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3,50

Based on 89 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Nº 647 in 876 in Southampton

Nº 73 of 89 British in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..sandwicheggscoffee
Score
OpinionsNoteTripAdvisor893.5

comment_iconOpinions

I really want to leave a glowing review for this restaurant as it has so much potential to be utterly awesome but I feel frustrated with what is holding you back and how easily fixable it is! Firstly our experience was a lovely one compared to some reviews, we saw it from outside and was impressed with the menu, the decor looked impressive and it was a lovely sunny morning 10am so we sat outside. The lady server was lovely very friendly and efficient, the attention to details with branding and aesthetic we were impressed with, and I loved the coffee glasses! (The caramel iced coffee was lovely too) I had the potato stack and my sister had the eggs Benedict, presentation was great and it tasted delicious, we were sat saying how we would definitely go back again another time to try the bottomless brunch.... Now before leaving I used the ladies, and I have to say I was disgusted. It was filthy, there was dust and muck around the tiles on the floor, it smelled...so bad...we thought it must be the sanitary bin... The countertop was stained and grimy...really absolutely no excuse for uncleanliness even if the decor is terrible, especially so soon after opening. This should be done before any members of public enter the premises, if I'd used the loos before ordering I would have walked out. I always think the toilets represent the overall cleanliness of an establishment as if the areas the public enter aren't clean then what are the areas we don't use like? 1/ Management - please read through your reviews across platforms, take considerations to being constantly pulled up on being slow and rude, your customers will be happy to pay a good price for your lovely food if you can sort the customer service. And this is where customer reviews become important, as I mentioned earlier how we said we would like to come back for the bottomless brunch? After reading reviews of slow service, rude staff and small drinks sizes, I'm afraid I won't be returning. I wonder how many other potential repeat customers are doing the same? 2/ The toilets.....the bad reviews for these go back to at least 3 years ago, why is nothing being done about this, it's not expensive to replace a counter top and get someone to clean.... Overall you have a lovely business location, wonderful decor (exc. loos) and the most delicious food/presentation....please don't squander what was your business dream by letting yourselves down in the same areas repeatedly.... I have given 4 stars as the food was delicious and the staff member serving us was really lovely, however I have left my full honest review for people to decide for themselves.

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HantsMum81 . 2024-07-25

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A really lovely breakfast, sat outside in the sunshine. High quality food and plenty of options. Very generous portions.

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Sarah . 2024-06-09

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The pancakes are perfect - fluffy and well cooked with such a good flavour. The white chocolate and blueberry were lovely! The French toast is really good too. Also lovely service all round :)

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Lee B . 2024-05-31

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Both of us ordered ham and cheese toasted sandwich with chips and two coffees. The sandwiches were greasy and inedilble with not a very nice aroma of bad cooking oil. Waste of £27 (including service charge!) Scruffy toilets and bar decor .

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Anne A . 2024-05-24

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The food was great. The service was friendly. The coffee was amazing. It was reasonably priced. I liked it a lot and hope to come back sometime soon. The music was a bit overwhelming for lunchtime, but I do get that that's the vibe they're going for. Wouldn't put me off though.

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tm_brooks30 . 2024-04-27

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Went for cocktails for my husbands bday, around 1/2 pm, already serving 241! We loved it, the attention was amazing and the cocktails where awesome! Amazing vibes, amazing staff, just amazing place, we can’t wait to come back to Southampton and visit XoXo!

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Argieinuk . 2024-03-29

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Really great breakfast! Had steak and eggs, veggie breakfast and pancakes. The most delicious pancakes we have EVER eaten! All served quickly and with great service. The coffee is fantastic too. would recommend!

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katielouiseparrish . 2024-03-03

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Complete waste of time and money! Waited 30mins for our first drink, the drinks came and tasted just like pure pineapple juice. One of the waitresses was really rude! The toilets were grotty. Essentially i paid £32 for a bacon sandwich with chips and some pure pineapple juice! Complete rip off!

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khara P . 2024-02-11

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Arriving at 2pm we didn’t get our first drink until 2.35!! The server was absolutely lovely. However another waitress was very rude and made us feel like walking out within the first 15 mins. On arrival a lovely lady greeted us and showed us to a table. However the table felt as though we were beneath everyone else and very comfortable. We asked if we could be moved to booth seating this waitress allowed us to move and within minutes of getting ourselves comfortable on a new table we was told by another member of staff we was not able to sit there and we had to move I explained the seating wasn’t comfortable, to which this member of staff told us there was nothing she could do about that as another booking was coming In, in 20 minutes. Myself and my friend had been served our food and finished and by time we had left still no one was sat were we had been moved from. This member of staff was very rude and did not have any sort of sympathy at all!! However our original server was more than happy to try and help. However due to what I assume was management, I will not be returning and I will not recommend to friends and family. The cocktails also with 2 selections was not what we expected for £30 per person when the sizes of the cocktails where not up to standard!! Definitely not the best for a bottomless brunch!!

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Mumlife90 . 2024-02-10

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Went for a bottomless brunch, service was awful, took nearly 25 minutes to get a drink, 1 waitress serving 8 tables, toilets were beyond disgusting, worse than public toilets will never visit again

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bestbuyer2021 . 2023-10-28

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Great service by our server (Levi) and the bartender (didn’t get a name) He was very attentive and had great knowledge of the menu with some great recommendations (French toast was amazing!) The coffee was also top notch, not bitter and tasted balanced! Great decor, could do with some more lighting but for a quick easy Sunday lunch, a great spot to go too!!

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Soton75 . 2023-10-22

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Xoxo used to be our regular breakfast/brunch spot when they were at Bedford Place but we were putting it off since it moved to the busier Oxford St. We were wrong. Standards stand the same, for both service and food. It’s a cozy, welcoming atmosphere with great food to go along with it. After 6 visits, still a favourite! Love you guys!

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Pedrobsmarques . 2023-10-15

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Fantastic service from Joe true gentleman! Food was delicious, strawberry daiquiri was spot on. Spotlessly clean

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Emma C . 2023-08-07

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Joe was so lovely and helpful! Excellent service what a gent! 10/10 the food was amazing too and the drinks try the pineapple Margarita!

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amelialcolonna . 2023-08-05

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We had a impromptu lunch here. Everything on the menu looked amazing - We had the fish finger sandwich which was a huge delicious triple decker. The coffee was fantastic and the staff friendly and helpful but not intrusive. Would definitely recommend.

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Downsizingmagpie . 2023-04-28

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Great experience, wonderful menu, good service. Had the fish finger sandwich, excellent coffee great too

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Norman C . 2023-04-28

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Absolutely amazing!! The food was stunning and the service was excellent. Mateusz and char made the experience so memorable. Had the best afternoon. Thank you so much.

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sophiemouland1990 . 2023-04-25

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Quiet spot midweek (doubt i could say the same for weekends and holidays, however) Sat with a book and had a tasty breakfast. Nice service and good coffee!

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becci_bolton1997 . 2023-03-02

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Visit number 5. Still our favourite breaky/brunch spot in Southampton! Hands down, by miles. To get something this good we would drive down to Winchester. The coffee is fantastic, the service is very friendly and sometimes quite quick, and the food… we gone thru the whole menu already and there’s not a bad option there. Even the vegan stuff is good. What a gem! Many thanks to all the staff. We love you!

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Pedrobsmarques . 2023-02-14

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Ordered the pancake sharing board - reallyyy nice pancakes, bacon, maple syrup 😋 nice atmosphere and staff very nice! Only downside is it is slightly expensive

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Jem G . 2023-02-14

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Coffee good, 2/4 meals were good - the full English and eggs Benedict. Service was good but we paid £2.50 for a quarter of an avocado. TWO POUNDS FIFTY. Jesus Christ the lord saviour. It was 3 tiny slices wtf. Eggs were snotty - it’s a brunch place like HoW are tHe eggs snotTyyy Probs wouldn’t go back for food

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joshbG9229ZW . 2023-02-12

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Visited this afternoon (6/2/23) for brunch with a friend. There was a nice range of options and the food was perfectly pleasant. The service was in fact brilliant, the server was friendly, attentive and seemed in really good spirits, which was lovely! Good service seems...

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480eviek . 2023-02-06

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Fantastic breakfast and coffee spot. Welcoming staff and cozy atmosphere. It has now become our fav breaky spot in all Southampton and right at our doorstep. Will surely return

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Pedrobsmarques . 2022-12-13

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1st time visit to XOXO in Southampton. Table for 2 just before midday on a Sunday, seat located towards the back of restaurant and as we passed the kitchen it was pleasing to see the items waiting to be served. Good looking artisan food. As...

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Steve P . 2022-11-06

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We enjoyed a superb Sunday morning Bottomless Brunch. Efficient and friendly service and the food was great. Drinks came swiftly and nothing was too much trouble. All in all a great 2 hours.

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X6291PPtomc . 2022-10-25

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I’ve visited for brunch before and really enjoyed so was excited to visit again today but sadly was really disappointed! I ordered dippy eggs and soldiers off the menu with a side of beans but when my food arrived I was given beans on toast,...

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I6803ZRlydiar . 2022-10-15

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We were not staying far from this place and tried it for brunch, had really good meal and very relaxed atmosphere, staff super friendly. Would definitely recommend

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Glenn M . 2022-10-04

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Burnt & over cooked food, dirty venue. Don't bother as other great places in this street. We went here for brunch during the week. Breakfast included seriously burnt halloumi, poached eggs solid in the middle, black bits floating in my jug of milk. Not offered...

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migmot . 2022-09-01

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I'm sad to be leaving a low review but the lack of communication was shocking. We had family visiting and recommended going to xoxo for breakfast and coffee. We sat down ordered our drinks and food, 45 mins had passed and we had all finished...

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sarahgar94 . 2022-08-30

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We sat for an hour waiting for our breakfasts, before eventually giving up. We heard others who arrived after us being told that they had stopped taking food orders because they were short staffed but at no point we’re we told that there would be...

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David B . 2022-08-29

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Brought my daughter, friends and family to celebrate her 18th birthday with a bottomless brunch. Food and drinks were amazing and drinks were flowing constantly. All female staff coped very well and appropriately with a very difficult member of the group. Was an enjoyable afternoon...

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tannymh . 2022-08-15

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I visited with my friend and I was blown away by Daisy’s fabulous service. She was attentive, friendly and made the best porn star martini. Shes a keeper !

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Jasmine W . 2022-08-13

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The person in charge told a member of staff off for talking to us (we had just paid the bill) very rude. We also had to tell them to turn the so called music down so we could talk to each other. We live nearby...

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David S . 2022-08-06

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Stay away if it looks semi-busy at lunch time! Poor service made worse by the argumentative attitude of management made our lunch an unenjoyable experience. Went for lunch at XOXO and whilst our order was taken quickly and drinks arrived in time, we were sat...

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alexgV3529DD . 2022-07-30

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Came to eat at XOXO with the girls, had bottomless brunch of course. Beth was the lady serving us and my god did she keep the smiles and the drinks flowing. What a delight. Don’t loose this one from your team. Food was delicious, can’t...

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marmad2022 . 2022-07-28

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Excellent service, delicious food, fabulous cocktails. We visited for a family celebration for our daughter's graduation. We had booked in advance and Nikki was extremely helpful in helping us to organise everything - particularly when we had to change our booking time and numbers a...

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cviner . 2022-07-23

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Visited for lunch with work colleagues. Pre-ordered lunch due to time constraints. Food not ready on arrival, no salad bowls available and 2 of party had to re-order other things. One member of party had to return to work, so had sandwich wrapped in foil...

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skyendaisy . 2022-06-20

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6 of us visited yesterday for a bottomless brunch, the food was great, the drinks were great, we were all blown away by Beth B who was absolutely fabulous we’d definitely come again, for Beth and those frozen margaritas which are a great alternative to...

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Bbqprincesssouth . 2022-06-19

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Surprisingly great! Sophie was a lovely waitress and really attentive during our bottomless brunch. Would defo recommend. Food was good. Drinks were good value for money! Xx

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YourAveragePerson88 . 2022-06-11

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I want to say a big thank you for Tom he made bottomless brunch so fun! He deserves a raise ❤️❤️❤️❤️ Also food was great! Made my birthday special , would definitely recommend XOXO when Tom is working !!

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maeannas2022 . 2022-05-16

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Amazing bar staff - especially Beth! The drinks are so worth the money, great measures and attentive when you need more. The food was a little lack lustre but enough so soak up some of the alcohol.

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RileyR16 . 2022-05-14

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Visited as a group of 7 for a friends birthday bottomless brunch. Beth B was our waitress and she was amazing! Food was great, drinks service was great and all round amazing experience!

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873connieg . 2022-05-09

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Visited with friends for their bottomless brunch, which we booked a month in advance. Arrived to be seated on a very small table upstairs. There were 5 of us around a table suitable for 3 at most. Our food (3 veggie breakfast and 2 sandwiches)...

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Kimberly K . 2022-05-08

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I had the vegan sandwich which wasn’t good at all. My son enjoyed his fish finger sandwich. BUT we waited about 20 minutes for our drinks, we asked twice & were told they were on their way. They came after our food. We asked again...

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SotonFran . 2022-03-18

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Having lunch there was a great idea,but I’ll go for the endless brunch next time. The food is just amazing, a lot of cocktails and a great service, Mostly from Zsófi, she was always around when we needed anything. At the end of our lunch...

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U7328SOpetera . 2022-03-13

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The table moved every time I put my hand down and some food when on the floor when the table moved. Fried egg was rubbery and sausage was not good

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Harryrelph . 2022-02-20

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We went for breakfast and I was impressed with the look of the food when it arrived. However it was cold so I felt disappointed with the experience. Reading the other reviews, I see this wasn’t an isolated occurrence. Maybe not the chef’s fault but...

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Ang3R . 2022-01-03

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This morning my sister and mother-in-law attended an 18th birthday breakfast. We were dissatisfied with our experience at xoxo and the service we received was shocking. The venue was very unclean with sticky tables and floors with food left on the window seals which had...

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katielT8092GZ . 2021-12-18

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Service was awful. Took forever, they'd run out of half the menu (at 11.45am on a Sunday) and they managed to get orders wrong. Food was awful too, bacon chewy and overdone, eggs inedible, so oily and tasted off, vegan breakfast almost inedible, charged £3...

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Laura909090 . 2021-11-29

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Never been, but walked past on the evening of Saturday 27th at around 7:30 and witnessed a female staff member with long black hair giving the middle finger from behind the bar to somebody walking past outside. This has definitely put me off ever going...

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serenak1994 . 2021-11-27

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50 minutes after arrival and being seated we had not been asked what we would like to eat or drink. We had to ask to be served. Drinks then took atleast 20 mins, and food even longer. Food was ice cold, like it had been...

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Ellenors25 . 2021-11-20

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My daughter was really excited to be taking me for breakfast in her home town, and she does like xoxo. When we walked in we were warmly welcomed by the young girl and were looked after extremely well by the staff throughout. My issues were...

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Craig M . 2021-11-19

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The overall food quality was averagely ok. However, from ordering my breakfast to receiving it took far too long, around 25+ minutes. I was able to drink a pot of tea before it arrived. The second point I would like to raise, is the cost....

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MarkC6584 . 2021-11-12

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We had the cooked breakfast and pancakes! My friend loved the breakfast and said that everything was amazing- only thing she would have changed was the beans! My pancakes were great; lovely and fluffy! Would definitely come back again!

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Getaway68640000334 . 2021-11-07

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The food we had at xoxo was lovely, when it eventually came, other than some of the toast which had been sat under a heater for so long that it was near impossible to cut. From ordering food, it took 40 minutes for the food...

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200daisymayn . 2021-09-11

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Perfectly located to meet my son who had travelled by train from London for a brief visit. Great choice on the breakfast/brunch menu. All the food was good quality, tasty and well presented. The staff were friendly and very efficient and couldn't have been more...

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111janiceb . 2021-08-10

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Had a lovely time at bottomless brunch with a group of friends. The food was delicious and the portions were bigger than expected. The service was great - we were served by Beth and she was very attentive, chatty and welcoming. We were worried about...

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938annawhit . 2021-08-09

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Visited for breakfast and was not disappointed. A great flat white and then the full English - with seedy sourdough, bacon, homemade beans, mini rosti, cherry toms on the vine, perfectly poached eggs and a quality sausage. Highly recommended. Only strange thing was that they...

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mr-whitey-enjoys . 2021-07-30

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Decent food but very slow with drinks. Even with bottles of beer. If you are aiming to get steaming this is not the brunch for you

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Michael C . 2021-07-19

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We have breakfast here every week. Sometimes twice a week. The coffee is fantastic and the breakfast is amazing. Best sausages I’ve had in a while! Always had fantastic service here. Thankyou !

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Andrew H . 2021-07-10

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We tried the pancakes sharing board but we didn't like the pancakes because it is very doughy. My friend had bacon sandwich it was very nice.

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842effyl . 2021-07-07

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Went for the bottomless brunch with some friends. Everything was fantastic. The food was delicious and the cocktails came steadily throughout the 2 hours! Rules are that you can’t have more than 1 drink in front of you at a time but that wasn’t a...

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106stefs . 2021-07-04

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Visited here to meet up with some friends who live in Southampton on a Sunday afternoon. We arrived without some members and was promptly sat down and told not to worry your bottomless brunch won’t start until the whole party’s here! Which set a good...

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harryf688 . 2021-06-23

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I went to xoxo in Brighton a few days ago, the wait time on breakfast was over 40 mins. I was extremely disappointed having been to xoxo before, the food was completely cold and the eggs were not cooked properly. The front of house staff...

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Viola1i . 2021-06-20

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After reading reviews we decided to try Xoxo out, however the customer service we received was poor. Servers weren't the most polite. We ordered drinks was later told we weren't able to have the drinks as they only had one blender and they wanted to...

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Ash2297 . 2021-06-19

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Leaving it here as there is no Tripadvisor for the Brighton Location. First Friday night that lockdown was lifted and we can book to sit inside, my friend and I had a table booked and were looking forward to going, partly because of the 2...

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Lillaloves . 2021-06-14

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We went here for a bottomless brunch and was served by Stevie the whole time, we were blown away by the service. She was so attentive and really made sure we had the best time and had everything we needed. The food was incredible, so...

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lrosew18 . 2021-05-25

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This was our first experience of Bottomless brunch anywhere and it wasn't the best experience! Went Saturday 22nd May with 2 other friends, was seated upstairs which is noisy and looks so different to their insta photos! The deal is £29.95 per head unlimited prosecco,...

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minxy_uk . 2021-05-25

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Absolutely shocking from start to finish. Booked the bottomless brunch with 6 friends which we were really looking forward to. Arrived on time and were told they were getting our table ready. 20 mins later they finally let us in, took us upstairs and sat...

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andytS6057HQ . 2021-05-24

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So, it was my dear friends birthday today. We had booked in XOXO for bottomless brunch which we were all very excited for. We got sat very promptly so no complaints there, but as soon as we were seated we all thought “wow! This is...

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bradgK3045CS . 2021-05-22

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Anna was amazing for our table of 6 bottomless brunch for my sisters birthday. We had lots of Prosecco, perfect food and lovely service. Thank you very much!

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totalfoodielover . 2021-05-01

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If you enjoy waiting an hour for a pint that arrives warm by the time you get it, this is the place for you. The staff are about as attentive as a STI, think they’re too busy drinking at the bar to care about the...

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Bills1234567 . 2021-04-25

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Went for a Halloween bottomless brunch with my friends, had been seated 45 minutes and had no drinks or food! Staff were really rude apart from a couple of the girls working, service was so slow and had multiple excuses like they had ‘forgotten’ our...

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Davinia F . 2020-11-01

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Slow service. Never got glasses for our jug of water. Took about 40mins per cocktail to arrive. With a curfew and Halloween you'd expect better and rota more staff on to cope with the demand!

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GlobeTrotting615955 . 2020-10-31

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Booked here with 4 friends for a bottomless brunch. Well... we waited 30 mins for a bottle of Prosecco to arrive at the table and once we had one glass each, we sat waiting for 30 mins for another bottle. If you are going to...

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JessieUKtraveller . 2020-10-31

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we booked a bottomless brunch table for a friend’s birthday and had a splendid time. Upon arrival we waited a few moments for our table to be thoroughly cleaned, which was understandable given the covid situation. We weren’t surprised to see all other tables in...

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caitlikes . 2020-10-29

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Shockingly slow service despite an army of staff in place. A shambles. I had a breakfast date with a friend at 11, prior to the place getting busy. The service was appallingly slow, despite there being few customers at the time. I certainly would not...

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_Travel_Fanatic_1980 . 2020-10-05

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Security guy was very polite and the only person on the staff wearing a facemask. I saw a few bad practices (especially at this time) such try twice a cocktail with the same straw. Overpriced.

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Andrés C . 2020-09-21

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A trio of us booked the bottomless brunch and were really happy with the amount of choice we had for the food. Food came out quick and a really good service and through the 2 hours we had we were continuously checked on, which was...

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179lucyo . 2020-09-05

MORE AT TripAdvisor

Amazing food, lovely decor and friendly staff. Perfect spot for brunch AND evening drinking! Would definitely recommend ❤️

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Ameli1828 . 2020-06-07

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We visited XOXO for a birthday brunch and were really pleasantly surprised! The atmosphere of the restaurant is chilled and indie, yet nice enough to make an occasion out of. Our waiter Dan (and all the team) was so helpful and looked after us brilliantly,...

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danielros3 . 2020-02-21

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We went to xoxo for breakfast, waited an hour and a half for our food which came out horrible! toast was rock solid you couldn’t even cut through it, bacon sandwiches were extremely burnt, eggs were like rubber and freezing cold! Staff came up with...

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S2529IJjordanw . 2020-01-01

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The menu at this place is actually quite tempting and we were excited to try this place out. We opted to have the bottomless brunch but we were pretty disappointed with the portion size of some of the breakfasts. The veggie breakfast was good as...

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719bethc . 2019-11-17

MORE AT TripAdvisor

Went for a delicious breakfast. Very reasonable price and friendly staff. Highly recommended the smoothies! A very laid back atmosphere with a free use pool table. I will definitely visit again. Thank you.

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PSDFisher . 2019-11-11

MORE AT TripAdvisor

This place has really cool laid back feel but the food really hits the spot. Some real guilty pleasures amongst the breakfast options - especially the pancakes in white chocolate sauce!!!

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Piers K . 2019-09-14

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Lovely place to chill out. Just had best potatoe salad tapas amongst other delicious dishes. Definitely recommend

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Sue W . 2019-07-06

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Had breakfast at xoxo and we all enjoyed our meal. The staff were friendly and nice decor . Definitely recommend.

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jajdee . 2019-06-20

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After seeing the establishment change hands and names quite a few times in the past year we hesitated to try the new XOXO brand. We last minute we decided to have lunch and I must say I wished we hadn’t. The small plate menu is...

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XOXO91 . 2019-06-14

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A few of us went in here on a night out. It wasn't rammed but it was busier from the club across the road We only had a couple of drinks. friendly staff well stocked bar.

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taz112m . 2019-05-05

MORE AT TripAdvisor

Smashing new place, catering for everyone the vibe is millennial. From furniture to food feels right and so good everything works in unison. With ties to Heartbreakers and The Social it seems to be tried and tested. Our brekky was beautiful thanks team! I would...

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svenh16 . 2019-04-27

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