Based on 1.275 opinions finded in 2 websites
Based on 1.275 opinions finded in 2 websites
Nº 434 in 762 in Carmarthenshire
Nº 125 of 204 British in Carmarthenshire
Opinions
We stayed for the night, with an evening meal and breakfast. The Staff were very welcoming, couldn’t do enough for us. The evening we arrived they were very busy with a local event on, but still had time to chat and make sure we were ok and had everything we needed. Dinner was lovely, very generous portion. Breakfast again, staff were very chatty and helpful. Food again was lovely. Our room was very cosy, we couldn’t hear any noise from downstairs. Had everything we needed. It was nice to stay somewhere which still felt like a hearty pub. Very warm atmosphere, would definitely stay again.
Joanne R . 2024-10-30
MORE AT TripAdvisor
Shocking. Pizza was doughy and not even cut into slices come on when you think of pizza you think of triangle slices
Bean God . 2024-10-26
MORE AT Google
Went for an evening meal as family were visiting. The chips were really dry, hard and unappetising as were the peas served with the meal. Fish was OK, but steaks were a bit tough . No where near as good as our last visit a year ago. The interior is much improved, but the food has gone down hill.
Liz W . 2024-10-25
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We were made very welcome and nothing was too much trouble for the staff. Bedrooms comfortable and big enough for us and our dog , but the shower was old and did not work very well. We both felt rested and well feed.
matonkr1959 . 2024-10-16
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Excellent roast dinner, we both had the roast beef. Dog friendly. Decent range of drinks. Would visit again if we are in the area.
Jayne W . 2024-10-08
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Great location. Right by the Castle and beautiful medieval Knight monument
Owain Glyndwr . 2024-09-25
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Booked afternoon tea in the Castle Hotel for three of us. We were very impressed with food, selection and appearance. It was delicious and filling and the staff couldn’t do enough for us and were very friendly, especially Susan. Hope to return soon.
Dai P . 2024-09-24
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lovely afternoon tea, good selection and unlimited tea and coffee, quick service and lovely staff, would definitely recommend
Explore52043882329 . 2024-08-30
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Amazing stay! Lovely friendly hotel. Clean and comfortable. Amazing breakfast with loads of choice. Great valuexxxx
Paula D . 2024-08-18
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If I could give 10 stars for the staff who served us our meals this afternoon, I would! Lovely ladies and young man went over and above to make us feel welcome and made a fuss of our dog which is a ‘win’ with us most definitely! Food was very tasty and reasonably priced. We will definitely visit again when in the area.
Tara McCarthy . 2024-08-17
MORE AT Google
Lovely meal beautifully cooked. All the meat and veg in our Sunday roast was cooked just as we'd have cooked it ourselves and we even had extra gravy brought to us. Our only criticism would be that there didn't appear to be enough staff behind the bar and we were waiting for a while to order and get drinks then to pay, otherwise lovely.
Sharon Miles . 2024-08-09
MORE AT Google
We had a stay at the Castle hotel, great location for travellers, Prices were very reasonable. Food was excellent, and the staff were friendly and professional. We had both evening meals and breakfast, and it was really top notch . We had a pet friendly room, all the facilities were clean. Overall a great time we had , and would come back again
Anthony Esang . 2024-08-09
MORE AT Google
Just stopped for lunch with our dog- very dog friendly as came with water and biscuits for him. The two ladies serving us were so welcoming to us all. Excellent service and we can both recommend the curry half and half- it was stunning! Will definitely return if ever in the area again.
Sausage1980 . 2024-08-08
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Beautiful setting, excellent staff
ian mackinder . 2024-07-27
MORE AT Google
Lovely pub, always pay it a visit when we're in the area rallying. Friendly staff and nice beer!
Dan Ward . 2024-07-22
MORE AT Google
Stopped for a meal . The price was fairly cheap and that was reflected in the quality of the meal.. You can't go wrong with a lasagne or can you ! Found a hair in my salad.. The staff didn't seem bothered about it. The chef said the lad doing it scratched his head a lot while prepping.. No apologies...
Rob Newman . 2024-07-18
MORE AT Google
We came to enjoy some liquid refreshments, lovely food and extremely friendly staff. Some friends stayed the weekend whilst we camped next to the Rugby Club, they realy enjoyed their stay. #bloodbikeswales
Richard Dare . 2024-07-18
MORE AT Google
Das Restaurant/Pub befindet sich in einem kleinen Hotel mitten im Stadtzentrum. Wenige Meter davon entfernt ist ein grosser, kostenpflichtiger Parkplatz. Das Restaurant bietet typische Pub-Speisen an, glutenfrei mögliche Gerichte sind markiert. Man kann auch draussen sitzen. Der Service war freundlich, die Speisen waren frisch zubereitet, geschmacklich sehr gut und die Portionen grosszügig. Preislich ist das Angebot moderat. Ein empfehlenswertes Restaurant in unseren Augen.
TheTravellerDave . 2024-07-16
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I love this place normally but I’m sorry to say the food was awful today. We had fish and chips. The batter was brown and tough. Well overcooked and tasteless. And the chips didn’t taste fresh. Also it was quiet and we had to wait over half an hour for food. We thought well at least it’s fresh but honestly it didn’t taste fresh. I’m sorry to leave this review as the Sunday dinners are really nice. This is first time I’ve had cod and chips here and I must say Never again . Very friendly and they are good with dogs. So not all bad. I would have complained but someone else was paying so didn’t like to.
Janine D . 2024-07-02
MORE AT TripAdvisor
Excellent food. Great staff. Cloths or similar on tables would make a big difference to appearance of dining area.
John Rushton . 2024-07-02
MORE AT Google
Stopped here on our way to Aberaeron for a coffee, we were a party of 6. I waited at the bar to be served, totally ignored by bar staff. 2 men in work clothes came in after me and were promptly served, so I left. There was also a lady that asked for a pot of tea whilst I was waiting and was spoken to quite rudely by the bar staff. It appears that if you are not 'local' then you are invisible.
Kath P . 2024-06-30
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We went to the castle hotel restaurant as a lunchtime stop. Prices were very reasonable. The big positive was how good they were with our 2 year old daughter. We felt really welcome. We both had sandwiches which were good portion sizes and the food was all good. Overall a good experience.
Adam P . 2024-06-22
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We had a 2 night stay at the Castle hotel, great location for travelling about , food was excellent, we had both evening meals and breakfast, and it was really top notch . We had a pet friendly room which was big enough for 2 adults and a Border collie, all the facilities were clean. Overall a great time had , and would come back again
Gary S . 2024-06-03
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Great food. Steaks cooked perfectly as ordered. Rapid service for a busy night. Only faux pas was serving Brandy in a tumbler, otherwise excellent
garr dee . 2024-05-27
MORE AT TripAdvisor
.The owner, was so wonderful and nice, Both did their best to accomodate me. Also the food was the best i had in my short visit to wales. They are great!
zohar koren . 2024-04-30
MORE AT Google
We stayed early April 2024, and won’t be staying again! Our first room, number 9 was completely unacceptable with stains on the bedding, and in need of modernising, so they moved us and even with an upgrade the room felt very tired with a bed that desperately needs replacing . One of the male bar staff could do with a lesson in personal hygiene. Overall very disappointing will not be going back. Susan needs a pay rise! Location is fantastic in the heart of Wales.
Lisa Wilson . 2024-04-17
MORE AT Google
Great hotel, great food, reasonably priced. All in all we had a lovely stay.
Brian Palmer . 2024-04-14
MORE AT Google
Always seem to miss the food, don't know why, perhaps strange meal serving times
Gone Brappin!!! . 2024-04-08
MORE AT Google
Easter weekend lunch. Our family of 7 arrived, the restaurant wasn't busy at all, I waited at the bar to be seated while 3 staff members were chatting and one was getting a coke for customers, 7 minutes later I was still waiting and hadn't been acknowledged despite being the only person standing at the bar. We were shown to our table and waited, and waited again eventually the waitress came to take our order. Food arrived quite quickly but those with beef had just one slice as did the pork dinner, the roast potatoes were hard and pretty cold and the yourkshire puddings had been in the kitchen a good while prior to being served too. Not good. It was an eternity after we had finished before anyone came over to clear plates and then only half were cleared and we were left again, not offered dessert or more to drink.... In the end I took the test of the plates to the bar and asked for dessert menu, they weren't busy there, chatting, I went to the loo and could hear a lot of noise, shouting, laughing from the kitchen.... Dessert took 25 mins to come and restaurant was now empty. Dessert was disappointing, synthetic cheesecake 😕. We left unhappy and after years of going here, not again.
vikki W . 2024-03-31
MORE AT TripAdvisor
Lovely local pub and hotel, great atmosphere and top staff!
tomolo . 2024-03-22
MORE AT Google
Had a lovely roast Lamb Sunday lunch. Delish! Had just one course for £15.95 and I thought it was great value. Best reserve a table!
Lisa Fearn . 2024-03-17
MORE AT Google
The food was excellent. I had fish pie with 3 green vegetables and new boiled potatoes. I t was the best fish pie I have ever eaten. I thanked the chef his name was Mathew. I have been several times equally tge food was excellent each time. The lunch was good value. The staff without exception were cheerful and very helpful. I would without doubt recommend the restaurant.
Irene L . 2024-03-06
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This place is hit and miss. It has been good over the years but unfortunately seems to have gone downhill with a very basic menu. The fish and chips were overcooked, lacked seasoning and possibly re-cooked. Nice place for a drink only until they get a better chef.
682ellak . 2024-03-05
MORE AT TripAdvisor
Only went for food. It was ok not much on the plate tasted ok service was good
Matt Hop . 2024-02-25
MORE AT Google
Service was lovely but the food wasn’t great to be honest. Very poor veg menu. I’ve eaten there for years and always been lovely so I have no doubt they’ll put it right
Carl Jones . 2024-02-18
MORE AT Google
Very friendly staff and a lovely atmosphere. Will definitely be back
Anya White . 2024-02-14
MORE AT Google
Lovely place and great location
Paul Tomlin . 2024-01-31
MORE AT Google
Very nice food. Easy access for a wheelchair
Nicola Rees . 2024-01-24
MORE AT Google
A pub that supports illegal activities and foxes being torn to shreds in the countryside whilst sick individuals on horseback smile and laugh. I would rather set money on fire than give it to a business who have no morals or ethics at all. If you eat or stay here you really need to go and search for your moral compass in the Welsh hills.
Claire Harding . 2024-01-20
MORE AT Google
Could be a nice place if they wouldn't have those antisocial and criminal people as guests and support them. Can't recommend a place where guests which are known to be violent criminals are hosted
Sylvia Meller . 2024-01-18
MORE AT Google
Was there for a funeral this time. Excellent service. The Welsh cakes were lovely.
Richard Campden Jones . 2024-01-02
MORE AT Google
Sunday roast, veg only just warm. Cauliflower like mush. Cooking standard awful. Complained and no effort to recompense the experience.
Go27148410745 . 2023-11-12
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the "steak burgers" were thin and cheap, you'd get a better burger form a burger van for half the price. Considering the place was almost empty, and there were at least 3 staff, the service was appalling. Staff more interested in looking at their phones than serving customers.
dick h . 2023-11-03
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Are here as the only place open on a Saturday night and it was a bit of a let down. Not awful but not great! Staff ladies were friendly and nice but man working was a bit rude. The lamb was delicious, creamy mash and yummy gravy. The chicken wings were bad, not crispy and didn’t taste like buffalo at all. My friend enjoyed her beef burger (very big!) Would try this place again as feel we were maybe just unlucky!
606katherinew . 2023-10-23
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Visited mid week in September. The soup of the day was excellent, pea with cream, and well worth £5.45. My main course was the sirloin steak ciabatta (steak sandwich) with sweet potato fries and a little salad. This was one of the specials according to the receipt, which was washed down with a glass of Rioja wine. Both soup and the steak ciabatta were excellent and recommended.
Desmond C . 2023-09-22
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Very well located in the historic town centre, near to visitor information and the castle ruins. We stayed B&B at the hotel which was clean and comfortable. Friendly staff, apart from one chap who seemed a bit miserable and not particularly forthcoming or welcoming. The food was particularly good both evening and morning. There was no breakfast menu but you could order what you wanted, although there was no smoked salmon available.
258theb . 2023-08-03
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On a Sunday trip to Llandovery, we wanted lunch and we came to The Castle Hotel, we had not booked but they had a table in the bar, so we went in and settled down. The menu was varied, the food was excellent, I had the chicken my friend had the beef and both were brilliant, and the portion was fabulous as were all the veg and trimmings. Great value for money, super friendly staff and a lovely atmosphere. The chocolate brownie was also amazing as was the sticky toffee pudding also according to my friend. Highly recommend this venue for Sunday lunch and will be going back.
Simon C . 2023-07-23
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This is a welcome stop in mid Wales, warm reception from staff, really good sandwiches, will definitely return.
Barbara P . 2023-07-23
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We chose to celebrate my mother-in-law’s 80th birthday at The Castle Hotel in Llandovery this evening - never having visited before, it was a bit of a gamble. However the food, service and atmosphere was second to none and we can’t wait to return! We give it a solid 5/5… The dining room is beautiful, very Welsh and the tables spaced well apart. The service was impeccable from both bar staff and waitresses. They were very friendly and nothing was too much bother. They explained the menu items and our numerous questions with clarity and in food spirit. They were genuinely lovely. The food was ‘lush’! We went three course and no one was disappointed, clear plates from all, even the cheeseboard was divine! Like I said we will be back very soon.
Helen Wyn L . 2023-06-24
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Came here for fathers day. Food was lovely and the place itself is very nice, but they were hugely understaffed. The couple of staff that were on duty were rushed off their feet and very apologetic but this meant our 2 course meal took 2 and a half hours!!
Ruth G . 2023-06-18
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Been here many times and as always the staff are fine but meal for us without vegetables is a big no no. The quality was of the food all round was poor.
Alan S . 2023-05-09
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ONLY ONE MEAL OUT OF 5 WAS ALRIGHT. WE ARRIVED AT 7.30 AND 3 MEALS WERE SERVED AT 9P.M. THE LAST 2 MEALS FOLLOWED 12 MINUTES LATER. THE WRONG FISH WAS COOKED FOR 2 ORDERS, THESE WERE SERVED WITH THE ORIGINAL WEDGE POTATOES, DRIED UP AND DISGUSTING. THE CHICKEN DISH HAD NO CHEESE OR BARBECUE SAUCE AND WAS TOUGH, ON ASKING FOR THE BARBECUE SAUCE WE WERE GIVEN A BOTTLE OF BROWN SAUCE. WE ASKED IF THERE WAS A PROBLEM IN THE KITCHEN WE WERE TOLD NO, EVERYTHING WAS FINE. ALTHOUGH THE DRINKS WERE TAKEN OFF OF THE BILL THERE WAS NO REAL APOLOGY WE ARE ALL VERY DISSAPPOINTED AS WE LIVE LOCALLY AND WOULD HAVE EATEN HERE AGAIN, BUT DUE TO THE PROBLEMS AND THE APATHY WE WERE TREATED TO WE WOULD NOT RECOMMEND TO ANYONE,
Lindad1411 . 2023-05-06
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We ate at the Castle today, for the first time since the change of ownership/management. We were delighted with the meal! My fish and chips were excellent in every way,along with the accompanying coleslaw. My friend asked for a slightly larger sized pate starter,as a main course. It was also delicious,and she thoroughly enjoyed it. The beer and wine were also of an excellent standard,and were served perfectly. The interior is freshly decorated and makes for a pleasant and welcoming environment,and the staff were highly professional and courteous,as always. We live fairly locally,and have been customers of the Castle hotel for many years and have enjoyed many meals here. I am pleased to say that we will be continuing to do so! Highly recommended.
philipl830 . 2023-04-21
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Met up with friends to remember our mums on Mothers Day. We booked a table for five several days ago and we’re shown to our reserved table near to the bar. The menu was varied and each of us found something the suited us. It...
sirgar . 2023-03-19
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Sad to see flowers gone off the tables in the bar. Replaced with a black plastic bulb holder. No character.
geraldinep841 . 2023-03-15
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My friends and I revisited this newly refurbished historic hotel (under new management) for breakfast We were again warmly greeted by a lady called Susan who attentively took our order The delicious full Welsh breakfast was freshly cooked and efficiently brought to us by her....
Gwely7 . 2023-03-09
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We walked into the restaurant and sat down at the table and our drinks order was taken quickly then our lunch order about 10 minutes later. The place was packed. Our food was great and all local produce. I had the lamb with mashed potatoes...
unusual1 . 2023-03-07
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I've been eating here off and on for 20+ years. There was a time it was a real treat to eat here and the chefs were adventurous and flexible. Now it's very hit and miss. My grandkids and I waited over half an hour for...
Fyonaseagirl . 2023-02-12
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We arrived at 1pm, there were 4 other diners waiting at their tables. at 1: 45 my lunch arrived, at 1:55 my husbands lunch arrived Not only was my gammon so over cooked it was like leather but having waiting for my husbands food to...
Gorwydd . 2023-02-03
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I had the pleasure of meeting an old school friend for breakfast in this fine old coaching hotel We were warmly greeted by Susan the smartly dressed duty manager The breakfast room was tastefully laid out with good selection of starters in the centre on...
Gwely70 . 2022-12-15
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A lady called sue served us. She was so attentive and efficient. Been to the castle hotel restaurant on many occasions and must remark that she is always the same and doesn't seem to receive much assistance.
geraldinep841 . 2022-11-24
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A friend and I visited the castle hotel in Llandovery this evening for food. I ordered the Weksh rarebit tartlet, with sauté bacon and leeks, with a watercress and hazelnut salad. When the food arrived, I noticed that there was no watercress, but lettuce instead....
987mirandab . 2022-11-11
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Unfortunately the food is hit and miss, never a consistent standard! No consistent level of customer service! Some staff could do with customer service training but many are lovely! Do orders get taken at the bar every time or do you come to the tables...
Welshtravels22 . 2022-11-10
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I came back to The Castle Hotel 3 times during my short stay in Wales for a couple of reasons. Firstly, the food is excellent; really well made, piping hot and has great portion sizes. Secondly, I came away with my dogs and they were...
493heidit . 2022-10-29
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Roast beef was tender and melt In the mouth and Yorkshire pudding was A class but that was it...like the fact there was kale and French beans, plus a kind of cauliflower cheese, but the gravy was water and disappointing, it just disappeared under my...
781nickyj . 2022-09-26
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We called in whilst travelling along A40. The staff were young but very helpful. We ordered light bites and these came without any delay. The Welsh rarebit on sourdough was gorgeous along with a crispy French fries. A typical Welsh pub with no thrills but...
roberttT1280VT . 2022-09-18
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The chefs in Europa and elsewhere are paying attention but this crew is cooking as in the Middle Ages. No fantasy, no vegetables, pastas are drowning in their sauce like soup, meat without any sauce. Everything else on the plate is fried. I suppose the...
Hans v . 2022-08-05
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Food was INCREDIBLE. Had the castle club open sandwich and the best halloumi fries I’ve had! service was also great
612maredj . 2022-07-18
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Stayed for one night. Very dated, it definitely needs a lot of tlc and new furniture. No bottles of water in the room, no glasses for you to wash your mouth out after brushing your teeth, for £95 you expect this. The evening meal was just OK, and I mean just ok. The breakfast was vile, all tasted like it was precooked in the same dirty fat then reheated... All had the same rubbery discusting taste, except for the egg, which was cooked good. Very very disappointed. The only pros were the shower was powerful, the bed was comfortable and the staff was friendly. Will never return!!!
kresta a . 2020-11-15
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I had a bar meal last week and I must say it was first Class I had scampi , skinny fries and peas, very good portion, beautiful tarter sauce..The bar area is very well organised for Covid 19Beautiful Christmas tree and decorations..nice and cheerful..Staff were friendly and efficient....
Thomas55 . 2020-11-15
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Booked reservation for a meal, sat down at a table then we're promptly forgot about, waited half hour then left....
wafoo . 2020-11-15
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Only stopped for a drink but staff were very pleasant and one way system, sanitiser etc in place - staff wearing masks. Dog friendly which was lovely to see. Other customers on holiday were going to return following day for food and had been several times before so must be good.
Welshgirl5013 . 2020-11-13
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Absolutely lovely food. I had the rich beef lasagne and my partner had the gammon & chips. Delicious!! Really good price too. Service good and car park close by so no problems with parking and really cheap, £1.50 all day.
geoffk938 . 2020-10-03
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We had a lovely stay at the Castle Hotel. Very comfy, large bed (room 5) in spacious bedroom with en-suite and nice powerful shower-all very clean. We had a delicious evening meal. The prawn cocktail was just as we’d hoped it would be-traditionally made with a twist on presentation. My lasagne, garlic bread and salad were delicious and my husband thoroughly enjoyed his perfectly cooked steak and the chips looked good. Only disappointment was I didn’t have room for the lemon meringue pie! Breakfast very good too. JThank you for a lovely stay.
NickSallyLeeds . 2020-09-21
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A beautiful building in equally beautiful Llandovery Food was ok but service was a bit erratic. We requested a break between first and second courses and we got a break of about two minutes! Reasonably priced
bill b . 2020-09-19
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Had 4 nights here. It's a very old building and has a bit of a shabby vibe. Nice staff but nasty carpets. I would say it needs a fair bit of money spending on it. Ate in the restaurant one night, it was ok. Decent breakfast. I didn't feel it was value at £100 per night, considering bedrooms weren't being serviced due to Covid.
Robalmo . 2020-09-18
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Dinner for three in the main restaurant, characterless room and food! Had high expectations considering the "rough guide" entry and local tourist blurb, but left disappointed. Pleasant enough staff. In Llandovery for a week,will stick with takeaways!
phil186273 . 2020-09-14
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Very basic meal had gammon ok but not much with it a few peas in jar to make them look more,chips in dripping in my view was horrible with pineapple, asked for egg said they can’t do one as it takes a long time as they are busy or maybe an egg can’t be microwaved.My wife ordered Veg pie and meal came with meat pie. Won’t be visiting again.
PipWorcestershire . 2020-09-14
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We had a nice evening meal in the bar. Food was lovely and the service very good. The lady running the bar was really friendly and welcoming
Ben T . 2020-09-08
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Stayed for a week. Wonderful friendly hard working staff, traditional pub with a good mix of locals and visitors, tiny little village. Beer was great, breakfast was lovely, super dog friendly accommodation. Evening meals were pretty solid 7/10 meals. We had two rooms though and they must have been overflow rooms due to the hotel being very busy. Some of the rooms looked ok as we walked past but our rooms were very very old and desperately in need of a good paint, new furniture and a good deep carpet clean. We also heard a conversation at breakfast where one or two of the rooms were right on top of the main road passing through the village and the guests woke up when the first HGVs started going through the village about 5am. Not sure how true that is but worth bearing in mind. Shame, would have given 4 stars but seemed to get very unlucky with the rooms. Staff were wonderful.
TonyAmyBiggles . 2020-09-03
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Booked an evening meal here after having been impressed before. But on this occasion I’m afraid it wasn’t to be. We were sat in the bar where we didn’t want to be. Social distancing/mask protection not adhered to here. There are arrows but too where? Had issues finding food for lactose intolerant lady. Nothing on the menu at all so we took stuff off and added from other plates! We also had two steaks for £22 each if I remember correctly. The steaks were extremely thin and it seemed it was one steak cut in two! Chips were cold plates were cold no vegetables or salad. Desert was a fruit pie with a minimal amount of custard. Looked like it had been measured in a teaspoon! Not a great choice. I’ve had really good food here before so I just don’t understand why they’ve gone down this route. Very disappointing as we were looking forward to it and I’ve purchased from the meat supplier and my steaks were not like this. Certainly paid the price for our decision to eat here.
AlfieHugs . 2020-09-03
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After an absolute nightmare of a camping trip during Storm Francis, we packed down our broken tent and drenched belongings and decided to not let this ruin our holiday and luckily found The Castle Hotel had availability for the next 2 nights. Although the hotel is located on a fairly busy road, it didn’t take away from the peacefulness of the hotel.We booked the suite which was very interesting! We could not understand why there was no bathroom and assumed there was a shared one. However after some poking around, we managed to move the mirror which turned out to be a door!! This lead into a dressing room area with tea and coffee and also a large bathroom with both shower and bathtub.The staff are very hard working and we’re very accommodating to our requests. We woke up one morning not realising that we had missed breakfast, however they kindly made us some regardless which was a lovely gesture. The food in general was good not excellent but was satisfactory for what we needed. Overall a lovely place and great staff!! Would recommend this place is you’re looking for a quirky little pub stay. Note: we had our dog with us who also felt at ease staying in the comfy room and in the restaurant.
MrsMott92 . 2020-08-28
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Summary : Second year stay worse than first year, otherwise nothing has changed. Same worn, old and tatty, tasteless interiour and mostly irritating beginners' pieces of art on the walls. Atrocious service, poor management but friendly and apologetic.. Best: The bed was comfy, room was tidy. Room no soap, no info, no wifi password in room. COVID regs? Don't think so. But generously offering one clothes hanger! Second day room was not made up. Water takes minute to get warm. Extractor doesn't work and is also full of fungus.Food: Can't even manage cooked breakfast. Took nearly an hour to arrive and incomplete. Cooked BF from tins. Dinner: Little choice, either Burger or Steak, Curry not available. Day 1: Chewy terrible quality steak then day 2 cremated steak, parts of dish missing. Dessert: Ice cream missing. Food takes ages to arrive. Day 2 nobody takes orders. Then after pointing this out takes another 20 minutes for a guy to come and take the order. Sort of "it's not my job to take your order" One waiter with terrible body odour. Next morning he smells the same. Obviously no idea of hygiene. Kitchen extractor fan apparently not working hence why not open the kitchen door to the guest's dining room so that is smoke filled from cremated steaks. Nobody seems to notice or bother. Amazing what tghe guest are willing to take. Never again but there is probably nothing else of acceptable quality in this region. Typical
Salvatore_Pelazzo . 2020-08-27
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Friendly staff were able to accommodate us without a booking on a Saturday night for dinner. We hadnt eaten since breakfast, and after a 3 hour car journey and 15,000 steps we needed a juicy steak and carbs. Unfortunately the meals appeared too quickly and whilst cooked to our request of medium rare, the meat had been burnt on the outside and was chewy with no flavour. There was a good atmosphere inside the pub but I would only return for drinks as I think the steaks at £18/£22 were overpriced for the quality of meat and cooking
clairea905 . 2020-08-22
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Extremely good value Sunday lunch, incredibly filling, hot and quick to come out. We also enjoyed two desserts which were lovely. We came to The Castle Hotel for a drink in the evening, and again enjoyed the lovely atmosphere.
hleez . 2020-08-17
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We stopped off here on our way to Pembrokeshire on holiday, was fab they allowed dogs. We were made to feel very welcome with our two children and dog. Menu is nice but limited, which we didn’t mind. Children’s meal £5.50 for small bowl of pasta would have been nice if a drink or slice of garlic bread was included with this, but we ordered some on the side and children enjoyed it.My husband and I both had burgers buttermilk chicken and cheese burger both around £9, chips not included. Overall ok meal, and great service. We will be back on our way through Llandovery again. Thankyou
sophiez418 . 2020-08-16
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We were camping at a local campsite and chose to eat here as they were dog friendly. It was a really hot day and the lady at reception invited us in with the dog as she could see he was hot. She was very friendly, nothing was too much trouble for her (bringing the dog a bowl of water). She came back and fore making sure we were all ok including our dog. (unfortunately I didn't catch her name).The food was nice although the beef dripping chips were more like fries. I would reccomend to family and friends for the friendly service and nice food.
heidilou89 . 2020-08-13
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A very central location and a short walk from our Airbnb. They were carrying out social distancing but non of the staff wore any ppe masks which was a surprise. The menu offered was not the same as the one on their website. We chose to come here because of the gluten free and veggie options but found this temporary menu much more limited. Our very young and possibly inexperienced waiter, had no idea which courses were gf and just kept trying to guess rather than just go and ask the kitchen. Ordering a Pimms and being told they had none whilst I saw two bottles of it behind the bar - then being told they didn't have any strawberries or cucumber (in summer?).My youngest ordered handmade tortillas and enjoyed them but commented that the salsa and guac lacked any flavour. They found a large lump of melted cheese underneath their last couple of tortillas. They also found a bug in their coke and the waiter took it away, no problem but took far too long returning a fresh glass of coke. My other daughter had the Ceasar salad and it was just ok and "nothing special". It had very little dressing and no parmasan shavings. My husband ordered the gammon and it came with potato wedges not thick cut chips as advertised. It didn't have any minty peas either and the plate just looked brown. He wasn't offered a steakknife for his gammon. I chose to have the veggie Beyond Burger - it was very nice, I've bought them before from my local supermarket so I knew what to expect. It is the first time I have ever ordered a burger from a restaurant and not had fries & salad as standard. £9 for just a veggie burger and nothing else was a little steep for my tastes. The service was perfectly pleasant but chaotic - our main waiter didn't appear to know the menu well enough and kept saying he'd be back in 2 minutes but never returned. After waiting to find out if any of the desserts were gf we gave up, paid and left. Disappointing experience after reading all the positive reviews.
Sophie C . 2020-08-11
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What a dissapointing meal! Sunday Lunch was abismal one of our group sent his meal back as it was only luke warm. Another lady had onion rings they were cold and absolutely full of grease. I had curry which was barely passable for curry very very watery I ordered half rice half chips when it arrived there was a small amount of rice in a bowl with handful of chips thrown on top!! The manageress looks as if she could do with a good old scrub and her dress code well I've seen better dressed homeless people! Could do with a good dose of customer service training will not be eating there again. My advice avoid the restaurant and eat elsewhere.!!!!
annieof . 2020-08-10
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So pleased to have a meal, sat at a table..after just take aways etc..my first meal Out, so organised, social distancing was fantastic, pleasant smiling staff, especially William, I had gammon which was beautiful... First class food and service...
Thomas55 . 2020-08-06
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Went in for food at lunch time . Had 2 fish and menu said skinny chips or beef dripping chips When it came out 10 minutes after ordering we had wedges not chips and they were watery spuds not good .The batter on the fish was all soggy on the bottom .considering it cost £25 i expected a nice lunch One i wont be revisiting .Nice pint though
Sheila P . 2020-03-02
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Very warm welcome and atmosphere. A huge range of dishes, including gluten free, vegetarian and vegan. Dog friendly too which is always a bonus! Staff were lovely and food was fantastic! A great place to stop in at after a morning of walking.
travellewisnicole . 2020-02-23
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My husband and I wanted to get away for a few days, so we decided to walk Pen Y Fan and go to Henrhyd Falls and The Castle was the perfect distance between both.Our room was amazing, so much space and the bed was unbelievabley comfortable. The bath was lovely and deep and the very hot water was perfect after a long, wet walk.The dinner menu was brilliant and we loved the daily specials. Breakfast was just as good. Loved the real meatyness of the sausages. Susan and the rest of the staff just couldn't do enough for us. Would highly recommend to anyone!!!!
C2907VYstevenp . 2020-02-05
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Very tasty dinner with good selection. Excellent veggie burger and pulled pork. Good beers and wine, too.
flaumantha . 2020-01-02
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We visited on our way to West Wales. Were pleasantly surprised to get a table. Parking cost just £1 for 4 hours! Had a rarebit which was super creamy. My partner's burger was tasty too. Service could have been friendlier...
KerstiKlami . 2019-12-29
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Stayed Thursday and Friday in the Castle Hotel. Recieved a very warm welcome and were escorted to our clean, spacious and pleasant room. Loved the toiletries in the bathroom! Enjoyed a few glasses of red by the cosy fire and watching the world go by! The hotel is very welcoming and a special thanks to Chris, Susan and another chappy whose name I cant remember but helped us get back in to our room! The hotel was decorated beautifully and had a lovely festive feel to it, we spent all our time either by the fire or enjoying dinner. We were made to feel very welcome and staff took time to chat with us. It was a lovely relaxing break just what we needed! We will be back same time next year! X
neryscleaver . 2019-12-11
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Went for dinner with a friend who lives locally after he recommended the Castle.We had a couple of pints of good Welsh real ale and a very nice meal.Thai fish cakes to start for me - piping hot and really tasty with a nice salad garnish. My mate had leek and potato soup which he said was very good too.My main was coated chicken with sweet potato fries, garnish and coleslaw and it was superb - really enjoyed it. Other main was a sirloin steak with all the trimmings and that was apparently very good too.Price for our food and drinks was quite reasonable and I would make a point of eating here again when next in town.Review would have been 5 stars if there had been a little more atmosphere in the place, it was very quiet with hardly anyone in the place when we went but still very enjoyable.
Ronny48 . 2019-11-17
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We went for some food very poor service cold chips with no potato just the crispy bit I asked for a jug of water I got a pint glass. They charged me triple sambuca when only asked for one single the soup was hot ish the cheese I asked for was half in the soup bread was cold and they forgot my drink plus they over charged me I got 5 pounds 70 pence back.
Bradley A . 2019-11-11
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Conveniently placed just outside of the main village carpark and recommended by another pub that had stopped lunchtime food service, we were pleased with our food. A slightly upmarket menu meaning slightly upmarket prices especially if like us it was a pop somewhere for lunch visit rather than a going out for a meal visit. The pub itself is very traditional, with attentive bar staff and waiters. Food came quickly and piping hot and as very tasty. Recommended are the Crispy chicken dish and the Welsh Faggotts with crushed peas. Didn’t think much of the Calamari rings, but then they are so easy to get wrong! All said, no complaints at all, a little on the expensive side and not much of an atmosphere (Mid Wales in November so wasn’t expecting a crowd) but all left happy and full.
Andystar351 . 2019-11-09
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Excellent service all round. Susan (receptionist) cannot do enough for you. All rooms comfortable and well decorated. Beds very comfortable, food excellent. Can't wait to go back.
lucy m . 2019-11-09
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398 Opinions
I had a fantastic Sunday takeaway dinner. The beef was incredibly tender and flavorful, and there was a generous amount of vegetables. I ordered it with just eat, and I highly recommend it to anyone looking for a delicious and satisfying meal.
519 Opinions
Friendly staff, food was okay, toilets were absolutely awful and the smell was god awful! Think the place needs to be checked and how they past inspection I will never know! 🤷♀️ sticky tables!! Food is over priced for what you’re getting, you would think they would have a clean environment…right? I will not be coming back!!!
210 Opinions
Didn't eat here, although interesting food truck outside. Barman clearly enjoying his job and lots of locals celebrating a local rugby day
197 Opinions
Can't recommend highly enough visited to day with my wife and dog and what a lovely pub staff and food great one of the best pubs we have visited in a very long time