Based on 2.816 opinions finded in 3 websites
Based on 2.816 opinions finded in 3 websites
Opinions
Can't speak for the good but as a delivery rider I used the customer toilets and was happy to discover everyone gets their own large cubicle offering privacy. Each cubicle has a slight contemporary edge with low yield down lighting, sink, hand dryer all on automatic and with Zizzi's own brand soap! Everything such as dispensers have slanted tops except for above the loo but no sign of cocaine use so all good there! Large mirror in cubicle but full.length floor to ceiling mirror vinyl cubicle corridor do you cam get a full length pose on before returning to the dining area. :)
Mike Cordner . 2025-05-15
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Perfect ambience, delicious food and quick service. Thanks Cagdas.
Chitra Chauhan . 2025-05-14
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We had a nice lasagna:) the staff Luana gave us lovely customer service Thank you so much!
M H . 2025-05-13
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Felt like Luana was on something, other than that all good!
Joel Lalu . 2025-05-13
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Delicious desserts and excellent customer service by Luana.Perfect spot for a sweet night out!
Priyal Patel . 2025-05-13
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Incredible service. Luana is the best! 😌👍
Gaadha Rajesh . 2025-05-13
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Popped in for a meal with partner and child. Atmosphere was lovely. Garima served us, she was very friendly and nothing was too much for her. Food was delicious and very filling. We’ll be back.
Serena Huxtable . 2025-05-11
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10/10 Alfie was really attentive and his customer service was class
Tom Scanlan . 2025-05-11
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Perfect meal and service for an informal business lunch. Vladimir gave excellent service
Iain R . 2025-05-11
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Excellent service from Cagdas ..and nice generous portions of decent food.
Dominic Cahalin . 2025-05-10
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Great meal tonight, our waiter Alfie was superb! Really attentive and excellent service!
Emma Smith . 2025-05-10
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Top notch guy, that Alfie fella
Ibrahim Jamal . 2025-05-10
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Alfie stayed with us through thick and thin genuinely perfect service
SavagePanda10101 . 2025-05-10
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Thanks for the great service Alfie !
Emily Sneath . 2025-05-10
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Vlad was very nice, excellent service
Zoe Baxter . 2025-05-10
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Amazing service from Vlad! Thank you!
Yuli Dobson . 2025-05-10
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Great food, great service. Garima was very quick on service and attentive
Joe Notarnicola . 2025-05-09
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Very good food and great service! We were very pleased with our waitress Cagdas!
Hendrik Schorn . 2025-05-09
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Great food and attentive service. First class
Gary brammer . 2025-05-09
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Very helpful and patient server
Lois Atiemo . 2025-05-09
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Amber was amazingly helpful, kind, welcoming and understanding and will ensure now our return in future. Thank you.
Simon Law . 2025-05-06
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Lovely quick lunch on the way home from work - our waitress Amber was amazing and extremely helpful
Alice Day . 2025-05-06
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Great birthday lunch. Amber was a super efficient waitress and made the whole experience really memorable. Thanks Amber.
Ian Ingham . 2025-05-06
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The whole family had a different item off the menu (vegi options). Food was thoroughly enjoyed by all. Very good service. Loved the decor. Would definitely recommend to friends and family. Lack of parking nearby so parked in the shopping centre multi story car park. 😁
Onkar Dhutti . 2025-05-05
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Fantastic food! Presentation was spectacular. And Liv gave us amazing service! We will be back soon.
Matt Bizley . 2025-05-04
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Garima is a brilliant waitress! We had a lovely time at this location :)
Dorina Czicza . 2025-05-04
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Many thanks to the kind and efficient GARIMA.
Steve Zdatny . 2025-05-04
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Family of four with young children. All of us loved the food. Raffa’s service was perfect. Kids were entertained every time she came to see us and we had everything we wanted when we wanted it. Someone else did serve our mains when Raffa was busy on another table, they put them down next to our finished starters plates and we had to ask them to take the dirty plates away. No huge problem, but it was odd, but Raffa came to check on us as soon as she could and, again, made it an altogether lovely experience. The food and drinks were delicious, atmosphere was fine, but good service made all the difference. Thanks.
Samuel Webster . 2025-05-04
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They made us feel at home and gave us the best advice. Thanks Giusy
Andrea Farnesi . 2025-05-03
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Amazing food but the service was excellent! Luana was amazing and super polite! Thanks Luana for make my experience in this zizzi restaurant amazing!
Joana Simões . 2025-05-03
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Grate food amber was lovely grate service
Martin Branigan . 2025-05-03
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Garima showed great customer service and hospitality, thank you very much!
Demi Allen . 2025-05-03
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Cagdas was great help. easy to talk to, kind and friendly also really nice food
finn johnson . 2025-05-03
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The food was great, the only thing that could be better is the portion size. Cambridge has other Italian places with larger portions for the same price. Otherwise, the atmosphere is good. But it waiter was probably the nicest. Cool, funny guy. Look for Vlad if you go there in the weekend.
George . 2025-05-03
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We had a great meal last week whilst visiting Cambridge. Lovely atmosphere, great drinks and the food was all delicious! The service was brilliant from Alfie aswell as other servers throughout. Thanks for a great meal!
Tiffany Timms . 2025-05-03
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Very good service from waiter Vlad
Bled Uka . 2025-05-03
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very good service & every one is polite 👌👍
Fagla Express Sylhet . 2025-05-03
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Josh is an absolute top chef. Gorgeous food. Amber is a diamond at service she treat us well. Definitely coming again. 10/10
Tommy Gaskin . 2025-05-02
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Cagdas was fantastic great energy great service wonderful vibe. The food was also good as usual
Ibrahim Itani . 2025-05-02
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My partner and I have come here before and everything was lovely, including the service. However, we came in yesterday. To say the service was below standard is an understatement. After being seated, we waited 20 minutes before someone came to take our order. Numerous staff members walked past us as we attempted to look in their direction. So firstly server attentiveness. Food seemed lovely and came very quickly. But the reason we had given the food low stars is because my partner seemed to have food poisoning later that evening to early morning. To add to the service, when our plates were eventually cleared, we said to the gentleman we would like a box. When he asked about dessert we said we knew what we were having and as we were ready to order after saying this he walked off. If i’m honest it will be unlikely we are back due to the service standards seeing such a drop between our two visits.
James Edgar Dodds . 2025-05-02
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Luana provided excellent service! She was friendly, attentive, and made our dining experience wonderful. Highly recommend!
Amina Dahir . 2025-05-02
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waiter Gadha was so great, such good service and easy to speak to. My girlfriend also loved her eyes
Joshjmont . 2025-05-02
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Nice pizza’s and pasta Caldas was a very nice and friendly waitress
Ayoub Jafjaf . 2025-05-02
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Best food ever love zizzi Candas is the best I would come here everday
Nicolae Djdjjs . 2025-05-02
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Came in with my family after a long day visiting Cambridge, the restaurant was super busy. But Luana took care of us, she got a table ready for as five. She was with us all the time and her staff too. Really recommend. Good food and staff friendly.
João Vieira . 2025-04-30
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Luana provided excellent service and delicious drinks
Dylan Reddan . 2025-04-30
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The food is r we lot so good, we enjoy the taste and the welcoming Special thanks to Amber & Garima
Safia Saeed . 2025-04-29
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Such a pleasant experience! Garima was an excellent server, I'm definitely coming back :)
G M . 2025-04-29
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Absolutely lovely place!! Me and my son had a lovely meal together. Our waitress (Amber i believe her name is??) was super kind and understanding when my son decided to get upset over food choices and served us our food extra quick! Couldn’t have asked for better service!
Evie Calvert . 2025-04-29
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Great service from Alfie and the team very fast and attentive
Riccarda Cali . 2025-04-29
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Food is amazing. So fresh and flavourful. Love the atmosphere as well. Had a great evening dinner. Great service from Alfie.
Lewis Hackett . 2025-04-29
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Garima was a great host to our young family. Nice food and a great kids menu
Richard Curling . 2025-04-25
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A really big thanks to the person on the bar, he told us his name was Alfie, even though he was on the bar- he still found time to help us to choose food options and answer any questions we had, the other servers kept avoiding us and he noticed it and helped us instead. Great service from Alfie and the food he recommended was lovely 😋.
Harrison Gitsham . 2025-04-25
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Entramos y el gerente fue fantástico ofreciéndome probar y obtener una base de pizza gf de la otra sucursal (se habían agotado). Lo intentó pero no pudo conseguirme uno. La comida de mis familias era genial, pero mi pasta gf era insípida y estaba fría. Pedí que se recalentara (cosa que hicieron) pero no fue agradable. Una verdadera pena ya que el personal era servicial.
Braddie2014 . 2025-04-24
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First time in cambridge; we came here after some punting. Thank you, Luana, for the great service. We had a great meal and a few drinks. The peachello spritz is really good! We're not vegan, but we also had the vegan aubergine meatballs, which were really good!
Tahir M . 2025-04-23
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Luana was the best! Had the best time here with her excellent customer service! ❤️
Maryam Derakhshan davari . 2025-04-23
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Would have loved to have left a cash tip for gadha’s service she was awesome. But unfortunately we couldn’t split our cash done we tried. Hoping to pop back soon with a tip for her though. Again would just like to say a big thanks
A C . 2025-04-22
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Beautiful place and lovely food. And Cogdas, the waiter went the extra mile for us! Thank you!
Raul Llano . 2025-04-21
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A Disappointing Dining Experience My family and I visited Zizzi in Cambridge a week ago, and unfortunately, it was a rather disappointing experience. Despite the restaurant being relatively empty, the service was remarkably slow and inattentive. The food we ordered was mediocre at best. It took an extended period for our meals to arrive, and even then, simple requests were met with surprising difficulty. We had to ask twice for my son's dessert, and when my daughter's spaghetti arrived, it was accompanied by a knife instead of a spoon. The staff seemed hurried and unfocused, rushing about without taking the time to properly attend to customer needs. This resulted in a generally neglectful and frustrating atmosphere. Overall, our time at Zizzi was depressing and unpleasant. I cannot recommend this restaurant based on our experience.
Zaya Myag . 2025-04-20
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“Had a wonderful experience here! The service was excellent—friendly, attentive, and made the whole meal even better. Definitely coming back!”
Mario Lanzzini . 2025-04-19
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Food was good and the waiter made me a cocktail not on the menu, improvised as he didn’t have all the ingredients and it was delicious, very much appreciated it.
Jenna Jackson Hussain . 2025-04-19
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Both sous chefs were very accommodating! Best meal out in a long time!
Sienne Brigden . 2025-04-19
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I've been to Zizzis many times and the food is always fantastic, but Amber's service today was the best I've had in any of the restaurants. She was very attentive, friendly, and ensured we had a wonderful experience!
Charlie Harris . 2025-04-18
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My recent visit to Zizzi on Bene't Street was a real treat. The service stood out from the start, with the team making us feel very well looked after. A special mention to our server, Amber, who was fantastic and incredibly helpful in navigating my dietary needs. We thoroughly enjoyed our main courses – the carbonara was rich and satisfying, and the pizzas were perfectly cooked with generous toppings. The meal ended on a high note with the tiramisu, which was absolutely divine. The restaurant itself has a lovely, cosy atmosphere, making it a perfect spot for a relaxed meal. I would definitely recommend Zizzi on Bene't Street to anyone looking for a delicious Italian meal with excellent service.
Anita Chan . 2025-04-18
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Every member of the team were excellent, we were really well looked after.
Annabel Mackie . 2025-04-18
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Lively food. Had a great time. Gaadha served us very well. Cheers
Anirudha Limaye . 2025-04-18
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Had a wonderful experience at Zizzi thanks to Gaadha! She was incredibly friendly, attentive, and made sure everything was perfect throughout our meal. The food was absolutely delicious – fresh, full of flavour, and beautifully presented. Gaadha’s warm and professional service, combined with the great quality of the food, made our visit truly memorable. Thank you for such a lovely evening!
Sumesh Cletus . 2025-04-18
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The food was deliciousss and the servers were so friendly and we got our food and drink very quickly. Would give 10 stars if I could- especially for Amber she was so fun and made the dining experience so enjoyable and we all had a great time with her.
Rojin Ozgun . 2025-04-17
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Excellent service, great food and good attention to the customers.
Haval Ozgun . 2025-04-17
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Lovely food and amazing customer service. Thank you Gadha.
Nick Baxter . 2025-04-17
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Lovely staff! Especially Capdas
Isaac Bamford . 2025-04-17
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Amber was amazing and very hospitable. 5 stars
Sid K . 2025-04-17
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We had a lovely meal! Amber was excellent- so helpful and efficient!
OC . 2025-04-17
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The food was fantastic, the entire restaurant had a cool, rustic , chill vibe and I was relaxed the hole time. The Servers were amazing, especially this lovely young lady Amber. She was so kind and I hope she gets paid what she deserves (alot) :))
nar ozg . 2025-04-17
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Hubby and I had a great time here for our anniversary, made especially wonderful by our server Amber! She was a joy. Can't wait to come back 😁
Sarah Cresswell . 2025-04-17
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Nice experience, Amber made our experience great. She recommended the pasta and a beautiful cocktail. She was very friendly and has a friendlier attitude. Jokes 6/10, Service 10/10.
Tim Anderson . 2025-04-17
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Had lunch with a few friends, didn't know what to have, too many options. I just asked Amber, our waiter, and she recommended the pizza and a goat cheese dish. Damn was that good. Thanks for the recommendation, cheers Amber. Top notch service!
Abhishek Kiran . 2025-04-17
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Food was great! Really enjoyed being here the overall atmosphere was cozy and enjoyable. Amber was great!
Katy fiodorova . 2025-04-17
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Food was great, Amber was better! So funny and helpful
Lucie Bell . 2025-04-17
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Amber was fantastic, would come again.
Anna Baker . 2025-04-17
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Everything was incredible. Amber not only served us, but served whilst doing it. I would come here every day if my bank account would allow.
alice.esther .b . 2025-04-17
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Portions keep getting tinier and tinier!!! Surely there are other ways of saving money, right?! Really disappointed with our last visit today, my kid was so obviously not happy
I H . 2025-04-16
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Amber our waitress was fantastic, helpful and friendly
Clifford Mann . 2025-04-13
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I had been their loyal customer for the past 8 years, sometimes even having 4-5 dinners per week (family of 4). Once the staff changed 2 years ago everything went downhill. I gave them so many chances as they are my "soul" restaurant but enough is enough. Today i had 4 sticky pigs pizzas and they were a joke. Paying almost 80£ for 4 rubbish pizza take away is a joke! I don't mind paying for good food but this pizzas were 🤢. Goodbye Zizzi !
Calin R . 2025-04-12
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Not to my taste at all. The pizza dough has an unusual texture, and everything is overly greasy and salty.
Mehdi . 2025-04-10
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We had dinner here on Tuesday night. Would not usually eat at a chain restaurant, however, we were limited for time as attending a gig at the Corn exchange. Food was ok, very hot (overly so suggesting that a microwave was involved)?! The reason for the low stars was a particular waitress who, quite frankly, we felt ' harassed ' by, ( did not get her name, tall, stocky, blonde) We never received the water ordered. The said waitress started to clear plates while we were still eating, and tried to take away our garlic bread/ bowls that we were dipping the garlic bread into! She then asked us if we wanted the bill while we still had full drinks! We felt very pressurised to leave, even though we did have time for dessert/ another drink, ( not offered). There were hardly queues of people waiting for a table! The restaurant was very dirty with food stains over the walls, chunks of plaster missing in places. The stairs to the toilet were filthy and the toilets grimy. Our evening was only saved by a second waitress who also attended our table, (young, dark hair, sorry I did not get your name). This waitress showed how good hospitality is done and was very efficient and friendly. Zizzi, you should be very proud of this employee who is a credit to the restaurant! Maybe offer some further training in hospitality skills for the other waitress!
Lesley Coldwell . 2025-04-10
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Buena comida y servicio sin embargo alarmado de que nos den nuestras comidas en platos fríos. Estropearlo para mí nunca suele pasar. Tanto para empezar como para la red.
stuartwh111 . 2025-04-08
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Booked a table for 12 for a reunion with friends. An amazing venue with extremely friendly and attentive staff. The food was delicious (I had a pasta dish with truffle oil) and so well presented. The whole dining experience made a very special occasion even more so. Thankyou.
Mary Smith . 2025-04-06
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Booked a table at 6pm on Wednesday. The service was friendly and efficient. We were asked to pick a table of our choice. The olive starter was tasty. The margerita pizzas were large and well cooked. The spaghetti with mozzarella was tasty and al dente. The bill was £60 for a party of 3, including 10% tip and soft drinks.
Tony L . 2025-04-02
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A lovely Wednesday afternoon lunch in Zizzi. Amber was so great and looked after us really well from start to finish!
Luke Catleugh . 2025-04-02
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I asked if they still gave out the complimentary pasta twists and the waitress was quite reluctant to tell me the answer. She eventually said yes but they couldn’t give them to us as I can’t have gluten. I said that I had checked the allergens pdf before we came and that I know it’s fried in the same oil and that there is a risk of cross contamination and that I could still have them as it’s not an allergy so a bit of gluten isn’t a risk. She said we still couldn’t have them as they don’t give them to tables with allergens even though I knew it was safe for me to eat. Thankfully the person who had brought our drinks didn’t know and gave us the pasta twists - which I ate with no problems. I think it’s important to listen to your customers as they know what they can and can’t have. Although saying this I found the staff were very nice so I do not mean this in a hateful way. This is just some feedback. I found the restaurant and the food actually rather nice
Lily Stonehill . 2025-03-30
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Friendly service and attention. Risotto was wonderful and daughter's pizza was excellent. Watched the pizza bases being stretched while awaiting our meal.
Jenny . 2025-03-22
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Great location....terribly slow service - waited 75 minutes for meals to arrive (the restaurant was less than a quarter full when we arrived, so staff were not run off their feet). Worst of all, the staff offered no communication about the delay whatsoever - at least some communication would have helped us to decide whether to stay or leave. We had to rush our food (and my daughter had to leave half of her pizza) so that we could leave to meet friends in town
Keith L . 2025-03-15
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I’ve dined at Zizzi multiple times and have always had a good experience, but this time was disappointing. The portion control was unacceptable. Usually, the portions are more generous, but this time the pasta serving was noticeably smaller, and the burrata piece was much smaller than what I’ve received before. I also noticed that this branch offers smaller portions compared to the Regent Street branch, which is strange since Zizzi should have a standard portion size across all locations. The food arrived warm but not hot, which was quite disappointing. The only reason I’m giving 3 stars is because of the friendliness of the waiters and the starter we had, which was enjoyable. Hope this was just a one-off issue, but it did affect the overall experience.
Leena Al Debaawy . 2025-03-15
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The food was fantastic. We had pizza and desserts and let me tell you, the honeycomb cheesecake is life. I am definitely coming back. Plus the staff is very lovely. Worth it, I am glad I ate here and you should eat here too!
Jana Dejmal . 2025-03-15
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TOURIST TRAP! Tourist trap! Good grief. Just left there. One waiter…per 20 tables. Food sizes for kids. NOISEY as hell. Terrible experience.
Joe Mug . 2025-03-15
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Lovely food! Amber was very attentive, would come again.
Emilio Luz-Ricca . 2025-03-14
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Amber’s service is the reason I’m coming back. Her service made the food taste even better.
Bhuvanesh Serene-Blake . 2025-03-14
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Amazing food , and the service was great.
Ciccio Florio . 2025-03-09
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Amazing food . Giusy was an amazing Host
Matteo Maccaglia . 2025-03-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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There should be a better care towards the cleaningness of the place - people are very nice though
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Inicialmente estábamos contentos con el servicio y nuestros asientos. Sin embargo, las comidas que nos trajeron eran incorrectas. Mi plato era como se había pedido, pero la pizza vegetariana que el cliente musulmán pidió fue reemplazada por una que contenía salchichas. ¡Nos quejamos y nos dijeron que teníamos la orden de otra persona! La pizza fue reemplazada por la correcta, pero estropeó nuestra comida. Esto no debería haber sucedido. Especialmente porque el restaurante etiqueta claramente todos los platos como vegetarianos/veganos/GF Estábamos sentados fuera, pero nos sorprendió que tuvimos que bajar a pagar. ¿Seguro que los lectores de tarjetas portátiles deberían ser rutinarios ahora? ¡No es fácil para aquellos con problemas de movilidad! Tristemente no creo que volvamos a cenar aquí.
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The food is decent, though nothing remarkable—just what you'd expect from an Italian chain. However, the service was disappointing. It felt like the staff couldn't care less about the customers, unless perhaps you were one of their 'favorites.' When they got my order wrong, there wasn’t even a hint of an apology. This will be my last visit to Bella Italia.
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I got the vegan katsu, extra hot (+50p) and was pleasantly surprised! The spicyness was just right for me personally. Our waiter Brandon was absolutely lovely. And there were many vegan options for me. Would recommend :)