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4.4

Based on 1.965 opinions finded in 1 websites

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Nº 52 in 263 in Crawley

CUSTOMERS TALK ABOUT DISHES WITH..chocolateladycoffee
Score
OpinionsNoteGoogle1.9654.4

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Falguni was speedy, professional and kind! Lovely member of the Starbucks team :)

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Olivia . 2024-10-05

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Verry friendly stuff and flexibly 👏

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Djamal Gas . 2024-10-04

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Thank you to Ankita for being so friendly and kind

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Liz Lui . 2024-10-04

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Very unprofessional staff,first of all!! 1 man,2 ladies talking there own language in front of customer not great customer service specially in an international airport!!! Staff need proper training all together.

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Farah Boye . 2024-10-02

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Great service, always fast, clean and though it’s busy everyone who works there is always so patient and nice! Big up Karushal who served me and was super attentive.

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Karma Bertelsen . 2024-10-02

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The RAUINA staff was kind. Thank you

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경민 . 2024-10-01

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Tara was such a lovely, friendly server. Ordered hot choc with oatmilk and cream. She very vigilantly informed me the cream was dairy and checked for allergies. First time anyone has ever done that.

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Rebecca Kelly . 2024-09-26

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Staff were very helpful… wasn’t sure on what to get and they assisted. Thank you a lot Vishal :)

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Ashiv Shah . 2024-09-26

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I love the interior of this Starbucks. Staff are working very fast and efficient always.

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Deyvid Pavlov . 2024-09-25

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Ravina was the most attentive and nice towards customers, a delightful experience.

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Griselda Ontiveros . 2024-09-25

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Very convenient, comfortable environment and friendly staff. Special thanks to Ravina for going the extra mile. She’s professional yet personable. Overall great experience!

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Christopher G . 2024-09-25

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I was served by Tara, she was lovely, very warm and welcoming. Food and coffee was great!

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Jodie Bate . 2024-09-24

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Aafia made a delicious double blended coffee frappacino :)

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Elina Boncheva . 2024-09-24

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Service was great, Vishal was very kind, helpful and professional.

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Martyna Białobrzewska . 2024-09-23

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Coffee was great! Vishal’s service was exceptional, just what I needed before a flight 😊

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Sultana Akthar . 2024-09-22

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Good service by Rabina thank you

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Vittoria Scarinzi . 2024-09-22

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So much crowded, so many people. All are in a hurry…. Employees doing the best they can. Not so kind but speedy. Prices are high to compare to other places…. Congrats to fast service !!!

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Abraham Razu . 2024-09-21

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Tara was very efficient and appreciated a lot the beautiful smile she was giving to customers when serving:)

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Sofia Migallon . 2024-09-20

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Received great service from Vishal!

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Kwaku Tabi . 2024-09-18

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I had a nice experiece at Starbucks today, the staff who took my order, Mohisin was very nice and helpful.

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Mioara Bojan . 2024-09-17

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Mohsim was amazing very friendly and chatty 100% good employee

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Chantelle Hall . 2024-09-17

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Mohsin provided great service!💕💕

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Letícia Zhu . 2024-09-16

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Was served by vismal last Friday Lovely and friendly

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Jasmine . 2024-09-16

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Mohsin was excellent at making coffee and it was delish

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Stephanie Rosado . 2024-09-16

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Very good service and fantastic experience with Molisin.

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SABRINA TROILI . 2024-09-16

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Vishal was really nice and positive this morning great vibes first thing in the morning!

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Jake Gray . 2024-09-15

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Vishal was a legend! Fab service and coffee :)

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Sonali Malhotra . 2024-09-15

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Sejal was very friendly and helpful and quick and fast service good team work

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Priya Patel . 2024-09-15

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Vishal.. polite and efficient..coffee always good. Queue moved quickly. Thank you

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Maria Maharg . 2024-09-13

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Vishal was superb, great customer service

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Yadash suresh Vk . 2024-09-13

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Dreadful experience. Falguni at the tills has no idea of what customer service means. The man in front of me hadn’t finished paying when she was asking me what I wanted. Ordered my drinks but the do not scan reward points. Then while waiting I had to translate a guy from Spain that did not speak “perfect” English because Falguni had no patience for this guy Awful service No customer service No reward points Dirty tables Will avoid next time

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Yk Pino . 2024-09-13

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Tara was FABULOUS!! love the vibes in here & right next to toilets

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Lois Page . 2024-09-13

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Vishal was fab! So helpful and made sure to check my order

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Pia Bhatt . 2024-09-13

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Had a wrap and a frappe. With excellent service from Vismal - smiley and super friendly- i wish all baristas were like them!

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Bethany Rook . 2024-09-13

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Grabbed my first pumpkin spice latte on the way to Paris. Vishal was amazing

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Keena Tamang . 2024-09-13

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First the staff service looks very unhappy people with the rudeness and dirty how Starbucks left a place in the airport like that .

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marcio borges . 2024-09-13

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Mohsin service’s we’re great and made a great drink for me

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Guillermo Garcia Villaescusa . 2024-09-11

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Not too busy and Mohsin was very helpful.

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Anna Collingridge . 2024-09-11

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Poor experience to start a holiday. A worker there named Ana was being super rude to a fellow, older coworker and it was awkward, uncomfortable and mean. She didn't need to speak to her with such disrespect. On top of that my toastie was under-toasted. Do better.

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Lumbani Munthali . 2024-09-09

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Tara was really lovely when taking my order

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Tera Dadayan . 2024-09-07

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Great service! Special thanks to Mohsin :)

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Aga Slota . 2024-09-07

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moshin at gatwick airport starbucks was very helpful and accommodating

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Andrea Madison . 2024-09-07

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The environment is dirty and poorly organised. Surly staff, we asked for a pumpkin spicy latte (hot drink with cream) and it arrived without cream and with ice. There is no one to clean the tables when people finish (being a very large port area there are a lot of people and hygiene should be essential). Furthermore, paper straws dissolve in drinks.

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Andrea Petra Toscani . 2024-09-05

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I want to thank Sejal at LGW when I traveled through the airport. This review is a bit overdue but I appreciate Sejal getting my coffee and food at Starbucks. As a disabled Veteran, she was very kind and appreciated how quickly she returned my order. She’s a remarkable lady destined to be a future manager for sure!!!

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Bonnie Tierney . 2024-09-02

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They charged me a lot more for my drink than what it said on the app - when I challenged the price, I felt I was just "brushed off", as their attitude was "well that's how much it costs", no explanation as to why it was different from the app, their scanner for the app "wasn't working" and I wasn't given a receipt either. Would never go back there again.

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Katerina Smith . 2024-08-31

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Don't bored to come here, after you order and want to use the app, it's when they tell you they not scanned it and you have to pay, If you don't ask , they don't tell you and after this, still answered in bad way, like you disturbed, and of course they don't have all the selection of drinks, for what? After this, of course I only took coffee. Starbucks only in name.

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Rocio Pazos Martinez . 2024-08-27

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Great service by Vishal, thanks a million

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shweta poojary . 2024-08-27

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The queue was very fast. Aafia was very nice and sweet, thank you so much. The tables were clean and tidy.

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Irene LT . 2024-08-26

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Thank you to Sager and Bhavani. You guys were very helpful.

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Bobin Ebbes Mathew . 2024-08-26

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The service was okay. The lady at the till was nice and smiled genuinely. Taking order was quick. The flat white wasn’t what I expected as it was too foamy and bubbly for a float white, but it tasted nice. The cafe area was quite dirty, the floor the table tops… however there were only three partners visible on the floor so they were probably understaffed. It’s really sad they don’t take the Starbucks app here or offer the partner discount.

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Jade S . 2024-08-26

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Vishal provided lovely service before our holiday

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Naveen Panwar . 2024-08-25

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Vishal gave us a great costumer service. Very quick and helpful

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Julia Fanganiello Dinis . 2024-08-25

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Great service. Aafia has been exceptionally nice! Thank you

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Elizaveta Sokol . 2024-08-25

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Vishal was wonderful in serving us our coffee! Thanks Vishal 🤗

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Jes Deegan . 2024-08-24

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Always nice, the lady on the till ( I think her name is Hetal) was super friendly. Edit 1: I didn’t realise you could only review it once 😅 Had amazing service from Vishal today, this is definitely one of the best Starbucks I’ve been too, the drinks are always on point and service always quick and friendly.

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Natalia Bona . 2024-08-24

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Vishal was very helpful ! Food was great 👍

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Divij Dhingra . 2024-08-23

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Had a really good experience at the billing counter and received a very cordial greeting by Vishal, really made my day!

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Soumyadeep Lahiri . 2024-08-23

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Vishal was super helpful, fast and efficient.

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Astha Anmol . 2024-08-23

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Great coffee and service from Aafia 👍

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David White . 2024-08-22

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Today visited Starbucks and vishal was super energetic and very good service.really impressed.

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Pavithra S . 2024-08-21

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Vishal he’s the bast customer service

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Mirvais Sultani . 2024-08-20

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Vishal was amazing. So helpful and kind would recommend:))

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Sarah Deacon . 2024-08-20

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Good coffee and great service! Keep up the good work Vishal and team.

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Alosh Bennett . 2024-08-20

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Ankita made is lovely coffees and Aafia was very pleasant, serving us with a smile

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Sarah King . 2024-08-19

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Served by ravina Wonderful staff

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Jalesh Panicker . 2024-08-18

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Great service by affia & Mohsin Welldone.

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Q R . 2024-08-17

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Aafia was very lovely and friendly

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Dumitrita Godorogea . 2024-08-17

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Mohsin was helpful and was efficient.

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DEE 2x . 2024-08-15

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Double charged for a transaction, which i disputed in store and was told one transaction was cancelled, but have just received statements and I was charged twice. Feel robbed and lied to, shame on you. Spoken to both banking merchants who say I need to take up with Starbucks. Frustrating and disappointing with starbucks, will avoid in future

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Andrew Cusack . 2024-08-15

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The service here was very great, staff Aafia helped ordering drink with patient even there are lot of customers. Was a nice experience before my trip

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Cathy Su . 2024-08-15

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Vidhi Made great customize drink thanku

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Conrado del Castillo Toro . 2024-08-15

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Vishal and bhawani is very nice service thnx

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Mahmuda Hannan . 2024-08-14

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Vishal and Bhawani very good service

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Kaisha Johnson . 2024-08-14

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Vishal and Bhawani great service

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Triana Peart . 2024-08-14

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Vishal qnd bhawani nice service thnx very nice soya cappuccino

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America Pia Carrascal Z . 2024-08-14

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Vishal And bhwani bota is very Nice our flight is delay 4 hours and both give me good service thnx

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Bruno Cavalcante de Oliveira . 2024-08-14

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Vishal and Bhawani Great service

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ALFRED SANCHEZ MARTIN . 2024-08-14

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Great service Vishal and Bhawani

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Damion Tulloch . 2024-08-14

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The brownie I got wasn’t great but was made up for by Mohsin who served me - he was very helpful and polite :)

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Mary (mmcd) . 2024-08-14

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Mohsin best worker I have ever met

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Thanush Ranjan . 2024-08-13

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Vishal and bhawani is very nice guy and give me nice service thnx both of you

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MAHAMUDA RAHMAN . 2024-08-13

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I was served by Aafia, very good and professional. I will stay here again if I pass through London Gatwick again

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Freed Justine . 2024-08-13

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Food and atmosphere are meh because it’s an airport but Aafia’s service was impeccable, she’s a gem.

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Rosie Leeson . 2024-08-12

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Quick service from Adrian, best coffees on airport.

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Emese Lieber . 2024-08-11

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Overall goof Staff members and customer service of Aafia is very good.

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Rizwan Ahmed . 2024-08-11

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I had a lovely experience at the Starbucks Gatwick Airport. I was served by Mohsm who was very polite and professional. Drinks were great!

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Karnpreet Grewal . 2024-08-08

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It’s a good service provided by Zeel at the counter.

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Ashutosh Agarwal . 2024-08-08

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Been served by Rizwan, very lovely guy. Coffee was delicious. Highly recommend Starbucks at Gatwick south terminal.

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Anna Schiopu . 2024-08-08

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Fast and very good service. Mohsin is the one who served, very friendly and quick.

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thushari vijayakumaran . 2024-08-08

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The worst attention ever. At least let the personnel know that they can smile.

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Juan Arcila . 2024-08-07

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Terrible employees. They just half fill the cups.

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Bulut Kirca . 2024-08-07

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Ordered 2 cappuccinos and they filled half ! The other half was just foam.

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Zeynep K.kirca . 2024-08-07

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Good coffee and great service. Mohsin was very helpful and lent me a charger when i needed one for my phone. Very happy with the service!

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Alexis Marie . 2024-08-07

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Zeel was very helpful and the service was brilliant. I got my Frappuccino and tasted great.

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Yus . 2024-08-07

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Really chill vibes, not too crowded, got places to charge my phone, Antika makes great coffee and is an amazing person

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You Liang . 2024-08-06

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Agua was too nice as a waitress

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Nerea Arce Peralta . 2024-08-05

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Zeel and Aafia was nice:) queue was long but they’re still smiling and working fast

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Chee Wing Cherry Yan . 2024-08-05

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Brilliant superb fantastic fabulous excellent to zeel and Ankita ❤️❤️❤️

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AKASH Mehta . 2024-08-04

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Thank you Zeel for helping me get a good chai at the gatwick airport. Much appreciated for your suggestion.

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Teena Cherian . 2024-08-04

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AAFIA WAS FRIENDLY PERSON THANK YOU

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Marwan LCA . 2024-08-03

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