Zizzi - Falmouth in Cornwall, Isles of Scilly

What a great hen party on Saturday made to feel very welcome lovely table with a fantastic view food was great, and the staff were brilliant very attentive and service with a smile, 😊

Really great start. Food was excellent and really friendly staff, but a few simple things let us down at the end. No access to tap water- help yourself is very easy to do. We waited 15 minutes for kiddie icecreams for a set meal. Staff just need a bit more organisation at busy times!

Wasted an hour and a half here tonight. We were told a half hour wait which was fine. An hour later I enquired about our food order and was told that they were short staffed in the kitchen but that it was on the way. We waited another 20 minutes and decided to leave. At no point did anybody come and check on us or offer any more drinks. We left some money on the table for our drinks and we walked past the window 20 minutes later and our glasses and money were still on the table.

We were served by someone called maddie she was on her trial shift! We wouldn’t have know if she didn’t tell us she was amazing got everything right and made sure we were comfortable and happy with our food and drinks would definitely recommend the food was really good and good portions sizes!

music too loud foods alright but can be found much cheaper at other restaurants

This place is quality. Great atmosphere and service. I am coming back soon…

Sat here for lunch. Sat outside with nice weather and a nice chilled vibe in the square. Soft music and visuals. Had a burger and fries. Fries were great. Burger was awful, way too much sauce and only just warm enough to eat. Was rushed for time so unfortunately I could send it back. Powered through and finished it. Day later I'm not feeling so good. Wouldn't eat here again. Service was poor. Staff member seemed to have dirty uniform and only brought food out. No cutlery or napkins. Napkins were a must for this awful burger. Will avoid this place in future and try for something else.

Saw they were doing a lunch deal, which seemed pretty good. For the price it was a decent amount of food, despite the fact that the prices for extras are not listed correctly on the deal menu. Unfortunately, we were given dirty glasses to drink from, something we didnt realise until we'd half finished our drinks. Which ended up really putting us off staying any longer for more drinks The server was a little short with us, which i assume is just a one off having a rough day.

We had a great experience at Hub Box Falmouth. The food was delicious and the service was excellent from start to finish. The staff were absolutely lovely - friendly, welcoming and couldn’t have been more willing to help us. They made sure we had a table with plenty of space for our pram, which we really appreciated. We’ll definitely be back!!

went for dinner ethan was very helpful thank you

I got food poisoning from here as the burger wasn’t hot all the way through. Contacted the manager and never got a call back.

Great now they have returned to the previous menu 👍 Been here many times. Returned jan/25 No where as good as it used to be & small portions & higher prices Disappointed 😞 Returned aprill 25 still nice food but size of the portions have changed drastically They put them on to a smaller plate to make it look more 😪

Have been here a couple of times before and was really excited to visit again as the vegan burgers were the best ones I’ve ever had! However, was really disappointed this time that the only vegan burger left on the menu is a falafel burger. I wouldn’t usually mind but I used to be stuck for choice so it felt like a bit of a let down. The burger fillings were tasty enough although I wouldn’t say the patty was like falafel. The vegan loaded fries were really tasty. Service was fab as usual! Would love to see the vegan chicken and beef burgers brought back. I wouldn’t book to go again when thinking of the current vegan burger.

After viewing the menu from outside, we were pleased that the staff could accommodate our group of 8 and allowed us to sit by a window overlooking the harbour. There are 3 veggie burgers but unfortunately the Betsy one was unavailable so the veggies had the Bella and Big Cheese ones accompanied by zero clucker dirty fries. My daughter had the Mac & Cheese from the kids menu. All was absolutely delicious. Our meat eating friends opted for various combinations of the meaty burgers and one declared that it was the best burger he had ever tasted (this is a high compliment indeed as he is well travelled and had lots of burgers in the US!) My only gripe is I had to find staff to remind them we were waiting for the bill and this led us to being charged another hour on our parking nearby. Good kids menu and good option if you have a mix of carnavores and veggies in your group. No parking onsite.

Had hoped for more but the food and service was average. Many other better options nearby; our most disappointing meal in Falmouth.

It was okay. I have a lactose intolerance and asked for no cheese on my burger. The waiter marked down I had a lactose allergy to be safe. The burger still came with cheese. They were nice about it when I sent it back to remove the cheese. Also fairly slow but we came at opening so maybe it just takes time to warm up.

Great atmosphere and food. Head of house, Matt, was fantastic and provided a great service, advising us with our order and making us feel welcome

Great burgers definitely recommend. Second time here.

Absolutely love love going here. Friendly staff, great service, good music, not noisy, food is awesome. Always come out well fed lol.

Visited HUBBOX Falmouth recently, and everything was great—food was spot on, service was solid, no complaints there. But then the bill came, and there it was: an “optional” service charge of £5.33. Now, it’s not a massive amount, and I get that service charges are becoming more common, but this kind of sneaky tactic really rubs me the wrong way. Yes, it’s technically optional, but let’s be real—asking to have it removed makes you feel like a cheapskate. I’ve been going to HUBBOX for years, way back to the original Truro spot in the shipping container, but this has put me off. Ironically, if they’d just left it up to me, I probably would’ve tipped more than what they took for themselves. Won’t be returning.

Had a lovely evening at the hub box food was delicious service was second to none very attentive throughly enjoyed it 😊

Went here with family for my birthday 🎂 Lovely place to eat, all the staff who dealt with us and got a free shot for my birthday.... food was great too

Best vegan beef and vegan chicken burger we have ever had!!!

Very great food and great service. Spoke to a man on the phone who was lovely and very helpful😊

Was in around 6:00 today and left around 7:30 the food was brilliant and so was the staff, however one deliveroo driver was not a nice bloke and very rude, however the staff reacted to him well and had some humour about it with us, will definitely come again when I’m back in Cornwall

We came here for a late dinner last night we walked in without a booking after being turned away elsewhere seated with no fuss all the staff were polite and friendly our waiter informed us their maybe a wait on food and apologised however we didn't feel that the wait was bad at all, we were happy seated with our drinks, food was great!

Really impressive service at Hubbox, Falmouth! Food was hot, fresh and delicious, all members of staff went above and beyond with the level of service they offered, honestly. There is nothing I can say besides absolutely excellent. Everyone had a fabulous time, even our 3.5yr old who was delighted with her colouring, burger, fries and milkshake. I will definitely be going back!

An absolutely brilliant, small chain of restaurants. The food options are plentiful and the food is always fresh, hot and delicious. We love coming here for brunch and smaller bites. The opening hours are great for us, as we are always fairly early risers and tend to arrive to places before the majority of shops/cafes open. We’ve become slightly addicted and now visit whenever we can, when down in the area on holidays.

Mistakenly sent my order to the wrong location, and they kindly called the other location and corrected my mistake. So friendly and nice, would 100% recommend. The food is also amazing here.

Popped in for lunch and had the lunch deal burger, side and drink for £10 well worth it and the good was delicious, deffo our lunch spot when we pop to Falmouth thanks guys stahh were lovely too

Smallest burger I've ever had, chips dry with no taste, genuinely prefer the McDonald's burger which definetly is not a gold sign as its half the cost! Would really recommend meat counter over this 100%.

Popped in here while walking around. Great little place, unfortunately ran out of chicken wings but the chicken tenders definitely made up for it. They were light fluffy and just perfect as was the onion rings.. which were probably the best and biggest we have ever had. My wife loved her milkshake and the cider was cold! The guy that served us was super friendly and chatty and would highly recommend to check this place out

This place serves good grub but it’s getting more and more expensive. Two burgers, one skin on fries, one cheesy fries, a lemonade and a beer was £52 with the pre-added service tax(which I think is very naughty) we are locals so we visit Truro and Falmouth often. The service is most definitely not worth 10% of the bill and I nearly didn’t notice it had been added and was about to add a tip because “that’s what you do”

I play for a local football team, we come here after every match, the staff are always super welcoming to our big group, always having the space for us! Super friendly and great service, asking us about how our game went and striking up conversations, the food is absolutely lovely and so is the alcohol, couldn't recommend more enough!

Tater tots absolutely delicious.

Love the food and service was brilliant

Nice lunch burger. Friendly staff.

Nice food, nice staff member, 😋

Oh yummery! I had the tastiest bean patty here, it had a delicious sauce and the whole burger and bun was so big I had to eat with a knife and fork! The fries were also the best skinny fries I've had (having spent time up north I know what a good chip feels like!) The drinks were good, the atmosphere was good as well! Absolutely no complaints.

Great place, I came on a Monday night post work meal and it's fantastic.

Really great service, the staff really went above and beyond to make my friends 21st birthday special, we really appreciate what they did for us! The food was delicious, as were the cocktails. The location is also gorgeous with a lovely interior and a stunning view.

Tasty food, friendly & helpful staff. Clean and tidy. Would definitely go back

Food was nice, but beware chips are charged seperate they dont come as part of a meal.

Blown away by the amazing service, and the food was to die for!

The burgers were absolutely delicious, and we are skeptical about burgers and processed meat but these burgers were so nice, this restaurant is dog friendly too. Would recommend.

Great food and draught beer, unfortunately waiting 20 minutes to order another drink/pay is totally unacceptable, especially as there were only three tables left at this point. Such a shame.

What a nice place! Lovely views over the harbour and the meal burger for £9.99 was an absolute winner. We pimped our burgers. With the £4 for all the trimmings upgrade and I will be completely honest it was the best burger I’ve had in ages even better than the boo-koo burger. Amazing 🤩 not much left as was so good 🥳🤤😋

Amazing, we come everything we come down to Cornwall

The staff is great, everyone is kind and willing to help, the food is also very good, I had one of the best burgers ever! BUT we waited for 30+ minutes for 2 coffees, and the food took ages to arrive at the table.

Could best be described as organised chaos, despite not actually being that busy. However they were quite happy to talk to the chef and sorted out the severe allergy in our party very well with an adjusted non standard dish. Standard menu food was great too. Food came quite quick and well ahead of the drinks, clearly struggling on the bar that night from the amount of dirties building up on top. But friendly and understanding staff and good food, I'd happily go back.

Food service was slow, and despite the beer list displayed, they had none of those beers available. The food was tasty, though.

Good location , burger wasn’t the best

The food was great, we ordered two gluten-free burgers and two regular ones for lunch and they were all very tasty. The staff was so kind and helpful and the place itself is very comfy, with great views and well-located.

Great staff good price for 11 of us fab food

Great food and unreal sweet potato fries! The service provided by Ethan was excellent. I definitely recommend a visit if you're looking for fuss-free food.

Food was awful! 'Salad' on burgers was soggy, chips were soggy, onion rings super greasy! Absolute waste of £76! Never again

Absolutely fabulous chicken burger, loved the garlic mayo and coleslaw. Great service. Just two important disappointments. My wineglass with wine in it still had an imprint of someone's lipstick on it and smudges. I discretely mentioned it and they quickly apologised, taking the glass away. I expected a new clean glass but got the same one back that was wiped a bit. The other was the bottle filled with ordinary water. It was sticky to touch and had food marks on it. Come on guys! But i'll be back again because the burger was scummy! Will see if the utensils etc are spotless next time.

Amazing place, food and staff. Really great for kids and lovely setting.

We had the pleasure of having lunch at Hub Box and were delighted by the exceptional service provided by Ethan, who charmingly resembled Ed Sheeran. From the moment we walked in, Ethan's friendly and personal approach made our dining experience truly special. The delicious burgers we ordered were perfectly cooked and bursting with flavor, a testament to the quality of the food at Hub Box. But what really stood out was Ethan's attentive service. He took the time to ensure we had everything we needed, making us feel welcomed and valued as customers. Ethan's warm demeanor and genuine enthusiasm added an extra layer of enjoyment to our meal. It's rare to find such dedicated staff who go above and beyond to create a memorable experience. We'll definitely be returning to Hub Box, and a big part of that is thanks to Ethan's excellent service.Thank you, Ethan, for making our lunch truly enjoyable. You're a star!

Never knew hubbox done bottomless brunch but so glad we done it! Great atmosphere and great service.

Burgers are amazing, i recommend getting two burgers and forgetting the chips, never had a better chicken burger in my life ! .

Nice place lovley food bit expensive

Good service. Great selection of tasty foods. Near Maritime Museum and main car park. Easy access.Views out across Falmouth Harbour.

The food was delicious and the servers were very kind 10/10 would recommend

First time at a Hub Box and we're impressed. It's a premier burger joint in one of the best positions in Falmouth. Prices were good as well. Will go again.

Burger and chips was good and came fairly quickly. One item was missed, we reminded and received. Desert menu looked good and also wanted coffee, however sat for ages waiting for service, which never came. So paid and left.

Amazing staff so friendly and delicious burgers. Great for a quick lunch treat !

Went here for a lunch date with the missus, the staff were very friendly and welcoming, the atmosphere had a great vibe, there's a great view of the marina, then to the food, OMG exceptional burger, Bookoos U say no no no the hubbox Falmouth is the best burger

We visited whilst on holiday and enjoyed it so much we went back twice! Decent choice of drinks and burger options (I recommend the 'hub og' - juicy and very tasty!). Slaw and Caesar salad sides were fresh and went well with our burgers. We didn't order the loaded fries but from what I saw arriving at other tables, I'd definitely try them if we were in the area again. We liked the decor and atmosphere, and the place is dog friendly which was great for us. Staff were friendly and attentive without hovering. Would recommend!

Worst experience here. Burger over cooked. Bacon was basically burnt. Waiting staff seated us but seemed more interested gossiping with other staff than serving. Food was dry overcooked. Waiting staff then took plate from in front of me while I was still eating. Top it off paid and their machine said declined, but took out money from our account. Manager said it happens all the time but we had to pay a second time, our money was meant to be returned within 48 hours but it hasn’t. Don’t let them charge you twice if it left your account you paid it’s their issue. Almost got charge for the guys meal on table next to us as well!!!!! Honestly worst restaurant I’ve ever been to. Only nice bit was the view of the harbour.

Absolutely amazing food and service. I actually have no words to describe how good the food was

Hub Box used to be one of the best burger places... Now it's a disappointment. Especially when it comes to allergy issues. I ordered the mother clucker fries to be gluten free, I've had this dish many times and gluten free has always been great. I was asked whether it was an allergy or intolerance and I explained coeliac disease, she didn't seem like she knew what it was (a bit concerning for a food place) but wrote it down. When my meal was brought over to me they said 'I know you asked for gluten free, but the sauce does have gluten in, is that ok?'. Of course it's not OK so I asked for it to be remade. It came back as basic fries with a bit of chicken and sour cream, the gluten free alternative was disappointing and not worth the £11. When someone came over and asked us if everything was OK, we highlighted the allergen issues and the fact the gluten free version was a let down. We had a response of 'oh ok' and nothing else was said or done. The bill came to full price and nothing else was said to us before we left. Not a great experience.

Absolutely lovely place with gorgeous food and a real good price!! Will certainly be going back to try every item on the menu!!

Great atmosphere, but disappointed in food and service. One of our orders was missed and then took along time to be brought out. At this time everyone had finished their food. We also ordered a bottle of wine to share at the start and that didn't appear until our food had been served and a few of us had finished eating. So not great. We did ask several times for this to be brought out and in the end we actually colled it from the bar ourselves. The kids meals were a good size but I ordered the most expensive chicken burger on the menu and it was as small as the child's burger with missing bacon and a tiny piece of chicken. After complaining we did mange to get the price of the missed burger off the bill but still a very expensive meal for the service and quality. Hope you have better luck if you're planning on eating here anytime soon.

Didn’t get as far as the food. Restaurant was a quarter full and the unused area looked like it had been cordoned off..great example of a place where they can’t get good management and employ people who don’t care or who would rather be anywhere else. Indifferent welcome, sit where you want then get ignored. Not a happy place. Waited 10 Minutes Only server wasn’t bothered so walked out. That probably didn’t bother the guy anyway. Real shame on a town where there’s a lot of choice. Could do with some management.

We went as a group of 18, everything arrived fresh, hot and all at the same time. A great team made for a special night. Thanks 😎

Brilliant place, lovely and fun. Fantastic staff and well priced. Highly recommended. Brilliant decor and layout. A credit to Alex and his staff.

Absolutely amazing!!! A while ago I was disappointed that they removed my favourite burger (the big cheese) from the menu, but when we went back it had returned even better! Great for GF and veggie too.

Really Really fancied a burger and could smell the beef wafting through the door so chose hear, we had the lunch menu the burger was fantastic so tasty and full off flavour and just enough chips, the milkshake was also nice, what let it down was the chicken wings, I love chicken wings have them almost everywhere we eat out but hear they wernt very nice at all the batter dropped right off and they were full off what tasted like grease soon as you took a bite it all just fell apart really didn't enjoy them but the rest was fab, service good also but seemed extremely quiet we where the second table in the hour and half we were there.

Such a nice location and the chicken tenders were wonderful! It was surprisingly quiet at the weekend.

I was one of a large group of 30-50 something year old ladies that visited last Saturday (6th April 2024) for a bottomless brunch for a friend’s birthday. The waiting staff, led by Alex and a lovely waitress (I didn’t get her name) were amazing - the drinks flowed seamlessly and they attended to our every need with great humour (we were quite demanding!), the food was really lovely and the atmosphere was perfect - better than we could have asked for. We were looked after like the princesses we all think we are. Thank you Hubbox Falmouth - the perfect day out. Highly recommend.

Fantastic burger! The best we've had for a long time. Good atmosphere in Hub Box Falmouth too.

Great restaurant, burgers to die for and superb service 👌

We popped to hubbox falmouth today, after my husband completed the half marathon. Luckily we got a table, but I would advise booking! Food was delicious and didn't take long to be served! I had the passionfruit cooler and it was SO good! We will be back!

Friendly service, great location

Food was good & tasty, but overpriced for the size portion. The service was VERY very slow. It took 32 minutes to get our drinks when there were only 4 tables in there the whole time we were there. Staff stood on their phone behind the bar whilst we were waiting!! They took ages to clear the table ready for pudding, I actually had to pull someone over and ask them for the children's pudding to come out, and they still didn't clear the table until the kids had nearly finished their pudding!! We have said we will not go again due to the service!

Amazing burgers and good veggie alternatives.

Really nice food and a good restaurant atmosphere, don't get me wrong a little pricie but you get what you pay for

Lovely atmosphere and great food 😀👍

Very helpful staff, food is great. Highly recommend

Don't need to say anything always 5☆

Amazing staff, as always, great food choices if gluten-free and one of our families favourite places

Lovely restaurant, small but quaint and tastefully designed, staff are nice and the food is well valued. Only critique is long waiting times on food and not being updated based on delays, apart from that I would recommend.

We enjoyed a decent family lunch at the Hub with a table overlooking the harbour. The children ate burgers, which looked nice if a little on the small side, while us adults went for the ribs and the nut roast. Both were tasty if lacking in accompanying vegetables or salad. Oddly though the bowl of chili fries was huge and too large to finish! Still our waiter was very attentive and everything arrived exactly as ordered. Judging by the other diners this is very much a family restaurant, rather than a gourmet experience, and from that perspective the Hub gets the job done.

Shame it has gone so down hill. Have eaten at the Hub for years in St Ives, Falmouth and Truro and now will not be going back. So many better, reasonably price burger establishments in the Falmouth, Truro area (BooKoos, Meat Counter). Food used to be great but now the Hub is trying to be something it is not. Prices are ridiculous. Having a member of the party with dietary requirements the kitchen staff and front of house were great. Clearly under staffed which never used to be the case. Hopefully the senior management will get their act together and make a difference making. Such a shame.

Great burger bar and stunning location with views across the harbour 🙂

Modern building inside and out. Food very good quality had fish and chips and have tried their burgers which are best ones around. All friendly staff. Would definitely come back.

I went to The Hub on Monday 23rd October in the evening. I went with family. I was visiting Falmouth to see my nephew. My nephew likes it there and it was my first time visiting the hub. Absolutely Brilliant. I would recommend to anyone to go there. I will definitely be going there again when I am in Falmouth.

Lively. Good food. Good milkshakes.

Burger ok. Pommes kalt und fade. Coleslaw so scharf, dass man es kaum essen konnte und alles lieblos auf das Tablett geklatscht. Eine Schüssel oder Teller wäre wohl das mindeste. Viel Personal, wenig Gäste, Zeit wäre also genug gewesen. Wir werden nicht mehr hingehen.