizzi’s Newbury is one of our favourite restaurants to visit as a family. Our server today was Binam and he was great - all the staff lovely and friendly and my daughters love the children’s menu. It’s a great family-friendly option. Highly recommend the carbonara!
Charlotte Chrimes . 2024-05-25
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Had a lovely experience in zizzi newbury. Amazing staff making us fell welcome and outstanding food. I highly recommend this restaurant! Thank you guys, will definitely come back again!
Vinicius Scandolo Garrido . 2024-05-16
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Nice food and the service is amazing...
Mihail Lego . 2024-05-16
MORE AT Google
Great service from pabitri and paf.
Robert Shahi . 2024-05-15
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Praf and Pab were fantastic! Very attentive! Amazing service
NNL Div Reps . 2024-05-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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394 Opinions
We have been here a few times and have not been disappointed. This time the service and meals were fine. But I only give 3 stars because the place was extraordinarily noisy. Loud chatter from other diners is to be expected, but adding overly loud music made it impossible to have a normal conversation, so we ate quietly and left without desert.
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The food was amazing, but the service wasn't so great even though it was not busy
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I will begin this review by saying that my husband and I had come to Hungerford for lunch to celebrate our wedding anniversary. We had visited our usual establishment (NOT Mio Fiore!) and were sadly let down by the quality of the food and had walked out without eating anything! Suffice to say we were not very happy and felt our day had been spoiled. Looking for another venue for our lunch, we walked past Mio Fiore and took a chance! So onto the review! Service! We were given the warmest welcome ever by a (very beautiful) waitress who was absolutely charming! Nothing was too much trouble and her attention to the smallest detail was just a delight! She very clearly genuinely cared about the customer experience and it shone through! This lovely lady obviously didn't know just how upset we were at having our anniversary lunch plans go so horribly wrong but I would love her to know that, thanks to her, our day was saved by her warmth and her friendly demeanour. Food! Due to the absolute disaster of our attempt at lunch in the previous hostelry, my appetite for food had somewhat waned. We asked if we could share a pizza and were informed of course! We chose a pizza with tomato cheese pepperoni and chilli (apologies forget the name!) and it was absolute gorgeous! The balance of ingredients was judged to perfection and the chilli heat was spot on! The pizza dough was thin, light and crispy and it was honestly the best pizza I have ever eaten! My Husband spotted some cake and asked if we were able to take some away. Yes of course and the cake was beautifully presented in a strong sturdy box and was absolutely delicious! Cleanliness and Décor The serving plates and side plates were of good quality, rustic looking and absolutely in keeping. Everything was immaculately clean and the décor was clean and contemporary. Price /Value for money! we were presented with the bill and my husband had to ask if a mistake had been made as it didn't seem enough! One diet coke (in a very nice glass by the way!) and a "proper" glass coke bottle One large pizza a stunning piece of cake and a 10% service charge £17.55 Would we return? you bet we will! Highly recommend this little gem of a restaurant!
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