Burger King in Coventry

Wrong items delivered had to re-order meal again

food arrived 30 mins late and was cold.

Food was nearly two hours late and cold

Perfect food with quick service. Love it

The food is all cold because the delivery driver is doing multi drops obviously

BK made the driver wait at the restaurant for 15 minutes with my food while they prepared other orders to give him. food was stone cold.

2 1/2 hours Ive waited for cold food

Food took an hour and a half to arrive, the peppercorn Angus was absolutely awful and all food was stone cold on arrival

memphis chicken bbq was stone cold ansmd looked like been microwaved as bun soggy

Stupid service and toilets are in bad condition..the food temperature is very bad.

The driver didn’t give me my drinks

Was told it would be here by 1 I had to go out 5 minutes after it was delivered the food was hot so was the diet coke

Freezing cold food. Badly packaged and crammed into a small back pack. Drinks all had lids off and had spilt all inside paper bag also crammed into a backpaxk. Chips hard stale and cold. Think twice guys have a pot noodle.

Excellent food, staff and services. I ordered at drive through and the food came a bit late, but the staff(I think named Ife or something like that) gave me reasons for the food being late. I at least like the fact he gave me reasons. As I know how hard fast food restaurants staff work, especially when it’s busy.

all our food was cold. Not good at all 👎👎👎👎👎

I had an incredibly disappointing experience at Burger King. The staff was rude, particularly a tall guy at the front who seemed completely uninterested in assisting customers. His lack of professionalism and poor attitude really stood out. To make things worse, the burger I received was dry and appeared unappetizing. It’s clear that cleanliness and attention to quality are not priorities here. I will definitely not be returning.

very good service, the food is fresh and it was very clean

Had a really bad experience . Uninterested staff to help especially the tall , slim boy not making any effort . Don’t feel like going back. Bad management, they keep talking to each other.

Had the most pleasant food and service in a long time

Good service and staff is very polite.

missing items. unhelpful staff when asking where my items are. WOULD NOT RECOMMEND.

food was exactly as expected from BK, the order was at least correct, hot and edible, however unable to give less than 1 star for delivery, order time kept going up. we only live 5 minutes away from BK at the ricoh and yet the order went from originally to be delivered between 7 and 7.20, eventually arriving at 9.05. tried numerous times to ring the restaurant in the intervening 2 hrs but no answer. if I'd had the option to cancel I would have. Will not order from here again.

Your food not hot and not good quality

food so dry, hardly any sauce on the burgers

Staff need to be fast and need have good manners shouldn’t be hanging around just spending times

Had the plant based whopper it was so good. Service was good as well Parking just in front of store. Good deals in burgerking app. It is nice and clean and spacious

it was all cold rubbish and that's where it ended

The time kept changing constantly originally it was a 19.20 delivery time it came at 8.15! I rang the restaurant who said the driver was refusing to take my order because he had a problem with another order that was there. The food was stone cold

Ngozi took my order after having trouble redeeming my offers at the self service kiosk. She was absolutely lovely and handled my issue extremely professionally. Will definitely be coming back 👍

Service is very fast and excellent.

it was cold. needs to be delivered in a car not on a push bike

food was late n cold only showed when delivering when outside house nearly hour n half to get here start to finish I'm fed up of bad service

DRIVER IS BEEN VERY RUDE WITH ME. HE IS BEEN WAIT OPPOSITE OF MY ADRESS,WAITING TO FINISH 5 MINUTES TO STILL MY FOOD. HE DIDNT CALL ME. PLEASE TAKE ACTION WITH THIS RUDE DRIVER,WHO SHOUTING AT ME.

The food was excellent and the staff was very polite while serving.

Food and service was great. Friendly staff and clean store

Fresh hot fries and can’t go wrong with their double whopper I come every Sunday and will continue to do so. Staff are always so friendly

Items were missing from the order and the food was cold. Extremely disappointing

The food was excellent and the staff was very polite while serving me.

Very poor service from these kids working there. I am visiting this place for last few years and is only getting worse and worse

Awful 😢 our food is absolutely freezing will not be ordering again

I recently visited Burger King and had an absolutely fantastic experience, thanks to the outstanding leadership of Manager Baljit Kaur. From the moment I walked in, it was clear that Baljit runs a tight ship while maintaining a warm and welcoming atmosphere. Baljit was incredibly hands-on, ensuring that every customer was attended to promptly and with a smile. During a busy lunch rush, she remained calm, organized, and approachable, which made the entire process seamless for everyone. What truly stood out was her dedication to her team—she led by example, working alongside her staff and encouraging them to deliver their best. When I had a special request, Baljit went out of her way to accommodate me, showing genuine care and attention to detail. Her positive energy was contagious, and it was evident that her team respected and admired her. The restaurant was spotless, the service was quick, and the food was delicious—everything you’d hope for in a dining experience. Baljit Kaur is a true asset to Burger King. Her professionalism, kindness, and leadership skills make her stand out as one of the best managers I’ve encountered. If you’re in the area, I highly recommend visiting this location to experience her exceptional service firsthand. Thank you, Baljit, for making my visit so enjoyable!

Baljit Kaur, the manager at Burger King, is an absolute standout! Her professionalism, warmth, and dedication to customer satisfaction made my visit exceptional. Despite a busy rush, she ensured everything ran smoothly, personally checked on customers, and even helped with my order. Her positive energy and leadership clearly inspire her team, creating a welcoming and efficient environment. Thank you, Baljit, for going above and beyond—you’re a true asset to Burger King!

Manager Baljit Kaur at Burger King is an absolute gem! Her dedication to providing exceptional service and creating a welcoming environment is truly commendable. During my visit, Baljit was hands-on, ensuring everything ran smoothly even during a busy period. She took the time to personally check on customers, including myself, and went above and beyond to accommodate a special request I had. Her positive attitude and leadership clearly inspire her team, as everyone was friendly, efficient, and professional. The restaurant was spotless, the service was quick, and the food was delicious—all thanks to Baljit’s outstanding management. She deserves recognition for her hard work and commitment to excellence. If you’re in the area, this Burger King is a must-visit, thanks to Baljit Kaur’s incredible efforts!

Good atmosphere and good service

food arrived cold due to driver not knowing how to follow a map, I watched him on the delivery tracker, he went a full 8 miles extra from being at the back of my house to the front door, he said he was looking for an ally? worst service I have ever had

Food was cold and there were no straws for the drinks

Disappointed. 2 items were missing from my order and the food arrived cold.

The drink I got was put in with my hottish meal and warm my drink witch probably cooled my food bad practice you need to do some trading for the people

Food is always fresh and served fast my favourite Burger King to go to staff are also friendly

Great experience , food was great and staff were incredibly friendly. Would recommend !

The staff are lovely and the place is overall very clean, good eating experience would recommend.

Ordered food at 5:09pm it turned up at 7:03pm, I left a note on the system and ask for a straw for the thick shake, never got one, and when the food arrived everything was cold Thanks Burger King

took and hour and 25 minutes from when it wad ordered and was cold when it arrived

putting a cold milkshakes with hot foot who do you have working here a 10 year old?

everything is cold and practically inedible!

Food was great and the customer service was equally as good. Clean restaurant and nice atmosphere. Would recommend.

the Whopper at Burger King, and it was really good—juicy with great flavor..The service was quick. The place was clean, though some tables needed cleaning.Overall, good food for a decent price. I’d come back for the Whopper!

Staff served the food very slowly and they behave Like rude when Ask for Something Not happy from staff service...

Fresh food, friendly service. This is my 3rd visit. Surprisingly great. Definitely recommended.

excellent service, friendly staff. Hot and fresh food.

I’m went so many times in Bk , every time have a great experience food was very fresh and tasty also staff was very polite I definitely recommend my friends and I will come again soon

Food was very tasty also customer service was very fast and nice.Dinning area was well cleaned .plenty of car parking.l will come soon again.

Really enjoyed the food as busy as the shop was I got my food in considerably good time and it was still hot and tasted very fresh.

Amazing staff, all so kind to me!

Food took 2hours 21 minutes to arrive, as you can imagine it was cold, and only half the order arrived, not good don’t bother, try mcds instead

Not happy at all.. 1) why do push bike drivers think it’s okay to deliver food which is roughly 15 mins away by car and expect the food to be warm 2) when you request your COLD drinks to be bagged separately from your HOT food so it doesn’t make the food cold quicker and it isn’t and when you ask get old no I don’t know and walks off rudely 3) taking point 1 and 2 into account I then see on the map the delivery guy made a pit stop in holbrooks the opposite direction whilst delivering our food .

we received someone else's order but had the right receipt on the bag they just didn't check which bag they were putting the order in.

Highly illiterate staff, they don’t have any sense how to deal with customers.

why put cold sprite in the same bag as hot burger and create warm sprite and cold burger?

Very good service. I went to collect order and they were quick and good service from staff.

Takes ages for the food, which was really dry.

Food is too good and staff is very polity, which makes to visit again and again there.

food was cold and the thick shake was runny, the food is expensive so it should at least turn up hot and not have the delivery time changed 5 times.

took 50 mins to arrive then the driver took the order to the next door neighbour and I had to go collect it from him plus the charges are ridiculous

Very nice and polite delivery man

stone cold ordered at 5:34 don't receive it until 6:36, drive goes completely different directions to my house on the map , and we are ment to pay for this it's shocking

placed at 5.15 arrived at 7.20 and was cold. no option to cancel order. not exceptable

It arrived cold and my order was wrong. I selected a Coke not a chocolate milkshake. Did not enjoy my meal at all therefore I demand a refund.

The food arrived cold. Really disappointed as we order from Burger King regularly!

Good was good just drinks were in same back and gone warm as bottled

Food was average, received a vanilla milkshake instead of chocolate and delivery time was nearly 2 hrs, really horrific and food was cold, my family was starving for nearly 2 hours

Food and Coke in same packet fries are cold temperature less then 4 and burger is looking just out from freez

Food was cold and the drink was warm go figger

Food too good, staff is very pollite and helpfull.

Very good experience and customer service. They have enough parking space.

Enjoyed my lunch, first time at Burger King and will definitely not be the last. Thanks BKArena

food was lovely. delivered quickly. :)

I had to warm it in the microwave as I have little money this was supposed to be a treat huh

Completely wrong order food drenched in mayo

First time food was still hot. Thank you

This was my first and positive experience in bk, good menu , looking classy location and reasonable prices. The food was pleasant enough and served hot as well quickly. Also I will recommend to my nears and dears .The staff was very polite . Definitely I will come again🙂

We hadn't been to a burger king for a while. We used to love the burgers from there. This was a huge disappointment. The burger was cold with hardly anything on it. It was definitely not a whopper. We ordered large meals, but the portions were more like a kids' meal. It will be a long time before we visit again.

Very good service staff very helpful

food came on time, all items there and hot. 👌

Food cold and driver was not going to get out his car had to get my food from the car

Excellent customer service, staff was really good and served nice hot food as well

Very yummy food and staff was really nice

Another week, another day, another great burger!!!!

Very good experience and the food was given fresh and tasty as well..Gonna try it again👌

no straw cheap processed cheese burger very good