Burger King in Coventry

My order was late and the food was very greasy. I thought Burger King burgers are flamed grilled? The beef burger seemed like it had been fried or cooked in a lot of oil. The brioche bun was very oily as well. My meal was spoilt because I could not continue to eat and had to dispose of it.

I didn’t received my order, and on the app has marked as "Delivered "

New screen set ups are easy to navigate making placing order easy. Food was great!

Guy that runs this place was the manager of the now defunct BK in Walsgrave. That place and his management/service standards were shocking then. He holds no priority for the customer and this is very easily seen in his staff's attitude. BK! You need to sort your franchises out - great product but utterly useless management at ground level with shocking customer interface.

Good staff! Good food. Shift Manager Ritish was very helpful

Great service and good food, everyone in the family got something they enjoyed. Will definitely be coming back.

Onion rings over cooked. Not edible. Comd drinks put in with hot food so food colde

Your staff does a great job, especially Shilpa did a great job.

Overall good place for fast food

Ashilpa was such a kind server, definitely coming back!

I visit this store today & the burger is soo tasty

I had a great experience at Burger King during my recent visit. I was served by Sana. She was professional, friendly, and very helpful throughout the entire process. It’s always nice to be greeted with a smile and served with such efficiency. Sana made my visit smooth and enjoyable—great customer service like this really makes a difference.

Delivery instructions not followed and sent a message to driver still came to back entrance not front door. Food was cold and squashed.

I had a great experience during my recent visit. Harsh was friendly, efficient, and got my order right the first time. The restaurant was clean, and the food was fresh and well-prepared. It’s clear that the team here takes pride in their work. Please pass on my compliments to the staff—keep up the good work!"

Very quick servicer and very friendly team

Food was nice but ruined by an absolutely wild and incredibly rude interaction. I had ordered my food and when I went to collect it, I was refused it until I had given a fiver star review on Google. When I said that I didn't want to, I was asked to see my phone to which the staff member would not give me back my phone until they had done the five star review themselves. Absolutely disgusting and completely rude!

Very good service Shahin manager very helpful! Thank you

Salma was amazing on drive through, very quick and very fast. I would definitely come again with family and friends

This business is knows how to make a burger and the drinks you can refill. Clean tidy. Ample parking Disabled friendly. Dog friendly I fully recommend this fast restaurant

I haven't got my food. Paid but not delivered. First time ever. What do I do?

The wrap and fries were cold and not able to eat it

Good and quick service staff is very friendly

Amazingp service food is served quickly and staff is very good

Excellent service and good quality food 👌

Excellent staff and delicious food

Staff were rude and completely messed up my order with two meals of four missing. Shocking!

Really rude, passive aggressive worker on the drive through. But, the milkshake was pretty good.

it took 45 mins for a fast food burger and then the food was terrible and cold

I ordered no pickles on one burger, it came with pickles on and no onions instead.

We had no straws the strawberry milkshake and banana vanilla milkshake for half empty. The food was really really poor and the service of the person who brought it was really rude.

Delicious food and excellent service

Food is great but customer service is horrible. I use this drive through a lot and each time I'm greeted with rude and by the looks of it exhausted staff.

very good staff and excellent service

My food was late, very late. Then my cold drink was warm. My items were missing and the food was cold. I will never be ordering again

Slush was melted, food was no longer hot

The delivery driver was so handsome

completely the wrong order delivered

The food was amazing, the customer service was excellent.

There was bacon put on my whopper. The burger doesn't come with bacon neither did i ask fir it

Great experience at Burger King, Coventry The food was fresh, the service was quick, and the staff is also really nice especially the manager in the front Harsimar, she is so friendly and approaching. Really enjoyed it, will must visit again soon.🥳

Fast food great service Happy all round

The food was cold, never let me know when he was in his way, and took over an hour to arrive from when I ordered

Rude at the drive through. And took 10 minutes for our order. Made us later for a football match.

Missing items. Food was cold as milkshake and other drinks in same bag as food.

the burger and chicken royal was cold

Didn’t get correct order , already given driver pin , he said not his fault it was only bag given to him we recieved one meal which has cost us £30 can’t get through to Burger King mail box is full apparently when you phone the branch number

food was stone cold, absolutely unacceptable

Horrible service waited for 40 minutes to find out that my food was ready long before and they forgot to change my order on the screen from in progress to ready to collect. When I asked about it , they just handed my food without explaining.

Delicious food and excellent service

order was delivered on time, however it was missing 2 burgers and so far have been unable to refund it

Food took over an hour was all cold and wrong unacceptable

Everytime I order I pay for a frozen fanta and you put it in with no straw and next to my food! Its melted AGAIN. Ive left notes everytime. Wont be ordering again

EST delivery time kept changing waited well over an hour! ordered at 20:52 food est by 21:30 food was delivered at 22:20 stone cold and hard!!! Not edible all went in bin!! Total waste of money and time! I want a refund could not eat food

Enjoyed it and still warm 😊 chips were lovely, would order again.

Great food and awesome customer service

Very clean. Very nice people working the at the till. Will come again. Thanks! Nice Asian at the front!

Great experience, hot food and it came really fast

Absolutely disgraceful attitude of staff, if you hate doing your job so much please just leave, don’t make customers feel uncomfortable and unwelcome. We are ultimately paying your wages

Staff is very lazy i was waiting for my order but staff is busy to talking with each other there were 2 girls and 1 boy wearing glasses and hat with hairs on forehead they didn’t care about customers really disappointed

shame that cold drink in same bag right next to food so made foor cold. Should be in seperate bag

so I have ordered a from here twice now and both times the food has been cold and the second part of the order was not even complete properly it's a shame as I thought the first time was a fluke but it seems to be a consistent thing very sad with my order

Just bought loaded cheese, it’s more or less plain fries, never will go here again

Delivered wrong drink and no straws

Wait three hours for it to get here it was as warm as a cup left a n the side just warm too let you know at some point it was hot.cant put to much on delivery driver as was quick when it said they left will only go to stop online ordering

For a start, just for 2 meals cost me £23. 2nd every empty table had food and rubbish on the tables and on the floor. Eventually a man came out and put rubbish in the bin but left tables a mess, no one cleaned any tables the whole time I was there. I seen atleast 6 workers as well.

This store stole £25 from me for a burger that was never delivered and trying to get a refund from just eat is a joke. £25 down and no dinner, thanks for nothing.

Was really nice. Chips and burgers were fresh and hot and chill cheese bites were really cheesy ❤️

Order was not delivered but closed in the app and stated as delivered.

Food was cold got 2 stars instead of 1 because one item the ice cream was meant be cold 😳

Hot food being left in the same bag as frozen drink and hot food and is now cold loaded fries have not been loaded but no bacon smallest squirt of cheese sauce really disappointed

my food is cold and I only got half of my milk shake not happy 🙃

food was cold no bbq dip took nearly 1hr to be delivered

it was delivered to us cold 🥶 stone cold

Always the vege royal. As vege fast food goes it remains unbeaten. The fries are pretty good too. Atmosphere-I guess that relys on the company you are keeping as a Burger king is just a burger king. I like my family so all is good there

I ordered a small fry, but got a tiny one instead. Girl at the till must have redefined small

Food missing from my order, nobody answers the phone..

when ordering the delivery time stated 44 mins Max however the time kept increasing and it took over 2 hours. The food was cold and we had already eaten by this time. I would like a full refund please.

order never received waited over 3 hours for the order never came so I would like a refund

Order was ove 30mins late and arrived cold

I ordered this by 7:15, and my order was delivered about 9:00pm…..it’s very sad and disappointing

friendly delivery good tasty food as always

The food came all cold! Really disappointed! The delivery took a while to come will not order again

Driver was very professional. Very quick. Great service.

initial preparations took a while - probably just rush hour, no problems. other than that, very quick for a long drive!!!

My whole burger wasn’t included

Not sure how they manage to mess up my order/forget half the food EVERY single time but they do. Learnt my lesson now after it happening, without fail, every time I go there. Useless staff.

I ordered a dip and didn't receive it

Food took over 1 ¼ hr to arrive from ordering and had items missing.

Good was freezing cold and soggy and burgers was all drenched in mayonnaise which left absolutely everything in the bag soggy

Employees were very friendly . I enjoyed my food and experience

It’s a great place to slow down and relax.

Took 30 min to get food and that was only after chasing as they had lost the order. When I then got it half of it was cold

food took forever to get here and was cold when arrived

Left cooking instructions which were completely ignored, no straws for the drinks, drinks only half full

The customer service was outstanding, food was served very fast, overall I was so pleased with the service.

Excellent service and delicious food

Food served quickly and prepared well, staff was friendly and restaurant was clean

burger was cold yellow Lettuce and tangy taste of mayo and I didn't get a straw or sauce

Friendly and polite delivery driver

Meal ordered earlier in the afternoon for 6pm delivery did not arrive until 6.30pm. What is the point having a delivery time slot option when it doesn't work? Very annoying and meant my hungry kids had to wait for their food longer than planned.