Zanres in Aberdeenshire

Would like to say the food was lovely but never got chance to taste Placed order on phone and was told 15 minutes I arrived in shop 15 minutes later told young lad that I was there to collect order I got a blank gaze off him and he repeated what I said and continued on with what he was doing There where 2 other staff in the shop and they also ignored me I've been in chip shops all over the UK and can honestly say ghis is by far the worst I have been in for service I waited 10 minutes and left

£9 for sausage and chips and 1 can of fanta. Must be one of the most expensive chippys. Sausage and the chips were preblanced (warm ups). I threw 80% in the bin as it was tastless rubbish and a rip off.

Waited a while despite not being busy. However the food was nice but not the best I've had.

It is obvious from the moment you walk into Zanres that it is a well ran company with high standards. The shirt & tie uniformed staff, good menu and local deal of being able to buy mushy peas for £1 extra with my standard haddock supper, all impresses me. Seems like a company that is achieving consistently high standards. Clever business model. I would like them to add a veggie burger to the menu - Ideally not fake meat like quorn, but a breaded burger full of European vegetables, with lettuce/mayo/bun. Tasty food.

Ordered 2 macaroni and 1 chips. Waited 15 mins plus despite the shop not being busy. Also the fryer, John, has a real attitude towards the staff. Made me feel uncomfortable on their behalf. The macaroni wasn't as good as usual but the chips were nice despite the wait.

Fantastic friendly staff , my chips where undercooked but special sauce was lovely

Got a fish supper, it wasn’t the worst but it was so greasy that after I finished eating it felt like a had a thick layer of wax grease in my mouth.

Always a good fish n chips from here.

the most disgusting fish in my life, you can really taste the water, the fish is frozen, because when I asked him to show me the fresh fish, he only admitted that the fish was frozen. I HIGHLY DO NOT RECOMMEND and don't be afraid to return it if you don't like it(0.5 star is to much)🤮

not enough special sauce for the school kids,they have put the sauce away so the workers do it instead of the kids doing it them self’s.

Just a good 4 star chip shop, other family members disagree, they all say it's 5!

Faulty advertising in their weekly special as per usual. Wasnt going to do a review but I have picked up on this issue before so I will delete my post once management finally rectify the issue.

they did not give me enough special sauce

Fish and chips excellent. Special sauce not too good

Excellent fish and chips .Picked the large and didn’t disappoint. Lovely crispy batter . Good battered sausage and chips. No batter at end of sausage which was the only negative . Great chips. Easy to order on line. Delivered at allotted time. Certainly be back

2 suppers last night 1 meant to be large fish seen bigger in fish bowl it was over cooked dry burnt batter went in binn Wife's chicken supper exactly the same also binned never again not got a patch on clerkhill chipshop unfortunately closed on Sunday

31 quid for two scabby fish suppers is there extra charge for ordering online? Plus 7 quid delivery? Whos delivering it? Amazon?.

Burger was trash worst meal I’ve had wouldnt feed to a homeless person burger was half cooked aswell as the onion rings on top full thing fell apart totally inedible

Meal came roughly when quoted, ordered a slush for my daughter , which never arrived so I called the shop and was told I'd just have to wait quite a while if I wanted it delivered!! Very quick to take money but not so quick to satisfy the customer!! Shocking

One of the best fish suppers I've had in a long time. Huge choice on the menu.

I got a large haddock supper last night and it was delicious I’ll definitely be back 👍

This is the one that's open when the others aren't! There's a decent choice of things on the menu.

Management to set up better arrangement for pick up preorders. I stood in que for 5 minutes. This can happen when busy which is good for business but not for preodred customers. Another customer came in tonight and he said wont be back. That is sad as staff and food nice. I will be back. Please have a look at easy way. I would easy pay with card but not every one can pay by card so better suggestion required. Thank you.

Nice food has a red pudding supper tastes nice

Great fish and chips and service

Was in there today very friendly food was excellent even got an extra sausage highly recommend this wee chippy

Terrible customer service, had 3 chances to get the order right, one member of family still waiting to be fed! Absolutely terrible! Disgraceful the way they don't care

Shambles ordering from em got order wrong 3 times customer service leaves a lot to be desired 1st and last time using them would NOT reccomend at all

Had a lemon soul supper was the best fish supper I have ever had. Place was spotless fish melted in mouth chips dry and crispy Delicious 😋

Ripped me off completely tried ti pass a crispy chucked burger off as a chicken roll and onion rings where not even cooked... Not been refunded ether.....

Called in for lunch for what we thought would be “famous fish and chips” the only thing it was famous for was the minuscule size of the fish and poor poor quality. Surprising outcome considering Peterhead has the BIGGEST fishing industry, and to receive something that wasn’t the size of a decent goldfish. Laughable. Not to mention, was offered garden or mushy peas which I am still yet to receive. Completely and utterly robbed and not worth the time or effort. My 6 year old would eat more than what was given. The most expensive goldfish I’ve ever had!

I order at zanraes tonight in a happy mood then the prices on the board was cheaper then it was then we had to wait over 30 minutes just to get our food even tho it was on the warming table, then I went home to open my fish and chips and the fish was burnt. I am appalled at this and will be expecting better next time, even if there is a next time.

Expensive and no the best in town any more.

The food was fantastic. We were staying in Peterhead for one night and decided to both get a fish supper for the night. The lady serving us struggled a little with our accent and we struggled a little with hers so it took us a little bit time to get what we wanted ordered but the conversation was polite and not at all frustrating. The fish itself was fantastic and one of the best I’ve ever tasted. Fully recommend this little chip shop.

Good food and it was on time for picking up

The chipsteak was aright but the chips were poor, its a hit or a miss and this time it wasn't great.

Always visit here when I go to Peterhead.. amazing food always cooked to order.

Lovely food, best fish and chips in town 😋

Really good red pudding supper. Delicious!

took two attempts to make the chips and cheese, put far to much special sauce ontop of it.

Excellent chippy with a good selection of food and friendly staff.

got our order delivered, wrong drinks and missing dips that we paid for, told no one was available to come back and deliver this for us. burger was good but chips were terrible.

Order ready on time, great choice, fab food

Ordered from here twice Never again. Greasy fish mainly batter. Undercooked chips. I had put in the order that this was an issue on past order. Obviously ignored. All went in the bin. Was a waste of overpriced money. Avoid

I have just recently been to Peterhead for a week's visit as I have friends and family there, I decided to have a zanres one of the nights as I remember them always being very good and tasty...on this occasion it was not..I ordered the small haddock supper with mushy peas, it was not how I remembered it..the fish was tiny, thin and lacking in taste, the chips obviously were lying at the bottom of the chip tray, think, dried up and hard..the only decent thing I had was the mushy peas...never again zanres..you've let yourself slip, and to top it off, our order wasn't ready when you said it would be ..🤔😶

Got a single fish and mushy peas! Enjoyed it too.

£8.90 for a standard supper. Average at best, a lot of fat still dripping off it. Certainly wasn't awful, but nearly nine quid for a meal that Bob Geldof would feel bad taking to Ethiopia is hugely disappointing.

Fantastic and definitely recommend! Always best of service and great food!

Excellent food. Very clean premises

The smaller chippers are better value for money - much larger portions…

Great chippy, the fish was so nice and the batter lovely and crispy. Only downside was the gravy which wasn't that great but it didn't spoil the meal coz the fish more than made up for it.

Used to be good but after several trys over 6 months only 1 was edible. Price is high for the quality you get, Staff are never happy to serve you and the food is always late. When i raised the issues i was basicaly told i was a liar and the issue cant be resolved because no manager in. Never again. Went to other takeaway and it was readyin 15 miniutes with no issues.

Best fish suppers from this place full stop. Wish you had a branch down In Angus

Ordered a delivery only 4 suppers were ordered. Forgot 1 fish and 2 tubs of special sauce. Other items in the order were cold and took over an hour arrive.

Food was really good and fresh although I had a long wait even though I phoned in the order and was told what time it would be ready and was 20mins waiting past the time.

Awful, sausage tasted and felt like it had been dipped in water and let to dry, chips were stale. couldn’t eat most of it worst fish shop food I’ve ever had.

Decent Chip Shop, used the online ordering service a few times over the last few months, delivery fee is very steep compared to other take out places. Went in for a walk in on a Sunday night, good Covid protection in place, and didn’t have to wait to long for the order to be completed. Fish was ok but limited chips, and some were were burnt and hard. The new buzzer system allows you to go back to your car and get informed when your orders ready.

Always been one of the best fish and chip shops in Aberdeen shire freshly cooked while you wait for your order have known this chippy for 60 years

Over rated fish and chip shop. Ordered large fish and chips x2 and scampi. Both fish came over cooked with dark brown over crispy batter. Neither fish could really be considered as large. Each portion came with about 20 pieces of chips, hardly a large...two stars because the scampi and friendly staff, otherwise i would have given this venue zero stars for food.

Very miserable staff ! Asked for a medium fish when I picked it up it was full of water which just poured out my fish ? Never seen anything like it in my 38 years Not nice at all and couldn’t even taste any salt or vinegar!

Special haddock supper, could only eat the fish after so called bread crumb dressing taken off. Chips below standard. Can catch the fish but canny cook it! Service poor.

2 large fish suppers nearly 20 quid and is really a small fish. Asked for salt and vineger and it looks like it's only been threatened with salt from at least a distance of about 5 metres.

I ordered the large Haddock supper. Chips ok and the fish was nice but tiny! I wonder what the small is like!Covid secure? I did not think so. They allowed plenty of customer inside at the same time and over 50% had no masks! Maybe Peterhead has many people exempt as nowhere seemed to enforce anything.Not worth a visit.

Normally very good, but not so good on a recent visit

Orders twice since moving to Peterhead can’t complain good portions sizes for children’s meals and food always hot on delivery also taste so fine will definitely make this my preference when fancy a chippy

Very friendly staff in the Peterhead shop just now! It took two girls to make my Knickerbocker ice cream, but I think one was a little distracted by my accent. 😁

Nice fish & burgers, love their chips. Covid safety observed, you get a electronic device, then wait outside until it beeps, then you can collect your order

Always love going to Zanres... Will be last time for a while... chips were absolutely disgusting, even heard the staff saying they to each other that they have already been refried twice, absolute honking so they were.

Excellent service, fast even though there was a queue.

Ordered and paid in advance for a standard haddock £7.80, never got see it being prepared or boxed because of Covid-19®. So eventually opened the box away from the shop to see a tiny fillet never went back to complain but I wonder what size the small haddock on their menu would be? The one I got must have came off the back of just legal landing size fish 300mm so how can it legally get any smaller? Extremely poor value for money at a time when people need to be eating more local fish. I feel cheated by Zanres. Maybe it was small they gave me by mistake or double standards depending who the customer is?? If the fish was a decent size would have been 4 stars. I remember the Dolphin Cafe standard haddock... well it wouldn't fit in that box. Wouldn't it be honest if their menu stated the minimum weight for each of their 3 haddock sizes and they weighed it before battering so you could see you their honesty.

Good covid safety procedures. Good portions of food and very tasty 😋

Great food, Great prices, okayish customer service

Pretty good, but not great food. Expensive for what it is.

Had to take back food as badly overcooked and foreign piece of chicken in with Scampi. Milkshake awful as filled with ice crystal. Pie inedible and black inside. Very expensive. Won't be returning

Best fish and chips for miles, fresh and no bones. Did a round trip of 273 miles just for that reason.

Again not good enough as subway and other takeaways where gloves and masks and washed hands in-between customers. So Why can't you instead of waiting for government rules. Not good enough no gloves when handling your food and no face masks when in the middle of a pandemic, gloves especially when handling food should be worn and because in middle pandemic should be whereing face mask as well.

Enjoyed the produce, good safe COVID system.

Lovely suer inight x nae bother with new app

Horrible service would never come back again. Went there in February, ordered a couple wraps, the lady on the till was working with money, dropped a couple notes on the floor, lifted them up and without washing her hands went on to touch unpacked food. They even mixed up the order and gave us the wrong wrap, they fixed it though. But still hand MUST be washed before touching food. I don't believe they should open during the lock down, so disappointed and don't believe any health and safety procedures would be adhered to

I got a triple decker burger supper and the burger was just bland no flavour just basically tasted the grease and on top of that they don't know how to build the damn thing it was sliding off, lettuce was soggy, only giving 2 stars as chips were okay not the best wouldn't recommend

The place to go. In Peterhead if you want a good. Chippy everytime

Jumbo Scampi Supper simply to die for. Jucy big langostines what "prawns" should taste like. Delicious, well done Zanres

Best fish I have ever tasted as it is so fresh. Small fish supper a good size for me. When on holiday in Nairn went over to Peterhead especially for fish supper & Prison Museum. Will def return.

long wait for poor quality produce, chips are not always fresh, poor quality black pudding and not the best customer service

Excellent quality fish and chip shop

Best chipper in phd. Also hot when delivered.

Wee handy supper twice fur great dinner

Overpriced and the poorest quality chips I have eaten or rather did not eat in a long time.

Cant complain at £1.99 for burger n chips 😁

Bought two jumbo cod. £12. Fish was fresh but tasted bitter and rancid because it was cooked in old saturated oil. Wouldn't go back.

Went to,local chippy and queue out of the door and small staff so headed down town to Zanres. Just as busy but well staffed and my order taken as I walked in, Did not have long to wait and soon on my way home. Excellent supper.

thanks zanres thats twice ive been ill after being in your peterhead takeaway it wasnt the chips that btw were undercooked it was the unreal heat in your shop that cause i had my jacket on made soaked from head to toe in sweat even though i stood at the door then when i walked up the road i froze cause my clothes were soaked with sweat. So thanks for ruining my day and giving me a cold

Oil should be changed more often

Always a nice piece of fish, I prefer my chips a bit darker though but delicious anyway

Went to this place last nite thought i would treat myself to ZANRES SPECIALS JUMBO BATTERED SCAMPI. It was disgusting i asked for NO CHIPS JUST SALAD. But got chips & the scampi was so overcooked scampi was burned inside.NOT A CHEAP MEAL. The fryer was well under pressure evertime someone ordered THE VOICE THAT WILL BE 15 MINS THAT WILL BE 20 MINS. After waiting more than half hr. It wasnt worth waiting for.

We were advised that Zanres was the best place to get something to eat in Peterhead. It was a rainy night, so we decided just to get a takeaway and eat it in the car. The place was heaving, which is an indication that it is a firm favourite with the locals. It was good quality, not too expensive and service was efficient and friendly.

Chips cheese n gravy and chicken fillets was great! Always get the same thing. Good chips , quite fast and friendly staff

The chicken fillet supper with salad I had was first class

Good crispy batter fast service nice chips but very lean on the portion of chips . Pleasant efficient staff

Visited Zanres for a supper during our recent break in Peterhead. Went in at 10pm for a white pudding supper but they had none left so had a black pudding instead, it was good and the chips were decent also