Based on 4.185 opinions finded in 3 websites
Based on 4.185 opinions finded in 3 websites
Opinions
Told no seating with a pushchair and told I can only sit in the bar area with a 3 month old baby!! Plenty of seating in restaurant and a ramp although would simply lift pushchair if not. Terrible customer service and very rude. I assume not wheelchair friendly either then if couldn't accommodate a pushchair. Will never go here again made to feel an inconvenience and as a new mother I found them very unkind.
hayley naylor . 2024-09-11
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Always enjoy my carvery lunch when I visit my son in Southampton,looking forward to next time.Well done everyone at The White Swan.
Trevor Jones . 2024-09-11
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We had the buffet breakfast. Good choice of food. Bacon, sausages, potatoes, toast, etc Staff were very friendly and quickly cleared tables.
Helen H . 2024-09-09
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Sunday carvery was delicious, the pork melted in my mouth the veg was hot and fresh and the beef dripping roadies were off the scale phenomenal. We brought the dog and he had a burger patty off the pawsome menu.
David Lewis . 2024-09-08
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This is truly a beautiful place to have a roast with excellent views. Give this place a try but it will be busy.
steve topple . 2024-09-06
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Very good for a buffet breakfast, I rate this pub as the best I have been to in the area.
william temple . 2024-09-05
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The staff are lovely. There was a problem with our food order and the manager could not have done more to put the matter right. Left feeling happy and would return. The outside area looks neglected and needs a clean and tidy up.
D B . 2024-09-04
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Had a great evening here last night the food was fantastic & prices were very reasonable we will be returning fully recommended
Ann Selsby . 2024-09-03
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Excellent food nd service at very reasonable prices the only problem is it seemed very hot indoors
Karen Taylor . 2024-09-03
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Great food and plenty of it, had the carvery and it was excellent, followed by the honeycomb sundae which was a good size portion.
m4kkimak . 2024-09-01
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Manager & Staff very friendly, Before going we checked on the website if The White Swan was dog friendly which it mentioned it was. On arrival told we could only eat in the pub side as dogs not allowed in restaurant area, no problem with that (that fact could be mentioned on the wedsite). We both decided we would go for the Carvey and decided roast beef and all the trimmings. Well the chef carved us off very small slices of beef and a enormous Yorkshire pudding. The roast potatoes, parsnips, peas, carrots & cauliflower where warm but not hot, soon got cold when on your plate. Cost was fine. We left feeling disappointed and we will not be going back.
Paul G . 2024-08-31
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Foods ok dished up on worn out old plates
Michael Berrow . 2024-08-30
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Carvery all dried up, veg was about 4hrs over done. Remembered why I've not been here for years to eat. Miserable and abrupt bar staff. Shame really, this place was great years ago.
Train Driver . 2024-08-30
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Nice carvery. Choice of four different meat roasts plus all the trimmings. Generally good service. Pub lacks atmosphere. Terrace area out the back by river quaint with riverside views. Tables and area not the cleanest.
Tim Finn . 2024-08-29
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All you can eat breakfast buffet for £7.49. Standard selection of bacon, eggs, sausage, tomatoes/ beans, toast and hash browns, as well as a bacon Yorkshire which was different for breakfast 🤣. Tea / coffee £2 odd extra for bottomless. Relaxing atmosphere too with slow tunes in the background. Wouldn't do it too often as gyms are expensive 😁
Damian Brierley . 2024-08-29
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Nice pub on the River Itchen, large restaurant with a daily carvery, breakfasts, brunches, and good menu for bar meals. They also do takeaways now. Interesting nibbles board in the bar also with doggy treats. Plenty of beers and lagers to choose from. Large car park, but register your number plate because there is a charge for non-customers.
Norman Hill . 2024-08-28
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Nice pub, good food and plenty of places to sit outside. Little bit skimpy on the carvery meat.
Craig Booth . 2024-08-28
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Had a great meal here on 18.8.24. Staff were really helpful and friendly and the food was hot and delicious! Definitely one to come back to.
Mark Hayward . 2024-08-27
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Front of house staff very helpful, friendly and polite. Chef very polite and cheerful - great rapport building!! Bar staff - miserable and grumpy and could do with raising a smile and saying please and thank you!! Food - bang average and left feeling quite disappointed...
Karl Hansford . 2024-08-26
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Great pub and location on the inland water adjacent to mansbridge outside seating sun trap walk through here to St Deny's and waterfront park.
Anthony Knight . 2024-08-22
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I recently visited The White Swan in Southampton and had an amazing experience! The service provided by Billy, the Assistant Manager, was truly outstanding. From the moment I walked in, he ensured that everything was top-notch. Billy's attention to detail and friendly demeanor really made my visit special. The atmosphere was lovely, and the food was delicious. I highly recommend The White Swan, especially for the exceptional service provided.
Liam . 2024-08-20
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The Yorkshire Wrap was fresh, hot and delicious. A great choice of fillings. A big thank you to Courtney our server. Excellent customer service and care. A credit to this establishment. Highly recommended and definately will be back
Debbie Robinson Edwards . 2024-08-19
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Great for dog owners have menu for dogs nice to relax by river very British atmosphere
Michael Hayes . 2024-08-18
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Booked a surprise 60th Birthday meal and it was amazing. The staff are all very welcoming, friendly and went the extra mile with regards to allowing us to bring our pre-booked event forward an hour due to an unforeseen issue. Also by hiding and bringing out the cake at the end of our meal. The food was amazing, plentiful and very good value for money. The service was excellent. All-round perfect. Thank you to all.
Karen Anderson . 2024-08-18
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Great place with great staff.. however, I didn't think the food was that good. I had athe carvery, unfortunately I was given the end of the beef, which was very tough and dry! Also, the only veg on offer were peas and carrotts, not good at all. I expected more!
Claire Jones . 2024-08-16
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Lovely pub by the river Excellent food and drink what's not to love.x
Paul Horner . 2024-08-13
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5stars as always, Courtney is very polite and very good at her job, we will be visiting again very soon, can't wait to taste the lovely food soon.
Lance O . 2024-08-11
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Far too hot to cook a roast today so booked in at The White Swan - it was busy outside - less inside - we asked for a table by a window which we got - back doors open so had a nice breeze through. Placed our order - everything was on point - had turkey roast dinner - hubby had turkey and gammon - both dinners wete very nice - only cristism was we felt was the meat was cut very thin and not much of it really.
Donna Dowland . 2024-08-11
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The carvery can be wonderful. However if you go at the wrong time it can be not so hot. Luke warm food. Very Nice pub and Restaurant sections. Outside is right by the river is a massive plus. Lovely to chill and watch the ducks etc. I would recommend however I am not so much of a roast dinner carvery fan. Menu is very good if you don't fancy a roast dinner.
Gal Reynolds . 2024-08-11
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Quality food and great service.
stephen borer . 2024-08-11
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Great carvery with a good choice of fresh vegetables. Excellent value for money Lovely helpful staff Nicely situated close to Riverside Park
Christina D . 2024-08-08
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Nice food with a river view. Good prices and very polite staff
LILI SERROU . 2024-08-08
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A lovely friendly pub which had indoor and outdoor seating in a tranquil setting but also very busy! We didn't eat here on this occasion, but very friendly staff.
Rebecca Woodman . 2024-08-07
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The White Swan in Southampton is a charming riverside pub with a rich history dating back to the early 1800s. Located on the banks of the River Itchen, it offers picturesque views and a tranquil setting for enjoying a meal or a drink. The pub's exterior features a classic brick facade with large windows that let in plenty of natural light. There is also outdoor seating available at the back, overlooking the river, and at the front, facing the road. Inside, the pub is spacious and well-appointed, with a mix of traditional and contemporary decor. The bar area is cozy and inviting, with exposed brick walls, wooden beams, and a roaring fireplace. There is also a large dining area with comfortable seating and plenty of space for groups. The White Swan is known for its carvery, which features a selection of roasted meats, vegetables, and Yorkshire puddings. The menu also includes a variety of other pub classics, such as fish and chips, burgers, and salads. The pub has a friendly and welcoming atmosphere, and the staff are always happy to help. It is a popular spot for both locals and visitors, and it is often busy on weekends and during the summer months. Overall, the White Swan is a great place to enjoy a delicious meal, a relaxing drink, and stunning views of the River Itchen. It is a true Southampton institution, and it is well worth a visit.
Luke Woods . 2024-08-07
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Had lunch with my daughter and granddaughter. Absutely lovely! Food was excellent and very reasonably priced. Lovely walk along the river after. Parking is free as long as you enter your registration number at the reception area when you first enter. Well done!
Pauline Baker . 2024-08-02
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Light lunch & cold drinks , no air con, too hot & large noisy party in. Didn't stay long.
Lesley King . 2024-07-31
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I wasn't there long. We had a small roast dinner, our choice, option to refill plate was there. Location, brilliant on the bank of the lovely river Itchen, garden optional. Worth a visit. Prices very fair.
Chris Langham . 2024-07-30
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Lovely service with friendly polite staff. Excellent food, the Carvery was superb.
Brian Harwood . 2024-07-28
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We paddle boarded up the river to get to the pub where we thought we would enjoy a beer and some food,
Anthony Robertson . 2024-07-23
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Great service & very good value for money
Graham Harman . 2024-07-22
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Food was tasty, but the carvery meat portion was quite stingy compared to other carveries we’ve been to that are cheaper. They gave us half a slice of gammon… and half a slice of pork. They also assume you don’t want the delicious fat. The guy cut it off with a big chunk of the meat and chucked it in the bin without first asking if I wanted it. I don’t go out for a roast to healthy… 😂 leave it on or at least ask. Please don’t Chuck it in the bin 🤦♀️ meat should never be wasted!
Faine Bellord . 2024-07-21
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Lovely place to visit with great views and food. Carvery is the best around! Highly recommend! However, the following has ruined our experience today of a pub/restaurant that we love but the food was still as great as it always is so we have still given 5 stars for this! FYI: Service dogs and assistance dogs are not the same. Assistance dogs are not required by law to be registered or carry an i.d like a service dog would. However they are still covered under the Equality Act 2010 and it is against the law to ask for the reason why someone requires an assistance dog! Making customers feel uncomfortable by trying to call them out on them having an assistance dog is classed as discrimination. Making comments which were clearly heard by the customers and made them feel even more uncomfortable is also classed as discrimination! Please just educate yourself and your staff on the laws around disabilities as not all of them are visible. Thankyou. EDIT: Have visited again since the above happened and was greeted by the same negativity and hostility from a certain member of staff. It's a real shame that hidden disabilities are being discriminated against and people are made to feel unwelcome by people like this! Due to this, i am removing a star from my review! Food still remains at a 5* but unfortunately this particular member of staff is bringing the rating down!
Emma . 2024-07-21
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I booked a family meal here and whilst the service from the young man was fantastic, the food was shocking! I had the veggie melt in the middle roast, the taste was awful, a weird combination of a nut roast with supposedly a camembert middle, the cheese wasn't camembert, it tasted more like a blue cheese, too strong for the nut roast. My partner had a beef roast with 1 slice of beef, just not good enough. They won't improve their game as they are just feeding the masses. Shocking.
Maria Stead . 2024-07-21
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I went with my girlfriend and we had fish and chips which was really nice, and a chocolate fudge cake with ice-cream for afters, very nice. We Would recommend it, and it sits by a river which is a lovely setting to be around
Lee Bonner . 2024-07-20
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No problems with the pub. Beware the parking though. On my first & only visit I entered my car reg correctly in the terminal but was still charged £60 penalty. I had no evidence to prove otherwise. So I suggest one records a video of entering your car reg. Or do what I do & don't use the place. I also noticed that Google Street View has edited out the Parking Signs that are present in the car park. Suspicious, no?
Martin Smith . 2024-07-16
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Lovely food and atmosphere. Very friendly and helpful staff.
John Crowder . 2024-07-16
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How about making it easier for people arriving by river to moor boats and come an use the pub?
David Snelson . 2024-07-14
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Very nice food and very well looked after have been there before keep doing what you do best thankyou all.
Chris Clarke . 2024-07-13
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Lovely carvery good price and friendly attentive staff
Lesley Connery . 2024-07-12
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Very nice meal but this place was very busy. Lovely setting..
bernard duggan . 2024-07-07
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Unfortunately the carvery was not up to their usual standard. But as good as they are we were offered a different item. Always a pleasure to go to The White Swan for our families celebrations, plus a nice lunch by the river. The Manager works hard to please and has a great friendly team alongside him.
Peggy Hayward . 2024-07-06
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Left at the table with no service after 20 mins we got up and left. Never again very very disappointed and very disorganised
Katie L . 2024-07-05
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We had the carvery at 12 lunchtime.everything was very fresh at that time.a good selection of meat & veg, price wise good value.
Elise A . 2024-07-03
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Took our Grandma for the carvery. It did not disappoint! The food was excellent and the chef carving was very friendly and polite. Our waitress, Kat, was superb. She was friendly, patient and even teased Grandma (Toffee sauce on top of the ice cream not underneath 😉) The meal was also excellent value for money. Thank you for a lovely experience, we will definitely recommend and definitely be back!
Stuart V . 2024-07-03
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The only mishap was I was given the wrong bill and had to wait to get it sorted
Evette Thomas . 2024-07-02
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Sadly it’s a chain pub catering to townies who go out into the country - so the atmosphere is completely lacking. But it’s well run with good beer and food.
Alex Thurley-Ratcliff . 2024-06-30
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Had a lovely long lunch with friends and family today. Good reasonably priced food, delicious dessert and wonderful staff. We will definitely be back. Thank you.
Rachael Reilly . 2024-06-29
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Good food, good service, good prices. What’s not to like. The location by the river is lovely to look around after. Thank you.
promisetelltruth . 2024-06-28
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Lovely friendly pub hy the river. Worth a visit
Sheelagh Jackson . 2024-06-27
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Loverly place for a meal, great service and atmosphere
Christopher Waters . 2024-06-25
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Friends arranged lunch for my sixth, food was amazing service was excellent. Will recommend to family and friends. Thank you so much
Teresa C . 2024-06-24
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Great good always wry friendly staff, outside area is nice and love coming here for family birthdays the whole family love it
Rebecca Er . 2024-06-23
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Excellent carvery. Not sure about the rest of the menu as I always have their delicious roast. Staff are always helpful and polite too
Ed Durham . 2024-06-22
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Basic cheap and cheerful pub that offers carvery, states its a Toby but nothing would suggest that from branding so unsure, food took a good 40mins to come to us, a salad, fish n chips, burger and scampi, nothing to complicated, food was adequate but warm.
Rebecca Williams . 2024-06-20
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We stopped going here a few years back as the food went downhill BUT THERE HAS BEEN A TOTAL CHANGE AND THE CARVERY IS GREAT WITH GREAT MEAT AND TO DIE FOR ROASTIES. Great service too. WE will go again
Steve Miller . 2024-06-20
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Really enjoyed the food but a bit noisy to eat in the main bar with the football on. Impossible to hear family speaking.
Rae Pitman (The15milefoodie) . 2024-06-19
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After a little morning walk dropped by the white Swan with the two children. Smallest had 2 pieces of toast only while the other 3 had full breakfast which was borderline cold and missing mushrooms and white bread. I informed the waitress that the youngest would only be having 2 pieces of toast but when my partner went to pay the bill she charged 2 adult 2 kid breakfast. Informed her again she apologised got a manager who refunded £1.41 so we were charged £6.57 for 2 pieces of toast. It was all done with air of inconvenience. Won’t be returning
Jo Haider . 2024-06-18
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Good value week day carvery, though a little tight on the meat and a limited selection of the rest of the roast. It also can end up a little 'gloopy' with much of it in sauces (eg cheesy pasta?). None the less for a carvery on a budget it was still quite acceptable.
anticat900 . 2024-06-16
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Staff were very welcoming and helpful. A very homely bar area; dining area likened to other carverys, lots of seating. I asked if I could have the more well done piece of beef from one end of the joint but was informed it was all the same and he surprisingly, despite my asking, said he wouldn't cut the end I had requested... the pork was very good but sadly no crackling (always a favourite part of a roast pork dinner)... Turkey also good. Dinner of the vegetable trays were nearly empty and not refilled for some time.... all sources had run out in the serving dishes..on asking a very lovely waitress kindly brought some to our table, however (despite it only being 6.45pm on a Friday evening) they had totally run out of apple sauce which was a shame. Roast potatoes and other veg were good. We certainly had more than enough to eat. The toilets are in need of some tlc, needed cleaning as a starter from top to bottom and a new coat of paint and one sink tap was broken, the wooden sides looked like they've seen better days. Overall, I would still say if you want a filling bite to eat or somewhere to meet and have a drink before/after a flight it would probably hit the spot for you, but if you're after a fancy night out this would not be my first choice. Depends what you're looking for. Thank you to our very tentative waitresses... they were all very accommodating and happy.
Sarah Cunningham . 2024-06-15
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As soon as me and my partner and my 1 year old daughter got to the pub we was greeted with a shout and an argumentative lady at the front desk. We accidentally booked table for 2 people instead of 3, the 3rd being my daughter. I did add a high chair on the comments sections however the lady was extremely rude and shouted at us in front of a line full of customers to the point where I almost began to cry. I never felt such a bad atmosphere and welcoming in any restaurant I’ve been too. We was celebrating my partners first Father’s Day today due to not being able to on the actual day and this just ruined it for us. She said how I should of booked for 3 people, how she has to now make a fuss to move our table , now has to move her high chair - which she even slammed down when we got to the table. We was debating to leave however our server Lesley made up for the horribleness out of the lady at the front desk Even though all this happened, my actual server was really nice and very friendly. The food was amazing however we won’t be returning due to this particular lady.
Kirsty . 2024-06-15
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Well what spoiled things was the foul language of other diners and being called 'love' by the staff. Plenty of food though which was well done.
Mandy Ede . 2024-06-14
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Pub grub and carvery. Standard fare, nothing special, reasonably priced.
Mandy Anstice . 2024-06-10
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My favourite carvery. Been twice and loved it both times. Love that it's 4 meats as others I've been to have three and the beef dripping potatoes were amazing!
Kirsty 1212 . 2024-06-09
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Food was lovely however the woman who served us was incredibly rude and patronising. One of our group had forgotten ID so happily changed their order to a Pepsi rather than an alcoholic drink after we’d already paid, fair enough that’s on us. However the woman serving us seemed to make a bigger deal out of it than us patronising our group member calling her “the little one” and chastising us multiple times loudly in front of a busy bar for not remembering ID. Refund for the drink we didn’t get wasn’t offered and we felt like a nuisance for asking for it. Again food was lovely and majority of staff was nice, just some training needed for this one member
Bradley Moore . 2024-06-09
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Smart and clean inside, and great place to go kayaking and a beer afterwards. Prices are okay as well, with ales on tap.
Oliver . 2024-06-08
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What a lovely place Staff were great The buffet breakfast was awesome and the location is great Thank you again
Tulio Leandro . 2024-06-08
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Great food for the price it is and great service by the staff . Place just lacks atmosphere
Kevin Moss . 2024-06-07
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Great all-you-can-eat breakfasts!
Ian Crump . 2024-06-06
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Lovely food & 1st class service. Will be back.
David Phillips . 2024-06-05
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We turned up on the off chance and they had space. The food was excellent and the final bill alot smaller than we thought. The service speedy. A perfect Monday lunchtime.
Jeanette Mcquillan . 2024-06-04
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This breakfast was amazing , buffet style , good choices .Would recommend
Marion Magee . 2024-06-01
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Only been for Sunday roasts so far , but from my experience it's a great place hence why we keep returning for more roasts
Andrew Gardner . 2024-06-01
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Brilliant 👏 👏 staff very friendly and helpful. Food excellent 👌 😋
susan phillips . 2024-05-30
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The word hospitality is missing from here. Encountered the rudest, couldn’t care less, disinterested girl behind the bar with shocking service. Would not recommend to anyone
Jenny Jones . 2024-05-28
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We went for the carvery on Saturday. The food was very nice, and Lesley was a great server!
Gabriella Németh . 2024-05-27
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Nice carvery with good hot vegetables not dried out.
clare cooper . 2024-05-27
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Great carvery, service by Holly was excellent, she made it personal instead of another task she had to do. Thank you
Andrew Fewings . 2024-05-26
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Very nice food huge puddings and lovely staff also as a fan of aviation loved the location being right next to Southampton airport
Joe . 2024-05-26
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Had the all you can eat breakfast and it was amazing! Coffee was very fresh.
April Wilson . 2024-05-22
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The carvery is amazing value with good quality meats. The staff are really friendly. Riverside situation with plenty of parking
Helen Somerset How . 2024-05-21
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Great food, great service, lovely scenery.
Iain Pankhurst . 2024-05-19
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Went in for breakfast in April, was lovely so gathered a few friends for a catch up, went in 19/5/24. Greeted by a rude woman, no smile, annoyed tone of voice and we got the impression we had pis$ed her off as we hadn't booked. Wasn't told last time we had to. She also later snatched a nearly empty coffee jug from one of us when we were getting drinks. No words spoken. An 'I'll take that please' would have been fitting. When we were seated, another lady with a tablet reeling off questions, again tone of voice just rude and didn't look up until we asked for scrambled egg. When we went to pay we felt told off because we wanted to pay separately and should have gone to the bar. We had no problem with it, just ask us to go up there, not whinge and then take our payments anyway. Food was fabulous, just ruined by people who we feel don't like their job. Not sure we will meet there again.
Chelsea Sait . 2024-05-19
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A fabulous meal as usual. Fantastic service by Courtney today.
nicola bambrough . 2024-05-17
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Great sunday roast, good selection of meats and veg. Nice location by river, plenty of parking.
martin poil . 2024-05-17
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There were 10 of us there for my mum's birthday. Service was great and all staff were attentive and helpful. We all had a carvery and agreed the meat was great but the roast potatoes were hard and difficult to cut and the yorkshire pudding was very crispy and broke apart when you put your knife in it.
Sue Rykowski . 2024-05-15
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Very welcoming, staff were pleasant,clean and presentable. The food was very tasty. The only fault was how clean the toilets were.
Steve Butt . 2024-05-13
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Haven't been for years and visited on a Thursday night. 2 course menu is great value, carvery was delicious and service was great. My partner wasn't overly keen on his burger but the puddings were also very nice. Will def be back sooner next time
Lilah Turtle . 2024-05-12
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Unfortunately popped in to enjoy a evening with my young family and my wife. Active lack of acknowledgement, actively delaying serving. Incredibly fowl language from customers that suggested they were relations of staff. Drinks lacking in flavour, orange juice and lemonade completely tasteless as was the larger. Appalling atmosphere. An experience I shall not repeat... An awful Pub.
keith sharples . 2024-05-11
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We had a great time with our friends. The food is lovely and you must try the Apple Youdle, it's scrumptious.
marian stala . 2024-05-09
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Nice food was alot of customer's but still found us a table for four
Kevin Smith . 2024-05-06
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