Based on 1.749 opinions finded in 3 websites
Based on 1.749 opinions finded in 3 websites
Nº 2616 in 3395 in Cornwall, Isles of Scilly
Nº 42 of 56 Italian in Cornwall, Isles of Scilly
Opinions
My son’s food came out hotter than the sun. Ridiculously hot. So hot it could hurt someone of spilled on them. The heat in the food was also not uniform. I told the waitress that I dont think they should be serving food to children that hot. To which she replied~ it’s hot because it’s fresh. What an idiot. After our meal we went to the bathroom. If I had seen that bathroom before we ordered we probably would not have eaten there.
DYPengpeng . 2024-12-01
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Food was okay, service was very slow, but maybe the influx of pre and post theatre goers affected things. The lack of soft furnishings means it's quite noisy, like a canteen, and my hubby struggles to hear in those conditions.
Hilary Walls . 2024-11-13
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Typical Ask fare. Good pizza and pasta dishes. A little pricey but most food outlets are the same. We had an enjoyable meal.
wayne strickland . 2024-11-11
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The food appeared quickly but was very average for the money. I could tell that it had been rushed. It was luke warm and needed cooking a bit longer. Not one of the better pizzas I have eaten or one of my better dining experiences.
helenlouiset . 2024-11-01
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It was lovely to be back at Ask Italian, Truro this October for a most enjoyable evening meal. The staff were all welcoming, the service excellent and the atmosphere whilst lively never felt too loud or overpowering. We felt as if we had plenty of time to consider the extensive menu and once ordered the food arrived quickly and was delicious. Highly recommended.
Jonathan Richards . 2024-10-30
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Purely food related, as the service was great, but not sure what has happened to the standard of food here. Undercooked items; pasta wasn’t cooked thoroughly in parts and/or stuck together so was a little al dente for my liking, bitter black and burnt breads or undercooked dough in some cases. Never had a bad meal at Ask, so not sure what’s going on, could just of been a bad day in the office. Service was good though.
AD G . 2024-10-07
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Slovenly individual apparently in charge who showed no interest in customers, girl who served us wanted to be somewhere else. Sent the prawns back as were grossly over cooked. rest just about OK Give it a miss. Parking very difficult.
John . 2024-10-04
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Food was delicious!!!Friendly staff!!!!Warm atmosphere!!!I definitely come back!!!
Monica Doru . 2024-10-02
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What a waste of time, we visited before a show at hall for Cornwall and it really wasn’t good enough. The waiter seemed to have something else on his mind as he seemed to freeze thinking about where to seat us for a good few minutes, drinks order was wrong, gave us still water instead of sparkling, this was corrected and we were told to keep the still water (only to be charged for it at the end) My partner asked if the aperol spritz could be made with lemonade instead of soda water but this was ignored, the main was a disappointment as the carbonara was about a handful of spaghetti and was almost like a child’s portion. I ordered a desert (chocolate gnocchi) as the main was so small only to be told it was out of stock a good 5 minutes after we had all ordered, I reluctantly ordered a brownie which was like warm and abit lackluster. All in all I’d give it a miss considering we paid almost £30 each for a meal which I could have had a more for less round the corner at spoons…
Tom Trounson . 2024-09-30
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Lucas was 5*! Very welcoming and accommodating. Great food and service.
Alisha Hick . 2024-09-27
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LUCAS SLAYED THE SERVICE. The best part of the evening. Felt so comfortable the whole time and really accommodated our needs.
Alice Davey . 2024-09-27
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I had a really lovely meal at Bella Italia. The food was delicious, with a good range of vegetarian options to choose from, which was great! The waiter was super friendly and attentive, making the experience even better. The pricing was reasonable too, so it felt like good value for money. Overall, it's a nice place to eat with a pleasant atmosphere. I’d definitely recommend it for a casual, enjoyable dining experience.
Vittoria Knott . 2024-09-21
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Not as good as 12 months ago. Food is okay. Pasta good. Sauces covering pasta insubstantial, thin and lacking a depth of flavour. Cocktail was cheap because it was tiny. Would no longer recommend, maybe a bad night but have the sense ASK are cutting corners and in doing so cutting taste. Had run out of several desserts so didn't bother to order a dessert. Probably better to try a local Italian restaurant that isn't a chain and has more incentive to produce deep and rich flavours.
Chris Andrews . 2024-09-18
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Beautiful place and friendly staff. Food was fantastic, can't wait to go back
Emma James . 2024-09-18
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A regular to the restaurant for many years and this time served by chris who was excellent with us but also noticed with all diners. Nice to see some new happy faces delivering a great CX.
Shaun Massey . 2024-09-16
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Best food and service i have had
Carol Champion . 2024-09-15
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Marvelous food and service highly recommend very friendly and wonderful sorting any allergy very clean and lovely atmosphere
Carol C . 2024-09-15
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Staying in truro for couple of days to see the sights. Decided to eat out and Decided on Ask Italian Restaurant.As soon as we entered the restaurant was greated with friendly manager who sorted out my aligy problem with food I could eat. Restaurant is decorated to a high standard. It's best Italian food I have ever tasted, and presented to a high standard. We had garlic bread with mozzarella cheese. Mains being pollo milanese and fruitti mare with linguine. If you are in Truro i recommend this restaurant you will not be disappointed.
Peter James Colley . 2024-09-15
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Fantastic food and had excellent service and they went out the way for my husbands birthday. They accommodated my allergies too.
Rachel McConnell . 2024-09-11
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Last evening on visiting Ask I found it to be by far the best experience I've ever had in there having visited several times over the years. As always the food is fabulous but previously if I was going to give a constructive comment I've never rated the service that highly. Last night the combination of staff members were quite exceptional....they were efficient, extremely friendly and happy. It created a special buzz. The chefs were seeming happy in their stressful task providing the fine food for a busy restaurant Top marks to you all. Many thanks for turning an ordinary evening going out for a bite to eat with a mate into a special and fun night.
Andrew Trebell . 2024-09-11
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Excellent meal with great service. The atmosphere is great in term time with no noisy kids present. Sign up for the emails - the offers can be really good.
Robin Netherton . 2024-09-11
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Great food as always. Service a little slow on this occasion but they were very busy! The staff are very vigilant when it comes to allergies. They have a folder to check against all the potential ingredients which people may be allergic to and your meal comes with a sticker to say it has been made with your allergy in mind.
Shirley Netherton . 2024-09-11
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Recently went here was seated quickly and the atmosphere was amazing !! , food came quickly hot and very tasty as well as the cocktails I highly highly recommend this place to everyone
Summer Millard . 2024-09-10
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Our waiter was Gamal and he was excellent. Very polite, friendly and helpful. The food was delicious. Would highly recommend and definitely would definitely return again.
Janet Pedder . 2024-09-07
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Great for family dining. Friendly staff and great food.
James Lilley . 2024-09-07
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Service was excellent as was the food. Gamal in particular had superb customer skills. We love going here.
Hugh Jones . 2024-09-07
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Short wait to be seated, really quick food service delivery. Excellent quality food.
Stuart Gale . 2024-09-05
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delicious food and service was prompt and good natured. I recommend it
james adkin . 2024-09-05
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We got there at 5pm as we had booked. The waiter was very attentive, food great and atmosphere lovely. Would definitely go there again.
Francine Maskell . 2024-09-02
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Really lovely food lovely efficient service. Will definitely visit again. Thank you for your service A little piece of Italy in deepest Cornwall 🤣🙏
twankey . 2024-08-29
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Great friendly service and excellent food.
Lynne Purdy . 2024-08-29
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Just lovely and enjoyable. Will visit again soon.
Doris Rhee . 2024-08-24
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Friendly service and good value
Sharon Taylor . 2024-08-23
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Excellent service and beautiful food. Reasonably priced.
James Lorimer . 2024-08-22
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Have been several times recently both with friends and family. On every occasion the manager and staff were invariably friendly and attentive throughout. Great atmosphere and excellent food! Felt really comfortable and our little ones who were well catered for too. Would strongly recommend for a casual evening with friends and family. We’ll certainly be back :)
Emma R . 2024-08-22
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We went to Truro ASK Italian for lunch. The lady who greeted us was very pleasant and friendly and welcoming. The service was very slow as the restaurant was very busy at what was peak time for lunch. When the food arrived it was excellent but we had to wait too long. While slow though, the service was friendly and attentive. We also had a a very noisy birthday celebration on the next table. Given the above, I would have given 5 stars based on the good things.
Tony Mott . 2024-08-22
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Have been several times recently both with friends and family. On every occasion the manager and staff were invariably friendly and attentive throughout. Great atmosphere and excellent food! Felt really comfortable and our little ones who were well catered for too. Would strongly recommend for a casual evening with friends and family. We’ll certainly be back :)
Oscar Stockman . 2024-08-22
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Brilliant food, had amazing bowl of salad and gnocchi
Parul Agarwal . 2024-08-13
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Great experience at ask italian. Booked online easy, was welcomed well by Sandro who i believe to be the manager. Service from a young lad called Sharbel was perfect. Checked back on us well, very quick on the hand held customer service was made for him. thank you
charlie hewlett . 2024-08-09
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We were blown away when they handed us over a folder for our dietary requirements without us even having to ask! We had recently had a bad experience at Zizzi's where even though we had extremely low battery on our phones the staff were insistent over and over that we scan the QR code to see the gluten free menu and said they did not have a hardcopy we could look at. The atmosphere was great and the place felt very luxurious. We were given a free shot of fresh lemonade as we sat down. They were very helpful and accommodating with my dietary issues. Pizza was much better than the gluten free pizza at Pizza Express.
Jade Vernon . 2024-08-09
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Staff were helpful and friendly, food was good as usual. Ladies toilets really needed a deep clean , the sanitary bin was full 😅, cobwebs , smears on mirrors , toilet seat was very dirty .
Evie Finnon . 2024-08-09
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first time visit myself and wife with daughter and son in law found service polite and efficient and friendly food was quick and tasty was busy but still got attended well was not a great fan of Italian food but this changed my mind will be going regularly now was relaxing and pleasant
C Grey . 2024-08-07
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Just dropped in for some takeout but the staff was incredibly friendly, funny and handsome lol. Also when we ordered we were told it would be 15 minutes. It was ready in 7. The deception😊 Highly recommend!
Tanele Dlamini . 2024-08-05
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Delicious food & drinks, olives, vegan pasta, crisp white wine and tasty hot coffee. Lovely service too
Cheryl Macfarlane . 2024-08-04
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Waiter was very attentive. Food was good for both adults and children and came out in good time. Ability to order via the app and see running total was really good as well.
Tom “Texas Tom” Day . 2024-08-03
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Good food and friendly staff, timely service.
Lee Clarke . 2024-08-02
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Yeah nice grub, staff happy to help, a good experience, would go again.
Mark Pointon . 2024-07-31
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Excellent service! Delicious food! Relaxed and enjoyable atmosphere!
Daniel McDermott . 2024-07-30
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Great food, drinks and service received during our dinner.
Colin Harper . 2024-07-28
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Great food and service, friendly staff, good choice of wines , lasagna was amazing ! Will definitely be going back again soon.
mr simon . 2024-07-26
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I personally love their King prawn and crayfish pasta! Super refreshing. Really massive serving that’ll fill your belly 😍 Plus, service is always superb, friendly and welcoming staff ☺️
Casandra Yamballa . 2024-07-14
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Thoroughly enjoyed our experience here. Lovely atmosphere & food. Would definitely recommend & will be visiting again soon. 🇮🇹
Ismail Hussain . 2024-07-13
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Really great service on a busy Saturday night. Fab menu choices available and reasonably priced across the board.
MuteUnicorn . 2024-07-10
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Standard ASK Italian; food is nice tasting, but the prices are starting to be a bit too high for the quality and portion size. Lots of independent eateries offer better value in terms of bang for buck
Nik Petrovic . 2024-07-08
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We had a nice dinner at Ask Italian. Even after booking a table, the table given was quite small - and I didn't have any space to move. But the service was lovely. They did serve good food. For starters, we ordered the Arancini - especially the goats cheese and beetroot one was my favourite. We also ordered the 'nduja and cheese dough bites - they were absolutely smashing!! The spicy sauce made them perfect. For mains, we ordered the beef pappardelle and the chicken and pancetta pizza. The pizza was good. But the pasta was exceptional. The cocktail I ordered was ok. We'll definitely go back to try more dishes there.
Ananya Banerjee . 2024-06-27
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Always a lovely experience. Food service and atmosphere is more than great
Roberta Venturi . 2024-06-26
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Always great food and service from the team at ASK Truro. Looking forward to the next visit.
Laurence Mesropians . 2024-06-24
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I visited Ask Italian Truro with family (6 adults and 4 children). As always, the service was top class and the food was amazing!! ⭐️
Elizabeth Wood . 2024-06-22
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I always like to eat out at an Italian restaurant abroad because people are usually welcomed warmly there. Unfortunately that wasn't the case here. The calzone was excellent, the dessert was rather boring. The service representative was very difficult! In a previous review I found the right word...he gave the impression that he could hardly stand me....quite arrogant and dismissive. I've really never experienced anything like that. I would say I missed my job. A pity!
Kristina Gluth . 2024-06-21
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First time we’ve visited Ask Italian and we weren’t disappointed. It was busy ish when we arrived, but we weren’t kept waiting, we were shown to our table by a friendly waiter. The food was amazing, tasted great. Good value for money, good size portions, not rushed. Will definitely be going again
Rachael Brinkhof . 2024-06-15
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This is an absolute gem of a place. Lovely location and everything good about Italian cuisine. Beautiful fresh ingredients speak for themselves. Friendly staff who care about what they do.
Wideranger . 2024-06-01
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Arrived and were sat right next to the serving hatch so couldn’t hear ourselves speak and constantly had a string waiting staff bellowing away next to our table. We ordered tapas style dishes and all came over cooked, to the point where most of it was stuck to the bottom of the dish and was inedible. I told the waiting staff at the beginning of the evening they I had a voucher for a free cocktail however at the end of the evening I was told I couldn’t redeem it as we hadn’t bought a ‘Main meal’ even though our bill came to the best part of £80! Maybe the waitress could have mentioned this as knew we had a voucher and took our order knowing we hadn’t ordered a main meal. Overall very disappointing and will not be returning again.
kelly2611 . 2024-05-26
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Second chance, still awful. I gave ASK a go waiting for an appointment back in March. I was left at the bar as two staff made drinks and walked off, no one said hold on a moment or even acknowledged me. There was an issue with the cookers so the menu was a bit reduced, no problem but the manager said it like he wanted me gone, so he could just close up, he was brusque, ignorant to attempted small conversation and walked off as I was speaking, it was so rude (the place was dead) and shoved the card machine at me half way through my meal. It gave me the impression he thought I was going to leg it! I felt singled out it was embarrassing. I did raise this with ASK directly and they issued a voucher for me to try again. Today was worse. Only 3 tables including me. Stood at the bar for ages whilst staff chatted. Was seated in the same table, next to the filthy shelf that still hadn’t been wiped. The female waitress was really polite and friendly thank goodness. Starter tasted nice (mushrooms) but pretty piddly portion wise. The prawn/crayfish tagliatelle was off, like, off off. Clearly microwaved as the middle bottom was hot but the rest was like warm and cold, not good for seafood! And the sausage side was anemic. The food was thrown out as fast as possible when there was no need to at all. It was just they could sit and chat more. The pudding was disappointing even though it’s their special. Never again, they really don’t give a toss and that’s bad news behaving like that to residents who keep it ticking over.
Nunya . 2024-05-13
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Lovely restaurant with open kitchen and good selection of beer can recommend the gran reserve beer. Nice limoncello while waiting for a lovely cooked pizza.
Daniel Lawson . 2024-05-09
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Friendly staff, went in during lunch hours early before it got busy, served efficiently and food came quick but still tasted fresh, quickly got busier but we were never not catered for, a enjoyable meal out and would recommend
Joseph Merrell . 2024-05-08
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Great food friendly and prompt service. Totally recommend it.
Michael Hayward . 2024-05-06
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We really loved dining at Ask.From the moment we arrived until we left, everything was very well handled. Very busy indeed and all staff worked really well. Kudos to the entire team.
Jonny White . 2024-04-25
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Food bland service rushed main served whilst eating starter my advice don't take your coat off you won't be there long
Steve Underwood . 2024-04-20
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Lovely staff and great service. The manager was very kind too plus I could use my tastecard too.
Bálint Mészáros . 2024-04-08
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there was no change so was forced to go without my change. not a big deal but should be corrected to make sure it doesn’t happen again and not make me pay extra.
Sienna Band . 2024-04-02
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Saturday night in Truro and some Italian food was the order of the day. We headed over to Lemon Street and to Ask Italian to sample the goods. We arrived shortly after the opening time, the restaurant was quiet. The staff were welcoming and showed us to our table in a peaceful spot. One portion of sea bass and a spaghetti Bolognese was ordered with a couple of drinks. The meals were mouthwatering and delicious. The sea bass was divine, tasty, seasoned beautifully and not a jot was left on the plate. The Bolognese sauce was perfection and a no evidence of the meal remained. By now, the restaurant was filling up and became fairly busy. One family was having trouble controlling their bewildering active children, but that was no fault of the restaurant. The meals were wonderful, the staff excellent and the restaurant itself was a very nice way to spend an evening. Deliziosa!
Braindamagedbaron . 2024-04-01
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Wonderful evening great service and great food
Tracey Knight . 2024-03-23
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The food was hot, and very tasty. The staff member was very helpful and polite, and did really well to keep up with the growing room of customers. We enjoyed it the first time, so we went back again. I had the Burrata and Pancetta Carbonara and the Chocolate Etna ( Dark chocolate dome, with a warm toffee sauce and vanilla ice cream ). Very delicious 😋
Robert Birley . 2024-03-20
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No fresh mint to make mint and hit water . No mint tea either . No non caffeinated hot drinks ( decaf contains caffein in UK ) Didn’t offer any alternatives . Didn’t give a damn .
TakeThat7 . 2024-03-17
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From when we walked in, there were no smiles from the staff and we didn't feel that we were made to feel welcome. We requested 4 glasses and a jug of water. Each glass hadn't been washed up properly, with lip marks around the rim. We felt our custom was unwanted with the table service, as there was no warmth and again, no smiles. One of our dishes had no flavour and upon checking the bill once home, we realised that we'd been charged extra for something that was included on the childrens menu. The overall standard was way below what we would have expected of Ask, the experience was the opposite of other Ask restaurants we've been to around the UK and because of that, we won't return or recommend to friends.
Ruksy Williamson . 2024-03-09
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Terrible, sloppy service - mains came out before starters finished - asked for some water for the table which didn’t arrive - rushed us through main course to be told hardly any desserts available and, no coffee!! Spent £142 for the four of us and probably would’ve spent more!! Anti pasti starter was really good however, nduja and prawn risotto rubbish - pizzas are better from the supermarket for a 1/4 of the price!! Won’t be back!!
Dar701 . 2024-03-05
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Aweful service. Rude staff. Poor food. Dirty restaurant. I will never go back. No wonder there are so many bad reviews. They just don’t care!
Martin R . 2024-02-01
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What a lovely place to enjoy some really lovely food. Everything was top notch, and the atmosphere was lovely, the staff really friendly and hard working. Highly recommended.
Rob Dewey . 2024-01-28
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The service was very quick and staff were super friendly. The food was amazing,and arrived really quickly despite it being busy.
Holly R . 2024-01-14
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We were told where to sit, which , in spite of numerous empty tables was almost right on top of another couple. I felt hemmed in by a wall & the seat was too low for the table. We asked if we could move & we were re seated to a much more comfortable table where both of us could see! Unfortunately my pizza was so dry it was not that enjoyable. It was as though the tomato paste which was sparse, was all dried up. There was very little pancetta . It was cut sooo small it was hard to find. On top of this we were told panacotta was off & there was no coffee, as the machine had broken. Don’t think we will be rushing back any time soon.
kathycS5662KC . 2024-01-09
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We arrived early and were seated instantly, the service was very good, very attentive, also we ordered our food and within 15 minutes it had arrived, it may be because we ate early so it wasn’t as busy as normally. Lovely atmosphere, a really cozy interior, enjoyed it very much!
Megan Sawbridge . 2024-01-09
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Had a lovely mushroom starter which was delicious.. for main chose the Christmas pasta dish, pasta, pan fried sprouts, cream and pancheta... it was a little bland, a bit better with the parmesan and pepper. Portion on the small side... Great venue though as staff lovely and nice atmosphere.
Michelle Sutton . 2023-12-26
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Fab pre show dinner. Staff happy and friendly. Always go here when in Truro
chrissie yendell . 2023-12-17
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Busy restaurant in Truro. Large menu, something for everyone, pizzas are large with plenty of toppings. Drinks reasonably priced too. Staff busy but helpful, however let down by a impersonal app-ordering system which albeit very well designed takes away from a social dining experience.
Ross Allen . 2023-12-14
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Good food nice atmosphere friendly steff
MIKE JAMES . 2023-12-14
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Honestly the food was awful! Bread was burnt on butterfly king prawn 🍤! Prawn were chewy like rubber! Main was even worse, cold in part’s boiling in others! It was very bland, very tasteless! The dessert was on, but again felt like a reheat! Very disappointed
Alison Parker . 2023-11-24
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Bad service, okay food. I was looking forward to eating out but my server kind of ruined the experience unfortunately because he was very impatient and seemed almost as if he could hardly tolerate me for whatever reason. Later, when I wanted to pay, I couldn’t find him so I asked another server if I could pay and she was lovely. I ordered the vegan “margarita” pizza (seeing as it had no toppings I would rather have it called “cheese”, or in my case not-cheese, pizza) and it was incredibly bland, the pizza sauce seemed to have no herbs in it, and the pizza was in bad need of salt (I would have asked for some, but I was too scared of my waiter to bother him). The atmosphere was okay, nice enough decor but you could smell everything from the kitchen and for most of the time I could just smell burning. I was given the lemonade, which I only found out wasn’t vegan after I had drank it (despite the fact that when the waiter asked me about allergies I had informed him that I didn’t have any but I was vegan, to which he said “vegan is not allergy”). It wasn’t vegan due to something to do with flies apparently, so I wasn’t too bothered but it still would have been nice to have been informed beforehand. Overall, won’t be going back based on my experience, but I hope others have more pleasant experiences.
Jonathan Sleeman . 2023-11-15
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Beautiful food, lovely service - although our waiter seemed really rushed despite the restaurant being quiet. We weren't asked about how any of our food was but we liked that as it gave us time to enjoy without disturbance. We would still come again. Thoroughly enjoyed a quiet night out.
Holly Campbell-Carden . 2023-11-14
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Great food and great service from very friendly and helpful staff. Thankyou.
John Collier . 2023-11-09
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Amazing food and drinks, very polite staff and very accommodating and they even ask for any allergys
Leigh Archer (pinkowl30) . 2023-11-06
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Very good food. We are very well looked After. Altough l was alone I was very well looked After. Every Time I go to Truro I go to Ask italian
Patricia Iselin . 2023-11-03
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Customer service was excellent, and food was hot and tasty. I had Prawn and Crayfish Fettuccine, Calamari and a mayonnaise dip and a trio of desserts which were cherry and mascapone pot, chocolate brownie and Tirimisu.
robertbD3235DQ . 2023-10-29
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This is a fantastic restaurant that I have re visited many times it has great Italian food and service will never disappoint
rubyrZ7775KG . 2023-10-26
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Very nice restaurant-good food and great service . Entertaining friendly banter between the waiting staff and kitchen team.
Dave B . 2023-10-23
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Always have a good time food and service brill
colin young . 2023-10-19
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Excellent food - helpful and patient staff despite the unexpected busyness - would definitely go back
jonathan and maribeth price . 2023-10-19
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Food is ok but staff uninterested and their phone line has been out of action for the last 12 months - or maybe they don’t like answering it?
S W . 2023-10-19
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This restaurant is in a great location and serves good food. Being a bit old fashioned, I think some of the staff are scruffy and can't tell who works there and who are guests. Being shown to the table is rushed, no gap between starter and main, it feels like you're being rushed so you get out to make space for next customer. Our waitress was very good but very busy. Starter was good, main was small but tasty. Over £60 for 2 of us so not too bad. We will return but not first choice of restaurant.
Steve Turner . 2023-10-13
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Excellent, friendly, efficient and professional management and staff. Helpfully gave menu advice and checked our party were all happy with the meal and service. Well Done to the team in Truro.
Roger Ahearn . 2023-10-12
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Wouldn't go back. Can only order drinks online to table not food so that when you go to pay they show options and add 10% minimum Tip then pressure you and click 10% for you without agreeing how much Tip. Was our 1st time here for 4 of us. Meal was ok, £20 sharer desert to share was nice but both small portion sizes. Was rushed which food to order asked for little more time to decide what to order then waiter comes over minute later.
Mmd-PNE . 2023-10-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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