Zizzi - Central St. Giles in Camden

great food and service from Shibin

Great Italian fine dine restaurant. The Staff team is very hospitable. Thank you for the great culinary experience ❤️

We (me and my wife) were welcome by Zizzi waitor(Mr Kenneth)! As this is our 1st visit to London and trying our 1st Italian dinner. Kenneth patiently shared us some good choice of dishes, and suggest the best option to try the 3 course set menu, which have more choices! It turned out all 3 courses are very tasty and we can try out original Italian dishes. Will definitely visit again to try other dishes.

Thank you to the whole team and especially my server Kenneth who was very attentive and lovely :)

Thoroughly enjoyable dining experience

Took a long time to serve, food was not great & very expensive don’t recommend. Wouldn’t go back

We had a friends and family reunion here. Large group of 12, mix of adults and children. Food was excellent, drinks as well. Very good value and nice environment. Biggest plus was the service. Kenneth did a superb job taking care of us. Thank you!

Great food!! Natalia was such a good waitress

We ate very well! We had a great welcome and service thanks to Natalia.

good service to start off with then when mains arrived we were left waiting a while for table to be cleared and offered desert. lots of different staff members coming up to us but not communicating between each other. food was nice tho

Great service from Natalia. Will certainly dine here again.

I wanna thank Natalia for the lovely service! ❤️ The food was amazing !

Our waiter Shibin was lovely from the moment we entered to leaving, thank you!

Lovely atmosphere, food and service. Shoutout to Dita and Kemi who made our visit special :)

Food was delicious, our servers were absolutely fantastic! Big thanks to our server Shibin!

Friendly atmosphere, clean, spacious, music not too loud which is great, lightings and surroundings are bright enough, staff are respectful and attentive. Nice & delicious portion of foods. Nice selection of wines. One staff really gave a five star service. Thank you ‘Alicya’ 😀

Great pizza, great service from Natalia

Unrespectful and unprofessional! The manager was very rude. As soon as we got inside he told us to wait at the door as he went to clean the tables and made us wait for 10 minutes as there was few empty tables ready to sit. He came to us after 10 minutes I told him that there are few tables there why you making us wait at the door for 10 minutes he said dont tell me how to do my job I'm not gonna serve you. I said you cannot do that this is not your restaurant you're working here he said I'm the manager here and i will not serve you please leave. I asked for his name for the record to report him to Zizzi and it was Khovin. Shame on zizzi to employ such douchebag.

As an Italian boy with lactose allergy I just had to be in London to have the best vegan pizza. Natalia was the best, she just helped us choosing the greatest meal we could have even if we had sooooooo many allergies and intolerances.

Loved pizza here. Kenneth was amazing!

Good service, extensive menu and tasty food

I recently dined at Zizzi and was served by Kenneth, who made our experience truly enjoyable. He was attentive and provided great menu recommendations. Kenneth's warm demeanor and genuine care for his customers made our visit special. Highly recommend requesting him on your next visit!

A great place to eat as I did for a pre theatre lunch.

I had an exceptional dining experience at Zizzi's Pizzeria today, all thanks to Tara! She was incredibly attentive, helpful, and truly went above and beyond to make sure we were well taken care of. Tara ensured our orders were promptly handled so we could make it to our show on time. Her friendly and efficient service was very much appreciated. Hats off to Tara for making our visit memorable!

Food was great as always, have been coming here for years. Got the pizza peperoni rustica, calamari, and the salted caramel brownie with vanilla ice cream. Service was very warm and quick, and our lovely server, Kenneth, was so attentive and friendly, even saying a few words in my native language, so overall a wonderful experience!! 😊😄

Excellent, loved our visit and food was amazing

Kenneth was brilliant and I highly recommend the Sticky Pig pizza..two delicious pizzas baked into one ✨ conveniently located next to Google HQ

Service and food were amazing ( special thank you to Kenneth, very friendly, kind and acommodating)

Very nice and quiet atmosphere in this Zizzi branch! Kenneth was a very sweet and catering waiter, making the experience enjoyable.

Nice room. Not able to use Taste Card as advised over the phone. Very average food. Staff not able to tell what dishes had onions in because they were all made out of house. Pasta very bland Nice desserts though.

Really great place for a relaxed dinner. Food was good, atmosphere was lovely, and we were looked after by a chap named Kenneth who was wonderful: friendly and prompt and all the things you might want. Will definitely be back when we’re in the area!

Had a lovely school reunion with my friends of 45 years. Natalia and Orion were really great waiters. Made our visit fun and enjoyable. Thank you. 10/10. Will come again.

Kenneth gave us great service with a friendly smile and made sure to check we are okay! :)

Really enjoyed the truffle pizza, really nice atmosphere and friendly waiter Kenneth

We visited on the 18/09/2024 and it was great food and atmosphere, food was well timed and Kenneth our waiter was a great help with the menu and service. We definitely will come back!

Kenneth was excellent in serving us yesterday 17th sep 2024 and he was helpful in advising about the dishes .. Food was excellent, ambience was lovely and Kenneth was good host and I would recommend and give him 10/10 for his best service thank you Kenneth

Quick, hot food and beautiful place for family. Thanks to Natalia for all ❤️

I was served by Kenneth on my birthday at this Zizzi. We were given quick and efficient service by him, and he made sure that everything was comfortable for us. He is a great member of this team and knows exactly how to look after his customers. We come to this branch a lot and are never disappointed. I recommend this Zizzi to anyone in the area.

Amazingly, my first time in Zizzi. It was a Sunday night and the place wasn't busy, but Tara, my server, was great. Polite, smiley, attentive without overdoing it. Nicest I've had in a large chain restaurant. Food was good too and came really quickly.

Kenneth was great, perfect service and great food 14.9.24

We arrived for a performance, I looked for a place around the theater with a gluten-free option. I'm so glad I found Zizzi. Nice interior, the free pizza is also very delicious, as well as the cake, which was completely free of everything and we are glad to have met Natalia! You were very kind and helpful to us and made our dinner truly unforgettable, thank you for everything, Nati!

Great food as always and fantastic service from our waitress Natalia who was very helpful cheerful knowledgeable and interactive. Her positive attitude is a real attribute to the front of house team Many thanks Hope to see you again soon

We had a lovely server called Kenneth who was helpful and smiley! Always great to see!

Thank you to Kenneth and Yousra for alway making us welcome

We had the most phenomenal meal at Zizzi this evening ... made extra special by Kenneth who went out of his way to ensure that we had a great evening! Thanks Kenneth you are an amazing waiter! Sending best regards all the way from Cape Town, South Africa

Had a lovely experience at Zizzi Central St Giles on 13/09/24. Food was delicious and super quick. Kenneth was a lovely host, very attentive, friendly, and quick to respond to requests.

Really happy on this occasion too. Great service, best food and fair prices and rewards. Keep it coming! A happy loyal customer!

Had a fantastic lunch at this pasta spot! The waiter, Kenneth, was exceptional—super friendly, attentive, and made sure everything was perfect. I’ll definitely be back for another great lunch soon!

Great food but the waitress was inattentive. I made eye contact with her several times to indicate that we were ready to order more food, but she ignored us completely. As a result we paid our bill with another server and left without tipping.

Wanted a bite to eat and ended up here, there was plenty of seating available but had to wait a while to get a table. Took a while for the waiter to come to us, drinks took longer than expected to arrive. The food was lovely and all piping hot . Cocktails we chose were on point and moreish.

I really hate to write a review like this as I used to work for Zizzi but considering I understand how the place is meant to run, I feel obliged to. I visited for lunch with a group of friends and it took the staff about half an hour to even acknowledge our table. When they eventually came they had to take our food and drink order at the same time and it felt rushed. I completely understand when a restaurant is short staffed and how stressful it can be, but the manager kept accepting more and more tables into the restaurant which likely were not all bookings. The food came promptly and was very nice which I want to give credit for. However, it took the staff ages to clear our table.I should also mention that it is the rules at Zizzi that only managers serve allergy dishes and the waiter that served my dish (I’m an allergy sufferer) was not the manager due to his uniform and forgot who actually had the allergy on my table- this is not really acceptable. We had to ask twice to ‘sort out’ our bill as I requested, and after a very long time a member of staff just dumped the actual bill on the table (we were hoping to use student discount). After we received the bill we noticed service charge was added which I know from working at Zizzi is standard where there is a table of more than 6 people. However, service was not present at all, no check backs, nothing, and I think they should have recognised that. The bill also included burrata which my friend never received. After getting the bill we had to ask many times again to physically pay and to use our student discount. The thing that was most annoying about our experience was the fact we came to London for a day out and excepted to come for a short stop for lunch. We ended up staying in the restaurant for almost 2 hours having only had 1 course. I don’t think I’ve ever experienced such bad service and its left me really disappointed in a company I used to pride myself in working for :(

Do you think you know the Zizzi chain? I did – I had visited them in various locations over the years. This latest trip to Central London upgraded my opinion which was already at reasonably good. Staff - We had a meeter / greeter / seater who whisked me to my bench – The place was large, and they located me in a sensible spot with an expansive view of the open kitchen – its chefs creating pizzas and skilfully throwing pasta and sauce around in frying pans. My server was swift and pleasant with a genuine smile. The staff training must be way above average, especially for central London – This was near Tottenham Court Road with plenty of competition from the Arcade food hall next door. The food deliverer asked if I needed anything to help the meal along – again swift and effective. And the manager seemed present, fast and observant. 10/10 for the human element. The menu is expansive but runs on familiar Italian lines – long rustic pizzas on wooden boards, garlic bread, pasta with luxury sauces, etc. Value - I was looking to see how little I was going to eat and spend as, pre my theatre matinee, I did not want to overdo it. I chose the classic Rustica pizza - £15 and a coke with ice and lemon - £4. The pizza looked pretty with rosemary liberally sprinkled over the round delight. I got the heat from the chilli oil, the smoky tang of the sausage, the protein threads from the ham and the rest of the ingredients fighting for the attention of my taste buds – all on a thin crust with a slightly sweet note. Great. Place - This venue, at the bottom of an office block, 2 minutes from Tottenham Court Road tube station looked 2 or 3 storeys high with local graphics covering one wall, a pile of log ends 25 foot tall around the huge pizza oven and a tree in the middle with orange autumnal sycamore leaves. The tables were made of thick wood and whole place was enormous. At 1PM on a September Saturday it was at 40% of capacity, and the background chatter was pleasant. I do not know what it would be like on a Friday lunch time with buzzing office workers talking excitedly about their weekend plans. Thoughts - I was impressed by the staff’s energy, the kitchen show, and the value as well as quality of the food – Flavour, Value and Service. Recommended.

I have been to a few Zizzi restaurants before and always had good food and service. This restaurant was appalling from beginning to end. 1. arrived at our booked time was seated but for the next 25 minutes we were ignored and even when I asked for someone to take our order the guy just said can’t you see we are busy and then after another 10 mins had to go and get a waiter and drag them to the table. 2. Giving the order was painful as the guy couldn’t understand us which was probably why we got the wrong garlic bread starter. Lucky we didn’t have an allergy in the group. 3. Drinks arrived after the starters and only when we chased for it. The wine glasses were actually aperol spritz glasses as they had ran out of wine glasses. 4. I like my food but the wagyu meatballs I had were dry and tasteless. I also think the dish had been out into a microwave to heat it up. I did look for pepper as the sauce was bland but there wasn’t anyone and no server to help. 5. My partners carbonara dish was dry and bland. Hot on inside and cold on edges. She had about 2 mouthfuls and didn’t eat anymore. 6. No one checked on our meal at all. The guy who cleared out plates couldn’t honestly be bothered or attempt customer service. 7. Had to again chase someone to do our bill so we could leave. 7. The tip was automatically added to the bill and was paid. It would have been zero but couldn’t take it off the bill. I won’t be back to a Zizzi in a hurry.

Didn’t notice the small cashless sign on entry. Tried to pay in cash when we had finished dining. Queried with staff what would have happened if I hadn’t got a card with me, was informed they staff are required to use their personal cards and take the cash themselves. What a terrible employer, is that even legal?

Excellent pizzas even the gf pizza is good

Lovely food, very good service, Kenneth the waiter was very helpful, friendly and kind.

Excellent place lovely staff. Very convenient for theatres etc

Perfection! Place, food and view! But this review is for FARNAZ, she was the loveliest! Her service went far and above the minute we stepped in! Catered to us, our friends and our baby as a professional, incredibly warm and friendly, sweet and helpful! First time being at Zizzi and bringing our daughter to London so thank you for making it so special🤍Definitely recommend and ask for Farnaz 🤍

We were in a rush to catch a performance & Kenneth was brilliant 👏 Very good & efficient service.

A large restaurant close to Tottenham Court Road station in a nice square of various restaurants. There is seating inside and outside. Staff were friendly and welcoming on entry. We were seated quickly and tables were clean and the restaurant looked well presented. Service however was slow and the waiter we had was not the best. We had to repeat our order several times before it was eventually put through. We could see food being prepared in front of us and I felt this gave the place a nice vibe. The food was alright but nothing special, fine for the prices. We did have to ask for the bill several times as well. Overall though it has a nice light atmosphere. They do also often offer a good value set menu option

Had a wonderful visit today with a group of friends and their toddler. We had exceptional service from Farnaz. She was super attentive, friendly and went above and beyond in her service. The food was excellent, good portions and quality. The childrens menu was great value. We will definitely come again and would recommend if you are in the area.

I can any I have lived in London all.mynlife and by far thus was the best experience I have ever had ,first time at zizzi and normally I am really fussy ,but it was spot on the best service Farnaz was so attentive and helpful ,a real credit to the zizzi family

Natalia was a great host. Nothing was an issue

Natalia was amazing! So friendly and so helpful with food allergies.

Thank you Natalia for being so warm and friendly made our meal so enjoyable really above and beyond to make our night!

Natalia in Central St Giles, London, is the best! Such great service and was so kind and patient with our order!

Visited Zizzi for the first time today, very pleasant and cozy atmosphere inside. The wonderful Dita greeted me and very quickly found me the perfect table. I was served by Kemi and everything was just as great and fast. The food is delicious, the staff is friendly, the atmosphere is cozy. Despite the location, it is not very noisy and busy. I recommend!🫶🏻

Such a lovely meal and Kenneth did an amazing job, very attentive and made the meal really lovely. Will be back!

Really good time at Zizis today and a special thank you to Kenneth for making it extra special. Kenneth was so helpful and friendly, made our time at zizis great!

The lasagne is amazing. The Strawberry mocktail lost its sweetness very quickly so wasn't enjoyable. It'd be better to get sprite next time. They were able to split the bill between a group fairly easy, so that was great - BUT do make sure you're not overpaying!!

Kenneth’s service was very friendly and the food was lovely.

Farnaz’s advice was brilliant and she looked after us really well and we had the same experience the first time we saw her 🩷

Shibin was top tier service and friendly and cute . Get him a promotion asap!!

We had a great time and had a good dinner. The waitress Natalia was very pleasant and very kind with our children. We will come back with pleasure. From extra cheese fan.

Shoutout Kenneth for immaculate service 🐐

We had a nice quiet and relaxing dinner with good food, in a quiet corner booth for chatting. We had the sea bass and a pizza with ice cream to follow. Our server was Natalia, who was very friendly and helpful. A great evening. : )

Kenneth provided excellent service

As someone with gluten and dairy intolerance I always choose Zizzis as they have a great selection of gluten free, vegan and vegetarian choices. My boyfriend and I went for valentines dinner and they made sure everything he ordered was also gluten free incase I wanted to share which was such a lovely surprise and great service. The cocktails and wine are also delicious! I have been to the Central St.Giles branch many times and am always well catered for and the staff are always lovely. We recently went for dinner and our waitress Natalia was amazing. She was very good at her job as well as being fun and friendly. I am a huge Zizzis fan! I will always recommend it and come back again and again.

Best vegan and gluten-free pizza I have ever had, right amount of toppings, perfect dough with tasty and fresh ingredients. Accompanied by excellent service. Thank you, and keep it up!

Food was lovely and our server Kenneth was very co-operative and very helpful!

Nice quiet location in Central London. Kenneth was a really great waiter, very pleasant and checked on us regularly.

Had a lovely meal, thank you to Kenneth!

Great restaurant with very authentic Italian dishes. The atmosphere is very pleasant and the waiters are very kind! Highly recommended!

The foods are very delicious and they pay attention to food allergies.

Lovely decor, good waiting staff, delicious good

Attended with guide dog. Restaurant very welcoming and accommodating.

Amazing food topped with friendly and funny service by Natalia. Will absolutely be coming back when visiting London again 😊

Shibin, thank you for your hospitality. Very prompt & friendly. Great food! Elli, Carly & Aimee :)

Natalia was so nice! Great experience.

Rather expensive for the toppings on the pizzas and the thin thickness of the dough. However, the kindness and humor of the waitresses, especially Natalia, made us have a great time!

Great food and excellent service from our lovely waitress Natalia! Would definitely recommend to anyone looking for a relaxed meal.

MMy Waiter Kenneth was extremely professional and very polite. He greeted us with a warm smile and guided us to our table with grace. Throughout the meal, he anticipated our needs and provided impeccable service. Kenneth's attention to detail and friendly demeanor truly enhanced our dining experience.

Very good and attentive service from Kenneth, highly recommended

First time here and will be back, food was very nice and was ready to pick up when it was time to

Lovely food and great service from Tara.

really nice location and great staff especially Natalia who was super friendly and helpful!!

We arrived early but it wasn't a problem we were seated straight away service was excellent and food was delicious and fairly priced .

Fantastic food! We were between Harry Potter shows and the food was super quick (we did pre-book and mention when we got there that we needed to get back) Best carbonara that I've ever had!

Very nice restaurant, fast and friendly service by Natalia

Lovely restaurant, visited after seeing a show with the family. Short walk away from all the hustle & bustle of theatre land. Fast service, great food & very friendly staff. We will be back!! Thank you to our server Kenneth