GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.5

Based on 108 opinions finded in 1 websites

site_photo3

Nº 32 in 263 in Crawley

Nº 2 of 4 Japanese in Crawley

Score
OpinionsNoteTripAdvisor1084.5

comment_iconOpinions

The food here is sensational. . unexpected in a hotel where the fare is more likely to be hamburgers. The taste of their juicy miso aubergines is both delicate and for me a wholly new experience. The wague beef melts in your mouth, I cd go on and on. The service in particular by the sparkling and informed Megha was excellent. H.K oversees with grace. As the famous Michelin Guides used to say about outstanding hotels and restaurants in out of the way places "worth a detour".

site_logo

Roam272078 . 2024-12-08

MORE AT TripAdvisor

My wife and I decided to eat here the night before our flight to Antigua. I have never left a review in my life good or bad and I am 62 years of age this birthday. I cant even be bothered writing the details of our experience but trust me, it is the worst experience we have ever had. From the service to the meal itself, appalling in every respect and at every level. We eventually got the two steaks we ordered which incidentally at £40 each come with nothing and you order the sides separately with a £50 plus bottle of wine. The total bill was over £150 and quite frankly the whole experience was a really bad start start to our holiday and the food & service was disgusting. Don't waste your money!!!!

site_logo

David H . 2024-12-07

MORE AT TripAdvisor

Excellent food and service from Megha who was delightful! Perfect way to start our holiday. Will definitely be returning on our next stay at the Hilton

site_logo

LINDSEY N . 2024-11-24

MORE AT TripAdvisor

This is a truly excellent restaurant in the Hilton Hotel at Gatwick airport. We had wonderful service from HK and Ellie. Very good Japanese food - first class steak and a good range of small plates. I was delighted to find an interesting wine list too. If you want to get your holiday off to a flying start (?!) or get some quality time on a business trip I would strongly recommend.

site_logo

Cathryn R . 2024-11-15

MORE AT TripAdvisor

Delicious food, great wine, helpful and well informed staff. Our waitresses, Ellie and her colleagues were delightfuk

site_logo

Maggi S . 2024-11-14

MORE AT TripAdvisor

The food here is amazing and the staff (particularly Megha) were warm, friendly, knowledgeable and courteous. We will come again, next time we fly out from here.

site_logo

Ester A . 2024-10-14

MORE AT TripAdvisor

The service was a little slow initially and we were shown to a table away from other guests, it was by some cold blowing vents so we asked to move and it was fine then. The food was fantastic and the service once we had food was good.

site_logo

Wheeler48 . 2024-10-10

MORE AT TripAdvisor

Came here with friends as my friend loves Japanese food. The food was good but on the expensive side. Can't fault the customer service. The manager Punit was well organised attending all areas from the kitchen to serving us drinks and clearing tables. He was a gentleman. Would definitely recommend coming here for the service and food if you don't mind spending a little extra.c

site_logo

Chez N . 2024-10-06

MORE AT TripAdvisor

My wife and I stopped in for dinner before really enjoyed our meal! Megha took great care of us. We each had a glass of the Junmai Daiginjo, that was really smooth, along with our meal of green curry and a ribeye. The truffle fries were great as was the chocolate truffle desserts. Glad we checked them out!

site_logo

GH . 2024-10-05

MORE AT TripAdvisor

The food was great, but the service and organisation was bizarre. The closing time was given as 22.45, so when we got there around 20:30 we didn't see any issues. We were twice asked for our order before we'd had a chance to read the menu, then had a bit of a wait before anyone came back to take our order. We had starters and has just got our mains at around 21:30 when we were asked if we wanted any more drinks, because the bar was closing (despite there being a hotel bar just next door that remained open). Shortly afterwards we asked for more bao buns to go with our mains, and the waiter looked slightly panicked, and ran to the kitchen which was apparently also closing. He did return with some buns on the house though, so that was great. Basically as soon as we'd finished our mains we were ushered to the next door bar to finish our drinks. If you're eating early it would be great, albeit a little expensive), but don't expect a good dinner anywhere near closing time.

site_logo

MattK1749652 . 2024-10-05

MORE AT TripAdvisor

Having used the other restaurant in the hotel previously, we decided to give this one a go this time. For starters, my wife went with the asparagus skewers which she enjoyed as I did my salt and pepper squid which was served with yuzu mayo. For mains, it was the crispy duck for my wife which was served hoisin sauce, pickled daikon and spring onions. Overall, she enjoyed it although she said the duck meat was drier than she expected. For me, it was the sliced ribeye steak cooked as I wanted it and served with BBQ awful sauce and pickled cucumber, all of which was enjoyed. A decent bottle, though expensive, bottle of Puglian red wine was enjoyed as well. The staff were pleasant but we did think the prices were a little on the expensive side.

site_logo

Chris W . 2024-07-30

MORE AT TripAdvisor

I came and stopped by this restaurant for a nice dinner before my early flight. The food was fantastic speedy service and fabulous staff members. 1000% recommend. Special thanks to Ellie, HK and Dino!!

site_logo

Fatou C . 2024-07-29

MORE AT TripAdvisor

Susan was great, I am sorry you are not allowed to show your gratitude via card, but only cash. I was unable to do so as cash was not an option this evening 😞

site_logo

paulpantin . 2024-03-12

MORE AT TripAdvisor

I think we’ve eaten here 3 times in the last 12 months. It’s a concise menu but everything I’ve eaten has always been good. If you’re looking to relax and eat some food prepared by someone who cares, come here. It’s normally relatively peaceful and the service is top notch. Shout out to our waiter Jerry who looked after us on this visit. “Thank you”

site_logo

matthewejmorris . 2024-03-12

MORE AT TripAdvisor

We had dinner here. Good ambience and decor, with calm background music. Very delicious and tasty food and good wine. We definitely recommend the lobster roll and black cod (oh and the ginger and yuzu ice cream). Fatimah was our waitress and she was friendly and welcoming throughout the dinner, very attentive and professional. We really enjoyed our dinner!

site_logo

MrandMrsSerrao . 2024-03-07

MORE AT TripAdvisor

Checked into Gatwick Hilton before an early morning flight. Had dinner in this very well laid out, friendly restaurant. Fatimah served us and was very friendly, polite and appeared every time we needed her. The food here is very good quality and tasty. The only bad thing I would say is the price of the wine here. We didn’t have any as there was no way I would pay £58 for a bottle of Merlot or a ridiculous £78 for a bottle of Rioja. I opted for a gin and tonic instead which at £9.60 was a little more reasonable. So would highly recommend but don’t have wine!

site_logo

Susan M . 2024-03-07

MORE AT TripAdvisor

Food is absolutely stunning, tasty and great quality.....topped only by the Fantastic service from Nickita, thank you for your suggestions and food advice and knowledge 😀 great start to our holiday.

site_logo

Flygirl1718 . 2024-03-06

MORE AT TripAdvisor

Great service by Nickita, food was excellent and enjoyable atmosphere, a nice surprise for an airport hotel restaurant.

site_logo

Adam W . 2024-03-05

MORE AT TripAdvisor

Suban went out of his way to make sure that everything was to our liking. Really glad to have had such a nice service, food was amazing! Easily 5 ⭐️

site_logo

Rebecca V . 2024-03-05

MORE AT TripAdvisor

The food was amazing, and Suban was stunning. Great service and super kind, The fillet was tasty and tender. We will definitely come back!

site_logo

Eduardo P . 2024-03-05

MORE AT TripAdvisor

Unexpectedly good experience for an airport hotel. Reviews were mixed but our experience was fab. Fatimah was exceptional in looking after us. We skipped starters and loaded up on sides - Black Cod, fillet steak, creamed spinach, truffle fries, king mushrooms, and broccoli. All was cooked very well. The steak was perfectly rare and the cod super succulent. Genuinely an unexpectedly good meal. Thank you :)

site_logo

Dream307389 . 2024-03-05

MORE AT TripAdvisor

Our experience was made by our service from Nikita complimented by the food. Nickita skilfully steered us through the menu which arrived and was superb. Thank you

site_logo

AJCLtd . 2024-02-24

MORE AT TripAdvisor

I was not expecting too much from this place as never been a fan of restaurants in airports. However the service was prompt and friendly (all credit to Jerry) and the food was excellent too. Recommended.

site_logo

Voyage27616282931 . 2024-02-07

MORE AT TripAdvisor

Great food, service andenvironment, Fatimah is just great. Like using this restaurant when flying next day. See you next time.

site_logo

Brian P . 2024-01-23

MORE AT TripAdvisor

Really tasty food. Especially the pudding. We’re served by Nickita, she did an amazing job, super friendly, attentive and knowledgable!

site_logo

Taksh K . 2024-01-12

MORE AT TripAdvisor

Excellent food and excellent staff who were friendly and attentive- not always the case in airport hotels.. Thanks to Siban who looked after us…

site_logo

Clive H . 2024-01-09

MORE AT TripAdvisor

Nickita delivered a warm welcome and exceptional service! The meal was top notch! Thanks for a lovely experience we will be back!

site_logo

CharlesandCharlie . 2024-01-08

MORE AT TripAdvisor

Friendly, professional and quick service, tasty, well presented food, just what we needed at the airport for a late dinner.

site_logo

Deborah L . 2024-01-06

MORE AT TripAdvisor

Fantastic food! We shared a variety of small plates, and they were all excellent. Fatimah provided great service, and the food arrived highly efficiently. I would highly recommend this restaurant to anyone staying at the airport hotel.

site_logo

jacklH9889ZB . 2024-01-05

MORE AT TripAdvisor

Very good food and Nickita gave very helpful and elegant service. A most enjoyable start to our trip

site_logo

Ann W . 2024-01-03

MORE AT TripAdvisor

Great service and interesting food menu. Chicken burger was good as was the beef burger. Service by Nickita, exceptional.

site_logo

Jaydeeru . 2024-01-03

MORE AT TripAdvisor

Nickita was very helpful food was great Very clean tidy and fast service Nice atmosphere busy but calm

site_logo

Jack R . 2023-12-30

MORE AT TripAdvisor

The waitress (Nickita) was amazing, great recommendations, very knowledgeable and attentive when it comes to clearing the table and constantly checking up on her guests. She did everything with a smile and loves what she's doing. The food was delicious, I really enjoyed my dinner....

site_logo

Thabiso S . 2023-12-29

MORE AT TripAdvisor

Amazing food , Excellent service from Fatimah. Just a quick lay over but Fatimah made this experience so joyful . Everything she suggested was delicious. The food quality is amazing and the decor is delightful.

site_logo

BAllen08 . 2023-12-23

MORE AT TripAdvisor

Punit Manager is very nice and polite Would like to go there with the family next time and very nice and good environment

site_logo

Khushbu p . 2023-12-20

MORE AT TripAdvisor

Drinks were amazing, great price, definitely recommend to come here to just chill and drink. Props to Suban who was my waiter and every other staff who were very kind and fun to talk with.

site_logo

Jerry-lorait k . 2023-12-16

MORE AT TripAdvisor

Our waiter Jerry was lovely and very helpful! He was very attentive to all of our requests and the small plates were tasty.

site_logo

Katie A . 2023-12-14

MORE AT TripAdvisor

Delicious meal, zero faults. Great, attentive service from Nickita and team. Really enjoyed mu dining experience on a quiet Friday night. Perfrct.

site_logo

X9503TOmatts . 2023-12-08

MORE AT TripAdvisor

Decent food and great service! Jerry provided excellent service and was a very knowledgeable and friendly.

site_logo

fab17871 . 2023-12-06

MORE AT TripAdvisor

Absolutely fantastic ! one of the best steaks I have had. Excellent service from Nickita Thank you ☺️

site_logo

hollysV556EZ . 2023-12-03

MORE AT TripAdvisor

We received excellent service from manager I believe his name was Punit, he personally served us and asked us how our meal was, if we needed anything else. He was very attentive, caring and humble. The food was served hot and came out exceeding our...

site_logo

Pragnesh S . 2023-12-03

MORE AT TripAdvisor

The restaurant had a great ambience and atmosphere. The food was excellent and of high quality. What made the experience even better was the amazing service provided by Punit. Very humble and polite and a great character.

site_logo

Chey N . 2023-12-03

MORE AT TripAdvisor

Only deserved 1 star as the steak was cooked properly! Food was warm, sauce was cold and had to be sent back, asked for vinegar 4 times and only received when we’d finished. The service was terrible, don’t think the waiters knew what they were...

site_logo

avisharp . 2023-12-01

MORE AT TripAdvisor

Really friendly manager and staff. Accommodated us passing through airport to spend time with family. Ask for Nichita

site_logo

436nazara . 2023-11-27

MORE AT TripAdvisor

Checked I to the Hilton hotel at Gatwick yesterday night with my son on our way back to Prague and Budapest. Spotted the restaurant when checking in and decided that where we would eat. Good was great even let us get cider from the bar...

site_logo

Nomad49638266133 . 2023-11-26

MORE AT TripAdvisor

Yokozuna is situated within the Hilton hotel at Gatwick airport. We managed to get a table at around 8.30 on a Wednesday evening without prior booking. I had a combination of salt and pepper squid and prawns to eat, both of which were delicious. To...

site_logo

The_Coach55 . 2023-11-20

MORE AT TripAdvisor

My wife and I enjoyed an excellent meal at Yokozuna at Hilton-Gatwick. We shared chicken wings before mains of lobster roll and Japanese lobster. Everything was extraordinary. Being from Boston, Massachusetts, it’s difficult to impress me when it comes to lobster, but both of our...

site_logo

CEN57 . 2023-10-31

MORE AT TripAdvisor

The food was really nice n yummy. The food arrived on time there was no delay in that. The customer service was very friendly.

site_logo

dino k . 2023-10-29

MORE AT TripAdvisor

Food was amazing! My friends and I enjoyed every moment starting from the host section all the way to the end. There were a few hiccups every now and then but overall it was amazing!

site_logo

Jerry-lorait K . 2023-10-18

MORE AT TripAdvisor

The food was great and the service is brilliant! The food came in fast and the dessert was also great.

site_logo

Quest05958032748 . 2023-10-18

MORE AT TripAdvisor

Don’t bother. Looks good. Has potential but food is disappointing on every level and hugely overpriced. The restaurant that used to be here pre COVID was excellent and we always looked forward to eating here. Steak taste less and mashed potatoes were of a ‘smash’...

site_logo

Wander66026196330 . 2023-10-17

MORE AT TripAdvisor

The one upmarket restaurant at the Hilton Gatwick Food was really nice, I had the Lobster stir fried. Staff were nice and friendly. Only two downsides, 1 the areas alongside the windows need a thorough clean, far too much of dust etc on them for...

site_logo

pauledwardmcneil . 2023-09-28

MORE AT TripAdvisor

Similary restaurants in South East

restaurant_img
4.5

109 Opinions

location-icon3 Pound Hill Parade
Chinese
outdoor_seating_152975takeaway_152975delivery_152975

Have been using The Oriental now for the last 10 years and not once have I had a bad All food cooked to order and generous portions Has a handy app for delivery and only £1 delivery fee in the local area A1 company

restaurant_img
4.5

232 Opinions

location-icon50 High St, Crawley, RH10 1BT, United Kingdom
outdoor_seating_346180takeaway_346180delivery_346180

Today i was there, celebrate my birthday alone. Just drink few beers, nothing more. But 15-20 minutes later the security guy came to me and wish happy birthday! Thank you very much ! It was soo kind from him. I didnt see any other security guy do same amywhere. Hope you see my message ! Thank you very much ! :) my birthday is a bit nicer !! Thank you :)

restaurant_img
4.5

377 Opinions

location-icon58A High Street
Asian
outdoor_seating_225615takeaway_225615delivery_225615

Food was amazing. But it took so much time to arrive.so had to wait for a whit but a great place to visit with family. Staffs were friendly as well.

restaurant_img
4.5

14 Opinions

location-icon4 Peterhouse Parade
Chinese
outdoor_seating_153179takeaway_153179delivery_153179

Great Chinese takeaway and has been favourite for years. Not really sure why it has taken so long for me to write a review. Always very tasty and friendly service.

restaurant_img
4.5

203 Opinions

location-icon15 Tilgate Parade
Other european cuisines
outdoor_seating_153268takeaway_153268delivery_153268

Went here for lunch. Great place to eat and have been coming here for a few years now. Definitely the best Turkish restaurant in Crawley Sauces and bread come out before the starter / main Mains are always filling - plenty of food on the plate Great customer service