Burger King in Coventry

Food served quickly and prepared well, staff was friendly and restaurant was clean

Amazing customer service here ordered a bacon double cheeseburger meal. Will definitely be returning. Very clean place

Nice service, got my fresh and hot burger really quickly.

The customer service was outstanding, food was served very fast, overall I was so pleased with the service.

Go here on occasions when passing but more often than not have to endure either cold chips, old cold burger with brown lettuce, or if I'm really lucky - both in one visit. Yummy I can't wait till my next visit!

Classic Burger King. Ordered to take away on site. Received quickly and tasty as always.

Food was cold and disgusting. Loaded fries had a drizzle of cheese sauce over them, box was half empty. No wonder Burger King is going under, I’ll never order again. Pure rubbish!

Central Six Retail Park location: Went there with my mum, who is gluten free. After she ordered a cheese melt without a bun, when the food came it had a bun. None of the staff spoke English well at all, so it took several minutes to get across that she wanted the cheese melt *without* the bun. When the replacement arrived, it was in the form of a patty with two slabs of cold burger cheese and no sauce. As for myself, i ordered the chicken cheese melt a some cheesy bacon fries. When i was eating the burger i thought the cheese sauce tasted a bit odd but dismissed it. When i got to the cheesy bacon fries, they had no cheese on and when i went up to the till to show a worker i had to show them on the receipt that it said "cheesy" because they didn't believe it was a thing. However, the worst of it was after i got a replacement with the sauce and sat back down to eat. It was absolutely disgusting, the cheese sauce tasted like it had been out of date for some time, and when my mum tried it she said it tasted like soap. Overall, an awful experience, will not be eating here again unless they somehow get the restraunt and staff in order.

Great food, fast service! And staff is very friendly and attentive! Definitely recommend!

Popped in here for a quick bit, just a cheese burger to keep us going. How can you mess up a cheese burger? The meat was bland, there was more bread than filling, and the bread was dry as a bone. The condiments had a bitter, almost off taste. It was one of the most unpleasant burgers I have ever had. If you can't get a basic cheese burger right, how are they still open?. The staff were friendly and it was clean. The touch screen monitors were very temperamental and kept switching to different screens. It's at a good location at Central 6 and one of the few food options, but it was empty for the time of day. Walk a bit further into town and get a burger anywhere else.

Conveniently located however the staff gives priority to the takeaway orders and it's impossible to order at the tills in case there's a problem with the machines. We often go to the shopping park and we tried this Burger King quite a few times as my husband prefers BK to McDonald's. However the food was always cold, the restaurant is filthy even for a fast food place and the fact that the staff don't seem to care about anything else than the delivery guys from Uber Eats or Just Eat, made is decide not to go there anymore.

I ordered online to pick up in store and got notification that order was ready for collection. Got to the shop, order was not ready and I ended up spending an extra 15mins waiting.

sausage and egg breakfast delicious

Yummy food much better than McDonald's

Fresh food very good service .

Good service and the food was really good.

Zero stars would be better Stood at the till for over 10 minutes Staff compleatly ignored me No even, sorry for the wait Walked out and left the unpaid food

Delicious food and good service

One of the worst Burger King's in the country. Repeatedly incapable of getting a Just Eat delivery correct, I'd long since given up on them. As I was visiting the retail park, I thought I'd try a visit in person. The food was cold, the service was slow and the staff were rude. As for the restaurant itself... They've had a full refit. Eating there is a completely miserable experience. The place is stark, sterile, and utterly depressing. A bright, white, tiled counter area that resembles a public lavatory. Oppressive, over bright lighting. Hard tiled surfaces that make every single sound reverberate around the room. It's as though someone deliberately set out to create a hostile environment, one that would drive away customers in the shortest time possible. Oh and the final insult... They hide the toilets behind a push button, code lock door. The code is printed on the bottom of your receipt. If you need the loo before your meal, tough luck!

I ordered a milkshake and cokes. Milkshake has spilt all over my food and bottle of coke was open! now me and my family cany eat our food as its soaked through and the ice creams have melted as were put onto the hot food! Not even a straw

The food come ridiculously cold there was no sauce on my burger took an hour and 10 mins extra to get to my house

Trying to sit down and eat my food and this came along and also the waiter was rude also lot of flys inside the restaurant

Staff rude and service is very slow.

Chips were stone cold…burger was tiny…not worth £14 quid.

Very delicious food. Excellent customer service and served on time.

Today I have visited this place , disgusting food and customers services was terrible never again 🤢🤢🤢🤢

driver was lovely, very polite 😀

Freezing cold by the time it got to us, the map showed multiple long waits at certain stops

Spent £30 got given warm drinks from the staff. no ice available, no sauce after asking for it after the staff said the sauce is free. For the money you spend now its just not worth it.

Disgusting toilet, drinks machine dispensing warm flat drinks

Had a perfect meal after long time. Hope to see soon again.

the food was stone cold, which is no surprise, as it took well over an hour from the time I ordered for it to arrive.

Great food and amazing customer service

My Spicy Mayo Royale Meat was fabulous.

Delicious food and friendly atmosphere, will be back

Food never arrived but said it was delivered on the app!!!!!!!!

Staff are rude. Manager is rude. Assistant manager is rude. Not exactly fast food anymore. They have no organisation what so ever. No one likes to serve at the tills anymore. And they don’t have a clue how to read to get your order right!!!! Absolute joke

I went in and although it was busy staff were amazing at trying to make sure everyone was happy with orders. Great service too

Every time I order from Burger King they get things wrong, sent Coke Zero instead of Diet Coke and missed items of order, I’d say for all the times I’ve ordered from them 75% of the time I have to have a refund

OMG!!! The milkshake was very creamy, dreamy delight, with a rich and velvety texture and a depth of flavor that was really great. I also ordered the Double Whopper burger, the beef patty was juicy and flavorful, topped with melted cheese and crispy onion, which was absolutely delicious. Overall a fantastic experience 😘 10/10 would recommend!

Drive thru customers must be rare at this location. The staffs appeared to be odd (it feels like they aren’t quite ready to take orders from drive thru), the manager-alike staff is unfriendly as well. Delivery truck/team is partially blocking the entrance of drive thru. Fries is salty, burger is cold (but cooked though) It gives me a feeling that the management at this location doesn’t bothered. Either the sales is too good or they are just incompetent. I would not recommend this location if you have other options.

I didn't get my double xl burger, left with a small burger that wasn't what I pay3d for, the quality of that burger was poor as well. I've asked for a refund...

Had to wait 30 minutes for my food. And when I got it the food was cold. The staff completely forgot about my order and I had to remind them. This is ridiculous. I will not be ordering here again

Chris was amazing with his service. Fun and helpful. Food came out quick and hot. Loved it

said it was out for delivery for almost an hour but the dot didn't move for 30 minutes and then when it did, went in the opposite direction to our house for nearly half an hour. Kids were hungry and miserable and when it finally turned up it was cold and virtually inedible. shocking.

The premises are close to the shopping center. There are drink refills. Nice service

The delivery driver ruined my meal....he never knocked the door! He left it outside my front door and pranked my mobile phone. I wondered where my food was and realised i had a missed call, thought it might be just eat, it was. Cold food thrown out.

Once again both main meals not delivered so disappointed. Look at the time.

I never got my delivery but it says order completed

Brilliant service at Central Six in Coventry today!, Although I didn’t really catch the name of the person who served me today, she was very professional, polite and portrayed a great image of the company. The food was delicious, and I would not hesitate to return to Burger King or recommend it to my friends. Really great customer service. Well done, and keep it up.

I went to go place my order on the kiosk and the kiosk stopped working so I went to get help but the staff was very rude. I went to go use the toilet but it was very dirty and not clean so I walked out. I will never be coming here again!!!

Looks like burger King have changed there fries 🍟 again, they are actually really good, better than macs, just wish burger King would have a bbq sause dispenser like macdonalds. But yea this is a good burger king 🤴

Kelly served me my food with such manner would, such good staff overall

customer service has improved so much since the rebuild really happy with the service there

Very clean place Friendly staff food was hot

The place has finally had a refit which was well overdue.

Terrible customer service. Avoid at all costs.

New look of the cafe is really amazing. Service is good

Arrived absolutely stone cold. I had to heat this up as the food was freezing

The new decoration is very nice!

Excellent service , great team , food is so good and yummy . Really enjoying my family time . Team was very corporate and polite. Nice store and clean .

Busy place but staff is all friendly and always have a smile on their face. Restaurant looks good after renovations

Wow very good experience food Burger King staffs are also nice 👍

Dbl whopper delicious, clean restaurant

Nice and clean ,also delicious food

Didn’t arrive even though I saw the guy pull up

Absolutely disgusting. The lady who is assembling the burgers touches the toilet door and then goes back in the kitchen without even washing or sanitising her hands, pretending like it’s normal. We waited for so long even though there were no customers. I understand that they are not wearing gloves but at least a bit of common sense in a place where food is served.

The cup cover for the late I ordered was extremely dirty which is shame

Whopper meal was delicious and excellent service

Second time this Burger King have forgot to put half the order in the bag. 1st time fair enough a mistake, twice and you’re having a laugh, how hard is it to read and put items off a list into a bag? Way too expensive as well. Stick to McDonalds!!

absolutely terrible service, orders meals and only received the fries, burgers not there nor the extras, a joke in all honesty

If you need the toilet I suggest you put salt in your eyes and tissue up the nostrils, you will need to desensitise. If you are old enough to remember the toilet scene in Trainspotting then this maybe a good starting point as preparation. Food, if you are looking at the pictures on the menu there maybe some resemblance in colour to the product served but I have seen more appealing road kill and certainly better nutritional value in the bathroom (1 plus point for the bathroom I guess) All in all this venue is not fit for purpose.

i thought McDonald's were bad but the food from here was worse never again will I order from hete

half the items from the delivery was missing.

Great food and service. Thank you

Food was picked up at 7.53, we didn’t not receive our food until 9pm

Delicious food and good service

I went in and although it was busy staff were amazing at trying to make sure everyone was happy with orders. Great service too

Nice food , manager was helpful

Today I visited at Burger King I placed an order that was very simple but they still got my order wrong.There was this old man he is bald with a beard. He was very rude and shouted at me for no reason. I will not make this visit again.

Order missing all fries and two burgers. What did arrive was cold as it wasn't ackagedco

Except for the chips, every item was wrong.

It’s disappointing that after renovations, this store seems to be much less efficient when preparing for orders that were made earlier. I had to wait much longer than 3 people who ordered after me, and what I ordered were not something rare (like onion rings and halloumi burger) and I believe it’s not because of shortage of labour or something like that…

Good food, nice environment, helpful staff.

Great staffs and quick service. nice and new dinning area.

Food was excellent, Angus steak burger meals we had were exactly as ordered and cooked perfectly, thank you to the staff on the shift, top marks.

Food good, workers seem like they dont care, tense atmosphere

Wrong food in bag food missing and half the drinks wrong I mean it's written in front of them on a piece of paper it's not hard

The staff have all the grace and decorum of a reversing dump truck, my friend asked if he could order some food and was just shouted at by the manager saying it was too busy even though there was less than 10 people in the restaurant. I ask for a slushie with my meal and was looked at, as if I just booted the ladies dog across the room into the frier.

All the staff looked like they hated themselves, the customers, the manager, and their job. The manager was shouting at customers for asking to be served after waiting for 15 minutes with no service. All the brand new self-serve kiosks had broken down. There were two tradesmen using an abrasive wheel and hammering metal inside the restaurant while people were eating about a metre away. I now have tinnitus. They didn't follow the customisations on my order despite me paying extra. But apart from that I would wholeheartedly recommend.

Good service and delicious food

Absolutely terrible. They sell expired chicken nuggets to customers.

I came in drive thru today and the customer service was excellent, also my whopper meal and chicken royale meal was delicious !!

really pleased with the order, overall quickness of the delivery.

Very bad, manager don't know how to use the app to order

Delicious food , plant based whopper really good

cold food only 5-10 mins tops from house

Went to take my son out for a treat. Have a blue light card so asked prior if I still order at the till as it's changed since the refurbishment. Lady mentioned I needed to order at the self service and choose cash option so I could get the discount. Went to pay by card, but was unable to as the only card reader they had was for the drive thru and wouldn't reach over. My cards wireless no longer works so I have to enter my PIN. It took a lot of faff and eventually the manager came. He told me I needed to walk around the building to the kiosk window. I stated this was ridiculous. He said I had to do this. I then called my young son over and explained the situation, the manager then perhaps realises how stupid and dangerous it is to have a mum and small child walk through the drive thru, and changed his mind. He then tries to get another card reader turned on and ready to take my payment. No apologies or acknowledgement for how ridiculous or stupid the situation was from the manager. After a lot of frustration, waiting around and nonsense he then states he will "take the risk" and allow me to enter the kitchen to pay for my meal. Absolutely ridiculous and I have no idea what this man is doing running a Burger King with such poor people skills and customer service. On the other hand, the young girls did their best and were polite and one did actually apologise. The food was okay. I felt like I deserved extra chips for the chaos but was instead made to feel like a nuisance.

I ordered an extra patty , this was missing. I ordered whopper with cheese, but I the cheese was missing!!!! what you supposed to do? not impressed

They have a different closure time than that displayed on Google Earth. Staff team is rude. I'm sorry but I really don't recommend it.