Zan Fish Heatherton in Derby

Excellent food with super staff.

Ordered the kebab in pitta for £8.75 and it was extremely small. Quality of the food is reasonable but don't order this if you are hungry. Service is reasonable but slow even when not particularly busy.

Always top quality, staff are great

Best chippy I've ever been to. Staff are great and make conversation. Love the team and the food.

Not a bad word to say about this place. The staff are top notch and give this Zan fish a welcoming atmosphere. Put a big order in and it was prepared on time. Quality of food is always on point too

Brilliant fish and chips. A large fish is excellent value for money. Well cooked and friendly staff.

Just had sausage, chips and gravy. Delicious.

Fish was fantastic, clean crispy batter, nice chips, good value for money cheerful, helpful staff

Sorry to say this but what a rip off asked for a donner kebab with salad not a salad kebab the amount of meat you could have eaten in two bites shall not be having another

My wife and I had fish& chips looked ok but didn't taste of anything . So won't be going back . No we didn't have covid or anything like .

Great food,great staff,highly recommended this chippy 👌☘️

Scrappy bits of chips, some green

Went early lunchtime ordered 2 small fish. They were definitely not freshly cooked very dry. The young laf was friendly but the girl was not.

Had fish and chips for lunch today, the chips were pretty bad. Couldn't eat them, they went in the bin.

The food specifically the chips were awful. The chips were tough and chewy. They weren’t nice at all. I had to throw them in the bin and only ate half of the chips even though I ordered a small portion. The staff are friendly and it looks clean. But the chips really were a let down. I don’t know what on earth they are doing to them.

Gone down hill over the last few years. I have known Nick for 15+ years and used his shop(s), but this Heatherton store is not good. They often get orders wrong (my wife is just taking a Bread crumbed Haddock back as we ordered a Cod) , the portion sizes (kebabs in particular) have got a lot smaller as prices have risen. I had started going to the Littleover shop, but now find Steve's Ocean Fresh in Mickleover a much better option.

The food and service is always excellent

Ordered on line. Ready on time. Friendly staff.

i hate to give a negative review but this is the 2nd time i have been disappointed. For me Zanfish was the best. I had mixed meat and chips, last time i had it on a pittar bread the chips and the bread were fine but the mixed meat was not, the kebab meat was hard, dry and not much of it, the chicken was hard over cooked very dry. Weirdly when i collect its all fine. So what is the problem? is it because its been left for a while and reheated, maybe warmed up it a microwave I don't know but it cost enough so you would expect better. Still lesson learnt, i won't order from them again.

We used to love this fish & chip shop, & the fact they do gluten free is fantastic. However, the last 2 times we've used them, the fish has been really disappointing ( we thought the first time was a one-off). Thick batter, 'grey' thin fish. At £8+ for a fish absolutely not worth it. We won't return. Very sad.

Put in a huge last minute order for my department. Zanfish Heatherton got the entire thing ready with incredible speed and with nothing accidentily left out. Although they unable to provide one of my items, they instead gave me something better and of double the value. They also threw in two free bottles of coke!

High prices smallest portions with longest wait

Amazing service and very friendly staff

Great service from friendly busy staff, lol.Great food.

Super amazing place and amazing GLUTEN FREE FISH AND CHIP and other gluten free items on the manu . I would highly recommend this chippy and I have dried every chippy in and around derby and this is number 1

Gluten free option available for Saturdays and cooked to order. The question is if this shop can achieve it why can't anyone else? Excellent food with a large amount of choices, well worth a visit.

Nice food and friendly staff, I would recommend a try, you will not be disappointed

Went to the pub. Left at 5 mins past 21.00 And they were shut. Yet web site says 9.30. 21.30.

Great establishment, friendly staff and the guy with tattoos is great, really A class service can’t fault it. Great that they also do gluten free for me little one she loves it.

Some days, chips are nice. Some days it's not nice. Using different Oil? Old Oil? Different Potatos types? I wish they stick to the same taste so I'll know where I to go next time.

We bought 2 fish and chips. The fidh was very fresh tasted beautiful. The fish were very large and the batter was not greasey. The chips were fresh.We shared a chips..still too many for us.Very generous portions

Hard to find anything negative to say about Zan Fish. (Except that it's hard to pass a Zan Fish without buying a meal..)

Best fish and chips in the area

買了大炸魚一件（只有背部長長的一條肉7.5鎊）請客人取代魚腩部份，魚肉外有重裝甲的脆粉⋯⋯！

Food is nice but too expensive.

Rang up to double check they do gluten free on Saturday and to pre-order. The man said we don’t do pre-orders before slamming the phone down before I could find out if they definitely did gluten free. Bad omens. When I got to the shop I ordered 2x gluten free fish and chips and a can. I said I will pick up the can when I leave so I don’t have to hold it. He told me it would be 8 minutes. 40 minutes later my order was ready. There was no apology just a ‘thanks for waiting’. On the way out I picked up the can I had paid for from the fridge and left the shop only to hear ‘Come back here! Youhave not paid for that can!’ from a different member of staff. Thankfully the man who did serve me remembered my order but it was unpleasant to be accused of shoplifting. The fish and chips were okay but the GF batter nowhere near as good as at other places that do GF such as Etwall or Stretton. After spending 40 minutes watching customers collect their orders, I came to the conclusion you need to order using an online app to get decent service because if you don’t pre-order online you are treated like a second class citizen.

Very expensive, who sells chips box separately when selling already fish with high price. Also younger staff in evening was not enthusiastic and helpful,also felt they have no respect for customers,treated very casually and one of the guy was very aggressive with sarcastic answering when asked few questions about the prices. Staff really needs good training.

Always great quality and well presented. The gluten free fish are particularly tasty, we have never had an issue with Zan fish. We go every week and the staff now recognise us

Great chipper, good food plenty of choice

Lack of respect from staff especially from the younger staff

Best Chips locally as specially when just cooked 👍

Fresh fish and chips, great customer service.

Slow service and the queue wasn't moving. Stayed a while but left and went elsewhere.

Not happy with the thick and soggy battered fish

Called in while working locally. Usually go to Sussex circus fish bar which is one of the best in Derby where a large sausage, chips and gravy costs £3.00. Here it was a staggering £5.95! Food was ok but won't be rushing back.

Amazing fish n chips. Especially the gluten free days which let's my mrs enjoy it as well Staff were super polite, order didn't take long and overall a pleasant experience From memory the gluten free days are Saturday and Monday A little bit pricey but with the quality you get, you can't complain

I’ve been to this establishment several times, it’s local so I go back. However proximity will no longer win my business. The owner is a rude women. She has no concept of customer service and if you dare mention your chips were cold the next time you go in it’s all your fault. They have put there charges up to the degree it’s cheaper to go to the restaurant next door, I’m aware that all chippies have put their prices up but these are taking it. The Owner is unapologetic about any observations you may have and will charge you for inadequate food. Shouldn’t be allowed to be in business.

Always enjoy the fish and chips from here

Clean premises and helpful staff but very expensive compared to other places - £10 for cod and small chips. Chips really crisp and tasty but the fish/batter has a strange aftertaste which is really not nice and I was tempted to return them and ask for a refund but threw them away in the end. I will not use again.

Superb food and friendly staff at every visit. Having moved into the area recently I have become a regular visitor and not had anything to complain about and can not praise Zan Fish and their staff enough

Great fresh cooked food and excellent custoner service

Best fish and chip shop going, great staff . Visit 2 to 3 time a month never disappointed

Food was horrible and cold. Usually like zan fish but it’s gone down hill past couple of visits food has been horrible. Won’t order again

Nice range of items. Good to know it does gluten free twice a week as hard to come by

Lovely fish and chips. Gluten free option available Monday Saturday. Delicious kebab.

Best cod in the area. Well cooked and great chips. Not much more to say.

Excellent fish and chips and kebab.

Value for money, deliciously made food

Terrible. Dryer up old tasting food. Not impressed

Very overpriced staff was not that friendly would not recommend this place to anyone lady behind the counter concentrate more on her manner customers allowed to enter Shop without face masks

Chips are cooked with the Fish. Bad Service, The staff are contradicting each other, I get told one thing by one person, get told something completely different by another. Absolutely furious. Everytime I go in to this Zan Fish I always ask if the Chips are cooked in Vegetable Oil and if the Curry Sauce is suitable for Vegetarians. Always yes. I have even asked via Social Media where I was told to ask if I wanted my Chips and other items (Halloumi for example) cooked separate from the meat options. I have stated this on all my Online Orders with them, each time no problem. This week I got told they have always cooked their chips with everything else? Family member goes in today to ask in person as I was unable to and once again, it's always been cooked with the fish. So why was I told it wasn't and it could also be requested?! On Gluten Free day, do they cook items with other breaded items? If someone had an allergy to nuts, is it OK to be cooked in Almond Oil? If items are cooked with meat options then the item isn't vegetarian anymore. I don't mind that shops do this as I just find an alternative, but don't say you do something when you don't. Especially when beliefs and allergy's could come in to it.

Chips are cooked with the Fish!. Absolutely furious. Everytime I go in to this Zan Fish I always ask if the Chips are cooked in Vegetable Oil and if the Curry Sauce is suitable for Vegetarians. Always yes. I have even asked via Social Media where I was told to ask if I wanted my Chips and other items (Halloumi for example) cooked separate from the meat options. I have stated this on all my Online Orders with them, each time no problem, no contact from them. This week I got told they have always cooked their chips with everything else? Family member goes in today to ask in person as I was unable to and once again, it's always been cooked with the fish. So why was I told it wasn't and it could also be requested?! On Gluten Free day, do they cook items with breaded items? If someone had an allergy to nuts, is it OK to be cooked in Almond Oil? If items are cooked with meat options then the item isn't vegetarian anymore. I don't mind that shops do this as I just find an alternative, but don't say you do something when you don't. Especially when beliefs and allergy's could come in to it.

Zan Fish Heatherton. Has a range of foods, I've eaten many of those foods a d they are all delicious.The customer service is great, and hygiene in the shop is great too. They have covers and all the staff wear a mask. They also wear gloves to keep your food hygienic. One person always goes willing the worktop where you are given the food. I've given it a 4 because I personally think it's a bit expensive. But it's definitely reasonable if your having a party!

Gluten free fish and chips very tasty

Good food, generous portions and good service.

Best fish and chip in town. Worth the few miles drive to get some

Normally i have good experiences however the last two times ive ordered for delivery, the food has arrived cold and has missed things like mint yoghurt sauce etc.

Good food and service from a local chippie. Pre order and collect is easy and best during Covid restrictions

A generous selection of items available and on display. Chips were crisp and evidently cooked in clean oil to a high standard. Staff efficient, attentive and personable to a fault. A highly effective team. A solid choice for classic fish & chip style food. Would heartily recommend to anyone within distance.

Amazing. Excellent Value. Service + Food 5*

Lovely freshly cooked fish n chips! Had to wait but well worth it, if I'm ever back in the area I'll be visiting again, yummy 😋

Seem to struggle getting orders right ... food good ... if you get what you asked for

Regularly make a large order from here for a Friday treat at work and never disappoints on quality and quantity. Never finished a portion yet, always beats me!

Nicest fish and chips I’ve ever had! Parking is manic on Fridays though

Great Chippy! Generous portions and freshly cooked.

The best chippy. Great service too

Came up from Essex. It was the worst fish and chips ever the haddock was brown and not very nice at all. Sorry

Gluten free Saturdays & Mondays!! We go here every week great for the poor coeliac's who rarely can use takeaways, lovely food halloumi bites are a welcome option for vegetarians and they do pineapple fritters!

Food is nice worth paying a little more

Great gluten free fish and chips

As far as local fish and chip shops go, this one is great. The chips are cooked to perfection, as are the fish and the pies. The service is always friendly and quick which is nice and the prices are very reasonable. I have had my fair share of fish and chips in my time and this is up there with the best of them

Not a bad chip shop shame the chips are a little things on the ground being served in a box when your fish is in you don't get masses but what is there is very good

Great fish and chips what can I say. The family meal deal is pretty good too.

What a lovely bunch. I came for the first time because my grandparents love the place and I see why. Greeted on entry, treated with patience and dignity even if they took their time and the place was busy. The man (maybe the guy running the place) instantly put their order on upon seeing them and was very friendly. The food is amazing, well priced and the entire experience was clean, professional, welcoming. The fish actually tastes like fish, not battered cardboard like I've come to expect from some places. The people complaining about price are the same people who expect 2 pound portions of chips from the 70s and wouldn't know what fresh food tasted like even if they were slapped in the face. Oh, and the friendly girl on checkout heard my grandmother's story about how I live in Japan, despite the pressure on her to get the food out. Absolutely recommended. Support your local and especially if they're running an operation this well. A+

Good food good staff. Friendly and efficient service

Amazing! Tasty! And gluten free!

Very fresh feed and fast and friendly service

Perfect thin crisp batter . The chips and fish are not drenched in fat

Great food Great customer service but what's important to me is that the establishment is clean.

Good glutton free range of food on selected nights

Always been to zan fish to stenson rd site and never had probs,but started going to heatherton as it's closer and what a difference! Staff rude,no customer service skills, and to top it off I found some thing odd in my chips, apparently it was from cleaning?!! Now I'm back at stenson rd shop.

Great ... They also serve glutton free stuff on certain days

Always tasty fish and chips. Chicken kebab and chicken nuggets also very good.

Decent place pricey but decent quality

A top notch chippy. Great food, always sparkling clean and friendly staff make this a place worth driving past multiple other chippies to get to.

Great fish and chips! Chicken tikka kebab is good too!

Good food and service as always

Always friendly staff, and great service

Delish, fresh, hot food tonight...Quick and no washing up 😁

awful place , no kebab meat , long wait for fish which not cooked properly , went in the bin , staff cant speak english very well asked three times for large cod and they gavbe me haddock .well done zen fish wont go there again,