Zizzi - Derby Intu in Derby

Our waitress Lacey took amazing care of us. The food was incredible so thank you to the chefs. Cannot go wrong with a carbonara!

I visited on Easter Sunday and the service and food was good

Most enjoyable team meal with fantastic service from Lacey

I recently dined at Zizzi in Derby and had a fantastic experience, thanks in large part to our waitress, Lacey. She was incredibly friendly, attentive, and made sure our visit was enjoyable from start to finish. Her recommendations were spot-on—the pizza was delicious, and the service was impeccable. The atmosphere was great, and the food came out quickly, but it was Lacey’s warm and professional attitude that really stood out. She went above and beyond to make our meal special. We’ll definitely be returning, and I’d highly recommend this Zizzi location to anyone looking for great Italian food and outstanding service. Thanks again, Lacey—you’re a credit to the team!

Great meal out with the family. Fab atmosphere. Shannon's service was impeccable and she ensured all our dietary requirements were met.

Our server, Shannon, was so welcoming and friendly, and so much fun to chat to it made me and my boyfriend very happy to be there, and we’re going to make it a regular date night visit thanks to Shannon’s service. Shannon, you are incredible, love you so much.

Came in for date night, place looked really busy, we were in no rush however so didn’t mind if we had to wait longer than normal. Shannon was serving our table and made sure we had some pasta crisps when I was having trouble deciding Shannon offered some recommendations. After mentioning my undying love for all things cheesy Shannon wisely suggested I sign up for zillionaire I could get a free gift of cheesy garlic bread.. although busy nothing was too much, food still came out speedily and delicious we never waited for a drink and our every need was seen too!! Thankyou, we’ll be back again!

I had such a fantastic experience at Zizzi Derby that I just had to leave a review—especially to sing the praises of the amazing service I received from Shannon. As someone with a serious nut allergy, eating out can be incredibly stressful. I often have to prepare myself for awkward conversations, limited options, or staff who don’t really understand the severity of my situation. But from the moment I walked in, Shannon made me feel completely at ease. She was not only warm and welcoming, but also incredibly knowledgeable and attentive when it came to my allergy. Sharron took the time to walk me through the menu in detail, checking ingredients and liaising with the kitchen to ensure that what I ordered was completely safe. She never rushed me, and I never once felt like I was being a burden—something I’ve sadly experienced at other places. Her calm and professional manner honestly made the world of difference to my dining experience. And the food itself? Absolutely delicious. Everything arrived beautifully presented, piping hot, and exactly as described. It’s clear that Zizzi Derby takes both flavour and food safety seriously. I left feeling full, happy, and most importantly—safe. Dining out with allergies is often anxiety-inducing, but Shannon's care, attention to detail, and genuine kindness turned what could’ve been a worrying meal into a really enjoyable one. She is a credit to the Zizzi team, and her level of service deserves serious recognition. Thank you, Shannon's, and thank you Zizzi Derby—I'll definitely be back!

Popped in on a whim with my family and didn't regret it. We were looked after from the start, with my children already asking they can go again! Shannon was great with making suitable recommendations, easily accommodating allergies and not making us feel rushed when settling a fussy toddler. Food was great, really good value for money - that's saying something considering I had a salad. We'll be back!

we had shannon as our waitress, and she was so lovely! it was our first time at a zizzi and definitely won’t be the last, thank you!! customer service is top tier!

Went here for a post shopping dinner - food was amazing!! Staff were super helpful and attentive - will defo be back!!

Came into zizzi on a nice date with my girlfriend and was immediately greeted with a funny quip and a nice easing conversation about hospitality in general as we are all workers within hospitality, she sat us down and laughed with us for a while whilst calling us her favourites (teehee) the name was Shannon and she was wonderfully interactive and super kind and funny and a notable thing she did was order our starters before the food was cooked without is asking! It was an incredible experience and if I were to work with her I'd have nothing but joys and wonders, the other server was fantastic and very receptive to adjustments within our order especially receptive to changing from a massive spoon to a little spoon, all around the staff was incredible and the food was utterly mind-blowing, I had the sticky pig pizza and meatballs to share with my girlfriend and she had the meat Sofia without chilli's and I never thought pizza could get better than meat feast and for drinks we had 2 morello cherries and I had a pineapple cooler mocktails and they were both incredibly refreshing.

Had a lovely time celebrating my friends birthday and could not fault a thing! I enjoyed the lamb pasta, defo will be making my way back!! Also massive shout out to Shannon, made our experience and couldn’t have wanted a better waitress on that special day!

We had a lovely family meal, the food was fresh, well presented and tasty. The staff were friendly and helpful. Lacey our host made sure we had everything we needed, nothing was too much trouble. The team worked well together to offer an all round good experience. Thank you all.

Meal out with friends, great atmosphere. Delicious food and great service from all the manager Shannon - really looked after us!

We chose this place for a family gathering and i am so glad we did. What a lovely experience we had I can honestly say the staff were amazing, Jerry was looking after us and was incredibly helpful with a few of us having food allergies it can sometimes get stressful but we were dealt with in the most helpful way. the food was just perfect and everyone was happy. will definitely be going back. well done!! and thank you for a wonderful dining experience.

I wasn't impressed at all....relatively empty when we entered at 2 p.m. but everything took forever....staff surly except 1 lady, our waitress refused to take a photo of us at the table, refused to help with allergens stating I need to look up by scanning QR code but couldn't get on WiFi or get a reliable 5G connection inside....kids dishes came without cucumber sticks which kitchen had run out of, despite being on the menu...nobody cleared the mains away and we had to pretty ask for our desserts to go, tap water for the table took as long as food....We ended up spending 1 hour 45 minutes for 2 kids meals, 1 pizza and 1 pasta....mains were good when they came but overall felt I could've just ordered the same on deliveroo and not bothered going in.

Good value tasty pizza and pasta - friendly and helpful service from Isla

Great food, even better service from Lacey! She was so attentive, especially dealing with my daughter who has ASD and ADHD. She kept her so well entertained the whole time we were there

Our server Isla was perfect. Kind, chatty and accommodating. Great food and awesome deserts too. Recommend the Chicken skewer 🤤 Thank you all 😁

Excellent food & service from Lacey at Irongate.

Lacey was excellent. Friendly from the start, she was helpful in making our choices and had great customer skills, good gentle banter whilst remaining professional too. Thank you, Lacey.

We’ve come in this evening for a works leaving do and was served by the lovely Shannon who made our experience very special and made sure all our needs were fulfilled. Great service and made us definitely want to come back!:) Thankyou.

Wanted to give a shout out to Shannon she was our server this evening and couldn’t of been more helpful , personable and attentive she really made our evening that bit more enjoyable so thank you

Shannon really took care of us all and really made the whole experience enjoyable!!

Was served by the lovely Shannon, made our visit 10/10. Met all of our needs😊

Had a lovely lunch here. Food was delicious and the service was impeccable. Special shoutout to Isla who was super friendly and made sure to check we were happy with everything. Would highly recommend and will definitely be visiting again.

Lovely food simple delicious and lovely service by isla very friendly

Food was lovely, Isla was great at making sure everything was right for us! Thank you :)

Great staff. Overpriced food with average taste. Wait times today was ridiculous.

Food is OK. The Service was outstanding. Isla was amazing

Isla was attentive and friendly. She's a credit to your team

Isla was amazing and recommended food that was delicious.

Isla was a wonderful server, very attentive with a wonderful positive attitude.

Isla was a wonderful host she was very welcoming to our table and treated us with the up most gratitude and would definitely come back again!

Delicious food and lovely staff! Isla was particularly wonderful :)

I came in with my girlfriend had great service thanks isla

Served by Isla, who couldn’t be any more helpful! She was an amazing host

Lovely meal with a fabulous welcome. Thankyou so much jerry

Absolutely lovely lunch out, Jerry was so helpful!

Isla was absolutely wonderful. Great service and really nice food!

Slow on desserts Isla was an attentive waitress

Very nice server called Isla. Made it a nice experience.

Isla was very friendly and kind especially to my daughter who was starving to death and wasnt long for this world… then Isla brought the food and all was well 👍 phew

Amazing food as always. Lovely staff very welcoming especially Isla.

Jerry took great care of me, was dining alone and she was very friendly and make me feel welcome!

Jerry was really helpful server

Came with my family for my 50th birthday, Jerry was our server. Great service. Thank you

Amazing service from Jerry. Excellent coffee making. Will be back.

Lovely service! Jerry was lovely and accommodated to all my needs! Thank you so much!

Lacey at the Derby branch was absolutely amazing! Her service was incredible and she was such a lovely person. Thank you so much for an amazing visit!!!!

Lacey was amazing, she couldn’t of done any more to help us

Thanks Jerry for excellent service!!!

Amazing service tonight by Jerry :) Thank you for the lovely evening :)

Jerry was absolutely fantastic 10/10 service would come back and definitely recommend thank you Jerry for fab service

Lacey was amazing. Very helpful and attentive.

Just what I needed! Everything was perfect, the food was delicious, lovely atmosphere. Isla delivered great service warm and friendly, lovely young lady. Great coffee for me, and pudding for my daughter to finish. Look forward to seeing you again soon. Received 20% blue light off the main menu. 😃

Isla did great Give her Saturday off

Isla was very efficient and friendly, fantastic service.

Great food, somewhat expensive but worth it. Isla's service in the Derbion was excellent. Recommend a trip here.

BIG UP LACEY, absolute legend, impeccable service, hope to see her again, give her a raise and employee of the month. best service ever. she was very friendly and funny. FIRE 🔥.

The food was delicious, but it is unacceptable to me, even if I am not of Italian origin, that for pasta dishes, the pasta should be short.

Lovely staff, beautiful food and. service was great. Definitely coming again! I come quite often. Love this Zizzi, the service is great. Lacey and Isla are very considerate servers and very friendly x

Amazing customer service and food, thank you Lacey and Syanne!!!

Lacey was amazing, the service was very personal and also efficient.

The food at Zizzi’s Derby was very tasty and served quickly, we were served by Lacey who was phenomenal! Very attentive and friendly service!

Service was great! Lacey was very helpful and made sure we had everything we needed

Felt very welcome, Terry was very friendly and approachable. Look after us very well and really enjoyed the atmosphere!!!

Wow! Wow! Wow! We've just held our daughter's 13th birthday party here and we couldn't have wished for anything better. The staff were amazing and so organised - even with a party of 20+ teenagers! The food was great and the whole atmosphere was wonderful. Thank you 😊

Food was good, looked after by Isla who was great. Very friendly toward our daughter. Will come again.

Lovely food and Isla was very attentive, thank you ❤️

Service was polite (Isla) , cool place ig. Food was spenny but tasted nice 👍

Had an amazing dinner date with friends. Isla took over helping our table and was very kind and accommodating. Highly recommend!

Lovely evening with friends. Excellent service and friendly, helpful staff, especially Lacey and Zoe

Food is so so but the service from Isla was incredible!!

Isla was amazing! Brilliant service and food was excellent! Thank you!

Service was fast and easy going. I have a nut allergy and as soon as we walked in we were asked which is great. The dishes also come out with a sticker that says that your allergy has been taken into account which is great and unique. Would definitely come back

Really nice food. Good service. Our server Isla was great

We had Isla as our hostess, highly recommended she was so helpful and lovely!

Fantastic server Lacey, wonderful food and service. Atmosphere only gets a 3 because it's freezing in here.

Good food, great service by Isla x

Great experience, would definitely recommend

Very yummy food. Jerry was very attentive. Will come again :)

Great service by Shannon and lovely food

Had the best birthday dinner!! Thank you so much Shannon, truly made my day!!

Great food nice staff will go back

Lovely hot food Tasty Friendly and polite staff Will definitely return

Hadn’t been in zizzi’s at Derby for years, popped in for a meal and some drinks. The food: delicious, delivered to the table quickly, piping hot exactly what we asked for (I’m picky and nothing felt like a hassle). The staff: we were looked after by both Shannon and Orshi - great service nothing was too much for either and the both made our visit - because of the service provided we will be back and often

i can’t believe i have never been here before it’s unreal! Jerry was so fast and polite with our service, food was very fast and hot and tasty! will definitely be coming here again!

Jerry is a fantastic waitress, nothing too much trouble. Provided service with a smile and really helpful and friendly :)

Jerry was really attentive and friendly, the best service I’ve had at a restraunt in a very long time, she explained the menu and got me some of the sauce to try as o was worried about it being too spicy! I will be coming back again! Thank you Jerry!

We had a pleasant experience at Zizzis where Isla, our lovely waitress served us, she was very kind and attentive throughout our meal. Will 100% be returning!

Isla was exceptional She really took time out to engage with us and make our meal special.

Isla the waitress was very friendly and accommodating and food was brilliant

Isla was great, lovely and friendly. Always a nice meal

Amy was very friendly and provided a lovely service and was very friendly

Amy was an excellent hostess, very friendly and pleasant and a superb recommendation for the Honeycomb cheese cake 💯

Amy was really friendly and accommodating. The food was amazing.

We had our starters and drinks promptly. However our mains were delayed. We waited 45 minutes before asking. We were told they would be 8 minutes. It was clear they had forgotten us and had to start cooking then. What would have happened if we hadn’t asked? My ravioli di Capra was undercooked. Our seats were right by the roll squeezed in. The meal was not worth the money. It was supposed to be a relaxing experience for my teenage daughter who is struggling with anxiety. It was anything but relaxing.

High quality food with great taste and good portion size. Service was fantastic. Lacey was amazing.