Zizzi - Glasgow Princes Square in Glasgow City

The food was bang average and service was extremely poor. We waited about 15 at a time just to get a waiters attention. We also asked for a couple of dipping sauces and we only received one, which is no problem, it happens. When we asked the waitress to retrieve another one she brought it back to our table with a very unpleasant attitude. Not a word spoken, not even a quick apology. Very poor overall dining experience.

Pizza base was not properly cooked and very soft..

Lomand was fantastic. Such a friendly, funny and enthusiastic staff member. Also knew his job so well and was genuine in his recommendations. He is a total asset to your restaurant and enhanced our experience - thank you!

Polite, efficient service. Pleasant atmosphere on the terrace dining area within Princes Square and good quality food every time.

Callum was very attentive and helpful, a great waiter. Food was excellent.

My friend and I visit fortnightly for lunch. The food is delicious, and the service from Michal is second to none. Also, Adam is a very friendly, professional manager. We will continue to visit while they are there. Highly recommend.

All the staff were helpful and didn't rush us making a decision. They were attentive if we needed anything and very friendly

Waitress brought out our main courses while one of us was still eating our sharing starter and started lifting the other persons plate away then she said “do you want me to leave that “when I was obviously still eating it The mains should have not been brought out until we were finished our first course. We also ordered two cokes and they took that long to make we ended up finishing the meal way before there was any sign of them had to cancel them in the end as we were ready to leave not sure they would ever have turned up tho haha My partner had been there before and said it was good service the first time. Found it a bit unprofessional. Starter and mains were good tho.

Our service was superb, we were never left with empty cups or plates. Our mains came as soon as our starters were finished. Our server Alannah was friendly and professional, and checked on us regularly to ensure we were attended to. Every item we ordered was heavenly, and we will certainly be coming again. Not a cheap place to eat by any means however you pay for the level of service and the quality of food. 10/10.

I went to Zizzi and tried to order a cocktail, they denied my young scot card despite having nowhere online saying that they do not accept it, they had absolutely no reason to deny my ID, extremely disappointing as they have accepted it here in the past, very unhappy with this.

Great venue however Food bland and expensive for what it is .Staff attentive and friendly.

Situated on the Terrace level of Princes Square Shopping Center, this restaurant has become our trusted choice whenever we find ourselves in Glasgow. The relaxed ambience and the calming view overlooking the Courtyard adds a certain charm to our dining experience that keeps us coming back. The staff greet us with warmth and courtesy, setting the tone for a pleasant meal ahead. Service is prompt, with our food arriving in no time. Their pizza menu is definitely worth your attention. Despite their seemingly daunting size, the thin and crispy dough makes each bite an absolute delight. Whether you're a fan of classic flavors or adventurous toppings, there's something for everyone on their diverse menu. For those craving a taste of the classics, my partner swears by their bolognese, a rich and flavorful dish that never disappoints. The courgette fries are a must, crispy, tender, and just amazing. To end our meal on a refreshing note, we always indulge in their affogato or tiramisu dessert. A perfect palate cleanser, it's the ideal way to round off a satisfying dining experience.

Welcomed by lovely lady who let us choose our seat. Drinks served, coffee remade as not extra hot but all done with a smile and very accommodating. Pizza was tasty and overall a lovely relaxing lunch. Will definitely be back 😊

We had dinner here, the food was amazing, fantastic experience, amazing staff, we shall be back, 5 stars

We used to visit this Zizzis a lot but hadn't been for sometime. Pizza's still good. The Rustica pizzas looks huge but luckily nice & thin 👍🏻😆. Staff excellent, friendly, quick service. However disappointed there is no longer seating in balcony area for 5 owing to intrusion of screening from next door's restaurant. As an aside the remaining balcony area currently looks too crowded with seating arranged as it is. The balcony area was the USP for this Zizzi's, but they were busy enough so what do I know 😆.

Great food. We always visit Zizzis every time we come to Glasgow. Our server, Blanca is brilliant, so welcoming and friendly to us every time.

Delicious food. 'The Lomond Experience' is worth repeating.

Great food and amazing service from Lomond! The calzone was fantastic!

Absolutely brilliant, staff were kind and helpful. Our server Lomond was great and would frequently have a laugh with us. Highly recommend.

Brilliant service food was amazing out sever lomond was amazing always checking in and having a good laugh will definitely be back in future

Amazing food, staff were very polite and helpful (especially Lomond) 100% would recommend and come back in the future.

Food was amazing. Staff are very kind and helpful (especially Lomond!) Was our friends birthday and they sorted everything. AMAZING. Will definitely be coming back!! Thank you Zizzi’s and Lomond!!

Thanks to lomond had a lovely time, very funny server and will be coming back.

Really good experience at Zizzi Glasgow for dinner. Server Lomond was very friendly and offered great service, assisting me with the gluten free options.

Served by lomand, incredibly funny and amazing service. Food came fast and tasted amazing !

Great food, with brilliant customer service from Lomond, helpful and funny.

We had Callum as our server and he’s was kind enough offer different cocktail recommendations when the one I wanted was unavailable. The food arrived very quickly for a weekend meal, will be back more often in Glasgow

Lomond was very nice and pleasing to the customers was very quick to get us seated and to get our orders ready

Lemond is the best waiter i’ve ever had great guy giving great food and ultimate service Top top man

Lomond was great and very attentive. Great at his job.

Seven of us had a booking in Zizi's last night. Great table, great service, great start. We ordered a really varied selection of starters and mains. Superb. Charming staff were very engaging. 👏

ZIZZI'S you did not dissapount. What a lovely end to our visit to Glasgow. We enjoyed a fabulous lunch at Zizzi's Princess square this afternoon, the atmosphere was great and the service from our waiter Lomond was nothing short of outstanding. Lomond was very patient and helped us with recommendations as it was our first visit to Zizi's. We will definitely return.

Amazing experience in the restaurant. People there are super friendly and nice. They serve food fast and the Lasagne is delicious! My must order items is Lasagne and the Sticky Pig pizza!

Everything was great, the service from Lomond was amazing.

Lomond was our server this evening and he was wonderful. Loved the food and drinks!

Excellent food, service, location. Fair prices.

Excellent service. Even with the super busy Xmas season . Food was great too. Loved the decor

Pizza rustica - I appreciate it’s a particular style of pizza, however rock hard, inedible edges aren’t that satisfying or appetising really - seemed particularly thin and toooo crispy. Toppings - all fine. Cappuccino, far too hot-hot, milk had cooked and it lacked any great coffee flavour. Tiramisu- no variation of texture - a common mistake is to saturate the sponge and so it loses all body and becomes a mush that disappears in the cream. Sorry.

Had a great night at Zizzi, lomond took great care of us

Lomand the waiter was absolutely fantastic quick to seat us and and quick to take order couldn’t have asked for any better service.

I'm a regular. Always excellent.

Lomond was utterly fantastic, his etiquette and character made the dining experience what it was, I have never been so flabbergasted by someone’s effort and dedication to providing excellent service and comfortability. 10/10 will be back again just to see him.

Had an excellent experience at zizzis tonight. Despite the Christmas rush, Lomond made us feel very welcome.

Make sure you book and arrive early

Lovely food and drinks with friendly , efficient waitress and staff. Bonus freebies using Zillionaire membership sent as part of a birthday deal.

Very nice staff. Table in an awkward position, almost inside next door restaurant. Was a bit cold, some people dining with coats on. Food was OK, nothing special. Wine and cocktails lovely.

Great service from Lomond on Friday! Friendly, attentive, and made our visit really enjoyable. Thank you!

It's not often that one server completely invigorates and enriches a dining experience like Lomond singlehandedly did for us. My husband and I have had a really difficult time recently as we both lost our jobs and our dog had to be put down, so we decided to have a little date night to lift our spirits. The second we came in, Lomond greeted us with a smile and happy demeanour and engaged us in genuine conversation. This made us both smile, a scarce response from both of us as of late. When he was grating my parmesan cheese he locked eyes with me in a way that said 'i understand and it will be okay.' and the wildest part? I really truly believed him. Thank you Lomond. Thank you Zizzi. Thank you life for being strange enough to bring little pockets of joy.

I recently dined at Zizzi’s in Princes Square, Glasgow, and I have to say, the service provided by Lomond was absolutely exceptional! From the moment we were seated, Lomond made us feel genuinely welcome with his warm and friendly demeanor. His knowledge of the menu was impressive, and he went above and beyond to recommend dishes tailored to our preferences, ensuring we had the best possible experience. Lomond’s attention to detail was remarkable—he anticipated our needs before we even had to ask, always checking in at the perfect moments without being intrusive. What truly stood out was his enthusiasm and passion for creating a memorable dining experience. Whether it was making sure our drinks were topped up or accommodating dietary requirements with ease, Lomond approached every task with professionalism and a smile. Thanks to Lomond, what was meant to be a casual meal turned into a highlight of our day. I can’t recommend his service enough! If you’re visiting Zizzi’s in Princes Square, be sure to ask for Lomond—you won’t be disappointed.

I got confused with the reviews sorry. I corrected it to 5 statrs The restaurant is impeccable

Lomond was an enthusiastic and reliable team member at Zizzi's, known for his excellent customer service and ability to create a warm, welcoming atmosphere.Thank you

Poor experience, pasta was not good, certainly not freshly made, only one member of staff looking after tables. Manager and others stood about doing nothing to help. Disappointed.

Callum was fab and very attentive. Service was very friendly and quick. Recommended!

The food was delicious and the service was excellent

The food and the restaurant was lovely.

I made a last minute booking but still the staff managed to accommodate a request from my 9 yr old son. The staff were so helpful, welcoming and the food was absolutely first class. We plan to come back soon. Would highly recommend 🙌

Lovely setting, great service, food was good, although we did have to return one starter as it was lukewarm, replacement was promptly served, freshly cooked, overall happy

Once went there, and the server must have been either quitting or brand new or just completely on drugs. He brought out the wooden dishes that the pizzas and such are served on, completely fine right? afterwards he offered for us to KEEP THEM, I don’t know if this is custom for zizi’s but it was the first time that it happened, they weren’t washed and i felt a little confused and said no. He was quite friendly to deal with, just a little tad insane. After our delicioso meal, the man attempted to play a game. He for real came up to us like jigsaw and muttered the phrase “do you want to play a game”, bewildered, I asked what his little game was and he stated that we could either pay the table infront of us’ bill or our own. Now, let’s just say I am a gambling man, and I would never let this opportunity pass us by. And I promptly paid my own bill, which he exclaimed i was boring and our bill was higher. The men at the other table looked rather uncomfortable and actually disclosed they didn’t want to pay for our bill, I am unsure how this went down with the insane guy because after I refused his challenge I left with my tail between my legs, a broken man.

Always enjoyable visiting Zizzi's. Lots of choice, often special offers for Zillionaire members. Servers are very knowledgeable and very willing to assist with any questions. We always enjoy the food. Nothing is too much bother.

Terrible Food (Chicken Calabrese) 1. Not what was described on the menu - 2.chicken tough 3. hardly any sauce 4. burnt fries instead of potatoes 5.roasted chilli consisted of stalk and seeds only …. 6.Staff didn’t ask if the food/ meal was ok or not (Maybe just as well) poor poor quality of food - As a once regular me or my family unfortunately will not be back

Was meeting a cousin and we went here for lunch. Food was amazing. Staff were fantastic

Great food, great service, great atmosphere... It was a very busy night as it was the night the xmas lights were turned on in George Square and Zizi's was packed. Want to give a big thanks to Lomond the waiter, who was exceptionally accomodating, despite the huge workload he was managing, and who's bubbly personality made me laugh more than onece! perfect atmosphere, and as always amazing food to the best standard. Really enjoyed it!

Great food and service love the seasonal menu and specials - lovely staff too

Great service, great location and great food!

Very poor presentation of food. Food was bland and stodgy. Waiter walked off saying he would collect cutlery but never returned - had to request someone else to assist. Quite concerning how fast the mains followed the starters - clearly been sitting under a heat lamp for some time. In all honesty, I've ate better ready meals.

Been to Zizzi Princess Square and it has never disappointed. The staff are very friendly and knowledgeable about the menu. The food is lovely and Vahe the head chef never disappoints. The size of the pizza is immense 👍

Had a great lunch here with the girls. Lovely round table and server was friendly and efficient. Food was delicious and portions really generous, had leftovers to bring home. Very good value- highly recommended.

My friends and I had a lovely lunch at Zizzi in Princes Square yesterday. Everything was perfect from the service to the food. Looking forward to my next visit

Very nice food and great service. Very calm and relaxed atmosphere. Thanks a lot to Adam for looking after us. Janice Xx

Turned up, maitre d was welcoming. Very busy Saturday night. Couldn't find my booking. He simply said ill find you a seat. Food was scrumptious, recommend the organic red wine. After a lovely meal, I checked booking. I'd booked the wrong Saturday. Top marks to Zizzi for customer service.

Have eaten at this restaurant on a few occasions and never had cause to complain. The food today was extremely poor. The Mushroom risotto was very salty and the spaghetti bolognese was more like spaghetti soup. Very watery with hardly any meat. The 2 stars have been given for the waiter who was very professional and friendly and very apologetic and we were only charged for our drinks. Sorry, but we won't be back

Lovely location and very allergy aware. Food was delicious!

Michal looked after us. We had a lovely time. I really love the indoor/outdoor feel of the balcony seating. Perfect for the unpredictable Scottish weather. Rustica piccante is my favourite pizza! 🍕

Staff were very accommodating and kind. We initially sat outside the restaurant however my daughter, who is autistic, was a bit anxious sitting near the railing so I asked to move inside and within minutes our food was at our new table. I also had a mishap when paying and had to wait to sort it out with my husband via text. The lady serving us was very patient and made me feel very comfortable. The food was excellent and we had a lovely meal. Thank you x

The food was nice and what you would expect from Zizzi. I would say however the kids pasta seemed much bigger than my local Zizzi, so that was a bonus! We sat on the terrace which was nice, especially if you are a people watcher 😉. Service was good we had an attentive waiter. All round nice meal which you should expect from a Zizzi.

Service terrible. Grumpy service, no smiles, just a big guy looking bored at his job. White wine warm had to go to the bar myself to ask for ice to cool it down. Ran out of vanilla ice cream, so meant any sweet that used vanilla ice cream was affected i.e chocolate brownies.we declined sweets due to almost all sweets being affected. Worst of all we were then left to pack our own food if we we wanted to take it away. normal restaurant practice is to finish meal, ask to take it home, staff pack it and bring it ( this also to be zizzis practice). imagine the look of confusion on my 8 years old face as your waiter brings us the boxed to pack out own dinner, he hands her the box to pack her own. so we pack our own dinner before he clears the plates. then need to go into the bar for a second time to request a bag to put all the dishes in as we need to take them home. when paying the bill we are asked if we want to leave a tip , i normally tip about 10% for good service. tonight i refused a tip for the poor service. feel quite insulted when we are expected to pack our own food and then tip for service that should normally do this. is it now normal practice in zizzi to expect customers to pack their own food at the table into the brown paper boxes or is this just a lazy server? - kind of ruins the dining experience and calls in to question what "service" actually means, and then adds insults to ask if i would like to tip when the service was so poor? should you doubt this you should check your cameras from our visit.

Lomond was an excellent help when describing the menu especially as someone with allergies, he went into full depth about gluten free options and so helpful and friendly, I am definitely anxious about trying new places due to allergies but he made me feel as ease as my food was excellent, thank you so much for a good experience

Speedy and friendly service, excellent food!

Food was delicious & the staff were absolutely fabulous

The place is beautiful and upscale inside Princes Square Shopping Centre Our feeling is that the food lacks the Italian spirit in preparation The timing of our attendance at the end of the day could have an impact on the numbers...!!

Welcoming, staff friendly and efficient. Food delicious. Great value for money, great location and atmosphere. We go a lot. Blanka, our waitress, always has a friendly smile and is very helpful . Excellent venue

Had a fairly pleasant meal at zizzi princes square - service started as good, however deteriorated throughout the meal (in particular I would note we waited a very long time after we had finished to get plates cleared and then the bill), staff on shift at the later part of the afternoon appeared more interested in their phones than the few customers that were in. Food itself was ok, not great considering the prices. Starters we had a mushroom thing which was nice, though found the bread part far too doughy and thick for a starter personally, the breads and hummus were ok. Mains I had a pizza which was not even warm, the pasta and meatballs were very dry and lacked any taste or sauce. Disappointing also that a restaurant that size could not provide tobasco sauce or crushed chillies which I like on a pizza. Overall the quality of food and service did not match the prices charged - wouldn’t be in a rush to go back unless it was a pre theatre or something

Most of the foods are not halal. Calamari is good. An unrepeatable experience

Hi really Love Zizzi food and my husband gets gluten free as he has a celiac condition. However 1 thing I was annoyed about was that they don't take cash. My husband was treating me and when he went to pay was told card only....he/ we like to keep the cash flowing in Scotland luckily I had a card but took the whole enjoyment out of my treat. It's a bad time ahead if a cashless society. And for staff I feel they will lose out on tips

After sitting down ordering drinks being told CARD ONLY !!!! I’m out

The old man who took our order incredibly rude. Wanted to ask more info and he harshly replied I only want your drink order. He was in such a hurry it was unbelievable. Kids set came with rotten carrots and cucumbers. I asked for it to be changed and he came back with the same plate with all the rotten parts cut off. Surely peeling a fresh carrot and cucumber wouldn't have killed them. Food was average. Especially the old man forgot to order my calamari.

Great location, friendly attentive staff, fantastic food and good value for money

We ordered the salmon and avocado salad, it was hard and the salmon was dry and like burnt from frozen. The rest is passable. What we did like was the carbonara pasta.

The food was excellent especially the vegetarian lasagne which was more delicious than the normal lasagne. The staff were friendly and accommodated all our needs.

Here for my friend groups annual dinner - Food was amazing, deserts were gorgeous, staff were super friendly, music was great and we all got a free shot before they brought the bill! We come here once a year without fail and it's definitely the highlight of our year!! Gordon was class and a highlight of the meal!

Excellent service! We were quite a large party (18 people total), so we can’t have been easy, but the service was fantastic. Our server was Gordon and he was so patient and funny! The food was excellent as were the drinks. There is definitely a reason we come back every year!

Amazing as always served by Gordon who made our visit great! Thanks as always! See you again in a year 🤩

I had lunch with a friend at Zizzi restaurant; the food was really very good and the service was delightful. Blanka was the excellent, she made our day. She is a huge asset for zizzi :)

The waiting staff were the best particularly the Italian waiter

Really great food and super friendly staff. We will be back.

Slow service but the usual good food. Avoid the crispy pasta, not worth considering as a starter.

Staff friendly great service food was amazing

Normally a big fan but the service was unenthusiastic & awful, the food bland and the drinks which should have been cold were served at above room temperature. Had to wait 10 minutes after our main courses were put down in front of us for a separate member of staff to bring cutlery after asking twice.

It is your regular chain restaurant. Food is decent but not great and quite overpriced for what it is. I had a carbonara which was alright. Ordered tiramisu for dessert which was too sweet and the glitter seemed a bit unnecessary... The ambiance is really nice in this particular branch it also seems to be a good place for large gatherings like birthday parties. Overall nice place to have a drink inside the Glasgow Princes Square not the best for a good meal worth the price.

Lovely restaurant and staff. Had run out of potatoes for the main I wished to try, so provided an alternative of sweet potato instead. Meal was lovely. Recommend.