Yoyo Burger in Bristol, City of

I moved to Bristol 7 years ago, and YoYo was my favourite late night takeaway, It was perfect. Just had it again for the first time in ages and it felt old, from the bread to the salad. The meat I can't say a single good thing about. I'm very disappointed in how far you've fallen

Disgusting food. Got a doner kebab (regretfully) it looked like the meat had been sat there since god knows when. They cut the meat undercooked and began finishing it off on the griddle which made the meat hard and nasty. But the biggest sin they committed… they used Fg siracha sauce as their chilli sauce!!!! I had a severe toothache going on at the same time otherwise I would have fought over this sort of rubbish. Portion size for a large was horrendous. Would not recommend this place. Amateurs. Haven’t got a clue about the food game.

Ordered via Uber Eats. First up I paid £5.95 for a portion of curly fries, what proceeded to come for nearly 6 pounds of my hard earned English money was about 5 curly chips mixed in with normal chips, smallest portion in the world and reminded me of leftovers from the freezer being chucked together. Excellent. Next up. 6 crispy chicken chunks for an eye watering £7.95 turned out to be 6 fake mcdonalds looking chicken nuggets from somewhere like farm foods or Iceland. Vile. I then ordered devil's chocolate- described as a delicious gooey brownie.... what proceeded to turn up was a bar of dairy milk that had been chucked in with the hot food and was completely MELTED and needed chucking in the bin. Paid £3.95 for that privilege. Cheese sauce. £2.95, can't comment on the sauce itself as the only way I recieved it was smashed all over the order. Absolute joke. The burger was abismal and for the £32.88 I paid the whole order, this was a farce.

Despite the branding inside and outside this doesn't appear to be Yoyo Burger anymore. This was my go-to on uber eats for years, the burgers were miles better than your average late night burger and only a little more expensive. Went in person once and it was just as good. Decided to pick up today, and the place has apparently rebranded as Clifton Burgers. The screens the usual menu was displayed on last time were off, I was handed a new menu with no mention of yoyo burger, different items, and noticeably cheaper prices. When I asked if this was still yoyo burger I was given an A4 black and white copy of the old menu, and it felt like they weren't expecting to be making any of these. In the end the burgers were noticeably worse in quality but I was still charged old menu prices. Sketchy.

Ordered two times from this place now and both times I only received my side of chips and not the £13 burger that I ordered. Absolute joke, no refund or compensation, steer clear

“Yoyo Burgers is a hidden gem in Bristol. Their standard beef burgers, made from certified Aberdeen Angus beef, are a delight. The freshly baked buns, delivered daily from local bakers, add the perfect touch. But what truly sets Yoyo apart are their specialties: lobster and the highly prized Japanese Wagyu. Established in 2008, Yoyo takes an international approach to menu design, making it unique and unforgettable. If you’re in Bristol, don’t miss this one-of-a-kind burger experience!” 🍔👏

Really lovely staff. Great service and fast delivery. 100% recommend

Unfortunately, there are two female employees who work at night and they always behave inappropriately, and they do not even show any smile in the face of the customer. Unfortunately, several times I went there and the treatment was the same with all customers.

Amazing food... best burgers in bristol in my opinion

Leaving a bad review because you accepted my order then cancelled making me wait for a refund. No wonder people complain about this company can’t even deliver a burger. How about the manager clarifies his opening times ? This place is ran badly.

Some of the best burgers in Bristol.

Food is incredible and the two Thai ladies who work late at night are just so lovely. Unfortunately, the man running the store late at night sometimes is plain rude. The store is listed as 3AM closing time and when I went at 1AM, he said “Can’t you see we’re closed?” to which I said “The closing time is 3” and he said “I don’t care what it says” Shame you guys have been open so long to be let down by someone who couldn’t care less about their job.

Used to love this place but honestly as of late the service is not there anymore. Specifically the man working late is so hostile and impolite for no reason. The shop has claimed that bad reviews come from drunk clubgoers who cause problems but that really isn’t the case, and regardless of intoxication it is never acceptable to treat customers with such rudeness. With early trading hours as a business you’re signing up to having all sorts of customers at all sorts of times. Why hire people who can’t provide bare minimum customer service? If you don’t want clubgoing customers, close your store earlier. If you don’t want bad reviews, replace the man who works late!!! Awful, don’t come here if you’d like to be treated with respect.

I was wondering why this place has bad reviews as I ordered online and the food was nice although I didnt get a burger.The chicken bites, fries, spring rolls and cheese bites are all very good. Judging by the reviews the burgers might not be as good and the staff are rude. But in terms of my experience as a takeaway it was nice and if I could I would give it a 4.5/5.

I ordered the Yoyo Veggie burger. As I paid extra for speedy delivery on Uber Eats I was pleased they followed through. Unfortunately, the burger was a disappointment. I have been vegan for 2 years and have found bean burgers are the worst kind of burgers. The Yoyo Veggie burger is a bean burger that is bland and has a poor texture which falls apart as you eat it. The curly fries were tasty but could have been more seasoned. I won’t order from here again.

Tye burger I'd really yummy and the place is clean.

Great burger and sides. I've honestly have never had anything as good as this! New York style burger.... Yes please! The employee was polite and did his job correctly which is great. Will definitely return and recommend 😊

Rude staff, quality of the place itself is quite low (no menus, everything seems greasy). Staff are difficult to communicate with.

I have been here a few times in the past but not for at least 2-3 years and the food was very nice. However I went in January and the lady serving me got my order completely wrong and forgot my curly fries. When she give me the back to correct my order she threw it at me and started shouting when I complained. She was then talking to her friend who was the same nationality in a different language and going mad. I would honestly stay away from this place as the staff service is horrible. A shame as it use to be alright.

The. Mac n cheese bites are the only thing that gives me joy in life I lobe them

RUDE STAFF. After calling up about half of my order being incorrect she refused to let me talk and told me that what I’m seeing was incorrect. Then proceeded to hang up the phone.

Everytime we try and go and get food we get turned away cause apparently he’s closed when he’s clearly too busy as he’s buy himself, hire more staff and stop turning us away

Very bad customer service. Food ok, but rude servers.

A whole meal went missing, terrible unhelpful staff.

One of the best burgers in bristol.

Too much salt! Eating the burger was like taking a mouthful of sea water, grim. Staff are also very rude, would not recommend.

Don’t call to schedule a pickup apparently…

Is it me but can never complete an order?

Great food! Great Staff! Great vibe! 10/10 would recommend!

Good food with reasonable price. probably the top qauality burger you can get in this price. Life saver for a late-night-study student.

Staff are really nice and service was prompt. They have the best veggie burgers I've sampled in Bristol. Highly recommend.

Best burgers around . Cooked brilliantly

Proper bad. Do NOT try ordering here late at night, it's an absolute nightmare and one of the most frantic disorganised fast food set ups I've ever seen. Inside dining is literally crazy, like trying to eat in junglemania

Rudest staff I have ever encountered.

Not open until 3am. Closed at arrival 2:30am. The place across the road Sorrento Pizza was open however, very friendly staff and fast service.

Poor customer service, i will never order from here again!avoid

I have really bad OCD, so you can imagine how hard it was to put 1 star. Not that they deserve it. Wait, so technically I'd be giving them 0 stars. Is 0 an even number? Yeah, in my honest opinion, the only thing "Yoyo" after my umm, food? was my stomach. To be fair though, to be fair, the Coca-Cola (can), oh 10/10 all the way. Oh, and the chocalate cake was okay, I mean I have to say something nice or people won't take me seriously. Hardest part about desert was keeping it down after the other stuff. Overall, extremely overpriced. Very disappointed! Goodnight.

Really delicious burgers our kids loved them

Great burger. Great staff. Will definitely order again!! wowoweewa !!

Delicious burger. Will definitely order again!

Awful. Cold when arrived, not as described in menu and when I phoned to try and sort it out they were extremely rude, yelled down the phone saying they were too busy to sort it out and hung up

Great food, excellent service. Big thank you to tall guy who took our order tonight with big smile . We ordered expecting normal fastfood, like you can find nearly everywhere. We've got something really special. Great meat, real cheese in burger and perfect falafel wrap. I can recommend this place to everyone! Price is not too high, so you can eat very good for low cost.

3 days on the run I've been here for food after work... Cannot beat the burgers here 👌🏻

Best burger in Bristol, wouldn't go any where else

Amazing burger and amazing staff. Will be back soon

Never had bad experience, great burger blew my freakin mind!!?!!!!

Had a Yoyo burger delivered to me last week, and it still is by far the best burger in Bristol! Each burger was beautifully prepared and easy to eat without falling apart. Service was impeccable as always. Can’t wait to order again!

Best halloumi burger and delivered very quickly.

Very poor quality, food was cold and toppings missing from burgers. Not worth the money and the time

Worth a Mcdonalds, costs 3 times the price

Ordered through Just Eat. Part of my order was missing. The food was average and expensive. Still waiting for a refund on my missing item two weeks later.

Rude staff, their own delivery even never come. Never again.

I had to call them 1h aftee the order to check the status, they said it will be delivered soon. after abount an other 40 minutes before I wanted to call them to cancel the order I loomed aoutside only to find my order left next to my. the delivery guy didn't even knock or ring the bell. I know it for sure, because I was in the front room, checking the delivery every 2 mins. I can't really rate the food, because it has been cold, but I made a sandwich instead obviously first and last time I ordered from this place

I ordered from this restaurant via Deliveroo, all well and good okay prices, however, I experienced many issues. Firstly, the delivery fee is £5+, what is this about? YOYO deliver the food themselves, why is this so expensive. Whatever, I payed, was told the wait would be 40 mins, which was understandable, it was late. 40 minutes later, I received a call from the driver, but didn't notice this and when I did we tried to call back and immediately went downstairs, outside our building waiting. I called the restaurant confused, because the driver would not answer, and they proceeded to pass the phone around like musical chairs not giving me answers, telling me I had the wrong place? I called back, asked what was happening, they told me the food was on the way, okay great. I waited, then received a call saying that my food had already been delivered, however, it was just left outside the building, then before I could ask a question, I was hung up on. After not finding my food anywhere outside my building, I called back, to be told the driver was heading back to them with my food, because I failed to answer the one call I received, at this point I was frustrated and hungry, and the girl on the phone was practically laughing at me, she wouldn't send a new delivery of food until the driver got to them and they wouldn't know when this would be, she said she would call back when they find out whats happening. I had to call back, because they didn't care to call, then they said my food was now on the way. Finally. The driver was nice, but made a snarky comment. And by this point our food had nearly been out for delivery for an hour, so it was cold and soggy. VERY DISAPPOINTED WITH THE SERVICE AND RESPONSE FROM THE COMPANY. Not worth my money at all and I will be writing to Deliveroo.

I was really disgusted by the taste of their food. Will never go to this place again. This business should be shut down. And the staffs were arrogant.

Bad quality food! Disgusting burger, oily fries and onion rings and very bad smell place. The light kept shutting down while eating. Never coming back.

Did not order as they could not make anything gluten free other than the chips

Waited 2 hours for food to come only for it to be cold and have no flavour whatsoever.

Delicious burgers, really well made. As were the chicken wings and chips we bought. Couldn't recommend higher

AVOID AT ALL COSTS. DO NOT USE THIS PLACE FOR TAKEAWAYS!!! If I could give this place 0 stars, I would. We placed an order waited for it for an 1hr 30 and it never arrived (even though it said it had). You cant even get hold of the restaurant to check where the order is as no one answers

1 star out of 5 is still 1 star too many. This place needs to be shut down as they can’t run a business while having bugs in their food, kitchen and restaurant.

order never arrived, wouldn't answer most of our calls and when they did they were rude, refused to give us a refund and hung up on us. will never order from here again. I would give them zero stars if I could.

Do not waste your time. Tried to order through Uber Eats. Waited 50mins with no contact. Called restaurant who said it had just gone out the door. Waited another 40mins. Called again to be told the order hadn’t even been started. Liars and a waste of time.

Amazing burgers really enjoy the blue cheese burger shame about your staff thou very rude and disrespectful you need to improve this but I can not knock the food

Will never order from again. Said they tried to deliver, but they didn't - that's a lie. Said the order was on the way. They tried to call. I was standing outside. Called back, but order had been cancelled. Said I had to re-order. I will not. Nor will I ever again. Not the first time. If I could give it 0 stars, I would.

Have never eaten in, but as a takeaway they are some of the best burgers I've had, a bit expensive but worth it for what you get.

Waited 30 mins for a burger while stood in the restaurant. Asked why it took so long and they responded "I don't care fu*k off we had deliveries". Charming. Out of principle never come here.

Average to good burgers, I think it’s over priced for what it is. But worth a try as they do have a good selection. Myself and a few mates stopped going here as they pulled our favourite tropical burger from the menu. Wouldn’t dine indoors here, it’s definitely a takeaway venue as it’s abit poor inside in the dining area. But tasty burgers Bring back the tropical!!!! Tropical with blue cheese was the best combo in here (deeply misses)

Too long for the food like burger, the price is quite budget, also available by delivery service

Yummy af, but a bit overpriced what it is.

Terrible! Food was very expensive and very bad. Tasted as warm up in the microwave. Wasnt fresh at all. Never going back

Burger pretty flat with little in it. £4 curly fries were an awful rip off.

Have ordered online and in store and the food has been consistently really good. Love the variety of burgers and especially recommend the curly fries!

Food great, service could be improved.

Very bad experience here. Arrived well before closing time and they decided to stop serving while we were inside about to order. Staff were very unfriendly. Such a shame as we were all so excited for a Yoyo burger. The bouncer was really nice about it all, shame about the Nono burger.

Tad pricey buy amazing burgers, so worth it 😆 x

I have ordered a grilled chicken salad, and OMG! Quick Delivery, Chicken Salad was so tasty and so filling - you get so much for your money and it's halal so double bonus for me... defo five stars from me...will be ordering again tomorrow ha :)

Smelt like sewage. When I complained about the smell, the bouncer kicked me out. Will be making a formal complaint to the food hygiene authority. Do not eat here.

burgers are a tad dry and luke warm.

Great burger, friendly staff .definitely recommended for you if you like good burgers

rang yo yo burger for a delivery..burger fries and sides delivered to my front door within 15 minutes can't get any better than that Wow

I agree with many others.Staff do not understand you and hang up on you for no reason.So rude.Cant see much point emailing in from previous comments.All in all would not recommend!

Great food...fast delivery...will be back for more.

Best burger restaurant in Bristol! I cant imagine my life without Yoyo. Always fresh and cooked to perfection food x

Great food that has to be said. Insane prices then 3.50 delivery on top. Staff, awful. Barely speak English then hang up on you, alot

Friendly staff. Really tasteful food. So far the best burger ive ever had.

Got a take away to my Travelodge. Came in good time and the food was great. I ordered through just eat

Shocking service. Called up after an hour and half of ordering and they hadn't even realised I'd ordered. Then proceeded to basically hang up on me, got a call back after another 30 mins saying they could give me free chicken wings for the inconvenience and that they couldn't discount me anything because the manager wasn't in. Got my food after waiting for 3 hours!

Placed an order on the Yoyo app, waited about an hour after ordering before phoning the restaurant to be told the order had not been received, why have an app for people to order from if it doesn't actually do the job? Very disappointed in the service, person who answered the phone was rude.

Ordered from their app, waited 2 hours for it to be delivered, nothing arrived. Gave them a call to be rudely told the order doesn't exist, despite it being on their app with an order number. Very unprofessional and expensive, now left hungry with everything shut!

Quick and friendly service but not great food and quite expensive.

Never been spoken to so porely. Once ordered my food, they served the 4 people behind me first, and then proceeded to tell me they did not have the food I ordered after wating 15 minutes, do not go here, in summary poor service, and terrible food

After waiting more than an hour and 40 mins for my food, it didn’t come with chips. When I rang to query it I was told it didn’t come with fries and yet last time I ordered, it had. My food was cold & the delivery charge is too high. I won’t be ordering again!!

Gone steeply downhill since it's opening. cold, bland food.

I am utterly in disbelief at the astounding savages and the way they treat their costumers, over at YOYO. On my previous order they forgot two of my items. When I called the lady said they'd add them on my next order. Frustrated I ate what i did get and tonight I've ordered again, chatted to them on the phone, they refused to add the items previously forgotten and the girl on the phone put me on the ban list for wasting their time, before hanging up on me. So i've paid £9 for food that never came, and haven't got anything tonight after a 15 hour day. This is the WORST customer experience i have ever had period

Revolting. We all came here and left with varying degrees of upset stomachs. Bristol has an abundance of quality burger joints but, from our experience, YoYo Burger is not one of them.

Employes learner riders who use the motorway

Absolutely appalling custimer service. Food arrived 15 mins late, no big deal. A few things were forgotten, again no big deal. I call the driver, who advises me to call the restaurant, so i do. Nice guy picks up and i explain about the missing items and am told i can only have one and not both delivered by way of an apology - all i wanted was what i had ordered. No explanation as to why i couldn't have what i had paid for delivered other than 'my manager says so'. After a few more confused minutes i am passed to the manager, who shouts at me and puts the phone down. Not cool, man - not cool AT ALL. If you make a mistake, you resolve it, don't try and apologise with less than i had ordered and make it seem like you are doing me a favour. You lost a loyal customer this evening, good work.

Good burger, not incredible but would go back

Saw that if I used the app it was £5 off my first order. So downloaded the app, registered and made my order and went to collect. First they didn't realise I'd ordered so I had to wait around for ages and then they refused to give me the £5 off. Terrible service and false advertising