Toby Carvery Quinton in Birmingham

When i collect too good to go breakfast bags and dine for the odd carvery i normally get served by Angela including todays encounter. She always goes above and beyond, kind, friendly and very hospitable. Always make you feel welcome, cant give 6 stars for service unfortunately.

Vert good hotel, comfortable rooms and very clean, brilliant staff & food is amazing especially the carvery

Food is not good and needs a better way to do food. Roast potatoes was over cooked, beef very fatty needs more staff on the front of the house. The eating area was very untidy.

Got seated near the air conditioning unit, which was turned up to the maximum, and was told to wait 20 minutes before being able to be served our food and had to sit back down.

Angela is and has always been a brilliant and friendly person on the floor at the Toby holly bush

Angela is amazing and always looks after us. We’re regular customers here and wouldn’t go anywhere else. It’s our favourite place to eat.

Angela is fantastic, food amazing.

Angela was very helpful and polite throughout my visit, and couldn’t do enough to ensure that I was always taken care of and had the best experience possible!

Ange & Stevie - both very welcoming and made our time pleasant

Ange and stevie!! Absolutely brilliant service!!

Angela looked after us all so well! :) Very happy with our visit to Toby carvery.

I can't really fault it. Great food, helpful staff and cheap! Angela provided a great service as the hostess of our party.

Angela amazing! Great service every week.food was amazing and helps us every week. Great host and always goes above and beyond for us

Great customer service from Angela as always!! 5* customer service, Thanks again see you soon!! 🙂

Angela always gives great customer service. She is really friendly and welcoming. She’s a real asset to Toby Carvery.

Angela is a friendly face and always delivers swift service with a smile. nothing is ever too much trouble

Ange & Stevie delivered fantastic service! This is one of the nicer carvery’s in the area. Will be returning

Angela was very polite and friendly

Kaz was brilliant. Great service.

We had a fantastic meal. Staff are very friendly.

Come here most weeks for a carvery can’t fault the food, always hot and nice choice of vegetables to go with the choice of meat you can choose from. The waitresses are friendly and helpful ( especially Angela) 😊

Extra Friendly staff and I would personally recommend the whole experience Thank You

Always lovely to visit Toby Quinton. Staff are so friendly especially Sarah and Angela they always say hello and remember me. The food is fresh, delicious and hot.

Angela was our server today, always goes above and beyond. Very attentive and kind. The carver today was a lovely young man called Mostafa who always greets you with a smile. Thank you both.

Decent roast dinner without the aggro of prepping and washing up

Had a great afternoon at the Toby carvery again and we were served by Angie. Such a lovely host always looking after us with a big smile on her face so thank you Angie for being such a lovely hostess! The carver Mostafa was also extremely helpful especially with my dietary needs, both of them are always smiling even when there’s lots of customers around he’s great.

Any is always helpful and friendly. It was a pleasure to be served by her today. Dream member of the team Defiantly coming back and hopefully see ang again

Angela, what a star , we use this place very regularly and as always she just amazing

Fantastic service, lovely service from ange always with a friendly smile =)

Angela always helpful, and helps you. Lovely lady always cheerful.

I have just had a horrible experience here, all because of 2 terrible waitresses called val and Daniel that was too busy talking to just stop for a second and acknowledge a simple request. All I wanted to do was raise a trivial little issue like the fact that they was out of cranberry sauce but instead of stopping their conversation, they just carried on as if I wasn't there. I am by no means a karen but they were so rude I had to bring it to the manager. but I believe nothing will be done about it. Val did attempt a back handed apology whilst claiming she didn't hear me, at the same time Daniel stood their with a chip on her shoulder implying that if they both didn't hear me, it wasn't their fault. Worst customer service I have had to date and had to eat my dinner with no cranberry sauce, not to mention my wife leaving really angry and upset with the way it was handled. I have been taking my family there for years, after today NEVER AGAIN. I would strongly advise going somewhere else for a better experience.

Was a bit of a let down I've had better from you in the past I will be back though

Staff are so good, even though they were so busy they helped get us service quickly. Lots of food getting served regularly. Great family friendly environment,

For an overnight stay with a great breakfast this place is amazing! Great location for quick access to the city too!

Food goes cold too quick, otherwise nice

Always fabulous staff and Carvery was amazing plus with Lamb yummy

Very long queue, table booked for 7.40 pm, over a hour waiting in a queue for a carvery, plus didn't get called to our table until 8pm

First time for breakfast and will definitely be my last. Food lacking in quality, swimming grease. Temperature tepid at best. Staff with exception of attentive member taking payments are clearly disengaged and just don’t care A real shame as has the setting to be quite convivial. In urgent need of attention as this was just not good enough!

I used the Toby Carvery only Meal good and good value

Other than the meat, would not say its home of the carvary at all. Yorkshire pudding taste stale and eggy. Mash worse than school dinners in the the 1980s Veggies, no taste at all over boiled mush, and the roast potatoes tasted like there days old, mac and cheese was dry. Even the refillibal drinks were flat, mint sauce watered down with something, not sure what but was very chemical tasting. So bad we left about 70% on the plate. Would not recommend.

We came here early in the morning for an amazing breakfast . This is a very cosy place to start the morning with a great breakfast. Definitely will come again.

Runs a really nice Carvery service and you can now book. Often gets very busy so expect to queue for the food but the queue does generally move quickly. Decent food for a reasonable price.

As expected, a reasonable carvery, clean tables, good service even during a very busy period.

Friendly staff, good fresh quality of food and perfectly cooked. Lovely atmosphere and well kept. Highly recommend

Good food, plenty to enjoy, very friendly staff, but it will be greater if the meat slices can be a little bit thicker and bigger for the carvery

Ordered carvery for delivery via Uber Eats. ONE slice of chicken and ONE slice of beef, both slices were fatty/grisly offcuts. Roast potatoes weren't crispy but cold and stale. Yorkshire pudding cold and soggy. Mashed potato hard and cold. Seemed like leftovers which were left out for hours. Never again.

Not impressed with the last couple of visits Food always seems to go really quick once on your plate and the veg aren't cooked enough, cauliflower and sprouts just about blanched, could do with a few more minutes cooking Staff are always helpful and friendly so no complaints there

Came in last Thursday evening. We have been coming here for a long time. Although this evening service was so rushed by one waitress. It was really off putting. Considering we don't go out very often it's something we look forward too, but just felt like they wanted us to hurry up and eat and get out at 7.30. Disappointing 😞

The food was lovely and the staff were brilliant

First time here and honestly wasn't the nicest one I've been to, the food was ok, the yorkshires were very crispy and dry and that's the best part normally so it was a shame and the food was just abut meh, the service was ok the lady was really nice with our son and helpful and friendly but he didn't enjoy the food either(he loves it normally) the puddings where ok cheesecake was very kind of perfumed in a way in flavour, and we had an incident with the plates being cleared when they weren't finished with, luckily it was a wowcher voucher, don't think I'd return honestly but may suit some people or possibly an off day for the food?

I don’t even know where to start talking about this terrible food experience. I ordered a delivery, it arrived under 20 min which was great. But the food was just not edible. They sent us the wrong order, instead of pork and beef I received an extremely dry thin slice of chicken breast, that tastes like it was cooking 8 hours ago. Mashed potato was sweet and nothing else, no buttery flavour or even salt. Gravy was proper cheap gravy, no flavour, only a thick dark goo. Cauliflower cheese? Where is the cheese? It’s just a boiled frozen piece of cauliflower. Those potatoes weren’t burned, it was carbonised. York pudding, one of my favs, was bitter and dry. And I can’t even mention about the caramelised onion pie, it’s just onion and vinegar on a undercooked puff pastry with a slice of cheap goat cheese on top. I understand Sunday roast is a simple meal with simple flavours but if you’re a restaurant that is proud to have one of the best roasts in the country, you definetly need to invest in quality. 32£ for a meal that more than half is in the bin. Really not worth it.

Visited 06/03/25 The meat was wonderful but unfortunately the rest wasn’t anything to write about. The veg seem like it had been left out to long under the lamps & the mash was very runny. My friend thinks it was because it was close to closing the end of serving. I don’t think that should matter, if the foods not suitable close the kitchen.

Absolutely awful, we knew it wouldn't be gourmet, but plates were dirty, cutlery was dirty. Bacon was not even cooked, hash browns greasy would not recommend

Went for lunch and came out disappointed. Turkey was very dry, not much selection for vegetables and roast potatoes tastes like cardboard .

We'd not been here in many years.. Used to come fairly often when we lived local. We genuinely lovely to return to this old favourite. The food was great just as we remembered especially the carvery of course. 🙌 But the staff are a credit. Attentive and genuinely care. Even when clearly very busy as somewhat short staffed. So thank you. We'll be back.. And won't leave it over ten years again this time! 🤣 🙌

Had Carvery today and everything was superb. Many thanks to Angela for everything!

Absolutely amazing food. Breakfast lunch or dinner. Even when visy food is amazing and service is great

I had a carvery and was given a £60 parking fine for parking on their car park, because you have to register your license plate but no one said this when I walked in

Great Service From Amelie, Lovely Atmosphere, Great Food, Would've been perfect if there were sprouts on the menu though lol

Music to loud plates cold food only worm

Staff very lovely and hard working.

During our breakfast, we had to pay additional price for drinks mugs, then ask repeatedly for milk for drinks, then the staff removed all the drinks and said to get coffee from the bar. We stood there for 20 minutes while she simply messed us about so that we gave up. Service was appalling, this is my 2nd experience of the same issues, not again.

Friendly staff, food was well cooked and tasted lovely. I would like to point out that as a wheelchair user it is very difficult to get to the food area due to the huge pillar in the middle of the Isle. Maybe put the Isles either side of the pillar so the pillar doesn't block access. The staff member didn't know what to do to make it accessible so I needed help from my husband and other restaurant guests to help me move the partitions so I could get through.

Good tasting food that was all fresh and great choice of meats and vegetables. Helpful, friendly staff.

I enjoyed the food and the staff was friendly sophie and leanne couldnt help enough i would defo go again.

Popular good carvery be prepared to queue

Food is really nice,they just upsell soft drinks without asking.

Lovely nice and fresh food it was packed when we went just a normal Thursday pm and you can stay there tables very clean and all staff very helpful one of the best in Birmingham a disabled access available toilets by bar all Lovely and clean and smell very fresh Lovely and clean the effort the staff put in is fantastic 😀

Very enjoyable carvery meal with good selection of meats also catered for vegetarian. Plenty of packing spaces available and good access for wheelchairs.

Enjoyable visit, great food at a reasonable price. Can't comment on rooms, only went for a carvery.

Service and location is perfect. Rooms are dated and in need of a spruce up. Carpet was dirty, toilet handle fell off as I flushed the toilet. Also as it was the beginning of February I had to turn the heating on as the room was freezing. My dad had a disabled room and his heating I turned on and it didn't go very high so he was cold all night. Not great for elderly or people that suffer with arthritis as we both do. Rooms should have heating on of guests are arriving in the colder months. The beds were super comfy though. I had an amazing sleep, which is unlike me when I'm somewhere different.

Staff are very professional and polite the breakfast was amazing, so very big compliments to the chefs on duty😁

Food good. Leanne our waitress and Sophie on the front desk always greets us with a big smile and are very pleasant if there was a staff award then these 2 should win it. Mo Jayne and Mike aswell are always pleased to see us . So keep up the good work.

Food was cold and disgusting the mash looked like water and the kids burger was also cold. Do not recommend coming here unless you like food that tastes like water mixed with some special types of powder, although service was not too bad.

Ang looked after us and was superb, food was amazing and great value!

Carvery was smashing but yorkies weren't the best as so was the desert, seevice was great. Would definitely come again.

My waitress amelie was brilliant, top tier service and overall so lovely! so helpful and nothing was too much hassle x

Always a warm welcome at Toby Quinton. Amalie our waitress was particularly helpful, friendly and lovely with the kids. The food was delicious and I even got the part of the lamb roast that I wanted. A great team.

Excellent restaurant always go here for breakfast staff are wonderful especially Kaz would recommend to all

Kaz our server was a superstar very polite and very helpful

Angela has always been amazingly kind and helpful. We have been coming for a number of years and have been very happy with service. Thank you Angela

Great service from Kaz, Angela and Charlie and teigan.

Just had a carvery and it was fab. Always good here, Angela was our server and was awesome, fast service despite being quite busy, and very knowledgeable about the drinks and menu. Cannot fault at all. We will be back

Came here for a nice Carvery always delicious and enjoyable at Toby Carvery especially being my local. Been looked after by Val one of the best member of staff here always above and beyond.

Booked the function room for my wife's surprise birthday party. Fantastic venue for a quiet and relaxed party. Buffet was absolutely lovely, best I've had. Staff we're brilliant, would highly recommend for anyone wanting a private and relaxing environment. First class, thank you to everyone at Toby Carvery for a fantastic evening x

The staff who waited on us was very professional and good food was very nice ..the chief was nice she had a smile for all her custom

Friendly service, efficient carve deck, good quality. Thank you.

We regularly have carvery which is always nice, however we booked a party of 20 for breakfast on 12th Jan 2025 for a 70th birthday, it was extremely disappointing, sausage, bacon, mushrooms, eggs all floating in grease, so was bacon which was not only greasy but so hard it was inedible. One of group is celiac and all she could have was scrambled egg and hash browns, poor gluten free menu. The bill was around £170 We were really disappointed as its not often we are able to get all the family together. Definitely won't be having breakfast with you again, we will just stick to carvery. Service was good as always.

Royal, prince Andrew Charles gates 🌹

Went in today 23rd Jan 2025, and was very impressed by the young man in the bar and on the desk named Sam. Come in quite regularly and he sets a great example of how to do the job. Very polite and helpful. 1st class employee, well impressed, an asset to your Quinton carvery

Always a good carvery with friendly staff.

Lovely, friendly staff. Food is good as well.

Brilliant.. welcoming and great food Angela was lovely..well done

Fantastic carvery vegan option.

Excellent value for money - food was really good

Got asked 3 times if everything was OK which was lovely to see staff so attentive. The manager had time to talk to my children even though it was soo busy. The staff and chefs did extremely well keeping up with all the food. I thought maybe we'll have not much left been a later dinner but more food kept coming out and everything was very tasty. The whole team needs congratulating as it was heaving on Friday night due to 50% off on the app! Well done all!

Food was nice, great service from Helen. Thankyou.

Came here for the first time for my grandson's birthday 🎂 on the 5th January 2025 cos we all love a roast and it was lovely, the food ,staff all wonderful thankyou all for making a wonderful day even better

Love this place! Only recently started coming here. But we love the carveries!

Terrible customer service. Insulted by a kitchen staff member for asking for vegetables. This person was aggressive and rude. Told a staff member on the way out followed by a phone call. We did not stop for the food as we are really shocked,and still are. The attitude of the staff member wasn't very much helping either. If they have cctv please watch and listen to see what went on. All ask the other members of staff who was there. This will be reported to higher authority to take this further. Having spoken to the assistant manager at the Toby carvery Quinton. This very professional lady was understanding and shocked at the very least of are experience. See suggest reaching out to a man called Liam nee to discuss this matter. She understands why I have no choice but to speak with this person.