Yum Yum in City of London, Westminster

I hadn't ordered from Yum Yum Pimlico for a couple of years so with family from overseas and Yum Yum just around the corner I thought that it would be worth doing a takeaway order as the food would still be hot on arrival and the food was always good. That was a mistake I won't make again. I ordered £56 of food to be delivered, after ordering it I received a call asking if I could collect it instead, which I did. Upon getting home with the order I and my family were appalled with the quality of the food. Three portions of egg fried rice which were completely brown from what I am guessing was soy sauce were inedible, mushy and devoid of anything looking like egg. The spicy garlic chicken was bland and more onions and bamboo shoot, I expected the onions and bamboo just not the lack of spice or flavour. The bbq ribs weren't very good. The meat was dry and the bbq sauce bland and it left my hands stained yellow, rather like turmeric would. The cashew chicken was more onions than chicken but apart from that not particularly objectionable. The sweet and sour chicken was sour. Far too much vinegar and nothing to sweeten the tang with a few token pieces of tinned pineapple for appearances. The spring rolls had been cooked almost to mummification. We threw the lot in the bin. After trying it all, looking for something that might redeem it we chalked the effort and cost up to experience and went out for dinner. Only the cashew chicken put up a gastronomic fight but was clearly not in the running for a happy meal award. I am embarrassed in the eyes of my family and utterly disappointed because I used to love their food, how close it was and quickly delivered. Never again.

If the salt and pepper chicken wasn’t bad enough, this “restaurant” decided to cancel our order and reorder for us without asking. Stating they couldn’t get through on the EXACT number I used to call them. When our box of cardboard finally arrived (30 mins late) we were missing our 2 egg fried rice. We called the number on Deliveroo, of which it doesn’t work (clearly a fake number) so rung the number on the website to speak to quite honestly the most rude and condescending woman. - “sorry darling we’ve done your order twice so it’s not our problem you need to take it up with Deliveroo” - having read all the other orders I’m quietly frankly disappointed in ourself that we didn’t consult trip advisor as clearly the 4.4/5 stars on Deliveroo are FAKE. These guys are con artists, liars and clearly not chefs. Whilst we only lost £10 in money we lost way more in dignity and taste buds. STAY CLEAR AND REPORT THEM.

This place is clueless ripped us off and didn't apologise when we called them out about their brazen cheating of our monies and their pathetic excuses added insult. Disgusted by this place and their lack of integrity. Avoid this place they are thieves and liars

Wish I had read the reviews before. They simply lie. Ordered on Just Eat. Food never arrived but they said it was on the way every time I called. It is as bad and u reliable as previews reviews suggest

Ordered online food never arrived. Wouldnt refund after calling to complain. Said it was our mistake that the driver couldn't find our house.

Order arrived late, cold and incorrect. Rang to complain and was told, quite bluntly, they they would neither replace the incorrect items, nor refund me. I was promised a "free dish" next time that I order, but I certainly will not be spending my money in this establishment ever again

This is my 3rd visit and Very tasty and amazing taste and delivered on time ! Under new management . i would say lemon chicken is my fev dish.

Like all of the other feedback, we too had a shocking experience. Food was an hour late and freezing cold and inedible. Save your money and don’t order from these guys. Truly awful.

Please avoid this place. Food is horrible, not fresh Chicken undercook. Nothing nice. Don't ever order any food from them. So expensive and discussing.

I wish I'd read the reviews on here before I ordered a takeaway on Just Eat...the ribs were dry and tasteless,the lamb with pancakes was revolting and the chicken mee goreng had a very strange tang to it...plus it was 25 minutes late ... avoid at all costs

Curry was not terribly "curry'ish" in taste ? No heat or flavour But everything else was awesome

We ordered a Chinese on a Saturday evening. Unfortunately the meal ended up being 50 minutes later than we were told. Whilst we tried calling the restaurant many many times, they refused to answer our calls and instead picked the phone up each time before hanging up without saying anything. Very unprofessional and frustrating. We will never use this place again.

Placed an order last night of 3 items and when the delivery arrived none of the purchased items where there only 1 non ordered item which contained ingredients I am allergic to. When I called to sort out the mistake they refused to answer my calls and have today had to go in to complain. Even after even going in they refused to do anything about their blatant error and I would advise anyone who is considering ordering from here to look elsewhere for their food

Tuvimos que tirar lo que compramos, era horroroso. Pedimos unos noodles de pollo que tenian gusto de gamba y restos quemados, y unos noodles vegetales que estaban duros. Incomestible.

The spring rolls are ok, anything else is rubbish. I have been through the entire menu and it is best worth ordering elsewhere. Service when you ring is abysmal but the delivery guys are nice.

Just ordered for the first time and certainly the last. Drink is missing, food is absolutely dry and salty. No cutlery. Dont bother

All I wanted was a simple Chinese takeaway, and I thought the negative reviews on here must have been exaggerated. Let me tell you, they were not. I had the blandest and the greasiest meal ever, that sat heavy on me all night. I wish I had played safe and gone to somewhere like Wagamama's. Avoid at all costs.

Lovely food, good size portions..

The chilli beef wasn't spicy, and had a lot of sauce. Singapore noodles were decent, but again not spicy.

Really tasty food will order again

The app does not update where the delivery man is. I tried to text them but I didn’t get a timely response.

Tasty, good quality and great service. Would order again.

Good quality, will order again.

Wonderful food. Very fast delivery. Thanks guys..

Excellent food, best takeaway in the area.

The duck curry was great, the Laksa wasn't what was expected but tasted good

Food was not great and it was delivered much later than stated.

Best Chinese food ever!!!! Great service.. Definitely coming back again..

Delicious, all freshly cooked and on time.

Food is not quite satisfied, delivery is late - which I am ok. But won’t order again

The driver delivering food was lost, when he called me 1,5 hrs late he said he don't know where the place is

Restaurant must write it's reviews because all meat was dry over cooked. noodles and rice weren't much better rice was dry and noodles where soggy

The food is amazing And the service is great.

Excellent food, was ready for me the moment I came in and brilliant service

Excellent food, best Chinese takeout in the area.

Great tasty food , just not enough Hoi sin sauce with my duck and pancakes, apart from that highly recommended. thanks

Food was brilliant, one place to go to in the centre of London, it’s a must for anyone wanting nice and traditional Chinese food

The food was due to arrive at 8:30 having ordered at 7:45. It turned up at 9:20 and was cold. Each dish was tasteless and poor due to the length of time it took to arrive. I called to chase and was told that Just Eat were to blame because we were 25 minutes away. A terrible excuse for sub standard food. We won’t be ordering from here again

Food took nearly an hour and a half to come. Told 30 minutes before it got here that it was en route only to be told 25 minutes later the driver had left to deliver my order 10 minutes ago.

The food was delicious arrived on time will order again

There is drink missing and long waiting time.

Disappointing and cold! Worst salt and Pepper Squid I’ve ever had, watery Singapore noodles. I won’t be ordering again.

Amazing food fresh ingredients delicious sauce and well cooked meet . Definitely on of my favourite restaurant in the city

loving it, rapid delivery and generous portions

I paid for the drinks and did not receive them.

Top notch food big portions and thanks for the complementary drink

Undoubtedly the best Chinese food restaurant in town the food is amazing value for money great service .

Recommend by friends and absolutely wonderful people and food . I requested. For quick collection time ,my food delicious food was ready in less then 10 minutes

Very tasty, still hot and on time.

Had it earlier in week, was great, second time was not good. Squid was rock solid, complete joke, like leftovers, soup all in bag, soup containers not sealed, free ice cream stated again never came for second time despite request on note. Shame. Have ordered lots won’t be ordering again.

Food was great. Yummy and exactly what I was after. Only problem was the change of delivery time, and then it was slightly delayed.

The dumplings were undercooked - in fact they were hard. There was no egg in the egg fried rice and it was lacking taste The noodles were completely tasteless - salt or Maggie would not have gone a miss. The coconut rice did not taste of coconut or resemble the taste of coconut in any way and had sweetcorn on top of it. The site informed we would get a free coconut or pineapple ice cream for an order over £30 and we did not receive it. For an order that was 20 minutes late it was highly disappointing to not be able to enjoy the food. It was not worth it. We had to bin most of it and the parts we did eat is because we were starving. This place really needs to review their chef and determine how they can make the food taste better because it was almost inedible. Taste really matters and customers deserve better. We will not be ordering from here again.

Such a wonderful place to come and food was absolutely delicious definitely worth the money thanks

Late by 35 minutes after receiving text and email saying 7pm

Food was 30 mins late arrived soggy. Prawn toast was so soggy it was inedible

I used to order from this restaurant often but this is the second time I have ordered the Crispy Mongolian Lamb and what arrived was mostly inedible - tough hardened pieces of meat with substantial gristle. The appetisers were amazing as always - their steamed buns and duck rolls were perfect.

Good selection of stuff in box under name of mixed plater I loved it

Mouthwatering food very cosy place and very polite staff.

Took forever to arrive, don’t get the tempura

Decidí ordenar desde Yum Yum Denbigh Street a través de Just Eat, basado en una buena experiencia comiendo en Yum Yum Stoke Newington. Gran error.Los envoltorios de wonton del dim sum de gambas al vapor eran duros y muy desagradables, ¿poco cocinados? El langostino chop suey era una bola de salsa horrible con algunas gambas, brotes de soja empapados y verduras. Pedí el chop suey hecho picante, que fue ignorado.Gran parte se fue al baño. El problema con la entrega a domicilio es que tarda casi una hora en llegar y no se puede enviar de vuelta a la cocina. No voy a repetir este error.

Noodles were burnt. Food was late.

just very delayed, rang them, they apologised and food turned up then, nice delivery driver

Very responsible price generous portions and very tasty food highly recommended for Chinese food lovers

Good food. Phoned to check where to drop it off. Efficient service. Missing egg fried rice but mix up with website as wasn't on their receipt but on mine and same price on both.

Food was very nice but the ribs was a little over done very dry apart from that the food was excellent but delivery time was very poor.

Usually when you order from an asian restaurant, once you spent over a certain amount you normally get a portion of prawn crackers so we were a bit annoyed that we didn't receive them. Food was 15 mins late but we were well notified of this by just eat so did not have to contact the restaurant. Otherwise food was good and drinks were ice cold which you don't always get when ordering in !

Surely my Favourite in my local area . They are the best in business

You could tell the rice had been cooked probably a day ago... anything but fresh. The other dish with squid was almost all onion and a few pieces of squid. Definitely food cooked without any care or love. It's not my first time ordering, I wanted to give them a new chance, but this has been the last one. I had enough! Horrible.

The food was cold when it was delivered

Had a great experience with the restaurant as well as just eat good food fresh ingredients generous portions and super easy to order with just eat both are highly recommended

Food was an hour late, cold and had items missing. Will not order from here again

Two of my item were missing said that they were going to come back and didn’t worst experience I have ever had with just eat honestly

Order was delivered 1 hour 45 minutes later than originally said. Everything was stone cold and I was unable to get any reasonable help from the restaurant. I would like a full refund on this order as nothing was remotely warm or at the standard it should have been.

Had great experience with this establishment, fresh ingredients delicious food and generous portions

Got my food in less then 30 minutes in my door step

Super late. called the restaurant and the person said 10 minutes, took another 30. The wrong stuff came. Super unhappy. Is it possible to get a refund?

Recommend by friends and it was absolutely fantastic thanks

yummy food . wonton was mouthwatering , chicken soup was yummy well coked and drop of sesame oil ad up to the taste

Food tasted fine but it was a small portion size for the price.

Chow mein was amazing as usual, great noodles and tender meat!

Food was just what we needed. Good flavour, great service, reasonably priced.

Took long to come but the food was hot fresh and delicious

and an incomplete order arrived. missing the 2 egg fried rice

The beef was so tender and the sauce was amazing

Most of dishes mixed up and wrongly done. Never order again.

Rapid delivery and delicious food

Food was 30 minutes late, with no apology. The taste was rather bland and the meal had gone lukewarm.

Impressive service and food quality definitely recommend this restaurant to Chinese food lovers

Really not up to much at all. All dishes were sub par. Meat quality, esply pork, very dry and tired.

Nothing good to say, food was 30mins delay, ordered Singapore noodles, for £8.60 only tiny bit meat, nearly like fried noodles only. Paid £2.20 for chill oil, came with tiny pot that normally get for free in a restaurant. Food are very pricey for what you get. Will not order again.

Love the food and surprised with complementary rice.

Tasty food but no prawn crackers :( food was also late

I placed the food order at 7pm and it said around 30 mins. The time was then delayed a further 3 times and My food didn’t arrive until after 8.30pm! Another driver called me around 8.40 saying he was outside and wouldn’t come up to the apartment to deliver food, which I have never experienced before - I then went outside and he wasn’t there and I called him again and he said he had got the orders confused and was somewhere else - if he wasn’t my delivery driver/had my food i don’t know why he had my number.

Chicken and black bean sauce was great with egg fried rice. Excellent meal.

Poor service. I requested crispy shredded beef but got plain. Tried ringing restaurant but no answer!

Yummy food great service and atmosphere ,from now on I will stick with this i restaurant.

Excellent food generous portions and rapid delivery, got my food in less than 30 minutes!!

Very good, especially the lemon chicken

Everything apart from the drink was delivered on time Food was hot and delicious

Amazed with the food quality , restaurant quality food in takeaway price .definitely will order again