Based on 106 opinions finded in 2 websites
Based on 106 opinions finded in 2 websites
Opinions
Highly recommended. Lovely hot food and very tasty. Great size portions. Prices are reasonable.
Tina Taylor . 2024-03-12
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bad customer service. screamed at me down the phone when getting an order wrong when i had proof. ended the phone abruptly.
kass morris . 2024-03-09
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Never ordered over, the phone, always collected in person so can’t say anything about delivery. Food always hot very tasty. Has a good size portions and well priced. Waiting area needs improvement uncomfortable bench seat and stock in the way. Door is always open which can be quite cold at times especially when waiting with family or children.
STEVE ROGERS . 2024-02-04
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Left us £30 quid out of pocket and no food arrived on christmas eve. Using 'Just Eat' trick to avoid having to send food to customer being purposefully late, and if they cancel then they still get paid. Never answered the phone, never sent us a refund.
Dyson B . 2024-01-10
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Love the food, service and the service is really warm and feels so comfortable.....W establishment in my opinion🙌🏾
Breadhub B . 2024-01-05
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Nice food, set meal didn’t come with sweet and sour sauce even though it has chicken balls but she did give me a sauce for free
lee maher . 2023-11-17
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Their delivery driver is rude and blocks people exiting the parking area. Wouldn't order from them purely on that basis!
Barry Pearn . 2023-11-17
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The food was terrible we ordered and it come within 10 minutes so wasn’t freshly cooked the chips were hard and overly cooked the beef in black bean sauce was not great I used to use this restaurant all the time but I don’t think I will be using it anymore very disappointed when we rang to complain they did nothing about it.
kayceeboo19 . 2023-10-21
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Used for first time will be back it was excellent food , service and Delivery
Christine Pearn . 2023-09-28
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My family have used this take away for many years but last week it was disgusting every single dish went in the bin .I phoned up and asked why the food was so bad was told that they were using a different brand of rice and I could have a refund. So tonight I decided to go and have 2 steaks £28 my previous bill was £30 tried to charge me £15 I asked why as she said they would refund the last meals, her response was only the rice was no good yet yet everything else could only be eaten with rice… you don’t eat chicken curry without rice…. So I just walked out none of my family will be eating there again
Sav . 2023-07-06
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Amazing really hot food as usual
Steven Johnson . 2023-06-03
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Probably had this takeaway 10 times and it’s always brilliant. A lot of the negative reviews are about delivery — I’ve never had an issue because I always collect. Would recommend!
Samuel James . 2023-03-04
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Very disappointed tonight having used this takeaway for the last year, many times, only to be told they were too busy and would not be taking our order. Not really the way to treat regulars. Time to try another Chinese takeaway.
stephen dobson . 2022-11-26
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Ordered through just eat took 2hrs to be delivered if I could of cancelled I would very poor service.By the time it came,it was bed time not tea time will not be ordering again
Mick Thornley . 2022-10-08
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A decent tasting dishes are served here. Not the best but is better than average. Soup became watery when we reached home. Not much chicken add. Chicken Fried rice was good. Chicken in black pepper sauce was missing carrots, capsicum. Did not have enough black pepper so definitely not hot enough as mentioned. Salt and pepper chicken wing did not have enough pieces. It had a generous quantity of msg and chilli peppers. Mings Court fared better in comparison but a bit expensive. They definitely have potential to do better.
Christopher Premraj . 2022-08-22
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Amazing food best in derby! will always use this one now I have had many Chineses and this one is the top teir
M . 2022-05-31
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Phoned after an hour late to be told they cannot guarantee delivery on time even though there is a delivery charge? Phone was abruptly put down with no further notice of time of delivery. Not the first rime and won't order again from here. Will call them back in 10 mins if order not delivered but they do not seem to be bothered. Very poor.
Anthony Walker . 2022-03-19
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Ordered crispy aromatic duck and barely any meat , all fat and bones, won’t go here again
A B . 2022-02-20
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Don't take card cash only what the point so missed out on £30.00 today and will miss out on £100 we were going to spend on new year eve will find a better takaway.
Kevin fowler . 2021-12-15
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Have used this Chinese twice now. Both times delivery was early👍 Delicious food. Prawn crackers,huge. Plenty of chicken in main dish unlike some take aways. Thankyou Fung Wong.
Dawn M . 2021-05-23
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I ordered my food at 18.45. Its now 20.25 and the food is delayed yet again. I am a key worker and have to be up early in the morning and I have now not eaten and am £28 lighter. Its a scam!
Connor Todds . 2021-02-12
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Would give 0 stars if I could, waited nearly 3 hours for delivery that didn't turn up went to collect myself told me 10 minuets waited another 40 minuets nothing only to then be told it has been delivered to my house!!! absolute joke, requested my money back was told to do it through just eat but because they had marked my order delivered 1 and a half hours after delivery they refused £30.00 wasted and it was christmas eve I wasn't the only one in the shop complaining 2 others had the same issue as me. What a joke STOP TAKING ORDERS IF YOU CANT DELIVER IT FOR OVER 3 HOURS OR GIVE CUSTOMERS THE CHOICE TO NOT PLACE THE ORDER.... don't take peoples money expect them to wait over 3 hours for an order!
laura martin . 2021-01-28
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Eaten food from here 4 times and never been disappointed. Food was later than expected but worth the wait.
Brent Wetherall . 2021-01-09
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conmen, take money, claim they have delivered then refuse to answer the phone, don't use at all costs
Kevin Burrows . 2020-12-31
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Lovely food! Was about half hour later than expected, but when the food arrived the delivery man was really apologetic and we got free drinks followed by a little note on one of the bag of chips saying sorry! It's the little touches that make a difference Well done Fung Wong team!!
di s . 2020-11-27
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2 hours and still waiting. Shambles
Ryan Sheldon . 2020-11-14
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2 and a half hours i have waited for my 40 quid order feeding 4 children now 10pm and nothing the app stating delivery 8.25 pm then 9.15 pm and still nothing at 10 pm
Nathan Sparkes . 2020-10-30
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Very quick delivered. The food is super hot and is exactly what i have ordered. I will comeback again.
Psi . 2020-10-12
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I called in this place a couple of years ago and the food would have been described as bland at best. I called in here last week and WOW! I don't know if there has been a change in owners or if they have a new chef. The food was absolutely amazing, everything was cooked perfectly and full of flavour, I won't be going anywhere else for my Chinese food from now on, I'd give it ten stars if I could.
Michael Wittman . 2020-09-21
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Not many Chinese takeaway open at the moment, so tried this for first time last night. Was told delivery would take a while so no problem there as they must be busy. Food arrived in the time stated, polite delivery guy who left food at the doorstep. Nice and hot food when it arrived, tasted good and kids loved it. Great value for money and would personally recommend for a takeaway!!!
robhG383ML . 2020-04-26
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Just had a special chowmein don't know what was special about it it lack any flavour and any thing else like parwn pork veg and it was greasy
Kevin Fowler . 2020-01-16
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We ordered food via “JustEat” it was ordered at 1800 and we were told we should expect to get the food delivered by 1855. At 1920 we called to see where the food was. We were told the food left at 1910 and was seconds away. At 1940 we had a call from the driver to say he was just leaving and wanted to know where our address was. We asked why it had taken so long and it was due to them forgetting the order. Why not be honest when we called??!! We have been advised the takeaway can’t refund the money and we now have to wait on hold for ages to go through the refund process. A big thank you for ruining our evening with guests!!!
Mcc6600 . 2020-01-01
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Ordered a special fried rice. The rice was soaked through with what tasted like a mix of BBQ and sweet and sour sauce. I ate about a quarter of it due to being starving after a busy day. Only to find myself over the loo, throwing up most of the night
Aimee B . 2019-10-29
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In my opinion, the best Chinese takeaway in Derby. The family running it are very friendly and polite, the food is delicious and they’re efficient. Thank you
Emma Shooter . 2019-08-17
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Wouldn't recommend the curry sauce was very watery and tasteless. Chips was vile and looked preheated. The rice was horrible. I much prefer the lotus house better quality Never again!!
lyric central . 2019-04-16
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Really gone downhill. Prawn balls overcooked, beef in beef and mushroom slimy and bland.
Davina Durham . 2019-03-01
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They pick when they want to deliver to us and r very rude.
Charlie . 2019-02-14
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Food was delivered well withing delivery estimate, delivery driver very friendly. Chow mein was unfortunately so salty neither of us could finish. Salt and chili tofu was very greasy and tasted like it had been reheated. Chicken satay squewers were nice but not nice enough to make up for the rest of the order.
Kate McCormack . 2019-01-16
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Placed an order for delivery...advised that we would have to wait about 90 minutes which was fine. 2 hours later with no food appearing I called and they decided to state they had not received our order nor knew anything about it. The lady on the phone decided the best way to treat this scenario (once I had given her the order number) was just to say sorry and hang up. No offer to rectify the situation! I will keep an eye on my bank account to ensure the money taken will re-appear. Perhaps having read the other reviews we’ve had a lucky escape with not receiving the food. They are keen to take your money but not actually provide anything so be warned!
janejeff25 . 2019-01-12
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Tried eating from here for the 1st time....wont be doing it again...the sweet and sour sauce ruined my whole meal due to being made with lots of vinegar,?????? And it was disgusting.Food was so bland I had to throw it all in the bin so I wont be using the takeaway ever again.Annoyed I wasted my money even if it was only a tenner.I DO NOT RECOMMEND AT ALL
Angel Pinks . 2018-12-27
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Food was terrible....so bland and the sweet and sour sauce was like vinegar....dont waste your time....all went in the bin and I'm still hungry
Angel P . 2018-12-27
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Just had 4 x spring rolls tonight, but as Loveland normal
jan simpson . 2018-12-15
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25 minutes waiting sat in takeaway for 4 spring rolls
Adi Sadler . 2018-12-14
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They use the cheapest ingredients, the rice is terrible, and it smells like old oil they use. Best avoided at all costs.
garside26779 . 2018-11-06
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Tried here after having a bad meal elsewhere and thought it was very good. Have been back a couple of times since and both times we enjoyed it.
Andrew Wyrobek . 2018-08-29
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Tried here a few weeks ago and had a very nice meal and have been back a couple of times since. Always served piping hot and full of flavour
andrew_wyrobek . 2018-08-29
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Getting worse every time we order Chicken balls have halved in size order take well over an hour to arrive Curry was basicly off milk No spice no flavour of any kind. This used to be an amazing restaurant I will not be ordering from here again and I do not recommend it
Luke perks . 2018-05-23
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Had chicken and cashew nuts it was awful, 4 cashews and not much chicken, loads of onions and very salty beef gravy. Beef and mushrooms wasn't good either. Special fried rice was alright. Wouldn't risk it again.
Kay Peacock . 2018-05-04
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Really gone down hill since change of ownership
Nathan hewitt . 2018-03-16
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Not impressed the last few times, chicken seems slimy and even if you tell the staff your complaint they don't understand what you mean.
Lisa King . 2018-01-30
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Brilliant as always very friendly staff fast delivery service. amazing mouthwatering food wow. taste of China really authentic and food always 10/10. thanks guys u have beey kitchen 3x a week without fail. wish I could afford your chef. I'd have him my cook for life
Soloman Rahim . 2018-01-28
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I've never had bad food here, unlike another local Chinese takeaway. Food is always piping hot. The chow mein is great and full of flavour. Vegetarian dishes here are excellent - I recommend the salt and pepper tofu! Everything is obviously made with fresh ingredients and fresh spring onions etc as garnish. The prices are very reasonable for what you get, and staff are always efficient and friendly.
Treehugs . 2017-12-12
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Lovely good . Have to wait some nights for delivery as they get very busy
Vicki Fulop . 2017-09-19
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Great food good delivery service
Pickle rick . 2017-09-11
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I've never had bad food here, unlike another local Chinese takeaway. Food is always piping hot. The chow mein is great and full of flavour. Vegetarian dishes here are excellent - recommend the salt and pepper tofu! Everything is obviously made with fresh ingredients and fresh spring onions etc as garnish. The prices are very reasonable for what you get, and staff are always efficient and friendly.
Clare L . 2017-08-13
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Had to work very late one evening, and my usual takeway would have been closed, so thought I'd try Fung Wong. Remember using in twenty off years ago, and Assumed that any business lasting that long couldn't be all that bad. I was wrong. Counter lady seemed deeply uninterested. Fried Rice was OK, but Sweet n Sour Chicken was appalling. Raw veg and over-cooked chicken. They did include some free Prawn Crackers, but they were chewy. Don't know how they remain in business, but I'm unlikely to return.
Iain S . 2017-07-15
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Absolutely everything was bad. Order at 6.10 was here at 7.55, woman on the phone are very rude. Won't be ordering again.
Antoinette T . 2016-10-29
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We called in to this takeaway one night on the way back from a night out. The prices seemed reasonable so we ordered a meal, my Wife had Beef Chow Mein, Chips and a Pancake Roll while I had a House Special Curry with Egg Fried Rice. None of the food had any taste of ginger, garlic, soy sauce or other ingredients that make a Chinese meal, even the Curry tasted like bland soup. The chips looked and tasted like the frozen variety and were probably the tastiest thing on the order, but I could have done those at home myself.
richardgear586 . 2016-10-01
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the food was terrible the rice was a dark brown colour never seen rice that colour before the barbecue sauce tasted like vinegar
Mandy B . 2015-08-18
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Fab always really excellent food and service! Xx
Sammi Williams . 2013-01-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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67 Opinions
Ordered collection today, food was ready in 15 mins and 15 minute drive home food was still piping hot. Don't listen to the negative reviews it's just broke chavs on benefits that are crying that they didn't get a refund for free food. Highly recommend, food itself was really good, huge portion me and my partner was barely able to finish the food. Don't let the atmosphere of the place put you off
88 Opinions
The food is delicious, the service is great, one of the best Chinese takeaways of all time, keep supporting.
127 Opinions
The restaurant called me 5 minutes after my delivery time to say it would be 19:00. Had to contact Just Eat for an update. Finally arrived over 1 hour and 15 minutes late. However, the food as always is perfect. Thank you.