Yo Sushi in Norwich

Always rate Yo sushi fairly highly as a chain. Much higher than most chains due to the quality of the food and love the belt (here and at other places with similar concept). Very big independent advocate but Yo Sushi is an exception. Had the new bottomless belt booking this evening which was an absolute steal, £30 pp. Thought they might just serve up a poor amount/lower end of the menu being bottomless but almost everything on the plates menu was on offer throughout the 90mins. 24 plates between 2. Absolute gluttony. Amazing. Would recommend.

Disappointing all round. Service was non existent, waited at the door in front of the sign, with no one getting to us. We went in, still took a good while to notice us. They told us to wait and sit outside while they prepare a table. I went to the toilet while my parents waited…the table was prepared when I came down from the loo and parents were still waiting and table was made so I grabbed my parents and let them in. The service is shocking!!! I’m not sure if it’s because it’s full of students working there or servers just don’t give a hoot what they’re doing. Asked for a few things at the table but our server forgot most things we asked for ie, green tea, napkins. When it came to ordering many items were off the menu, most were ‘out of stock’. Frustrating! Ordered squid…not in stock, asked for fried rice …out of stock … then asked for yaki soba…. The young clueless server said there were no vegetables for the yaki soba…. Ridiculous! Food is ok, service awful. Go and spend your hard earned cash somewhere else! This is a pathetic excuse for a restaurant!

I go to many Yo Sushi, but I find Norwich the best for the presentation of the food, portion size ( I know it should be standard but it isn’t always ) and most importantly the staff who are friendly and helpful

Hadn’t visited for quite a few years, my son picked this over Wagamamas and wanted to try some new food and due to previous positive experiences myself I said yes. Katsu Chicken was just ok, the sauce was quite runny with not a lot of flavour. Hoisin Duck loaded fries were nice. Prawn crackers were soggy. Edamame beans were inedible, we ate 2 and left the rest of the bowl on the table, was surprised they didn’t ask if everything was ok (but also appreciate I could have said something but felt awkward). Was undercharged which was only picked up because I asked for a receipt then they noticed (I wasn’t aware as I assumed they’d charged me correctly anyway). I was initially aware because they stood very close to the table talking about it and laughing about who would have the conversation about needing to ask me for more money. Made me feel really uncomfortable. No problem at all needing to pay more but at least be professional about it and not stand near the table and laugh. Really disappointing.

Had to wait a little for table but it’s always worth it. Staff at Norwich Yo! Are fantastic, very friendly and quick service. Food was excellent and they were happy to take order manually when we struggled with the app! The manager is lovely and clearly values all her staff - would absolutely recommend!

I think the waitress was very busy talking to her friends it seems a shame to interrupt some of the worst service I have ever had, the food was tasty, but since the last time I visited the portions have halved, we left after managing to interrupt the waitress to get the bill still hungry after spending £58.00 on two soft drinks and tea sauces of portions, that was the last time I visit never again. and I wonder why chains like this are closing.

Booked a table online. Seated and served promptly. QR code for ordering was easy to use and the new tally up your order until your ready to pay is easier. The food was beautiful. The 1x female chef saw the waitress was busy and that we were ready to leave so brought the card reader over to us. 20% forces discount is an added bonus

No real service at all. Dropped in a spare seat, menu covered sweet and sour sauce, dirty bar top. Not really a cheap meal either… really not great.

the food is good and service is great, however the prices are way above what they should be and makes for a very pricey lunch

Lovely food. Great hot and cold options. Kids loved watching the good being made. Make sure you prebook your table!

Really lovely meal, great service and speed, no issues at all! The servers are always helpful and smiling 🙂

Nice tasty food. That's the good bit over :). Over complex menu and ordering system that requires you to order on your phone, unless you are taking dishes of the conveyor belt. So that's all very clear. I would personally prefer to speak to someone to order food. And getting the attention of serving staff is challenging. Overall, after spending £43 for lunch for two people, I left thinking I could kill a burger, I was so hungry for something substantial. The food was expensive for what it was. I'm glad I tried it, but would I go back? Probably not.

We went on Pride day and was greeted at the door and was told there were seats at the bar . Followed the server and was showed to our seats, they explained how the app works, 1 person has an allergy and they brought us a card with a code to scan that told us the dishes with allergies in it. Food came quickly and hot. They now have a belt with lots of different dishes on it. Saw them checking the belt to make sure it was fresh. Overall, it was a great place with very friendly servers. 5 stars

Overall service was poor, hard to get staff attention for top up of unlimited green tea and miso soup, when asked for bill disappears and took 10 mins to come back for us to pay. Lots of items unavailable. Ordering on app is a pain as poor signal (even thier own WiFi is poor) and site keeps crashing. Everything takes twice as long. Food itself was good

We loved this restaurant. However, although we keep trying, the management have struggled to keep the eat-in experience positive. Family celebrations allowed for a meal out - Yo was the choice! Upon arrival, it is (again) explained that we order and pay via the app. However, only for hot food now! Cold food needs to come off the carousel and we cannot order any cold unless it’s not being conveyed around. Confusing, but workable. We go to log in on, but there is no 4G signal and no in-house wi-fi. We all look at each other with thst “let’s compare phone signal” look to see who can find a network. The waitress, well trained in this area, suggests “you can sometimes get a signal from Chantry place” but confirms no in-house wi-fi. I think we all know why this review is heading south. We did eventually get on, order some starters and drinks and press checkout - only to discover the app does not link to Apple Pay, wallet or PayPal. To cut to the chase, YO! Norwich - buy a router and help your guests get ordering by updating your app. In addition, please don’t prioritise delivery drivers over your restaurant covers. Sadly, we won’t be returning anytime soon.

Came here recently for dinner. I've had a bad experience from this branch before, but decided to give a second chance - unfortunately, this didn't do much to change my initial opinion. I was seated quickly, and the service was friendly and helpful, and I think that was the silver lining in this experience. Trying to order was difficult - I encountered a number of issues while trying to order through the QR code which felt frustrating. The conveyor belt is a cool concept, but I found it difficult to tell what dishes I could and couldn't have, and most of the dishes I'm able to eat never appeared unfortunately. Eventually, I managed to place an order through the app - the food was nice, but a smaller portion than I'd hoped, especially for the price. Overall, the experience felt disappointing and frustrating, and while the service was good and the staff tried to help, I opted against ordering any more and decided to leave. I wouldn't recommend coming here, plenty of other good choices of restaurants nearby that provide a better experience.

I used to like Yo Sushi but since covid they have adopted cashless and having to sit and order your food on an app and pay by card before you eat. So when four of us arrived for lunch we had to leave and won't be going back until they change back and accept cash again. Four peopel each wanting to pay for their own food would be such a hassle

We sat down waited a while then called the waitress and 3 of the things we wanted were not on the menu Terrible that we were not informed when we sat down they had no chicken at all

I’ve always enjoyed YO Throughout the years but the last couple of times just left me disappointed! First of all the ordering system is a mess especially if you want drinks or items from the menu. Why do I need to glue my face into my mobile to order when I’m supposed to relax and enjoy the food and the company that I’m with? Then you get your items from the belt on a separate bill from the items that you’ve ordered on the phone which is a bit confusing and not convenient at all! I’ve ordered couple of beers and they served the glasses all stained with finger prints so We decided to drink it straight from the bottle. The belt didn’t have enough plates/options to choose from and the same 4 plates kept rotating even though the restaurant is busy which doesn’t make any sense! I’ve eventually ended paying for £75 quid for a total mess of an experience and me and my company left the place feeling that we could’ve enjoyed our afternoon meal somewhere els where service and quality of food would be 10 times better than what we got.

We were in a hurry, and our server was very helpful in guiding us towards the dishes that would be served the quickest, as well as bringing us some instant warm miso! The quality of the sushi was extremely good. A really positive experience!

My daughter and I visited 5/4/23 for lunch and our server was amazing. They walked us through ordering via the app and made sure we accessed the kids eat free deal. They also made sure that we would enjoy the meal, explaining the menu and...

Disappointing! Wow, Yo sushi has changed. Portions have shrunk to tiny. Not particularly well made rolls. You have to order off menu. I suspect because if you saw it on the conveyor belt before you ordered you wouldn’t bother. Won’t be coming back.

Excellent and clean with the option to see your food being prepared in front of you if you pick the right tables, plenty of options to choose from even for anybody who is GF.

I like to think of myself as a loyal Yo Sushi! Customer, and go frequently to the Norwich branch. Every time I go, I get great service from the staff, the food quality is above expectations, even with the visually smaller than expected crew in...

My son and I always have sushi during a school break, it's become a bit of a tradition over the last 6 years. Always come to Norwich and we have never been disappointed, staff are always freindly and food lovely.

It's been a few years since our last visit so it was the first time using the new ordering system which we found painful (not least getting on the wifi) and much less fun than it was before. It was enough to put us off,...

First time returning since covid so was disappointed that the restaurant had none of its former yo atmosphere, and the prices had skyrocketed. We took a picture of the Yo roll next to a cucumber maki because the maki was twice the size! Hot food...

Staff were brilliant as always. We hadn’t been for a few years and was sad to not see the food continuously circulating on the conveyer belt but understandable after Covid times. We also missed having the button on the table that called over staff as...

Amazing service by all the staff, especially “Sally” the manager who advised us on new dishes to try which were all amazing. We will definitely be back again for the great service and amazing food Thanks

Had to wait a long time for a seat but it was the time of year the city is busy with Xmas shoppers, to be expected. The wifi was super slow and we had no 3/4/5G so it took a while to order. I really...

Best visit here for a long time. Used my 33% birthday code and decided to get the kids Bento boxes for my twin 5 year olds and their 2 year old sister, although they still stole from our tuna and Salmon platter and duck maki....

The payment system became too complicated. You can't come and pick up the dish you want anymore. But the staff is super friendsly and helpful!

I noticed how stunning the JFC looked on the website so decided to try it. What arrived looked nothing like the promo photo. No festive papers lining the container, the food certainly didn’t reach the top of the container and no garnishes as described. It...

I’ve been going for years and it’s become so disappointing. The salmon poke bowl was the worst value meal I’ve ever eaten, second only to a takeaway salmon sharer box from the same place a few weeks ago. It has always been expensive but you’d...

Used to love going to Yo but the new system is rubbish. No more picking food from the belt, instead you have to order online via your phone and wait for your choices to be delivered. Menu seemed smaller and it remains very expensive. The...

I loved the sushi here and I’d love to come here again sometime,thankq to the workers there too for the food + waitering :)

Have been a Yo customer for ages and generally like the concept & food. However, the ‘big bowls’ are now anything but big. I opted for the teriyaki beef and the bowl was only half full..with the vast majority being rice. Do t know if...

There was no chips also no rice both times when we arrived there was plenty of space up the bar .the food was OK what we received tho .

Waiting staff were nice, but the place had the vibe of a warehouse, stuff lying everywhere, dead silent with no music. And we couldn’t get the app to work as our phones wouldn’t connect to their non-existent WIFi.

Great fast service order on the app then food comes to you in about 5 minutes.the food comes round on the conveyor belt Wich is super fun.it is a little bit pricey though but it is worth it since the quality is great.would come again

Awful ordering system, no soul, very average food and over priced for what you got. Everything is just bad, dull, boring and souless. Go to a local independent instead or Wagamama over the way.

One waitress whacked down a carafe of water which shocked my me and my friend. I turned to look who placed the water down and she said ‘you alright’ I also asked for a green tea refill, and before I could even finish what I...

As a family of 3 we have visited several of these, and have visited the Norwich branch several times, however we won't be going back anytime soon. I understand they made changes for covid, but its shocking. This place use to be rammed, but now...

We absolutely love coming here. In fact it's my daughters favourite restaurant. I feel prices are a little steep for some items but still buy them as they are delicious.

So much was wrong with our lunchtime visit yesterday, which was the first time we had been back since the pandemic (I've also submitted a more detailed Google review). I would have given a one star rating, but for the fact that there was eventually...

Used to really enjoy going to Yo Sushi but not keen on the new menu, particularly the new style of kids meal. The fruit was a welcome addition but the main has changed too much and my daughter didn’t like it. I feel like rising...

We booked as a booking of x 4 and took our grandchildren here for lunch 10/7 / It was fab from start to finish Our table was ready and we were met by Harriet She was an absolute star I have worked in the business...

Last visited before covid, it was totally changed, there was no more dishes on the conveyor to choose which I liked, the ordering was quite confusing and I didn’t know what to order by name and there was no pictures. You had to pay for...

Arrived and had to order off the tablet at the front to takeaway. It all came out of the fridge, so was made in the morning, not the kind of fresh I was looking for. The woman said it’s as fresh as on the conveyor,...

We love this restaurant however when it’s very busy the staff do forget about you. It’s good that you have the button for service, and the taps for refill on water/sparkling water. The food is always great, whether it is already on the conveyor belt...

Sometimes service is amazing, other visits I’ve had to complain multiple times and left violently sick.

Now one orders on an app and pays before delivery to your table - the belt is no longer filled with dishes that may ahve been go round and round but instead your order comes round and stops at your table which I guess means...

Terrible post covid! Don’t waste your money as there are much better local independents. The food was always average at best, but it used to be fun with music, call buttons, and a belt allowing you to easily select what you fancy. Now it’s still...

Post covid Yo Sushi is a very different place despite things getting back to normal it seems they haven't. OK I get no food doing the rounds on the belt etc. The things that made us walk out was the place is absolutely minging. It...

Haven’t visited since before lockdown and found that YO! Sushi has had quite a change in their service. All ordering through scanning a QR code on the table, and a traffic light system as to when your food is arriving. The water taps on the...

Always feel welcome, with a happy face greeting you when you arrive. Although I'm not a fan of sushi, there are lots of other options to choose from. My daughter, on the other hand, loves sushi. We are always happy with our meal.

Wonderful food, great customer service as always, never any complaints about this restaurant, highly recommended.

We went to yo sushi yesterday for a family treat. The waiter standing outside asked if we had booked. No we said. You have to book and we don’t have a table for 2 hours. We looked inside and most of the tables were empty....

I am frequently in the Norwich branch of Yo Sushi and usually my experience has been A1. However, I was distressed today to see the manger bullying and haranguing one of the waiting staff who usually serves me and is always pleasant and efficient. She...

The food was way too heavily salted, the miso was in drinkable! The staff were nice but food disappointing.

Food is always excellent but having to use the other Online ordering system is dreadful. It’s really put us off - last two times it didn’t work. It did work today after a fashion but unless you go back to using a human I think...

Good food but not worth the money. Extremely small portions and would have to get at least 4 small plates to fill up and gets expensive. Wanted to try different things being a first timer But wont be attending again but a nice one time...

Always a place I go to with friends to have delicious Sushi. Was easy to use the interactive menu and you have free wifi to do this also.

Stopped by here with a couple of friends for lunch and were greeted immediately and shown a seat. The lady was attentive and talked us through how to order through our phones and what to expect when the food is ready with the light system....

We visited the Norwich Yo and had a great experience, the food was outstanding and the service prompt. There was a fantastic relaxed vibe, thanks Norwich Yo for a great visit!

Food is a little expensive, but very delicious healthy and not available elsewhere. Our waiter was Izzy, who was very sweet, friendly and efficient. Nothing was too much trouble, she was a pleasure to deal with.

Appreciate that COVID has meant normal service is not possible, but having to make an account to get on the WiFi, to then get on the app where you have to make an account, before you can finally order food that then takes 45 min to arrive just felt very frustrating over all.

I always enjpy sushi, sashimi and the menu dishes at Yo, but sometimes cannot get there so we get a delivery. Wasabi is an important part of the sushi experience for me and they have plenty on the tables, but none in the pre-made packs that they delivery, so i feel I missed out. It's not neally so good with just soy sauce

I’ve been coming to Yo for years and the price of the food now is crazy. They used to have blue plate Mondays and sell gyoza for £2.10 now it’s more than double that

We were camping near King’s Lynn and made a special trip to Norwich just to visit Yo Sushi (There are none anywhere near where we live), Thankfully we were not disappointed - the staff were very helpful and polite, the food was fantastic. If the idea of raw fish puts you off, try the Beef Teriyaki. It is unbelievable!

First visit to Yo! since the reopening. Place was quiet, staff seemed disinterested at best...OK, but then having struggled with the online menu (the dish my wife always has wasn't on there but when queried if they could prepare it, magically turned up on the menu) I found to my horror that they no longer have bottles of wine! If you want wine now it is just awful little 187ml plastic glasses filled with ghastly cheap sarsons. Now who at Yo! HQ thought it would be a good idea to deny customers the highest margin product they offered?? Won't be going back unless they change this stance - might as well have Deliveroo bring it to me so I can have a bottle of wine with their food at home!

Went Friday 1st evening with my dad as a pre show meal.absolutely fabulous service with food made fresh to order and tasted devine. Thankyou to all the staff who made it a great night with little fuss or worry. Loving the new belt design although one point didn't seem to want to stop more than 2 second which made for a memorable moment rushing to catch the plate . Would heartily recommend to anyone who wants to experience great food and service

Had a lovely lunch here today, with the food being as amazing as usual. We would especially like to highlight Daisy, our server, who is an absolute asset to Yo Sushi, her customer service shining through. We appreciate how welcome you made us feel today! Thank you!!

Was decent but not very good. The menu was quite limited, used to be a lot bigger. The staff were not very attentive, I can understand if it had been busy but it was not. Sushi was pretty good though!

We were seated very fast and the waiter was efficient with explaining the ordering. The food came quickly and was delicious! We came here especially to have the sushi conveyor which did not disappoint.

The idea of visiting yo! Is to sit and feast with your eyes before you settle into a tasty and well made dish. With the changes made due to the pandemic this ago has been lost its very much sit order what you know you like and leave. As a selective sushi eater I like to try one new dosh on a visit. This has gone as I cant look before I purchase. Overall I feel you are losing out on the first timers the picky eater ect

Request for a nice table seemed to go unnoticed. Explanation of new ordering was not well explained, resulting in half an hour of confusion and frustration. Long wait outside due to slow staff. Food was good.

The welcome is always warm and the food is delicious! Knowing it’s all freshly made to order and being able to see it with the open kitchen makes the visit even more exciting.

Yummy food, good vibes, great atmosphere, fast and sufficient! Would recommend for almost every occasion.

Great food, friendly and attentive service. The Korean chicken is fantastic😊😊 food was fresh and speedy in delivery

first trip to restaurant since lockdow. Must say it was the same very friendly and efficient service as always at You sushi but the portion sizes have dramaticaly reduced and prices seem to have gone up. dissapointed as one of our favouyrites but wont be returning as often

Pleasant, quick service, food lovely as always. I really like the new ordering set up cannot wait until the full menu is back up again.

We visited today for our 1st time for my daughter’s birthday. With 4 adults & 2 children. From the initial booking to the food & friendliness of the staff everything was 1st class. Would definitely recommend.

Outstanding as always. Has to be my favourite yo! Staff are always so friendly and bubbly. Great atmosphere and food. Highly recommended all round 🍣

Finally managed to come in again. Was nice to get a taste of yo again however bit dissappointed of alot of the menu gone and alot of what i go there for to be gone so wasnt much there i was after.. but what i had was good, had a few mess ups on orders.. as a new system done on your phone is good and bad.. not ideal and your stuffed if you dont have wifi or if phones dies in shop... ALSO WANT THE CRISPY CRAB BACK ON MENU! dissapointed isnt the word to have my favourite dishes gone from yo sushi.. so gets a 3/5 rating from me..

I had the chicken and prawn gyozas delivered with boiled rice. The gyozas were greasy and soggy and the rice was plasticey. I do not recommend this place.

It was lovely to get my food on time, I’ve ordered from Just Eat in last couple of weeks; Dragon Palace delivering an hour early and from Spice Valley to get it an hour late! My Yo Rolls were nice, the katsu curry was a little dry, Chicken Gyoza was tasty. All arrived warm.

This was a delivery through Just Eat, the bag was broken, left on my doorstep, food spilled on to the ground, the rest was cold and unpleasant. The Just Eat driver was apologetic and said the bag had spilt at the restaurant so he told them and they stuffed it into another bag which them split. So I phoned the rsetaurant and lady said yes they hhad repacked it as the bag was overfull, but they just stuffed it again into another bag and it was not their responsibility. So food was missing, food was cold and all less than pleasant; we had cold miso soup, cold gyozo, cold squid, korean chicken on the floor, sushi without mustard or ginger which is outside on the ground; all in all, atrocious and then they try to blame the driver but it really was their fault for not packing it properly. Just Eat did give me a refund for some of the bill, which of course i have to sepnd via just eat. Such a shame as we usually enjoy eating there, but it now seems they don't care enough about deliveries

never felt need to write a review before now but felt annoyed at what was seen on thursday in light of covid. a group of 9 ish were allowed in to eat together near the stairs. including children running about the place and no masks when getting up and down ffrom seats. staff could be heard to complain to the person I assume was in charge but were clearly ignored. those sat in the long area at the end were packed in with only 1 small chair between other people. definitely not social distancing as I know it. expected better than all this. it all happened around midday ish. it's a shame because the food here is actually quite good

Nuestra primera visita desde la reapertura. Nos encanta Yo Sushi, así que estábamos emocionados de verlo reabrir. Hay menos platos en el menú, pero la mayoría de nuestros favoritos todavía estaban allí y, de todos modos, entendemos que sin duda hubo que hacer sacrificios para aumentar las medidas para el COVID. Nos encantó el nuevo sistema de semáforos con cinturones, muy organizado. Nos pareció un poco extraño acostumbrarnos a tener que pedir todo de inmediato y pagar en línea y, como teníamos una tarjeta de regalo, teníamos que asegurarnos de que nuestro pedido fuera inferior al monto en la tarjeta y una camarera tuvo que venir a ayuda. Obviamente, han quitado los grifos de agua de la mesa, pero hay agua del grifo ilimitada y gratuita en la aplicación para pedir. En general, nos encantó.

The inability to split payment over 2 cards is really frustrating. This is possible in all other restaurants and was fine in Yo sushi before.

La limpieza se ha mejorado gracias a Dios, ¡también los precios! !El sistema de semáforos es genial, el menú extremadamente limitado es basura y no hay platos de arroz o fideos, ya que aparentemente pueden conseguirlos. ?Luego, cuando quería conseguir algunos postres para llevar para mis hijos, ¡me dijeron que esperaran afuera en el frío! ! !Puede conservar este lugar como nunca volverá e ir a Wagamama todo el día, mejor precio y comidaAdiós

Ya he estado aquí un par de veces y en cada visita, la comida ha sido absolutamente de primer nivel. El personal es muy amable y servicial al explicar las nuevas medidas de Covid y todo ese jazz. Desde la linda cinta transportadora hasta la presentación de los platos, todos son estéticamente agradables, ¡perfectos para el gramo!

Never ever give reviews, but Sally made my experience meaningful, truly is so kind and a laugh. Had to personally go and thank her before she leaves, because she is so sweet! Thank you again Sally and the food was amazing

Solíamos visitar a Yo regularmente antes del bloqueo y no nos decepcionó después de visitar el nuevo sistema. La comida fue rápida y sabrosa y con la nueva forma de ordenar y obtener su comida y bebidas nos sentimos seguros y realmente disfrutamos de nuestra experiencia, el personal fue excelente y explicó todo de manera brillante. ¡Volveremos muy pronto!

Anoche reservamos una comida (3 personas) y, desde el primer momento, no fue un buen comienzo, nos paramos en el letrero que dice "espera aquí para estar sentado". Fuimos recibidos o, mejor dicho, no recibidos por una mujer que dijo en un tono que se usaría si un extraño intentara entrar en su casa inesperadamente: "¿Puedo ayudarlo?" ? 'Nos saludamos, tenemos una mesa reservada para las 7:30. Después de esto, ella extiende su mano en forma de señal de alto y dice '¿puede simplemente retroceder, porque existen las pautas del gobierno de distancia social de 2 metros' (mientras nos paramos en el letrero que dice espere aquí y todos completamente enmascarados) . (Sugiero que mueva su letrero hacia atrás o no se acerque a nosotros tan cerca en lugar de hablarnos de una manera condescendiente y grosera). Una vez que logramos entrar y nos sentamos, pudimos ver al personal empacando pedidos de comida para llevar a menos de un metro de nosotros en nuestra mesa, por lo que parece que esta regla de distancia de 2 metros solo se aplica cuando se adapta a su complejo de dioses. Más tarde, vemos a la maravillosa dama que nos dejó entrar. . cortando hierbas sin guantes y raspando el contenido del cuchillo en ollas con sus propias manos. . . que acababa de rascarse la cabeza y tocarse el cabello a través de su redecilla, también tocando varias partes de su cuerpo y de sus colegas mientras bromeaba con ellos. No supimos su nombre, pero era una joven pelirroja. La comida, como siempre, fue buena, pero es una verdadera lástima que algunas personas parezcan tener algún tipo de viaje de poder con Covid, y como ciudadanos respetuosos de Covid, siento que a algunos se les ha subido la autoridad a la cabeza y, a su vez, no se comunican. a sus clientes que pagan como seres humanos. Respetamos las reglas y las pautas, pero creo que es ridículo cómo nos habló este miembro del personal en particular y espero que nuestra experiencia al respecto sea única y que no se le hable a nadie más de manera tan grosera. Sé que son tiempos difíciles e inciertos, pero vamos, los chicos tratan a sus clientes con un poco de respeto cuando se han esforzado por apoyar su negocio.

Visité Yo con la familia y fue, con mucho, la mejor visita a esta cadena hasta ahora. El personal de la sucursal de Norwich fue fantástico y explicó el nuevo sistema de manera muy rápida y sencilla, y debo decir que creo que este es el camino a seguir para esta empresa. En lugar del habitual desfile de comida, puedes pedir del menú a través de tu teléfono y pagar por adelantado, por lo que fue infinitamente más fácil controlar el gasto que preocuparte por todos los platos de diferentes colores que se apilan y tratan de contar mientras avanzas. Toda nuestra comida llegó a los pocos minutos de haberla pedido y fue genial tener todo para comer en la mesa a la vez. Además, el acuerdo actual del 50% realmente ayudó a la factura. Recomendado para todos los fanáticos del sushi:)

Went to a Yo restaurant for the first time in years and it won’t be the last believe me. The staff was amazing and constantly helpful throughout the night. The food was just beautiful and amazing made by such an amazing cooking team. It was one of the best meals out I’ve had for a long long time and will definitely be returning in the future. Everyone really needs to go here because they will have an experience they will never forget :)

The staff were extremely helpful and excellent in how the they ran the restaurant. The food was amazing and made by excellent chef's. Not the first time I've been but definitely not going to be the last!

Booking a table was easy and we didn't wait long outside to be seated. The new ordering system was explained to us, and it's simple but clever. Ordering food via the app, I forgot to put in the code for the 50%, Sally rectified for me. Staff were all really helpful, and on hand to answer any queries. The restaurant and toilets were clean.Food was delicious and although the menu is limited at the moment, we were able to order lots of delicious dishes (and even tried new ones). Food came out quickly and the hot dishes were hot, and the sushi was fresh. Big shout out to Sally and the team who are doing an amazing job and creating a friendly fun atmosphere. Possibly the best Yo Sushi restaurant I have been to so far.