Based on 3.130 opinions finded in 7 websites
Based on 3.130 opinions finded in 7 websites
Nº 3025 in 7028 in City of London, Westminster
Nº 260 of 567 Italian in City of London, Westminster
Opinions
Had a fantastic meal at Zizzi Bow Street! The food was delicious, with fresh ingredients and great flavors. The atmosphere was warm and inviting, perfect for a relaxed evening. A special shoutout to Greg, our waiter, who went above and beyond to make our experience enjoyable. His friendly attitude, attention to detail, and great recommendations made all the difference. Excellent service like his really elevates a meal. Would highly recommend this place for anyone looking for tasty Italian food with top-notch service. Will definitely be coming back!
Calum Davies . 2025-03-15
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I come from France and I came on vacation to London. The cuisine was super good and the waiters are super nice.
elisa rtt . 2025-03-15
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It deserves 5 stars. Their food is delicious and the chicken is halal. Their service is excellent and their work is clean
بديع الزيادي . 2025-03-09
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Very nice place Betty and Mohammed were so friendly.
Mohammadreza Moradi . 2025-03-07
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Excellent food and friendly staff
Heather S . 2025-03-06
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Just great 👍 food service and layout of restaurant all amazing 👏
Natalie Hare . 2025-03-05
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Fast service, decent size menu, good was good and managed to walk in without a reservation on a weekend evening. Nice atmosphere here.
David Noon . 2025-03-02
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Had a lovely lovely meal with Tom Hiddleston and my friend. Noel was an amazing server, lovely time 😊
Noah Portsmouth . 2025-03-01
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We were served by Noel who was absolutely lovely and went above and beyond to make sure we had a great time!! Food was fab. Lovely stuff!!
lettie . 2025-03-01
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The honeycomb cheesecake is amazing!
Enya Rutte . 2025-02-28
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AMAZING service from Evie and Lamek. They were both friendly, helpful and knowledgeable. Unfortunately, Jurag was quite rude and unpleasant. Luckily, the other two staff members made up for this with their positive personalities!
Ayla Knight . 2025-02-28
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Originally served by Juraj, who completely messed up our order, and then gaslighted us by saying “you confused me by ordering so many things”; however the day was saved by Lamek and Evie who were amazing, couldn’t do enough to help us and made sure all the mistakes were corrected. Thank you guys for rescuing our evening!!! 😃
Seán Elliott Education . 2025-02-28
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Lovely atmosphere, friendly and quick service (our server was Beti and she was very helpful and attentive) and the food was excellent!
Bex . 2025-02-22
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Beti was lovely. Thanks for a nice evening
Alex Neil . 2025-02-22
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Betty looked after us really well. Thank you
Stacey Bollard . 2025-02-22
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Zizzi: consistently very good food, presented well
Bernard Murray-Gates . 2025-02-20
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We went to the Zizzi’s in covent garden yesterday as a family of 4 and it was absolutely ridiculous. The customer service was by far the worst ive ever come accross. We eat out as a family atleast once a week and ive never come across anything like it. From when we sat down it took them around 15 minutes to come and take our order. Just as we started ordering, my 4 year old decided to change his mind so i asked the waitress if she could ‘come back in a minute or two.’ After waiting a further 5-10 minutes, i literally had to call her out to come back to us. The kitchen staff were not bad at all, the food came to us quite quick and that was the only positive thing to the whole experience. We then wanted to ask for ketchup for the kids but it took over 15 minutes for us to manage to get a waitress to attend to us. Finally when it was time to ask for the bill, again we sat there waiting for someone to realise we are done and want the bill for over 20 minutes. A few times we raised our hands, so that they can come over but they were just extremely unbothered. One waitress did the 1 minute kind of hand gesture when she realised we needed someone and guess what? She didnt come back to us and passed us atleast 10 times. I am not the one to complain and I understand that restaurants can get busy but this was not the case. The staff were deliberately avoiding eye contact, not attending when you raise your hand and just behaving unbothered in general. We ended the evening in a bad mood, and felt like we were paying for a evening that we were incredibly unhappy about. I will never ever be going back to zizzi’s.
Berivan Sahin . 2025-02-20
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Una buena comida previa al teatro y bebidas a la vuelta de la esquina del Theatre Royal Drury Lane y frente a la Royal Opera House. 3 personas comiendo fuera del menú especial de 3 platos tenía un montón de opciones y a un precio razonable. Los precios de las bebidas fueron excesivos y fueron 1/3 del costo de todas las visitas (dos bebidas cada una, solo una de uso fueron beber alcohol) La comida era agradable, pero el servicio era bastante lento - entró a las 5 de la tarde y realmente tuvo que insistir en la factura a las 6 : 45 , para poder conseguir el teatro en la comodidad. Era el momento de hacer el pedido, recibir bebidas y recibir la factura era muy lento. Comida a tiempo.
LukeLawrence . 2025-02-20
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Great service from Sadi and Juraj 😄
Nick Graham . 2025-02-20
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Friendly helpful staff, quick service, delicious pizza, Thank you
clare Joint . 2025-02-18
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Noel was really lovely and a very efficient server :)
daisy bew . 2025-02-18
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Patricia was great and the truffle pizza was delish. All staff were super attentive and 4 boys had the best time!
Marnie Paxton . 2025-02-17
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Went here with a big group of 12. Flexible and easy reservation, great food and served diligently. This was great with 8 kids in the group. Everybody was very happy.
Tim van Rees . 2025-02-17
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Visiting the restaurant left the warmest memories. The atmosphere here is simply magical: cozy interior, soft light, live music create a sense of celebration. Service at the highest level - attentive and friendly staff instantly responds to any requests. The chef of the restaurant is definitely a master of his craft. One can feel his love for cooking and desire to surprise guests. I will come here again
A Google User . 2025-02-14
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2nd visit here in 5 days lovely place, staff(Sadi) & atmosphere Highly recommended
Chris Balbirnie . 2025-02-14
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The meal was absolutely delicious! Every bite was full of flavor, and the presentation was beautiful thanks to Noel! Thank you for a wonderful dining experience!
Zerrin Deniz Karahan . 2025-02-13
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Top notch service & especially the food
Anthony Stuart . 2025-02-13
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Good food and very nice decoration! A special thank you to Noel who has been our incredible and very smiley waiter. We will surely come back!
Elodie Nyffenegger . 2025-02-11
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What an amazing experience we had. From sitting to the very end. Team who worked tonight was very attentive and looked after us well. Big credit to Noah, Evie and Sadie! You guys are big assets to the company! Thank you
Karolina Lukaszewicz-Puanecka . 2025-02-11
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Excellent place, Sadi was more than friendly. A wonderful place 😋
Cecilia Totoro . 2025-02-10
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As always a good meal - impeccable service from our waitress. A perfect venue for pre theatre supper
Katie Jones . 2025-02-10
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Me and my two daughters had a great meal at zizzi. Evie, who served us, was super friendly and very attentive. Thank you.
Lee Stafford . 2025-02-09
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Birthday lunch with a group of friends. Food very good, and nice surroundings and area for a leisurely meal.
Ron Ron . 2025-02-09
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My friends and I had a lovely, delicious meal and was very impressed by how knowledgeable the staff were about allergens. I have quite a restrictive diet and for once, I felt comfortable to discuss my options with the staff.
Nesha Prior . 2025-02-08
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Food was great and Noel really looked after us!
Megan Carter . 2025-02-08
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Sadi has been lovely with us. My mother and I are allergic to gluten and she explained to us perfectly. A pleasure that it has served us
Susana Alonso . 2025-02-07
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Very kind staff, very tasty food!
Alina Cretu . 2025-02-06
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Sadi is so nice. Thank you so much
黃筠云 . 2025-02-04
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Thank you Sadi for your kindness and your smile !
Kevin P . 2025-02-04
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Everything was perfect… we felt very comfortable especially with my baby.. Sadi was great and took care of us throughout the time we were here. Thank you
Merve Gürkan . 2025-02-04
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Very professional and friendly staff. Manager helped me with my gluten free dish which I enjoyed immensely. The other dishes were filling and delicious too. My family and myself will come back for sure 🔥🥳♥️
Agnieszka Domańska . 2025-02-01
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Feel like a number of these chains that ingredients are being reduced. Pizzas sadly not what they used to be!
Joan Scully . 2025-01-31
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Greg was amazing thank you for a great service and fab food
Liz Evans . 2025-01-29
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An old building that has been converted to a very funky and friendly restaurant. Great food as always and a great location for the theatre.
Alan Fisher . 2025-01-19
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Really nice. Excellent service from Noel. Thank you.
Dan Collins . 2025-01-19
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We came here for lunch before going to the Theatre. There was a hiccup with our booking but it was sorted. The staff were attentive and helpful. It was extremely busy and I found it uncomfortable as staff were collecting orders behind me. They need to check their safety aspects because it could cause accidents. The door to the downstairs toilet facilities are very heavy and we experienced difficulties when other people tried to gain access. I was disappointed with parts of my meal but the other members of my party enjoyed their meals. Otherwise it is a good location and it easy to get to the theatres and the underground.
marlene womack . 2025-01-19
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The food was great and the server noel was friendly and very attentive.
Jasleen Dhesi . 2025-01-17
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the food and service was amazing!!🤩
Stacey Santoso . 2025-01-17
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Noel really made the experience in Zizzi amazing, with the service and atmosphere. Thank you for having us.
Nafiisa Rizqna Yasir . 2025-01-17
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Food was good. Mac and Cheese was very tasty and so were the fries. The spaghetti Bolognese was good. Need more staff on the floor.
N Bas . 2025-01-16
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We had a really great meal and nice wine. The staff were really friendly, particularly Noel who was really chatty and helpful. Definitely would recommend!
Isobel Jones . 2025-01-15
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We were served by a lovely lady called Evie, she was extremely attentive and nothing was too much trouble for her an absolute star ✨ definitely a member of your staff who needs rewarding.
Anna Postle . 2025-01-14
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We came here after skating at Somerset House, lively restaurant and enjoyed sitting under a tree with ballet shoes hanging from it! Good service and lovely food. Pizzas were spot on. My son greatly enjoyed the new Sticky Pig rustica pizza. My super zucca salad was ok, but the squash that came with it was too cold for a chilly day, would have been nice warmed up a bit (at least to room temperature).
Joanna Yuille . 2025-01-13
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Great food and lovely service! Thank u Noel for your excellent service!
Gemma Lockyer . 2025-01-12
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We stopped by chance. We didn't regret it. I took vegetarian lasagna to test. Excellent. The dishes were plentiful. Dessert would have been too much. The space is pleasant and its geographical location is a plus (next to the opera).
Corinne Gervez . 2025-01-09
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Nice quiet lunch with the family. Food was great, just what was needed on a crisp winter's afternoon. Evie is a great hostess, perfect attentiveness. Hope everyone at Zizzi enjoys their Christmas party this afternoon!
Jivaka Jayasundera . 2025-01-07
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Took my family here for dinner before theatre. When we walked in the font door there was a smell of drains. The food was awful. The calamari was completely tasteless, the calzone had lots of water inside when I cut into it. Seems like everything frozen at Zizzis. The staff were attentive and helpful, but didn’t seem very happy.
John Whitfield . 2025-01-06
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Very pleasant experience. Our server Evie was really sweet!
Mary Guy . 2025-01-06
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I had a good experience with my friends! I would recommend! Thank You Noel and Evie for the great service!
Queen Raffy . 2025-01-05
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great food, but felt ignored by the staff, maybe they were busy but to be shunned and have staff walking by my table was borderline rude. 1 staff member seemed on personal iphone near till when I was waiting to order a drink. Maybe it was a bad day but service needs to be improved
marcus coleman . 2025-01-04
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The atmosphere and decoration of the restaurant is very beautiful. You can see the wood oven burning and the atmosphere is pleasant. I must highlight that one meal: eggplants in tomato sauce was inedible. Terrible!!, because the cook put it very spicy 🌶️. This food lost all the flavor of the eggplant or tomato because it only tasted spicy. If you ask for it, don't say I didn't warn you. The rest of the dishes were of normal quality. Another complaint about this restaurant is that the bill states that the tip is “voluntary” but it is not. The bill came with a £7 surcharge for the tip. That money was already added to the total. It was not something suggested or apart. This makes it almost impossible for self-sacrifice to be voluntary.
Francisco . 2025-01-04
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Served by Noel and Evie. They were very charming and made the dinner a lovely experience.
Joseph Black . 2025-01-04
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Served by Noel. Had a good time and nice food.
Tong Miss . 2025-01-04
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I recently dined at Zizzi on Bow Street in Covent Garden and had a delightful experience. The restaurant's warm atmosphere and extensive Italian menu made for a memorable meal. We had Noel looking after us. Noel provided exceptional service, attending to our needs with genuine care and professionalism. I highly recommend this Zizzi location for its excellent food and superb service.
Jana Ehlers . 2025-01-02
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Thank you to Noel for being such a kind and accommodating waiter. The food was great but it was the service that stood out for me the most!
Sophie Hyde . 2024-12-31
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Wow, what a fantastic experience. Thank you to the man server Noel for a great NYE dinner and amazing customer service. This restaurant is lucky to have him
charlotte wylie . 2024-12-31
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Good food. Friendly helpful staff. Good atmosphere.
William Thompson . 2024-12-29
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We had a really poor experience at this restaurant yesterday (Saturday evening). Everything took much too long and we had to ask for things several times. There wasn’t enough room for us because a table had been squeezed in where there wasn’t room for one. Customers had to wait for a long time to get past our table any time a member of waiting staff was taking orders or delivering food or drinks. The toilets were really unclean. The staff were trying very hard and were very polite and helpful but were clearly completely up against it. There just weren’t enough waiting staff. More importantly than all of the above, there were items marked as gluten-free that we later found out had been cooked in the same frier as gluten-containing items. One of our group is coeliac and had a bad reaction as a result of this.
Benjamin Holland . 2024-12-29
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Cold and rainy, waitress fitted us in with a smile. Cosy, kind, helpful especially as there were dietary needs. Amazing pizzas.
Julie Dunn . 2024-12-29
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Amazing experience! 💫 Greeted and served by a professional team with plenty customer service skills and experience.🫶 Noel is one of the best host I have ever met in Zizzi ✨ Thank you 🙏
Dorina F . 2024-12-28
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My server was Betty she was awesome 👌
sarah burns . 2024-12-28
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Excellent lunch, staff were extremely pleasant , especially our server Noel
Gary Cooke . 2024-12-28
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Not as good as other Zizzi's we've visited but enjoyed the food...
John Howell . 2024-12-24
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Came here for lunch before heading to the theatre, absolutely delicious! the servers were so nice, we did have to wait quite a while but definitely worth it. I indulged myself with their hand cream in the bathrooms, lovely!!!! The interior was festive and decorated beautifully, a bit cold inside though, recommend getting something warm to eat. Have been here before and definitely plan on going again, thank you zizzi!
Scarlett Pyemont . 2024-12-23
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Cena familiar después de las compras de Navidad. Afortunadamente, reservé antes como personal ocupado amable y atento, aunque muy ocupado.
Amanda C . 2024-12-22
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Great pizza. Speedy and engaged service. Pre theatre it is a perfect location
Sam Sharpe . 2024-12-18
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Noel was so helpful and friendly. Nothing was too much for him.
Jacquie Isaac . 2024-12-17
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Great service from Noelle. Food was speedy and delicious. Thanks.
Kadi Pariis . 2024-12-15
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A nice place to eat with good food and friendly staff. It only gets 3 stars though as first, the table we had was wobbly and I don't mean "put a napkin under it wobble".... I mean you'd need a 4x4 to drive up it. In addition although the staff were great for most part, we were just forgotten after mains and a loooong pause to get dessert ordered. Oh yes, another star knocked off for automatically including service fee. It's London, not LA.
Rob D . 2024-12-15
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Beti was amazinggg such amazing service, so friendly and attentive. Interacted amazing with the little ones too. Definitely coming back:)
Annalise K . 2024-12-14
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Excellent food and service! Thanks to Evie and team for the brilliant service.
Kate H . 2024-12-14
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Noel was exceptional (Bow Street Branch). Helpful, attentive, funny and friendly. Thank you!
Katie Donaldson . 2024-12-13
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Utterly disappointed. Reserved a table of 2 for 17:30 but we waited until 18:05 and still did not have a table. (The waiter mentioned a 2 minute wait when we arrived and then never came back to follow up…) We had another appointment later on in the night and had to leave as it did not seem like we were getting any table anytime soon. The atmosphere of the restaurant was also very uncomfortable to be in, with many men having random shocking shouting outbursts…. Definitely do not recommend visiting this place for the horrible atmosphere and terrible service.
Jenna Pang . 2024-12-13
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I recently visited Zizzi on Bow Street with a large group of 13, and I have to say, it was a fantastic experience. The restaurant has a cozy atmosphere that made it feel welcoming and relaxed. We tried a few dishes, and everything was delicious. The Rustica Sticky Pig pizza was a standout and The Lobster Pasta was also amazing. The service was quick and friendly. Despite our large party, the team kept everything running smoothly. A special shout-out to Ivete, the manager, who was incredibly helpful and made sure our experience was enjoyable from start to finish. I would definitely recommend Zizzi Bow Street to anyone looking for great pizza, pasta, and a warm, inviting atmosphere.
marzenia Marzeny . 2024-12-12
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Pizza great - Milanese not so great.
Daisy Drury . 2024-12-09
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Amazing service from Patricia kind and friendly
onlyknd . 2024-12-09
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Wonderful service from very warm waiter.Noel - the best pizza!!!
Emily Gray . 2024-12-09
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Our waiter Noel was really attentive. Nothing was too much trouble
David Lewis . 2024-12-09
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Noel was very friendly and attentive couldn’t ask for more from a waiter. food was delivered quickly and tasted lovely.
Maria Towning . 2024-12-09
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Noel was awesome!! Extra stars for lemon martini accommodated to sub vodka for gin, brava!
Deanna Johnigk . 2024-12-09
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Pizza size xxl thin dough with flavor. Excellent xarbonara pasta. Very neat decoration. Very fast service. I recommend
valerie guerineau . 2024-12-08
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Noel was a super star! Great service, beautiful smile and very talented at his job.
Melvin Myhre . 2024-12-08
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Gran servicio de deliciosa comida en este concurrido Covent Garden Zizzi. Fuimos a comer antes del teatro y fue la elección correcta.
Fiona O . 2024-12-07
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Patricia was extraordinary, best service, and a lovely person.
Julian Pecoraro . 2024-12-07
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Brilliant service from Greg at Covent Garden Bow Road location. The food was brilliant as always and great for my mum and dad who are vegan.
Austyn Farrell . 2024-12-05
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Thank you so much Noel, we really enjoyed Zizzi☺️
Jennet Saparova . 2024-12-04
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Even though very busy day and restaurant nearly full, the staff were brilliant to fit us in and give us great service.
Mark Bolla . 2024-12-03
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Noel was an exceptional waiter So friendly and made our evening very enjoyable
Joan Farrell . 2024-12-02
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Really fast service, Noel really made the experience worthwhile. As far as the food goes amazing portion size and really tasty i highly recommend.
Libby-May Roberts . 2024-12-02
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We weren’t the easiest customers as we had 2 out of 4 people with food allergies but Noel was very helpful in sorting it all out for us. Thank you
Angela Abrams . 2024-12-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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703 Opinions
Very good place for dinner, centrally located, good service. We ate pizza and salmon, all very delicious.
1760 Opinions
Excellent service. The food was delicious. I recommend the vegetable lasagna. We'll definitely be back.