Zizzi in Reading

I had a really good visit to Zizzi in reading with my five-year-old. The food was great, as was the service; special credit to our waitress, Darcey, who was friendly, attentive, helpful, and just all round great at customer service.

Ryan was really attentive to our table and a lovely server

We had mac n cheese and carbonara. The pasta was overcooked or worse, just microwaved as it was rubbery and sticky. Bot dishes lacked any flavour. Zizzis food has gone downhill, we used to loving coming here.

server alex scammed me and my friends with “optional tip” but not giving us an option, just ticked it herself and made us pay without letting us decline it. ruined my friends birthday. not happy

Food was really nice as were the drinks. The waitress was pleasant. Issues around it advertising sign up and get free garlic bread, to find that is not available for almost a month. Was advised the 30% was before 5pm but upon checking found it was all day, so did get the discount in the end, but shouldn’t be this difficult. Overall it was nice but not spectacular.

Shaquille was really engaging and helpful which made it a pleasant experience. Thank you s

It was absolutely amazing, especially truffle salami and mushroom pizza! Service was very good, a girl named Alex was the absolute sweetest!

(Tuesday Evening) The service from Lucia and Shaquille was amazing even whilst managing a busy evening. Every one that was working that night was phenomenal!! Well done and thank you :)

Noel was amazing and friendly and very welcoming

Fantastic food, lovely service!

Fredy offered great service, food was nice and as expected!

Our server Fredy was a great host and food was lovely :)

Went in for lunch on Sunday 23rd February with a e gift voucher. Ryan our server came over and asked if we wanted drinks and we knew what we wanted to eat so we a ordered food at the same time. Ryan was really lovely and friendly.He made us feel welcome. Great restaurant.I would recommend it to anyone.

Very enjoyable atmosphere, excellent food quality and quantity, and an outstanding service provided by Ryan. We will be back soon!

We were instantly greeted upon arrival, seated and Alex served us. The food was on our table in about 5 minutes. Super quick. However the chef Suraj who cooked my Pizza absolutely nailed it. After a week of wanting Italian this his the spot! Thank you very much.

Alex looked after us very well. We enjoyed the food.

Food was delicious and service was amazing from shaquille. Very polite and attentive

Shaquille was amazing and has impeccable customer service skills a fab birthday meal for me 🥳

Shaquille needs to get promoted and a raise. He had a smile on his face and positive attitude. Personally I would of been in tears if I had to serve people like us

Shaquille was so sweet and friendly, really attentive and welcoming!!! Food was very quick. Our large party was handled very well!! #promotionforshaquille

Shaquille was so attentive and made my sisters 18th birthday really special!!

Poppy was serving us ! Food was delicious . Service was also good

Shaquil was my server Amazing Food

Treated my husband for lunch who was amazed by the food quality, and the outstanding service provided by Ryan. Will be back surely.

It was a great food and Fredy was amazing and very friendly. Thank you

Reading Zizzi - wonderful meal, tasty and good value for money. Our waiter Ryan was FANTASTIC engaging and helpful when unable to to make menu choices.

Have been spending a week in Reading. Originally comming from Germany. Have been in a quite few restaurants.... Zizzi is the BEST. Service.... Food... Staff.... absolutely amazing 10 out of 10.

Tasty Pizza as usual, lovely service, Wonderful experience...Thanks Fredy

Fredy was super helpful. Food was great and everything arrived on time. Would come again.

Noel is an absolute legend, fantastic service, very warm and friendly but also extremely accommodating. Would happily come here again for a chance to be served by him again😁

Pia was really nice she helped us a lot

Had a lovely experience with my kids.. Freddy was very helpful in getting us the food on time and helped us get our Zillionaire rewards!

Excellent food and service. Had a mix of small plates, all cooked perfectly and delicious. Lovely cosy atmosphere. Highly recommended.

Good food; quick service and friendly staff.

Great Zizzi with excellent staff and good service. Pizza and dessert are very good

Fredy provided excellent service! The experience was great thanks to him. Highly recommended!

Nice food and treat for my daughter. We were the first in at lunchtime but toilets felt very dirty despite just being cleaned. Staff were pleasant overall and were enjoyed the food.

Very average. Some of us had the Pasta Superiore and this was a mistake. Poorly cooked pasta, over cooked salmon and cloying sauces. Veggie lasagne looked radioactive with no texture whatsoever. Only bright spots were the deserts.

The service given was excellent. From having the seats to order provided. Particularly Fredy who served us all throughout with respect, kindness and professionalism. A great Sunday dinner indeed with the family. Plus the food was splendid. Only ashame that we could not use our Bluelight discount in this branch but otherwise can’t complain.

Lovely food, great server Shaquille.

First visit at Zizzi and they did not disappoint food was amazing definatly recommend and will be returning

Thank you to Anya for her frendly service and nice food !

The food was amazing I would definitely recommend meat sofia and the waiters and waitresses that served were very friendly, the atmosphere was nice and warm although a bit loud for me to hear properly but all in all great place to have lunch!

Served by Alex, very friendly and helpful

Noel was awesome. Really enjoyed the food. Excellent service. 😊

Shaq was lovely, excellent food!!

All so yummy and surprising filing. Would recommend. Kids say we should definitely come again.

It was a very nice and relax dinner!

Had a great dinner. The staff were particularly nice.

Alex was so lovely, food was amazing, and the food came out very quickly, all around great experience

Clair was a fantastic waitress.

Came here many years ago & walked straight out. We’ve been loving other Zizzi locations so we wanted to check it out. Glad we did. Same lovely food and well presented restaurant area. Welcomed by a friendly chap with a beard who was great with us. Thank you :-). Lady server helped us with the Zizzi club as I was confused by the Zizzi Pizza app. Thanks to everyone.

Always a great time, was a little chilly on last visit though!

Claudia was been amazing with us. Her customer services made our experience Magic. Our first visit here but not the last Super approved

Lovely meal, additional thanks to Shaquille who was lovely and welcoming!

Alex could not have been more helpful and accommodating and explained everything so well for us. And the kids all felt so grown up telling her when it was enough cheese on their pastas

Alex was amazing, she explained things very concise and clearly when I had questions. She was very calm and patient when we had four kids to work around! She was friendly and attentive. Thank you very much ☺️

Me and friend came to visit! , was a lovely service by our waitress Poppy, will definitely be back soon

Came here for a company meal with good friends and company last week Friday. The food was amazing, the service, cocktails and dessert. We all had an amazing time and can’t thank the team enough for a wonderful time and looking after us. We will definitely be back again in the future.

Claudia is amazing, good service and nice food, will come again

Noel was our server. They were nice.

Claudia and her team were excellent, great service and top quality food. You get amazing value for what you pay for, and more! Cannot recommend enough! 10/10

Good food, good service served quick and tasted good :)

Zizzi used to be one of my favourite place to go n eat. Nice restaurant, good food and nice view by the river. However, last night experience was putting us off ,can't believe we have been asked for a tip as well after all. We ask for a table for 2, restaurant almost empty, they giving us a table next to 2 other loud people ,and the table was right next to each other (from all this big area ) we ask if we can move towards the door and the guy tells us it is very cold there because of the draft coming through the doors. Instead of giving us a table for 4 people which was on the heater area and I repet the restaurant was almost empty (3-4 people inside )to look after the customers, they sending us there . Obviously had to eat with my coat on, and it was so cold. I was hungry and i couldn't be bothered to go find another place . I was eating in this cold .While I decide what to eat we are being told we should've have 50% off of the mains but the sistem "doesn't work" from the office so they can't give us this . I was like it isn't the customer fault is it ? Change us less then. We can't he said , that's why we are letting you know now so you decide if you want to proceed. Like if u don't like it basically you can go. Shocking 😵 .Excuse me but if you have an offer, the customer comes expecting that and you don't help in any way all you tell them is: u better pay the full price or go we don't care, nothing we can do. We ordered the food which was quick to arrive like I said 3 people in the restaurant wasn't that difficult, anyways food was excellent. While I talk to my partner and I'm eating we have been bothered so many times asling us how is everything. If I need smth , I'll ask you don't need to disturb me all the time .No offence but all I need and want is peace. Leave me alone to eat my food. They brought us some complementary pastas 3-5 pastas in a bowl. I remember the time you used to offer half of the paper bag with this.And pizzas used to be normal price, not 20£/ pizza like now and you still offered us more. Now, you can't afford anymore seems like . My partner needs to wash his hands before we go and he comes back freezing from upstairs saying he regrets he went there . It was freezing 🥶, the water to wash his hands the same and he was so cold after eating in the cold anyway . Zizzi, I've been eating in this place for years , never had such a bad experience, and on top of it when I was to pay the full amount obviously because it is my fault your system doesn't work is it? , they asking me to tip them. For what? What do you mean tip ? Said no obviously, the girl was in shock like she couldn't believe it. First of all why are you forcing this into people and secondly apart from the food, this place didn't make me feel good or warm or anything. Matter of fact as soon as I eaten we wanted to get out . I'm disappointed because I used to like the place. I won't be coming back.

Had a lovely pizza and lager. I messed up with the chilli oil, though, and paid the price later 🙃. Still, it's a nice place and good food.

A bit pricey for the meals available. It's not that special and not bad either.

We love coming here, the service is always lovely and kind, and the food is great! Would recommend for a cute little date night

Food was good but the service not 100% great, we got there round 10.15 pm and they where rushing us as they where closing at 11pm....couldn't really chill and enjoy

I am a coeliac, and when I walked in and said this to an employee he left me with a joke and no information. I was without help and in the dark when looking for food until a lovely woman came and helped but as an individual new to being coeliac I was quite anxious and it wasn't a good way to start my dining experience. After ordering food however my experience was amazing the food was very nice and was clearly labelled with not containing gluten. Furthermore, we asked for water 5 times and the employees were quite rude when we asked. In general, me and my party were pleased with our dining experience but we felt disrespected and made us think they had no care for us as customers. Our server ,who was a lovely woman, I have no complaints with she was amazing with explaining how gluten free food works and was a very good waiter to us. I would recommend Zizzis

Food was nice, but service was poor. Waiters looked disinterested and we felt like we weren’t cared for even though there was only 2 other tables in there at the time. They asked other tables how there food was but not us/ Whilst food came quickly, the service was lacking as they seemed moody, and then when we paying they insisted on giving a tip.

Fui hoy con mi hijo con necesidades especiales. Sentarse anfitrión estaba siendo difícil. Le pregunté a otro miembro del personal si podía sentarme en la cabina que ella aceptó. Luego el anfitrión del asiento nos pidió que cambiáramos la mesa. Estaba tratando de explicarle la situación en la que era tan grosero. Acabamos de salir. Si tienes un niño con necesidades especiales ten en cuenta este restaurante.

Alex was very helpful, she gave a great service, was efficient,polite and got us everything we asked for in a timely manner. Happy with our meal and would be happy to come again.

Food was great, service could have been better .

Great location , attentive and friendly staff

This is my 1st time in Zizzi reading and Freddy was very helpful choosing the menu.

the courier could not find the delivery location

Great food and great service from Tom.

Tom was very nice and did a great job.

Nice food and atmosphere. Please pass on thanks to the waitress who served us, they were patient and helpful, as had a large table of 14 to manage at an already busy time of year.

Amazing quick and efficient service. Will come back soon!!!

Really accommodating for a group outing for my company outing. I thought they were amazing.

My server , pia , was too good . Love it !

Great service from Pia and great food overall. Loved the place!

Fredy at reading was our server and he was excellent, there was quick service, great food and an overall wonderful atmosphere!

The food was great and our waiter Claudio was lovely. Great experience.

It’s our second time and we are definitely coming back Great service and nice food Thank you Fredy for the nice experience

Great staff having to deal with 25 of us in our party. Food was good and hot. It was a bit noisy but I think we were making the most noise. Sorry.

Comida servida rápidamente y buenas porciones. Muchas opciones para la familia. El servicio fue genial y la gestión fue bien educada. Manejaron muy bien una queja de mesa a nuestro lado. La mesa de al lado les había pedido que dejaran de abrir la puerta principal porque hacía frío. (Algo que no podían hacer ya que la gente tenía que entrar y salir) el gerente masculino trató bien su queja así que me llenó de confianza que si tenía algún problema se manejarían bien. ¡El pudín de chocolate fundido es brillante! La única caída es la falta de ciertos ingredientes temprano en una tarde de sábado. No hay helado de café o salsa de chocolate disponible. Mi hija estaba muy decepcionada.

Vinimos por el menú establecido y tuvimos un tiempo encantador. Reservado en línea y la mesa estaba lista, fue recibido y sentado al instante. Alex era nuestro servidor y eran geniales, super atentos y nos dieron todo lo necesario, y nos hizo saber lo que no estaba disponible. La comida era sabrosa, buenas porciones y buena relación calidad-precio. Fuimos a la hora de comer un domingo y aunque estaba ocupado, no esperábamos siglos para comer, ni nos apresurábamos a salir. ¡Volveremos!

Every time we visit the mainland we visit a Zizzi, the food is always outstanding. Darcey was our server and she was an absolute pleasure.

Absolutely amazing service for a group of 30. Food was fab too

Wonderful hospitality and service. Thank you Noel and the team

Service was brilliant, Magda was lovely

Had a lovely evening at Zizzis, thank you to Lucia for providing prompt and cheerful service!

Brilliant food and great service! Special thanks to Lucia :D

Lucia was a lovely waitress. Always smiling, and happy to help.

Lovely food and very lovely waitress Lucia.

great food and great service from lucia

10/10 service , food was amazing ! Lucia was attentive , kind and very helpful ! Thank you so much !

Great taste. Lucia was very helpful with the orders, very patient. Had a great time.