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4.4

Based on 2.092 opinions finded in 1 websites

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Nº 52 in 263 in Crawley

CUSTOMERS TALK ABOUT DISHES WITH..chocolateladycoffee
Score
OpinionsNoteGoogle2.0924.4

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I made a mistake on my order but they were so quick to fix it. Even at 4am the staff were super friendly. Thank you.

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홍시 . 2024-12-04

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Very nice people anktia and aafia 💕💕💕

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Sun Yiming . 2024-12-03

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Sejul offered great customer service and was quick with my order!

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Isaac Erickson . 2024-12-03

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Very nice and friendly service from the team of Aafia, Ankita and Vidhi on a busy afternoon.

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Christine Mork . 2024-12-03

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Aafia the victim very Good service!

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Victoria Jørgensen . 2024-12-03

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Lovely early morning service from Sejul

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Robert Allen . 2024-12-03

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The service of the two girls were very good! I don’t remember their names but they treated me well

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claudia ruiz . 2024-12-03

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Sejal was very friendly and welcoming! Nice to see a happy face at 04:30 in the morning :) thanks you xxx

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Megan Hobbs . 2024-12-02

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Very nice and kind staff ! Thank you Sejul 😊

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Georgia . 2024-11-30

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Great Service from Aafia, Tara and Vidhi

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mohammed khan . 2024-11-30

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Customer service was good, fast and the drink was good. I mentioned that I wanted to collect stamps from the order, which Sejal kindly showed how to do so.

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hailee lee . 2024-11-30

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Ankita is so kind and hepful!!!

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Cherry requillas . 2024-11-29

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Amazing visit on my way to larnaca. vishal's service was amazing. and the coffees ankita and vidhi made were to the point.

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priyesh khandelwal . 2024-11-28

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Vishal was very kind and an amazing server

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Anshu Arora . 2024-11-28

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I am not going to evaluate the price or the quality of the product of this type of establishment, I know what they offer and I accept it (especially in a place like an airport where there are few options to choose from). What I fail to understand is the unprofessionalism of some of their employees. Yesterday at noon and with the place almost empty, I was with my children looking at the products offered on the signs, because I don't speak English well, it took us a while to choose (10 minutes no more), but there was no one waiting behind . When we have decided to order I see that some of their employees are laughing among themselves, looking at us and whispering among themselves in a mocking manner, especially the older lady. It made me want to go somewhere else, but due to the tiredness of the children and my wife, in the end we had breakfast there.

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GonzaKo_77 “manuchiclana” . 2024-11-28

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Had a prompt and great experience at Starbacks. Thanks to Tara, for the first time they got my name correct on the cup!

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Rishika Poojari . 2024-11-27

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Was quite disappointed by the lack of coffee options in the departure lounge of Gatwick airport south terminal. I ended up ordering a flat white from Starbucks and was asked about size options, flat whites usually come in just one size so not too sure what that was all about. To make matters worse my flat white came in the exact same size and with the same quantity of milk as a latte. Please, as a coffee shop, learn what different types of coffee should look like. Also as an Italian I believe that 4£ for a coffee should actually be illegal especially from a multinational chain like Starbucks.

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giuly sciolla . 2024-11-27

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Ankita helped me, a good worker and very kind. Very good service as well as everything I took.

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Mari Carmen Mata Rodriguez . 2024-11-27

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Thank you Vishal for the good service

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fatima zehra . 2024-11-27

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Ankita and Vishal are nice workers!

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Matthew Yip . 2024-11-27

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Mohsian and Kaushal great service ❤️

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Mi yko . 2024-11-26

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Sejal was really kind! The service was great and quickly

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Studio FVF Arquitetura . 2024-11-25

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Sejal was very helpful. Good service provided by zeel and sejal

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Sabeel M . 2024-11-25

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I had great customer service at this Starbucks Coffee. My flight was delayed and I got compensation for a meal here. They were really helpful to sort out our voucher and provide great customer service. I want to specially mention Vishal, Vidhi and Ankita who were being helpful in this process.

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Tahsin Toqi . 2024-11-21

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The staff is so much helpful to me because I m vegetarian and I just asked to them and the give me good options and explain about its. Because I m not sure that what I want to real eat at that moment. So its too good when you meet someone who helped you like this.

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Vikrant Goswami . 2024-11-21

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Visual and Ankita were superb in helping us. We had our little daughter who was being a bit troublesome, and they were able to help us out and calm her down in the process. Thank you once again for all your help and milk.

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Sneha Gautam . 2024-11-21

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vishal and his team very nice ankita and hiral thnx

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nishan chhina . 2024-11-20

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I have had really good service in this starbucks, and is the second or the third time I go and is exceptionable their service. But, above all, Aafia was really good barista for me with out forgetting her smile.

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Julen Araujo Martín . 2024-11-20

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Vishal and ankita Wonderful service and happily served we did enjoyed the all health and care great experience with both of them good guidance. Whenever we will return to this airport, we will came in here and have a cup of Chai latte . Charging charging.

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Jaswant Singh . 2024-11-20

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vishal is very good and professional

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Carmela Santoro . 2024-11-20

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Wonderful service, very friendly, very accommodating! Thank you Aafia, the tea was perfect!

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Florentine . 2024-11-19

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Nice clean restaurant, service was quick and staff are very friendly

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Debbie Hutcheon . 2024-11-19

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A good place to rest from the movement of the airport. It was my birthday and the clerk Monsin came over to congratulate me and give me a treat by watching me blow out the candles. This is how it is a pleasure to go to places, a delight in customer service💖

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AnnaM M . 2024-11-19

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I liked the service by Ankita and aafia

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urška lorber . 2024-11-18

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The service is perfect and very generous, Ankita is very professional and hardworker person in the Gatwick Airport (London) Starbucks. The coffee is excellent and the best coffee that I have experienced. Thanks.

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Corinna Figaró Ranaldi . 2024-11-18

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Very nice and fast! Aafia attended me with a very nice big smile, which I always appreciate 😊

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Marta Farrés . 2024-11-18

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Ankita was a very sweet person. She advised me to get the best coffee

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Angela Imirizaldu . 2024-11-18

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Horrible experience. The customer service was appalling. Just ladies barking at you as if you’re an inconvenience for ordering a drink. I always go to Starbucks before I flight but honestly go to Pret around the corner. You won’t get screamed at for ordering a gingerbread latte. If I could give ZERO stars I would. Unpleasant experience. Rude staff.

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andie reilly . 2024-11-17

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Sejal is great, very well equipped.

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Raymundo Villanueva . 2024-11-17

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Best coffee in Gatwick. Was served by Aafia who was very nice.

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Rosemarie Zacho . 2024-11-17

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Excellent service received by Starbucks staff member at Gatwick south terminal- Sejal thank you for your kind words, service and even better mocha so early in the morning. Thank you Ana

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Ana P . 2024-11-17

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Worst Starbucks ever. They do the bare minimum, they dont even write the whole name so it leads to chaos and confussion between customers. And the coffee was all wrong. So disappointed.

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Almu Ferreira . 2024-11-16

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I visited the Starbucks in Gatwick during a layover. It is a nice, large area to sit while you're waiting for your gate. It was a bit weird, Vishal asked me to give a rating (which I'm more than happy to do), but then proceeded to grab my phone and write his own review here: "Vishal and his team nice service vidhi and Ankita thnx all of you" I would have gladly written a positive review, but not keen on having the barista grab my phone to write his own review. Other than that, Starbucks is Starbucks.

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Erin Franklin . 2024-11-15

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Aafia provided good and quick service at the airport today

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alisha osman . 2024-11-15

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Very welcoming staff. Sejal and Tara were very kind and delivered a speedy service 😊

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Ashwini Prithvi . 2024-11-13

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Very welcoming all women empowered today. Sejal and Tara were so warm and kind and did an amazing job.

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Dr.Chaitra Govardhan . 2024-11-13

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I was so so pleased with my Starbucks visit today - such a lovely team. ⭐️ Visited on Tuesday, 12th november just before 5am. Ebony or maybe Bhawaiai (I’m really not sure of her name unfortunately) and Jay served me and they were so incredibly lovely and welcoming - especially considering the hour of the day. Ebony went beyond her normal service to ensure that I could try the new Christmas flavour in the latte range as I’d previously had trouble at another starbucks receiving it before. Warmed my toast and gave me all the utensils and jams and butter to have with it too. It was delish! Highly recommend this starbucks if you’re looking for a lovely and warm start to the day before your flight. Thank you team ☺️

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Vienna Durie . 2024-11-12

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Good experience! Thank you Aafia, Ankita and Sagar

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Mayla Neves . 2024-11-12

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Finally! I've find someone Who smiles!! Thanks a lot Sejul! It's good to find someone kind, feeling home again!

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Ilaria Pavia . 2024-11-10

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Very nice, quick and friendly service from Ankita

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Iria Iglesias . 2024-11-10

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Ankita, Vidhi and Aafia were lovely!

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Lívia Fregolente . 2024-11-10

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Aafia was super cheerful and pleasant! THANKS !!

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Lison Bataillard . 2024-11-10

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Ankita and Aafia were really nice 😉

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Cátia Bastos . 2024-11-10

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Sejal made our morning with her friendly service ☺️

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Emma Katherin . 2024-11-10

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this is the worst place I've ever been, it's just disgusting to sit in these seats or put something on the table, there are few people, the tables are very dirty, the floor too, the staff is very bad, they did not care about the service, waited a long time to accept the order, this waitress stood with her hands folded, instead of taking the order, or going and wiping the tables, this is a terrible, it is cleaner in the barn where the cows live, shame on you.

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Yaroslav Humennyi . 2024-11-10

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Vishal & Aafia were extremely kind and helpful, amazing customer servive 10/10 Thank you

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Jennifer R . 2024-11-09

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Vishal you are the great person in Gatwick airpot strabucks nice behave and mature also good and knowledgeable person

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Waris Guraya . 2024-11-09

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Vishal you are the great and you very nice way to handle your team and understanding person and handle very good way to customer and your team also best Tara and afia thnx Vishal for helping in chose the drinks thnx

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Harpreet Sandhu . 2024-11-09

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Thanks to Vishal for his attention. ✨

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Cristina Asenjo . 2024-11-09

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Vishal you and your team is best afia and tara nice thnx for you suggestions for good coffe

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DUCHESS RAEVEN GIMENA . 2024-11-09

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Vishal you and your team is best afia and Tara also thnx

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mary coyne . 2024-11-09

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Vishal and his team very nice service Tara and afia also keep it up Vishal thnx all of you se you again

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Mónica Moreno Atienza . 2024-11-09

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I want to give a big shout out to Tara / Aafia Vishal Falguni - she was very pleasant and lovely customer service thank you ❤️❤️❤️

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AF FRC . 2024-11-09

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Visited , Well maintained staff nice way of greeting customer. Nice Staff especially named like Aafia, Vishal, Falguni and Tara

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maaz khalid . 2024-11-09

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Usually starbucks experience is good for me but this one was little weird. The cashier who was taking orders (Falguni) was asking for initials from all Indians but asked for names from all non-Indians which is what I know about starbucks. This came across as a little awkward. If you don’t want to get into writing the names the just ask for initials from everyone. Also, this store does not scan the reward QR and god knows why.

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Dhrubajyoti Das . 2024-11-09

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Thank you Vidhi for your kindness, good luck ✨

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Candela Zabala Barturen . 2024-11-08

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Vidhi was lovely and took care with my it’s

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Victoria A . 2024-11-08

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Thanking vidhi and her team ankita aafia and falguni

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Maria Bustamante . 2024-11-08

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Sejul, she has excellent service m.

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Srikar Boga . 2024-11-07

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Had a really lovely experience with bhavini and bhakti whilst waiting for my flight. Really friendly and lovely to chat too

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Elisa Scott . 2024-11-06

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I have to point out Vishal how provided great service when I was there. Usually I try to avoid Starbucks, but I‘ll be very happy to return to this one!

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Jan Fuchs . 2024-11-06

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Neel And Sejal where superb today in Gatwick south terminal

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Luke Turner . 2024-11-06

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Really Warm and Helpful Service from Sejal

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QIANJUN DONG . 2024-11-05

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Great service from Aafia! Made my drink to perfection.

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Tullia Aspell . 2024-11-05

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good service by Ankita and mohsin

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Samuel Ela oyana . 2024-11-05

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Ankita is very nice and the service was very quick.

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phoebequu . 2024-11-04

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Sejal is lovely and efficient service

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Cara . 2024-11-04

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Mohsim, gave me excellent service, loved the swiftness

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Sullaman Bhatti . 2024-11-04

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Vishal and aafia, very kind. Nice service

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Alex . 2024-11-03

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Sejal was very nice and smiling. The coffee was okay

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Remi Punová . 2024-11-03

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VISHAL on statbucks was great, I droped my coofe he cleaned everything fast and give me a new one 😁

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Descomplica Aplica . 2024-11-03

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Visual and his team nice afia and shivang thnx

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kiran chima . 2024-11-02

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Vishal provided excellent service quick and efficient

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Jack Bassi . 2024-11-02

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Vishal is a great man and he give me a warm good service

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Supriya Gupta . 2024-11-02

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Vishal and his team was good service afia and shivang vishal you are greatful and very nicely handle your team tundra vishal

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Alice Iori . 2024-11-02

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Vishal is good at customer service skills and did well with taking my orders

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Manisha Gill . 2024-11-02

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Vishal and his team was very nice service afia thnx vishal

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Angad Singh motive . 2024-11-02

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Falguni was speedy, professional and kind! Lovely member of the Starbucks team :)

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Olivia . 2024-10-05

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Verry friendly stuff and flexibly 👏

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Djamal Gas . 2024-10-04

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Thank you to Ankita for being so friendly and kind

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Liz Lui . 2024-10-04

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Very unprofessional staff,first of all!! 1 man,2 ladies talking there own language in front of customer not great customer service specially in an international airport!!! Staff need proper training all together.

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Farah Boye . 2024-10-02

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Great service, always fast, clean and though it’s busy everyone who works there is always so patient and nice! Big up Karushal who served me and was super attentive.

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Karma Bertelsen . 2024-10-02

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The RAUINA staff was kind. Thank you

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경민 . 2024-10-01

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Tara was such a lovely, friendly server. Ordered hot choc with oatmilk and cream. She very vigilantly informed me the cream was dairy and checked for allergies. First time anyone has ever done that.

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Rebecca Kelly . 2024-09-26

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Staff were very helpful… wasn’t sure on what to get and they assisted. Thank you a lot Vishal :)

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Ashiv Shah . 2024-09-26

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Ravina was the most attentive and nice towards customers, a delightful experience.

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Griselda Ontiveros . 2024-09-25

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Very convenient, comfortable environment and friendly staff. Special thanks to Ravina for going the extra mile. She’s professional yet personable. Overall great experience!

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Christopher G . 2024-09-25

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I love the interior of this Starbucks. Staff are working very fast and efficient always.

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Deyvid Pavlov . 2024-09-25

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I was served by Tara, she was lovely, very warm and welcoming. Food and coffee was great!

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Jodie Bate . 2024-09-24

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Aafia made a delicious double blended coffee frappacino :)

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Elina Boncheva . 2024-09-24

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