Zam Zam Grill in Coventry - Phone Number, Reservations, Reviews

Worse food ever received . Food was burnt and Donna wrap was sour and unedable.A waste of time and money!

Food never showed up Don’t know if it’s their fault or Uber eats but nothing was delivered

waited 2 and a half hours, only to have my order cancelled. The restaurant called to apologise and said the driver was stuck in an accident. I told him of this was the case, it would be a good idea to communicate with the customer and not make them wait 2 hours. He then proceeded to ask me why I think he is lying...completely got the wrong end and did not even let me talk. I was trying to advise from a customer service perspective but he did not seem interested at all. Horrendous & rude!

DO NOT ORDER! Delivery said an hour, as soon as I confirmed my order it jumped to an hour & a half. After the time had passed I called the restaurant to be told they have been busy so my food hadn’t even gone on the grill yet. By the time I got my delivery it was more than 2 hours after I had ordered it and I can honestly say I’ve never had a worse takeaway. I used to order from here all the time but the food I received last night was disgusting. It went straight in the bin, wouldn’t use again.

the food was amazing. portions were huge.

The chicken was uncooked and the chips was old and reheated

Always a very positive experience - delivery is usually early, food always piping hot and absolutely delish - my fav go-to for peri peri!

Food was absolutely disgusting come in a big tray complete mess

Shocking place never order from here I ordered food and they accepted but stopped answering calls after they said they Will prepare the food and 2 hours later didn’t even bother to send it nor update the app, very poor and will never order from here, bare in mind the condition of this 2 star place loool

Absolutely poor service. Got told my food was delivered even when I was saying I had not received it. Restaurant staff very rude and horrible. I am pregnant and all I wanted was food. Very very poor customer service !!!

The lamb chops were too burnt and dry. Cheese burger had a weird chilli flavour to it. The chicken tikka meal had a random bone stick in it!!! Not worth the price of how all the meals tasted. Used to be so tasty but never ordering again. Wouldn't have minded the food being delivered late if the taste good!

Such beautiful food , and fast delivery. it’s literally the perfect takeaway. thank you

Food is nice but being quite a bit late, let’s it down

ordered chicken tikka and naan all the naan was burnt and broken apart couldn’t tell what was chicken and what was bread lol

delivery was quick, food was hot. had the boneless chicken meal, they put the chicken pieces on top of the chips so they where hot. was happy bout it, love there own coleslaw. The only downfall I have is they sent a different drink to what I ordered. have tasted what they gave me and I'm not keen on it. not a lover of mango so never drank most of it. Will order again as food is hot and good portions.

my food has not showed up and it says it is here

The chips were horrible, my salad was just lettuce and red onion and I had a tiny and I mean tiny amount of coleslaw not to mention I ordered 2x half a chicken meal and it was DEFINITELY NOT half a chicken. very disappointed as this was one of mine and my partners favourite places to order from.

Not nice, ordered tandoori chicken wings, got bbq chicken wings that identify as tandoori. Coke turned up as Pepsi and curly fries where as straight as roman roads. I understand that places run out of items, however they could have phoned and explained the situation and asked if we would like to change the order. The other food we got was OK, but not the best.

i left a note telling them to ring me upon arrival as i live in a shared house but they didnt consider rrading the nite. I ordered veg samosa they gave me meat samosa, I also asked for cutlery they didn't give me any though. but food was alright

Food was so cold it came one late and the food was uncooked and it was the wrong order

Waited over an hour for my food to arrive with 3 separate delivery times, food was also cold when it arrived

Terrible food chicken wings tasted like it was thrown in the toilet and chicken fillet burger was dry and thin. Chips were soggier than my socks after a run. This place is dead don’t order from these lot

Avoid this place very dishonest people was told half an hour turned into over an hour food was also missing very disappointing and unprofessional I was told pizza dough was fresh but it wasn't avoid at all costs

my chicken wasn’t cooked properly nd it honestly did not tastes the same i was very dissatisfied w my order today and request some sort of refund

The lamb chops are fantastic, so tasty

I ordered the chicken this time, and i must say it was moist and spiced really well. I do wish it was charred a bit more, though the turnout was delicious!

The grilled food is cooked to perfection!

The lamb chops are succulent and cooked to perfection! Gold stars!

So good as always! Loved the lamb chops, loved the coleslaw, the fries are so delish! 5 stars!

Great! Was late & the food was warm & good!

Delivery was good however as i wrote on the note they never get the order right spice was too much and the amount of wings and chicken strips weren’t correct

Lots of chewy inedible chicken bits, never used to be like this, quality has dropped a lot

Zam Zams never disappoints me. Always on point with the spiceness and seasoning. My fav grill place for my cravings. I love y‘all coleslaw I need the receipe fr🤣

Was 20 mins late and it was cold dissapointed

I have not received my order till now how will I review can I have my order delivered please we are waiting for food till now and you have my contacts this is so frustrating to be honest .

Ordered half chicken meal tasted like boil chicken just nasty I do not recommend this¡

chicken wings slimy everything else fine

I ordered a platter that was supposed to come with fries and a bottle of Pepsi, instead I got just chicken no fries and a can of Pepsi. I paid 23 pounds and didn’t get my full order. Never ordering from here again

This is my own experience for take out. the guys are great and the food is always nice and hot this is my 3rd visit, so far no issues. the zam zam special kebab is very nice, the pizza is pretty decent on the 2nd time i ordered. i hope anyone that tries this place gets a 5 star experience as i notice in the reviews some have not.

Didn’t bring my fries first, then had to call numerous times to ask where it is and how long it’ll take to come, poor customer service to be honest

No fresh, missing items no taste

10 Minutes late and they gave the wrong food

Food was tasty, delivered in time frame given. However sent wrong dips. Would order again as long as more accuracy of items delivered

my food was cold , chicken so chewy felt like i was eating beef . they also didn’t give me the mint sauce i paid for .

am ordering a full chicken grilled platter but i got half

I have ordered Masala fish on nan meal and 6 pieces of wings. But they delivered me a chicken on nan with 7 up instead of coke and 4 pieces of over cooked wings and three chicken strips. I am not happy with this behaviour. If you don't have the required things at-least then don't take orders and waste customer time and money. I need my refund as soon as possible.

Cold fries the peri chicken was uncooked been waiting for this food to arrive for awhile just to be disappointed

the driver was so rude harassing my step sister when she has to come over to collect the food because the driver wouldn’t leave the car after i told him i wasn’t able to leave the house due to circumstances and he wasn’t nice about it at all asking my step sister what her name was whilst she was walking away disappointed as i order from here a lot and this isn’t acceptable

Love this place never disappoints

We did not receive our food !!!

Ordered at 10:30 didn’t turn up til 12:30midnight

Delivery took almost 2 hours to arrive the food was nice but the delivery has put me off the very least someone should get is the delivery fee refunded after waiting that long for food

food was of lesser quality from our last order

Shop closed must if left just eat machine on

The food was cold, they had some tomato mixed in the rice. Just the chicken was fine. Very disappointing

Nearly 2hrs late from order. Also they can't make pizzas

Delivery was longer than I would have liked, but it is a Friday night so can’t complain.

My food was late an I only had a tiny bit of kebab with my meal it was not worth the money I spent an it was cold

Food was very late I got the wrong ice cream (asked for caramel, got peanut butter) Don't like peanut butter or Pepsi. Not good.

Didn’t state anywhere that my food would be drowned in coleslaw which I do not like, no option to remove the coleslaw or I defintely would have!!! Cold and soggy chips and gave me the wrong drink! All in all ate about £2 worth and disappointed

I just ordered, they said 40 minutes, it’s already a hour gone , I’m trying to call them and ain’t answering…. No words having my wife here pregnant waiting… absolutely a joke

Erm I haven't got my order? Nobody's delivered or rang our ring doorbell

Need a refund I didn’t collect my food

Covered in disgusting yellow sauce totally in edible

I always order here my family loves it always hot and tasty love their coleslaw too

The food was good and delivered on time but the price is way to much for 4 chops and some chips, not much meat for almost £16 per portion.

I’ve ordered from Zam Zams multiple times and the food is always on time or early and good warm fresh food :)

ordered my food an hour ago still ain’t been delivered and now it’s talking about it’s delivered???

Food was lovely as always could have been spicier as did order hot but apart from that 10/10

Beautiful food always fresh and hot when my food arrives

Was half an hour late and also DIDNT GIVE CORRECT CHANGE, when asked why I hadn’t got my full amount of change, he just looked at me all confused, he asked me if I had change or I could possibly transfer it him!!!! DISGRACEFUL

There mutton chops not lamb chops forgot our dips and fries and send Pepsi instead of coke

Avoid at all cost 👎 What's the point to order a food 5 hours in advance and at the end the delivery is still coming late - this is shocking - Never again!

My food took a long time to get to my home and I spent a lot of my hard earned money on it because I had been told good reviews from my friends but when the food eventually got to me it was freezing cold and stale. I don’t like to complain about food but I simply couldn’t let this one go due to the fact I heard good things about the shop. Therefore I would like a refund and then hopefully when I order again it will be good

Wrong meal was delivered. Asked for a refund, still yet to receive?

Pepsi drink had a small hole in it possibly due to getting dropped on the foor so was leaking.

The food is always delicious and the delivery guy is also great.

Food never came. Called restaurant but they didn’t pick up so I had to refund and sleep hungry

Really nice and fresh definitely order again

Food came cold. Came missing a drink, and arrived two hours after I ordered it. Considering I only only ordered a single kebab meal and two extra drinks, this is extremely poor.

Great chicken, I loved the sauce that came the platter came with

Delivered the completely wrong items and took more than an hour to deliver my food. Don’t order from here

Loved the food! Super pleased and came early 😌

ordered lamb chops meal and lamb chops completely stale and hard and cannot come off the bone as if it’s not cooked, chips undercooked i feel so sick after trying to bite into the lamb chop. i called up and all i got was rudeness i don’t recomend at all 0 star rating from me

Coleslaw all over food so made chips soggy

The food is always 10/10, fresh and full of flavours. A few times ordered from here and they never seem to get the drinks order correct. The delivery time is quite a long time too

Almost thought the food wasn’t coming. Had to call over 9 times just to get a response from the restaurant Several items were either missing or replaced with items I didn’t want. Zamzam has really gone down hill.

Usually a great place for food, however on thosnoccSion the order was late, the food was on the cooler side and was missing the curly fries.

Ordered chicken tikka and chips and I literally only got a tray of chips with coleslaw and chilly sauce I paid £14 for a box of chips. Not happy.

Food was very cold/hard Unable to eat due to this

Very tasty, lamb chops seasoned well. Great portions too

I regularly check updates when I order and they marked it as delivered 20 mins early to not give them bad marks with just eat I guess ? I called the restaurant and one minute calling through the next minute user busy then calling again and ringing then again used busy then calling again, felt like I was being ignored. finally they answered and were apologetic but I said to them they should have called me to explain and I wouldn’t have minded but when I’m checking and it says my food delivered and 10 mins later says delivered and still no food this isn’t good service !

Terrible. Didn’t even bring my drink

Lamb was over burned to black, i can't even take a bite because of burnt meat.

I will never order from this restaurant again!!!!

The food arrived over an hour late. Not one apology

Food was cold far too much coleslaw than normal ruined the food made it all soggy wet and hardly no chicken tikka

Ordered via food hub me the website crashed taking my money and cancelling my order I called zam zams who sent me my food and only charged me £8. For my 12.50 order and food hub has initiated refund the staff member I spoke to was extremely sympathetic with the situation and I’m very grateful. Thank you so much zam zams ❤️🙏

This is the best & healthiest kebab I have had in a while. It was good quality and fresh! Would highly recommend.

Quality and value for money, probably in the top 3 takeaways in Cov in my opinion 👌