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3,6

Based on 467 opinions finded in 2 websites

2.6Ambience2.6Cuisine2.1Price3.6Service
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Nº 2706 in 4016 in Birmingham

Nº 6 of 10 Turkish in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH.. meatsaffrontenderlambchickenrice

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This is not the 80's. You can not serve people drinks with dispensible cups. You can not say that food is served with Nan bread and serve a tortilla from Tesco... And the food... Not sure how this place is still open

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Udi S . 2024-01-21

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Walked past this place so many times I thought we would give it a try. The sign said “All you can eat buffet” so myself and the kids were happy. However once inside they said they don’t do that now. Food and drinks were ordered and took a while to arrive, flavours were good and food piping hot. Avoid the mock tails as I have no idea what mine was but it wasn’t what it should have been. Prices were above average and portions were very generous.

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anthonylRL . 2023-01-31

MORE AT TripAdvisor

I've walked past here many times and decided to grab a to go box from here today and it was so tasty! Thoroughly recommend!

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hkbrown555 . 2022-12-19

MORE AT TripAdvisor

Really enjoyed what we ordered. Our 2 years old loved the lamb kebab. Staff are very friendly and make you feel welcome. Will definitely go back.

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Sunny07062023 . 2022-10-17

MORE AT TripAdvisor

Stumbled upon this restaurant an invitation from the chef who was sitting outside. Buffet style Persian, Arabic style food. Some pleasant flavours but all at an ambient temperature. Cheap pitta hard under the lights not Arabic bread. Kebabs and Schwarma ok but ended up having to have it warmed to make it palatable. Tea with cinnamon authentic and monumental. I hope it gets better as trying but a way to go

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Richard B . 2022-09-08

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Omg , me and my friends were very excited to go here, it was empty only one table wonder why 🤨 , firstly we ordered the hummus, that was really nice But when mains came , I ordered lamb shish with saffron rice it was not nice very chewy and bland rice was just boiled with yellow bits on top 🙄🤨 my friends ordered chicken shish with fries and they just said it wasn’t nice , they also ordered mojitos but was given virgin mojito twist and don’t get me started on them it looked like swamps just full of wet mint!!😭😭😭😂 also no one checked back on us only one manager working who was Smily but useless! We ordered the bull without service charge, but the manager went back to give the other guy the machine we paid then he returned back u have still 10 pound more but we refused I said no service charge!!!!!!!!! Get it right and get the food right and drinks I only enjoyed my 7up and hummus 👍 never going back here and I don’t think anyone should 🤪

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Sightseer43209959756 . 2022-02-06

MORE AT TripAdvisor

Food was SO DELICIOUS, the meat was tender and the portions were massive! Kindest staff and such an ambient atmosphere. Thank you ❤

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Delsagh . 2021-12-31

MORE AT TripAdvisor

Says £8 any course of meal and charges you £10.00. When you ask for explanation they give very unprofessional response by do you want your £2.00 back? Makes you say no. Food taste is also not good. This restaurant has changed owner many times and it’s due to lake of experience and professionalism. I don’t recommend it and will not show up here again.

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khan1625 . 2021-06-26

MORE AT TripAdvisor

I came here with my family as they flew here to visit me. We order the plate for four thinking that if something will be left, we'll take it later. But it didn't happen! The food was so tasty we literally spend few hours inside drinking Persian tea and eating special ice cream with saffron and pistachios. I thought it will take 30-60 minutes for the food to come as it's very big amount of meat, but it came very quickly and perfectly cooked! Nothing burnt, nothing dry. If only I had second stomach I would order another plate! The place looks really nice, they also have a singer playing in the quitar. If anyone wants a nice date or a place to take their family to, this is perfect! Also the prices are pretty low compare to other restaurants around.

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866liax . 2020-10-02

MORE AT TripAdvisor

I’ve been to Zaitoon twice now and both experiences have been pretty good. The staff are incredibly friendly, special shout-out in particular to Shama (apologies if I’ve misspelled your name) who has been wonderful every time my family and I have visited. The overall atmosphere of this place is just incredibly warm and welcoming. Anytime the food has been late, the chefs have come to us themselves to apologise, which is greatly appreciated. The second time I visited, I found a sharp piece of plastic in my food, which resulted in my meal being taken off the bill, which, again, was greatly appreciated. In terms of its services, this place tops the charts. In terms of its food range, I wouldn’t rate it as highly. Albeit it’s a Persian restaurant, it would be lovely if there wasn’t only one vegetarian meal on the menu (which I also found quite bland). There really isn’t much option for non-meat eaters unless you personally ask the staff to customise it yourself. Overall, not a bad place to get a fulfilling meal. I just wish I didn’t always have to order Veg Tajine every time I went there.

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tahanimyra . 2020-09-03

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Very poor, totally disappointed, we have been walking past this restaurant for a long time now and desperate to try it so took the plunge, never again. They sat us down and brought menus quite quickly, we ordered a jug of drink and a cola, the jug came but the cola did not arrive we had to ask again. We ordered starters and a main, the starters came but there were no plates given to us or any cutlery we had to ask. The bread with the starter was cold and very dry. We had not finished our starters when the mains came out and they were just dumped on the table the lamb shish kebab tasted and smelt off so we complained and was shown a receipt for a delivery of lamb mince that had been “delivered” that morning. We told them that the receipt doesn’t mean anything the lamb could have been old lamb not necessarily the batch that was delivered that day but the man did not believe us that it was off. We told the man we didn’t want to continue our meal and he told us we could leave with no payment due and whilst I was using the bathroom a lady came and told the other members of our group we needed to pay for our starters and drinks even after the disgusting service and food we had received. I will never go there again and I wouldn’t recommend anyone go either, there is another restaurant literally round the corner seconds walk from this place that does the same style food so we went there and had a delicious meal with great service.

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NicolaB720 . 2020-08-26

MORE AT TripAdvisor

Food was horrible watery and bland . Had a lamb tagine was very plain -boiled rice with boiled veg and bland lamb. Also chicken breast screwers.. also very watery and bland

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Resort719068 . 2020-08-18

MORE AT TripAdvisor

before covid19 it was a good restaurant but now taste less food! boiled rice are just horrible. their portion even decreased

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sameekhan . 2020-07-27

MORE AT TripAdvisor

Have ordered food to take away on two occasions & both times it has been delicious. Great size portions & equally great price. Will definitely be back in the future. Customer service was also fantastic while we waited. Thank you

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ek88rose . 2020-07-14

MORE AT TripAdvisor

First of all the food came really late. Then the food came ice cold. The portion of the food was really not good. And when we told them the food is cold they reheated our plate in the microwave and served us again and there was not a single apology. At that point we decided to leave because it was too much to take. We paid £36 for the meal and the restaurant actually took the money without even asking how the meal was even though they could see we had left most of the food on the plate. Also the drinks tasted like sugar water. We urge everyone not to waste money at Zaitoon restaurant Birmingham.

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490kashishj . 2020-03-13

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Visited this restaurant after reading the reviews and assuming it’ll be good. Unfortunately we did not have a great experience in terms of the food. The menu is quite basic and does not offer much choice. Once we made the decision about food, we were...

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AZ060 . 2020-03-08

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We ordered chicken and rice along with aubergine mix as salad Couldn’t believe they charged us £2.50 for 200 ml water We went during the happy hours and still they ended up charging us the full price ... we had to speak to the cashier...

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Trushant L . 2020-02-25

MORE AT TripAdvisor

We arrived to be asked to sit upstairs as they were expecting a large party. It was not exactly the most romantics of rooms for a valentines meal, needed some tlc.. but the food and the staff certainly made up for it. Food was amazing,...

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Kaydee1234 . 2020-02-15

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We visited this restaurant before a concert. It’s close to hotels and Birmingham arena. It’s a lovely restaurant with a great atmosphere and very friendly helpful staff. The food was amazing and it was excellent value for money too. We would definitely come back if...

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rebecca s . 2020-01-25

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Food was ok but the restaurant was cold. The coldness of it made me not enjoy the food. I hope the staff put some effort to sort out their heating system. Butter was also missing with the Cobedeh stew .

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Bilal N . 2020-01-12

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un minuto fa Definitely one of the few best restaurant in Birmingham. The welcoming, the ambiance, the service and the foods are reflecting the Persian/middle Eastand high quality homemade tasty preparation. Veggetarians followers may have very good choices, the kitchen is Halal so that everyone...

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marmi0 . 2020-01-01

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Amazing restaurant not so far from Birmingham city center, service is friendly and professional, the restaurant has a very good ambiance warm and familiar. The food is fantastic and tasteful at a very good price. I really suggest this restaurant for every type of taste...

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Matteo D . 2020-01-01

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Serving rice that isn’t hot enough is bad, you can get ill. I wouldn’t try this place again for such a simple reason. Food should be hot

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Lavaontheflo . 2020-01-01

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The food I ordered was lukewarm, it should be piping hot when it comes out from the kitchen especially considering my order was a Persian stew and rice. You just can’t enjoy food that’s just about warm. If you can’t basics right, should you really...

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Wander560628 . 2020-01-01

MORE AT TripAdvisor

Best food in Birmingham and great service. Its next to cineworld Broad Street which makes it a great choice for dinner after a movie. Will go again over and over. Highly recommended.

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Sunny07062023 . 2019-12-24

MORE AT TripAdvisor

Went here with a group of friends for an evening meal/evening out, we loved it ! Nice decor, clean, and the staff were most helpful and friendly. We also found the food to be of a high standard, very generous portions and reasonably priced. I...

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okayyes . 2019-11-18

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What a gem this restaurant is polite staff that couldn’t do enough for you guitarist that played music and sang ,excellent food meat melted in your mouth with a hint of spice accompanied by fluffy saffron rice mint dips and Turkish tea .Menu would suite...

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Helenj372 . 2019-11-09

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•Nice selection of food (See menu attached). •Generous portions. •Spacious venue. •Friendly environment.

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ParadiseAmbassador . 2019-11-09

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Our party of 6 was seated right next to a large loudspeaker amplifying the live guitarist. His music was lovely, but we would have liked to talk! Alarm bells started to ring when our drinks order - a bottle of wine with 4 glasses, a...

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Betty C . 2019-11-02

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This restaurant is beyond a joke. The staff are friendly but clueless and have absolutely no idea what is in the dishes or the difference between a starter and a main course. Much worse than that the rice was barely lukewarm at one end of...

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Frances V . 2019-11-01

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Really poor food and chicken was undercooked. When I complained the lad just said thats how it is and no apology given. I just asked for the bill and went nandos next door.

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samwright12 . 2019-10-31

MORE AT TripAdvisor

Visited a few weeks ago and loved every moment, we were made to feel at home and very special, was the highlight of our weekend and the tastes and flavours of the food were amazing and can't wait to go back

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Mark L . 2019-10-21

MORE AT TripAdvisor

An excellent restaurant that you must try if you're in Birmingham. The owner is so polite and really care about your wellbeing. Food is fresh and taste really good.

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BakhtaTd . 2019-07-20

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I chose this restaurant for my graduation dinner for me, my family and friends and honestly the food was amazing and fresh. The service was great and we were treated with respect. The food was so nice and fresh that everyone couldn’t stop complimenting it,...

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ibrahim1819 . 2019-07-17

MORE AT TripAdvisor

Brilliant hosts and they show their passion for wanting to drive a successful business, making customers happy, serving great food and expelling past experience under previous management. Last 3 months the foods got better and better, and the service is 100% attentive

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Yazoog . 2019-07-14

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So it’s my 2nd time, here first time I was so impressed with everything, but... we met the new owner he was lovely he took our order was so excited , I couldn’t believe it they changed the menu, food looked amazing but when I...

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PrinceAka . 2019-07-11

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Wonderful atmosphere and lovely food enjoyed it . Must try the kababs and the naan was really nice and crispy.

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Reyana03 . 2019-07-02

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First of all - this place stinks! You go there on Friday night and it's empty - that should be the sign but we decided to try anyway. We had Groupon voucher which meant that we can basically have any starter below £5 and any...

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dkrakowinska . 2019-06-18

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The food was not bland very tasty. The service was attentive. Only feedback is the tables with seats (dark brown) and the side bench seats (light brown)- the brown seats are quite low so back can hurt and the light brown are to high. Cushions...

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Yazoog . 2019-06-13

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Very nice décor, friendly staff but not professional need training, generous portions but not tasty and overcooked could do with a new chef

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1812194 . 2019-06-04

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I don’t get the negative reviews for this place I’ve been there twice now and the food is great and the service is fantastic. The month I’m posting the review in is the month of Ramadan, where Muslims fast for most of the day. This...

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MathersMahmood . 2019-05-22

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Where to start.... As per previous reviews, we were told voucher was not valid even though the terms and conditions clearly show it is, but the waiter agreed to cater for us as an exception. Not only that, we were given different menus with only...

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TravelBeksy . 2019-05-22

MORE AT TripAdvisor

The food was all delicious and the staff were very friendly and helpful, planning to come back soon!

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Catherine S . 2019-05-08

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Had a wonderful evening at the Zaitoon Grill. This restaurant serves Turkish, Persian and Iranian food. Javan and his staff were so attentive and his recommendations were perfect. Foid was beautifully present on copper dished and tasted lovely. Extra sauces were provided if you wanted...

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43wandas . 2019-04-13

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We were due to eat here on Sunday evening only to be told our voucher wasn't valid. This was despite the terms and conditions clearly stating it was valid. The vendor was disinterested, unhelpful and rude when dealing with us. It really doesn't matter how...

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baldboro . 2019-04-08

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I can't believe I walked past this every time and went to the Nandos next door. Very friendly staff, nice atmosphere, family friendly and excellent food especially the Islender and Adana Kebab. Will definitely be going again.

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shohib91 . 2019-03-21

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I first went to Zaitoon 2 years ago with my family and we loved it then, so when we were back up in Birmingham this past week we had to pop in and see if it was still as good, and we was not disappointed....

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alano333 . 2019-03-11

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We used a Groupon voucher tonight and we were really happy with the lovely meal we had. We picked falafel and beef sausage, then chicken tagine and lamb fillet skewer. all very tasty. Served by a very nice helpful staff. We liked Farla and her...

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stefano n . 2019-03-08

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So me and my partner literally stumbled into zaitoon after trying the nandos next door and being told there was a half hour wait unfortunately i could not wait that long so hey ho we ended up in zaitoon initial impressions were we had ended...

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TheLeanUp . 2019-03-08

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Great food, fresh ingredients and excellent portions Great service and with the groupon it’s soo cheap Child friendly if you want pasta, I can’t wait to visit again Thanks

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Wahid M . 2019-02-10

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A mid-week dinner (with a Groupon). Bright, clean restaurant. Reasonable parking nearby. It wasn’t frantically busy, but the sole waiter had his work cut out keeping up with orders and service. His service was excellent, by the way. Starters were fine, I had a beef...

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Bob M . 2019-02-08

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Very nice authentic place in heart of Birmingham. Had a big get 2gether with friends and ordered many different dishes from the menu. Great range, staff were very pleasant & helpful & food was presented beautifully & was really nice & authentic.

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shakyk . 2019-01-26

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My partner and i visited before a cinema showing and we had a very lovely meal. Very tasty. Service was lovely. A very polite waitress. I was unsure about what to eat as there are a lot of lamb dishes but i had a chicken...

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steffyp1973 . 2019-01-06

MORE AT TripAdvisor

Best food today ever! I used this on a groupon and would highly recommend Fresh, tasty and great service! We even got King prawns included in the groupon starter which was awesome, Child friendly as my daughters had one pasta to share between them Food...

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Wahid M . 2019-01-06

MORE AT TripAdvisor

Hidden gem - absolutely love this place Delicious food, value for money, lovely venue and really kind and friendly staff Have been here 4 times so far and will definitely be returning ....

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DavidTurner12321 . 2018-12-16

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Waitress could not answer simple question, wife's meal really dry, paid £7 For bottle of beer not listed on menu but price not advised. Never asked us about meal or we were happy - Don't go!!!

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598yyyyy . 2018-12-05

MORE AT TripAdvisor

Birthday meal Awesome food! Well presented,good amounts and nice flavours. The staff were very attentive including the chef who came out and spoke to us to ensure we were enjoying our meals. 10/10 for hospitality. We will all definitely visit again.

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Yellowtrips . 2018-11-11

MORE AT TripAdvisor

Went for dinner with my partner and was pleasantly surprised - the Resturant has been rebranded and under new management The waiters and waitresses were beautifully dressed in traditional outfits, the wall decorations were stunning and fancy copper cutlery and tableware all the way from...

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Donyagh . 2018-11-09

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I've just come out of the Zaitoon while in Birmingham with work. I called as I fancied something a bit different. I had Sucuk as a starter. It was delicious and beautifully cooked in a tasty tomato sauce. The main course of Bakhtiyari was outstanding...

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Mick B . 2018-11-07

MORE AT TripAdvisor

I stumbled across this place on an evening walk, glanced at the menu, thought might aswell, walked in, restaurant area and bar area are very clean, starters came out pretty quick impressive portion, mains were great, and staff were attentive. Well priced for Birmingham city...

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684walker1234 . 2018-11-05

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