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3.5

Based on 69 opinions finded in 1 websites

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Nº 344 in 398 in Monmouthshire

CUSTOMERS TALK ABOUT DISHES WITH..pizzachicken
Score
OpinionsNoteGoogle693.5

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Ordered a large doner Kabab on the 30th Aug at 7pm in a pitta bread, what I wanted was a traditional kabab in a pitta with salad and lettuce, what I got was a tray of unappetising mush with a full pitta at the bottom, totally pointless. I called on the phone and all I got from the lady who answers was attitude and sarcasm with no aspect of customer service so I will look else where when I am in Monmouth. Very disappointed binned the Kabab.

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John McCartan . 2024-08-30

MORE AT Google

Absolutely delicious pizza delivered at the exact time requested, the on-line order system was easy. Very happy customers 😋

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Keith Jones . 2024-07-27

MORE AT Google

We ordered through Foodhub at around 17:30 and the delivery was due to take about 55 minutes. After an hour we contacted the restaurant to make sure they could find us, and they advised the food was just leaving the shop and would be with us in about 15 minutes. Another hour went by and we called again, the staff advised us that there were road closures causing a delay but that the food was on the way. After another 30 minutes passed we received a text notification that the order could not be accepted because we are “too far away” from the restaurant. I rang to clarify with the restaurant as the order had been confirmed hours ago and we had been told it was on its way. A different man answered the phone and rudely said “are you on about the order to Llandogo, we couldn’t get there because the road was closed and we don’t deliver to Llandogo anyway”. At no point in the order process were we told that we are out of their area, nor did anyone telephone us to give us any updates on the order or let us know there was an issue. It would be appreciated if the delivery area could be specified more clearly to customers in future, as on ordering this delivery we entered our address and the order was accepted, and we were even told on phoning the restaurant directly that the food was on the way, which was clearly untrue. This restaurant would benefit from improved communication with customers as we would have taken our custom elsewhere rather than wait 3 hours to eat and be left with no real explanation or food.

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Caz Walsh . 2023-12-11

MORE AT Google

An absolutely fantastic place to order from! While it may be on the pricier side, we consistently relish every item we order. The extra cost is truly justified, and I'm never left feeling dissatisfied. Their additional pizza crust options are also a delightful bonus. It might not be kind to my waistline, but you can't beat the cheesy bite crust! Many thanks for the wonderful pizzas :)

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damian hardy . 2023-11-09

MORE AT Google

Had chicken strips meal, been up all night throwing my guts up.

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Owen Davies . 2023-09-03

MORE AT Google

Consistently good food delivery in a very timely manner and extremely tastie move over there's a new king kebab shop in town.

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A P . 2023-07-21

MORE AT Google

Ordered twice from here and the food is banging ! The girl who answers the phone must enjoy her job as she sounds really enthusiastic and helpful. Had 2 minor issues with delivery but the sorted them out on both occasions

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Jared Morrison . 2023-04-18

MORE AT Google

First time visiting here, we were on our way up into trellech area, food was really good, fast service and a good place all round, will use again, food was still hot on arrival too!

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Stephen Fry . 2022-12-09

MORE AT Google

I ordered a chicken curry and chips it was absolutely revolting I don't know where the chicken was and the curry was disgusting nothing like any curry that you get elsewhere definitely won't Go there again all piled into a tray the fries where all soggy in all it was a absolute mess

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Wyndham Methuen . 2022-10-10

MORE AT Google

Ordered a lamb doner wrap. Noticed they were not slicing from the doner meat thingy. Asked why. They were lamb shish. 🤢 I told them I Ordered a lamb doner. Was told very rudely that I had Ordered a lamb shish. Unlike the rude staff I speak and understand perfect English. I would never of Ordered a lamb shish because I don't like it. I know what I Ordered. Just walked out and told them they were going to get a bad review. ,£9.00 wasted. Never again.

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Deborah Swain . 2022-09-01

MORE AT Google

Placed a large order, was ready on time and pizzas we're great.

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Ian Bevington (IanBevvo) . 2022-08-21

MORE AT Google

Absolutely shocking. Ring up and placed my order and was told my food would be half an hour. Then get a phone saying I'm sorry my boss has cancelled your order cause your to far away!! What's the point in accepting the order then cancelling! Pathetic service

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Greg Harley . 2022-08-15

MORE AT Google

Dreadful customer service! Bunch of jokers! You should be appalled at your lack of courtesy for a customer who has spent hundreds of pounds supporting your business! Absolutely disgusting behaviour.

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Thomas Gould . 2022-07-07

MORE AT Google

Absolutely awful. Will Never use again.. Over 2 hours for a delivery and then they forgot my bottle of Pepsi.. Food was cold and they've put their prices up over 10% in recent months.. Oh, and most staff have a very poor command of the English language.. Avoid this place like the plague and go for fish & chips or a delicious dirty burger.

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Darren Larner . 2022-06-27

MORE AT Google

Camping at Biblins? No problem. Pre ordered food and then these guys delivered meals for 16 campers. Delivered hot and really tasty food for some very hungry campers. Everyone enjoyed the food and were so impressed they were going to head back home via the pizzeria. We will be back next year. Thank guys.

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John Morris . 2022-06-15

MORE AT Google

Please don't go anywhere else to fill you up. We love this place. I go for the kebab, but the burger looks amazing. Can't fault delivery time. Highly recommended 💯 .

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Gareth Heywood . 2022-06-06

MORE AT Google

Good food and good service also a bonus they deliver

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Jason Evans . 2022-05-22

MORE AT Google

brilliant 100% service and food definitely would recomend the best kebab I've EVER had anywhere in the UK 👍🏼👍🏼👍🏼

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Margaret Stretton . 2022-04-30

MORE AT Google

Food looked very delicious. Menu was so vast I couldn't make up my mind and ended up buying nothing lol. Regretted it 10 mins down the road lol. Next time yummiest, next time.

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Terence Mantack . 2022-03-17

MORE AT Google

With in 10 minutes of eating a chicken shish could not stop spewing.

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s owen . 2021-10-19

MORE AT Google

2 times I have bought chicken strips and instantly been sick 20 mins later

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Ryan Preece . 2021-09-18

MORE AT Google

Terrible service and terrible food. 3 meals messed up and never corrected. Told they might drop correction if the driver comes my way. Never arrived. Chicken shish was soaking wet... like in a puddle wet. Wouldn't answer my call so no money back offered or correction brought.. Wont be eating here again I've given enough chances. Last night was the last straw. King kebab all the way.

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Karis Thorne . 2021-09-18

MORE AT Google

Ordered from here and the food was lovely will definitely go there again

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Nick Teague . 2021-09-07

MORE AT Google

After being told we lied when we called to say half our food was missing, we drove down there and the one Bloks was very apologetic and was sorting it, as soon as he was out of ear shot the other bloke was rude and calling us a lier again, will never use again

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gamer dood . 2021-08-27

MORE AT Google

Really good food at good prices

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Helen M . 2021-08-14

MORE AT Google

Bunch of cowboys! Last week the pizza was burnt, this week the delivery guy texted to say he’d left the food outside (I know right?) with no food in sight and the delivery bloke accusing me of being a lier! I ended up having to go to the shop to get the food but still had to pay the delivery and service charge. Will never use these guys again. Will actively encourage others to use their competitors up on Monnow street instead!

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Paytonleigh Brown . 2021-06-26

MORE AT Google

Quick delivery and lovely pizza. Hot and fresh Friendly delivery. Contact less 👍

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Alyson Smith . 2020-12-30

MORE AT Google

Great pizza and the popcorn chicken and chips were yummy 😋

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Koray captainpop . 2020-12-19

MORE AT Google

The food tastes absolutelyamazing, very good menu choices including vegetarian options friendly helpful staff, reasonable prices, best takeaway in Monmouth.

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Lisa Walsh (NightMare ProGamer) . 2020-12-07

MORE AT Google

No form of customer service just rude, I'll mannered and uncouth. The food definitely did Not make up for the bad service. Chips tasted like they had been reheated a couple of times, chicken was still bleeding. Not impressed at all.

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little claire . 2020-08-29

MORE AT Google

Nice tasty pizza but 2 quid for a sprinkle of extra cheese and 2 quid delivery for half a mile, rip off

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Andrew Channon . 2020-08-29

MORE AT Google

The chips were okay, but definitely not as good as chip shop ones, the curry sauce was good too. There were a few vegetarian options, and lots of menu choices. It's good for a quick meal, but nothing special.

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Amber Wilkes . 2020-08-24

MORE AT Google

Burgers OK... But tasteless, undercooked chips and the spicy chips had no spice to them...

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Charlotte Morgan . 2020-08-17

MORE AT Google

Always good food and polite and prompt delivery

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Elaine Lewis . 2020-05-13

MORE AT Google

We had 2, 14"pizzas with cheesy bites. Very tasty. Good service and staff were very friendly and polite. Easy to order online. Would recommend.

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Galahad . 2020-04-17

MORE AT Google

Very easy to order online and great, varied selection. Food arrived within the hour and was piping hot and the icecream was still frozen! I had cheese and tomato calzone with tomato sauce and it was lovely. Chicken wrap was also very good. The burger and chips was freshly cooked and tasty. We also had a side order of garlic mushrooms that were fab 😋

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Ally B . 2020-04-11

MORE AT Google

Really nice döner kebab with nice sause.

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Göztepe . 2020-04-04

MORE AT Google

Pizza OK but kebabs are absolutely terrible really hoped it would be better then it is I'd probably order king kebab before this place

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Shane wonder . 2020-01-20

MORE AT Google

Ordered shish kebab, wrap and curly fries etc all ok but Cheesecake still frozen!

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Louise Dando . 2020-01-11

MORE AT Google

Lovely tasty food. Quick delivery and arrived hot. Even on a busy Saturdsy night.

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Daryl Kift . 2019-12-21

MORE AT Google

Amazing food! Reasonable delivery time! X

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Tiann Mayers . 2019-12-21

MORE AT Google

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