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3.8

Based on 2.816 opinions finded in 3 websites

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Nº 514 in 703 in Cambridge

Nº 30 of 39 Italian in Cambridge

CUSTOMERS TALK ABOUT DISHES WITH..beautifulpaymeatpastacornchocolateoldspaghettisaladcookedcalzonechickengarlicpizzaprawncheeserisotto

comment_iconOpinions

Can't speak for the good but as a delivery rider I used the customer toilets and was happy to discover everyone gets their own large cubicle offering privacy. Each cubicle has a slight contemporary edge with low yield down lighting, sink, hand dryer all on automatic and with Zizzi's own brand soap! Everything such as dispensers have slanted tops except for above the loo but no sign of cocaine use so all good there! Large mirror in cubicle but full.length floor to ceiling mirror vinyl cubicle corridor do you cam get a full length pose on before returning to the dining area. :)

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Mike Cordner . 2025-05-15

MORE AT Google

Perfect ambience, delicious food and quick service. Thanks Cagdas.

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Chitra Chauhan . 2025-05-14

MORE AT Google

We had a nice lasagna:) the staff Luana gave us lovely customer service Thank you so much!

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M H . 2025-05-13

MORE AT Google

Felt like Luana was on something, other than that all good!

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Joel Lalu . 2025-05-13

MORE AT Google

Delicious desserts and excellent customer service by Luana.Perfect spot for a sweet night out!

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Priyal Patel . 2025-05-13

MORE AT Google

Incredible service. Luana is the best! 😌👍

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Gaadha Rajesh . 2025-05-13

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Popped in for a meal with partner and child. Atmosphere was lovely. Garima served us, she was very friendly and nothing was too much for her. Food was delicious and very filling. We’ll be back.

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Serena Huxtable . 2025-05-11

MORE AT Google

10/10 Alfie was really attentive and his customer service was class

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Tom Scanlan . 2025-05-11

MORE AT Google

Perfect meal and service for an informal business lunch. Vladimir gave excellent service

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Iain R . 2025-05-11

MORE AT Google

Excellent service from Cagdas ..and nice generous portions of decent food.

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Dominic Cahalin . 2025-05-10

MORE AT Google

Great meal tonight, our waiter Alfie was superb! Really attentive and excellent service!

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Emma Smith . 2025-05-10

MORE AT Google

Top notch guy, that Alfie fella

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Ibrahim Jamal . 2025-05-10

MORE AT Google

Alfie stayed with us through thick and thin genuinely perfect service

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SavagePanda10101 . 2025-05-10

MORE AT Google

Thanks for the great service Alfie !

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Emily Sneath . 2025-05-10

MORE AT Google

Vlad was very nice, excellent service

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Zoe Baxter . 2025-05-10

MORE AT Google

Amazing service from Vlad! Thank you!

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Yuli Dobson . 2025-05-10

MORE AT Google

Great food, great service. Garima was very quick on service and attentive

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Joe Notarnicola . 2025-05-09

MORE AT Google

Very good food and great service! We were very pleased with our waitress Cagdas!

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Hendrik Schorn . 2025-05-09

MORE AT Google

Great food and attentive service. First class

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Gary brammer . 2025-05-09

MORE AT Google

Very helpful and patient server

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Lois Atiemo . 2025-05-09

MORE AT Google

Amber was amazingly helpful, kind, welcoming and understanding and will ensure now our return in future. Thank you.

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Simon Law . 2025-05-06

MORE AT Google

Lovely quick lunch on the way home from work - our waitress Amber was amazing and extremely helpful

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Alice Day . 2025-05-06

MORE AT Google

Great birthday lunch. Amber was a super efficient waitress and made the whole experience really memorable. Thanks Amber.

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Ian Ingham . 2025-05-06

MORE AT Google

The whole family had a different item off the menu (vegi options). Food was thoroughly enjoyed by all. Very good service. Loved the decor. Would definitely recommend to friends and family. Lack of parking nearby so parked in the shopping centre multi story car park. 😁

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Onkar Dhutti . 2025-05-05

MORE AT Google

Fantastic food! Presentation was spectacular. And Liv gave us amazing service! We will be back soon.

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Matt Bizley . 2025-05-04

MORE AT Google

Garima is a brilliant waitress! We had a lovely time at this location :)

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Dorina Czicza . 2025-05-04

MORE AT Google

Many thanks to the kind and efficient GARIMA.

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Steve Zdatny . 2025-05-04

MORE AT Google

Family of four with young children. All of us loved the food. Raffa’s service was perfect. Kids were entertained every time she came to see us and we had everything we wanted when we wanted it. Someone else did serve our mains when Raffa was busy on another table, they put them down next to our finished starters plates and we had to ask them to take the dirty plates away. No huge problem, but it was odd, but Raffa came to check on us as soon as she could and, again, made it an altogether lovely experience. The food and drinks were delicious, atmosphere was fine, but good service made all the difference. Thanks.

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Samuel Webster . 2025-05-04

MORE AT Google

They made us feel at home and gave us the best advice. Thanks Giusy

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Andrea Farnesi . 2025-05-03

MORE AT Google

Amazing food but the service was excellent! Luana was amazing and super polite! Thanks Luana for make my experience in this zizzi restaurant amazing!

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Joana Simões . 2025-05-03

MORE AT Google

Grate food amber was lovely grate service

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Martin Branigan . 2025-05-03

MORE AT Google

Garima showed great customer service and hospitality, thank you very much!

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Demi Allen . 2025-05-03

MORE AT Google

Cagdas was great help. easy to talk to, kind and friendly also really nice food

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finn johnson . 2025-05-03

MORE AT Google

The food was great, the only thing that could be better is the portion size. Cambridge has other Italian places with larger portions for the same price. Otherwise, the atmosphere is good. But it waiter was probably the nicest. Cool, funny guy. Look for Vlad if you go there in the weekend.

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George . 2025-05-03

MORE AT Google

We had a great meal last week whilst visiting Cambridge. Lovely atmosphere, great drinks and the food was all delicious! The service was brilliant from Alfie aswell as other servers throughout. Thanks for a great meal!

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Tiffany Timms . 2025-05-03

MORE AT Google

Very good service from waiter Vlad

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Bled Uka . 2025-05-03

MORE AT Google

very good service & every one is polite 👌👍

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Fagla Express Sylhet . 2025-05-03

MORE AT Google

Josh is an absolute top chef. Gorgeous food. Amber is a diamond at service she treat us well. Definitely coming again. 10/10

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Tommy Gaskin . 2025-05-02

MORE AT Google

Cagdas was fantastic great energy great service wonderful vibe. The food was also good as usual

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Ibrahim Itani . 2025-05-02

MORE AT Google

My partner and I have come here before and everything was lovely, including the service. However, we came in yesterday. To say the service was below standard is an understatement. After being seated, we waited 20 minutes before someone came to take our order. Numerous staff members walked past us as we attempted to look in their direction. So firstly server attentiveness. Food seemed lovely and came very quickly. But the reason we had given the food low stars is because my partner seemed to have food poisoning later that evening to early morning. To add to the service, when our plates were eventually cleared, we said to the gentleman we would like a box. When he asked about dessert we said we knew what we were having and as we were ready to order after saying this he walked off. If i’m honest it will be unlikely we are back due to the service standards seeing such a drop between our two visits.

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James Edgar Dodds . 2025-05-02

MORE AT Google

Luana provided excellent service! She was friendly, attentive, and made our dining experience wonderful. Highly recommend!

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Amina Dahir . 2025-05-02

MORE AT Google

waiter Gadha was so great, such good service and easy to speak to. My girlfriend also loved her eyes

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Joshjmont . 2025-05-02

MORE AT Google

Nice pizza’s and pasta Caldas was a very nice and friendly waitress

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Ayoub Jafjaf . 2025-05-02

MORE AT Google

Best food ever love zizzi Candas is the best I would come here everday

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Nicolae Djdjjs . 2025-05-02

MORE AT Google

Came in with my family after a long day visiting Cambridge, the restaurant was super busy. But Luana took care of us, she got a table ready for as five. She was with us all the time and her staff too. Really recommend. Good food and staff friendly.

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João Vieira . 2025-04-30

MORE AT Google

Luana provided excellent service and delicious drinks

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Dylan Reddan . 2025-04-30

MORE AT Google

The food is r we lot so good, we enjoy the taste and the welcoming Special thanks to Amber & Garima

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Safia Saeed . 2025-04-29

MORE AT Google

Such a pleasant experience! Garima was an excellent server, I'm definitely coming back :)

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G M . 2025-04-29

MORE AT Google

Absolutely lovely place!! Me and my son had a lovely meal together. Our waitress (Amber i believe her name is??) was super kind and understanding when my son decided to get upset over food choices and served us our food extra quick! Couldn’t have asked for better service!

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Evie Calvert . 2025-04-29

MORE AT Google

Great service from Alfie and the team very fast and attentive

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Riccarda Cali . 2025-04-29

MORE AT Google

Food is amazing. So fresh and flavourful. Love the atmosphere as well. Had a great evening dinner. Great service from Alfie.

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Lewis Hackett . 2025-04-29

MORE AT Google

Garima was a great host to our young family. Nice food and a great kids menu

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Richard Curling . 2025-04-25

MORE AT Google

A really big thanks to the person on the bar, he told us his name was Alfie, even though he was on the bar- he still found time to help us to choose food options and answer any questions we had, the other servers kept avoiding us and he noticed it and helped us instead. Great service from Alfie and the food he recommended was lovely 😋.

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Harrison Gitsham . 2025-04-25

MORE AT Google

Entramos y el gerente fue fantástico ofreciéndome probar y obtener una base de pizza gf de la otra sucursal (se habían agotado). Lo intentó pero no pudo conseguirme uno. La comida de mis familias era genial, pero mi pasta gf era insípida y estaba fría. Pedí que se recalentara (cosa que hicieron) pero no fue agradable. Una verdadera pena ya que el personal era servicial.

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Braddie2014 . 2025-04-24

MORE AT TripAdvisor

First time in cambridge; we came here after some punting. Thank you, Luana, for the great service. We had a great meal and a few drinks. The peachello spritz is really good! We're not vegan, but we also had the vegan aubergine meatballs, which were really good!

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Tahir M . 2025-04-23

MORE AT Google

Luana was the best! Had the best time here with her excellent customer service! ❤️

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Maryam Derakhshan davari . 2025-04-23

MORE AT Google

Would have loved to have left a cash tip for gadha’s service she was awesome. But unfortunately we couldn’t split our cash done we tried. Hoping to pop back soon with a tip for her though. Again would just like to say a big thanks

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A C . 2025-04-22

MORE AT Google

Beautiful place and lovely food. And Cogdas, the waiter went the extra mile for us! Thank you!

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Raul Llano . 2025-04-21

MORE AT Google

A Disappointing Dining Experience My family and I visited Zizzi in Cambridge a week ago, and unfortunately, it was a rather disappointing experience. Despite the restaurant being relatively empty, the service was remarkably slow and inattentive. The food we ordered was mediocre at best. It took an extended period for our meals to arrive, and even then, simple requests were met with surprising difficulty. We had to ask twice for my son's dessert, and when my daughter's spaghetti arrived, it was accompanied by a knife instead of a spoon. The staff seemed hurried and unfocused, rushing about without taking the time to properly attend to customer needs. This resulted in a generally neglectful and frustrating atmosphere. Overall, our time at Zizzi was depressing and unpleasant. I cannot recommend this restaurant based on our experience.

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Zaya Myag . 2025-04-20

MORE AT Google

“Had a wonderful experience here! The service was excellent—friendly, attentive, and made the whole meal even better. Definitely coming back!”

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Mario Lanzzini . 2025-04-19

MORE AT Google

Food was good and the waiter made me a cocktail not on the menu, improvised as he didn’t have all the ingredients and it was delicious, very much appreciated it.

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Jenna Jackson Hussain . 2025-04-19

MORE AT Google

Both sous chefs were very accommodating! Best meal out in a long time!

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Sienne Brigden . 2025-04-19

MORE AT Google

I've been to Zizzis many times and the food is always fantastic, but Amber's service today was the best I've had in any of the restaurants. She was very attentive, friendly, and ensured we had a wonderful experience!

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Charlie Harris . 2025-04-18

MORE AT Google

My recent visit to Zizzi on Bene't Street was a real treat. The service stood out from the start, with the team making us feel very well looked after. A special mention to our server, Amber, who was fantastic and incredibly helpful in navigating my dietary needs. We thoroughly enjoyed our main courses – the carbonara was rich and satisfying, and the pizzas were perfectly cooked with generous toppings. The meal ended on a high note with the tiramisu, which was absolutely divine. The restaurant itself has a lovely, cosy atmosphere, making it a perfect spot for a relaxed meal. I would definitely recommend Zizzi on Bene't Street to anyone looking for a delicious Italian meal with excellent service.

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Anita Chan . 2025-04-18

MORE AT Google

Every member of the team were excellent, we were really well looked after.

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Annabel Mackie . 2025-04-18

MORE AT Google

Lively food. Had a great time. Gaadha served us very well. Cheers

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Anirudha Limaye . 2025-04-18

MORE AT Google

Had a wonderful experience at Zizzi thanks to Gaadha! She was incredibly friendly, attentive, and made sure everything was perfect throughout our meal. The food was absolutely delicious – fresh, full of flavour, and beautifully presented. Gaadha’s warm and professional service, combined with the great quality of the food, made our visit truly memorable. Thank you for such a lovely evening!

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Sumesh Cletus . 2025-04-18

MORE AT Google

The food was deliciousss and the servers were so friendly and we got our food and drink very quickly. Would give 10 stars if I could- especially for Amber she was so fun and made the dining experience so enjoyable and we all had a great time with her.

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Rojin Ozgun . 2025-04-17

MORE AT Google

Excellent service, great food and good attention to the customers.

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Haval Ozgun . 2025-04-17

MORE AT Google

Lovely food and amazing customer service. Thank you Gadha.

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Nick Baxter . 2025-04-17

MORE AT Google

Lovely staff! Especially Capdas

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Isaac Bamford . 2025-04-17

MORE AT Google

Amber was amazing and very hospitable. 5 stars

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Sid K . 2025-04-17

MORE AT Google

We had a lovely meal! Amber was excellent- so helpful and efficient!

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OC . 2025-04-17

MORE AT Google

The food was fantastic, the entire restaurant had a cool, rustic , chill vibe and I was relaxed the hole time. The Servers were amazing, especially this lovely young lady Amber. She was so kind and I hope she gets paid what she deserves (alot) :))

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nar ozg . 2025-04-17

MORE AT Google

Hubby and I had a great time here for our anniversary, made especially wonderful by our server Amber! She was a joy. Can't wait to come back 😁

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Sarah Cresswell . 2025-04-17

MORE AT Google

Nice experience, Amber made our experience great. She recommended the pasta and a beautiful cocktail. She was very friendly and has a friendlier attitude. Jokes 6/10, Service 10/10.

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Tim Anderson . 2025-04-17

MORE AT Google

Had lunch with a few friends, didn't know what to have, too many options. I just asked Amber, our waiter, and she recommended the pizza and a goat cheese dish. Damn was that good. Thanks for the recommendation, cheers Amber. Top notch service!

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Abhishek Kiran . 2025-04-17

MORE AT Google

Food was great! Really enjoyed being here the overall atmosphere was cozy and enjoyable. Amber was great!

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Katy fiodorova . 2025-04-17

MORE AT Google

Food was great, Amber was better! So funny and helpful

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Lucie Bell . 2025-04-17

MORE AT Google

Amber was fantastic, would come again.

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Anna Baker . 2025-04-17

MORE AT Google

Everything was incredible. Amber not only served us, but served whilst doing it. I would come here every day if my bank account would allow.

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alice.esther .b . 2025-04-17

MORE AT Google

Portions keep getting tinier and tinier!!! Surely there are other ways of saving money, right?! Really disappointed with our last visit today, my kid was so obviously not happy

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I H . 2025-04-16

MORE AT Google

Amber our waitress was fantastic, helpful and friendly

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Clifford Mann . 2025-04-13

MORE AT Google

I had been their loyal customer for the past 8 years, sometimes even having 4-5 dinners per week (family of 4). Once the staff changed 2 years ago everything went downhill. I gave them so many chances as they are my "soul" restaurant but enough is enough. Today i had 4 sticky pigs pizzas and they were a joke. Paying almost 80£ for 4 rubbish pizza take away is a joke! I don't mind paying for good food but this pizzas were 🤢. Goodbye Zizzi !

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Calin R . 2025-04-12

MORE AT Google

Not to my taste at all. The pizza dough has an unusual texture, and everything is overly greasy and salty.

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Mehdi . 2025-04-10

MORE AT Google

We had dinner here on Tuesday night. Would not usually eat at a chain restaurant, however, we were limited for time as attending a gig at the Corn exchange. Food was ok, very hot (overly so suggesting that a microwave was involved)?! The reason for the low stars was a particular waitress who, quite frankly, we felt ' harassed ' by, ( did not get her name, tall, stocky, blonde) We never received the water ordered. The said waitress started to clear plates while we were still eating, and tried to take away our garlic bread/ bowls that we were dipping the garlic bread into! She then asked us if we wanted the bill while we still had full drinks! We felt very pressurised to leave, even though we did have time for dessert/ another drink, ( not offered). There were hardly queues of people waiting for a table! The restaurant was very dirty with food stains over the walls, chunks of plaster missing in places. The stairs to the toilet were filthy and the toilets grimy. Our evening was only saved by a second waitress who also attended our table, (young, dark hair, sorry I did not get your name). This waitress showed how good hospitality is done and was very efficient and friendly. Zizzi, you should be very proud of this employee who is a credit to the restaurant! Maybe offer some further training in hospitality skills for the other waitress!

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Lesley Coldwell . 2025-04-10

MORE AT Google

Buena comida y servicio sin embargo alarmado de que nos den nuestras comidas en platos fríos. Estropearlo para mí nunca suele pasar. Tanto para empezar como para la red.

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stuartwh111 . 2025-04-08

MORE AT TripAdvisor

Booked a table for 12 for a reunion with friends. An amazing venue with extremely friendly and attentive staff. The food was delicious (I had a pasta dish with truffle oil) and so well presented. The whole dining experience made a very special occasion even more so. Thankyou.

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Mary Smith . 2025-04-06

MORE AT Google

Booked a table at 6pm on Wednesday. The service was friendly and efficient. We were asked to pick a table of our choice. The olive starter was tasty. The margerita pizzas were large and well cooked. The spaghetti with mozzarella was tasty and al dente. The bill was £60 for a party of 3, including 10% tip and soft drinks.

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Tony L . 2025-04-02

MORE AT TripAdvisor

A lovely Wednesday afternoon lunch in Zizzi. Amber was so great and looked after us really well from start to finish!

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Luke Catleugh . 2025-04-02

MORE AT Google

I asked if they still gave out the complimentary pasta twists and the waitress was quite reluctant to tell me the answer. She eventually said yes but they couldn’t give them to us as I can’t have gluten. I said that I had checked the allergens pdf before we came and that I know it’s fried in the same oil and that there is a risk of cross contamination and that I could still have them as it’s not an allergy so a bit of gluten isn’t a risk. She said we still couldn’t have them as they don’t give them to tables with allergens even though I knew it was safe for me to eat. Thankfully the person who had brought our drinks didn’t know and gave us the pasta twists - which I ate with no problems. I think it’s important to listen to your customers as they know what they can and can’t have. Although saying this I found the staff were very nice so I do not mean this in a hateful way. This is just some feedback. I found the restaurant and the food actually rather nice

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Lily Stonehill . 2025-03-30

MORE AT Google

Friendly service and attention. Risotto was wonderful and daughter's pizza was excellent. Watched the pizza bases being stretched while awaiting our meal.

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Jenny . 2025-03-22

MORE AT TripAdvisor

Great location....terribly slow service - waited 75 minutes for meals to arrive (the restaurant was less than a quarter full when we arrived, so staff were not run off their feet). Worst of all, the staff offered no communication about the delay whatsoever - at least some communication would have helped us to decide whether to stay or leave. We had to rush our food (and my daughter had to leave half of her pizza) so that we could leave to meet friends in town

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Keith L . 2025-03-15

MORE AT TripAdvisor

I’ve dined at Zizzi multiple times and have always had a good experience, but this time was disappointing. The portion control was unacceptable. Usually, the portions are more generous, but this time the pasta serving was noticeably smaller, and the burrata piece was much smaller than what I’ve received before. I also noticed that this branch offers smaller portions compared to the Regent Street branch, which is strange since Zizzi should have a standard portion size across all locations. The food arrived warm but not hot, which was quite disappointing. The only reason I’m giving 3 stars is because of the friendliness of the waiters and the starter we had, which was enjoyable. Hope this was just a one-off issue, but it did affect the overall experience.

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Leena Al Debaawy . 2025-03-15

MORE AT Google

The food was fantastic. We had pizza and desserts and let me tell you, the honeycomb cheesecake is life. I am definitely coming back. Plus the staff is very lovely. Worth it, I am glad I ate here and you should eat here too!

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Jana Dejmal . 2025-03-15

MORE AT Google

TOURIST TRAP! Tourist trap! Good grief. Just left there. One waiter…per 20 tables. Food sizes for kids. NOISEY as hell. Terrible experience.

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Joe Mug . 2025-03-15

MORE AT Google

Lovely food! Amber was very attentive, would come again.

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Emilio Luz-Ricca . 2025-03-14

MORE AT Google

Amber’s service is the reason I’m coming back. Her service made the food taste even better.

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Bhuvanesh Serene-Blake . 2025-03-14

MORE AT Google

Amazing food , and the service was great.

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Ciccio Florio . 2025-03-09

MORE AT Google

Amazing food . Giusy was an amazing Host

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Matteo Maccaglia . 2025-03-04

MORE AT Google

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