Mcdonald's Restaurants in Coventry

A tasty treat in torrential rain. Much appreciated

Went to mcds west orchards coventry my big mc & fries were warm to cold my milk shake was just liquid really disappointed never had time to go an complain so I will next time I'm in coventry was enough to put me of mcds for life iv 11 grandkids that eat here regularly

Waited 15 minutes for my order and it was cold when I got it

Very slow service, unmotivated staff Food cold Bun too small for pattie

Food not very hot but fast service and I was in a hurry

by the time the food eventually arrived, it was cold.

It's always busy with the school kids good if your that age but if your an adult wanting a meal in peace I would recommend early in the day as it gets busy fast

my food wasnt delivered and it is showing delivered

30 minutes for a single sausage egg mcmuffin.. and they didn’t even give me an egg in it when i finally got it!

Very unhygienic place. I took veg crispy burger meal. I think the fries were of the cheapest quality I’ve ever eaten any where else n the stuff inside the burger was just awful. Seating was not clean, I had to clean my own table, overall my experience was pathetic!

My order, feed the family deal (for 4) is missing the 2 small fries

The food was cold and their was bacon in the burger witch I never ordered

I ordered food on the app but never got my food at the location I choose and the managers didn’t help me they made me go to other locations to check if my food is there and in the end i didn’t get my money back or the food

The food is very warm whenever I go, the beef is chewy and flat but, you can go to supermarket and buy some frozen beef and they taste more like beef kebabs which could be very challenging for McDonald's. The milkshakes are thick, and gulpy they are worth it, with a thorough and solid flavour. The burgers do go well with cheese and are tasty with lettuce and BBQ sauce goes better with them than ketchup cause, of smokey flavour. Still the supermarkets beef like kebabs are going to be challenging for McDonald's.

the fact I ordered 2 mix n matches and only 2 items turned up out of 6 is ridiculous I hope I get refunded for the for the. missing items

The restaurant has bad customer service.

Food was cold ( Big Mac and fry, coke drink were not good due to late delivery. Delivery man didn't have any bike or car to deliver, he walk all along the way.Terrible.

Correct. The tables could be cleaner.

My food was only half there, it was cold and the delivery driver was waiting down the road for 19 mins

come quicker than i thought it would, food was great

It was more than an hour late, turned up stone cold. Staff were friendly and helpful on the phone, but I can't leave a good review due to how late the delivery was and as a result it ruined the food.

order never turned up this is the second time now

Food was very cold and inedible

Rook driver 15 minutes to deliver food from a place that's in walking distance from where I am he seemed to drive straight past me and never followed instructions when he finally arrived

Whoever the female manager is she speaks to her trainees like dirt

checked bag twice and forgot chips and triple burger

Food was made quickly however the driver failed to contact me , it came up as delivered and it turns out he had left it at reception without letting me know or telling me when he arrived.

Food was freezing and inedible

the food was cold and the burger buns tasted really stale

The service was amazing because it was buzy I thought the food be ages but they did really well getting the food out quick .only waiting 10 mins .WELL DONE AND KEEP IT UP

Absolutely furious with my recent McDonald's order through Uber Eats. One burger had only cheese in the box—no patty! This level of incompetence is beyond belief. McDonald's needs to get its act together and provide the quality it promises. This experience is utterly unacceptable, and I won't be ordering from them again until I see some serious improvements. It wont be the Uber eats delivery guy as the bag was soo sealed its from the kitchen staff

Order is wrong, no breakfast wrap delivered

my coffee had spilt all into the bag

Can't believe people eat from here. You just need to have a look in the filthy kitchen. Never gets cleaned every day.

Order the big tasty no cheese...top of the burger has the cheese removed I could see where it had been...underneath the burger had cheese....I telephoned straight away Connor the manager dud nothing just said get a refund on the app...it really isn't good enough....if I had eaten that burger I would have been ill ....I will never go here again ...awful customer service....food inedible...

Food was delicious would order again

Ordered two milkshakes today and unfortunately the milk was noticeably off. As in, the milkshake was sour and gross. Called the store just to let them know they should have a look at their machines to avoid giving anyone else this experience and the person on the phone was just defensive and rude. I will not be ordering from here again.

We did not approve of the driver, when dropping off the food my partner struggled to open the door and the driver was shouting at him through the door, then when we managed to open the door he continued to shout and make my partner feel uncomfortable

The time kept going up on the estimated arrival and the food was cold and soggy. Do not recommend

Food was absolutely freezing cold! After I already requested fresh hot food and it arrived just after when it was meant to. Think McDonald’s won’t be getting orders from me going forward because this is the same problem regardless of whether you have it delivered, pick it up or order at resturant

Driver wasn’t assigned for a long time. Food was made straight away and left sitting for an hour and half before it got to me. Came to me cold so I had to put it in the oven when it got here. Not acceptable. Will not be ordering again

Yeah, I agree with bellow that Aman shift manager is really weird, I get creaped out whenever he is there and don't go anymore. Gives off brown slenderman vibes

Aman the shift manager started to argue with me over returning a sausage and bacon roll and then lied about my refund gave my 4.99 when I paid 4.80 +0.80. Nice manager

Perfect burger and fries food restaurant near to all shops and very good restaurant for hot drinks and meals provides even a breakfast menu and is exceptional for everyone who wants a quick meal there.

I like that they are black now #blm

The driver dumped the order on our doorstep without knocking the door and half the order was missing.

ordered and asked for NO tomato as im allergic.. open it to see tomato.. mcdonalds staff really do be slacking on customer quality!

Exquisitely fresh and delicious, as always. Excellent service and delivery driver was very polite and professional.

Missing order option to phone the restaurant however they can’t help have to get refund and pay delivery again

Don't answer the phone they mess up your orders when ordering from there app. This was,the third of happening for a multi million pound business this is a total disgrace and I will not be ordering my food from this disgrace of a company it should bugger off back to America where this crap company belongs

My drink is split all over the food and the bag was leaking and delivery man said thank you enjoy and walked away

ORDER NEVER CAME! Someone stole food from me. Was told driver picked it up. Was never delivered. Who steals a child’s food??

Quick snack. A lot of youths hanging around. It made the experience frightening.

My delivery driver turned up on a bike cycled around when I tried to get his attention muliplte times he sped past me after about 15 minutes of me trying to get his attention and going off in different directions and left with my food however he put on the app that my food had been delivered I complained over 2 hours ago and have still not received any information about my refun

Badly packed badly looked after in delivery all food was destroyed

Absolutely awful experience, delivered without drink at 12:40PM and the delivery man said MacDonald staff didn't pack properly and it spilled on the way, phone MacDonald service they told me they had no problems with packing, and i can get refund through Justeat app, then contact Justeat customer service, didn't received the reply until next early morning.They insisted me sending photos as evidence but i didn't see any drink at all, then i explained it but they closed the case saying the reason was i can't provide evidence. What a joke

They actually delivered it to my flat.

Got all my food . Forgot to put in sauce

Cold, paid for lager and got small fries in a large box Coke was flat and no ice.

Thanks for deliverin it so quick! 😄❤️

Food was cold. Very disappointed bcos treat for my daughter birthday.. Wasted £50+

Do not visit this place, or order from this McDonald’s due to the incompetent staff that can’t even get a simple order right I ordered two bacon batches with extra bacon. When it came. I had two bacon batches with cheese were not asked for if we are expected to pay the price that they want. At least they can try and get our orders right

Directed delivery driver by phone. 4 separate calls, speaking with 1 shop keeper and 2 citizens to help guide him here. Food was obviously cold.

Poor service Ordered milkshakes got coke. Delivery was 45 mins late from original delivery time! Food not that great when arrived

This is clearly based on the cleanliness of the McDonald's in west orchard. The walls and door frames are absolutely filthy. There were all slashes up the walls and you can see the dirt that has built up on the staff door frame and keypad. The walls have black build up of dirt which is not very nice when having children who touch everything then touch their food. As this is used alot by the public and a proper eating place. These walls need to be deep cleaned on a regular basis. I can fault staff as they are always on the floor cleaning away tables and wiping them down it just the surrounding area of restaurant.

Kicked out during the rain in opening time saying "take away only". Joke!

Unique roads and landscapes, high mountains and beautiful hills, caves and plant and animal diversity, with Mediterranean air and a completely safe area are available to the public and tourists.

Didn’t get what I ordered went to west orchard because same problem with local one absolute joke hardly hard to put the correct things in a bag and check it before sending it out on delivery

Terrible food. Freezing cold and bags was open when recieved it

Didn’t receive my order at all and said it was delivered

The worst McDonalds in Coventry. The shift manager at 4:30pm today was extremely rude and passive aggressive. With the example he sets for staff, no wonder the service is so poor. The reason I visited McDonalds rather than KFC today was for the chips so I ordered a large meal to eat in and some bits to take home. The chips I got didn't have any salt on them so I asked if i could get chips with salt on them. The lady came back and said the shift manager said the chips can't be replaced because I had eaten out of it and if I wanted them replaced I will need to speak to him. I had to leave my 3 heavy bags of shopping behind and my food tray just to go see him about the large chips. I asked for the large chips to be replaced and he repeated the same thing. When I said I don't mind if he replaces them with medium chips I would just like to have them replaced with hot salted chips he left and came back with small chips, a smirk on his face said 'that's all you're getting' and continued to give attitude. It's funny how service can just ruin your appetite, I just felt like returning the entire order but I was exhausted from shopping and I had enough of attitude for one day. I will make the mistake of visiting there again.

Food took a while to be picked up. Arrived cold and dips missing.

My whole order was missing. Only sent drinks.

First McDonald's Restaurant in Coventry that actually took an effort to phone me to apologize they ran out of carrot bags and offered milk shake instead. Delivery was bit late because of that but that's okay. Keep up good work 👍🏻

Didn’t arrive! Followed driver, went to the door when it said nearby, Said delivered… no food.

Food was cold and wet dripping with oil

It doesn't matter whether you visit the restaurant or have it delivered, the quality of the food isn't great. The fries are cold, the burger is put together half-arsed and your order is always missing one item or most of it. I've worked for Mcdonald's myself so understand the conveyor belt process and the original methods of preparing food to order. However, the food in this location has slipped significantly. Every order on Just eat has missing items, so much so, Just eat refuses to give me my money back. The same goes for in-store, every time I order, I usually have to take food back or obtain the missing food/drink. Until they retrain their staff, be ready for half of your order to be missing.

Very small portion of mini McFlurry!

Ok so the food was fine here and so was the staff, but the restaurant was full of flies. This completely spoilt my dining experience.

Order was wrong, approached a "Manager" he was too busy flirting with young customers and just pointed to the till, staff didn't apologise for getting order wrong

Goof value and prices though not as clean as kfc

Junk Food, and they messed the order up

The mcdonalds app said it was open until 8pm and allowed me to order online to collect. When I arrived at 6pm the whole building was locked up and I couldn't get my food. They still took my money.

Loving this McDonald’s Really tasty fresh food Loads of seating area Only slight issue was that my fries looked like they was already half eaten The food must differ so much when you go though the drive though as there you normally get served Old and stale rubbish food So I’m guessing from now on. I’ll park up and go inside

The best McDonald's breakfast I think I've had anywhere.The food was warm and fresh and a decent size!!

Restaurant fast food cu produsele cunoscute

Breakfast is always great, staff is friendly

It was alright, although staff forgot the straws which I had to go up and ask for and also forgot the salsa dip that comes with the mozzarella dippers, tables wasn't that clean as I had to wipe them myself.

A guy kicking off probably drugged out of his head. Fig beefy security guard totally ignoring him and a petiti female member of staff intervened. The whole seating area is taken up by Just Eat courier's waiting for their order.

Not the nicest meal I've had from this McDonald's restaurant, the fries were dry and tastles, while the plain double cheeseburger had relish inside. Thankfully the apple pie was spot on.

There's always violents, fights, staff are rude especially the young lad on the till, got no good word to say about this place would have gave it a 0 if I could.

I Didn't get a coke that's so mean man like I wanted coca-cola and no one gave it to me how rude. Why have drinks when no coke ugh?

Very helpful lady at the front of store welcoming us in with amazing service so polite and well managed

I actually ordered delivery for this food. The food is usually cold. Sometimes it is warm. They usually don't send the dips I paid for. Today I ordered a BigMac and a double quarter pounder meal. The quarter pounder was just 2 burgers and a bit of ketchup. No salad or pickles, nothing! So disapointed. I don't think I've ever been 100% happy with the meal delivered.

The Manager Tibor was very helpful and very polite and respectful. He helped me with my order on the McDonald’s app. Thank you Tibor 👍👍👍

I completely understand the dire Covid circumstances but come on.....we are all suffering. I stood in line for 15 minutes. Then ordered by machine. Got my order after 5 minutes without one of the items I had ordered only to be told by staff that it was not on his slip and therefore I need to order again. I ordered but felt that I was buying that item twice and that was not on. I asked another member of staff and he was apologetic and got me two of the items. I get home to find that another item was missing (the main item.......wtf). I phone the contact number and no answer. I have paid money and did not get what I asked for. Joke

Ask for cheese and lettuce on me big Mac n they gave me nout all

Food not delivered via Just Eat! Called McDonalds to be told nothing to do with them, asked for a manager said she was and refused to give out name or any other details!! RUDE - RUBBISH!!!!!

Обслуживание отвратительное ! Заказ принести не смогли , не дошли до нашего стола . Двойной чизбургер без котлет !!!

Ordered from this restaurant twice this month from Uber eats and both times have forgotten parts of order. They forgot fries with both meals and only sent burgers and drink and didn’t include no onions or added cheese (TWICE!). This is the second time it has happened. Gave it the benefit of the doubt before but pretty sure they now owe me some money back. Avoid