Zizzi in Glasgow City

First time here and have to say the food was amazing, staff are amazing and just all round a great experience. We will be back soon :)

Great service and value for money! Both waitresses were fab. Mums not into pizza but changed her mind!

Food was delicious and really enjoyed being here

Both the pizza and the lasagne were freezing cold and looked like a dog’s dinner in a cardboard box while the other main dish and garlic bread were hot. Ordered as a treat for Mother’s Day but wishing I had ordered elsewhere now.

Dreadful. Pizza bases extremely thin. Pasta came in a cardboard box, 3 meatballs in it. “Large” fries came in paper bag, approx 20 fries. Absolute rip off

Food was absolutely delicious. Excellent customer service . Will definitely recommend and return to this restaurant.

Great Friday night mummy and daughter date. Will come back with the whole family

waited hours, girl in zizis was helpful and cannot fault her customer service. Food arrived and was very dissapointing. pizza awful, frozen chicken strips and limp cold chips. Total waste of money

Waiter was rude saying he would set a timer when we were choosing wine. 3 starters came and only when these were finished the 4th came approximately 10 mins which ment eating alone.Main meals arrived the mushroom and onion pizza had 4 slices of mushroom my chicken was frozen solid in the middle ( sent back to receive a fresh one and was told I wouldn't be charged) tried to order arribiata without meatballs as vegitarian and was told no we would still be charged £8 for 3 meatballs...ordered a 2nd bottle of wine and it was dumped on the table no cooler etc.Then the waiter brought our bill as " we are trying to close early" we were still eating our deserts, this was at 10:15 10:20 restaurant advertised it was open until 11pm..All in all an absolutely terrible experience

Amazing service, there was a fire alarm however staff were very helpful and open to answer any questions, everyone was so lovely. Made my night xx

Great service and wonderful staff! So pleased, we will definitely be coming back soon!

Driver went to paisley before coming to mine, food was cold

Excellent food and excellent service as always

no free pizza which was promised after spending so much......

Lovely, clean restaurant. Staff all really nice, great service and made to feel nothing was too much trouble. Food was great, loaded Bolognese chips are amazing. Such good value for money and will definitely be back.

Very quick service, Sam the server was brilliant. Super friendly and attentive. Credit to the restaurant!

Sam was so nice and friendly. Brilliant service!

Friendly staff, nice food and tasty coffee.

Hadn't been to Zizzi's in many years, we used to go regularly. Unfortunately we had a rude waitress, I ordered a beer and she came back with the wrong one the proceeded to tell me "that's what you asked for", maybe she was having a bad day but you don't talk to customers that way! It didn't set the tone as she was off with me the rest of the evening and we won't be back to Silverburn Zizzi. My calzone was smaller than I remember but it was nice. The others had pizzas which were okay but very thin and expensive for what you get. The king prawn starter was served on a hanging skewer and looked impressive, my son and partner said they were very good. Maybe note, it was a bit cold but that's on the shopping centre not Zizzi.

Went with grandson. Kids food served quickly and at a temperature they could eat. Superb!! Adults food hot and tasty. Staff friendly so superb experience which deserves full marks.

Food was good but service was poor. My wife asked to try a wine before buying and was told ‘we don’t do that here’. The food arrived and was good but we were then given the bill at the end of the meal without being offered dessert. When we asked why we were told the kitchen was closed. This was half an hour before the restaurant shut and we weren’t forewarned of this. Overall the service could have been better.

The food was overpriced and lacked quality. The pizzas were excessively oily, with a thin, bland dough. The calamari was of low quality, and the portion size was small given the high cost. However, they do provide an option to view allergens in each dish.

Wonderful as always! Favourite restaurant ever

Si eliges el Casareccia Pollo Piccante, entonces saca tu lupa para ayudarte a encontrar la cantidad muy escasa de trozos de pollo pequeños - sin duda el plato especiado de harrisa era agradable, pero por £ 15. 95 Esperaba mucho más pollo. Sé que los tiempos están apretados pero esta política de restaurantes de ahorrar una libra más o menos ha significado que han perdido cualquier oportunidad de negocios futuros de nosotros. Chicos, cuando hay tanta competencia en su puerta - paso, es necesario asegurarse de no perder libras ahorrando centavos. También £ 9. 25 para un Malbec grande tampoco es competitivo.

Only stoped here for a few drinks. They make smashing cocktail. And the beer is good too. Great atmosphere, and the staff where lovely and welcoming 👍🏼

Mi hija y yo fuimos a Zizzi para celebrar mi cumpleaños. Tuvimos una comida encantadora y el servicio fue increíble. Mi hija tenía un plato de pasta y yo una pizza. Ambos estábamos contentos con nuestras elecciones. El camarero no podría haber sido más amable con nosotros y eso realmente ayudó a hacer nuestra comida especial.

A lovely venue nice food, good wine list and very friendly helpful staff

Fonduta Sharing Board left me feeling I needed to eat something healthy afterwards. Didn’t enjoy at all. Plus meaty £4 for a Diet Coke. Won’t be going back here again.

Great dinner last night at Zizzis Silverburn. Food was delicious and our waitress Anna was first class. Will be back. 😀

Lo positivo - la comida era encantadora, las opciones sin gluten eran variadas y el servidor era agradable. Lo negativo - a diferencia de varios otros restaurantes de la cadena, "50% de descuento en los platos principales" significa que UNO (el más barato) plato principal se reduce, no todo el mundo plato principal, por lo que la factura era mucho más de lo que esperábamos. El personal es claramente consciente de que esta oferta es engañosa y no cumple con las expectativas de los clientes, ya que tuvieron que explicarla varias veces a varias mesas. Finalmente tuvimos que ir a buscar personal un par de veces e ir al mostrador a pedir guarniciones y postres extras, había muy pocos servidores para darse cuenta cuando las mesas los necesitaban. En general no volvería.

Amy and Mike were first class, attentive and both had a great sense of humour. Consistently excellent!

Excellent customer service. Great tasting food. Will come again!!

Food is very high standard, not great atmosphere but still enjoyable. Too much rocket on my pizza but I just removed it.

Nice food. Great cheerful service from Amy and her colleagues.

First time I have ordered and will definitely be ordering again. Food extremely fresh and warm when it arrived thank you

Placed order before 4pm for 5:15pm delivery, arrived at 6:20pm. Garlic bread was dry & tasteless, crab arancini were tiny & cheesecake was the only thing that was hot, it was melted into mush! I could understand the delay if food was actually done right, awful all round! Would have done zero stars if possible!

Zizzi is the most heavenly pizza I've ever eaten. It was a short wait in a fancy environment for a 10/10 pizza. My server, Sada, was so good at his job I think I might have fallen in love with him. He won't accept my offers of marriage though, so I'm not sure what to do. Give me any tips to help me get together with Sada, the Zizzi server who stole my heart. He's so handsome I can't stop thinking. Oh sada I miss you dear...

Went to Zizzi for dinner for the first time. We asked the server if the meat was Halal and we were informed it was not. We went for the Vegetarian option. We ordered Mozzarella & Garlic Bombe, Roasted Aubergine Meatballs, Rustica Margarita and Rosemary and Salt Chips. When the starter arrived we called the server over and asked what it was and the server said it was pork meatballs. Put us right off the whole meal. We were not charged for the meal but thats beyond the point. There is a religious aspect involved here. Wont be going back again

Our server was so attentive, funny and welcoming. 5* didn't catch his name

Gran comida fuera. Vino a cenar después de hacer algunas compras navideñas. Cálida bienvenida y todo el personal a partir de entonces fue muy atento. Nuestro camarero era hablador y muy servicial. También me recordó que tenía un vale de descuento para usar como parte del Zillionaire’s Club, lo cual fue muy amable de su parte. ¡Estábamos usando nuestros vales de recompensa de Tesco, así que en general mucho! Pedimos nuestras bebidas que venían con patatas fritas de pasta de cortesía. Las pizzas estaban a su nivel habitual. Probé uno nuevo, ‘Wagyu & carne de res, perlas de Roquito, jalapeños verdes confitados, chile rojo asado, harissa, mozzarella y miel caliente de Roquito. Cubierto con riserva y una bola entera de burrata fresca. Estaba muy sabroso, lo recomendaría. Mi amiga le ordenó ir a Calzone Pollo Spinaci, ‘lleno de pechuga de pollo rota, prosciutto, espinacas, hongos y mozzarella en una salsa cremosa de bechamel. Con un baño de tomate ahumado a un lado ‘, y ella no estaba decepcionada. Compartimos un nuevo postre - Galleta de merengue de limón caliente, que también fue vg. Una experiencia gastronómica agradable.

Great service, the waiter was really nice and funny. The food was really good too.

Shockingly bad pizza and £16, was almost inedible Salmon salad was a bit better but really just salad leaves and an overcooked piece of salmon..... awful experience Staff were fine though

Everything was all packaged in the same bag, so the drink was warm, and the cheesecake which should have been cold was completely melted. packaging cold and hot things separately would be an improvement.

While the food at this restaurant was genuinely enjoyable, the overall experience was soured by the lack of hospitality from the staff. The dishes were well-prepared, flavorful, and clearly crafted with care, but unfortunately, the service didn’t match the quality of the cuisine. From the moment we arrived, we felt unwelcomed. The staff were unfriendly and inattentive, making it difficult to feel comfortable throughout the meal. Simple courtesies, like a warm greeting or a helpful attitude, were missing, which left us with a disappointing impression. It’s a shame, because the food alone is worth recommending, but the poor customer service would make me hesitate to return. A little warmth and attentiveness from the staff would go a long way in improving the overall dining experience.

Fuimos a una especie de cena de citas (hemos estado juntos desde siempre pero ya sabes! ) antes de ir al cine, pensando que más de una hora y media sería más que tiempo suficiente para cenar dado que el restaurante está abajo del cine. Habíamos visto su oferta de 3 platos antes, así que nos saltamos el almuerzo y esperamos una alimentación! Gran error. El servicio fue tan lento que terminamos teniendo que preguntar ¿qué era típicamente lo más rápido para ser cocinado y servido? ¡El tiempo se estaba tragando poco a poco! En primer lugar, esperamos durante un tiempo notablemente largo para sentarnos - hasta el punto de que comenzamos a mirar alrededor de los otros restaurantes y comenzamos un recuento - abajo! Era domingo a la hora de la cena, pero el lugar no estaba tan ocupado con muchas mesas vacías. Nos dieron la opción de dentro o fuera y como era una noche fría en Glasgow, a pesar de que están dentro del centro comercial, fuimos por dentro, pero esto parecía hacer poca diferencia, ya que estábamos sentados en una zona tipo vía pública, cerca de los baños y cada vez que alguien pasaba, que era muy frecuente, parecían llevar un viento ártico con ellos! Deberíamos haber pedido que nos trasladaran, así que eso es cosa nuestra, pero ¿tal vez deberían replantearse la disposición de sus mesas? Esperamos siglos para pedir nuestras bebidas y de nuevo comenzamos una cuenta atrás y comenzamos a considerar opciones de comida rápida cerca! Si no tuviéramos el cine reservado y no estuviéramos en un horario tan apretado en este punto, definitivamente nos habríamos ido y estábamos listos para ir a los Cinco Chicos cercanos cuando el colega llegó. Molesto, incluso había intentado hacer parte del trabajo yo mismo y ordenar escaneando el código QR sin embargo no reconoció 9 como un número de tabla válido? Así que pedimos bebidas y elegimos nuestras pizzas, pero se sugirió pedir pasta si teníamos prisa que, por ahora, lo estábamos. Así que rápidamente cambiamos de opinión mientras hacíamos el pedido; opté por el pollo picante y mi pareja eligió el boloñés. Las comidas llegaron relativamente rápido, pero no eran buenas. Mi pasta era insípida, y la comida de mi pareja era tan agua - log que era prácticamente sopa! Un cheque en la mesa nos habría dado la oportunidad de plantear el problema, pero las porciones eran tan pequeñas que habíamos comido en 5-10 minutos! ¡Así que para cuando ella vino, presumiblemente para vernos, estábamos buscando la factura! La razón por la que no voy a dar una estrella para esta revisión es que el colega que trató con nosotros tomó en cuenta los comentarios en la mesa y canceló el proyecto de ley. Comimos lo que nos dieron como teníamos hambre y teníamos poco tiempo para ir a otro lugar, pero como nos habíamos quedado y comido, estábamos dispuestos a pagar - a pesar de que el precio vs el tamaño de la poción era ridículo. Una vez más, no tuve tiempo para debatir el tema, así que iba a aceptar esto como una mala experiencia de la que aprender. Explicaron, sin embargo, que el chef era nuevo y entendieron nuestros puntos. Así que están recibiendo sus 3 estrellas por su, aunque eventual, servicio al cliente. Probablemente le daremos otra oportunidad al lugar; nunca ha sido el mejor restaurante italiano de la ciudad, pero podría hacerlo mucho peor. En última instancia, la lección aprendida para nosotros: nunca trate de hacer la cena en una escala de tiempo a menos que tenga una reserva y pre-ordenar si es posible!

Food was delicious, and service from Michael and his colleagues was outstanding! so accommodating to our young people with ASN, and couldn’t have done enough for us. Many thanks again and continue providing fab service!

I went for lunch with family. The staff were all very friendly. The customer service was great and food was beautiful. Would highly recommend.

Chicken was like rubber Pasta was bland Ice cream Was nearly melted before it go to the table all very disappointing. Never 👎 again

We wondered why Toni Macaroni next door was pretty much full and Zizzi was almost empty. Now we know why. We ordered 2 pizzas which were the worst pizzas we have ever eaten. The bases were thin and made from a very messy dough and the cheese and toppings were almost non existent. I asked for my margherita without basil but the there was hardly any cheese on either of our pizzas. There were two waiters and people started flooding in (probably because Toni's next door was full). The two waiters were working really hard but they definitely need more Staff. Two tables across from us ordered prawns on hanging skewers and the prawns looked so insipid I really hope those customers didn't get undercooked prawns as they would have been really sick last night. £37 for 2 pizzas, 1 coke and 1 water - not bad value for money on a normal day however we felt this was an absolute rip off for such rubbish pizzas.

food would have been OK if it hadn't been stone cold.

Food and service was excellent. Well done 👍

Lovely meal this afternoon. Food was good and the staff were very friendly. Much better than our previous visits some months ago.

Came in for some dinner after work, and was served by the lovely Sam. We ordered the Chicken Calabrese and Prosciutto Carbonara are both were really nice! Service was quick and food was lovely, cannot wait to come back. Thanks Sam!

Came in for some dinner after work, and was served by the lovely Sam. We ordered the Chicken Calabrese and Prosciutto Carbonara are both were really nice! Service was quick and food was lovely, cannot wait to come back. Thanks Sam!

Good points: They take Tastecard and the staff were very helpful. Bad points: My wife’s Risotto was very wet and not very tasty. See dietry restrictions section below re my pizza.

Food is terribly overpriced. Pizza toppings were very sparse, lucky if there was one mushroom sliced on the entire thing…and at nearly a fiver for chips, we would have expected more than a tiny poke’s worth! Service was very good and waiters were friendly attentive.

Served by Anna , friendly and efficient service, happy in her work. 😀

Very good place for food. Service was good

Poor quality dish. Both overcooked and u dercooked events in tbe dame dish.

Food excellent, atmosphere as expected midweek mid afternoon

Amazing food and lovely, helpful staff

Nicely located in Silverburn, Zizzi’s is well laid out internally and externally. Staff are attentive and friendly and the food on our visit was first class. My husband had calzone carne picante and I had casareccia pork and garlic meatballs. Clean plates all round. Worth a visit.

Food when brought was cold. Exchanged and brought new meal. Friend had finished by yime my meal was brought. Beef was very fatty and not pleasant to eat. Meal was not removed from bill despite complaining to server. Disappointing.

We had visited for lunch and decided to have a few starters and sides to share. We had my little 3 year old sister and we ordered a side of Mac and cheese and some garlic bread off of the main menu instead of the kids, she really liked them and we enjoyed the leftovers. Though our food came out promptly, it was a little lacklustre for the price. We did have a 30% voucher which is why we had chosen to go but I would not have paid the price for what we ordered. That is not to say we didn’t enjoy it, can’t go wrong with garlic bread and caramelised onion on top, very filling. Our servers were lovely but seemed a little run off their feet even with a small lunch rush, they could have used an extra pair of hands but were handling everything quite well.

We took our grandson out for lunch our lasagna came and it was frozen in the centre we asked for it to be heated this took around 3o minutes we had to eat our chips on their own as they would have been cold the time it took for the lasagna to come back my grandson had finished his food when it was meant to be a meal together no apology from staff and charged £78.60 for the worst food and customer service ever won’t be back and will warn friends to stay away . I had to rate this as one star to add the review but it is zero stars worst experience ever

I ordered my daughter the caramel brownie £7.95 it was tiny about 3.5cm squared would never order it again. It wasn't even worth half that price day light robbery the price does not reflect in the portion size. My advice do not order dessert from zizzi unless your sitting in and can get the portion your supposed to get. The pasta and garlic bread were fine

All the food arrived cold, pizza wasn't cooked properly, courgettes were over cooked, croquettes weren't too bad but too small

Been a few times now and always lovely and staff great as well

Lasagne was stone cold in center, 2nd time been food way below average and over priced, wouldn't recommend

Great food, good service, very quick and tasty! Ideal for refilling in between shopping!

Great place and good food. Lovely staff members as well!

I had a wonderful experience at Zizzi's, thanks to the exceptional service from Sam and Mike, the manager. Despite the restaurant being extremely busy due to the public holiday, they both treated us with kindness and enthusiasm. Sam went above and beyond by offering to help pack our leftover pizza, a gesture that isn't very common. Mike was very helpful when I inquired about chicken strips, guiding me to similar options available. Their customer service made our dining experience memorable!

Wonderful food and we were looked after very well by Martin, our lovely waiter. 10/10

Perfect, lovely service and great food

Called here without a reservation and there were no issues. Met by Nathan who was very friendly and attentive during our visit. He is a great ambassador for the company. Food was of a very high standard. Well done to the kitchen brigade for this. Always a great atmosphere here too. Will be back for sure.

Great Piza in Silverburn glasgow. Excellent staff too.

Very poor food experience Mediocre pizza and pasta dishes.

Food wasn’t as good as the previous visit. Hoping it was just a little off day. It was ok - just last time it was much nicer and we got the same cheese fondue both times. Service was great - which interestingly was the opposite from the last time.

We enjoyed the new pizza on the menu and. Calzone which was loaded with chicken and mushrooms. Really enjoyed it. Friendly service and good value especially as we got to use some Tesco club card points!

Went in for lunch ordered a Calzone pizza when it arrived the insides were barely warm so I brought it to the attention of the staff they took it away When it came back it was clear it had been microwaved as the centre now was incredibly hot and the rest a soggy mess. Needless to say it was left and not eaten and I asked for it to be taken away and made the staff member aware. I did receive an apology and was not charged for it however that was my first and certainly last visit to this plastic Italian.

Service was impeccable however the food wasn’t the best.

Staff very friendly excellent customer service The food was very good A lovely enjoyable time Everywhere was clean and tidy

We had a reservation for 5. Initial impression was OK. Seated promptly and the server (neither overly or under-friendly) took our drinks order and then food order. Starters came quite quickly. 4 of of us had ordered 2 sharing platters but what came was 2 individual portions of something in a similar vein (fonduta) We hoped to get the attention of a server to ask if our order had been correct / taken correctly but they all looked very busy and we were keen not to disrupt what was a special evening organised by one of the party as a treat. Wee bit nervous at this point anticipating an overcharge on the bill so we looked up the menu online to check what we thought we'd ordered and took pics of what we were served in case there was an issue. No big deal but this kind of put a dampener on things early on. Mains came out before plates were cleared away so quite aclumsy transition and lots of arms moving things about awkwardly. All the food was fine - my own personal opinion was it was a bit overpriced for what it was. My daughter's ravioli was genuinely cold at the edges. Some of the other dishes went down well. Again we sat with our finished plates on the table while we waited and eventually my family decided to order desserts via the app. They came and again there was no room on the table because the main dishes took up all the room. This was the last interaction we had with staff. We paid via the app and left without further service. I didn't want to leave the table to speak to staff as I was being treated by family and didn't want to appear ungracious but I could tell they were a bit embarrassed at how underwhelming the meal out had gone. I think they chose this venue having had good experiences in the past. Our lasting impression of this one is somewhat different

Food order was wrong and food came cold.

Absolutely shocking will not be back service of some of the girls and ridiculous used to love this place going down hill big time

I've never been to a Zizzi before so we looked at the menu beforehand and chose here. We had a starter, sharing pizza and side then a dessert each. 3 drinks and the total cost was £53. I felt it was great value for money, food was piping hot and fresh. We really enjoyed what we got and felt it was good value. The restaurant was a bit cold we had to put our jackets on halfway through our meal. Our server was lovely and very attentive to us. Would definitely return and have recommended this place to our friends.

When ordered we were provided a delivery time when the order was confirmed which was between 30-50 mins, during the processing of our order this later changed to 50- 80 mins and arrived at the 80 mins. The food was cold and had to be reheated and none of the food was up to the standard of what we would expect from Zizzi. Won’t be ordering take out again.

Food was very cold when it arrived

Beautiful atmosphere, quite, food so tasty and not too pricy

Food was so tasty 👍 and not too pricy ,

Been here 3 or 4 times previous and always been good but nothing this time. Place was freezing even inside the restaurant, staff must have seen this as people were sitting with their big jackets and scarves on. Not an enjoyable environment especially as it meant the food was cold before you finished. The table for 2 is too small for menu, glasses and food, if you have the rustic pizza the board is hanging off the edge giving you the fear of it falling off or knocking your glass off. The toppings on the pizza have been reduced in quantity/quality whilst the sauce and the extras in the pasta dishes are pretty scarce. Not even shrinkflation as the prices have gone up not stayed the same. Overall really grim and disappointing as really liked it here but given the above it is no longer good value, good food or good environment. Time to give somewhere else a try.

Have eaten here before, seems to have gone downhill. Food poor quality, small portions and not hot. Staff seems clueless. Restraint always cold. Avoid and eat at bread meets bread.

Food is good but the service is dreadful. Staff are rude and have attitude with you when serving. “Are yous wanting drinks or wit”

Delivery was over an hour late, but to be whole heartedly honest, the food was on a different level, due to its late arrival the calzone was reheated the next day, and boy was it tasty. Different level food if they could control the delivery times

Poor experience. Not recommended at all. Service was extremely disappointing.

The pizza was very bad I was missing some ingredients and I no was cooked properly the pizza the worst pizza what I was eating on my life

I always enjoy a visit to Zizzi, great menu with lots of options. On my last visit a had a really tasty salmon and pesto risotto and Courgette fries which were very good. The desserts are usually the highlight though and their Salted Caramel brownie is brilliant, so fudgey and rich!

The food we started of with the garlic bread and balsamic onion and mozzarella, if you haven't tried this you absolutely must👌. I then had Strozzapretti Pesto Rosso which was also a winner. The service was good for what it was though they were understaffed, however the guy could have made his life a whole lot easier by pointing out that you can scan the QR code on your table card and place you food and drinks order through your phone, something to note if you are visiting you can also pay the bill thought your phone.

Toppings on the pizza were terrible, very sparse & they couldn't even cut it into slices for us. For the price they charge the food is ridiculous. Ordered large fries & they came it a tub which was luck if it was half full. Won't be back.

Whist on holiday in Ayrshire we met the Glasgow branch of our family for a get-together meal. Nine of us in total. We had a mixture of pizza, pasta vegetarian etc.It was quite late so the place was pretty quiet which meant that the service was quick and efficient.we all enjoyed the food and our server was friendly and efficient. Wagamama is normally our go to place at Silverburn , we’ll have to add Zizzi to the list.