Xo Cafe Lounge in North Hertfordshire

A great beer selection and friendly staff

The advertised wi - fi didn't exist Very noisy room needs double glazing , over priced , desperately needs redecorating, I will definitely not return

The server was quite aggressive to myself and my daughter. I asked the older chap his name on the way out very politely his name as he wasn’t wearing a name badge and he wouldn’t tell me. I assume the manager. I asked the other staff his and their name. They wouldn’t say and hid their name badges. (Alfie) The actual hot chocolate was lovely and the young people who serviced me (including Alfie) were all lovely but the so called manager was intimidating and rude. I will not return.

Nice place.. friendly staff great service.. However, The prices differs really much. I specifically confirmed that yes that was the same order and the price differ 0.45 pound.. that was not the only one issue I came across. It was 16:30 when I asked the staff to sit outside and they said they cleaned and folded the desks. That’s fair but it’s sunny day and 2 hours before the closing time and that’s the only two table we can sit and enjoy the sunny day outside. I was informed not to sit there cuz they cleaned. I did not enjoy my time really had to leave this place early before even finishing my drink.