Yates - Birmingham Airport in Birmingham

Quite busy usually. Security might ask you to take your shoes off before gonna through the metal detector.

Serves a purpose. Charging station plugs not working, unfinished repairs throughout the place

Poor toilets as usual. Felt like unfinished and very 3rd rate to our European airports

Terrible airport. Feels like a prison, once you're in past security there is no place to go out for fresh air. So if your flight is delayed by 6 hours you stuck in the place until your flight arrives. Absolutely ridiculous.

Big airport. Many people. Good organisation going in and out. Expensive parking drop and go. Free parking is 10 to 15 min walk

I just find Birmingham airport depressing, there’s always building work going on , toilets are always dirty , smells and not enough of them , passport control has always got a que , which would benefit from more staff . That being said thay have a captive audience really .

Ok. After renovation I think it works better!!!

Birmingham Airport is clean, well-organized, and easy to navigate with good transport links. Security was hassle-free, though food options are limited late at night. 💯

Too crowded, not enough lines for all the people that are using the airport. The waiting time is too long.

It's an airport, planes and the rest

Crazy queues on the monday morning-midday

One of the worst airports based on my experience - was asked to take off my shoes every time, even in the cold winter; needed to find a separate tray for my boarding pass, as it was not allowed to be placed in my pockey; not friendly security persons...everything was in a mess, except that a shortet time to pass through the border.

Absolutely atrocious. Terrable signage for the car park. Went to pick up someone. Car park 1 is full. They sent me to park in car park 5. Parked there, but it's a 20-minute walk to the airport. Car parking is extortionate. £9.50 for 1 hour. Rip off. I would give it a zero if I could.

Toilets dirty , not very helpful baggage handlers when there was a problem . Sad end to a WONDERFUL trip to New Zealand

Got through check in very easy, I like that they have allocated seating areas for when you are waiting for your plane, I was told it was all new.

The airport has been renovated in areas recently, and the few new areas we got to see and use via security were really good. Its the quickest we have been through security in years so great improvement. Also the short stay drop off car park has had the barriers removed now and using number plate recognition which again moves traffic through faster. There are still some areas recieving more work currently, however if they are as good as what we have seen today I'm sure all will appreciate the improvements made. Its getting better & better. A better airport to use now.

Really bad experience, this is the worst airport we have used in the last 10 years. It took 2 hours to get through security, we queued all around the airport to find only one x-ray/scanner working. Then only a few members of staff were struggling to keep up. In all that time there were no toilets or seating available either. We had no time for drinks or toilet before our flight as it was boarding by the time we got through. We then had to wait due to other travellers still stuck in security queues. On the return we queued through disused buildings all the way to passport control. After that we followed the signs to collect our baggage which never came only to be told they changed after people had arrived. The whole site is a run down mess and we should be appalled that this is one of the first things visitors to the country will see. Will not be using this airport again.

Immigration was fast but male toilets everywhere unusable causing big inconvenience for passengers

Beautiful airport and very easy parking

Well that was a great suprise landed and within 20 minutes was outside with all luggage….

Always building work going on it needs to get it sorted.

Locals are top and all people are very friendly. But as for the luggage. I was very disappointed. My daughter's suitcase was completely destroyed.

Construction work still ongoing

Birmingham has given full freedom to pedestrians in the sense of travelers to walk around the harbor. Demolishing the administration building adjacent to the parking lot would probably help increase use of the airport forever. I like the duty free shops in the international trade zone. 😁😃😄😆😉

Hi 🙂👋 Birmingham Airport 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿✈️ see you September 2025 🙂👋

Not a great experience. I left a bag in the toilets before coming through customs and was not allowed to go back. No one helped me and the security guard I did see was rude to me as she told me it’s not her problem and she doesn’t deal with people she deals with staff only. I managed to be helped by air hostess’ who were amazing and I finally gotten bag back in minutes. What a waste of about 50 minutes in distress with no help from anyone. I’m still ill from it as I missed the bus and had to wait for the next one at about 12:30 in the morning. Security basically do not exist at that time in the morning.

Very busy but did everything I needed. Information board's seem to change randomly so didn't find the gate I needed straight away. On the whole ok

Good airport but it looks like it needs some refurbishment.

Brilliant day before check in experience with TUI. Really smooth process and even better now Birmingham Airprot have discounted the premium drop off car park to £5 for 60 minutes. It took us less than 20 from arriving to leaving. Stress free thank you BHX& TUI

Lovely staff and a great airport ♥️

The airport is good and well maintained. I expect it to get better

Just wanted to share a really upsetting experience I had at Birmingham Airport recently while flying with Ryanair. I was traveling on a priority ticket and everything should’ve been smooth, but instead I ended up feeling completely humiliated — all thanks to one staff member at the gate, whose name I will not mention here. As I was boarding, I showed my boarding pass and passport like usual. She took one look, frowned at me (literally), and told me to put my bag in the size checker. Fine, I did that — even though my bag was clearly smaller than others walking through before me with no issues. I just cant help but feel like she purposely singled me out, even though I smiled at her whilst giving her my passport. Still, she refused to let it through, even though it clearly fit. No explanation, just straight-up hostility. Things escalated fast — she made me open my bag and wanted me to take things out right there in front of everyone. I was pregnant, stressed, and felt totally exposed. I had personal maternity stuff in there (like sanitary pads), and having to show that in public was just awful. No empathy at all. I’d specifically chosen that suitcase because it fits Ryanair’s rules and I’ve used it before many times without a problem. What made it worse? She literally had me kneeling on the airport floor to open it. I'm pregnant, and being in that position caused back pain for the rest of the flight. And guess what? After all that, she ended up letting the suitcase through without me even changing anything inside. I had no where to put my items, so I literally just opened my suitcase for her to watch me struggle doing that and then zip it back up again. She just made me turn the suitcase wheels inward and that was it. I honestly don’t know what point she was trying to prove. Meanwhile, other passengers with bigger bags just strolled right through. Unfortunately, my husband was in the non priority queue and had no idea what was going on. I left that encounter in tears. I’ve never been treated like that while flying — especially not when I was expecting at least a basic level of respect. It totally ruined the start of my trip and made me anxious about flying again anytime soon. Ryanair, you really need to do better — especially for pregnant women and other vulnerable passengers. This should never have happened.

Well done Birminghan, easy visit with no issues through security and passport control etc. The only criticism is stop taking the micky with drop off charges..

Building work going on at the moment but generally it's a good airport to use

So busy. Queuing through security took over an hour. No time to look at duty free or buy a drink or food before getting on the plane. They must be losing a fortune.

Why so expensive for every single car park? £94 for 4 - 24 hours parking is ridiculous and this was the cheapest car park for Birmingham. It is by far cheaper to travel to Heathrow or Gatwick even the terrible Luton Airport and park for a week. Safe to know never to drive or come back to Birmingham Airport for the future

I had a good experience. Service is good 👍

Alternations make getting around difficult when you have mobility issues

Carpark 1 is horrendous. Went there to pick up two friends. It was full with nothing to say it was full. It cost me £9.50 to drive round the three stories without being able to park.

Just absolutely dire. Swissport gate staff are the rudest and most obnoxious I have ever encountered. Really horrible older lady with short grey hair who seemed intent on humiliating the elderly couple in front of us and then myself due to lack of communication. She had a very patronising tone of voice and seemed annoyed at having to do her job. Also it takes ages for gates to be shown on the board while flights that have departed hours ago are still there. The whole place is dark and dismal. It’s my local airport but unfortunately it’s also our last choice. I would only use BHX now if I’m desperate and there’s no other option, dread it here.

It’s like a third world airport.

wrong gate number given explained nothing no tanoy missed flight had to wait to get escorted out like criminals shocking experience

Slowest and most useless security ever.

The airport is so disgusting and dirty. The toilets were the worst I’ve seen made me feel sick being in there, mould all around the sinks, just horrible. Never ever using that airport again.

Too long a queue to get through security. 25 mins.

Landed this evening from Glasgow and had assistance booked. Departed airplane and bussed to terminal. No one on disembarking bus to provide assistance. No seats available to wait for assistance to arrive. Terrible performance would give no stars if possible

Absolute rubbish and rubbish is being kind. Makes Luton look like a 5 star airport

Manned passport check at arrivals is ridiculous. I returned from Portugal with the non-EU passport, and joined a large queue waiting to go through. 1-2 officers checking British and EU citizens, and only 2(!) for the entire non-EU crowd. Imagine it takes 3-5 minutes to check a non-EU person, the queue wasnt moving fast at all. Only after UK + EU were let through, and the area became noticeably quieter with the exception of our queue going nowhere - only then the other officers started helping. Some of the other ones were just hanging around, not doing anything for quite some time. That's the attitude we get after paying £10000 to live and work in this country! Disappointed with the service beyond words!!!

A nice convenient airport for local and direct flights if flying to India via Air India Airlines. This is a direct flight. Helpful staff and assistance is available if needed.

A distinctive airport, comfortable for travel. I hope there is a Ryanair to Denmark Copenhagen. It will save us the trouble of traveling.

Small, old, but not hectic. It's fine

Convenient and speedier than others like Gatwick, will be lovely when finished

Quite busy 4:38 in the morning 🧐

Flew here over 20 times and even though the lines are long, I love it here!

Make sure to account for all cash U carry with proof. Or the workers will steal it

There is work underway, but signage is poor, as it is. Queues for check-in and security are long, with staff checking far too many bags, imo, which makes the whole process very slow. We were also asked to remove shoes (randomly selected, apparently), but there is nowhere to sit down to put them back on. Pretty poor airport all round.

Very busy, lots of walking up escalator not working. Limited lifts

Construction going on added a little confusing layout but I found it pleasing

Average Airport, though: No Tetleys or Yorkshire Tea sold in Duty free. Got to get it before you get here.

Small but clean airport. Food is overpriced.

There is no Boots. Only WHS, which is more expensive and very overcrowded. The water fountain in the main area didn't work. Some premises of the building look unfinished.

Welcome to the UK's most useless airport. They invest millions in new security scanners and fancy lifts. The result - less lanes, less staff. , same long waits, same stress. I really wish I lived anywhere else. I hate this airport with a passion. Oh - and the security staff are so rude, probably should just give them cattle prods and the look would be complete.

Finding the carpark in the early hours of the morning was a challenge. However, other than that, things at birmingham are slowly getting better amongst the ongoing alterations.

We flew to Krakow on the 1 May 2025. We met Tom, the Customer Liaison Co-ordinator who I cannot praise highly enough. A great asset and ambassador for the airport.

New security systems in place & still a nightmare airport , hottest day of the year so far & no air con , we all pay a premium for this ? East Midlands or Manchester from now on

Generally really good, assisted travel can be a god send if you need it, as long as there is someone available, downside is not meant lifts to get U from runway to arrivals, this led to several people waiting

Make sure you know which parking to get into

Long transit through security today. Lots of staff doing their best but only, roughly, half the lines open so over 30 mins to get through security checks. At least the new scanners mean you don't have to take stuff out cutting prep time.

One of the worst airports in the world, always queues, endless work...a real shame due to its strategic position and excellent connections

Just arrived back to my local airport after travelling through 5 other airports in the last 2 days. The experience was positive for once. We were off the aircraft, through customs and baggage claim and out in under half an hour. I just wish it didn't look so scruffy and that is everything from the steps as you get off the plane to the walk across to the terminal and the terminal itself and especially the toilets. Even the staff throughout just seem miserable and rough. Come on guys this is the UK's second city make it feel welcoming to our visitors.

Worst airport in the UK. Only 2 security desks open during peak time. Huge que for passport control on way back. Used to be such a great airport now terrible most times I fly from there.

Just flew from Birmingham & went to WHS to get a few things for our Flight Paracetamol … wait for it… £2.19 !!! … (16) All supermarkets in UK £0.37 pence for the same thing BTW , this is past security & in Duty Free What a complete rip off 😡

It seems much improved since my last visit,I went through passport control and security in no time at all 👍

Poorly managed airport, long queues everywhere and lack of seats

Security / departure is an utter shambles. They have been trying to implement new scanners for years now and there are only ever limited lanes open. You go to other countries and they are so much more efficient. How hard can it be?!?! Much worse than 5 years ago!!!

The assisted service team was excellent. So often at other airports you are treated more like luggage than a person and not at all spoken to, but all of the staff were thoughtful, friendly and communicated every step of the journey. It was an absolute pleasure to travel through this airport.

Getting through arrivals from a domestic flight was straightforward . The airport is looking a little bit tired and dirty in places. It needs a bit of a revamp. The installation of new scanning machines is quite good, allowing you to get through security a bit quicker.

I have never seen an airport in all my years of flying where there is so little seating before Check-In as here at Birningham Airport. A disgrace!

If that was the "new and improved" airport experience, I'm somewhat under whelmed. I guess I can say it was clean!

Birmingham Airport is slowly coming back to normal. It is nice to see people starting to travel. Very crowded. That's great. Getting busier but most of the time the payment machines are not working, this has to be sorted. New system in place to pay for the parking. Good idea. Automatic barriers have been introduced and ANPR has been installed making it easier to identify the cars and car park charge payments have become swift. What a disastrous experience at this airport. The flight landed at 13:00 and by the time git the luggage and came out it 15:10. Why are the airport staff paid when they are not doing their job properly. Shame on you the Conservatives. At least get something right for once. I 👌 Very calm today at the airport.

To get to security you have to wait for lifts no stairs etc so it's a free for all Security sooooo slow easily the slowest of any UK airport allow at least an hr of queuing Put items in tray and walk away leaving your stuff in front of strangers who could steal or put things in while you wait for your bags to come out of sight BIG security risk considering it's only just been revamped big down grade Seems to be bit smother now NO queues as of such

As usual it took ages to get through UK Border control; only three friendly staff to check passports for two big plane loads. Presume building works going on as place looks a bit run down. Other than road markings no directions for the valet parking.

Easy to get to, plenty of parking, but robs you on parking, should allow up to 10 mins free of charge for picking up passengers

Another great experience with Tui today 😉 had the pleasure of meeting the lovely Peter in January 😊 and today we met the lovely Ian both fantastic people and so helpful 😉 both in the check in area 👍🏼😉 we will be back in October thank you 😊 kind people xx

Too full, too loud, too warm. And the overall airport needs a renovation. Security takes a lot of time...

There are loads of road works around the airport and its car parks are too expensive...

Our first time flying from this airport. Very easy and experience - both departing and arriving. Plenty of staff if you need help. The air-shuttle connection to the train station is also excellent.

Fantastic service by staff and izzy

Absolutely Shame on Uk Economy and Developers- no investment made visible - ongoing construction scaffolding etc / toilets are dirty and tired very outdated…- very dirty airport- can not believe they have no shame to run it this way …. England should start some investment!! The Nero cafe absolutely horrible dirty and disgusting a ripped sofas and chairs dirty rubbish on the floor no stuff trining how to keep place clean and presentable- again Royal family should be embarrassed what a poor welcome this airport have. Those days you travel to Europe poor countries and their airports are absolutely stunning clean on highest standards!

Could be so much better. They are working on it but in the meantime it's not a particularly nice place to spend time. Hugely negative is that they call you through for a flight then you wait for hours in a queue with nowhere to sit down. They could just think of passengers who are neither young nor 100% fit?

In common with other airports, Birmingham Airport is charging monstrously inflated prices on the car park, beyond what is reasonable, so that they can shovel money at the shareholders. £5 for 15 min? We were actually on there for less than 5 min........ When its busy , they can't cope with demand, meaning when you eventually get to the exit gate, you're charged AGAIN for overstaying what you paid for. They'll tell you it's all about security, and the aftermath of COVID, or 'an enhanced customer experience'. I say they are making money off vulnerable people who can't manage the long walks from the other (cheaper) car parks. Awful Experience. Next visit sept. '24. Still too busy to cope with the traffic coming in. Still Awful. Still wish I didn't have to come here. 🤢🤮 Next visit. Apr. 25. Well, they've removed the car park barriers and just scan your number plate. If you don't pay within 24 hours, you get a PCN. And, of course, the prices have gone up. Too bad if you're not good with technology. 🤬 It gets worse when you go inside. You have to go upstairs and downstairs to get to where you have to be, and be prepared to be herded like sheep. Euthanasia would be preferable. Signs woefully inadequate. They've been trying to 'improve' the airport since well before my last incarceration here. STILL AN UTTER DISGRACE! Yes, I still hate coming here. 😱👿☠️

for a long time, every time I want to fly out, the reconstruction is getting confusing, I have trouble walking and it's terribly annoying every time I have to look for a way to get to the check-in 🤬🤦🏽‍♂️😤

I had a terrible experience at Birmingham Airport — by far the worst airport I've ever encountered. During the security check, I was forced to take off my Vans and stand barefoot on the freezing floor, while many others wearing boots were allowed to pass without removing them. Despite waiting nearly 30 minutes with bare feet, I tried to remain understanding, assuming it might be a random check. However, what followed was unacceptable. I was denied boarding because the staff refused to recognise my eVisa. My passport was being held by the Irish Embassy, and I have successfully used my eVisa at Belfast Airport to prove my immigration status. Yet, the staff at Birmingham insisted that the eVisa was not valid proof of my legal residence in the UK and my identify — even though it is issued by the UK government. As I’m currently working but my work pass only shows my name and photo; and like everyone else under the new system, my BRP expired in December 2024; I don’t drive, so I don’t have a driver’s licence either. Thankfully, I had my yLink card (a railway discount card in Northern Ireland), which helped in the end. This experience left me deeply frustrated. If the UK government has invested so much time and money into implementing the eVisa system, why is it not recognised consistently at its own borders? The staff’s refusal to acknowledge it makes the government’s efforts seem like a waste of taxpayer money. If an official digital visa can't function in a situation like mine, then there’s clearly a long way to go — and an even higher cost to bear.

If you like adventure and excitement, this airport is for you - one huge construction site with unfriendly security staff who absolutely cannot handle their job and you wait in long queues

Absolutely hate how the world has gone backwards with technology. When struggling for the stupid Gates to open when scanning passports no staff member ever helps they are all gormless

Been coming to Birmingham airport all the time and it’s my favourite local airport, security is fast, lots of restaurants and places to have a drink and look around! The toilets in the airport are clean and very modern.

Airport under construction..., and above all, be careful this airport does not have a transit zone, so be careful with your previous duty free purchases! You risk losing everything at the control zone if you don't have hold luggage... Personally, I lost a magnificent bottle of Jameson bought in Ireland...

Toilets in baggage reclaim were manky. Smell awful. Urine all over the floor. Just arrived from Geneva where everything was immaculate.

The entire airport is a construction site

I didn’t go to the airport, I passed through as I was on coach bus. It’s quite big and beautiful