Zizzi - Cambridge Bene't Street in Cambridge

Had a lovely meal before a show. Our waiter Henry was great he looked after us and was very pleasant.

I visited Zizzi Benet street on Friday with my family and I was very satisfied with the service. The waiters were all very friendly. Our lunch was very good. And there was a great atmosphere. I hope I can visit Zizzi again soon.

Disappointing meal. The food was distinctly average, my main course pizza was a little under cooked and warm not hot. We asked to be moved to a different table as we were seated near the almost always open front doors so felt cold and a draft all evening. Staff said they'd ask their Manager, but no one came to move us or to apologise for not moving us. Felt the staff looked untidy and disinterested. Would not return to this restaurant.

Appalling service. Came for my mums birthday to have a good time and had to wait almost 2 hours for starters, which arrived cold. Staff spend a good deal of time simply walking around, and not picking up food from the kitchen.

I usually love Zizzi… however, i doubt I’ll be returning. We made a reservation for 6pm, before a showing at the corn exchange at 7:30. We were sat, and then ignored for 20 minutes, before finally being spoken to. We had tried to order via the app, for an alleged ‘speedy order’, however, nothing is speedy about an order you can’t place. We then proceed to have to wait for another 15 minutes for drinks. One of us did not enjoy our drink, so ordered another. This one took 25 minutes to come, and only after it was chased up. In this time, 35 minutes after ordering, we received one of the two starters, without any mention of the other. It was another 10 minutes before we grabbed a waitresses attention, and she bought it over. Eventually, 1 hour 15mins after we had sat down, our mains were brought over. The food was delicious as usual, however, we were left with very minimal time to eat. Consequently, we had to abort the deserts we had ordered. While still eating, we asked for the bill to avoid missing our show. I had been very clear that we would not be paying the service charge, and that I had a discount to be applied to the bill. The waitress tried to still charge us for the deserts that we did not receive, and then claimed we could only apply the discount to one dish. Eventually, she sorted the bill, and the charge was a closer representation of the experience. I understand that’s sometimes restaurants can get busier than expected, and suffer from staffing issues. However, failing to apologise once for the poor service and delays, and attempting to charge us for dishes we didn’t have is unacceptable and completely changed my perception of the restaurant.

Coffee ordered with drinks, after I ask 2 with different waiter, my waiter ignore me when trying to get contact. Asked olive Oil, confirmed they I will get… I had to get it my self. Time to pay, they put in my machine the 11 pounds tip. Tables are moving even if the restaurant had free good tables. Shame food was almost perfect.

Nice Italian restaurant in Cambridge

Very slow. Staff lack basic communication skills, such as looking at the customer or smiling. Didn’t bring water we ordered. Table behind us said their food didn’t sit right. When the food did come, forgot our child’s starter and the chicken was left off my wife’s chicken pizza. They then took pizza away and threw some cold chicken chunks on top and brought it back. Needless to say, the food didn’t sit right with us either :-( Disappointed.

Stopped at zizi to have lunch whilst exploring Cambridge.First time trying zizi's the food was lovely and freshly made infront of the restaurant. The manager managed to sit us on a busy restaurant that was fully booked he squeezed us in before his next reservation. We paid £99 for 5 mains and 5 drinks 3 of those been alcohol which I think is a pretty good price.

Riya a very good server The environment and food is amazing

First time at this zizzi's and I can safely say it is top one for me. Drinks lovely, food nice and hot and quick. Chefs seem really efficient! Will 100% recommend

We walked in off the street without a reservation simply because it was the first Italian restaurant we found. The service and food were very good and the meal was reasonably priced. Their pasta dishes and deserts are worth going back for.

Came in a couple days ago with my family Henry was very friendly and polite. Food was affordable and good portions would recommend!

8,50 for a three course kids-Menu! Fanastic!! Very friendly staff, nice athmosphere and affordable! Very tasty Pizza and Pasta…chocolate melt for desert made our day!!!

Large space for big groups, decent food.

AVOID AWFUL RESTAURANTS POOR MANAGER POOR HYGIENE AVOID

Tasty restaurant with a variad menu. Make sure to join the club for some perks. Also some great vegan or vegetarian options on the menu.

AVOID AWFUL SERVICE IS HORRENDOUS CLEANLINESS IS OUTRAGEOUS MANAGEMENT IS UNPROFESSIONAL DON'T SPOIL YOUR DAY GO SOMEWHERE ELSE

Henry, super!!!! Thanks for your attentiveness!!!

The food was delicious, and we had great service from Riya!

My waitress Riya had great service, will be coming back!

All the atmosphere was Amazing. The food was great. And the manager giusy was lovely

Good Service The menu provides standard Italian dishes. Pasta, risotto and pizza. No crazy options like steak, burger and fries. It tasted okay, but I reckon just like Carluccio's, the pasta was come out from a pack, not from stretch. No disappointment but no surprise at the same time. The portions are bigger than Carluccio's. The price was cheaper than Carluccio's too. But the dessert menu is a bit strange, most of the options are not Italian style dessert. The service was great. I was told that the mini pasta were just chips, not deep fried pasta, haha. The restaurant was bigger than I expected. Open and clean environment.

Lovely staff, great food. Need more than 4 ladies' loos for such a large restaurant!

Riya was a great server today! So helpful and nice.

Ask for Vlad - the best waiter around!

I had a good time at zizzi that lad Henry was amazing

Got pasta for myself and pizza for my companion and 1 starter. The food was pretty good just a bit overpriced I feel. My server, Henry, was very professional and easy to talk to! Would recommend!!

Henry was amazing, he helped me with everything I needed. Definitely coming back again

Riya took care of us. The food was delicious.

Came in to eat with my family and had an amazing time. The service from Henry (I hope I got the right) was incredible. 👍👍

I have previously enjoyed Zizzi's but the electronic ordering system (only semi-functional), bare minimum of attention from the waiters and mediocre food presentation on my recent visit mean I will be in no hurry to go back.

Lad named Henry really went above and beyond with his customer service, definitely recommend especially if he’s the one serving you

Great service by Riya, good food!

We had a great time. Riya did an amazing job!!

Excellent customer service, quick service and food was lovely 😍

Very accommodating and friendly staff!

Riya was very prompt and helpful! Extremely polite and pleasant service. :)

Amazing food- loved the balsamic glaze and bruschetta a lot, quick service and Riya was sweet to get our orders :)

Riya was a fantastic server. Took great care of the table: will be back for sure

Wash here for a birthday and the staff really went out of their way to serve us well and make things as pleasant as possible for us. Kudos to our waiter! Keep up the good work.

Amazing food Very friendly place

Henry was wonderful , great service 😁

Reya was a wonderful server who made our experience at the restaurant 5 star worthy.

Our server, Henry at the Cambridge venue was amazing. He was friendly, helpful and I only wish I could have left him a tip for himself. If carlsberg made waiters… Henry would be it. P.s thank you for the honey and laughs over our pronouncing of the cheese dish …. Mention ‘behave’ to him and I hope he will remember us

A very enjoyable lunch with my wife. Henry was very attentive without being invasive, he took time to explain the Gluten free menu and helped describe the menu choices.

We were served by Henry who was very pleasant and professional

Henry was very helpful… Not happy that cash not accepted, will prevent us returning!

Very good food and atmosphere. Excellent service from Henry

Great food! Enjoyed the spaghetti pomodoro, it was fantastic!!

Am Indian and never visit a restaurant ever like zizzi also a staf of that restaurant special riya she was to polite and good while surviving food. Thanks riya for your kind behavior ❤️👍🏻

I had a wonderful dining experience at Zizzi, thanks to Riya's exceptional service. She was attentive, friendly, and made sure everything was perfect throughout our meal. Her warm demeanor and professionalism truly elevated the experience. The food was great, but the service made it even better. Highly recommend visiting and asking for Riya!

Henry gave us great service! Was prompt, friendly and helpful. Lovely spot, would highly recommend. Great for those with student discount too!

Riya I was really impressed with the level of service I received

Riya was amazing, very considerate and speedy!

The food was amazing, but not as amazing as our waitress Riya

Great service by Reya. The linguine could be better.

It's was an great experience, and the staff was too good and polite specially riya. Thank you for the hospitality

Riya The service here is absolutely,best

Kanishk One of the best service, food was very good and service was superb too

Henry is a great guy 5 Stars ⭐️⭐️⭐️⭐️⭐️

Kanish was a great server and great food

Cutlery was dirty on arrival. Jug of water ordered never came. We arrived at 6.15 and food finally reached our table at 7.25. No updates from them. I went to kitchen twice to chase. We were about to leave when it finally came. Food was actually fine and they halved the bill as apology (otherwise would be a one star rating.

Henry was our waiter and was very efficient and friendly.

Henry our waiter was so friendly yet knowledgeable and service wonderful as well as good. Kudos to Henry!!

Good food, atmosphere and service. Henry was helpful.

Very nice food and great service from Henry

Our waiter, Henry, was excellent and we enjoyed our meal very much.

Tom was really efficient while being friendly. He was great with the children

Lovely pasta and good vibes. Henry is great!

Efficient and polite. Henry was very easy going

The food was excellent! The environment was elegant, and the service was wonderful. Thank you Riya for helping us and our first time experience!

First of all the lady at the door made sure everyone in Cambridge knew I was gluten free after waiting at the door to be seated for 5mins. Food came quick food was OK. Now we get onto the paying and the app. We got charged for the last customer order twice. had to go back again as they charged my bank then when we got the refund they didn't even apologise so I demand Ed we only pay half for the hassle they agreed. So food good prices food service good bit the paying structure is a terrible idea. All the best

It was a delicious and nice taste.

I have the best experience It was an amazing experience to meet such aa nice people and the food was really amazing….definitely I can refer my friends to visit zizzi😋😋

the service was slow, the waiting staff didn’t seem to know what they were doing

Only 2 people working the floor at lunchtime during the summer holidays, crazy! Felt bad for them! The QR code didn’t work, we waited 20 minutes and no one came over, so I had to go get someone to take our order. Then they brought out all the food apart from my meal, waited 15mins (assumed they were busy so didn’t mind waiting), then had to go ask for it. Then when we finished, we had to stand in a line to pay. Won’t be going back! Food was average

Walked in, stood for 10 minutes waiting to be seated. A member of staff came and said they will come back, then another lady came and told us there was nothing available. Could have told us that from the start instead of making us wait 15-20 mins.

We had a fantastic dining experience. Ria welcomed us warmly and provided excellent recommendations, making our meal even more enjoyable. The food was delicious, and the atmosphere was perfect for a relaxing afternoon. Thanks to Ria and the team for a memorable lunch! We’ll definitely be back.

We waited 10 minutes to be seated. Was acknowledged by a staff who didn't return. The place was half full and there were many tables that clearly had not been reset after diners had gone. Another 10 minutes and Priti the manager came to ask how many diners and then said they were fully booked for the day. I asked why her sub-ordinates could not have told me. Apparently only she could. Appalling customer service. I left and looked online and there were plenty of bookings available online for the day. What a LIAR too. How dishonest are you Priti?? You should be sacked.

Slow service, understaffed, tables left unclean, dirty bathrooms, had to chase to order and pay multiple times.

Great times- attentive staff and lovely food- thanks!!

Actually ,the pasta was very nice ... i really appreciate that...

Very nice place. we were served by Ribhu. He was very nice and helpful. 100% would recommend.

Very good food and nice service. We were served by Ribhu. very helpful and warm person. 100% would recommend for your visit!!

Very nice experience. We were served by Ribhu. He was very nice and warm. Must recommended.

Visited here on Sunday and it was disaster start to finish. The food was lovely but the staff were so stretched they couldn’t keep up with demand meaning the place was dirty and super inefficient. The young lad Henry who did serve us was great but he was fighting a loosing battle. Meaning the restaurant was full of angry customers and dirty tables.

Thought we would pop in for lunch, it was busy which we thought was a good sign, it wasn't. Took a while to get starter and drinks and then when mains came we where missing the sides, again took a while to get someones attention, finally got the sides which were cold by this point. Asked for bill and again took far too long to get after asking, would avoid at all costs.

Nice meal.Not too expensive.Friendly staff.Central to most things in Cambridge

This was our first and last trip to Zizzi in Bene't Street. Was there with husband and granddaughter as a treat for her. Took a while to order food but ok it was lunchtime so fairly busy, granddaughter and husband were able to order what starters and main they wanted but I was unable to order starter as they'd run out of tomatoes!!!!! so just had main. Their starters arrived finally and then eventually my granddaughter and my main arrived, not my husbands. We waited a while and then managed to get someone to come over and explained that we still hadn't got 1 main. Granddaughter and myself had finished our food when someone came over to say that my husbands meal had been left on the counter and not brought out but were now making him a fresh one. This finally arrived.....When we went to pay I explained that we were very dis-satisfied with service and were not happy to pay full price. They did give us a discount on the bill but still not happy with service. The food was ok-ish nothing to write home about, would definitely NOT recommend

Rubbish over priced and took forever Even the frozen garlic bread you can now buy don't come with proper heating instructions Muppets try putting the temperature on laughable really

food ok. unfortunately service was terrible. waitress need more training. looked like they are short staffed

Italian restaurant with somewhat different dishes and exquisite pizzas

First visit and more than likely my last. Service was slow and when the food finally did arrive the chicken was tasteless, expensive meal for what in fact was a piece of bland chicken and a few new potatoes.

First visit yesterday and afraid I wont be rushing back anytime soon. Service was slow, food when it arrived was tasteless, and expensive for dish of bland chicken and a few new potatoes.

Very good, let me eat Italian oval pizza for the first time as a Chinese

A place serving frozen food and questionable attitude. Would never recommend.

Fantastic food. I love every dishes here

No notice to say cash only grrr! No gluten free pizza. My granddaughter was very upset as she had been so looking forward to it. My pasta undercooked. My daughters chicken skewers were dry and so was bread. Cup if tea was weak need another tea bag which was given when asked

Great food and vibes, well priced and nicely located. Will definitely return