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4.0

Based on 2.585 opinions finded in 7 websites

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Nº 336 in 640 in Kingston upon Thames

Nº 27 of 35 Italian in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..risottochocolatecheeseprawnmozzarellagarliccalzonecookedcreamchickensaladpastaspaghettispicyolivesmeatprawnspizza

comment_iconOpinions

Fantastic service from the Raunak and the young lady who served me and my family. I asked for some crayons for my young son and then his starter hadn’t arrived, and both times these requests were dealt with immediately.

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Paul Di Mucci . 2025-03-23

MORE AT Google

My girlfriend and I are regular customers here, it's a very nice and affordable restaurant. The very nice waitress Wiki has our order memorized and was accommodating on our visits. Definitely recommend.

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Konrad Szymanski . 2025-03-22

MORE AT Google

Wiki was lovely. Super helpful and accommodating. ☺️

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Chloe Burton-Collis . 2025-03-22

MORE AT Google

Lovely dinner, great service from Wiki, very attentive and welcoming 😊

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Niki Postonogovas . 2025-03-22

MORE AT Google

Good food, lovely service (Abbie), good atmosphere - very full !

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Simon Hoyle . 2025-03-22

MORE AT Google

Really one of the Best! I strongly recommend! 🇧🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿 Obrigado!

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Luiz Eduardo Cetrim Maciel . 2025-03-21

MORE AT Google

Great service! From the staff especially Tania who was friendly clam and efficient

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Alexander Winkeljohann . 2025-03-19

MORE AT Google

amazing service by jess 10/10 :)

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Keira Berry . 2025-03-18

MORE AT Google

Jess was very friendly and attentive.

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Cathy McHugh . 2025-03-18

MORE AT Google

Great allergy allowances, me and my mum are both gluten free. Allergen tables were easy to understand and we both got nice GF pasta dishes.

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Natalie Moorman . 2025-03-17

MORE AT Google

A really lovely meal had today at Zizzis, food was great and came really fast. a huge thank you to Jess for todays service as she really made the experience lovely and was a pleasure to talk to 💗

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Keira Jayne . 2025-03-17

MORE AT Google

Jess was absolutely wonderful and very attentive. Absolute pleasure to have her as our waitress.

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Riaghnach Loughran . 2025-03-17

MORE AT Google

Everything was amazing delicious food and wonderful service!

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Frida Duda . 2025-03-16

MORE AT Google

The one who served us, Tanial, was very enthusiastic and kind. I could tell she was passionate about her work here in Zizzi, which made my visit very enjoyable!

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• The One Named Andrea • . 2025-03-16

MORE AT Google

Overall excellent! Food and service especially. Tanial so accommodating and friendly!

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Ann . 2025-03-16

MORE AT Google

wiki was amazing!! love the pizza & chips always come perfect

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ILove Riri . 2025-03-15

MORE AT Google

Lovely dinner and thanks to our fab server Mads!

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Mallory Beechey . 2025-03-14

MORE AT Google

Amazing food and great hospitality! Service by Abbie was absolutely outstanding and definitely recommend this place

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Navya Khanse . 2025-03-13

MORE AT Google

Fabulous meal made even better by our superb waitress Ina who was super helpful and very patient with us. Ina was a great ambassador for Zizzis

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Janie . 2025-03-12

MORE AT Google

Food and service were absolutely amazing, special thanks to Abbie and ina for taking care of us :)

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Olivia Dalton . 2025-03-11

MORE AT Google

Lovely food and nice, relaxed atmosphere. Service from Mads and Raunak were the particular highlights - friendly, attentive and super efficient!

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Matt Beadell . 2025-03-08

MORE AT Google

Wiki was so lovely. Please give her a pay raise! Will be coming back!

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renee Swain-Ouma . 2025-03-08

MORE AT Google

So many issues. Firstly I want to preface this by saying it was not busy. My friends and I visited today and it was awful service, terrible food. Firstly I'd asked about the vegan cheese for a specific dish, they let me know they have it and it was available. I then order, only to not have any vegan cheese. Instead just plain spaghetti with really bland tomato sauce. I asked where the cheese was and was told they cannot put vegan cheese into the dish as it would contaminate the bowl they use. (Why doesnt a chain restaurant have more than one bowl? Who knows). Shortly after they offered me non-vegan parmesan to put on top of my vegan meal. Only one of the starters were brought out on time, instead my wife's starter was brought out at the very end of the meal once we'd all finished all of the food. Nothing was consistent except the poor quality of the entire experience. The drinks were brought out staggered, they continuously forgot dishes, drinks, salt and then finally the bill. Literally everyone's meal was SO bland, except for one person, (they ordered the beef spaghetti Bolognese) and said, "I'm enjoying it". We had to continuously remind the staff of orders or requests which meant we were waiting there so long as they would forget again when they came up to the table. My advice is don't bother going here or to any Zizzis tbh, Pizza Express is way better anyways.

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Rafi Greene . 2025-03-08

MORE AT Google

Mads was super attentive and helpful! Loved her service! Will most definitely be returning and the food was very delicious. A good attitude and smile definitely goes a long way!

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Wiktor Rogala . 2025-03-07

MORE AT Google

Staffs are very helpful and friendly! Food are hot and fresh!

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Christine Chan . 2025-03-06

MORE AT Google

The food was delicious, and came out shortly after ordering. The shrimp, garlic bread and our mains were excellent. Our server Silva was delightful too!

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Charlie Conlon . 2025-03-06

MORE AT Google

Raunak had lovley service today, and food was beautiful

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Gina Maestri . 2025-03-06

MORE AT Google

The food was fab as was the service, thank you. Ed Sheeran/gordon Ramsey (Tom) and Luigi were accommodating and happy to see us! Will be back x.

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Badass Russian . 2025-03-05

MORE AT Google

We had lunch here, and the portions were big and very tasty. Tom, our waiter, was very nice, and Luigi, the cook, did an amazing job. Everything was perfect. Highly recommended!!

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דבורה מישייב . 2025-03-05

MORE AT Google

We have a lovely time thanks to Tom and Luigi!

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Gilad Frenkel . 2025-03-05

MORE AT Google

Tom was really nice. Service and food was amazing 10/10

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Aliyah Lachica . 2025-03-05

MORE AT Google

Great servixe & atmosphere. Food was just the same as other zizzi

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Rishi Hari . 2025-03-05

MORE AT Google

Raunak was super lovely and attentive the whole evening, 10/10 service! :)

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Eva Bazytė . 2025-03-04

MORE AT Google

My spouse surprised me with a delightful date at a restaurant with a sophisticated ambiance. The interior featured ample seating and tasteful décor. I enjoyed a substantial pizza dinner; the portion size was generous, and the service was exceptional. The staff was composed of calm, courteous young professionals who consistently ensured our comfort and satisfaction. The restaurant is well-suited for families; I observed a family of six comfortably seated, and the upstairs area offers additional space for larger groups, potentially providing a quieter dining experience depending on the day. I highly recommend this establishment for families of four or more.

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Connor Francis . 2025-03-04

MORE AT Google

Silva and colleague so helpful and kind as I am not good with tech

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Sally Procter . 2025-03-03

MORE AT Google

Incredibly friendly staff and great food

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Jonathan Smith . 2025-03-02

MORE AT Google

I’m currently on holiday and it was my first time at Zizzi on Friday. My experience was lovely. The staff were all welcoming and kind, Abbie and Laura were very attentive and made sure I had everything I needed. The food was amazing and was served quite quickly.

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Roxana Andreea Gradinariu . 2025-03-01

MORE AT Google

Thanks to Ina, Adam and Tom for excellent service

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jane stephenson . 2025-02-27

MORE AT Google

Tom was the person that served us today and we found him very polite, professional . He made us feel at ease!

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Florina . 2025-02-26

MORE AT Google

Food was great. Waiting staff Marta, Tom & Mads were very helpful and approachable.

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Fiona . 2025-02-25

MORE AT Google

It was very nice and I really enjoyed the garlic bombé and spaghetti. The servers were very kind and the atmosphere was very nice.

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Ellie . 2025-02-22

MORE AT Google

Amazing food, great service. Totally worth it

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Abhijeet Jadhav . 2025-02-21

MORE AT Google

Very nice food and excellent service from Mads.

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Andy Rowley . 2025-02-19

MORE AT Google

highly recommend for families looking for a delicious meal! the food was amazing- there’s something for everyone! and servers Laura, Tom, and Marta were great!! thank you Zizzi!

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Sophie Kozlovskaya . 2025-02-18

MORE AT Google

Really good service, Laura, was so sweet and made sure we had everything we needed! Food was fresh and good as always!

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Medeea Vintila . 2025-02-17

MORE AT Google

We been served by a beautiful young lady and she was always smiling and very professional! She came to ask us is everything it's ok and if we are happy with food. Thank you Laura for making our evening feeling like a special event!

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Ana Maria Mladin . 2025-02-17

MORE AT Google

I had a great experience dining at this restaurant, the food was delicious and the staff very attentive, the waitress was very friendly and helped us choose the dishes Laura, thank you for a wonderful day spent with my family... Best wishes..

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Boxer 82 . 2025-02-17

MORE AT Google

The server we had was friendly, but the service was slow, & the toilets was SHOCKING, definitely think they hadn’t been cleaned for a while

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Pauline Smith . 2025-02-16

MORE AT Google

This is one of our usual go to’s for a girls lunch on a weekday. It’s become a bit of a hit or miss. It just in any consistently good and you know when you arrive by seeing who is working there that day. Waiting staff can be helpful and attentive but they can also be invisible. We had lunch, just pastas and mine was cold. We couldn’t get anyone’s attention to say something. Disappointed but hope it’s better next time

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01tw1969 . 2025-02-16

MORE AT TripAdvisor

We had a super evening at Zizzi in Kingston. The food was delicious and Tom and Mads were very attentive with excellent service and great menu suggestions. Thank you very much!

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Julia Raffety . 2025-02-15

MORE AT Google

Delicious food as ever….love a quick midweek Zizzis. Thank you Abbie and Marta - wonderful service

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ann BRIODY . 2025-02-10

MORE AT Google

Tom was lovely great service! Food was lush

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Lucy Amey . 2025-02-10

MORE AT Google

Very good service and great food. Waiter Tom is a top guy.

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Thomas D Roberts . 2025-02-10

MORE AT Google

Ina was our waitress. She was very friendly and informative. We appreciated the complimentary coffee. Thank you Ina! It was warm in the restaurant which was appreciated in a cold evening.

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Guy Coventry . 2025-02-06

MORE AT Google

thanks to Tom, Abbie and Wiki, thanks for making our christmas meal lovely :)

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xmb 454 . 2025-02-05

MORE AT Google

great meal, thanks to Tom, Abbie and Wiki :)

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Sarah Thornton . 2025-02-05

MORE AT Google

Had a work dinner her, food and service was fantastic, shout out to Tom, Abbie and wiki for looking after us !!!

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Annabel . 2025-02-05

MORE AT Google

Tom, Abbie and Wiki were great for the evening and made our team social a wonderful experience!

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DonOmar_99 . 2025-02-05

MORE AT Google

Came here for a company Xmas party, the food was excellent the service was stunning everything was incredible. Our lovely servers were Tom, Abbie and Wiki 10/10

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Trinity Mars . 2025-02-05

MORE AT Google

Tom was brilliant. Very helpful and friendly

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Ms J Fodor . 2025-02-05

MORE AT Google

Lovely food and amazing service, Tim, Abbie and Wiki were fab

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Maurice Bide . 2025-02-05

MORE AT Google

Super good food and lovely service!!! staff were amazing on such a busy night. Shoutout to Vikki who recommended the lemon drizzle martini!! Such a good drink

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Sofifi . 2025-02-05

MORE AT Google

Had such a lovely dinner with the colleagues! Tom, Abbie and Wiki were so helpful and lovely!

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Lily Tham . 2025-02-05

MORE AT Google

I had a lovely lunch today, Tom was our server, he was very nice and attentive. Food was amazing, the portions might look tiny but they are really feeling and very tasty. Would highly recommend visiting ☺️

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zaira gonzalez . 2025-02-04

MORE AT Google

Beautifull restaurant with excellent food. Visited few times and always was happy with experience. Staff very attendaning AMD friendly, especially Marta, who had excellent knowledge of menu and was able to give good recomendations. Food very tasty.

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lambda symbol . 2025-02-03

MORE AT Google

Second time at this zizzi the service was horrible no attention to small details , glass came with lipstick marks, then my calamari came very tough and no flavour. I have woken up this morning with food poisoning from just trying it. The manager was very dismissive. I have worked in the industry for 15 years I know what old squid is like .

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Rami Jundi . 2025-02-02

MORE AT Google

Food was amazing as usual. Would really recommend for students as there are often discounts or deals offered. Had excellent service from Ina and Tom!

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Amelie Le Huray . 2025-01-29

MORE AT Google

Tom and Ina was lovely and the food was great

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Hannah Sparrowhawk . 2025-01-28

MORE AT Google

Great service from ina! Lovely food :)

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Millie Woodham . 2025-01-28

MORE AT Google

Wiki and her colleague were really attentive and made sure I had all I needed. Excellent service and lovely food as usual. Thank you chefs too!

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JLuc F . 2025-01-27

MORE AT Google

Great service from Wiki. Lovely meal

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Lauren clark . 2025-01-26

MORE AT Google

Lovely place, amazing service. I will definitely be back.

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Anita Todorova . 2025-01-26

MORE AT Google

Really pleasant and a good atmosphere for a Monday night. Staff were great.

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Jim Parker . 2025-01-20

MORE AT Google

We didn't have a reservation but we were given a nice table, the servers were very helpful and made a spontaneous decision to dine there an enjoyable experience. Thank you.

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David Jones . 2025-01-19

MORE AT Google

Lovely meal with excellent service from Wiki!

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Ben Chadwick . 2025-01-19

MORE AT Google

Went to Zizzi’s in Kingston Upon Thames on Wednesday 15/01/2025 with my family and some friends for a birthday dinner, we were all amazed at the way we were looked after. Tom and Erin couldn’t have been more attentive and helpful, the food was delicious and served promptly, will definitely visit again.

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Simon Smith . 2025-01-17

MORE AT TripAdvisor

Abbie was amazing!!! Great service and super kind!

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Niamh . 2025-01-16

MORE AT Google

raunak very helpful and friendly , top restaurant !

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Louise Kingman . 2025-01-13

MORE AT Google

Nice food, could do with some music

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stuart Inman . 2025-01-11

MORE AT Google

Our server Raunak was very friendly and accommodating to our requests. We had a great time, thank you Raunak!

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Zarina Huq . 2025-01-10

MORE AT Google

Our waiter Raunak was very lovely and helpful! We really enjoyed our experience :)

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Rebekah . 2025-01-10

MORE AT Google

The pizzas were fresh and delicious. But the dessert was too small, there was only a spoon of a cake. It was definitely not a whole brownie. They should change the portion of the brownie.

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Dilara . 2025-01-06

MORE AT Google

Delicious food at reasonable price. Staff are great! We are a group of 22 persons. Raunak served us with heart, he provided service at good timing!

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Elton Chong . 2024-12-24

MORE AT Google

Friday 20th December. After having such a positive experience before I am so dissapointed. The food... well starters... was still faultless... having to spend the next hour with no one to take away our plates.. (only the two of us) .... or to ask when the mains will be ready, I felt like walking out.... not they would have noticed. I paid for what we had... only to be presented with a completely different bill, which was a lot cheaper but I did correct them. If the restaurant was busy I may have excused them, but they were too busy serving uber eats etc. My advice would be, enjoy the lovely food and very nice atmosphere... but order from uber eats and have it served to your table. Apart from someone taking our order, delivering our drinks and starters, we had no contact from any staff for over 1 hour. Very, very dissapointed. When I complained and asked for the bill having waited for so long, I didn't even receive a reaction, no "let me check with the kitchen", no "let me get you another drink while you wait" There was no apology, explanation for delay or anything.

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Stuart Carpenter . 2024-12-23

MORE AT Google

Fantastic meal and desert! Most enjoyable!

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Theresa . 2024-12-21

MORE AT Just Eat

Very nice service, waiter kod30 and Adam the bartender.

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Małgorzata Góral . 2024-12-20

MORE AT Google

The driver parked across the road and then drove off without delivering the food and said the food was delivered. We waited over 90 mins to receive nothing

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sam . 2024-12-20

MORE AT Just Eat

Kodjo was very helpful and made sure we were alright with our experience at multiple times. Would definitely come back!

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Ehab Ahmed . 2024-12-20

MORE AT Google

Lovely food reasonably priced recommend.

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andy stevens . 2024-12-20

MORE AT Google

Kodjo was a great waiter and we had a lovely evening with great food!

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Anita Jeyaraj . 2024-12-20

MORE AT Google

When we arrived was not shown to table but given instructions - then waited 15 minutes before anyone took a drinks order, this took another 10 minutes to arrive. And this was not in a busy restaurant. When we were served the waitress was sour and not at all welcoming. I have to complain about the beef calzone - this was not a calzone but some beef wrapped in pizza dough - so beef in bread. The beef was fatty and tasteless. There seemed no seasoning used at all. The gravy given was tiny compared to the dish and didn’t help. When I requested my bill the waitress acknowledged me yet then did nothing. 15 minutes later I had to ask another waiter who brought it to us. Overall it was not a very enjoyable visit which is disappointing as I have been Zizzi many times before and always enjoyed the food and service. This was sunday 15th around 6pm

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Roland Goldsack . 2024-12-18

MORE AT Google

The rustica pizza wasn’t evenly cooked but still good. Shift running poor. 2 managers and cook having an uninhibited discussion on Xmas ordering. No check back no upsell nor real friendliness on paying and leaving tip. Server was Ina and needs some total restaurant awareness and hospitality training. Just when we’re deciding where to take grandkids on Xmas Eve - hmmmmm!

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Kevin G . 2024-12-18

MORE AT TripAdvisor

Adam was really helpful and gave a really good service

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Jack Lundberg . 2024-12-17

MORE AT Google

Food was amazing, and service was so nice considering how late we came! Thank you so much to raunak who took care of us!

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Y'shaly Satheeskumar . 2024-12-15

MORE AT Google

Thanks to Raunak and Tania for excellent service

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Alison Thompson . 2024-12-14

MORE AT Google

Decent food but poor service. We were seated right in front of the door so it was freezing every time the door opened. There was a table the same size in a more sheltered spot & we asked to move & it was computer says no. Apparently the tables are allocated by the computer & it was far too confusing to move us. The table sat empty for the duration of our meal. The serving staff were friendly but very slow. We had to ask to order twice & they left our dirty plates for over 10 mins. The restaurant wasn’t even that busy. Wouldn’t come here again.

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Kate L . 2024-12-14

MORE AT TripAdvisor

Thank you. Lovely meal and fun server

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Daisy Townson . 2024-12-11

MORE AT Google

Great food, also great service by our waiter, Raunar, would recommend this restaurant for anyone in Kingston.

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Richard . 2024-12-08

MORE AT Google

Food was lovely and had a good table with a pretty view! Our waiter, Laura, was very helpful and made sure we had everything we needed!

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Vasile Boboc . 2024-12-08

MORE AT Google

Had a lovely time with good food and pleasant service. Atmosphere was nice and the server, Marta, was very helpful and kind.

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Ayna . 2024-12-08

MORE AT Google

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