Zizzi-Bow Street in City of London, Westminster

Booked my 60th birthday celebrations here a few weeks ago. I had about 30 friends, all downstairs. Everyone had a great time Asman and Lamek were both very helpful and patient. there was a little bit of confusion when I arrived regarding the area I had booked, but everything was sorted smoothly and everyone went home happy.

Patricia was very kind and lovely , chefs cooked delicious, we had “carbonara pasta” and “della casa pasta” and I would rate them 10/10🌟 The manager was nice helping me to charge my phone .Autumn seasoned decorations inside looks great 🍁Extremely happy and definitely we will come back again . 14/10/2024

Patricia is the best waiters ….also pasta is the best in the world … Thank you guys!

Nicely decorated with a nod to ballet just over the road from the ROH. Friendly fast service and pizza as good as expected.

Gluten-free food, and there is it in many places

Always visit Zizzi when in London.

A standard Zizzi in London. The food and the beers were good. Nice place, well maintained in a great location.

We had a great lunch and the staff were very attentive and professional and our server was betiel .

Delicious food and wonderful service Came here for dinner enjoyed the Garlic Bombe, Calamari and Aranchini for Starters The mushroom and truffle salami pizza + the meatballs as well are to die for! The quality (having been to many zizzis) is brilliant regardless of location and being where it is (between Covent Garden and Royal Opera House) there’s no better place to start your week Then to finish we enjoyed a tiramisu and a selection of gelatos, one of which was silician lemon with Raspberries kisses (you can’t go wrong!) Thank you for your hospitality Kusum! We look forward to coming back soon!

Lovely staff, Asman was so helpful and food came so quick as well.

Such a lovely atmosphere and really great service by our waiter Mo! food was also banging and super quick (:

Mo was very caring but calming too, felt very comfortable

I had a great midweek date here with my partner, our server Mo was so lovely and attentive. Would defo come back again :)

Made a booking and got completely ignored by all staff. Kept waiting at the entrance despite empty tables for several minutes. One waiter came after a while with the worst attitude I have ever seen, asked what the lady in front of us (first in line) wanted (she wanted a table to have dinner) and told her he couldn't help and another person would need to do that. He never bothered to talk to us at all. No hello, no sorry to keep you waiting, no let me get my colleague. Just plain rude. We decided to go leave and eat somewhere else.

Love a Zizzi. Food was perfect. Every mouthful of my pizza was a different taste experience, absolutely delicious. Staff were amazing, lovely people, definitely returning next time we visit. Highly recommended

Very good place…i’ll comeback again for sure❤️☺️

Very nice restaurant, delicious food, impeccable service… I’ll comeback soon❤️

The pinoli pizza is great and Patrícia was great ^^

Very good restaurant, excellent food and service. I’ll be back soon.

I had a lunch today with my family. The food was so tasty and the service was brilliant. BETIEL is the best , she is so kind and professional ❤️❤️

Ordered a takeaway pizza it was the best pizza i have ever had thank to the team all of you are amazing specailly the CHEFS.

I loved the lazanha, I'm not vegetarian but I was curious to try it and I really liked it. My wife ordered the spicy polo casaretia, very good and tasty, the service was very good.

My family and I had dinner at the restaurant, we were well served, delicious food and very well prepared with a portion that satisfied us, I'm already thinking about returning to the restaurant on my next Holliday with my family.

Lovely visit great service by Patricia . She is a lovely waitress very friendly. The food it was delicious. Definitely we are coming back soon. Thank you

I loved having lunch at the Zizzi restaurant, the bread with garlic and mozzarella, the carbonara was delicious and the beer reminded me of Italy

The food was absolutely lovely and the waitress who I believe was called pat,was super friendly and very welcoming

"My family and I absolutely loved the restaurant. The location is fantastic, and the food was simply outstanding—without a doubt, the best pasta I've ever had in the UK. Congrats to the chefs! I also want to commend the staff for their excellent service; they were incredibly attentive and made us feel right at home." We really loved the experience.

I visited this restaurant on the recommendation of some friends, and it definitely exceeded my expectations. I have a gluten allergy and lactose intolerance, so dining out with a group can sometimes be challenging, but this place made my experience unforgettable with an excellent Bolognese pasta and delicious dessert options that met my dietary needs. I must say, the service was a perfect 10/10. This is definitely a spot I would recommend in London and one I’ll return to on my next visit.

We came to Zizzi as a family of 6. Our waiter really had an awful attitude. It made the whole experience very uncomfortable. We ordered some lemonade excepting fizzy but when we were bought lemon squash we explained we wanted fizzy and the waiter then came over seemly annoyed saying you asked for lemonade but you wanted sprite. My sweet potato fries were raw. The rest of the staff were lovely though. The picture below is the waiter who was very rude.

Very fast service and good food. Server Ivett was very helpful and gave great tips.Also good gluten free options

Ivette was lovely, helpful and super sufficient.

Me and my family had a lovely meal in this restaurant, Betiel was amazing and very helpful nothing was too much trouble. We will definitely be back thank you!

Lovely waitress Betiel. Couldn't be more helpful

Super service with Betiell and food

The worst pizza i have ever had, and for 17 pounds! Not a nice vibe

Good standard Zizi. Nothing special but standard food and standard service make it a safe choice :) location is very convenient

So glad we found this place! Been to many places during our stay in London but this was definitely the greatest! we have even got a free garlic bread. thanks guys for looking after us!!!

Gorgeous meal. Pasta was cooked to perfection and Evie was great, really made my little sister's birthday.

Batsie was our waitress, she was so lovely and friendly. Luis made our food so amazing we had such great time thank you to all the staff at zizzi. Keep up the work guys amazing staff over all

Service DID NOT BE NICE THEY WERE NOT VERY FRIENDLY!!!!!!

It's a decent zizzi restaurant and the food was nice and good quick service, it was super busy and very hot when we went in.

L’endroit est joli mais les serveurs sont catastrophiques. Ils n’aiment pas du tout les français. Nous avons été mis à l’écart de toutes les tables du restaurant, collés au cuisine avec le bruit. Pas de biscuits apéritifs comme dans tous les autres Zizzis que nous avons fait. Le serveur avec son schwingum, rien de la classe des anglais que nous aimons tant. Nous déconseillons très fortement ce restaurant !

Ivett was such an accommodating waiter and really patient with our big family group! You're a lucky table to get her!

A million thanks to IVETTE, a wonderful deal!!!

The service is very fast, the server pays close attention! The food and drinks are divinely delicious!

A great evening with friends.. shout out to the staff on that night! They have been incredibly helpful, reccomending us the perfect amount of food for the group with an impeccable service. I'll be back!

I think zizzi is fantastic, the food is great, the service is really nice and the Atmosphere is brilliant all the people are very friendly and the restaurant is really spotless. From Izzy age 7.

I was really disappointed with the lack of customer service at this branch. I was sitting down for about 20 minutes before my friend arrived and not one member of staff asked me if I wanted a drink. The staff walked past me on numerous occasions and said nothing. There were people who arrived after me who were offered drinks and I was just left there. Really disappointing. Also, the mains arrived before the starters and my pizza was bland and didn’t have enough cheese. The meatless meatballs weren’t seasoned. I do like Zizzi but I won’t be returning to this branch again.

Brilliant service from ivett at covent garden service

Very good food as always, attentive staff, our food arrived really fast unlike in the last Zizzis we visited where we had to wait over an hour for a pizza. Only downside for me personally was the air conditioning which made it very cool inside and I had to put a jacket on.

Good place to meet. Good service.

Une bonne adresse, la nourriture est bonne sans être exceptionnelle, le personnel est très agréable. La salle est grande et agréable

The best restaurant I've been to in London. Excellent quality food as well as highly professional service. Helpful and friendly staff. Highly recommended

Thanks guys! Absolutely recommended

Mo was a great server. Very helpful and good conversation. A great asset to Zizzi. Food average, pasta meatball needs more love!

The team at Zizzi Bow Street are amazing! We were a group of 22 people on an educational trip and the staff were so friendly and helpful! As we were a big group, we spent made several phone calls in advance to ask about specific dietary requirements within our group. They also let us send a big preorder, which made service on the day so quick and friendly and (from our end at least) very stress free. Asman was looking after us on the day and he was awesome! So smiley and helpful, he really made us feel welcome. The same can be said for any staff member we spoke to on the phone, the team are just lovely! The food was delicious! There was so much to choose from and everyone was well fed. I would highly recommend, all the staff at this branch are a credit to Zizzi!

Our charismatic waiter Mo was fabulous and made our experience very enjoyable with kindness, conversation and timely service of food and wine suggestions.

Mo, who served us was very helpful and friendly- we had lovely food, cocktails, and promptly served. Would recommend.

Usual quality Zizzi food, atmosphere okay and service good.

Thank you Kusum. Excellent service and delicious food. We will be back.

We absolutely loved this place. We enjoyed the quieter atmosphere even though it’s just around the corner from the crowded popular places. Food was delicious and reasonably priced. Our waitress Yvett was super nice and made our visit very pleasant. Definitely recommend.

Excellent restaurant ! We loved our meal

Visited here before going to see Frozen with my 6 year old daughter. It’s really well located for this and as with other Zizzi restaurants it has a really good children’s menu. The staff were fairly inattentive, had to get their attention each time I wanted to order, find out where the rest rooms were and then pay, it wasn’t even busy as it was mid week. The food was nice I had the lasagne which was enjoyable and my daughter had the children’s bolognese which she enjoyed and the portion was great. Frustratingly I had to ask for her desert as this wasn’t remembered - even though as part of the meal deal it is included, this is something to bear in mind if you’re on a time limit trying to get to see a show! Great views over the Royal Opera house, so pretty at nighttime. Overall a good value, tasty meal but it wouldn’t go amiss if staff were more friendly and helpful.

Good atmosphere, excellent food and exceptional service provided by the lovely Ivett.

I do not say this lightly - this Zizzi has the worst app ordering I have ever experienced. Service was horrific, with no step of the app working properly or easilt and random items being added onto our bill for no reason. Food and staff were alright, but DO NOT order via app especially in a large group.

I stopped by by chance and it was pretty delicious.

Best place ever! We all had some great before snacks and the head dinner was absolutly amazing!!! I personally had the calzone, and my friends had several pizza's who turned out great!! Best restaurant ever. (First time in London ever).😃

Great food. Friendly and helpful staff. Highly recommend.

Food very nice the garlic mozzarella dough thingy is AMAZING best thing ive ever tasted in my life . Although I find whenever I go to zizzi's no matter which one is it the pasta is always slightly hard as if slightly undercooked? I don't know. But service was amazing considering how hot it was with the lack of AC

Food was amazing as always! Love Zizzi 😋 Thanks Ivett (sorry if I misspelled your name) for the excellent service provided , always smiling and gave us some recommendations.

I don't understand the note of this place. We ordered some spaghetti bolognese and for an Italian it left a lot to be desired, it looked like supermarket bolognese sauce. They force you to pay a tip.

Loved this restaurant the staff and food were all excellent. We would recommend this restaurant to anyone. Hope the new girl who served us is getting on well she did an amazing job looking after us throughout our wedding anniversary meal.

Great location staff lovely but clearly understaffed and rather stressed. It felt uncomfortable but they are trying so hard.

Good place overall, I like Zizi’s restaurant but it’s a proof that they’re not all the same. The food here is not as good, as other places such as in Newcastle town centre or Portsmouth Gunwarf Quays, as an example. They have an outdoor terrace on a quite shadowed street in the hearth of London which is what makes me visit it. No car park at all. Good location but average service, and the portions are smaller than other Zizi restaurants.

Had dined in this restaurant few weeks back and just remembered i promised them a review. The options that theyve had for gluten free food were amazing. The lady who i believe was an assistant manager took a great care of my table. Both friends of mine who were there with me felt well taken care off too. Food was delicious.❤️

Amazing experience, pizzas were made to perfection! Thank you Nando for looking after us :)

On visiting London with my sister we hadn't booked anywhere for a pre theatre meal and decided to give zizzi a go, I never visit Zizzi and I've been missing out. The whole menu I could have pretty much eaten and the pizza I had was delicious. Service was ok, no one checked on us after pur food had been given which meant really, that I didn't have the opportunity to order another drink, but apart from that, very happy with what I ate! Pizza was delicious. Definitely on my hit list again for future, I need to give the carbonara a whirl!

Wanted to get the service charge out of the bill as we were a group of students who wanted to split payments, when our waiter wouldn't do so. While we were paying our parts, he insisted there were discrepancies on our end and that we had to pay more (even though they already agreed to removing the service charge), which ended up having one of our friends pay over £10 pounds more - and it was only then when they admitted they "forgot" to remove the service charge. It's almost like they were deliberately lying so they could keep the service charges!

Really nice place for a quick pizza or pasta

Pizza was good but the service was awful

Great place and very reasonable price. The managers Alex and Ivett are amazing, you really want to come back to this place because of the people who are working here. But please, add the Negroni to the menu :)

Service provided by Ivett and Alessandro was excellent, food was great too

This place is probably the nicest Zizzi I've been too, as its all glass around so light inside. The food is like Zizzi, you know what your getting, but the staff every so friendly and happy. Even when one of us was running late they offered to take back the pizza and keep it warm. Amazing customer service!

My Waitress was amazing her name was Ivett and also the food was very enjoyable and the service as well was very quick from her! I’ll be back definetily!

An excellent starter, pasta and pizza, with the best attention and service

Tasteless prawn spaghetti, not worth your money. Also, waiter not helpful in giving recommendations. If you ask too many questions, the will say that they’ll get back to you but never got back..and you have to ask for another waiter’s help. Not happy.

Had a meal there after the rugby final. Good menu choices, presented nicely with friendly attentive staff. Would definitely recommend. I will visit again. Thanks

Really enjoyed this so much. I don’t go out often for dinner but Ivett and Anderson made it such a lovely experience. The food was amazing!

Called into Zizzi Covent Garden without booking to celebrate my friends birthday. We were made so welcome and given a booth to sit. Our server Ivett was lovely and so helpful. My friend wanted to use a voucher you had sent her and Ivett explained what we could do and made sure we got a great choice. The food was lovely (advocado and salmon salad) and we were able to have cocktails as well! The lemon merangue sundae was gorgeous and my friend had the raspberry cheesecake which was also really good. Overall it was a wonderful way to celebrate a birthday. Could not fault Ivett's service, I really think you should clone her! Thanks Zizzi.

Delicious food, friendly staff. Great restaurant!

We ate well and were very happy with the meal as well as the service, indeed Ivett and Alex were brilliant and caring. THANKS

Had fabulous birthday lunch with my friend at Zizzi, Bow St, London. Food was excellent and the service from Ivett was superb. She was friendly, didn’t rush us and made the whole experience really enjoyable. Would thoroughly recommend this restaurant!

There is an aggressive attitude. No respect.

A friendly moment in this restaurant, the food is good with a menu with lots of choice. Excellent service, Yvette, best waitress! Thank you for everything !

Food is the best and Yvette is the best!

We had a lovely lunch! My friend and I have food restrictions so we chose the salads, we forgot to take the “typical Instagram photo”, but the food were beautiful, very colourful and tasty! We were served by Betiel, she was smiling and super welcoming, making our experience at the restaurant even more valuable. Thank you for the 100000 star service!

fantastic place, incredible staff and exceptional food, highly recommended

Great experience and meal before our show! A special shout out for Ivett and Greg who served us and made our whole experience very special. Well done Zizi’s. Would definitely eat here again!

We arrived a little early but were able to be seated. Took a while to place the order, which unfortunately sat on the pass for a while so some of the food was cold when it arrived. It was replaced without issue but were brought the dessert menu, waited 20 mins but had to leave owing to arrangements. Food was good but appeared under staffed which put pressure on the limited staff.

The waiters were very friendly. It was a friend's birthday and they invited us to a delicious tiramisu with candles and everything. The service was impeccable and the food delicious.