Prezzo - Cambridge in Cambridge

I was in town for the afternoon and needed to grab a quick dinner: I asked to be seated outside next to a lovely view of the canal and all the punts. I drank a lovely dry Prosecco, it was the only one on the menu but that’s understandable given the scope of the restaurant. I ordered two starters; the meatballs and the calamari, both of which were served quickly and remained hot. An Italian man called Riccardo served my wine and a lady called Eleanor served my food. All in all lovely meal, very very happy. Thank you.

My husband and I visited here yesterday. I'm a huge prezzo fan and just knew the meal and service would be fantastic as always. I was wrong. I ordered the gluten free courgette and black olive pizza. It arrived luke warm with absolutely minimal amount of cheese. I spoke to the female member of staff who assured me that is how that pizza is served. It was tasteless, although she was kind enough to give me some parmesan cheese. I've never been disappointed with prezzo up until now. Another issue I would like to add is training of new staff. There was a young boy who has been working there only 2 weeks. I understand that "newbies" will get the occasional thing wrong, however..I feel these issues should NOT be addressed in front of customers. When I tell you this It was CONSTANT. Picking at everything he did wrong. Not only is it unprofessional its embarrassing for staff members too.

Sat outside soaking in the sun. Service was great enough attention without being overbearing. Food was great,the Sage Chicken perfect.

We came at this joint to collect our pizzas worth £30 and had to use the washroom aswell. We were five people the staff is really arrogant i think the manager probably. She said to us the public toilet is outside our shop and was very arrogant The food was good

Mini Portions It's a very expensive and popular location, so the rent must be crazy. The portions of the food are really small. Looking around other tables, their food looked very small too. I think the food portion is the smallest in the Cambridge town centre. The pasta tasted good. No deny. Very expensive in terms of the portions. Still hungry after the pasta. The tables and seats are very close to each other. Crazily close. Together with the strong heating of the restaurant, it's hard to breathe.

Very bad food and drinks long wait and over all really smudgy

Went here to have pizzas thought I was gonna throw up Im not sure how or whats in it exactly but the pizza tasted so off. Not even worth the price. The only good about this restaurant was the decor. The waiters were rude and gave such bad impressions. They were judgmental and unprofessional. The atmosphere was ruined as a result due to the waitres being rude,the long wait for food which I could have done a whole lap around cambridge by then and the food made me feel ill to the point I thought I had food poisioning. Always had bad experiences with this place but I brushed it off but now I cant. Went here for my birthday and they were rude and impatient and burnt the candles off my cake which ruined it and had ash on it as you can see on the sides of the cake in the photo. The waiters were even more annoyed and rude when I didnt tip for their unprofessional behaviour. I dont suggest anyone coming here unless you want to waste money and have the best experience of being on the toliet and dealing with rude staff.

Was a bit sceptical about visiting after reading some of the reviews but was close to where we were staying and was a nice setting by the river. The staff were all very helpful and friendly and the food was superb, very fresh, hot and flavoursome, the best Prezzo we’ve visited.

Had a lovely birthday dinner here last Saturday.We hadn't booked but the friendly lady at reception asked us yo return in half an hour and she would save us a table.The king prawn spaghetti was perfectly spiced and the chicken saltimbocca was delicious.I also had a voucher for a bottle of wine, the Trebiana I was served was a perfect accompaniment for the food. Sat outside with views over the Cam.Riccardo was the most polite and friendly waiter.Thoroughly recommend this restaurant.

Very good restaurant, delicious food and very friendly helpful helpful staff.

Delicious food, service too and it's very nice to eat in such beautiful surroundings. I highly recommend it 🌈❤️

We booked for 7pm but arrived 530pm and was accepted early. Amazing food, highly recommend the saltimbocca chicken sage, perfectly cooked, I thoroughly enjoyed it! My partner had pizza and chips which she said was mega!!

I've been to Prezzo many times in Cambridge and the staff are always really nice. On Saturday at 1.30pm, my wife and I decided we would like to go for some lunch at Prezzo again. On arrival we were greeted by a lady I believe is called Carina. She said "do you want to sit outside in the sun, or inside?". I burn quite easily so I said "inside please". Carina went off to look for a table inside. While we were waiting we noticed a table outside, but in the shade. When she came back we said "can we sit on that table in the shade?". Her reply was unbelievably rude, she yelled "YOU TOLD ME YOU WANTED A TABLE INSIDE!" We couldn't believe what was happening, she sat us down and walked off. My wife suggested we quickly leave just in case she started causing an argument or something. I've spent probably over a thousand pounds in that restaurant. I'll never go back there again now though. She isn't a happy smiley type of person, I noticed her the other day working there and looking grumpy. She would be better off washing dishes away from customers. There is no excuse for bad manners like hers!

I went to Prezzo over the weekend with my Family and didn’t like the attitude of the staff. I found them rude. Didn’t think they were polite.

Great place! I've had lunch there The food was good as well.

Came here as was staying in Cambridge for my birthday. Restaurant looked cleaned and tidy. Staff were Friendly and helpful. Food arrived quickly and hot and was delicious. OK priced. Had views over the river Cam. Definitely will go back when in Cambridge next. Highly recommend.

Prezzo used to be my favourite restaurant to go to back in the teens. Since lock down. Everytime I go it's a disappointment. Last I been was just over a year ago. I thought was great. So left for a while and still isn't probably got worst. Burrata with tomatoes. Basic for £9 starter. I tried the new format Pinsa with chicken and peppers and again below my expectations. Best thing about it it's the location and staff were good too. Pizza express and Zizzi are much better nowadays if you wish to go to a franchise like for like. I think will leave another year before returning.

Great setting by the river, although slightly spoiled by the punting companies all hustling in front. Had a great table outside. Wild strawberry Sicilian lemonade was delicious on the very hot day we visited. The spinach and goats cheese ravioli was very tasty too. Friendly service. Used Tesco clubcard vouchers so great value!

We sat outside for dinner on a lovely sunny July evening. We arrived early but this caused no issues and the polite and friendly staff member showed us to our table. The setting overlooking the river really is lovely, and the wine was very enjoyable. Unfortunately though the food did not match the setting, wine and serving staff. We ordered pasta (one was GF (there wasn’t many other GF choices)) but both found the pasta to be over priced, over cooked and completely underwhelming. Based on the food, I’ve had my first and last visit to Prezzo.

Great food, they have a lot of spicey things if you like spicey. The service is great, but takes sometimes a bit time. The atmosphere was fine.

My Husband booked a table in advance for a surprise 30th birthday. We had a table for 12. We had starters and mains. 2 vegetarians and 1 gluten free and all needs catered for. The food was delicious. Staff were friendly They do add a service charge on so be aware if don't like paying this. Taxis rank outside of restaurant. Near the river.

Food was very good however there was a bit of a wait, still very good though

Good food, good service, a bit pricey

Everything was so perfect! the employees were very kind and the food size was huge so I suggest you come and eat here

My friend came here whilst we were staying in Cambridge for two nights. The service was excellent 👌

Even my two year old baby can make better pasta.. pasta quality 3/10 rating for me. Service was good. But overall I would not recommend because of the food quality. It was dry.

Staff were very friendly and attentive. Would definitely eat here again when I’m next in Cambridge for work. I had a Calzone which was lovely.

Food is lovely and the staff are very friendly! Waitress recommended some good dishes! Good location too

Very bad experience with that place. I placed my order by Uber Eats from that restaurant. I ordered a bundle for 1 so I should get 1xmain 1xdrink and 1xside. But when I received my delivery I found that the main is missing. At the and I was offered to get £6 as a refund. This is absolutely not enough. My order cost me £20 and it was missing the main part of that order which was pizza. So it looks like Prezzo have very expensive garlic bread and drinks cause that cost me £14.

I ordered spaghetti Bolognese it was very watery it looked like ICELAND microwaved pasta The service was good enough for Cambridge as expected nowadays

Good food, terrible service. Not only very slow but the lady working outside today was incredibly rude to multiple customers.

Came here with my mum and had a great time, food was delicious and service was lovely would come again

Decent food, good kids menu, very helpful and friendly staff

There were four of us in this restaurant and we were thrilled with both the food and the service. We had pizza, pasta, calzone and salad and everything was fantastic, especially that you could get as much freshly grated parmesan as you wanted over your pasta dish! In addition, all the service staff were very, very friendly and, shortly before paying, they told us to register with Prezzo to get a 20% discount. All around a great restaurant with great service and very tasty food! We would go there again and again :)

Delivery time was about 35 mins-40 mins when similar deliveries are always about 10 mins in the past, and the food was stone cold. The rider had his tracker switched off and did not seem in any particular distress so I would suspect he was performing another delivery in the meantime.

Very nice view and amazing food

Stood there for atleast 10 minutes waiting to be seated but we were completely ignored by staff. Ended up leaving and going to eat somewhere else

Visit Overview: We recently dined at Prezzo Cambridge for a family meal and encountered a mix of impressions. While certain dishes stood out positively, others did not meet our expectations. Hits and Misses: Crab & Lobster Ravioli: This dish earned praise for its delicious flavor. However, the portion size was quite small considering the price. Spaghetti with Devon Crab & Chilli: This dish unfortunately missed the mark. It lacked any real spice or flavor, and even basic seasoning seemed absent. The staff's suggestion to add salt didn't significantly improve it. Sticky Toffee Pudding: We were initially excited to try this dessert, as it's often a crowd-pleaser. Unfortunately, the pudding itself was a major disappointment. Instead of being moist and sticky as expected, it was dry and lacked the characteristic texture. The gelato, however, was good. Service: The staff’s demeanour was warm and accommodating, especially when recommending the sticky toffee pudding, despite the dessert not living up to its reputation. Overall Experience: The amiable service was overshadowed by the food’s inconsistent quality. Prezzo Cambridge shows promise as a family-friendly venue but requires attention to detail in portion sizing and flavour consistency. Ambiance: The restaurant offered a pleasant and familiar ambiance, consistent with the chain's style. There were no wait times for service or food, which might have been due to the weekday evening and rainy weather keeping crowds down. Value: Considering the portion sizes and some inconsistencies in food quality, the price point didn't feel entirely justified. Recommendation: I would recommend Prezzo Cambridge with some caveats. The delicious Ravioli and quick service were positives, but the other dishes mentioned fell short. Diners should be aware of potential portion sizes and consider these points before their visit.

Very good place for lunch located in the city centre of Cambridge. Wide range of food, including lovely filet of seabass and amazing choice of antipasti. Definitely a go-to place.

Had very nice spaghetti carbonara and large nduja pizza here. Though desserts were disappointing, orange cheesecake not very orangey and served with milk and best ever chocolate cake was not a cake but tart/mousse which was overbaked. Service a bit slow as they were understaffed on a busy Saturday

Awesome gluten-free dining experience. Its nice to see so many options available when you have restrictions on what you can eat We ended up going to Prezzo as the team wanted to eat Italian and it turned out to be a bad day to dine in. There was only one server and limited kitchen staff. The server did give us his best as he worked through all the limitations he had. All in all a good dining experience

Food was delicious and served promptly. Good customer service.

MOLTO MOLTO BUONO!! il calzone era affiancato da una salsa gustosa al pomodoro. invece i ravioli erano spettacolari!! il personale gentilissimo, il posto molto gradevole

Can't speak highly enough. We had a birthday celebration here and the table was fantastic overlooking the river. The staff were so helpful and made it such a great time.

Extrêmement déçu de l’accueil Je voyage de France avec mes enfants je me suis trompée d’entrée et la serveuse me parle d’un ton vraiment désagréable et mal poli. Nous contournons donc le restaurant pour trouver la bonne entrée et la dame qui place les clients me donne une place juste en face de la porte d’entrée la où passe tout les courant d’air. Je lui demande si il est possible de changer de table en sachant que beaucoup étaient libre. Elle me répond que non que tout étaient réservés, il était à ce moment 16h et plus de la moitié du restaurant était vide.J’ai pris mes affaires et nous sommes partis. Première fois que j’ai une mauvaise expérience à Cambridge.

Great food, great prices, fast delivery as well

Great food, just quite expensive.

The first thing I fired a manager from this place. Thinks too highly of himself

大蒜麵包十分出色，加起司的版本很像披薩，不加起司也很美味 義大利麵選擇Carbonara，配上雞肉十分美味，同行人建議再加上al forno 會變成烤盤版本，值得嘗試 店內滿位，店外的位置有暖爐和店員提供毛毯，非常優秀及貼心的一餐

A good evening out. Lighting a bit bright but that's probably personal taste.

قهوة ممتازة. وخدمة ممتازة. وجلسة حلوة. وقطع كيك رائعة

The manager don’t know how to talk with customer……very bad lady….and food was cold and average….it’s scam don’t want to go anymore.

Fine, but they were badly understaffed today. Our server was excellent however, but other groups seemed to be having concerns

Forgotten about once seated. Delay in taking order. Forgotten about again. Asked about food after waiting, arrived cold. Waitress rude and unapologetic. Child's dessert never arrived. Was getting too late so just paid bill with a different server and left. We were also the only coloured people there so can't help but wonder if this is a factor in them ignoring us. Don't ruin your visit to a beautiful city by entering this disappointing establishment.

Horrible experience! This restaurant is a total disappointment. The service is simply non-existent. We spent 20 priceless minutes waiting for the bill to be brought to us. After that, when we asked the waiter to give us just 5 minutes because the internet was not working - neither mobile nor wifi - we again spent 20 minutes waiting and the waiters just raised their shoulders. And when I finally decided to walk up and ask how long we would have to wait, I was given incredibly rude treatment. The response I got was "Shut up, change your tone, you're not a princess, go where the sun doesn’t shine". I think this restaurant should close for good or at least replace their absolutely useless staff. The pasta may be good, but the pizza is an absolute disgust. I will never set foot in this horrible place again!

Perfect. Thank You for delivering in the rain.

The food was quite lovely and the location was exquisite. The staff were a bit overwhelmed but that was mostly due to the fact that I visited during the weekend.

Rude staff, cold food, log waiting and extremely expensive prices. Never again.

Excellent meal. Fantastic service. Quick, polite staff and good value food. Thank you.

Lovely place to sit outside ..eat drink, watch the punting on the river

The food was satisfactory but the service was awful, we waited 35 minutes just for our drinks. No one asked us how our food was either. Won't be going again

Poor service simple.. staff needs some courses how to work with customers,

Absolutely deplorable customer service Exploiting customers who maximise the location. Staff are unapologetic for delays and poor delivery of food. The manager is arrogant and doesn’t value any service. Avoid and explore alternative options.

Stood 5 minutes to be seen. Then told to sit at a table which was meant to be clean, but had food bits everywhere. Took another 25 minutes before waitress came over to ask for order. Took another 25 minutes for our coffee, which was cold. Only good thing was location near River front. Staff appalling.

Oh no, very small pasta portion for almost £13 ! One disappointed daughter!

Obviously an establishment run by an entitled and racist team. Had similar treatment as some of the other reviewers about being ignored, unapologetic about forgotten orders and bad service, and to top if off, being berated by the so-called manager for being unkind customers. We were always polite and had our two young children with us (so did not want to make a scene) but we thought they would benefit from feedback (seats had a mess on it when we were shown to them, our orders arrived after some others who ordered later, one of our main courses was forgotten - perhaps deliberately - after we provided feedback). I understand staff are stretched but this is supposed to be the service industry after all and at the risk of sounding "entitled" I do think paying customers can expect some level of aptitude and courtesy. In any case it was clear we were seen as not-as-worthy because of the colour of our skin - a pity in this great seat of learning where the brightest minds from all over the world congregate. Enter at your own peril ... (good location though next to the river - suspect that is what has kept it going).

1) Food was repeatedly delayed without an iota of contrition, whilst other non-asian tables were served priorly 2) Manager/Owner said she didn’t appreciate her staff telling her the customer was rude before even hearing the entire story 3) Staff lied that she didn’t say anything to the manager 4) MOST importantly, food was at best - EDIBLE

Great food, excellent service. Thank you for making my husbands extra spicy pasta. He thoroughly enjoyed it.

Absolutely fabulous for an Italian chain restaurant! Great location next to the river, great decor inside, and some fancy-dancy flutes for the prosecco we had. The highlight though was this spicy penne I had with This Is Not Chicken in it! Absolutely divine scran! The garlic cheese bread/flatbread thing was good enough, but it just wasn't for me. However, overall, I would definitely recommend this place!

First time to this Prezzo since moving to Cambridge. Big fan of other Prezzo outlets. We made a mistake with the booking (day was wrong). The lady who was at the door was not overly welcoming, and displeased at our incorrect booking - she made this pretty clear. When we advised that an infant would be joining us she came across as pretty abrupt. Can’t fault the food or drinks. Beautiful peach and vodka spritzer and the tre gusti was awesome. Would defiantly visit again for the food, however I’m afraid the attitude/tone of the waiter wasn’t up to par.

Great location with staff and food delicious

This was the best place ever!! In Cambridge for 2 weeks and I/we all love it here!! Starters, Drinks, dinner (risotto), dessert all excellent!! We even had some party members order a second entree!! The kitchen was amazing.... Those aracini balls we ordered after limoncello and dessert were amazing and so much so that we ordered 7.25 orders!! But the most amazing of all....Josh!!! He was an amazing host for the evening and we would all recommend going back here over and over again!! Thanks Josh and team!! Thanks Prezzo!!! We love you!!! Love from Minnesota!

Josh was incredibly thoughtful, and the arancini was phenomenal. Run, don’t walk, to Prezzo.

Liked this place everyone in our party of 6 enjoyed their meal. Next to River Cam handy for a punt experience too.

Wonderful meal after a relaxing day sightseeing on the river.

Great location, but the food was average.

Very impressive with their staff very friendly and polite, food was excellent, well worth the money paid

It was busy but in general the food was very tasty and, although with some wait, we had a great meal.

Nice pasta from this restaurant chain.

The whole experience from start to finish was bad. We were taken to out table by a hard faced women, the vibes were bad but we were hungry so I let it be, she seated us right at the back of the restaurant which felt like a storage corner even though the was plenty of space everywhere else. We sat there waiting for our food for 45 mins and then I saw that the table who came in 10 mins ago have already been served. That was my breaking point. The guy I had a go at was apologetic and gave me a discount but this has got to be my worst restaurant experience ever and I'm 42. Oh, we are Asian Muslim so maybe that had something to do with it.

Very bad service, did not even get to the food as the gentleman at the door was not very welcoming. Decided to walk away!

Definitely not coming back they r so racist they ignore us completely and serve others who come after us just because they r white.

Food was very good but the service was dreadful and the staff were really rude👎

arrogant attitude, she shouted at us, I asked her nicely if we could sit at the next table because the first table was next to the kitchen door and she spoke badly to us, she shouted at us, the impertinent, uneducated person who brings great damage to the restaurant , horror person. the other blonde girls who served us were very polite and nice, but this person without primary education made us feel very bad. we wanted to leave after he spoke badly to us and screamed, but why should we leave so that the restaurant will lose some customers? we better sit down and show management and future customers what kind of employee the Prezzo Cambridge restaurant has. this person should not work with the public but should look for another job somewhere in a room where he does not have contact with people because he does not know how to respect people.

The pizza’s quality was ok. However, I found a dead mosquito in my water. When I told the server, she didn’t even bother apologizing and just said she will let the bartender know. I was disappointed and won’t be going back.

Im not surprised they had to close so many branches, the personal is just rude , they simply just ignore you.... definitely the staff will collapse this business and not the food .

Pleasant experience great staff

The food was great so was the service, especially the goat cheese pizza would recommend it to anyone

Absolutely awful food, barely any choice for vegetarians. What we did order was barely edible. It was a disappointment to Prezzo of the past.

1+ hours of waiting. 0 quality, just a tourist trap

Bottle of wine wasn’t delivered

Nice place, good food, kind people.

Had a lovely meal tonight. Staff were very helpful and friendly.

Booked a table for 20:30hrs for our evening meal we always try to find a Prezzo when we are away. The usual high standards were here. We had garlic bread, Margherita pizza and beef in red wine with porcini mash. All cooked fresh and really tasty. We also had a free bottle of Prosecco from joining their mailing list. Keep up the good work Prezzo

The driver got lost due to GPS glitch. Thankfully my food was still warm.

Service was amazing, the waiters we had were so lovely and helpful. Only downfall was the lobster and crab ravioli portion was a bit on the smaller side, but still very very tasty!

Delivery person phoned to say he was outside, when in fact he was somewhere else. I ended up having to phone him to find out where he was!

Always good food at reasonable prices.

Pasta was not cooked properly. Lacked taste. Was very cold inside.

Service is slow but food no doubt wonderfull