Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
Nº 693 in 813 in Derby
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2349 Opinions
Rubbish experience. Got to drive through window and no menu in sight. Staff member kept asking over intercom what we wanted, but didn't know how to answer us when we said we didn't know because we couldn't see a menu. Felt pressured into ordering quickly with no idea of what options were. Where was the menu?...
85 Opinions
Always fabulous service. Food good sized portions. After an awful time at the clock warehouse,this pub saved our family dinner.
476 Opinions
Non existent customer service. They also don’t have anything you want to order - we tried to order a chocolate sundae, cookie dough, milkshake, chocolate fudge cake and was told they were all not available. This was after paying. The entire party had to then choose alternatives they weren’t entirely keen on because we had already paid. I find it hard to believe they didn’t know before. We also witnessed a staff member being quite unkind to another employee who was taking orders, and seating walk ins, telling him off and telling him to wash plates instead of seating walk ins. When our food did arrive, only 2 out of the 3 items came. We waited 25 mins for a Sundae to arrive, when it didn’t we told the staff who said it was coming. It then took 10mins for this to arrive. It really shouldn’t take 35 mins to put some ice cream in a bowl. Youre better off going to Heavenlys down the road. Don’t waste your time here.