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3.4

Based on 15.555 opinions finded in 4 websites

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Nº 698 in 963 in Coventry

Nº 19 of 28 Fast food in Coventry

CUSTOMERS TALK ABOUT DISHES WITH..coffeecheesebacon

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30 minutes for a single sausage egg mcmuffin.. and they didn’t even give me an egg in it when i finally got it!

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Sofia Parmar . 2024-10-19

MORE AT Google

Very unhygienic place. I took veg crispy burger meal. I think the fries were of the cheapest quality I’ve ever eaten any where else n the stuff inside the burger was just awful. Seating was not clean, I had to clean my own table, overall my experience was pathetic!

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Rajashekar Beerpur . 2024-09-08

MORE AT Google

My order, feed the family deal (for 4) is missing the 2 small fries

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Itohan . 2024-08-31

MORE AT Just Eat

The food was cold and their was bacon in the burger witch I never ordered

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Mary-theresa . 2024-08-24

MORE AT Just Eat

I ordered food on the app but never got my food at the location I choose and the managers didn’t help me they made me go to other locations to check if my food is there and in the end i didn’t get my money back or the food

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Francisca Brempong . 2024-08-15

MORE AT Google

The food is very warm whenever I go, the beef is chewy and flat but, you can go to supermarket and buy some frozen beef and they taste more like beef kebabs which could be very challenging for McDonald's. The milkshakes are thick, and gulpy they are worth it, with a thorough and solid flavour. The burgers do go well with cheese and are tasty with lettuce and BBQ sauce goes better with them than ketchup cause, of smokey flavour. Still the supermarkets beef like kebabs are going to be challenging for McDonald's.

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Athar M. Ansari . 2024-08-10

MORE AT Google

the fact I ordered 2 mix n matches and only 2 items turned up out of 6 is ridiculous I hope I get refunded for the for the. missing items

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Ami . 2024-08-05

MORE AT Just Eat

The restaurant has bad customer service.

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John . 2024-07-29

MORE AT Just Eat

Food was cold ( Big Mac and fry, coke drink were not good due to late delivery. Delivery man didn't have any bike or car to deliver, he walk all along the way.Terrible.

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Costantine . 2024-07-01

MORE AT Just Eat

Correct. The tables could be cleaner.

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Guillermo del Cerro Lawlor . 2024-06-28

MORE AT Google

My food was only half there, it was cold and the delivery driver was waiting down the road for 19 mins

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John . 2024-06-17

MORE AT Just Eat

come quicker than i thought it would, food was great

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Jenna . 2024-06-10

MORE AT Just Eat

It was more than an hour late, turned up stone cold. Staff were friendly and helpful on the phone, but I can't leave a good review due to how late the delivery was and as a result it ruined the food.

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Mr . 2024-06-08

MORE AT Just Eat

order never turned up this is the second time now

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Carl . 2024-06-06

MORE AT Just Eat

Food was very cold and inedible

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Mason . 2024-05-22

MORE AT Just Eat

Rook driver 15 minutes to deliver food from a place that's in walking distance from where I am he seemed to drive straight past me and never followed instructions when he finally arrived

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Matthew . 2024-05-17

MORE AT Just Eat

Whoever the female manager is she speaks to her trainees like dirt

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Shell Rennie . 2024-05-04

MORE AT Google

checked bag twice and forgot chips and triple burger

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Nikola pa . 2024-05-03

MORE AT Google

Food was made quickly however the driver failed to contact me , it came up as delivered and it turns out he had left it at reception without letting me know or telling me when he arrived.

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Rebecca . 2024-04-26

MORE AT Just Eat

Food was freezing and inedible

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Mason . 2024-04-25

MORE AT Just Eat

the food was cold and the burger buns tasted really stale

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han . 2024-04-19

MORE AT Just Eat

The service was amazing because it was buzy I thought the food be ages but they did really well getting the food out quick .only waiting 10 mins .WELL DONE AND KEEP IT UP

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Richard and the family . 2024-04-06

MORE AT Google

Absolutely furious with my recent McDonald's order through Uber Eats. One burger had only cheese in the box—no patty! This level of incompetence is beyond belief. McDonald's needs to get its act together and provide the quality it promises. This experience is utterly unacceptable, and I won't be ordering from them again until I see some serious improvements. It wont be the Uber eats delivery guy as the bag was soo sealed its from the kitchen staff

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Mony Maj . 2024-03-14

MORE AT Google

Order is wrong, no breakfast wrap delivered

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Christian . 2024-03-12

MORE AT Just Eat

my coffee had spilt all into the bag

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Louise . 2024-02-17

MORE AT Just Eat

Can't believe people eat from here. You just need to have a look in the filthy kitchen. Never gets cleaned every day.

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G V . 2024-02-15

MORE AT Google

Order the big tasty no cheese...top of the burger has the cheese removed I could see where it had been...underneath the burger had cheese....I telephoned straight away Connor the manager dud nothing just said get a refund on the app...it really isn't good enough....if I had eaten that burger I would have been ill ....I will never go here again ...awful customer service....food inedible...

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Isabelle O . 2024-02-12

MORE AT TripAdvisor

Ordered two milkshakes today and unfortunately the milk was noticeably off. As in, the milkshake was sour and gross. Called the store just to let them know they should have a look at their machines to avoid giving anyone else this experience and the person on the phone was just defensive and rude. I will not be ordering from here again.

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Camila . 2024-01-27

MORE AT Just Eat

Food was delicious would order again

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Mary . 2024-01-27

MORE AT Just Eat

We did not approve of the driver, when dropping off the food my partner struggled to open the door and the driver was shouting at him through the door, then when we managed to open the door he continued to shout and make my partner feel uncomfortable

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Mia . 2024-01-07

MORE AT Just Eat

The time kept going up on the estimated arrival and the food was cold and soggy. Do not recommend

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Kara . 2023-12-18

MORE AT Just Eat

Food was absolutely freezing cold! After I already requested fresh hot food and it arrived just after when it was meant to. Think McDonald’s won’t be getting orders from me going forward because this is the same problem regardless of whether you have it delivered, pick it up or order at resturant

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Kylea . 2023-12-10

MORE AT Just Eat

Driver wasn’t assigned for a long time. Food was made straight away and left sitting for an hour and half before it got to me. Came to me cold so I had to put it in the oven when it got here. Not acceptable. Will not be ordering again

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Paula . 2023-12-03

MORE AT Just Eat

Aman the shift manager started to argue with me over returning a sausage and bacon roll and then lied about my refund gave my 4.99 when I paid 4.80 +0.80. Nice manager

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Giannis . 2023-11-29

MORE AT Google

Yeah, I agree with bellow that Aman shift manager is really weird, I get creaped out whenever he is there and don't go anymore. Gives off brown slenderman vibes

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David “Dl” Lynchford . 2023-11-29

MORE AT Google

Perfect burger and fries food restaurant near to all shops and very good restaurant for hot drinks and meals provides even a breakfast menu and is exceptional for everyone who wants a quick meal there.

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Sonia P . 2023-11-27

MORE AT Google

I like that they are black now #blm

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Mason . 2023-11-26

MORE AT Just Eat

The driver dumped the order on our doorstep without knocking the door and half the order was missing.

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jag . 2023-11-23

MORE AT Just Eat

ordered and asked for NO tomato as im allergic.. open it to see tomato.. mcdonalds staff really do be slacking on customer quality!

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Brooklyn . 2023-11-19

MORE AT Just Eat

Exquisitely fresh and delicious, as always. Excellent service and delivery driver was very polite and professional.

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David . 2023-11-14

MORE AT Just Eat

Missing order option to phone the restaurant however they can’t help have to get refund and pay delivery again

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Lisa . 2023-10-27

MORE AT Just Eat

Don't answer the phone they mess up your orders when ordering from there app. This was,the third of happening for a multi million pound business this is a total disgrace and I will not be ordering my food from this disgrace of a company it should bugger off back to America where this crap company belongs

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shaun w . 2023-10-21

MORE AT TripAdvisor

My drink is split all over the food and the bag was leaking and delivery man said thank you enjoy and walked away

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Louise . 2023-09-23

MORE AT Just Eat

ORDER NEVER CAME! Someone stole food from me. Was told driver picked it up. Was never delivered. Who steals a child’s food??

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Taz . 2023-09-22

MORE AT Just Eat

Quick snack. A lot of youths hanging around. It made the experience frightening.

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Catherine Bailey . 2023-09-12

MORE AT Google

My delivery driver turned up on a bike cycled around when I tried to get his attention muliplte times he sped past me after about 15 minutes of me trying to get his attention and going off in different directions and left with my food however he put on the app that my food had been delivered I complained over 2 hours ago and have still not received any information about my refun

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Tamzyn . 2023-08-28

MORE AT Just Eat

Badly packed badly looked after in delivery all food was destroyed

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Sam . 2023-08-26

MORE AT Just Eat

Absolutely awful experience, delivered without drink at 12:40PM and the delivery man said MacDonald staff didn't pack properly and it spilled on the way, phone MacDonald service they told me they had no problems with packing, and i can get refund through Justeat app, then contact Justeat customer service, didn't received the reply until next early morning.They insisted me sending photos as evidence but i didn't see any drink at all, then i explained it but they closed the case saying the reason was i can't provide evidence. What a joke

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shizhong . 2023-08-23

MORE AT Just Eat

They actually delivered it to my flat.

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Corrinna . 2023-08-20

MORE AT Just Eat

Got all my food . Forgot to put in sauce

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Sarah . 2023-08-15

MORE AT Just Eat

Cold, paid for lager and got small fries in a large box Coke was flat and no ice.

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Louise . 2023-07-29

MORE AT Just Eat

Thanks for deliverin it so quick! 😄❤️

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Marium . 2023-07-26

MORE AT Just Eat

Food was cold. Very disappointed bcos treat for my daughter birthday.. Wasted £50+

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Cherlyn . 2023-06-12

MORE AT Just Eat

Do not visit this place, or order from this McDonald’s due to the incompetent staff that can’t even get a simple order right I ordered two bacon batches with extra bacon. When it came. I had two bacon batches with cheese were not asked for if we are expected to pay the price that they want. At least they can try and get our orders right

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Maps66476019418 . 2023-05-27

MORE AT TripAdvisor

Directed delivery driver by phone. 4 separate calls, speaking with 1 shop keeper and 2 citizens to help guide him here. Food was obviously cold.

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Gary . 2023-05-24

MORE AT Just Eat

Poor service Ordered milkshakes got coke. Delivery was 45 mins late from original delivery time! Food not that great when arrived

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Lisa . 2023-05-01

MORE AT Just Eat

This is clearly based on the cleanliness of the McDonald's in west orchard. The walls and door frames are absolutely filthy. There were all slashes up the walls and you can see the dirt that has built up on the staff door frame and keypad. The walls have black build up of dirt which is not very nice when having children who touch everything then touch their food. As this is used alot by the public and a proper eating place. These walls need to be deep cleaned on a regular basis. I can fault staff as they are always on the floor cleaning away tables and wiping them down it just the surrounding area of restaurant.

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Emma Hancock . 2023-04-26

MORE AT Google

Kicked out during the rain in opening time saying "take away only". Joke!

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Bartosz Karpinski . 2023-04-15

MORE AT Google

Unique roads and landscapes, high mountains and beautiful hills, caves and plant and animal diversity, with Mediterranean air and a completely safe area are available to the public and tourists.

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Abu Amiri . 2023-04-13

MORE AT Google

Didn’t get what I ordered went to west orchard because same problem with local one absolute joke hardly hard to put the correct things in a bag and check it before sending it out on delivery

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HAYLEY . 2023-04-11

MORE AT Just Eat

Terrible food. Freezing cold and bags was open when recieved it

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stacii . 2023-03-30

MORE AT Just Eat

Didn’t receive my order at all and said it was delivered

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lakisha . 2023-03-21

MORE AT Just Eat

The worst McDonalds in Coventry. The shift manager at 4:30pm today was extremely rude and passive aggressive. With the example he sets for staff, no wonder the service is so poor. The reason I visited McDonalds rather than KFC today was for the chips so I ordered a large meal to eat in and some bits to take home. The chips I got didn't have any salt on them so I asked if i could get chips with salt on them. The lady came back and said the shift manager said the chips can't be replaced because I had eaten out of it and if I wanted them replaced I will need to speak to him. I had to leave my 3 heavy bags of shopping behind and my food tray just to go see him about the large chips. I asked for the large chips to be replaced and he repeated the same thing. When I said I don't mind if he replaces them with medium chips I would just like to have them replaced with hot salted chips he left and came back with small chips, a smirk on his face said 'that's all you're getting' and continued to give attitude. It's funny how service can just ruin your appetite, I just felt like returning the entire order but I was exhausted from shopping and I had enough of attitude for one day. I will make the mistake of visiting there again.

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Grace S . 2023-02-25

MORE AT Google

Food took a while to be picked up. Arrived cold and dips missing.

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Cedric . 2023-02-24

MORE AT Just Eat

My whole order was missing. Only sent drinks.

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Mickayla . 2023-02-14

MORE AT Just Eat

First McDonald's Restaurant in Coventry that actually took an effort to phone me to apologize they ran out of carrot bags and offered milk shake instead. Delivery was bit late because of that but that's okay. Keep up good work 👍🏻

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Adam . 2023-02-05

MORE AT Just Eat

Didn’t arrive! Followed driver, went to the door when it said nearby, Said delivered… no food.

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Sarah . 2023-02-02

MORE AT Just Eat

Food was cold and wet dripping with oil

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davina . 2023-01-28

MORE AT Just Eat

It doesn't matter whether you visit the restaurant or have it delivered, the quality of the food isn't great. The fries are cold, the burger is put together half-arsed and your order is always missing one item or most of it. I've worked for Mcdonald's myself so understand the conveyor belt process and the original methods of preparing food to order. However, the food in this location has slipped significantly. Every order on Just eat has missing items, so much so, Just eat refuses to give me my money back. The same goes for in-store, every time I order, I usually have to take food back or obtain the missing food/drink. Until they retrain their staff, be ready for half of your order to be missing.

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Phillip . 2023-01-14

MORE AT TripAdvisor

Very small portion of mini McFlurry!

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Fady El-Nahal . 2022-11-05

MORE AT Google

Ok so the food was fine here and so was the staff, but the restaurant was full of flies. This completely spoilt my dining experience.

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Edorast (Bilwin) . 2022-08-26

MORE AT Google

Order was wrong, approached a "Manager" he was too busy flirting with young customers and just pointed to the till, staff didn't apologise for getting order wrong

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Disappointed customer . 2022-07-24

MORE AT TripAdvisor

Goof value and prices though not as clean as kfc

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Stewart M D . 2022-06-18

MORE AT Google

Junk Food, and they messed the order up

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Daddy Pig . 2022-04-02

MORE AT Google

The mcdonalds app said it was open until 8pm and allowed me to order online to collect. When I arrived at 6pm the whole building was locked up and I couldn't get my food. They still took my money.

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Adam (Dodger) . 2022-02-09

MORE AT Google

Loving this McDonald’s Really tasty fresh food Loads of seating area Only slight issue was that my fries looked like they was already half eaten The food must differ so much when you go though the drive though as there you normally get served Old and stale rubbish food So I’m guessing from now on. I’ll park up and go inside

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Jim . 2021-12-29

MORE AT Google

The best McDonald's breakfast I think I've had anywhere.The food was warm and fresh and a decent size!!

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johnstearne68 . 2021-12-03

MORE AT Google

Restaurant fast food cu produsele cunoscute

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ioan cocicodar . 2021-11-19

MORE AT Google

Breakfast is always great, staff is friendly

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Cső haver! Angliából látom és mondom . 2021-11-06

MORE AT Google

It was alright, although staff forgot the straws which I had to go up and ask for and also forgot the salsa dip that comes with the mozzarella dippers, tables wasn't that clean as I had to wipe them myself.

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Chris Mann . 2021-09-12

MORE AT Google

A guy kicking off probably drugged out of his head. Fig beefy security guard totally ignoring him and a petiti female member of staff intervened. The whole seating area is taken up by Just Eat courier's waiting for their order.

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Kevin M . 2021-07-20

MORE AT TripAdvisor

Not the nicest meal I've had from this McDonald's restaurant, the fries were dry and tastles, while the plain double cheeseburger had relish inside. Thankfully the apple pie was spot on.

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Mike SP . 2021-07-06

MORE AT Google

There's always violents, fights, staff are rude especially the young lad on the till, got no good word to say about this place would have gave it a 0 if I could.

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746liz . 2021-06-28

MORE AT TripAdvisor

I Didn't get a coke that's so mean man like I wanted coca-cola and no one gave it to me how rude. Why have drinks when no coke ugh?

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213insaneb . 2021-06-26

MORE AT TripAdvisor

Very helpful lady at the front of store welcoming us in with amazing service so polite and well managed

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Nerys Mcmillan . 2021-05-26

MORE AT Google

I actually ordered delivery for this food. The food is usually cold. Sometimes it is warm. They usually don't send the dips I paid for. Today I ordered a BigMac and a double quarter pounder meal. The quarter pounder was just 2 burgers and a bit of ketchup. No salad or pickles, nothing! So disapointed. I don't think I've ever been 100% happy with the meal delivered.

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Kel1578 . 2021-05-13

MORE AT TripAdvisor

The Manager Tibor was very helpful and very polite and respectful. He helped me with my order on the McDonald’s app. Thank you Tibor 👍👍👍

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B3284SKisas . 2021-03-18

MORE AT TripAdvisor

I completely understand the dire Covid circumstances but come on.....we are all suffering. I stood in line for 15 minutes. Then ordered by machine. Got my order after 5 minutes without one of the items I had ordered only to be told by staff that it was not on his slip and therefore I need to order again. I ordered but felt that I was buying that item twice and that was not on. I asked another member of staff and he was apologetic and got me two of the items. I get home to find that another item was missing (the main item.......wtf). I phone the contact number and no answer. I have paid money and did not get what I asked for. Joke

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lisacQ2503ON . 2020-12-11

MORE AT TripAdvisor

Ask for cheese and lettuce on me big Mac n they gave me nout all

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Jess Cervi . 2020-12-05

MORE AT Google

Food not delivered via Just Eat! Called McDonalds to be told nothing to do with them, asked for a manager said she was and refused to give out name or any other details!! RUDE - RUBBISH!!!!!

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Joanna8115 . 2020-11-03

MORE AT TripAdvisor

Обслуживание отвратительное ! Заказ принести не смогли , не дошли до нашего стола . Двойной чизбургер без котлет !!!

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Jelena Obolenska . 2020-10-07

MORE AT Google

Ordered from this restaurant twice this month from Uber eats and both times have forgotten parts of order. They forgot fries with both meals and only sent burgers and drink and didn’t include no onions or added cheese (TWICE!). This is the second time it has happened. Gave it the benefit of the doubt before but pretty sure they now owe me some money back. Avoid

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cloverw492 . 2020-09-02

MORE AT TripAdvisor

Service and the people who were there to direct you to the shop

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Paul Glynn . 2020-05-11

MORE AT Google

Self and attwnded service available.

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Ajanlekoko Adebola . 2020-04-07

MORE AT Google

I will never eat McDonald's again after my last experience the staff were really ignorant like they didn't want to serve me, I didn't get what I asked cretins and two staff members were looking and laughing so childish next time I will buy a BLT sandwich will definitely taste better

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David G . 2020-03-17

MORE AT TripAdvisor

Sunteti fenominali am mancat foarte bine va multumesc pt ospitalitatea voastra

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Marincas Maria . 2020-03-08

MORE AT Google

Nice location plenty of seating as it does get busy during lunch hours

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Ginger Bilai . 2020-03-03

MORE AT Google

Standard McDonald's food however seating is very limited

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mark randall . 2020-02-17

MORE AT Google

Shambles five bad latte in one week had to keep taking them back to be told one of the machines not working properly well then shut the machine and get it fixed that's the problem with a greedy money grabber with to many franchises just dont care

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patrick coleman . 2020-01-18

MORE AT Google

Overcrowded but tasty, too many people in such a small space do we had to sit in Krispy kremes

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Jennie Beattie . 2020-01-03

MORE AT Google

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