Based on 3.144 opinions finded in 5 websites
Based on 3.144 opinions finded in 5 websites
Nº 342 in 640 in Kingston upon Thames
Nº 27 of 35 Italian in Kingston upon Thames
Opinions
We just had an amazing lunch at Browns - Kingston. It was a sunny and very busy day. Me and my friend walked away from another restaurant as they could not handle the queues etc At Brown's we felt welcomed since the minute we walked in. The food was fresh, well presented and really tasty. The staff went above and beyond to serve us in a timely manner and they were all very professional. We really had an amazing time. 4 star because the manager (blond lady) was quite abrupt, however all the other members of the staff made up for it. We will definitely come back again.
Bella X . 2025-05-31
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Had a great, classy experience on the Kingston Riverside. We started with the seafood platter – the shrimp and scallops were fresh and paired perfectly with a really nice tartare sauce. For mains, we went with the steak and peppercorn sauce. It had a few fatty and rough bits, but overall, it was a solid, satisfying dish. What really made the night though was our server, Vlad. Genuinely one of the best – super attentive, pleasant, and made sure we felt well looked after throughout. If we come back, I’ll definitely be hoping to be served by him again.
Mayk . 2025-05-27
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Our waiter, Vlad was absolutely incredible! The service was excellent, the food was delicious, and the wine recommendation was perfect!
Chandler mazza . 2025-05-26
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The service here is amazing but the food is next level bad. My beef Sunday roast was tough, overcooked, and rubbery and the pork Sunday roast gave my husband AWFUL food poisoning. Definitely won’t be going back, really disappointed, especially because the staff is so wonderful.
Shea Roberts . 2025-05-19
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Vlad was a very exceptional waiter, he was very friendly and outgoing. Thank you for giving us an amazing dinner!
Marsela puli . 2025-05-19
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Our team party at Browns Kingston was absolutely brilliant! A huge shoutout to Vlad, who provided the most exceptional service. He was attentive, friendly, and really made our evening special. And the food? Absolutely delicious! I'm already planning my next visit to finally try my first ever lobster – all thanks to the wonderful experience we had! Vlad 💯💯💯
Fegor Clinton . 2025-05-19
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Food was very nice and our waiter Vlad was very kind and helpful.
Anna . 2025-05-19
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Had an amazing time,they we're amazing with looking after us, our waiter vlad was so helpful and on the ball,catered to us and always happy to help,the whole time was amazing
callum barker . 2025-05-19
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Vlad was our waiter for this visit, he was very attentive, outgoing and nice. He was able to handle a big table without any issues. This is clearly top tier customer service. Will be visiting again!
Sara Pouli . 2025-05-19
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Amazing service from Vlad, lovely food and atmosphere
Stella Pouli . 2025-05-19
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I came in for a harvester staff party with around 30 people, served by Vlad and he was absolutely AMAZING, very patient and went above and beyond for all of us. Thank you Vlad for giving us such a lovely evening!
Samantha Bullard . 2025-05-19
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So I’m currently dinning here, firstly let me say the service was slow, we sat down and staff hadn’t brought a menu over after about 10 minutes of being seated. We then moved inside because the outdoor is located under a tree. After moving inside it took a while for staff to take my order, I couldn’t even replace the red wine sauce with anything since I don’t consume alcohol, so I had to select something else. My food came and the seabass was bland and hardly skin side crisp, on a bed of vegetables. I didn’t finish the fish because of the blandness. Leaving still hungry
Yasmine Bakayoko . 2025-05-18
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It's our first time dining here with my family. Food was delish except for my mocktail, it was meant to be a virgin mango mimosa, but gave us an alcoholic one.
Monette Reynoso . 2025-05-17
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Great fast service. Very tasty food
AKO1-204.11 . 2025-05-17
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Very good food and nice staff Will definitely come back again!
Beth Chu . 2025-05-17
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Angel (one of the waiters) was very kind and he required great service. The food was very delicious. I really recommend coming here with friends or family.
Fernando Perera . 2025-05-17
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Now my 4th time here in just over a year. Food as per usual was absolutely fantastic. The service was very friendly and efficient, especially from Santos who was delightful.
Cole Adams . 2025-05-16
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Tasty food and good value for money, with the added benefit of having wonderful views because this branch of Browns is located on the river. Whilst all the staff at Browns Kingston are great, our server was Santos. He’s super friendly and really excellent at making you experience a personal service. In fact he’s the reason why you’ll most definitely want to return and dine at Browns again!
Aris . 2025-05-16
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I visited this restaurant with my friend. The restaurant view was really nice. Also, Jina served for us. She was really kind and nice. I might be vack again.
Catherine Kim . 2025-05-11
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Fab meal and fab service. Thanks Browns for making it so special!
anna barker . 2025-05-11
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3rd time I came to this restaurant with my family this weekend and it’s always a pleasure! Love the atmosphere and the food, the view of the river is unparalleled in Kingston
Hugo R . 2025-05-10
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Good food Gina was polite and kind!
김상수 . 2025-05-10
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Good service , great food , our waiter Josh has made our day, will revisit for sure .
Rachel Poon . 2025-05-08
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Popped in for some food before the theatre. Great friendly service by Josh who looked after us and rushed some desserts through before we had to dash.
Dale Driscoll . 2025-05-08
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Josh was lovely and friendly. He returned to the table several times to ensure we had everything we needed.
Mop 'til You Drop . 2025-05-08
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I had just arrived in Molesey and visited Kingston and Browns. I sat outside and ordered a large wine which wasn’t available sthe wine they gave was very good . However I ordered a second with Courgette fritters/chips ! The wine arrive but not the courgettes. The service outside seemed to be hit and miss which was a pity as I would not have sat outside!
Jane Read . 2025-05-08
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Lovely lunch with old friends, starter and main were very tasty ! Josh B served and was great 👍
silkspectrejo . 2025-05-08
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Vlad gave grate Service. Would definitely come again
Amy Ablett . 2025-05-08
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I came here for lunch yesterday with my family and had a fantastic experience. We were served by Josh B, who was amazing and very friendly. 10/10 will come again.
Jamie Currie . 2025-05-06
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This was our second time coming to Browns, however our experience was not quite the same as the first time. in our fist visit we had a fantastic service by Vlad, however the food was not anything special for the price paid. on second visit, we were 4 people, the service was so so, we were kept asked to order for main while we were still having drinks and snack. when at the end we felt forced to place the main meal order, and we did request the staff to have our meal a bit later so we could finish the drink and the snack, however they brought the food right after we placed the order! The food was again not worth the money. fries were cooked with an old oil, not fresh , same with the burgers , nothing special, the other foods , fish and lamb were not great either. It was a shame and it was not pleasant , hence we would not be back there, unfortunately.
Hamidreza Vaezi . 2025-05-06
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Vlad was aces as our server. Food was tasty and the house Red went down well.
Tom Colyer . 2025-05-06
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Lovely lunch here on bank holiday Monday. Excellent service by Vlad too!
Michael B . 2025-05-05
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Great vibe, service and location. Sadly the food is quite average.
mark james . 2025-05-05
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Banging services from josh loves out time here
Ciara Osullivan . 2025-05-05
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Love browns cocktails by the river and Josh b is just a perfect delight to serve
Morag Miller . 2025-05-05
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Best time ever!!! Best services from Josh, we had the best time celebrating my girls birthday x
ciara osullivan . 2025-05-05
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Lovely atmosphere and views. Carlos made it a great birthday experience.
Marcella . 2025-05-05
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Vlad provided outstanding service and we had a great meal.
Sarah Button . 2025-05-05
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Fab good in wonderful atmosphere. Will def be back x
Steph Banks . 2025-05-05
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Lovely experience great brunch , thank you vlad for your service
Rachael Heaton . 2025-05-05
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Came here for my first Browns breakfast and was really impressed by the taste and quality of the food and the service from Vlad was so nice. He is worth his weight in gold.
Sara Carter . 2025-05-05
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Wonderful brunch, excellent service and delicious food. Vlad was very attentive and accommodating!! We’ll be back
Jenny Lindsay-Hoyle . 2025-05-05
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Artemis was attentive and helpful. Would definitely recommend, fantastic food & drink
Katie Finch . 2025-05-04
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Lovely venue by the water. Great service for all staff. Highly recommend
Gideon Jinadu . 2025-05-04
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Fantastic birthday lunch and our waitess Artemis was fantastic so helpful and pleasant it was a pkeasure having her lookibg afyer us today xxx
Tina O'Driscoll . 2025-05-04
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Artemis gave us a wonderful service and she has a friendly personality.
Selma Bainbridge . 2025-05-04
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Delicous food ,I had the duck beetroot ....we have been going here for years can't fault it ....
Patsy Hall . 2025-05-04
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Great food and service. Good for gluten free
Joan Parnell . 2025-05-04
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Excellent service!Artemis was superb!
Jason Kates . 2025-05-04
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Thank You! It was pleasure to visit, fantastic people and great food!
city heroes club . 2025-05-04
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Lovely atmosphere in a great location. So we were a table of 7 and the staff were lovely and polite. We ordered 2 Sunday chicken roasts (£20 each), kids, grilled chicken, lobster linguine, prawn and chorizo linguine and sea bass fish cake. All at around £20 (lobster £30). The roast chicken was terrible at that price point, it was a boiled like un marinated chicken breast. Vegetables were unremarkable. The pasta all tasted the same, with no level of freshness or quality in line with the price. Sea bass was really poor and fish cake soggy and not enjoyable. Grilled chicken dry as a desert. Really really sad, as it detracts from the waiters and atmosphere. To put things into perspective they are at the price point of Cote down the road, delivering food to the standard or harvester. Shame as I can see the atmosphere close to the level of the Ivy in Windsor. Like some I will not be returning. Extra credit to Josh, great service/ lovely approachable and they took my feedback very seriously; which is exceptional!
Ronald Cheng . 2025-05-04
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Lovely restaurant good atmosphere and great food
Nicole Hide . 2025-05-02
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Excellent lunch in the sun. Vlad was excellent
Ricky Kotecha . 2025-05-01
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Browns Kingston is a popular riverside spot known for its great food and elegant atmosphere. Guests have praised Vlad for his attentive and friendly service, especially during special occasions. The restaurant is well-reviewed overall, with highlights including the scallops, pork belly, and cocktails.
maryam mazloumi . 2025-05-01
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The food and drink at Browns is always delicious but Vlad is truly their best ever waiter. He never lost his smile, patience and warmth as we asked for things off the menu and multiple glasses of ice. His service was exceptional and made lunch with my son very special. Thank you.
bonnie jane . 2025-05-01
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The very definition of a mediocre chain restaurant. I was shown to my table and noticed the all of the chairs had dirty, stained seats, like someone had, had their feet on them. Added to that I had to brush mine clean, not sure what it was, salt or worse. Whatever, it wasn’t a great start and things didn’t really improve after that. My first course was crab on toast. Whilst the “toast” was the warmest thing on the plate it was only because everything else was chilled, presumably having literally just come out of the fridge. The main was a dish of scallops and belly pork. The food was utterly bland with almost no taste and the pork was not only tasteless but dry. I decided to go for ice cream for dessert as I was confident it would come straight out of a tub. Service was about on par with the food. The first person could barely be bothered and gave up after the first course. The second person did at least to make an effort and to be fair was probably the best thing about the meal. Definitely a chain to avoid.
Keith W . 2025-04-30
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Absolutely adore this restaurant. Always attentive service and exceptional food. Great atmosphere and right on the river, which we will be moving to very soon, so Browns may be the firm favourite for breakfast too. 😊
S P BAND . 2025-04-28
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Nice afternoon tea, shame we had to wait over 40 minutes to be served as they "made a mistake" with the order. Definitely I wouldn't recommend
Jamal Saleh . 2025-04-27
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Awful quality of food well over priced for what they offer ! Steak £31.50 not fresh chewy and dry! Monkfish curry very salty cocktails were nice service was ok not enough staff won’t be visiting again
ellie ghadir . 2025-04-26
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Came here for Mother’s Day lunch and it was a very good experience, good quality affordable food matched with super friendly service
Zipo Mangaliso . 2025-04-25
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Food and Service is phenomenal. Our waiter, Josh B was brilliant.
James Dilgul . 2025-04-22
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The most perfect location with lovely views of the river and park opposite. It’s relaxing, kind of Sanctuary. Staff are always friendly and attentive.
Martin Farrell . 2025-04-22
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We had an incredible Easter lunch here and truly enjoyed every moment. Josh B was an extremely attentive host he went above and beyond to make our time special here. Indeed there are a many wonderful staff members here who make dining here such a treat we have always had an amazing experience. From the moment you walk in, you’re made to feel genuinely welcomed and valued. The food was outstanding—so fresh, beautifully cooked, and full of flavour. The live music added a lovely, relaxed atmosphere, and the service throughout was warm, attentive, and left us wanting for nothing. This might just be the nicest place to eat in Kingston if you’re looking for a special meal. For the price, the quality is excellent, and you really do leave feeling like you’ve had a real treat. Highly recommend!
Simon Bangs . 2025-04-20
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Great elegant place to have your lunch or dinner, by the river wich is a great vibes. Food was delicious and service by Alban was excellent. Highly recommend
Great News . 2025-04-18
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Very expensive for what you get, seafood pasta was very bland, nice atmosphere though
Chloe Einchcomb . 2025-04-18
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Food and staff are always great here - super friendly. Their food is great and good portion sizes too - I would recommend their cod & chips which is lovely to eat if you’re outside (as you’re by the riverside anyway!). Prices are decent, too.
Lauren . 2025-04-18
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Gina is really nice and makes us feel really welcomed.
Cho Nwe . 2025-04-13
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Would recommend the place for any occasion. It’s by the riverside and received exceptional customer service from Gina. She has given us the best food recommendations. Good vibes with live music.
Lysoung Seng . 2025-04-13
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Loved the service here, especially miss Gina was very sweet and the food was great. Will visit again.
Ashkan Sharifi . 2025-04-13
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Visited on a perfect sunny spring day, the food was great!! Service was great, especially I must mention about Gina, she made our visit even more enjoyable. Loved the Sunday roast.
Prajwal Shetty . 2025-04-13
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Table of 5 and every Sunday roast served luke warm. 3 sent back and 20 mins later served with new plates of food so we didn't eat together. Roast veg was putrid colour with no browning in the oven and beef like leather. Chosen deserts sold out. Custard had curdled, creme brulee like egg. Service staff couldn't fault with excellent customer service skills along with the manager. Given complimentary drinks and removed all costs for food from the bill. The chef is very very poor. Ruined a special afternoon of celebration. Will never return.
Zoe Cox . 2025-04-13
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Fabulous meal for our daughters birthday. Staff were all so lovely and food was amazing. Highly recommend the pulled lamb shepherd's Pie. Would definately come back if in the area again. View out onto the Thames was lovely too watching the sunset
Kirsty . 2025-04-13
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Delicious lunch and excellent service
Pat Conway . 2025-04-12
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Great atmosphere in the sunshine on a Saturday. Shout out to Vlad for the service
Tim S . 2025-04-12
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Great meal, had the veg burger which was great and great drinks. Was even able to sit outside halfway through with great views. The service was spot on by santos.
Vincent v . 2025-04-12
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First visit to Brown's today, very impressed. Husband had the vegetarian breakfast and I had Eggs Florentine. Both tasty and hot, good portions and superb service, especially from our wonderful waiter, Santos. Will be back for dinner very soon!
Ruth Darby . 2025-04-12
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Nice drinks Perfect food Izi took care of us for a nice table over the river ! Thanks will be back again
ledio v . 2025-04-12
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Honestly the food and customer service was OUTSTANDING!! We went for the lunch deal which was 3 courses for £24.95. Every single course was 10/10 I started with the duck which was melt in the mouth and my friend had the salmon and we both had the seabass for mains which was soooo delicious and then I had salted caramel profiteroles for desert which didn’t disappoint and honestly I could’ve had 4 more 😊 We can’t wait to come back and bring some more friends with us next time.
Kaye . 2025-04-12
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Lovely breakfast. Great service, no hovering nothing too much and great atmosphere.
Cliff . 2025-04-12
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Absolutely perfect place to have a few.cocktails, bits to eat and watch the world go by. Vlad and Carlos were great!
Donna Pearce . 2025-04-12
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Top spot ! Overall the best on the riverside! Cocktails recommended by using where delicious !
Bobby Dhunna . 2025-04-11
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Amazing location thanks isi for your amazing hospitality!
Sorin Cuculea . 2025-04-11
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The food abd coctails are very Good. thanks for everything.
Hande Çelenk . 2025-04-11
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Extremely pleasant and friendly staff, clean and tidy environment, delicious food. Lovely views with plenty of seating by the riverside. Will return with friends
Katherine Gold . 2025-04-11
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Excellent choice for lunchtime menu. Food was delicious and well presented. Attentive and friendly service from our waiter, Santos. A great venue on the Kingston river front
Laurence Sewell . 2025-04-11
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Fantastic service! Thank you so much Santos, you were excellent!
Ben Hatt . 2025-04-11
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I love coming to Browns! The atmosphere is always lovely and the service really good!
Nadya Busek . 2025-04-11
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We came to browns for my mothers birthday, it is one of her favourite restaurants, service and food is unreal
Grace Procter . 2025-04-11
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All things are excellent in here. More than 5 times brought my friends here! Will definitely come back again!
Jack Shao . 2025-04-11
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Wow What a place ! Definitely my spot for this summer ! Își Foundation us a table outside and made my experiente excepțional!
ovidiu lucian . 2025-04-11
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Lovely evening at Browns for dinner. Served by Santos, very attentive and friendly. Highly recommend for people in Richmond.
mdilgil . 2025-04-11
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Great food and fabulous service from Santos.
Ian Overd . 2025-04-11
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Delicious scallops and pork with excellent service!
Todd Davies . 2025-04-11
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I've been to the restaurant a few times and each time has been lovely.
Laura Brown . 2025-04-11
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Lunch for 4 friends. Been here many, many times so thought this would be a safe choice. Took a while for service and drinks but we're a happy bunch and busy catching up. Starters arrive... Calamari was room tempreture, not even luke warm, the prawn cocktail was made with shrimps and way too much mayonnaise which I'm assuming is to deceive and bulk it out. The tomato and mozarella salad was OK. Literally as the empty plates were still being removed, 3 servers stood by to serve our mains. I stated it was too soon, we'd like a break plus we still have the table booked for another 2 hours. The waiters plonked the food down and meandered off. 5 minutes later, we are asked if everything is OK to which my friend said no, this (risotto) is inedible. OK good came the reply and walked off. It was at this point we asked to speak to someone as the Caeser Salads were also in inedible. Bright yellow/brown leaves, clearly past their prime. The manager took one look and apologised, said that there are issues with the new menu. Offered replacements for us all but tbh we wanted out. She offered us free desserts. Sherry trifle, no sherry, amaretto peaches, no amaretto.. An absolute disaster. A complimentary round of drinks was offered and again more apologies. We left and sadly will never return which is a great shame as we love the location but there are better restaurants to explore.
Mark Evans . 2025-04-09
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Lovely food and fab choice for vegans! The lunch deal was also great value for money.
Joanna Taman . 2025-04-09
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Lovely restaurant, very speedy service and delicious food - thank you Vlad.
Emily Martin . 2025-04-09
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Food was great and We got the table we requested.
Deborah Martin . 2025-04-09
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Superb lunch today, service by Santos was charming and lovely. Highly recommend, will be coming back. Thank you!
Isobelle . 2025-04-09
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Amazing service and clean atmosphere
Anaïs . 2025-04-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2802 Opinions
This order was delivered just in time (unlike yesterdays which was 35 min late and food was ice cold again) BUT the food was also all cold and it shouldn’t be! Twice this has happened from zizi orders and we spent £32+£26+ and it’s not worth this. We think we shd be refunded in full! Please reply thank you
405 Opinions
Atendimento excelente, o gerente Marcelo nos recebeu de forma muito atenciosa e depois o garçom nos explicou com muita paciência todos os pratos e por fim… a comida muito saborosa! Parabéns
796 Opinions
What a lovely meal we have had at this branch of Pizza Express. We normally go to the Worcester Park branch but we were nearer to this branch and will be going there in future. Thank you Rob for a lovely visit. A wonderful welcome and chat. You are a credit to Pizza Express and deserve recognition for your efforts. If you haven’t been make sure you go and ask for Rob - you won’t be disappointed.
2332 Opinions
Typical Italian restaurant - you feel you’re in Italy. Service is fabulously haphazard in a nice Italian way. Fabio the owner is brilliant. Cheeky and totally crazy, but lovable. The food? FANTASTICO! Authentic traditional southern Italian food. Lots to choose from the menus. It has a personal touch. You feel you’re part of the family. Pizza is fantastic as well. Desserts - homemade Italian style Ice Cream is made on the premises.