YMCA Derbyshire - The Campus in Derby

Shite service 😴 wouldn't house or even give me advice to get help as I'm an epileptic vulnerable person on the streets

I was there for one night and found out they messed my papers up and said I was 18 when I’m 17 when I was told I’m not allowed to be there went to my room and things were all ready packed had to go back to where I was lucky I was still registered there. Staff walk away from big situation and hide in the kitchen. No one takes fire alarms seriously everyone sat in the lounge. Kids wondering if to smoke weed. Very unethical. Would not recommend here

In recent news: They've decided to throw out 12 of their residence because they want to "downsize" and "descale" one of the blocks. They have these twelve people, one of which is my friend, 14 days notice to find a new place to live. Then they have the sheer audacity to post about "Sleep Easy" and "Homelessness" all the while throwing vulnerable people put onto the streets to fend for themselves with no mental health support. Avoid avoid avoid! Scammy company. Oh ..don't donate to them either. They use all the donation money on takeaways for their staff, nights out for the staff...while their vulnerable residents eat rotten and raw, undercooked leftovers.

Run by people's who only goals is to make money. Charging residents for food donated by Bird's, Greggs etc is not good for residents to see ...If you don't have mental health problems, you soon will do living here. No privacy, enter rooms without knocking, your mail be open , lies be told & you no one to trust!.

The Staff secretively do not like certain people who are not their mates, who try and succeed. The staff conjure reason to evict, to favour their mates evil intentions. I currently have a legal case against them. - Update: Ombudsman case won. Why: It was proven that the "Sexual" Allegations made by the Staff towards me, was not true during the Complaints Process, was disregarded, and in breach of their company Policy. However the reward is disgraceful and pathetic, and no members of staff have been Sacked. The persons whose allegations they created, bullied young students from the Derby College. Absolutely disgraceful.

Friendly staff, and well priced nice food, attended a course there.

Depends what ymca you go to the one on London Road Derby has a brilliant cafe and some lovely helpful people but the accommodation side isn't very nice the people who run it need more training and understand of people's needs complexity support understanding struggles and addiction then it would be a great place unfortunately my son had a really bad experience there

Terrible place to work. Avoid at all cost

kitchen staffs hair always in food .rudeness from staff .staff are lazy .when a resident hasn't eaten some staff say no to food simply cuz they can't be bothered to do their foo king jobs .staff dont check on residents .staff have not been helping residents with real problems .staff are showing little respect .I have had no choice to eat gone off food out of bins .dont ask for help or food anymore due to fear of staff saying no witch is what usually happens so I have to go most days without any food at all .its gotten to the point where I'm falling I'll every day getting worse .becoming underweight due to hardly any food I was moved here for more support but There is even less of it now

Accurate place just noisy neighbours

Security needs to be better. Constant screaming and shouting all day every day at stupid hours of the night. Driving me and my partner crazy.

Friendly staff who are looking to help the youth get back on their feet

Some staff are ok but the rest are lazy and dont do anything its unsafe and effecting people mental health and the drug and alcohol abuse is ridiculous dont recommend

Typical american business ethics.

Okay nice to see the people of Derby being looked after

Doing a course there, nice favility

Staff are doing a fantastic job look after the less fortunate. If it wasn't for places like the YMCA there would be many homeless people sleeping rough. Keep up the good work.

The new chef at Claude's is brilliant, I believe Pam is her name. She was very friendly and helpful!

good quality all~round,a safe clean place .staff that i have seen go above & beyond to help anyone & everyone.....well-done derby wilmorton.

Unsafe , fire safety is near non existent, filthy all the time

Nice and clean. Safe and secure

Nice cafe serving tasty simple food in a modern space, with great, friendly service.

This place has a major problem with bed bugs!!!! You will be bitten Big time!!! They are now employing an agency for nights... Called AGS and they sleep at night so you are not SAFE Ymca know all about the problems with this "Night staff" company and do nothing!! A resedent even got beaten up and had his nose badly broken, and still ymca did nothing about AGS who now work the night shifts. You are OK during the day time hours, due to alot of ymca staff about.... But nights, good luck. This place is all about money.... Don't think you will get any help / surport because its better for them if you stay because they can claim Your housing benefit . Night staff.... Are a joke.

A nice friendly place people are lovely so kind welcoming

Rude staff . Rubbish cafe . Awful college need i say more !

The ymca caffe is nice to hav a meal cheap

Lovely people. To meet and always helping others

Went to the cafe and it was amazing good quality and good price. X

Lived here, horrible rude staff, bed bugs, freezing accommodation, drugs and violence, avoid.

Bad experience I still live here I just asked for a food parcel and I was promised to pick one up all they gave me was a padly let rare wich I have to wait for a thew days and not on the day so no I'm going with out today and lack of full support ie home finder daily as promised I much prefer to sort myself out they teat you like a baby.

I've lived here on two separate occasions and it was bad then but a friend of mine just moved in and it's even worse now could you believe!?!? THEY make you pay what's called a service charge at a rate of 18 pounds a fortnight (this may not sound alot but trust me if your on a continuous budget, it is alot) and for that you should be entitled to hot water from your taps, and heat from your radiators. This is not the case in one whole block if the company called 'Douglas'. Bed bugs not heating no hot water, thin duvets awful staff attitudes and rules, these are some of the hundreds of things that are wrong with this place. Do not come here if you are homeless and need somewhere to live it's not worth it!

Highly recommend their conference facilities.

Used for a launch event. Good value.

A great bustling & warm environment with a fab social enterprise café which provides the catering.

Dear Sir Our ( Event 2014 ) held at the Campus on London Road Derby, I congratulate your Staff, for the setting up of the room, the reception staff who greeted us all with a smile and was professional in the way we were greeted, The room was set out perfectly, we were also helped by some of your residents to carry in our gear. They also helped us on leaving, you must be very proud of them all. Thank you Brian Chairman Derbyshire NHW Support group

Didn't see one builder or native American. Very disappointed.