Y Sied Goffi: Coffee Shop in Carmarthenshire

I decided to pop in to Y Sied for lunch. Until then I had only ever visited there for coffee and maybe a cake - which are always scrummy. Today I had the gorgeous Bacon Maple pancakes. Just the right size for my lunch.

Excellent freshly prepared meals using good quality ingredients. The best avocado on toast I've had. Smoothies were lovely. A good positive experience with friendly staff.

Anhygoel...bwyd iachus a blasus iawn. Dyn ni'n dod nol yn bendant. Amazing food a fab find. We are definitely coming back

Prices have risen but food service was very poor served by a small young woman with glasses. Did give feedback but instead of taking on board she answered back. Very bad customer service! I have been to Y Sied (-Welsh pronounced like shed) many times with family or friends having coffee and or cake or breakfast but always to a good standard. Except for today. Which made me reluctant to return as it has been a few months since last going there I took my son for a breakfast ordering two breakfasts and coffee cappuccino and hot choc. Firstly our drinks arrived...in plastic beakers! If like my mum who has visited there were mobility issues how would anyone grip a hot drink? In all my time as a customer I never has any beakers served to me but china cups and mugs and looked around the quiet restaurant a few others had china mugs so I am at a loss to understand. In feedback paying at the till the server was unapologetic and I said my preference was china cups or mugs she answered back,.in future you can say a preference ', in future I will walk next door to Costa! Sausages lovely with breakfast but underdone which I did feedback. Sauce not offered but I requested but had chilli in it but asked for plain ketchup there was none. So I had brown instead. Ideally offer ketchup to customers. In all breakfast was OK but very undercooked and no choice with egg as ironically my poached egg was overcooked. In all an off putting experience when we often enjoy food there but will avoid

Hi, I complained about the awful breakfast I was served here the other week, your reply was “I was smiling while I complained and the plates were completely emtpy” for one why would I complain about spending £12 for an awful plate of food , and two the plate was far from empty it was virtually untouched.I only wish I took a photo of the food for proof. Thanks but will not be calling again.